2013 MAZDA CX-5 Electrical System Problems

The car does not turn off when I put it in park and push the ON/OFF button. I have to start and turn off multiple times and jiggle the gear shift multiple times before it turns off. Sometimes even that doesn't work. Because the car doesn't completely turn off, it runs the battery down which leaves me dangerously stranded. The car is available for inspection. My safety is put at risk because it drains the battery and leaves me stranded, sometimes in dangerous situations unable to get assistance. I have not taken it to a dealer or service center but have seen MULTIPLE reports of other owners of this same vehicle having the same problem. The problem has not been inspected by the manufacturer, police, insurance representatives or others. There were no warning lamps, messages, or other symptoms before the problems started. It started a while ago but I'm not certain of the date. The messages I've read online of it happening to others are from several years ago, so this seems to be a problem that has been ongoing for several years that Mazda has failed to address.

My car does not turn off when you push the ignition button. I spoke to Mazda's parts manager about this, and his wife had the same issue and the same model and year as my car. He told me that it is the Parking Lever switch. I feel that not being able to turn your car off is a safety issue. I filed a safety issue with my 2013 Mazda CX-5 on May 26, 2022.

Mileage: 123,000

When you shut the car off the radio and other components do not shut down. You have to start the car back up and put in gear then back in park and shut the car off (sometimes two or three times) to get everything to shut down. This is getting worse over time.

My car won't shut off! I put it in park and turn it off and the accessories stay on. It is getting worse and worse and has taken up to 7 times of turning it off and on, backing it up and forward before it will just turn off for me. I get scared that it won't turn off. I found this forum online and it seems this is a very common problem that is not being addressed by Mazda. https://www.cargurus.com/Cars/Discussion-t49115_ds799849 Not being able to turn my car off is a very big safety risk for me and my 2 year old son.

The contact owns a 2013 Mazda CX-5. The contact stated that the PUSH to START button was not able to turn off the vehicle until after several attempts were made, which caused the battery to drain quickly. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure, and the contact was waiting for a callback. The failure mileage was approximately 100,000.

Mileage: 100,000

My vehicle does not want to turn off when placed in park. The car is fully in the park position, but the start push button is illuminated with a red light. The power is still on, and the car beeps when door is open. I can only get the power to turn off, after repeatedly tapping the gear shift left, towards the P symbol. It is already fully seated in the park position, but this finally causes the light to go off and the car turns off. Always hoping the power did not turn back on while away from the car. Is this a fire hazard? I will not park my car in the garage as I am concerned it may overheat the wiring, electrical components, etc...??? I have noticed similar complaints for this vehicle on this website also.

The contact owns a 2013 MAZDA CX5. The contact stated while attempting to shut off the vehicle, the vehicle failed to turn off due to the transmission not being fully in PARK. The contact stated that there was an unknown flashing red warning light illuminated. The vehicle was not yet diagnosed. The manufacturer was informed of the failure and the contact was awaiting a response. The failure mileage was approximately 100,000.

Mileage: 100,000

AFTER FIXING THE ELECTRICAL PROBLEM WITH THE CAR NOT FULLY TURNING OFF, THE CAR SUDDENLY DIED IN TRAFFIC AND WOULDN'T RESTART. REPLACING MASS AIR SENSOR, O2 SENSOR, AND PLUGS, THE CAR WILL DIE IN TRAFFIC WHEN COMING TO A STOP, BUT RESTARTS IMMEDIATELY. THE CODE SAYS THIS IS A PCM PROBLEM. INTERNET RESEARCH SAYS THIS IS NOT UNCOMMON RESULTING IN SAFETY RECALLS IN OTHER YEAR MODELS. 2013 SHOULD ALSO BE RECALLED.

Mileage: 58,000

THE IGNITION ON MY 2013 MAZDA CX-5 WOULD NOT TURN OFF AFTER PUTTING THE VEHICLE INTO PARK. THE ENGINE WOULD START WITH THE GEARSHIFT LEVER IN PARK, BUT ONCE I DROVE TO A DESTINATION, PULLED INTO A PARKING LOT, AND PUT THE GEARSHIFT INTO PARK, THE VEHICLE WOULD NOT ENTIRELY TURN OFF. IT WOULD TAKE SEVERAL ATTEMPTS TO MANIPULATE THE GEARSHIFT AROUND TO GET THE CAR TO TURN OFF. THE VEHICLE'S ELECTRICAL SYSTEM WOULD STILL BE ACTIVE, INCLUDING RADIO, DASH LIGHTS, HEADLIGHTS, AND OTHER ELECTRICAL SYSTEMS WOULD ALL REMAIN ON. AFTER CONTACTING A LOCAL MAZDA DEALERSHIP IN TOWN, A "PARK SAFETY SWITCH" IN THE GEARSHIFT LEVER IS BEING AFFECTED, AND IT IS A KNOWN PROBLEM AFFECTING MAZDA CX-5 VEHICLES. HOWEVER, THERE HAVE NOT BEEN ANY RECALLS ISSUED FOR THIS PROBLEM. THANKS TO A QUICK GOOGLE SEARCH SUCH AS "MAZDA CX-5 WILL NOT TURN OFF", I FOUND OUT ABOUT THIS ISSUE. THERE ARE SEVERAL YOUTUBE VIDEOS, POSTS ON REDDIT AND MAZDA FORUMS DISCUSSING THIS ISSUE. HAVING A VEHICLE WITH AN ISSUE WHERE YOU CANNOT TURN THE CAR OFF BECAUSE THE CAR "THINKS" THAT THE VEHICLE IS NOT IN PARK IS UNSAFE AND A SAFETY HAZARD AND CAN CAUSE AN ACCIDENT OR WORSE.

Mileage: 100,000

THE SHIFTER POSITION SWITCH IS DEFECTIVE. IT DOES NOT ALWAYS SHUT OFF THE ELECTRICAL SYSTEM WHEN THE SHIFTER IS PLACED INTO PARK AND THE CAR IS TURNED OFF. THE ELECTRICAL SYSTEM, THE RADIO, LIGHTS, ETC, REMAIN ON EVEN THOUGH THE CAR HAS BEEN TURNED OFF. APPARENTLY IT CAUSED BY A SMALL PART THAT WAS MADE OF RUBBER THAT DRIES OUT AND BREAKS DOWN. IT IS REPLACED BY A PLASTIC PART THAT RESISTS WEAR AND TEAR AND LASTS FAR LONGER. MAZDA IS AWARE OF THE PROBLEM BUT REFUSES TO REPLACE THE DEFECTIVE PART FOR FREE.

Mileage: 80,000

AFTER YOU SHUT THE CAR ENGINE OFF THE IGNITION IS STILL ON. WHILE IN PARK I HAVE LOOKED THIS UP AND FOUND OUT THAT IT'S A WORN OUT SWITCH. IN THESE CARS THIS HAD HAPPENED A WHILE BACK BUT IT'S GETTING WORSE LIKE EVERY TIME NOW

Mileage: 153,024

IJUST PURCHASED THIS VEHICLE USED FROM A CAR DEALER. I GET IT HOME AND FIND THIS OUT. SEEMS IT IS A COMMON ISSUE AND COMPLAINT ONLINE WITH A FIX OF OVER $200 IN PARTS AND LABOR. (ALL OUR VEHICLES ARE MAZDAS. I PURPOSELY BOUGHT A MAZDA BECAUSE I BELIEVED THEY WERE RELIABLE. I AM SORELY DISAPPOINTED THERE IS NOT A RECALL FOR THIS. WHEN CAR IS PUT IN PARK AND TURNED OFF IT WILL NOT SHUT OFF. AUXILLARY POWER KEEPS RUNNING NOT ALLOWING THE CAR TO LOCK. RADIO TURNS BACK ON. THE ONLY REMEDY IS TO CONTINUALLY TRY TO JIGGLE THE GEAR SHIFT OR TAKE CAR OUT OF PARK AND BACK IN.

Mileage: 121,000

TL* THE CONTACT OWNS A 2013 MAZDA CX-5. THE CONTACT STATED THAT THE VEHICLE FAILED TO SHUT-OFF WHILE DEPRESSING THE START/STOP BUTTON. AFTER PRESSING THE START/STOP BUTTON TO SHUT THE VEHICLE OFF, THE ENGINE TURNED OFF HOWEVER, THE ELECTRONICS INSIDE THE VEHICLE AND THE EXTERIOR LIGHTS REMAINED ACTIVATED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS CONTACTED BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 95,000. THE CONSUMER STATED THE VEHICLE WAS TAKEN TO THE DEALER AND ADVISED TO PAY $395 FOR REPAIRS BEING AS THOUGH THE CONSUMER WAS NOT AT FAULT.

Mileage: 95,000

SEVERAL MONTHS NOW, I'M HAVING TO TURN MY CAR BACK ON TO TURN THE RADIO OFF AND COMPLETELY SHUT THE CAR DOWN. THIS HAS BEEN GOING ON SINCE THE SUMMER OF THIS YEAR. I HAVE TO CRANK IT UP, PUT IT OUT OF PARK INTO DRIVE, AND PUT IT BACK IN DRIVE. AFTER THAT, IT TURNS OFF. I HAVE PUSH TO START AND HAD THE CAR FOR FOUR YEARS PRE-OWNED. YESTERDAY, MY SISTER AND I WERE STRANDED BECAUSE MY CAR DIDN'T START. THE DEALERSHIP SAID IT WAS THE AIR INTAKE OXYGEN SENSOR. THEY REPLACED IT PLUS THEY PUT IN A NEW CAR BATTERY. MY HUSBAND AND I THOUGHT IT WAS WEIRD, BUT NOW I'M WONDERING IF THE CAR ITSELF IS COMPLETELY SHUTTING DOWN WHEN I TURN IT OFF. NOW, THIS IS MAKING ME SCARED TO DRIVE THE CAR. THE REPAIR COST ME 490 SOMETHING.

Mileage: 107,000

TL* THE CONTACT OWNS A 2013 MAZDA CX-5. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE JERKED WITH THE CHECK ENGINE, TRACTION CONTROL, AND TIRE PRESSURE MONITOR SYSTEM WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO LESTER GLENN MAZDA (101 NJ-37 E, TOMS RIVER, NJ 08753, (888)422-5041) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS 2,000.*DT*JB*DT*JB

Mileage: 2,000

ON MANY OCCASIONS WHEN THE VEHICLE IS STATIONARY AND I TRY TO TURN OFF THE VEHICLE, IT DOES NOT COMPLETELY SHUT DOWN. THE RADIO AND OTHER ELECTRICAL ACCESSORIES AND LIGHTS STAY ON. THE VEHICLE DOES NOT RECOGNIZE THAT IT IS IN PARK.IT HAS PUSH START BUTTON. I HAVE HAD TO TRY REPEADLY TO TURN OFF AND ON TO MANAGE TO TURN IT OFF. IF YOU LEAVE THE VEHICLE IN THIS STATE, IT WILL NOT LOCK AND THE BATTERY WILL DRAIN WHICH THEN BECOMES A SAFETY ISSUE. BECAUSE THE CAR WILL NOT LOCK AND THE VEHICLE CAN GET STOLEN. I HAVE SEEN ONLINE MANY HAVE THIS ISSUE. THE ONLY WAY I AM ABLE TO TURN IT OFF IS TOO HOLD THE SHIFT ON PARK AND PUT PRESSURE SO THE SENSOR WILL GRAB AND PUSH THE POWER BUTTON AT THE SAME TIME. THIS SHOULD BE RECALLED THE SENSOR IS DEFECTIVE.

Mileage: 75,000

WHEN I TRY TO TURN OFF THE CAR, IT REMAINS ON. I THEN HAVE TO SHIFT GEARS TO R THEN BACK TO P AND TURN IT OFF AGAIN TO COMPLETELY SHUT THE CAR OFF. IT HAPPENS EVERY TIME.

AFTER PRESSING THE "ON/OFF" BUTTON, THE CAR WILL NOT SHUT COMPLETELY OFF (RADIO/LIGHTS/ACCESSORIES REMAIN ON). TO RESOLVE, YOU HAVE TO ESSENTIALLY JAM THE SHIFTER BACK AND FORTH, RATHER STRONGLY (OUT OF PARK) BEFORE TRYING TO TURN IT OFF AGAIN. THIS HAPPENS MORE THAN IT DOESN'T AND AT SOME POINT, I AM CONCERNED IT WONT SHUT OFF. THIS HAPPENS WHEN STATIONARY. WHEN LOOKING FOR POSSIBLE REASONS WHY AND SOLUTIONS, THERE ARE A LOT OF MESSAGE BOARDS REVEALING THIS AS AN ISSUE, BUT NO RECALL HAS BEEN GENERATED. WHAT WOULD IT TAKE TO GET A RECALL IN PLACE? THIS HAS BEEN HAPPENING UPWARDS OF OVER A YEAR AT LEAST.

THIS ISSUE HAS OCCURRED MULTIPLE TIMES WHERE I PUT MY CAR INTO PARK (THEREFORE BEING STATIONARY), PRESS THE BUTTON TO TURN OFF THE CAR AND THE CAR DOES NOT FULLY SHUT DOWN. IT APPEARS TO BE A SAFETY ISSUE WITH THE STEERING SENSOR NOT FULL RECOGNIZING THAT THE CAR IS IN PARK AND THEREFORE NOT SHUTTING OFF THE CAR COMPLETELY. IN ORDER TO GET THE CAR TO COMPLETELY SHUT OFF, THE CAR HAS TO BE SHIFTED FROM DRIVE TO PARK/ACTIVELY TURNING ON AND OFF THE CAR SOMETIMES AS MANY AS 5-6 TIMES IN ORDER FOR IT TO FULLY SHUT DOWN. I HAVE READ DOZENS OF REPORTS OF OTHER MAZDA OWNERS EXPERIENCING THE SAME PROBLEM. CARS BEING UNINTENTIONALLY LEFT ON IS DEFINITELY A SAFETY ISSUE THAT NEEDS TO BE LOOKED INTO.

THIS IS A "PUSH BUTTON" START VEHICLE. WHEN YOU PUSH THE BUTTON TO TURN OFF THE ENGINE, THE ELECTRICAL COMPONENTS / ACCESSORIES REMAIN ON INSTEAD OF TURNING OFF WITH THE ENGINE. THERE IS NO KEY TO REMOVE SO YOU CANNOT MANUALLY TURN OFF THE ELECTRICAL COMPONENTS / ACCESSORIES. EVEN UPON EXITING THE VEHICLE AND LOCKING IT, THE ELECTRICAL SYSTEMS REMAIN "ON" EVEN THOUGH THE ENGINE IS OFF. THE VEHICLE IS STATIONARY WHEN THIS HAPPENS. THE GEAR SHIFT SHOWS PARK. IT SEEMS THAT SOME TYPE OF SENSOR IS NOT PROPERLY COMMUNICATING TO SHUT ITSELF DOWN.

Mileage: 144,000

WHEN PARKING AND PUTTING THE CAR IN 'PARK', THE CAR DOESN'T RECOGNIZE THAT IT'S IN THE PARK POSITION, AND ALTHOUGH THE CAR SHUTS OFF, THE ELECTRICAL SYSTEM STAYS ON. THIS ALLOWS THE BATTERY TO RUN DOWN WITH STEREO, LIGHTS, AND FANS ALL RUNNING, AND EVEN WORSE, WOULD ALLOW SOMEONE TO STEAL THE CAR IF THEY WERE TO GET INTO IT. I'VE DONE RESEARCH AND FOUND HUNDREDS OF COMPLAINTS ABOUT THIS ISSUE ONLINE WITH THE 2013 AND 2014 MODEL YEARS.

THE ENGINE CUTS WHEN I PUT MY CAR IN PARK AND PUSH MY START/STOP BUTTON BUT THE RADIO STAYS ON AFTER. I TRY OVER AND OVER AGAIN TO TURN MY CAR OFF FULLY BY SWITCHING GEAR AND TURNING THE CAR ON AND OFF. THIS HAS HAPPENED DAILY FOR ME. I NOTICED THAT THIS MAY HAVE SOMETHING TO DO WITH THE ELECTRICAL SHORTAGE OF THE IGNITION SWITCH. IT'S VERY UNSAFE. IT CAN CAUSE BATTERY DRAINAGE AND CAN LEAD TO OTHER ELECTRICAL ISSUES.

Mileage: 150,000

WHEN THE VEHICLE IS STATIONARY AND WE TRY TO TURN OFF THE VEHICLE, IT DOES NOT COMPLETELY SHUT DOWN. THE RADIO AND OTHER ELECTRICAL ACCESSORIES AND LIGHTS STAY ON. IT APPEARS THE VEHICLE DOES NOT RECOGNIZE THAT IT IS IN PARK.IF YOU LEAVE THE VEHICLE IN THIS STATE, IT WILL NOT LOCK AND THE BATTERY WILL DRAIN WHICH THEN BECOMES A SAFETY ISSUE, ESPECIALLY FOR YOUNG WOMEN DRIVING THIS VEHICLE.

Mileage: 75,000

THE ENGINE IS NOT TURNING COMPLETELY OFF WHEN PARKING. YOU PUT THE SHIFTER IN PARK AND PRESS THE STARTER BUTTON OFF, IT IS STAYING ON. THE RADIO AND ANY OTHER ACCESSORIES ARE STAYING ON. I AM HAVING TO RE-START THE VEHICLE MULTIPLE TIMES AND RE-POSITIONING THE SHIFTER IN PARK FOR VEHICLE TO ACTUALLY TURN OFF. IN ADDITION TO DRAINING THE BATTERY, I AM CONCERNED ABOUT OTHER DAMAGE IT COULD POSSIBLY CAUSE. ALSO, THERE'S THE POSSIBILITY OF BEING ALONE AND STRANDED SOMEWHERE. IT'S CLEARLY A SAFETY ISSUE THAT I BELIEVE THEY ARE AWARE OF.

Mileage: 82,000

THE ELECTRONIC DASHBOARD ON MY 2013 CX5 SPORT IS NOT SHOWING MILES DRIVEN, WHEN THE CAR IN TURNED ON, WHILE BEING DRIVEN, OR STOPPED. ONLY THE TEMPERATURE OUTSIDE IS BEING SHOWN. SEE ATTACHED PHOTO.

Mileage: 10

CAR ISSUE ON MAY 6TH 2018, I FIRST EXPERIENCED AN ISSUE WITH MY VEHICLE NOT FULLY TURNING OFF THE CAR WHILE IN PARK. I HAVE A PUSH BUTTON START ON MY CAR AND AFTER I PUT IT IN PARK, I PRESSED THE PUSH BUTTON TO SHUT IT OFF AND IT WOULD NOT TURN OFF. I WANT TO EXIT THE VEHICLE AND IT WAS BEEPING AT ME AS IF I DID NOT TURN OFF MY CAR. AND THE LIGHT ON THE PUSH BUTTON WAS ORANGE. THE CAR WAS IN A STATE AS IF I WAS USING THE BATTERY BUT DID NOT HAVE MY ENGINE ON OR AC. I PUT MY FOOT ON THE BRAKE, PRESSED THE BUTTON TO TRY TO SHUT IT OFF, AND IT TURNED MY CAR BACK ON THEN I PRESSED THE FOOT ON THE BRAKE TO SHUT IT OFF AND IT WENT BACK TO USING THE BATTERY ONLY. I TRIED MANY DIFFERENT WAYS TO SHUT OFF MY VEHICLE AND I STILL COULD NOT. I ATTEMPTED THIS AT LEAST 5 TIMES BEFORE MY VEHICLE FINALLY SHUT OFF. I PUT MY CAR IN PARK, GO TO SHUT OFF MY CAR AND IT WILL NOT FULLY SHUT OFF. I ATTEMPTED TO SHUT IT OFF SEVEN TIMES BEFORE I FINALLY PUT MY CAR IN REVERSE PUT IT IN PARK AND THEN MY CAR SHUT OFF. I CALLED MY MAZDA DEALERSHIP, AND ASK THEM WHAT I WOULD DO IN THE FUTURE TO FIX THIS ISSUE AND THEY SAID THEY HAVE NEVER HEARD OF THIS ISSUE BEFORE. I LOOKED UP ON THE INTERNET, AND THERE'S HUNDREDS OF PEOPLE THAT HAVE HAD THIS ISSUE AND ALL OF THEM SAY THAT MAZDA SAYS THEY'VE NEVER HEARD OF THE ISSUE. THEY URGED ME TO COME IN, HAVE MY CAR DIAGNOSED, AND THEN THEY COULD TRY TO SEE WHAT IS WRONG WITH IT. BECAUSE MY CAR IS NO LONGER UNDER WARRANTY, I WOULD BE PAYING FOR SOMETHING THAT MIGHT BE A RECALL ISSUE. HOW ARE THERE HUNDREDS OF PEOPLE, BLOGS EVERYWHERE WITH THE SAME ISSUES AS MYSELF AND NO ONE HAS EVER HEARD OF IT? THIS IS NOW HAPPENING TO ME ON A REGULAR BASIS. I LOVE THIS VEHICLE BUT I'M SECONDS AWAY FROM GETTING RID OF IT. I'VE HAD ENOUGH. THIS IS DEFINITELY A DEFECT IN THE MANUFACTURING OF THE VEHICLES.

Mileage: 101,000

WHEN STOPPED AND WITH THE ENGINE AND ALL LIGHTS TURNED OFF, THE CAR WILL DRAIN THE BATTERY AND NOT BE ABLE TO BE STARTED. THIS HAS RESULTED IN BEING STRANDED IN MANY PLACES. IN FACT, I NOW CARRY A RECHARGABLE BATTERY PACK TO KEEP FROM BEING STRANDED ONCE A MONTH.

Mileage: 75,000

CAR WILL NOT POWER OFF WHEN IN PARK. BATTERY WILL DRAIN IF NOT VERY COGNIZANT OF THE SYSTEM ACTUALLY SHUTTING OFF. APPARENTLY IS IS PART KDY0-46-040 THAT IS LOCATED IN THE GEAR BOX THAT IS WEARING OUT. MY CAR HAS ONLY 83,000 MILES CURRENTLY. IT HAPPENS MULTIPLE TIMES BEFORE IT WILL SUCCESSFULLY POWER OFF. SOMETIMES YOU HAVE TO DRIVE IT AROUND TO FINALLY GET IT TO RECOGNIZE PARK SO IT WILL FULLY TURN OFF.

Mileage: 83,000

WHEN THE VEHICLE IS PUT INTO PARK AND THE IGNITION SWITCH PRESSED, THE VEHICLE WILL NOT COMPLETELY TURN OFF. THE ENGINE TURNS OFF BUT THE ENTIRE ELECTRICAL PANEL STAYS ON. THE ONLY SOLUTION HAS BEEN TO TURN THE CAR BACK ON, DRIVE FORWARD/BACKWARDS, AND TRY TO TURN IT OFF AGAIN. SOMETIMES, THIS HAS TO BE DONE UP TO 10 TIMES BEFORE THE VEHICLE WILL COMPLETELY SHUT OFF. THIS HAS BEEN A VERY BIG PROBLEM BECAUSE YOU CANNOT LEAVE OR LOCK YOUR VEHICLE. MAZDA DEALERSHIPS ARE CHARGING $80 - $120 JUST TO DIAGNOSE THE PROBLEM. IT TURNED OUT TO BE A FAULTY GEAR SENSOR SWITCH WHICH IS NOT ALLOWING THE VEHICLE TO GO COMPLETELY INTO THE PARK POSITION. THE COST FOR PARTS AND LABOR IS APPROX. $400.

AFTER PLACING THE CAR IN PARK, THE ELECTRICAL SYSTEM DOES NOT SHUT DOWN. IT STAYS ON AND DRAINS THE BATTERY. HAPPENS ON HOT DAYS (80 PLUS). DANGER OF BEING STRANDED. PART KDY0-46-040. HTTP://EP.YIMG.COM/TY/CDN/YHST-24809172479195/KDY0-46-040.PDF

Mileage: 59,000

I AM OFTEN UNABLE TO TURN CAR OFF USING THE KEYLESS IGNITION SWITCH. THE ENGINE WILL STOP BUT ALL INTERIOR POWER REMAINS ON, AND I MUST RESTART THE ENGINE, SHIFT GEARS, RETURN TO PARK AND TRY AGAIN. SOMETIMES IT TAKES 5-8 TRIES TO KILL POWER. THIS IS A SAFETY HAZARD AS IT COULD LEAVE YOU STRANDED WITH A DEAD BATTERY. I'VE SEEN MANY SIMILAR COMPLAINTS ON YOUR WEBSITE, BUT MAZDA CLAIMS NO OWNERSHIP OF THE PROBLEM AND HAVE NOT ISSUED A RECALL. HOW CAN YOU RECTIFY THIS SITUATION?

Mileage: 80,000

AFTER DRIVING AND PUTTING THE CAR IN PARK AND TRYING TO TURN THE CAR OFF THE CAR RADIO AND DASH INDICATORS REMAIN ON. I AM NOT ABLE TO COMPLETELY TURN THE CAR OFF WITHOUT PUTTING IT IN REVERSE AND BACKING IT UP SOME AND THEN DRIVING FORWARD AGAIN AND PUTTING IT IN PARK AND PUSHING THE POWER BUTTON AGAIN. JUST TRYING TO RESTART THE CAR OR SHIFT IT TO DRIVE AND BACK TO TURN THE POWER COMPLETELY OFF DOES NOT WORK. THIS INCOMPLETE POWERING OFF OF THE VEHICLE HAPPENS VERY RANDOMLY.

Mileage: 67,000

AFTER PARKING AND PRESSING THE START/STOP BUTTON TO TURN THE ENGINE OFF AND EXIT THE VEHICLE, THE ENGINE WOULD TURN OFF BUT THE RADIO/LIGHTS, ETC. ALL STAYED ON. TO RESOLVE, I HAD TO TURN THE VEHICLE BACK ON, PUT IT INTO DRIVE/REVERSE/PARK AND PRESS THE START/STOP BUTTON AGAIN FOR IT TO COMPLETELY TURN OFF LIKE IT'S SUPPOSED TO. I WAS STOPPED IN THE PARKING LOT IN FRONT OF MY WORK, FLAT CONCRETE AREA, WEATHER WAS SUNNY AND 90 DEGREES.

Mileage: 103,000

ON MAY 6TH 2018, I FIRST EXPERIENCED AN ISSUE WITH MY VEHICLE NOT FULLY TURNING OFF THE CAR WHILE IN PARK. I HAVE A PUSH BUTTON START ON MY CAR AND AFTER I PUT IT IN PARK, I PRESSED THE PUSH BUTTON TO SHUT IT OFF AND IT WOULD NOT TURN OFF. I WANT TO EXIT THE VEHICLE AND IT WAS BEEPING AT ME AS IF I DID NOT TURN OFF MY CAR. AND THE LIGHT ON THE PUSH BUTTON WAS ORANGE. THE CAR WAS IN A STATE AS IF I WAS USING THE BATTERY BUT DID NOT HAVE MY ENGINE ON OR AC. I PUT MY FOOT ON THE BRAKE, PRESSED THE BUTTON TO TRY TO SHUT IT OFF, AND IT TURNED MY CAR BACK ON THEN I PRESSED THE FOOT ON THE BRAKE TO SHUT IT OFF AND IT WENT BACK TO USING THE BATTERY ONLY. I TRIED MANY DIFFERENT WAYS TO SHUT OFF MY VEHICLE AND I STILL COULD NOT. I ATTEMPTED THIS AT LEAST 5 TIMES BEFORE MY VEHICLE FINALLY SHUT OFF. TODAY, IT HAPPENED AGAIN. I PUT MY CAR IN PARK, WENT TO SHUT OFF MY CAR AND IT WOULD NOT SHUT OFF. I ATTEMPTED TO SHUT IT OFF SEVEN TIMES BEFORE I FINALLY PUT MY CAR IN REVERSE PUT IT IN PARK AND THEN MY CAR SHUT OFF. I CALLED MY MAZDA DEALERSHIP, AND ASK THEM WHAT I WOULD DO IN THE FUTURE TO FIX THIS ISSUE AND THEY SAID THEY HAVE NEVER HEARD OF THIS ISSUE BEFORE. I LOOKED UP ON THE INTERNET, AND THERE'S HUNDREDS OF PEOPLE THAT HAVE HAD THIS ISSUE AND ALL OF THEM SAY THAT MAZDA SAYS THEY'VE NEVER HEARD OF THE ISSUE. THEY URGED ME TO COME IN, HAVE MY CAR DIAGNOSED, AND THEN THEY COULD TRY TO SEE WHAT IS WRONG WITH IT. BECAUSE MY CAR IS NO LONGER UNDER WARRANTY, I WOULD BE PAYING FOR SOMETHING THAT MIGHT BE A RECALL ISSUE. HOW ARE THERE HUNDREDS OF PEOPLE WITH THE SAME ISSUES AS MYSELF AND NO ONE HAS EVER HEARD OF IT? NOTE: I AM CANADIAN BECAUSE IT WOULDN'T GIVE ME THE CHOICE OF A CANADIAN PROVINCE, I MADE UP THE POSTAL CODE TO COINCIDE WITH ALABAMA. PLEASE LET ME KNOW WHERE I WOULD FILE THIS IN CANADA. KM WERE CONVERTED TO MILES

Mileage: 67,110

WHEN I PRESS THE BUTTON TO TURN OFF THE CAR, THE ACCESSORIES DO NOT TURN OFF. THE RADIO CONTINUES TO PLAY, ETC. I HAVE TO RESTART THE CAR AND TURN IT OFF AGAIN. I REPEAT UNTIL THE CAR FINALLY TURNS OFF. I LEAVE THE RADIO ON IN CASE I FORGET AND MY BATTERY RUNS DOWN. FROM RESEARCHING I HAVE FOUND IT IS A BAD SHIFTER POSITION SWITCH AND EVERYONE IS HAVING THE SAME PROBLEM. SCAREY MY CAR WAS PARKED AT THE TIME.

Mileage: 92,000

POSSIBLE DEFECTIVE SHIFTER SWITCH CAUSING IGNITION BUTTON TO NOT ALLOW VEHICLE TO SHUT DOWN COMPLETELY UNLESS YOU FIDGET THE SHIFTER BACK AND FORTH OR SHIFTING THROUGH ALL OF THE GEARS TO GET IT TO PROPERLY SHUT DOWN. THIS OCCURS RANDOMLY WHILE STATIONARY TRYING TO SHUT DOWN THE VEHICLE, DURING PARKING. HAS BEEN GOING ON FOR A FEW MONTHS AND IS GETTING WORSE, POSSIBLY NEAR COMPLETELY FAULTING OUT.

Mileage: 91,000

I PUSH THE BUTTON TO TURN THE CAR OFF. THE MOTOR TURNS OFF BUT THE ACCESSORIES STAY ON (RADIO, DASH LIGHTS, ETC.) TURN THE CAR BACK ON, MOVE THE SHIFT LEVER AND THEN TURN IT OFF AGAIN. SOMETIMES THIS WORKS, OTHER TIMES IT TAKES NUMEROUS TRIES BEFORE IT WILL ACTUALLY SHUT OFF. SOME PEOPLE HAVE GOTTEN OUT OF THEIR CAR WITHOUT REALIZING THIS HAPPENED AND CAME BACK TO A DEAD BATTERY. THIS COULD BE A DEFINITE SAFETY HAZARD - SUCH AS SOMEONE STRANDED LATE AT NIGHT WITH A DEAD BATTERY BECAUSE OF THIS ISSUE. MAZDA SAYS THEY ARE AWARE OF IT BUT YOU HAVE TO ISSUE A RECALL SO WE CAN GET OUR CARS FIXED. IT IS APPARENTLY A SENSOR UNDER THE SHIFTER THAT IS THE ISSUE. IF YOU CHECK THE WEBSITE: HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T49115_DS799849 YOU WILL SEE HOW MANY PEOPLE ARE HAVING HIS PROBLEM. PLEASE ISSUE A RECALL ON THIS PART SO THAT SOMETHING CAN BE DONE BEFORE SOMEONE IS HURT AFTER BEING STRANDED DUE TO THIS FAULTY PART. PLEASE MAKE MAZDA RESPONSIBLE FOR PUTTING A FAULTY PART IN OUR VEHICLES.

Mileage: 103,000

I HAVE 96,757 MILERS. AFTER I COME TO A COMPLETE STOP, I PUT THE GEAR IN PARK, AND I PUSH THE IGNITION BUTTON TO TURN OFF THE CAR, MY CX-5 DOES NOT SHUT DOWN COMPLETELY. THE ENGINE IS OFF BUT ALL OTHER ELECTRICAL SYSTEM SUCH AS RADIO/NAVIGATION REMAINS ON AND I AM NOT ABLE TO ACTIVATE THE CAR ALARM AFTER I EXIT MY CAR. ORANGE LIGHT REMAINS ON THE "START BUTTON" AND I HAVE TO RESTART THE ENGINE AND CHANGE THE GEAR FROM PARK TO R, N, OR D AND SHIFT IT BACK TO PARK TO SHUT DOWN COMPLETELY. SOMETIMES I HAVE TO REPEAT THIS STEP TWO TO THREE TIMES. THIS PROBLEM BEGAN SHORTLY AFTER MY 5 YEAR 60K EXTENDED WARRANTY EXPIRED.

WIRES ARE BURNING CAN'T TELL FROM WHERE N SMILING GAS 2013 MAZDA CX5

[XXX] THE ENGINE DOES NOT IDLE. WHEN I WOULD SLOW TO STOP FOR A STOP LIGHT OR STOP SIGN, TH ENGINE WOULD QUIT AND REQUIRE RESTARTING THE ENGINE. THE CHECK ENGINE LIGHT REMAINED ILLUMINATED CONTINUOUSLY, AND, THE RED BATTERY LIGHT WOULD ILLUMINATE. A SERVICE STATION DIAGNOSED THE PROBLEM AS EITHER AN OLD BATTERY, AND/OR, AN ALTERNATOR. OURISMAN MAZDA, 801 ROCKVILLE PIKE, ROCKVILLE, MARYLAND 20852 [301-424-7800] ADVISED ME THIS MORNING, SATURDAY, 01/13/2018, THAT: 1.)THE PROBLEM IS THE MASS AIR FLOW FILTER THAT REQUIRED REPLACEMENT. 2.)THERE ARE NO RECALLS FOR MAZDA MASS AIR FLOW SENSOR FAILURES. 3.) TOTAL PARTS AND LABOR ARE APPROXIMATELY, $575.00. 4.)THE DEALERSHIP SAID THAT THE 5 YEARS / 100,000 WARRANTY DID NOT APPLY TO THE MASS AIR FLOW FILTER. 5.)WHEN I BROUGHT THE CAR TO OURISMAN MAZDA, ON 01/12/2018, TO HAVE THE PROBLEM DIAGNOSED. I WAS ASKED WHEN AND WHERE I LAST FILLED THE GAS TANK, (AS IF A MASS AIR FLOW FAILURE MIMICS CONTAMINATED FUEL. THE CAR WAS PURCHASED, NEW, IN DECEMBER 2012,, AND HAS APPROX.., 75,000 MILES OF URBAN / SUBURBAN DRIVING, NOT UNDER DUSTY CONDITIONS. THE RISK IS THAT THE CAR COULD UNEXPECTEDLY STALL AND WITH NO WAY TO RECOVER QUICKLY. *BF *JS PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 75,000

WHEN TURNING OFF ENG, VIA PRESSING THE ELECTRONIC START/STOP BUTTON. THE RADIO STAYS ON. UNLESS YOU PRESS THE BUTTON TO TURN ON THE ACCESSORIES, THEN PRESSING BRAKE DOWN, THEN MOVING THE AUTOMATIC SHIFT LEVER FROM PARK TO DRIVE, TO PARK AGAIN AND PRESSING THE START/STOP BUTTON AGAIN, THEN THE RADIO WILL TURN OFF. THIS HAS BEEN HAPPENING FOR MANY MONTHS.

Mileage: 65,000

CAR SOMETIMES WILL NOT TURN OFF AUXILIARY POWER WHEN PUT IN PARK AND ENGINE IS TURNED OFF. RADIO AND AUXILIARY FUNCTIONS CONTINUE TO RUN. I NEED TO START ENGINE, MOVE CAR BACK AND FORTH TWO OR MORE TIMES, PUT IN PARK AND PUSH IGNITION BUTTON AGAIN TO TOTALLY SHUT OFF POWER. THIS MAY HAPPEN SEVERAL TIMES A DAY, THEN NOT OCCUR FOR WEEKS AT A TIME. MY CAR IS ALWAYS PARKED ON A LEVEL SURFACE WHEN THIS HAPPENS, I AM POSITIVE THE CAR IS IN PARK, AND TYPE OF WEATHER DOESN'T SEEM TO BE AN ISSUE.IT SEEMS TO BE A COMMON PROBLEM WITH MAZDA VEHICLES, AND I HAVE SEEN A LOT OF POSTS ON THE INTERNET OF PEOPLE HAVING THE SAME PROBLEM. MY MAZDA DEALER TOLD MY MECHANIC THAT THEY HAVE HAD SEVERAL CARS IN ONE WEEK COME IN WITH THIS COMPLAINT.

Mileage: 60,500

FAILURE TO START. WHEN I TOOK IT TO THE DEALERSHIP THEY SAID THE ISSUE WAS THAT I NEEDED A NEW BREAK SWITCH AND I HAD CORRODED WIRES ON THE RIGHT SIDE. I HAVE A VIDEO OF MY ISSUE. HTTPS://YOUTU.BE/DFYWAGVKAVU THE DEALERSHIP SAID THAT THESE WERE KNOWN ISSUES BUT NO RECALLS HAVE BEEN ISSUED. THE VEHICLE WAS STATIONARY AT TIME OF ISSUE. I MAY NEED TO HAVE THE DEALERSHIP RE PRINT MY INVOICE, I DIDN'T SEE IT IN MY FILES. MY VEHICLE IS A 2013 AND THIS ISSUE WAS IN 2016. WIRES SHOULD NOT BE CORRODED THIS QUICKLY, MY WARRENTY DID NOT COVER THE WIRES. THIS ISSUE SEEMS DANGEROUS TO ME.

TL* THE CONTACT OWNS A 2013 MAZDA CX-5. THE CONTACT STATED THAT THE SERVICE ENGINE WARNING INDICATOR ILLUMINATED AND THE VENT FUNCTIONS FAILED FOR THE AIR CONDITIONING AND HEATING. THE VEHICLE WAS TAKEN TO A DEALER FOR FURTHER DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT YET BEEN NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 48,541. ..UPDATED 08/31/17 *BF HEATER CORE FAILURE AND FAULTY COOLANT. UPDATED 9/27/18*JB

Mileage: 48,541

CHECK ENGINE, TPS, AND TCS LIGHTS COME ON AND VEHICLE STARTS BUCKING AND DECELERATING. PULLED OVER, DISCONNECTED THE BATTERY. DASHBOARD LIGHTS AND BUCKING ARE GONE AT RESTART. ISSUE OCCURRED TWO MORE TIMES IN A SPAN OF A COUPLE DAYS, SO I TOOK IT TO A SHOP. P0101 AND P061B PROBLEMS PRESENT. MAF SENSOR SEEMS FINE. CONTINUES MALFUNCTIONING AFTER OIL CHANGE AND INSPECTION. TAKING TO THE DEALERSHIP FOR REFLASHING.

Mileage: 72,500

3 TIMES SINCE PCM RECALL WAS COMPLETED- I HAVE BEEN DRIVING ON THE HIGHWAY 65MPH, SUDDENLY FEEL REDUCTION IN POWER, CHECK ENGINE LIGHT, LOW TIRE PRESSURE LIGHTS AND TRACTIONS STABILTY WARNING LIGHTS COME ON. WHEN THE CAR IS TURNED OFF, AND RESTARTED LIGHTS GO OUT EXCEPT CHECK ENGINE AND CAR DRIVES NORMAL. BY THE TIME I GET TO PEPBOYS THEY ARE UNABLE TO FIND A CAUSE AND THE CHECK ENGINE LIGHT GOES OFF.

Mileage: 80,000

WHEN DRIVING APPROXIMATELY 65MPH OR SOMETIMES LESS THE TIRE PRESSURE, TRACTION CONTROL, EMERGENCY LIGHT COMES ON. THE CAR SEEMS TO LOSE POWER AND SHUT DOWN. IT HAPPENS COUNTLESS TIME TWICE WITH MY TWO-YEAR-OLD DAUGHTER ON THE HIGHWAY. WHEN I TAKE IT TO THE MECHANIC THEY RUN DIAGNOSTICS TEST AND CAN'T PICK UP ANY CODES. BECAUSE ITS NOT DUPLICATING ANY ISSUE THEY RETURN THE CAR TO ME AFTER THEY RESET ALL THE COMPUTER. BUT THE ISSUE IS STILL NOT RESOLVED. I WOULD LOSE POWER TO THE CAR AND MY BRAKES ARE SOMETIMES NOT RESPONSIVE. I WOULD COAST WITH MY EMERGENCY LIGHT ON UNTIL I CAN STOP MY CAR. SOMETIME MY HAZARDS LIGHT WOULD FREQUENTLY FLASH AT A FAST SPEED THAN STOP. I TOOK IT TO TWO MAZDA DEALERSHIP TO SEE IF THEY CAN HAVE RESOLVED THE ISSUE BUT THEY CANNOT DUPLICATED WHAT GOING ON. I DID SOME RESEARCH ON MY OWN AND FOUND COUNTLESS COMPLAINTS ABOUT THE SAME ISSUE I'M HAVING AND NO MECHANIC CAN FIGURE OUT THE ISSUE THIS CAR IS JUNK. THIS HAVE STARTED THE FIRST WEEK ON DEC. 2016 IT HAS BEEN IN TWO SHOP OVER THE PAST 4 MONTH. THE FIRST SHOP I TOOK IT TO HAD IT FOR A WHOLE MONTH AND THE SECOND SHOP HAD IT FOR TWO WEEK. AT ONE POINT WHEN I WAS TOLD MY CAR WAS FIX I CAME TO PICK IT UP. THE CAR WOULD NOT START AT ALL IT WAS NOT EVEN READING MY KEYS. THE CAR DOES NOT HAVE 100K MILES ON IT. I DON'T DO A LOT OF DRIVING. THIS IS HAZARDOUS

Mileage: 80,000

SINCE LAST RECALL REPAIR MY CX-5 IS EXPERIENCING MAJOR PROBLEMS. IT WILL RANDOMLY NOT START. I GET IN AND DEPRESS BRAKE PEDAL, BUT START BUTTON WILL NOT LIGHT GREEN AND CAR WON'T START, EVEN AFTER CHANGING BATTERY IN KEY FOB. THE DASHBOARD LIGHTS (ALL OF THEM) WILL COME ON AND FLASH, THEN GO AWAY. THE OTHER ISSUE IS THAT THE TRANSMISSION WILL NOT ENGAGE AFTER CAR HAS STARTED. CAR IS STARTED AND IN PARK. I DEPRESS THE BRAKE AND TRY TO PUT THE CAR INTO GEAR (DRIVE) BUT THE SHIFTER REFUSES TO MOVE AT ALL. PUMPING THE BRAKE DOES NOT WORK, DEPRESSING THE BRAKE ALL THE WAY TO THE FLOOR DOES NOT WORK. THERE IS NOT A PARTICULAR SEQUENCE OF ACTIONS THAT WILL GET THE CAR TO GO INTO GEAR. THE ONLY REMEDY I HAVE FOUND IS TO TURN THE CAR OFF AND LET IT SIT FOR AN EXTENDED PERIOD OF TIME. WHEN DRIVING THE CAR AFTER THIS HAS HAPPENED, IF I USE REVERSE AND THEN PUT IT INTO DRIVE, THE CAR JUMPS FORWARD WITHOUT MY FOOT BEING ON THE GAS PEDAL AND THEN THE LIGHTS ON THE DASHBOARD FOR TIRE AND TCS COME ON.

Mileage: 69,000

FOR THE PAST 5 MONTHS MY CAR WILL APPEAR TO HAVE SHUT DOWN WHILE DRIVING. I WAS DRIVING ON CITY STREETS GOING ABOUT 15 - 45 MPH. I WORK FROM HOME OR GO TO THE OFFICE TWICE A WEEK. I DRIVE MY KIDS TO SCHOOL DURING THE WEEK. I DON'T DO MUCH COMMUTING. ALL ELECTRICAL COMPONENTS SHUT DOWN THEN REBOOT WITHIN SECONDS, AND THE CAR MAKES BEEPING SOUNDS LIKE I JUST STARTED THE CAR. THE CAR WILL NOT STOP OR SLOW DOWN, BUT IF I COME TO A COMPLETE STOP AT A LIGHT, THE CAR WILL BE VERY SLOW TO ACCELERATE BUT I CAN GET IT BACK UP TO THE SPEED LIMIT AFTER A VERY SLOW START. I HAVE CALLED AAA ON ONE OCCASION AND TOOK IT TO A SHOP ON ANOTHER OCCASION. THEY BOTH SAY IT IS BATTERY RELATED DUE TO THE WRONG BATTER BEING INSTALLED BUT IT IS THE BATTERY SIZE IN THE SYSTEM OF AN ORIELYS AUTO PARTS STORE. EVERY TIME I REPLACE THE BATTERY AND THE ISSUE APPEARS TO GO AWAY FOR A COUPLE WEEKS TO A MONTH. THE LAST BATTERY REPLACEMENT I PURCHASED A STRONGER BATTER THAN IN THEIR SYSTEM AS PER THE ADVISEMENT FROM THE AUTO SHOP. IT SEEMED TO FIX IT AGAIN BUT AFTER A MONTH THE CAR DID THE SAME THING. *TR

Mileage: 75,000

DOOR LOCKS FAILING. PASSENGER SIDE DOOR LOCK HAS FAILED TWICE: ONCE DUE TO LOCK ARM MISALIGNED AND NOW HAS JUST FAILED AGAIN. THE REAR HATCH HAS FAILED FOUR TIMES WITHIN MONTH. HAVE HAD DEALER REPLACE DOOR LOCK, BATTERY AND REAR CONTROL BOARD. THE ONLY WAY TO GET INTO HATCH IS WITH FOB, AS THERE IS NO KEY SLOT SO UNABLE TO OPEN REAR HATCH. THE CAR IS IN FLORIDA AND IS PARKED OUTSIDE.

Mileage: 120,000

I WAS TRAVELING AT APPROXIMATELY 65 MPH ON A HIGHWAY IN THE RIGHT-HAND LANE WHEN MY TIRE PRESSURE INDICATOR, TRACTION CONTROL INDICATOR, LOW OIL INDICATOR, EMERGENCY CHECK ENGINE INDICATOR LIGHT ILLUMINATED. THE CAR APPEARED TO BE DRIVING NORMALLY SO I DROVE IT TO A NEARBY MEINEKE SHOP WHERE THEY RAN DIAGNOSTICS & REPORTED THEY WERE GETTING ERROR CODES P0571 & P02507. THEY FURTHER ADVISED THEY WERE NOT EQUIPPED TO FIX THE PROBLEM AND I HAD TO GO TO A MAZDA DEALERSHIP - THE CLOSEST WAS 20 MILES AWAY. WHILE ON MY WAY TO THE DEALERSHIP, (AGAIN TRAVELING APPROXIMATELY 65 MPH ON A HIGHWAY IN THE RIGHT-HAND LANE), EVERY LIGHT REMAINED ILLUMINATED. APPROXIMATELY 10 MINUTES INTO THE TRIP, MY PUSH-TO-START BUTTON STARTED FLASHING YELLOW, I LOST POWER TO THE CAR AND MY BRAKES WERE NOT RESPONSIVE. I COASTED TO THE SIDE OF THE ROAD WHERE I TURNED THE CAR OFF, NOT KNOWING IF IT WOULD TURN BACK ON. I ALLOWED IT TO SIT FOR ABOUT 5 MINUTES AND ATTEMPTED TO TURN IT "ON" VIA THE PUSH-TO-START. IT DID TURN ON AND ALLOWED ME TO CONTINUE DRIVING, (THIS TIME IN THE BREAK-DOWN LANE AT 25 MPH WITH MY HAZARD LIGHTS FLASHING). I MADE IT TO THE DEALERSHIP WHERE THEY NOTED THE CHECK-ENGINE LIGHT WAS ON. DIAGNOSTICS BY THE DEALERSHIP / MY INVOICE REVEAL THE "CAUSE" AS "61 P0302XRX BRAKE SWITCH, R & R 71 W" AND "1 LMIN07*5 MINI LP 7.5 FUSE" WITH A PART NUMBER OF BN7N-66-490. THE ISSUE WAS REPAIRED UNDER WARRANTY AS THE CAR IS LESS THAN 3 YEARS OLD / LESS THAN 25,000 MILES. I WAS ON VACATION 8 HOURS FROM MY HOME WITH THIS HAPPENED. I HAD 2 TEENAGERS IN THE CAR DURING THE FIRST FAILURE. THIS COULD HAVE BEEN REALLY, REALLY BAD HAD I BEEN TRAVELING IN THE LEFT LANE AS I BELIEVE I WOULD HAVE BEEN REAR ENDED WHEN THE CAR SUDDENLY SLOWED DOWN AND I LOST THE ABILITY TO BRAKE. THE OUT-OF-STATE DEALERSHIP WAS WONDERFUL; HOWEVER I BELIEVE THIS MAKE/MODEL NEEDS TO BE RECALLED FOR THIS ISSUE.

Mileage: 24,450

DRIVING IN CITY SETTING WHEN ALL OF A SUDDEN THE TRACTION LIGHT CAME ON FOR THE CAR AND AT THE SAME TIME, I FELT THAT THE POWER TRAIN WAS SLIPPING, AND THEN IT GAVE OUT COMPLETELY. PRESSED ON THE GAS PEDDLE AND GOT NO ACCELERATION. TIRE PRESSURE LIGHT ALSO CAME ON. STOPPED CAR TURNED OFF AND RESTARTED. TRIED TO DRIVE THE CAR, BUT AFTER ABOUT A MILE THE SAME ISSUE AROSE AND THIS TIME THE AT LIGHT AND CHECK ENGINE LIGHT CAME ON. HAD IT TOWED TO DEALER WHERE THEY WORKED ON IT FOR ABOUT A WEEK. AT 34000 MILE THE SAME THINK JUST HAPPENED AGAIN. DRIVING ALONG A COUNTRY ROAD AT ABOUT 35 MILES PER HOUR IT HAPPENED THE SECOND TIME. HAVING IT TOWED TO THE DEALER FOR A SECOND TIME. *TR

Mileage: 6,000

WHILE DRIVING, THE ENGINE APPEARS TO STALL AND THE CAR IS NOT DRIVABLE. THE CAR FEELS AS THOUGH IT HAS SHUT OFF, AND NO ACCELERATION IS POSSIBLE. I AM FORCED TO COAST TO THE SHOULDER, AT WHICH POINT I MUST TURN THE CAR OFF AND RESTART IN ORDER FOR THE CAR TO BE DRIVABLE. WHILE THIS IS HAPPENING, SEVERAL INDICATOR LIGHTS ARE ILLUMINATED, INCLUDING THE TIRE PRESSURE MONITOR, CHECK ENGINE, AT, AND TRACTION CONTROL INDICATORS. UPON RESTART, THE CHECK ENGINE REMAINS ILLUMINATED. THIS SAME INCIDENT HAS RECURRED 3X SINCE I PURCHASED THE CAR IN APRIL 2012, INCLUDING MAY 2013, MAY 2014 AND AUGUST 2014. EACH TIME IT HAS BEEN SERVICED BY THE DEALERSHIP. I HAVE JUST FILED A COMPLAINT WITH MAZDA. *TR

Mileage: 15,000

THE 1ST INCIDENT WAS ABOUT 3 MONTHS AFTER PURCHASING THE CAR IN 2012, DRIVING UP MY BLOCK THE CAR ALL OF A SUDDEN LOST POWER AND ALL THE DASH LIGHTS CAME ON. I COULD NOT GO FASTER THAN 5MPH AND DROVE BACK HOME. THE NEXT DAY CAR RAN FINE AND I BROUGHT IT FOR SERVICE WHERE THEY FOUND NOTHING WRONG AND NO ERRORS ON THE COMPUTER. I HAVE HAD THIS CAR FOR ALMOST TO YEARS AND IT IS VERY UNSAFE. THE ENGINE CONSTANTLY REV'S FOR NO REASON AND I HAVE TO APPLY THE BRAKES TO SLOW DOWN. THEN FREQUENTLY WHEN YOU WANT TO ACCELERATE ESPECIALLY ENTERING A HIGHWAY, THE CAR JUST DOES NOT SPEED UP OR DRIVING ON THE HIGHWAY AND THE CAR SUDDENLY SLOWS DOWN BY ITSELF. THE CAR FREQUENTLY FEELS LIKE YOU CANNOT STOP WHEN APPLYING BRAKES THAT IF I HAD TO STOP QUICKLY I WOULD CRASH! MANY TIMES SITTING AT A LIGHT WITH FOOT ON BRAKE, I HEAR A THUMP AND THE CAR SURGES FORWARD, LUCKILY IT HAS NOT CAUSED ME TO HIT ANOTHER CAR OR PERSON. THE TIRE PRESSURE LIGHT CAME ON AND WOULD NOT GO OFF ABOUT A YEAR AGO, I BROUGHT IT IN FOR SERVICE WHERE THEY RESET IT, WITHIN A MONTH IT WAS BACK ON AGAIN AND NEVER SHUTS OFF UNLESS RESET. I AM ACTUALLY GOING TO LOOK FOR A NEW NON MAZDA CAR THIS WEEKEND AND TRADING THIS CAR IN BECAUSE IT IS JUST TOO UNSAFE TO DRIVE. THIS REALLY IS A SHAME!! *TR

Mileage: 3,000

CAR FAILS TO START X 2 BUT THEN STARTS. BRIEFLY, ACCELERATE CAR AS I MERGE ON THE FWY. CAR BEGINS DECELERATING, LURCHING SO I STRUGGLE TO STEER TO THE SIDE OF THE FWY. MANY WARNING LIGHTS FLASHING, NO BRAKES, NO STEERING ABILITY. TURN OF CAR. TRY BUT UNABLE TO TURN ON CAR. CALL TOWED. MECHANICS SAY CAR STARTS RIGHT UP AND NOTHING WRONG. FUNKY OTHER LITTLE THINGS LIKE, I OPEN REAR HATCH TO PUT ITEM IN CAR (KEYS ARE IN HOUSE). ATTEMPT TO CLOSE HATCH BUT IT WON'T LATCH. OBTAIN REMOTE AND TRY TO USE IT TO ENGAGE LATCH. NO LUCK. LAST MONTH, CAN'T START CAR. CALL AAA, TECHNICIAN STARTS CAR BUT SAYS TO REPLACE BATTERIES IN REMOTE. TAKE TO DEALER. BATTERIES FINE AND NO FINDINGS. 4/17/14 START CAR AND PROCEED TO BACK UP. ALL WARNING LIGHTS ARE ON. UNABLE TO STEER OR DEPRESS BRAKES. TURN OFF CAR. ONE HOUR LATER, CAR STARTS AND ALL IS COPACETIC. *TR

Mileage: 4,000

WHILE DRIVING ON THE HIGHWAY, THE VEHICLE VERY SUDDENLY DECELERATED (FROM ABOUT 55 TO 40), ALMOST AS IF IT SLIPPED BACK A COUPLE OF GEARS- IT WAS A JARRING AND IMMEDIATE LOSS OF POWER, AND I COULD HEAR THE ENGINE STRAIN AS IF IT WAS FORCED INTO A LOWER GEAR. THE TRACTION CONTROL SYSTEM AND TIRE PRESSURE MONITORING DASHBOARD LIGHTS CAME ON, AND THE CHECK ENGINE LIGHT BEGAN FLASHING. I LOST ABILITY TO ACCELERATE ABOVE MAYBE 1K OR 1.5K RPMS. WHEN I SLOWED THE CAR DOWN AND DROVE TO A PLACE I COULD SAFELY PULL OVER, THE CAR WAS SPUTTERING AND TREMBLING AGGRESSIVELY WITH EACH PUSH OF THE GAS PEDAL. WHEN I FINALLY DID STOP, I POWERED OFF THE VEHICLE AND CHECKED THE TIRES - ALL OF WHICH WERE FINE. I TURNED THE CAR BACK ON AND IT BEHAVED NORMALLY, ALL THE ERROR LIGHTS WERE CLEARED. I EVEN DROVE IT QUITE SOME DISTANCE TO THE DEALER FOR MAINTENANCE. THE SERVICE CENTER SAID THEY HAVE NEVER HEARD OF THIS TYPE OF INCIDENT. A QUICK WEB SEARCH, HOWEVER, INDICATES THAT OTHERS HAVE EXPERIENCED THIS VERY SAME ISSUE. THIS IS A NEW (6 MONTHS) 2013 MAZDA CX-5 WITH AROUND 6000 MILES. *TR

Mileage: 6,000

TL* THE CONTACT OWNS A 2013 MAZDA CX-5. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE SUDDENLY STALLED AND SMOKE BEGAN TO FILL THE INTERIOR CABIN OF THE VEHICLE. THE CONTACT NOTICED FLAMES COMING FROM THE ELECTRICAL FUSE PANEL THAT WAS UNDER THE DASHBOARD. THE FIRE MELTED THE DASHBOARD AS THE INTERIOR BECAME ENGULFED IN FLAMES. THE FIRE DEPARTMENT REPORTED TO THE SCENE TO EXTINGUISH THE FIRE AND A REPORT WAS FILED. THE DEALER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT A REGIONAL MANAGER WOULD BE SENT TO INSPECT THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

Mileage: 10,000

THIS EVENING I WAS RUNNING 2 ERRANDS LESS THAN 3 MILES FROM HOUSE. AS I DROVE FROM THE FIRST ERRAND AND ARRIVED AT THE SECOND, THE MALFUNCTION INDICATORS ILLUMINATED: HTTP://1.BP.BLOGSPOT.COM/-0A4BJZANA9E/UMF10EMOZJI/AAAAAAAAAHK/AKLXHAHWFSW/S1600/2012-12-11_CX-5.JPG I PARKED AT MY SECOND ERRAND, TURNED THE CAR OFF, AND DECIDED TO LET IT SIT. WHEN I CAME BACK AND STARTED IT, ONLY THE CHECK ENGINE LIGHT WAS ON. WITH THE VEHICLE FULL OF PURCHASES, TEMPERATURE NEAR 30 DEGREES, I OPTED TO TRY AND MAKE IT THE 2.3 MILES HOME. I GOT 2 TRAFFIC LIGHTS WHEN THE INSTRUMENT CLUSTER LIT UP AGAIN. THE CX-5 SEEMED TO DRIVE OK, SO I CONTINUED HOME. AS I MADE THE SECOND TO LAST TURN -- ABOUT 1 MILE OUT -- THE AUTOMATIC TRANSMISSION INDICATOR BLINKED OUT (NO LONGER SAID 'D'), THEN THE SPEEDOMETER/TACHOMETER/ODOMETER STOPPED REPORTING (ALL READ 0). I MADE IT TO MY DRIVEWAY, BUT WAS UNABLE TO TURN IT OF UNTIL I HELD THE START/STOP BUTTON ABOUT 20 SECONDS UNTIL IT TURNED OFF (THIS WAS THE SOLUTION WHEN I HAD PROBLEMS WITH THE SMART KEY IN MY PREVIOUS MAZDA). MAZDA INSTALLED A DATA RECORDED IN MY VEHICLE SEVERAL WEEKS AGO, AS THEY CONTINUE TO INVESTIGATE PROBLEMS WITH THE SKYACTIVE AUTOMATIC TRANSMISSION I REPORTED DAYS AFTER TAKING DELIVERY IN MAY: HTTP://4.BP.BLOGSPOT.COM/-OOHCDCYEKLY/UMGIMOOUN5I/AAAAAAAAAKO/O_AXHYSUZ74/S1600/IMG_1293.JPG THAT DEVICE SHOULD HOPEFULLY PROVIDE ADDITIONAL DIAGNOSTIC INFORMATION TO THEM. IT WAS TOWED TO MY NEAREST DEALERSHIP, WHOSE SERVICE BAYS IT IS NO STRANGER TO. *TR

Mileage: 6,996