2016 MAZDA CX-5 Exterior Lighting Problems

Mazda issued a safety recall (Mazda safety recall 4320A, NHTSA campaign number 20V-063) to address daytime running light flickering/failure. At the time, only the passenger side daytime running light was replaced under the recall by Mazda, with a gasket/gas absorption sheet being installed on the driver's side. The driver's side daytime running light is now flickering/dim. Mazda did not repair the safety defect properly on the driver's side for the daytime running lights under Mazda safety recall 4320A, NHTSA campaign number 20V-063, because Mazda only installed the gasket/gas absorption sheets that have since failed, causing the daytime running lights to flicker, increasing the risk of crash. Mazda has refused to cover the cost for replacement of the daytime running lights per safety recall notice 4320A / NHTSA 20V-063, even though replacement of these lights is covered by the recall. Both a Mazda dealer and Mazda corporate customer service have been contacted regarding this issue and both have refused to provide the remedy as outlined in the safety recall. Mazda has provided an estimate of $1,466 to replace the daytime running lights. Attached Documents: -Correspondence with Mazda where Mazda's refuses to cover work -Estimate from Mazda to perform work -Original invoice from recall work performed (gasket kit on driver side only, not full light replacement)

Only one headlight was addressed by dealer in repair for 4320A | NHTSA #20V-063 and they're refusing to cover the other side. The other DRL led light is now out from seemingly the same cause. They stated they did not fully follow the procedure in the documents I found regarding this recall when they repaired the first one because they "pre authorized" the swap of one side on "good faith" so there is not a record I can cite around the serial or lot numbers of the new or old lights on my own.

The controls on the Windshield Wiper/Headlight Control Stalk are not visible when driving at night. The setting markings on the Control Stalk are completely dark at night. This creates a safety hazard when driving at night in the rain and turning on your windshield wipers or changing your headlight settings is needed.

The contact owns a 2016 Mazda CX-5. The contact stated that the daytime running lights were significantly dimmed while driving. The vehicle was taken to the dealer, where it was determined that the failure was related to NHTSA Campaign Number: 20V063000 (Exterior Lighting); however, the VIN was not included. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.

Mileage: 60,000

The contact owns a 2016 Mazda CX-5. The contact stated that when the headlights were turned on, the passenger’s side headlight failed to operate. The vehicle was taken to the dealer where it was diagnosed with front passenger's headlight failure. The contact was informed that the passenger's side front headlight needed to be replaced. The vehicle was not repaired. The contact received notification NHTSA Campaign Number: 20V063000 (Exterior Lighting) in 2020; however, only the front driver's side headlight was replaced at that time. The manufacturer was made aware of the failure but provided no assistance. The vehicle was not repaired. The contact was informed that NHTSA Campaign Number: 20V063000 (Exterior Lighting) had expired. The failure mileage was approximately 100,000.

Mileage: 100,000

The contact owns a 2016 Mazda CX-5. The contact stated while parking the vehicle, the contact noticed through a store’s glass window that the daytime running lights were not functioning. The contact checked the lights and noticed that the lights would not display or activate properly. There was no warning light illuminated. The dealer was contacted but the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not associated with an unknown recall due to the date the vehicle was manufactured. The failure mileage was 47,000.

Mileage: 47,000

Headlights are exceptionally dim, especially low beams. Recall for other models within same year not considered valid for this particular car. Ongoing but has gotten worse.

Part 573 Safety Recall Report 20V-063 Manufacturer Name : Mazda North American Operations Submission Date : FEB 06, 2020 NHTSA Recall No. : 20V-063 Manufacturer Recall No. : 4320A [XXX] My vehicle was impacted by this yet I never received notice from Mazda and when asking the dealership and Mazda USA to honor the repair I was told it was not covered. Mazda has also issues two TSBs regarding the issue, I inquired while the vehicle was under warranty but they said the issue was not covered. TSB [XXX] and TSB [XXX]. Only now did I find out about the TSBs and the NHTSA recall and the vehicle is out of warranty. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2016 Mazda CX-5. The contact stated while driving 25 MPH, the driver’s side headlight became inoperable. No warning light was illuminated. The vehicle had not been diagnosed or repaired. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was approximately 62,000.

Mileage: 62,000

What component or system failed or malfunctioned, and is it available for inspection upon request? The daytime running light (DRL) failed and stopped working. It is available for inspection upon request. How was your safety or the safety of others put at risk? Other cars won't be able to see my car during the daytime. Has the problem been reproduced or confirmed by a dealer or independent service center? There is a Mazda reference number for the recall is 4320A. There is also a NHTSA campaign number 20V063. NHTSA 20V063: [XXX] Mazda 4320A: [XXX] Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No, we can see the daytime running lights not working Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, there were no warnings, messages, or other symptoms prior to the failure. It happened a few weeks ago. I have called Mazda and they tell me it is not part of recall. My VIN number is in the range of the VIN numbers affected. Mazda refused to fix this recall issue because my VIN number is not associated with this recall. This is a safety issue and I want my VIN number to be added to this recall VIN list. Thank you, INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

We brought our vehicle into Mazda Dealer in 2021 for campaign 20V-063(2016 CX-5 – Daytime Running Lights May Fail - Safety Recall 4320A). Our vehicle had one of the lights completely inoperable and the other flickered intermittently. Upon inspection by the dealer, they only repaired the inoperable light-unit and was unable to replicate the issue with the other light. However, the previously intermittent light is now completely inoperable and the dealer will no longer honor the repair since the campaign is closed. Please advise next steps to facilitate a repair. Thank you for your time and consideration regarding this matter.

My vehicle does have an outstanding recall on the headlight. The dealership that was servicing my vehicle closed and said they had completed the recall but had not gotten to it before they closed up. Mazda says it's my problem they did the recall. My light does not work.

Low beam/ high beam still work normal, but the daytime running light is stop working.

By late October 2021, my right light started to flick, then my lower (normal night light) light stopped working.

In 2020 I was sent a recall notice for my headlights. I took my car into Foothills Lincoln Mazda in Spokane, WA for the repair. They stated that my headlights were the wrong production dates so they did nothing for the recall yet marked the repair as "completed" according to Mazda. Now both my headlights are having issues with the daylight running lights with one light flickering and the other not working at all. I have checked the documentation that I could find for the recall and found that in the repair procedures for Mazda Recall Campaign 4320A NHTSA Recall #: 20V-063 , it states the VIN number range and production dates effected and my vehicle was in the range for both. I contacted the dealer about this and they told me to contact Mazda customer service. I contacted Mazda customer service and they stated that the repair was marked completed in their system. I sent them documentation showing that the dealer didn't do any repairs. They said that the production dates didn't fit. I showed them my VIN and production dates along with the repair procedure showing that my VIN and dates fit the recall. They then stated that the lights themselves didn't fit. I sent them more pictures illustrating that it did. This process has gone on for two months now and they are saying that it doesn't fit the recall but can provide no documentation to me as to what the effected VIN numbers are or the production dates are that my vehicle doesn't meet. Can someone please assist me with this issue as I have a one year old daughter and I am concerned with the safety of my vehicle?

I received a notice from NHTSA (Campaign No. 20V-063) in May 2020 regarding a recall on daytime running lights due a problem with flickering or not lighting at all. A local dealership changed the lights in September 2020 at no charge to me. Now in September 2021 I see that the passenger side DRL is flickering constantly.

LED daytime running lights (DRLs) failing while driving. Recall don for similar vehicles (4320A recall). This could impact the ability for pedestrians or nearby vehicles to see the SUV, particularly in low-light conditions when the low- or high-beam headlights aren't in use.

LED daytime running lights. 1 is sporadic/ flickering, and the other one is now out/ inoperable, soon the flickering one will go also. Making the vehicle harder to see by other drivers. Mazda has a recall # 4320A but my vin# is excluded? I have the same parts/ model #s as the recall! An extension of the recall, out to include my vin# would be appropriate.

The contact owns a 2016 Mazda CX-5. The contact received notification of NHTSA campaign number: 20V063000 (Exterior Lighting) however, the part to do the recall repair was unavailable. The contact called the local dealer several times and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

2016 Mazda CX-5 Daytime Running Light may fail THE CONSUMER STATED THE LIGHTS FAILED. THEY WERE REPLACED BUT, THE FAILURE RECURRED. THE CONSUMER REFERENCED SAFETY RECALL 4320A NHTSA 20V-063.

2016 MAZDA CX-5. CONSUMER WRITES IN REGARDS TO DAYTIME RUNNING LIGHTS FAILURE SAFETY RECALL. THE CONSUMER STATED THE VEHICLE WAS REPAIRED UNDER THE RECALL BUT, THE FAILURE RECURRED. THE CONSUMER REFERENCED RECALL 4320A NHTSA CAMPAIGN NUMBER 20V-063. THE SPEEDOMETER NEEDS TO BE REPAIRED.

DAYTIME RUNNING LIGHTS STOPPED WORKING

THE FOLLOWING WARNING AND WARNING LIGHTS BEGAN AROUND 34,980 MILES ON MY 2016.5 MAZDA CX-5 GRAND TOURING 2.5L SKYACTIV-G WHILE DRIVING DOWN THE INTERSTATE: MASTER WARNING LIGHT, CHECK ENGINE LIGHT, POWER STEERING, KEYLESS SYSTEM MALFUNCTION, SMART CITY BRAKE SUPPORT MALFUNCTION, FORWARD SCBS DISABLED, CHECK ENGINE LIGHT, TCS/DSC INDICATOR LIGHT, TCS OFF INDICATOR LIGHT, BLIND SPOT MONITORING (BSM) OFF INDICATION, BRAKE SYSTEM WARNING LIGHT, ABS WARNING LIGHT, ELECTRIC BRAKE WARNING LIGHT, AIR BAG/FRONT SEAT BELT PRETENSIONER SYSTEM WARNING LIGHT, TIRE PRESSURE MONITORING SYSTEM WARNING LIGHT, LED HEADLIGHT WARNING LIGHT, AND THE SPEEDOMETER DOES NOT WORK. THE VEHICLE TAKES SEVERAL ATTEMPTS TO TURN OFF. USING THE LEFT BLINKER WILL CAUSE THE VEHICLES POWER TO RESTART AND YES, WHILE DRIVING! THIS STARTED NOVEMBER 14, 2020 AND WHEN I NOTIFIED MAZDA, THEY DID NOT SEEM CONCERNED AND A COUPLE DAYS LATER THE LIGHT WERE NO LONGER THERE. THIS OCCURRED AGAIN DECEMBER 15, 2020 AND MARCH 5, 2021 WHEN I DECIDED MAZDA NEEDS TO RUN A DIAGNOSIS BECAUSE CLEARLY SOMETHING IS NOT RIGHT. MY DEALERSHIP INSISTED IT WAS MY BATTERY (BASICALLY THE ONLY WARNING LIGHT NOT ON) AND MY REAR BRAKE PADS. THEN WHEN THIS DID NOT CORRECT THE ISSUE, THEY SAID CORROSION NEEDED TO BE CLEANED WHICH WAS NOT SHOWN IN THE VEHICLE INSPECTION VIDEO. ALSO, MY CAR WAS JUST SERVICED AT MY MAZDA DEALERSHIP JULY 2020 WITH 33,706 MILES. SEPTEMBER 2020 MY VEHICLE WAS PARKED AND I RETURNED TO A LARGE CRACK ON THE DRIVER SIDE. AROUND 25,000 THE TIRED NEEDED TO BE REPLACED, NOW AT 36,666 MILES TIRE THREAD DEPTH IS IN THE YELLOW' MY VEHICLE ALIGNMENT HAS ZERO ISSUES AND MY MAZDA DEALERSHIP IS THE ONLY ONE WHO ROTATES THE TIRES (OR SUPPOSE TO).

Mileage: 34,980

TL* THE CONTACT OWNS A 2016 MAZDA CX-5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V063000 (EXTERIOR LIGHTING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED WALSER MAZDA BURNSVILLE SERVICE (14720 BUCK HILL RD, BURNSVILLE, MN 55306; (952) 892-9850) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

MAZDA IS NOT FIXING A KNOWN ISSUE FROM A RECALL ISSUED A YEAR AGO FOR DAYTIME RUNNING LIGHTS. FEB 06,2020 MANUFACTURER RECALL NUMBER4320A NHTSA RECALL NUMBER20V-063 ONE OF MY DRLS HAS BEEN BURNED OUT FOR OVER A YEAR. MAZDA SAYS THEY DON'T HAVE PARTS AVAILABLE TO PERFORM THE RECALL. IT HAS BEEN OVER A YEAR. FURTHERMORE, THE DEALER WILL NOT PROMISE TO PRIORITIZE FIXING ISSUES ON CARS WHERE THE LIGHTS ALREADY BROKEN, WHEN THE PARTS BECOME AVAILABLE, WHICH MEANS OWNERS WITH WORKING LIGHTS MAY GET THEIR RECALL REPAIR BEFORE I DO, WHICH IS CERTAINLY A SAFETY ISSUE. WHAT CAN I DO??

I HAD A RECALL FOR MY DAYTIME RUNNING HEADLIGHT OVER A YEAR AGO, AND I TOOK IN TO THE DEALERSHIP TO HAVE IT FIXED. NOW, OVER A YEAR LATER THEY STILL DON'T HAVE THE PARTS IN. IT'S BEEN VERY FRUSTRATING, ESPECIALLY THROUGH THE WINTER MONTHS.

TL* THE CONTACT OWNS A 2016 MAZDA CX5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V063000 (EXTERIOR LIGHTING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED SANTA MARIA MAZDA (1001 E BATTLES RD, SANTA MARIA, CA 93454, (805) 925-0077) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE FROM THE MANUFACTURER HOWEVER, SHE WAS PROVIDED THE OPTION TO PURCHASE ON HER OWN TO HAVE THE PART REPLACED. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

NEARLY A YEAR AFTER THE INITIAL RECALL NOTICE, MAZDA HAS NOT BEEN ABLE TO SUPPLY THE PARTS TO FIX RECALL #20V-063. THEY SEND POSTCARDS AND EMAILS MONTHLY, INDICATING THAT I HAVE NOT YET BROUGHT THE VEHICLE IN FOR SERVICE. THIS IS UNTRUE, I HAVE TRIED MULTIPLE TIMES TO HAVE THE DEFECT CORRECTED ONLY TO BE TOLD PARTS ARE NOT AVAILABLE. ARE THEY COMPLYING WITH THEIR OBLIGATIONS UNDER THIS RECALL? I CAN'T HELP BUT THINK THEY ARE NOT BEING TRUTHFUL ABOUT THEIR FAILURE TO PROVIDE THE REQUIRED PARTS.

TL* THE CONTACT OWNS A 2016 MAZDA CX-5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V063000 (EXTERIOR LIGHTING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED WAYNE MAZDA (1244 NJ-23, WAYNE, NJ 07470; (888) 449-1108) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2016 MAZDA CX-5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V068000 (EXTERIOR LIGHTING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. FITZGERALD MAZDA FREDERICK (114 BAUGHMANS LN, FREDERICK, MD 21702, (301) 696-9200) WAS CONTACTED AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. RECENTLY, THE PASSENGER'S SIDE HEADLIGHT FAILED TO OPERATE AS NEEDED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 24,250. PARTS DISTRIBUTION DISCONNECT.

Mileage: 24,250

TL* THE CONTACT OWNS A 2016 MAZDA CX-5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V063000 (EXTERIOR LIGHTING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT WHILE HIS DAUGHTER WAS TURNING INTO THE DRIVEWAY, HE NOTICED THAT THE HEADLIGHTS WERE NOT ILLUMINATED. THE VEHICLE WAS TAKEN TO RAMSEY AUTO CENTER (9625 HICKMAN RD, URBANDALE, IA 50322) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE DAYTIME RUNNING LIGHT FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. PARTS DISTRIBUTION DISCONNECT.

Mileage: 100,000

I HAVE TRIED SINCE FEB 2020 TO GET MY #20V-063 HEADLIGHT REPLACEMENT PER THE RECALL ISSUED AND THE FITGERALD MAZDA IN ANNAPOLIS MD TOLD ME SINCE THEN THAT THEY COULDN'T GET THE PARTS FROM MAZDA. I TRIED TO BOOK AN APPOINTMENT AGAIN TO HAVE THIS FIXED ON 11/11/20 - AN APPOINTMENT THEY ACCEPTED ONLY TO BE TOLD ONCE I GOT THERE AFTER THE INSPECTION THAT THEY DO NOT HAVE THE PARTS AND CANNOT GET THE PARTS FROM MAZDA. I WAS ONE OF THE INITIAL CUSTOMERS TO REPORT THIS ISSUE AND RECEIVED A NEW HEADLIGHT ASSEMBLY FOR THE DRIVER'S SIDE REPLACEMENT AND NOT SIX MONTHS LATER, THE OTHER SIDE WENT OUT. I UNDERSTAND COVID LIMITATIONS BUT MAZDA NEEDS TO PROVIDE THE PARTS TO COMPLY WITH THIS RECALL CORRECT?

TL* THE CONTACT OWNS A 2016 MAZDA CX-5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V063000 (EXTERIOR LIGHTING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT EXPERIENCED A FAILURE WITH THE DAYTIME RUNNING LIGHT WHICH FAILED TO OPERATE CORRECTLY. NAPLETON MAZDA LOCATED 6060 S. LA GRANGE ROAD, COUNTRYSIDE, IL 60525 (708) 354-2700 WAS CONTACTED AND INFORMED THAT PARTS TO DO THE RECALL REPAIR WERE NOT YET AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 98,000. PARTS DISTRIBUTION DISCONNECT.

Mileage: 98,000

TL* THE CONTACT OWNS A 2016 MAZDA CX-5. THE CONTACT STATED WHILE DRIVING 60 MPH, THREE OF THE DRIVER'S SIDE DAYTIME RUNNING LIGHT BECAME INOPERABLE. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE CONTACT CALLED SHEEHY HAGERSTOWN (10310 AUTO PL, HAGERSTOWN, MD 21740, (301) 739-7700) AND WAS INFORMED THAT THE FAILURE WAS NOT COVERED UNDER NHTSA CAMPAIGN NUMBER: 20V063000 (EXTERIOR LIGHTING). THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 70,000.

Mileage: 70,000

VEHICLE AIRBAG ECU INOPERABLE AND FLASHES FAULT CODE, BUT SOURCE OF ISSUE CAN NOT BE FOUND. MECHANIC SPECULATES IT IS EITHER OCCUPANT SEAT SENSOR ISSUE OR COMPUTER SOFTWARE ISSUE.

Mileage: 60,000

ACTIVE RECALL FOR DAY TIME RUNNING LIGHTS IS NOT ABLE TO BE FIXED DUE TO MAZDA CLAIMING THEY DO NOT HAVE ENOUGH PARTS TO RECTIFY THE ISSUE. *JS THE CONSUMER STATED THE AIR BAG WAS FAILING. THE MANUFACTURER WAS NOTIFIED, BUT DID NOT OFFER ANY ASSISTANCE. THE CONSUMER HAS THE VEHICLE IN GERMANY, BUT WAS INFORMED IT COULD ONLY BE REPAIRED IN THE UNITED STATES. *JS

Mileage: 60,000

RECALL NOTICE RECEIVED MARCH 2020. MAY 5 SERVICE CALL PARTS NOT AVAILABLE, EMAILED 3 MORE TIMES AND STILL NO PARTS AVAILABLE OR CONTACT OF ANY SORT WITHOUT MY INITIATING. CALLED IN SEPTEMBER AND WAS TOLD I WOULD GET A LETTER WITHIN NEXT MONTH AND THAT PARTS WERE STILL NOT AVAILABLE. STILL NO CONTACT FROM MAZDA AS OF OCTOBER 15. SOMEHOW THEY KEEP MANUFACTURING CARS BUT CAN'T GET AROUND TO MANUFACTURING RECALL PARTS.

I RECEIVED A SAFETY RECALL NOTICE IN MARCH 2020 REGARDING LED DAYTIME RUNNING LIGHTS. I CONTACTED THE MAZDA DEALERSHIP WHERE I PURCHASED MY VEHICLE AND TOOK MY VEHICLE IN TO BE SERVICED JULY 13, 2020. AT THIS TIME, I WAS TOLD BY MAZDA THAT THE PART NECESSARY FOR THE REPAIR WAS ON BACKORDER, AND WOULD BE RECEIVED IN APPROXIMATELY THREE WEEKS. I CALLED TO FOLLOW UP ON THIS IN LATE AUGUST. I WAS TOLD BY THE MAZDA SERVICE DEPARTMENT THAT THE PART WAS ON BACKORDER WITH NO ETA ON ITS AVAILABILITY. I HAVE NOT EXPERIENCED ANY PROBLEM WHILE DRIVING, BUT I AM FILING THIS COMPLAINT BECAUSE MY RECALL NOTICE STATED THAT I SHOULD REPORT IF "MAZDA DOES NOT REPAIR THE DEFECT WITHIN A REASONABLE AMOUNT OF TIME." I LIVE IN THE STATE OF HAWAII AND VEHICLES ARE REQUIRED TO HAVE AN ANNUAL SAFETY INSPECTION COMPLETED. DUE TO THE RECALL AND DEFECT OF MY HEADLIGHTS, MY VEHICLE IS UNABLE TO PASS THE SAFETY INSPECTION. MY SAFETY INSPECTION WAS DUE TO BE COMPLETED IN JUNE 2020. MY VEHICLE IS NOW OUT OF COMPLIANCE WITH THE STATE. I WILL BE UNABLE TO PASS THE SAFETY INSPECTION UNTIL MAZDA REPLACES AND REPAIRS THE RECALLED ITEM.

MAZDA ISSUED A RECALL IN MARCH 2020 FOR THE DAYTIME RUNNING LIGHTS ON THIS CAR, THE PARTS REQUIRED TO REMEDY THIS SITUATION ARE BACKORDERED, AND HAVE BEEN BACKORDERED SINCE MARCH. AS OF TODAY, MAZDA IS STATING THAT THE PARTS WILL NOT BE AVAILABLE FOR 4-5 MONTHS! DAYTIME RUNNING LIGHTS ARE REQUIRED TO PASS THE ANNUAL VIRGINIASTATE AUTO INSPECTION. MY INSPECTION IS DUE THIS MONTH, AND MAZDA HAS EFFECTIVELY RENDERED MY VEHICLE ILLEGAL TO OPERATE IN THE STATE OF VIRGINIA! *TR

Mileage: 102,000

TL* THE CONTACT OWNS A 2016 MAZDA CX-5. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THE DAYTIME RUNNING LIGHTS WERE INOPERABLE. THE LOCAL DEALER WAS NOT CONTACTED OR NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 12,000.

Mileage: 12,000

THE DRL ON THE PASSENGER SIDE FLICKED THEN FAILED AROUND 12K MILE IN APRIL 2018. NOT LONG AFTER THAT, THE DRL ON THE DRIVER SIDE FLICKED THEN FAILED AROUND 16K MILE SOMETIME IN 2019. THE VEHICLE MILEAGE RIGHT NOW IS ONLY ABOUT 20K MILES !! ( WE ARE RETIREES AND HAVE 2 VEHICLES)

Mileage: 12,000

THE DAYTIME RUNNING LIGHTS HAVE STOPPED WORKING ON BOTH HEAD LIGHTS. THE COST FOR FIXING THE HEAD LIGHTS IS $1300.00 A PIECE. THE DEALER WON'T WARRANTY THIS REPAIR AND SAID IT WASN'T A SAFETY ISSUE. THE HEAD LIGHTS ARE THE ONES THAT SELF LEVEL AND TURN WHEN THE CAR TURNS.

Mileage: 37,654

THE "AUTO" FOR HEADLIGHTS / DAYTIME RUNNING LIGHTS WERE TURNED OFF WHILE DRIVING IN RAINING DAYS OR IN DIMMED LIGHTING CONDITION IN THE EVENING, ON LOCAL ROAD AND HIGHWAY.

Mileage: 20,000

DRIVER SIDE HEADLIGHT DAY TIME LED LIGHT FLICKERS AND IT HAS HALF OF THE INTENSITY COMPARED WITH THE OTHER HEADLIGHT IF DRIVEN OR STATIONARY. THIS CONDITION STARTED TO BECOME NOTICEABLE TWO MONTHS AGO AND IT IS GETTING WORSE AND CLOSE TO THE POINT THAT THE DTL LED IS NOT VISIBLE ANYMORE AND THE ENTIRE HEADLIGHT UNIT MUST BE REPLACED. MAZDA KNOWS ABOUT THE CONDITION AND CLAIMS THAT THIS IS NOT A SAFETY ISSUE AND REFUSES TO REPLACE IT.

MY 2016 CX-5 GT IS NOW OUT OF WARRANTY BASED ON MODEL YEAR, ALTHOUGH IT ONLY HAS 21000 MILES ON IT. I HAVE THE SAME PROBLEM AS ALMOST EVERY OTHER OWNER OF THIS MAKE AND MODEL, WHICH IS THAT THE LED DAYTIME RUNNING LIGHTS ON ONE SIDE (SO FAR) HAVE STOPPED WORKING. LED'S DO NOT BURN OUT IN JUST A FEW YEARS, SO THE PROBLEM IS IN THE WIRING INSIDE THE HEADLIGHT ASSEMBLY. IT IS AN OBVIOUS MANUFACTURING DEFECT THAT MAZDA WILL NOT ACKNOWLEDGE. REPAIR COST CAN BE $1200 TO $1500 PER HEADLIGHT TO THE OWNER.

Mileage: 19,750

ONE DAYTIME RUNNING LIGHT IS NOW FLICKERING. IT IS NOT SERVICEABLE AND THE ENTIRE HEADLIGHT CAPSULE MUST BE REPLACED AT ABOUT $1300 PER SIDE. I AM SURE THE OTHER ONE WILL FAIL SOON ALSO! CAR HAS 61000 MILES AND IS 4 YEARS OLD. AS DRL`S ARE OEM, IT MUST BE FIXED TO PASS NYS INSPECTION. OF COURSE IT IS ALSO A PROVEN SAFETY FEATURE!

Mileage: 61,000

LED RUNNING LIGHTS FLICKERING ONLY 29000 MILES, PAST THE 36 MONTH WARRANTY. REQUIRES REPLACEMENT OF THE ENTIRE HEADLIGHT ASSEMBLY AT A COST OF$1000+.MANY COMPLAINTS ONLINE ABOUT THIS PROBLEM.MAZDA SHOULD EXTEND WARRANTY TO 100,000. NOT SAFE AND TO COSTLY TO REPAIR

Mileage: 29,000

LED DAYTIME RUNNING LIGHTS DO NOT WORK CAUSING MY VEHICLE NOT TO BE AS VISIBLE AS IT SHOULD BE ON THE ROAD DURING DAYLIGHT HOURS . ALL THE OTHER LIGHTS ARE ALSO LED . I AM WORRIED ABOUT FUTURE PERFORMANCE . JUST PURCHASED VEHICLE 2/3/2020 , DO NOT KNOW WHEN LIGHTS FIRST MALFUNCTIONED .

Mileage: 54,000

PASSENGER SIDE DAY TIME RUNNING LED LIGHT STOPPED WORKING JUST AFTER 3 YR WARRANTY EXPIRED. COST TO REPLACE OVER $1000. THERE IS A LOT OF REPORTS OF SIMILAR ISSUES WITH THE 2016 MODEL.

Mileage: 39,512

THE DAYTIME RUNNING LIGHTS ON THE PASSENGER SIDE FAILED. THE PROCESS TO REPAIR THE LIGHTS IS EXORBITANTLY EXPENSIVE AND I BELIEVE WILL DISSUADE CONSUMERS FROM GETTING THEM REPAIRED DUE TO THE HIGH COST. DISSUADING CUSTOMERS FROM GETTING THIS REPAIRED IS A SERIOUS SAFETY ISSUE. TO REPAIR THE LIGHT BULBS COSTS MORE THAN $1000. THE REPAIR REQUIRES THE ENTIRE HEADLIGHT TO BE REPLACED, AND ALSO REQUIRES REMOVING AND REINSTALLING THE FRONT BUMPER ASSEMBLY. THIS IS JUST TO REPLACE A LIGHT! THIS IS A VERY POOR DESIGN AND WILL IMPACT OWNER SAFETY IN MY OPINION.

Mileage: 57,000

AT 76,000 THE DRIVER'S DAYTIME RUNNING LIGHT FAILED TO ILLUMINATE WHEN THE CAR IS RUNNING. THIS IS A SAFETY HAZARD. BEFORE IT WENT COMPLETELY OUT I NOTICED IT FLICKERED.

Mileage: 76,000

MANY COMPLAINTS ON GOOGLE OF FLICKERING DAYTIME RUNNING LIGHTS ON HEADLIGHTS THAT ARE A HAZARD AND DISTRACTION TO ONCOMING DRIVERS, MAY CAUSE SEIZURES FOR SOME. MANY PEOPLE WITH THE SAME CAR HAVE ONLY HAD THIS CAR 3 YEARS AND MAZDA WILL NOT RESPOND TO THIS OR ACKNOWLEDGE THE NEED FOR THIS RECALL, TO HAVE THIS FIXED IS A MINIMUM OF $1200. LIGHTING IS NECESSARY AND IF IT IS FAULTY, IT BECOMES DANGEROU.S THIS NEEDS TO BE CORRECTED AND MAZDA NEEDS TO TAKE RESPINSIBILITY. TOO MANY VEHICLE OWNERS ARE HAVING THIS PROBLEM.

Mileage: 71,300

AT 30,000 MILES, BUT OUT OF WARRANTY THE DRIVER'S DAY TIME RUNNING LIGHT STARTED FLICKERING AND AT TIMES WAS COMPLETELY OUT. I WAS TOLD BY THE DEALER THAT THE ENTIRE LIGHT MODULE NEEDED TO BE REPLACED AND THE PART WAS$1000.00. DAYTIME RUNNING LIGHT FLICKERING OCCURS WHILE DRIVING & WHEN CAR IS PARKED WITH MOTOR RUNNING.

Mileage: 30,000

NOTICED PASSENGER SIDE LED HEADLIGHT FLICKERING WHILE STOPPED BEHIND ANOTHER CAR AT TRAFFIC LIGHT. INSPECTED THE LIGHT ONCE I GET HOME AND FOUND THE DAY TIME RUNNING PORTION OF THE HEAD LIGHT ASSEMBLY IS THE PROBLEM. IT NOW FLICKERS AT ALL TIMES SINCE THIS COMES ONE DURING THE DAY AUTOMATICALLY. SERVICE DEPARTMENT FROM DEALER THE CAR WAS PURCHASED SAID THIS IS NOT COVERED BY MAZDA AND IT WOULD BE OUT POCKET REPAIR ($1,200).

Mileage: 29,936

THE DAYTIME RUNNING LIGHT ON MY 2016 MAZDA CX-5 GRAND TOURING STARTED FLICKERING ON THE DRIVER'S SIDE A FEW WEEKS AGO. I'VE HAD OTHER DRIVERS HONK OR FLASH THEIR LIGHTS AT ME DURING THE DAY (ONCOMING TRAFFIC) MOST CERTAINLY DUE TO THE ANNOYANCE OF THE FLICKERING LED. THIS SEEMS TO POSE A SAFETY HAZARD TO OTHERS AND MYSELF. THE ONLY SOLUTION MAZDA CURRENTLY HAS IS TO REPLACE THE WHOLE HEADLIGHT ASSEMBLY AT AN APPROXIMATE COST OF $1,200. I CANNOT AFFORD THIS FIX ESPECIALLY WITH THE PASSENGER SIDE LED LIGHT LIKELY TO FAIL AT ANY TIME BRINGING THE COST TO $2,400. I BELIEVE THIS IS A SAFETY CONCERN TO OTHER DRIVERS ESPECIALLY THOSE THAT HAVE AN ADVERSE REACTION TO THE STROBE-EFFECT NATURE OF THE FLICKERING LIGHT THAT CAN TRIGGER SEIZURES. IT IS ALSO A SAFETY CONCERN TO ME IF I'M LESS VISIBLE TO ONCOMING TRAFFIC. I HAVE VIEWED 100'S OF COMPLAINTS FOR THIS VERY SAME PROBLEM AND IT SEEMS ONLY APPROPRIATE FOR MAZDA TO TAKE OWNERSHIP OF THIS POORLY DESIGNED/MANUFACTURED COMPONENT.

Mileage: 64,000

THE LED DAYTIME RUNNING LIGHTS ON BOTH SIDES OF MY 2016 MAZDA CX-5 HAVE BURNED OUT/STOPPED LIGHTING AFTER 39K MILES AND OUT OF THE WARRANTY PERIOD. THE REPAIR REQUIRES THE REPLACEMENT OF THE ENTIRE HEADLIGHT ASSEMBLY WITH AN ESTIMATED COST OF $1200 PER ASSEMBLY. ($2400 TOTAL). BECAUSE THIS IS A SAFETY ISSUE, AND ONE APPARENTLY KNOWN TO MAZDA, THIS SHOULD BE A RECALL.

Mileage: 39,500

LED DRL HALO STARTED DIM FLICKERING AT 39,000 MILES ON PASSENGER SIDE. BURNT OUT COMPLETELY. A SHORT TIME LATER. A VERY EXPENSIVE REPAIR THAT SHOULD BE COVERED WITH A FACTORY RECALL. THIS IS MY SECOND CX-5 AND MY EIGHTH OVERALL MAZDA. MY PLAN WAS TO PURCHASE MY 3RD CX-5 IN JAN 2020. AFTER THIS I WILL PROBABLY LOOK AT AT A VEHICLE THAT HAS A 4 YR/50,000 MILE BUMPER TO BUMPER WARRANTY

Mileage: 39,000

PASSENGER SIDE FRONT DAYTIME RUNNING LIGHT FAILED AT 40K MILES, JUST OUTSIDE OF WARRANTY PERIOD. TOOK TO DEALERSHIP AND WAS OFFERED NO ASSISTANCE AND REQUIRED $1200 TO FIX/REPLACE THE ENTIRE HEADLIGHT ASSEMBLY. UNACCEPTABLE TO PAY FOR THE TECHNOLOGY PACKAGE FOR LED DAYTIME RUNNING LIGHTS ONLY FOR THEM TO DIE AT JUST OVER 3 YEARS. WROTE A LETTER TO MAZDA NORTH AMERICA CORPORATE OFFICE 4 MONTHS AGO BUT NO RESPONSE.

Mileage: 40,000

THE LED DAYTIME RUNNING LIGHT IN BOTH THE RIGHT AND LEFT HEADLIGHT ASSEMBLY HAVE FAILED. ON ONE SIDE THE ENTIRE LED STRIP HAS FAILED AND ON THE OTHER SIDE THE LED STRIP IS FLASHING. THIS LENDS ITSELF TO MY CAR BEING LESS VISIBLE: AS WELL AS' BEING A DISTRACTION TO OTHER DRIVERS SEEING THE FLASHING IN THE REAR VIEW MIRROR. THESE PROBLEMS WERE NOT THE RESULT OF ANY INCIDENT, THE LED STRIPS JUST FAILED FROM NORMAL USE IN A MUCH SHORTER SPAN THAN APPROPRIATE.

Mileage: 54,000

DRIVERS SIDE LED HEADLIGHT NOT WORKING AFTER 3 YEARS AND ~25K MILES. I SEE SO MANY COMPLAINTS WITH THE HEADLIGHTS ON ONLINE FORUMS AND NO RECALL HAS BEEN MADE BY MAZDA OVER THIS ISSUE. THIS IS OBVIOUSLY A MANUFACTURING DEFECT AND NEEDS TO BE FIXED VIA A RECALL AND NOT CHARGE CUSTOMERS FOR AN EXPENSIVE FULL HEADLIGHT CONSOLE REPLACEMENT. WHAT IS THE USE OF GETTING A MORE EXPENSIVE TECH PACKAGE FOR THESE LIGHTS AT THE TIME OF PURCHASE WHEN THEY DON'T EVEN WORK FOR 3 YEARS.

Mileage: 25,000

DAYTIME RUNNING LIGHT (LED HALO) ON RIDER'S SIDE FLICKERING. VEHICLE HAS UNDER 50K MILES. HAS AGED OUT OF WARRANTY. ENTIRE UNIT MUST BE REPLACED AT A COST EXCEEDING $1200. A FLICKERING LIGHT IS A SAFETY CONCERN AND REDUCES VISIBILITY. CAN ALSO BE SEEN AS A DISTRACTION TO OTHER CARS ON THE ROAD.

LED DAYTIME RUNNING LIGHTS SYSTEMATICALLY FAIL. DRIVER'S SIDE FAILED AT JUST UNDER 36,000 MILES. PASSENGER SIDE FAILED AT 53,000 MILES. THE FAILURE REQUIRES COMPLETE REPLACEMENT OF HEADLIGHT UNIT. COST IS $1100-1200 OR MORE. FLICKERING OR FAILING LIGHTS ARE A DISTRACTION FOR ONCOMING TRAFFIC. LACK OF DRL MAY VIOLATE SOME STATE LAWS.

Mileage: 53,000

DAYTIME RUNNING LIGHT (LED HALO) ON RIDER'S SIDE NO LONGER WORKS. VEHICLE HAS 30098 MILES, BUT HAS AGED OUT OF WARRANTY. ENTIRE UNIT MUST BE REPLACED AT A COST EXCEEDING $1200. WILL NOT PASS STATE SAFETY INSPECTION AS IS.

Mileage: 30,000

VEHICLE HAS LESS THAN 33,000 MILES AND THE DRIVER-SIDE DAYTIME RUNNING LIGHT HAS GONE OUT. THIS IS A SAFETY ISSUE AND SHOULD NOT HAPPEN WITH LED LIGHTS THIS EARLY IN THE VEHICLE'S LIFE.

Mileage: 32,745

THE DRIVER'S HEADLIGHT HALO FOR THE DAYLIGHT RUNNING LIGHTS WAS HAVING ISSUES AT 30,939. I WAS ABLE TO GET IT REPLACED UNDER WARRANTY AND IT WOULD HAVE COST $1,000. NOW THE PASSENGER SIDE IS HAVING ISSUES AT 33,183 MILES AND NOW THAT IT IS OUT OF WARRANTY THE CURRENT QUOTE IS $1,200. A THREE YEAR OLD CAR UNDER 36,000 MILES SHOULD NOT BE HAVING THESE ISSUES, NOR SHOULD THEY BE ALMOST $2,500 IN REPAIRS. THIS IS RIDICULOUS. I NOTICED IT WHILE DRIVING AND SEEING THE LESS BRIGHT REFLECTION COMING OFF THE CAR IN FRONT OF ME AT A STOP LIGHT FOR THE PASSENGER SIDE. I SPOKE WITH SHAVON ON THE HELP LINE AND SHE WAS EXTREMELY PROFESSIONAL AND COURTEOUS ANSWERING MY QUESTIONS (*****)

Mileage: 33,183

MY HUSBAND NOTICED DIFFERENCES BETWEEN THE HEADLIGHT BRIGHTNESS AS I DROVE BEHIND HIM. AFTER PARKING, HE INSPECTED THE LIGHTS AND NOTICED FLICKERING IN THE PASSENGER SIDE LED DAYTIME RUNNING LIGHT. THE CAR HAS 29,650 MILES. THE REPAIR INVOLVES AN ENTIRELY NEW HEADLIGHT ASSEMBLY AND MY LOCAL MAZDA DEALERSHIP QUOTED ME $1,300 TO FIX THIS REPAIR. THE DAYTIME RUNNING LIGHT IS A SAFETY FEATURE, AND IT'S UNACCEPTABLE THAT MAZDA IS TAKING NO RESPONSIBILITY WITH WHAT APPEARS TO BE A KNOWN DEFECTIVE PART. TWO DIFFERENT DEALERSHIPS HAVE SAID THEY ARE FAMILIAR WITH THE PROBLEM SINCE THEY HAVE DONE REPAIRS. I'VE SEEN DOZENS OF COMPLAINTS ONLINE FOR THE SAME YEAR/MAKE OF CAR WITH DEFECTIVE RUNNING LIGHTS. I CALLED UP THE MAZDA CUSTOMER EXPERIENCE AND DID NOT RECEIVE A GOOD EXPERIENCE SINCE THEY SAID THEY NEEDED A DIAGNOSTIC WHEN YOU CAN CLEARLY SEE THE LIGHT FLICKERS VISUALLY. THE DIAGNOSTIC COSTS $150. I DON'T SEE THE POINT IN PAYING $150 TO DIAGNOSIS SOMETHING YOU CAN VISUALLY SEE THERE IS A PROBLEM WHICH IS ALREADY A KNOWN ISSUE AMONG CX-5 OWNERS.

THE DRIVER SIDE LED RUNNING LIGHT BURNED OUT AROUND 45,000 MILES. THE REPAIR INVOLVES AN ENTIRELY NEW HEADLIGHT ASSEMBLY; MY LOCAL MAZDA DEALERSHIP QUOTED ME $934 FOR THIS PART AND THE WORK REQUIRED. THE RUNNING LIGHT IS A SAFETY FEATURE OF ALL NEWER-MAKE CARS, AND IT'S UNACCEPTABLE THAT MAZDA IS TAKING NO RESPONSIBILITY WITH WHAT APPEARS TO BE A DEFECTIVE PART. I'VE SEEN DOZENS OF COMPLAINTS ONLINE FOR THE SAME YEAR/MAKE OF CAR WITH DEFECTIVE RUNNING LIGHTS.

Mileage: 45,000

2016 MAZDA CX5 HEADLIGHT PROBLEM THE LEFT ONE WENT OUT AND WAS COVERED BY WARRANTY. NOW THE RIGHT ONE HAS GONE OUT AND THEY WANT $1200 TO FIX IT. THE CAR ONLY HAS 48000 MILES ON IT. THIS SHOULD BE COVERED BECAUSE HEADLIGHTS SHOULD NOT NEED REPLACING THIS SOON.

Mileage: 48,000

PASSENGER SIDE LED MODULE DRL LIGHT STRIP IS DIM/FLICKERING. HAPPENED IN YEARS 3-4 SHORTLY AFTER WARRANTY EXPIRED. DEALER OFFERED ZERO ASSISTANCE. LED LIGHTS SHOULD LAST MUCH LONGER. A QUICKER INTERNET SEARCH SHOWS PROBLEM IS WIDESPREAD ON MY MODEL YEAR. IN FACT, I HAVE SEEN MANY VEHICLES WITH FAULTY LIGHT IN M DAILY DRIVING.

Mileage: 70,000

DAYTIME RUNNING LIGHT ISSUE - SEEMS LIKE A LARGE NUMBER OF COMPLAINTS ABOUT THIS ISSUE, LIGHT FLICKERS BEFORE IT FINALLY BLOWS, DRL ONLY COME ON WHEN VEHICLE IS IN "DRIVE", SO ONLY WHEN IN MOTION, DOESN'T MATTER WHAT TYPE OF ROAD, OR DIRECTION OF TRAVEL. THE FLICKERING IS A HAZARD FOR OTHER DRIVERS, AND IS MAJORLY ANNOYING TO OWNER, THE FIX IS NEARLY $1000 TO REPAIR. THIS IS THE SECOND ONE TO GO, THE FIRST (ON DRIVER'S SIDE) BLEW WHILE UNDER WARRANTY, LESS THAN 36K MILES, SECOND ONE HAS NOW GONE, AT 71K, WELL OUT OF WARRANTY.

Mileage: 71,000

LED RUNNING DAYTIME DRIVING LIGHTS HAVE FAILED AT ONLY 3 YEARS!

Mileage: 60,000

DRIVER SIDE LED DAYLIGHT RUNNING LIGHT IS FLICKERING AT 25% BRIGHTNESS, PASSENGER SIDE LED DAYLIGHT RUNNING LIGHT IS NOT FUNCTIONING. CAR HAS ONLY 56,000 MILES. LED LIGHTS SHOULD NOT FAIL THIS EARLY. NUMEROUS COMPLAINTS ON INTERNET. I WILL NOT REPLACE DUE TO EXTREMELY HIGH COST OF OVER $1000 PER HEADLIGHT. VISIBILITY OF THESE VEHICLES HAS BEEN SEVERELY COMPROMISED DUE TO FAULTY DESIGN AND MANUFACTURE OF SOMETHING THAT SHOULD LAST FOR THE LIFE OF THE VEHICLE.

Mileage: 56,000

DRIVERS SIDE LED DAYTIME RUNNING LIGHT IS DIM AND DIFFICULT TO SEE.

Mileage: 33,000

LED LIGHTS IN THE PASSENGER SIDE HEADLIGHT ASSEMBLY HAVE FAILED. HEADLIGHT (LOW/HIGH BEAMS) AND DIRECTIONAL SIGNAL CONTINUE TO OPERATE NORMALLY. CAR WAS STATIONARY WHEN A FRIEND NOTICED THE PROBLEM. ONLINE RESEARCH INDICATED THAT THIS HAS BEEN REPORTED AS A PROBLEM IN NUMEROUS CASES. DEALER ACKNOWLEDGED OTHER OWNERS REPORTING SAME PROBLEM AND ADDED MY INFORMATION ON THEIR RECORDS.

Mileage: 40,000

2016 CX-5. LAST YEAR, THE DRIVER SIDE DAYTIME RUNNING LED HEADLIGHT STARTED FLICKERING FOR A FEW MONTHS, THEN WENT COMPLETELY DARK. CAR WAS STILL UNDER WARRANTY, SO IT WAS REPLACED FOR FREE. NOW THE PASSENGER SIDE DAYTIME RUNNING LED HEADLIGHT IS DOING THE SAME THING. CAR IS NO LONGER UNDER WARRANTY AND MAZDA SAYS IT WILL COST $1200. I WENT ONLINE AND FOUND HUNDREDS OF IDENTICAL COMPLAINTS. THERE SHOULD BE A RECALL.

Mileage: 45,000

RIGHT HEADLAMP DAYTIME RUNNING LIGHTS IS NO LONGER WORKING PROPERLY. BEING THE DAYTIME RUNNING THAT HAS BEEN ADDED FOR SAFETY THIS SHOULD BE A MANUFACTURES ISSUE NOT THE CONSUMER FOR A VEHICLE WITH 43K MILES AND 3 YEARS OLD. A QUICK INTERNET SEARCH FIND HUNDREDS OF THE SAME ISSUE.

Mileage: 43,000

DRIVER SIDE LED DRL IS ABOUT 50% BRIGHTNESS. THE PASSENGER SIDE DRL HAS ALREADY FAILED AND WAS REPLACED BY MAZDA (PART) AND I PAID FOR LABOR. SHOULD BE A RECALL CONSIDERING THE SAFETY CONCERN, WILL NOT PASS INSPECTION, AND ENTIRE HEADLIGHT ASSEMBLY MUST BE REPLACED AT ROUGHLY $1,000 EACH PLUS LABOR. MANUFACTURER'S DEFECTIVE DESIGN. I WILL HAVE TO AGAIN CALL MAZDA CORP. TO ASK FOR ASSISTANCE. APPROXIMATE MILES LISTED BELOW

Mileage: 58,000

THE DAYTIME RUNNING LIGHT STOPPED WORKING AT 25,000 MILES AND COST OVER $1,000 TO REPAIR SINCE IT IS OUT OF WARRANTY. UPON FURTHER REVIEW MANY OTHERS HAVE HAD THE SAME PROBLEM AND I AM WORRIED THIS WILL HAPPEN TO MY OTHER HEADLIGHT THEREFOR COSTING ME ANOTHER $1,000.

Mileage: 25,000

THE DAYLIGHT RUNNING LIGHT ON PASSENGER SIDE IS FLICKERING NON-STOP IN JUST 39K MILES (OUT OF WARRANTY). LEARNED ABOUT THIS YESTERDAY WHILE DRIVING ON A MAJOR BUSINESS ROUTE AND AT THE TRAFFIC LIGHT, ADJACENT CAR DRIVER POINTED OUT (NICE GUY, THANK YOU). CAME HOME AND UPON LOOKING AT IT, I COULDN'T BELIEVE HOW OTHER DRIVERS MIGHT HAVE BEEN ANNOYED WHEN LOOKING THRU THEIR REAR VIEW MIRROR. IT IS ABSOLUTELY A SAFETY HAZARD AND MAZDA SHOULD FIX THIS ISSUE ASAP NO COST TO CAR OWNERS. SEARCHING ONLINE, HUNDREDS IF NOT THOUSANDS OF DRIVERS HAVE REPORTED THIS ISSUE.

Mileage: 39,000

PROBLEM WITH THE PASSENGER SIDE LED DAYTIME RUNNING LIGHT. I NOTICED THAT THE DAYTIME RUNNING LIGHT WAS NOT ILLUMINATED FULLY (ABOUT 25% ILLUMINATED) WHILE DRIVING BEHIND ANOTHER VEHICLE. I EXAMINED THE LIGHT IN MY GARAGE LATER ON AND NOTICED THAT THE LIGHT WAS ALSO FLICKERING IN A RANDOM PATTERN. AFTER DISCOVERING THIS ISSUE, I DROVE THE VEHICLE TO MY DEALERSHIP WHERE I WAS QUOTED $1097.02 PLUS TAXES. $887.02 FOR A NEW HEADLIGHT ASSEMBLY AND $210 IN LABOR. I WAS NOT ABLE TO GET COVERAGE UNDER WARRANTY BECAUSE I WAS 10K OVER THE 36K LIMIT. WITH TAXES TOSSED IN, I'M LOOKING AT OVER $1200 FOR A HEADLIGHT, WHICH IS COMPLETELY RIDICULOUS! ESPECIALLY FOR A VEHICLE THAT IS ONLY 3 YEARS OLD AND THAT I HAVE OWNED FOR LESS THAN A YEAR. A QUICK SEARCH ONLINE ON THE NHTSA WEBSITE REVEALED NUMEROUS SIMILAR COMPLAINTS. MAZDA IS AWARE OF THE ISSUE AND HAS BEEN REPLACING THESE HEADLIGHT ASSEMBLIES WITH A REVISED VERSION THAT ADDRESSES THE ISSUE. A RECALL HAS NOT BEEN INITIATED EVEN THOUGH THERE ARE MANY COMPLAINTS OF THIS ISSUE ON FORUMS AND THE NHTSA WEBSITE.

Mileage: 46,000

THE PASSENGER SIDE LED DAYTIME RUNNING LIGHT BECAME DIM AND FLICKERING AT ABOUT 36600 MILEAGE. AT THE TIME OF THE MALFUNCTION THE VEHICLE WAS BEING DRIVEN DURING THE DAY ON A CITY STREET. THE ENCLOSED PICTURE SHOWS THE VEHICLE IN AN UNLIGHTED GARAGE. THIS CREATES A SAFETY ISSUE. THIS SAME PROBLEM HAS BEEN REPORTED MANY TIMES ON ONLINE FORUMS. THE VEHICLE MANUAL STATES THAT FAILURE OF ANY BULB OR LIGHT IN THE HEADLIGHT CLUSTER NECESSITATES REPLACEMENT OF THE WHOLE UNIT. SINCE THE VEHICLE IS OUT OF WARRANTY REPLACEMENT IS ESTIMATED TO BE OVER $1100 FOR JUST ONE SIDE.

Mileage: 36,660

DRIVER SIDE DAY TIME RUNNING LIGHT LED NOT WORKING.

Mileage: 30,939

TL* THE CONTACT OWNS A 2016 MAZDA CX-5. THE CONTACT STATED THAT THE DRIVER'S SIDE DAYTIME RUNNING LAMP BURNED OUT. THE CONTACT TOOK THE VEHICLE TO TYRONE SQUARE MAZDA (3300 TYRONE BLVD N, ST. PETERSBURG, FL 33710, (727) 344-3344) WHERE HE PAID OUT OF POCKET TO HAVE THE LIGHT REPAIRED. SOON AFTER, THE PASSENGER SIDE DAYTIME RUNNING LAMP ALSO BURNED OUT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND AGREED TO ASSIST THE CONTACT WITH FINANCING THE REPAIRS. THE CONTACT TOOK THE VEHICLE BACK TO THE ORIGINAL DEALER TO HAVE THE PASSENGER SIDE LIGHT REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED WITH THE DRIVER'S SIDE DAYTIME RUNNING LAMP. THE MANUFACTURER WAS NOTIFIED AGAIN ABOUT THE FAILURE AND REFERRED THE CONTACT TO THE DEALER. THE VEHICLE WAS NOT REPAIRED FOR THE MOST RECENT FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 68,000.

Mileage: 68,000

TL* THE CONTACT OWNS A 2016 MAZDA CX-5. WHILE THE CONTACT'S WIFE WAS DRIVING TOWARDS HIM, HE NOTICED THE DAY TIME RUNNING LAMPS WERE FLASHING. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE BULB BURNED OUT FOLLOWED BY THE FRONT DRIVER'S SIDE BULB TWO WEEKS LATER. THE VEHICLE WAS TAKEN TO CHAMPION MAZDA (LOCATED AT 765 CARLISLE ST, HANOVER, PA 17331, (717) 637-6655) WHERE IT WAS DIAGNOSED THAT BOTH DAY TIME RUNNING LAMP BULBS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000. *AS *TR

Mileage: 30,000

THE LED DAYTIME RUNNING LIGHTS FLICKER AND GO OFF WITHOUT WARNING. THIS HAS HAPPENED TO BOTH SIDES OF MY HEADLIGHTS AT 50K AND 55K MILES. THE FIX FOR THIS IS TO REPLACE THE ENTIRE HEADLIGHT ASSEMBLY AT OF COST OF $1,400 -$2,000 PER LIGHT! THIS POSES A SAFETY RISK IF THE VEHICLE IS NOT PROPERLY ILLUMINATED. A RECALL IS DESPERATELY NEEDED FOR THIS BEFORE SOMEONE IS HURT, OR WORSE KILLED, BY THESE FAULTY PARTS.

Mileage: 50,000

WITHIN IN 3 YEARS OF OWNING A BRAND NEW MAZDA CX-5, THE RUNNING LIGHTS ON ONE OF THE HEADLIGHTS STOPPED WORKING. MAZDA SAYS THE ENTIRE HEADLIGHT ASSEMBLY MUST BE REPLACED TO FIX THE ISSUE AT A COST OF $1,730. THERE ARE NUMEROUS COMPLAINTS ABOUT THIS EXACT PROBLEM AND CLEARLY MAZDA SHOULD BE RECALLING THEIR HEADLIGHT ASSEMBLY.

Mileage: 30,000

LED DAYTIME RUNNING LIGHTS FAILING AT 42000 MILES.

Mileage: 40,000

PASSENGER SIDE FRONT LED DAYTIME RUNNING LIGHT FLICKERS AND OFF MOST OF THE TIME. ISSUE WAS NOTICED LAST YEAR BUT BECAUSE VEHICLE IS OUT OF WARRANTY DID NOT RETURN TO DEALERSHIP. RECENTLY FOUND ON THE INTERNET OTHER SIMILAR MAZDA VEHICLES EXPERIENCING SAME PROBLEM.

PASSENGER SIDE DAYTIME RUNNING LIGHT WENT OUT AND DOES NOT FUNCTION AFTER 3 YEARS AND ONLY 46K MILES. ALL LIGHTS ON A VEHICLE NEED TO BE PROPERLY FUNCTIONING TO BE DEEMED SAFE FOR DRIVING.

Mileage: 46,500

PASSENGER SIDE LED DAYTIME RUNNING LIGHTS NO LONGER FUNCTION. MAZDA IS AWARE OF THE ISSUE, AND SINCE THE WARRANTY IS NO LONGER VALID, THEY REFUSE TO ADDRESS THE PROBLEM. REPLACEMENT OF THE ASSEMBLY IS APPROXIMATELY $1,000.00. THIS ISSUE HAS BEEN REPORTED FREQUENTLY IN ONLINE FORUMS AND HAS MULTIPLE COMPLAINTS LOGGED ON THIS SITE. MAZDA SHOULD BE REQUIRED TO RECALL THESE HEADLIGHTS AS IT IS CLEARLY A MANUFACTURING DEFECT THAT IMPOSES A SAFETY RISK TO THE DRIVER AND OTHERS SHARING THE ROAD.

Mileage: 75,000

DRIVER'S SIDE DAYTIME RUNNING LAMP IS EXTREMELY DIM. UPON CLOSER INSPECTION THE DRL IS EITHER OFF, OR FLICKERING. VERY DISTINGUISHABLE FROM THE PASSENGER SIDE DRL WHICH IS FULL BRIGHT. VEHICLE IS AT APPROXIMATELY 44,700 MILES ON ODOMETER.

Mileage: 44,700

DRIVER SIDE LED DAYTIME RUNNING LIGHTS NO LONGER WORKING DUE TO A MAZDA KNOWN ISSUE WITH THE LIGHT VISIBILITY HAS BEEN REDUCED WHICH INCREASES DRIVING RISK. THIS ISSUE HAS BEEN REPORTED FREQUENTLY IN ONLINE FORUMS AND HAS MULTIPLE COMPLAINTS LOGGED ON THIS SITE. MAZDA SHOULD BE REQUIRED TO RECALL THESE HEADLIGHTS AS IT IMPOSES A RISK TO ALL ASSOCIATED DRIVERS, AND COSTS THOUSANDS OF DOLLARS FOR THE CONSUMER TO REPAIR AN OBVIOUS MANUFACTURER ERROR.

DRIVER SIDE LED DAYTIME RUNNING LIGHTS BEGAN TO DIM DIRECTLY AFTER WARRANTY EXPIRED, REDUCING DAYTIME VISIBILITY AND THEREFORE INCREASING DRIVING RISK. THIS ISSUE HAS BEEN REPORTED FREQUENTLY IN ONLINE FORUMS, AND HAS MULTIPLE COMPLAINTS LOGGED ON THIS SITE. MAZDA SHOULD BE REQUIRED TO RECALL THESE HEADLIGHTS, AS IT IMPOSES A RISK TO ALL ASSOCIATED DRIVERS, AND COSTS THOUSANDS OF DOLLARS FOR THE CONSUMER TO REPAIR AN OBVIOUS MANUFACTURER ERROR.

Mileage: 38,000

DRIVER'S SIDE HEADLIGHT BEGAN SHOWING SIGNS OF MALFUNCTIONING (DIMNESS & FLICKERING) AFTER APPROXIMATELY 40,000 MILES. VEHICLE SHOWED NO WARNING OR MALFUNCTIONING LIGHTS ON THE DASHBOARD AS OTHER VEHICLES DO WHEN LIGHTS FAIL. THIS FAULT WOULD NEVER BE NOTICED BY AN AVERAGE DRIVER (MY COWORKER DRIVING IN FRONT OF ME CALLED ME TO NOTIFY ME). ALTHOUGH THE HEADLIGHT WAS REPLACED UNDER THE CPO WARRANTY, THE COST TO REPLACE THIS HEADLIGHT IS $1,000. PROPERLY FUNCTIONING HEADLIGHTS ARE ESSENTIAL TO THE SAFETY OF THE DRIVER AND OTHER DRIVERS AS WELL. THE HEADLIGHTS ON THIS VEHICLE HAVE NUMEROUS REPORTED CASES AND NO RECALL HAS BEEN ISSUED FORCING OWNERS TO PAY THOUSANDS OUT OF POCKET FOR A KNOWN ISSUE (AS I WILL ONCE MY WARRANTY EXPIRES).

Mileage: 40,000

LED DAYTIME RUNNING LAMPS FAILED,. LOST LEFT DRIVER SIDE DRL HEADLIGHT. ALSO NOTICING THE SAME SITUATION ON OTHER VEHICLES (SHOWN GOO AND FAILURE IN PICS)

Mileage: 82,000

27.500 MILES I NOTICED MY PASSENGER DAY RUNNING LIGHT WAS DIMMER THEN THE DRIVERS AFTER A COUPLE OF DAYS IT PROGRESSES TO RAPID FLICKERING. ONLINE THERE ARE 100'S OF CONSISTENT REVIEWS OF THE EXACT PROBLEM HAPPENING TO THE ORIGINAL FACTORY HEADLAMP ASSEMBLY - K070-51-031C (LED HEADLIGHT RIGHT SIDE) - K070-51-041C (LED HEADLIGHT LEFT SIDE), BUT AFTER A 1500$ PER HEADLAMP ASSEMBLY REPLACEMENT WITH THE NEWER VERSION UNIT(R) HEAD LAMP RIGHT WITH LED KA0G-51-031J - UNIT(L) HEAD LAMP LEFT WITH LED KA0G-51-041J THE PROBLEM SEEMS TO BE RESOLVED. ANOTHER THING TO NOTE IS WHEN I HAVE TO PAY FOR A REPLACEMENT THE NEW VERSION WILL BE LESS BRIGHT AND SLIGHTLY DIFFERENT COLOR WHICH WOULD BE ALMOST AS ANNOYING DISTRACTING TO OTHER DRIVERS AS THE FLICKERING DAY RUNNING LIGHT WHICH IN MY OPINION SHOULD BE RECALLED TO AVOID ANY SAFETY HAZARDS REGARDING THESE SPECIFIC FAULTY BATCH OF LIGHTS. PLEASE GOOGLE SEARCH CX-5 FLICKERING HEADLAMP AND SEE THE 100'S IF NOT 1000'S OF REVIEWS CLAIMING THE SAME. I REALLY WAS HOPING PUTTING THE MONEY INTO WHAT I THOUGHT WAS A SOLID VEHICLE WITH LED LIGHTING ALL THE WAY AROUND WOULD HELP ME STAY MORE SAFE ALTHOUGH ALL IT HAS DONE IS PUT OTHERS, AND MYSELF AT RISK AS WELL AS COSTING A LARGE AMOUNT OF MONEY. AND WITH THE RELEASE OF A NEW VERSION OF THE SAME LIGHT ONLY REINFORCES THE CLAIMS OF THE FAULTY BATCH OF LIGHTS. WHICH SHOULD LAST 55,000 HOURS OR A LIFETIME OF THE VEHICLE. THANKS FOR THE TIME AND CONSIDERATION FOR MY SAFETY ISSUES.

Mileage: 27,500

BOTH DAYTIME RUNNING LIGHTS ON MY GRAND TOURING TRIM HAVE FAILED AFTER A LITTLE MORE THAN 3 YEARS OF OWNERSHIP AND ONLY 35000 MILES. DEALERSHIP HAS TOLD US THEY HAVE SEEN A BUNCH OF THESE FAILURES ALREADY AND MAZDA WON'T COVER THEM. THEY DID STATE THAT MAZDA EVEN HAS A NEW REVISION OF THE LIGHT THAT FIXES ALL THE ISSUES, BUT THE PART AND LABOUR COST ABOUT 1000 DOLLARS PER LIGHT. THERE ARE TONS OF POSTS ON THIS TOPIC ON THE INTERNET, INCLUDING 25 PAGES ON MAZDA247 FORUM. THIS IS A SAFETY ISSUE AND MAZDA SHOULD BE STEPPING UP!

DAYTIME DRIVING LED STRIP IS BURNED OUT, DEALER WANTS $2400.00 FOR 2 NEW LED DAYTIME RUNNING LAMPS.

Mileage: 50,000

MAZDA VEHICLE DAYTIME RUNNING LIGHT SAFETY FEATURE HAS FAILED WITHIN 30,000 MILES. DEALERS DO NOT WANT TO REPLACE UNDER EXTENDED WARRANTY. DAYTIME RUNNING LIGHTS HAVE FAILED ON NUMEROUS VEHICLES OF THIS MODEL.

DAYTIME RUNNING LIGHTS FAILED AT THE 3-YEAR MARK. ORIGINAL HEADLIGHTS (HALOGEN BULBS) ARE STILL WORKING FINE. NO WAY A HALOGEN SHOULD OUTLAST AN LED. THIS IS AN OBVIOUS DESIGN FLAW OR AN ATTEMPT AT DESIGNED OBSOLESCENCE GONE WRONG. EITHER WAY, THIS IS A SAFETY ISSUE. I TRAVEL ALONE AND IT WASN'T TILL SOMEONE ELSE POINTED OUT MY LIGHTS WERE OUT THAT I EVEN NOTICED. I CONTACTED MAZDA ( CASE [XXX]) AND WAS TOLD THAT BECAUSE IT WAS OUTSIDE THE WARRANTY ON MILAGE THERE WAS NOTHING THEY COULD DO. LOOKING AT SEVERAL BOARDS I KNOW I'M NOT THE ONLY ONE WITH THIS ISSUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

Mileage: 72,000

PASSENGER SIDE DAYLIGHT LED HEADLIGHT QUITE WORKING. THIS IS A FAIRLY COMMON ISSUE FOR THIS VEHICLE. THIS IS A SAFETY CONCERN AND NEEDS TO BE INVESTIGATED. MAZDA IS IGNORING THIS ISSUE. HOWEVER THEY WILL GLADLY TAKE YOUR $1200 AND REPLACE THE LIGHT. THIS ISSUE SMELLS LIKE A MAZDA SCAM TO ME. PLEASE INVESTIGATE.

Mileage: 100,000

DAYLIGHT RUNNING LIGHT EARLY FAILURE. ADVISED ONLY SOLUTION IS COMPLETE HEADLIGHT ASSEMBLY ESTIMATED AT OVER $1000 COST. SAFETY ISSUE & I SEE ITS A COMMON PROBLEM. MAZDA AS THE MFG SHOULD CALL ON ITS SUPPLIER TO MAKE IT RIGHT AND ITS DRIVERS SAFER ON THE ROAD. I ALWAYS LIKE TO RUN THESE AS A SAFETY PRECAUTION AS THEY ARE INTENDED.

Mileage: 18,500

DRIVER SIDE DAYTIME RUNNING LIGHTS STOPPED WORKING AFTER 3.5 YEARS. THIS IS A COMMON PROBLEM FOR THE MAZDA CX-5 2016 MODEL YEAR. MAZDA KNOWS ABOUT THE ISSUE BUT IS NOT ISSUING A RECALL. THE COST TO REPAIR THE ISSUES IS OVER $1,000.00 JUST TO REPLACE THE WORN OUT LED'S.

Mileage: 80,000

MY 2016 MAZDA CX5 GRAND TOURING HAS LED DAYTIME RUNNING LIGHTS AND HAVE BECOME DIM ON DRIVER SIDE AFTER ONLY 36,620 MILES, I WAS TOLD BY THE DEALER SERVICE REPRESENTATIVE THAT THEY ARE JUST OUTSIDE THE 3 YEAR/36K MILE WARRANTY AND THEREFORE NOT COVERED. HE ALSO TOLD ME THAT WHOLE HEADLIGHT UNIT WILL HAVE TO BE REPLACED AND WILL COST $1000-1100 (ESTIMATE). MY UNDERSTANDING IS THAT MANY OF THESE LED HEADLIGHTS ARE DEFECTIVE AND NUMEROUS OWNERS ARE HAVING SIMILAR ISSUES (HTTPS://WWW.CARCOMPLAINTS.COM/MAZDA/CX-5/2016/LIGHTS/EXTERIOR_LIGHTING.SHTML)

FRONT PASSENGER SIDE DAY TIME RUNNING LIGHTS SUDDENLY FAILED AT JUST 27,500 MILES. IN ORDER TO REPLACE THE LEDS, THE ENTIRE LIGHT UNIT NEEDS TO BE CHANGED OUT, AND CAN ONLY BE DONE AT THE DEALERSHIP AT A COST OF OVER $1200. THIS IS A VERY QUICK FAILURE OF A LONG LASTING LED LIGHT AND AT A HIGH COST TO THE OWNER. THIS SHOULD FALL UNDER A RECALL.

Mileage: 27,500

MANY 2016 MAZDA CX-5S ARE EXPERIENCING FAILURES OF ONE OR BOTH DAYTIME RUNNING LIGHTS. THESE ARE SEALED BEAM LIGHTS, SO IT COSTS ALMOST $1000 TO REPLACE AND ARE NOT COVERED BY ORIGINAL OR EXTENDED WARRANTY. RUNNING LIGHTS ARE A SAFETY FEATURE - SHOULDN'T THIS BE A RECALL ITEM? MY PASSENGER SIDE WENT OUT AT JUST OVER 37,000 MILES - JUST AFTER THE 3-YEAR / 36,000 MILE WARRANTY, BUT I PURCHASED AN EXTENDED WARRANTY. NEITHER COVER THE PROBLEM.

Mileage: 37,225

PASSENGER RUNNING LIGHT -HALO- STARTED FLICKERING/ DIMMING AND NOW IS COMPLETELY BURNT OUT WITH 33000 MILES ON VEHICLE. SAFETY HAZARD AND REPEATED ISSUE KNOWN BY MAZDA SHOULD BE ADDRESSED BY MAZDA. $1000+ TO REPLACE A LIGHT IS RIDICULOUS WHEN TYPICALLY LIGHTS CAN BE REPLACED VIA BULB REPLACEMENT, THIS LED IS A CLOSED ASSEMBLY AND REQUIRES DEALERSHIP REPLACEMENT. EVERY 2-3 YEARS OWNERS SHOULD PAY $3000 TO REPLACE HEADLIGHTS? REALLY!? NOT OK. THIS IS A FAULTY PART/DESIGN FLAW THAT CREATES SAFETY HAZARD WHEN USING RUNNING LIGHTS THAT ARE NOT FULLY OPERATIONAL, ESP IN THE PACNW WITH RAIN/POOR VISIBILITY.

Mileage: 33,000

DRIVERS SIDE RUNNING LIGHT NOT WORKING. DEALER REPLACED AFTER 37 MONTHS 38921 MILAGE. ONE YEAR OUT OF WARRANTY. CAR WAS STATIONARY WHEN I NOTICED PROBLEM.

Mileage: 38,921

THE LED HALO LIGHT IN THE FRONT HEADLAMPS WENT COMPLETELY OUT ON ONE SIDE AND FLICKERS ON THE OTHER SIDE. THE REPAIR IS $1000 PER SIDE AND ISN'T COVERED BY WARRANTY. THIS IS A SAFETY ISSUE AND MAZDA KNOWS IT . MULTIPLE PEOPLE ARE HAVING THE SAME EXACT ISSUE AROUND THE SAME TIME. THERE IS A MANUFACTURER'S DEFECT AND THERE NEEDS TO BE A SAFETY RECALL. NO ONE CAN OR WILL PAY THAT KIND OF MONEY FOR A LIGHT BULB. THE PROBLEM IS PROLIFIC AND NEEDS TO BE ADDRESSED.

Mileage: 50,000

PASSENGER SIDE DAYLIGHT RUNNING LIGHTS DIED.

Mileage: 45,000

DAYTIME LED RUNNING LIGHTS FLICKERING AND GOING OFF. MY VEHICLE ONLY HAS 22,000 MILES THIS IS A SAFETY ISSUE AND NOW I FEAR MY WHOLE HEADLIGHT WILL GO OUT. THIS HAPPENS WHEN PARKED AND DRIVING. A SAFETY RECALL NEEDS TO BE ISSUED FOR THIS SERIOUS AND DEADLY PROBLEM. NOTICED THIS A MONTH AGO BUT COULD HAVE BEEN GOING ON FOR AWHILE I AM BEGGING YOU PLEASE ADDRESS THIS ISSUE BECAUSE AT 22,000 MILES THIS SHOULD NOT HAPPEN

Mileage: 22,000

MAZDA CX-5 GRAND TOURING LED DAYTIME RUNNING LIGHTS ARE DIM ON DRIVER SIDE AFTER ONLY 48,000 MILES. OUTSIDE OF 36K MILE WARRANTY. MY UNDERSTANDING IS THAT MANY OF THESE LED HEADLIGHTS ARE DEFECTIVE AND NUMEROUS OWNERS ARE HAVING SIMILAR ISSUES AFTER 40K MILES.

Mileage: 48,000

DAYTIME RUNNING LIGHTS FLICKERING. DEALERSHIP ADVISED NEEDS REPLACED AT $1100 PLUS FOR ONE. I THOUGHT LEDS LASTED FOR 10 YEARS. VEHICLES ARE BEING DRIVEN IN UNSAFE CONDITIONS BECAUSE OF COST OR ARE UNAWARE OF THE PROBLEM. THIS APPEARS TO BE A COMMON PROBLEM. MAZDA SHOULD HAVE TO DO THE RIGHT THING AND STAND BEHIND THIS ISSUE.

Mileage: 50,000

MAZDA CX-5, HIGHLIGHT ASSEMBLIES NEED FULL REPLACEMENT, TWO MONTHS OUT OF 3 YEAR WARRANTY. NOT CONSIDERED A SAFETY CONCERN.... ????? $3,000 TO REPLACE BOTH.

PROBLEM WITH BOTH LED RUNNING LIGHTS. ONE IS COMPLETELY OUT AND THE OTHER STRING IS PARTIALLY LIT. MY DEALERSHIP TOLD ME THAT THIS PROBLEM IS COMMON (CONSISTENT WITH ONLINE COMPLAINT POSTS) BUT THE WARRANTY WILL ONLY COVER IT IF THE MILES ARE UNDER 36,000 MILES...MY CAR'S MILEAGE IS OVER THAT.

Mileage: 50,000

DAYTIME RUNNING LIGHT ON PASSENGER SIDE HEADLIGHT IS FLICKERING - DEALERSHIP SAID THE ENTIRE HEADLIGHT ASSEMBLY NEEDS TO BE REPLACED AT OVER $1000 PER SIDE. THE VEHICLE IS ONLY 3 1/2 YEARS OLD AND ONLY HAS 46000 ON IT BUT OF COURSE OUT OF WARRANTY. THERE HAVE BEEN TOO MANY DEFECTIVE 2016 MAZDA CX-5'S WITH THE SAME ISSUE - HOW CAN THESE DEALERS SELL DEFECTIVE VEHICLES OR NOT BE MADE TO FIX THE CHEAP DEFECTIVE PARTS THEY USE. DAYTIME RUNNING LIGHTS ARE USED FOR SAFETY.....SOMETHING SHOULD BE DONE TO RESOLVE THIS ISSUE.

Mileage: 46,581

DAYLIGHT RUNNING LIGHTS FAILING AFTER ONLY 50000 MILES

Mileage: 50,000

DAYTIME RUNNING LIGHTS. DRIVERS SIDE LIGHT GOING OUT. PASSENGER SIDE RUNNING LIGHT IS OUT. I CALLED DEALERSHIP AND PRICE WAS GOING TO BE CLOSE TO $1200 EACH. I WAS UNAWARE THE PASSENGER SIDE LIGHT WAS OUT. I DID NOTICE LAST FALL A 'BLINKING' IN THE LED ON DRIVER'S SIDE. WILL THERE BE A RECALL ON THIS MALFUNCTION?

Mileage: 58,000

THE DAYTIME RUNNING LIGHT ON THE DRIVER'S SIDE HEADLIGHT ASSEMBLY FAILED AFTER 3 YEARS AND 60,000 MILES. IT IS AN LED, NON-REPLACEABLE LIGHT THAT IS PART OF THE ENTIRE HEADLIGHT ASSEMBLY. OUT OF WARRANTY AND DEALERS WANT IN EXCESS OF $1,000 TO REPLACE THE HEADLIGHT ASSEMBLY. THE LED LIGHT SHOULD LAST MORE THAN 3 YEARS. THIS IS A SAFETY ISSUE AND SHOULD BE A RECALL BY MAZDA.

Mileage: 60,000

DAYTIME RUNNING LIGHTS NO LONGER WORK. FREQUENT PROBLEM WHEN RESEARCHING WEB

Mileage: 37,000

DAYTIME RUNNING HEAD LIGHT IS GOING DIM. THE LEDS ARE FAILING AFTER ONLY A LITTLE OVER 3 YEARS.

Mileage: 21,500

I AND NUMEROUS CX 5 OWNERS ARE REPORTING DAYTIME LED RUNNING LIGHT FAILUE AT AROUND 35,000 MILES OR 3 YEARS. THIS PROBLEM IS DIFICULT FOR THE DRIVER TO DETECT BECAUSE THE LIGHTS ONLY TURN ON WHEN THE VEHILE STARTS TO MOVE. THE PROBLEM CAN ONLY BE FIXED BY REPLACING THE WHOLE LED ASSEMBLY ($1,200) PER HEADLIGHT. THEREFORE, MANY OWNERS WILL SIMPLY DRIVE THERE CARS IN AN UNSAFE CONDITION BECAUSE THEY ARE UNAWARE OF THE PROBLEM OR CANNOT AFFORD THE REPAIR.

Mileage: 38,000

MY 2 YEAR OLD "TOP OF THE LINE" MAZDA CX-5 AWD GRAND TOURING HAD A FAILURE OF THE DAYTIME RUNNING LIGHTS (PASSENGER SIDE). WHEN I ASKED MY MAZDA DEALERSHIP ABOUT IT THEY SAID "YEAH, WE'VE SEE LOTS OF THOSE PROBLEMS ON YOUR YEAR/MODEL, YOU DEFINITELY NEED TO GET IT FIXED SINCE YOU WILL FAIL YOUR SAFETY CHECK". I ASKED SINCE THIS WAS A "COMMON" SAFETY PROBLEM FOR MY MODEL/YEAR WHY IS THERE NO RECALL FROM MAZDA. MAZDA DEALERSHIP STAFF SHRUGGED AND HANDED ME AN ESTIMATE FOR $1500.00 TO FIX THIS SAFETY RELATED PROBLEM ON MY 2 YEAR OLD VEHICLE. THEY SAID FILE A COMPLAINT WITH NHTSA, BUT MAZDA IS NOT PAYING FOR THIS.

Mileage: 52,000

PASSENGER SIDE DAYTIME RUNNING LIGHT HAS BURNED OUT. NO WAY TO GET TO IT AS THE LIGHT IS SEALED. THE DEALER WILL NOT REPLACE AS THE VEHICLE IS NO LONGER UNDER WARRANTY. LED LIGHTS ARE SUPPOSED TO LAST TENS OF THOUSAND OF HOURS, THIS HAS TO BE A PROBLEM WITH THE ACTUAL ELECTRONICS. IN MY RESEARCH THIS SEEMS TO BE A PRETTY COMMON PROBLEM, AND CX-5 OWNERS SHOULD NOT HAVE TO PAY HUNDREDS (IN SOME CASES THOUSANDS) OF DOLLARS TO FIX A FAULTY/ FLAWED LIGHT.

Mileage: 36,000

RUNNING LIGHT ON THE DRIVER SIDE HEADLIGHT IS EXTREMELY DIM AND SOMETIMES DOES NOT EVEN COME ON.

Mileage: 48,000

I HAVE 35,000ISH MILES ON MY VEHICLE, AND HAVE DISCOVERED THAT MY RIGHT LED DAYTIME RUNNING LIGHT HAS ALREADY BURNT OUT, AND MY LEFT ONE IS FLICKERING, ABOUT TO BURN OUT. I HAVE READ ON MANY FORUMS THAT THIS IS AN EXTREMELY PERVASIVE PROBLEM, AND MAZDA WANTS UPWARDS OF $1,200 PER LIGHT TO REPLACE (CANNOT JUST CHANGE OUT LAMPS). THIS SEEMS WORTHY OF A RECALL WITH THE NUMBER OF REPORTS ON SIMLIAR 2016'S I'VE SEEN ALONE.

Mileage: 35,000

HEADLIGHT ASSEMBLY HAS A SINGULAR ENTITY CONTAINING THE LOW AND HIGH BEAMS, AND THE DAYTIME RUNNING LED LIGHTS. THEY ARE NOT USER REPLACEABLE. THE DRL'S FAIL, REQUIRING A $1200 PART AND $300 REPLACEMENT COSTS FOR THE ENTIRE UNIT. GIVEN THESE COSTS, THE LED LIGHTS (WHICH SHOULD LAST 10 YEARS AND ARE FAILING PREMATURELY BETWEEN 12 AND 24 MONTHS) ARE LIKELY TO GO UNREPAIRED AND NEGATIVELY IMPACT SAFETY.

Mileage: 50,000

2016 MAZDA CX-5 SUV PASSENGER SIDE DAYTIME RUNNING LIGHT STARTED FLICKERING AND BECAME DIM AT ONLY AROUND 12K MILES. MY WARRANTY HAS ALREADY EXPIRED DUE TO THE FACT THAT I BOUGHT IT IN 2015 TIME FRAME. THE FACT THAT MANY OTHER CX-5 OWNERS ALSO HAVE ENCOUNTERED THE SAME PROBLEM, AT VERY LOW MILEAGES, SUGGEST THAT THERE IS DEFINITELY A PRODUCT DEFECT WHICH IS ALSO A SAFETY RELATED PROBLEM, GIVEN MORE TIME DOWN THE LINE.

Mileage: 12,000

2016 MAZDA CX5 GRAND TOURING W/LED LIGHTING RIGHT DAYLIGHT RUNNING LIGHT (DLR) HAS FAILED. MY 2016 CX-5 HAS 25,400 MILES AND IS 3 MONTHS OUT OF WARRANTY. THESE HEADLIGHT UNITS ARE SEALED, IF ANY LIGHT IN THE UNIT FAILS, I AM TOLD BY MAZDA THRE IS NO REPAIR EXCEPT FOR A COMPLETE HEADLIGHT UNIT. IF A BLUB FAILS THE ENTIRE HEADLIGHT UNIT MUST BE REPLACED AT A $1600 COST. ONLY A MAZDA DEALER CAN REPLACE THE HEADLIGHT UNIT. GOOD LUCK IF THERE IS NO MAZDA DEALER NEARBY. THIS IS UNACCEPTABLE TO ME BECAUSE THIS IS COMMON FAILURE IN MANY OTHER CX-5'S. THIS IS DEFINITELY A SAFETY ITEM, DRIVING AT NIGHT AND A ENTIRE HEADLIGHT UNIT FAILS, WILL OTHER UNITS FAIL? I THINK SO, BECAUSE THIS IS DEFINITELY A DESIGN PROBLEM WITH ALL MAZDA HEADLIGHT UNITS. I WOULD HOPE THAT MAXDA WOULD DO THE RIGHT THING AND FIX THIS PROBLEM UNDER A RECALL PROCEDURE BEFORE SOMEONE GETS KILLED. THE NHTSA NEEDS TO FORCE MAZDA TO ISSUE A RECALL ON THIS DANGEROUS DEFECT

Mileage: 24,000

THE FRONT HEADLIGHTS HAVE BEEN REPLACED TWICE ON EACH SIDE AND I AM WAITING ON BOTH HEADLIGHT ASSEMBLY KITS. THEY TELL ME IT IS A 1000.00 PLUS COST TO ME. AFTER SPEAKING WITH NATIONAL MAZDA (NOT NAPLETON) I WAS TOLD THEY HAD TO MAKE A CHANGE. SHOUOD THEY NOT HAVE A RECALL FOR THIS, WHILE WAITING FOR MY LEFT HEADLIGHT MY RIGHT WENT OUT WHILE DRIVING HOME LAST NIGHT. I NOW HAVE NO HEADLIGHTS FOR A 30K CAR. HELP

Mileage: 51,000

2016 MAZDA CX5 GRAND TOURING W/LED LIGHTING OUR LEFT LED HEADLIGHT UNIT DAYLIGHT RUNNING LIGHT HAS FAILED. WE SOON LEARNED THIS A COMMON FAILURE WITH OURS AND MANY OTHER CX5'S DUE TO WATER INTRUSION. THERE ARE UNITS THAT HAVE FAILED AND UNITS THAT WILL FAIL. FURTHER WE LEARNED THERE IS NO REPAIR EXCEPT FOR A COMPLETE HEADLIGHT UNIT REPLACEMENT. THE UNITS ARE "SEALED." THERE IS NO ACCESS EVEN TO REPLACE A SIMPLE HEADLIGHT BULB. SHOULD A LIGHT FAIL FAR FROM A DEALER, AT NIGHT, ONE IS STUCK. WE BELIEVE THIS TO BE A SAFETY DEFECT AND THAT A RECALL SHOULD BE ISSUED BY THE NHTSA TO REQUIRE THE MANUFACTURER (MAZDA) TO REPLACE BOTH DEFECTIVE SEALED LED HEADLIGHT UNITS. OUR MAZDA DEALER REFUSES TO DEAL WITH THIS ISSUE ON A WARRANTY BASIS. BASED ON OUR RESEARCH THIS FAILURE GENERALLY OCCURS AROUND THE 36,000 MILE MARK. IF A HEADLIGHT CANNOT BE REPLACED, AT NIGHT, FAR FROM A DEALER, THEN A SUBSTANTIAL SAFETY ISSUE EXISTS. THE DAYLIGHT RUNNING LIGHT IS A MANDATED SAFETY ITEM AND SHOULD ALWAYS BE RELIABLE AND FUNCTIONING . PLEASE NOTE THE MANY OTHER MAZDA CX5 OWNERS WHO HAVE ALSO COMPLAINED. WE FIRST NOTICED THIS FAILURE BY OBSERVING OUR REFLECTION IN A BUSINESS WINDOW. THE LED DAYTIME LIGHTS ONLY COME ON WHEN THE VEHICLE FIRST STARTS ROLLING PRECLUDING PERFORMING A PRECHECK.

Mileage: 36,000

MY RIGHT HEADLIGHT WAS FLICKER AND WAS COVERED UNDER WARRANTY. NOW MY LEFT HEADLIGHT IS OUT AND WILL COST OVER $1100 TO REPLACE BECAUSE THE WARRANTY ENDED. VEHICLE ONLY AS 23,000 MILES. THERE MUST BE A PROBLEM WITH THESE HEADLIGHTS FROM ALL THE COMPLAINTS FILED.

BOTH FRONT LED HEADLIGHT ASSEMBLIES SEEM TO BE TOTALLY UNRELIABLE AFTER ~35K TO 40K MILES AND CUSTOMERS ARE UNLIKELY TO QUICKLY REPLACE SOMETHING THAT COSTS $1200 EACH TIME. MAZDA AGREED TO FIX ONE BUT WHEN THE SECOND ONE WENT BAD AROUND 40K (OUR KID NOTICED WHILE WE WERE PULLING IN INTO THE GARAGE AT NIGHT) THEY SAID IT'S OUTSIDE WARRANTY AND THEY DON'T SEE ANY ISSUES. THERE SEEM TO BE NEARLY 20 COMPLAINTS ABOUT THIS IN THE LAST FEW MONTHS JUST ON THIS ONE SITE. THE SUV WON'T PASS STATE INSPECTION WITHOUT THIS ISSUE FIXED, AND AT $1200 A POP, DRIVERS ARE LIKELY TO PUSH THE LIMITS AND DRIVE THE SUV WITHOUT FIXING THE ISSUE. *LN *TR

Mileage: 40,000

DRIVER SIDE LED DAYTIME RUNNING HEADLIGHTS FLICKERING, AND INTERMITTENTLY TURNING OFF AT 40,400 MILES. PULLED OVER BY STATE POLICE AND ISSUED A WARNING VIOLATION FOR NON-FUNCTIONING HEADLIGHTS. VEHICLE WILL NOT PASS STATE SAFETY INSPECTION. APPEARS TO BE A VERY COMMON SAFETY ISSUE AMONG 2016 MAZDA CX-5 OWNERS.

Mileage: 40,400

DRL IS NOT WORKING PROPERLY. DRIVER SIDE COMPLETELY RUN OUT, PASSENGER SIDE - DIMMED AND FLICKERING PERMANENTLY. SMART CITY BRAKE SUPPORT SYSTEM IS DISABLED AND NOT WORKING AS WELL AS ADAPTIVE HIGH BEAM HEADLIGHTS.

RIGHT SIDE RUNNING LIGHT WENT BAD JUST AFTER 36K MILES, VERY EXPENSIVE REPLACEMENT, HAVE SEEN MANY COMPLAINTS ABOUT THIS ISSUE, 1200.00 TO REPLACE A RUNNING LIGHT???

Mileage: 37,500

TL* THE CONTACT OWNS A 2016 MAZDA CX5. THE CONTACT STATED THAT THE BOTH HEADLIGHTS FAILED TO FUNCTION. THE FAILURE HAD OCCURRED FOR THE SECOND TIME. THE VEHICLE WAS TAKEN TO A DEALER (COCHRAN VOLKSWAGEN OF NORTH HILLS 11750 US-19, WEXFORD, PA 15090 (412) 245-4620) WHERE IT WAS INFORMED THAT THE VEHICLE WAS NO LONGER COVERED UNDER A WARRANTY AND THAT THE CONTACT WOULD BE RESPONSIBLE FOR THE DIAGNOSIS FEES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS PROVIDED A CASE NUMBER. THE CONTACT MENTIONED THAT THE VEHICLE WAS SCHEDULED FOR DIAGNOSTIC TESTING ON 08/20/2018. THE FAILURE MILEAGE WAS 29,950.

Mileage: 29,950

THE PASSENGER DAYTIME RUNNING LED LIGHT IN THE HEADLIGHT ASSEMBLY EITHER DOES NOT WORK OR WILL FLICKER DURING OPERATION OF THE VEHICLE. IN ORDER FOR VEHICLES TO PASS INSPECTION, ALL EXTERIOR LIGHTS MUST WORK, SO THIS IS A SAFETY ISSUE THAT MAZDA NEEDS TO FURTHER INVESTIGATE.

Mileage: 20,000

RIGHT SIDE (PASSENGER SIDE) DRL LED LIGHT STRIP FLICKERING AND/OR NOT ILLUMINATING WITH MAIN HEADLIGHTS EITHER OFF OR ON. DURING DAYTIME DRIVING, WITH HEADLIGHTS OFF, LED DRL NOT ILLUMINATING AFFECTS VEHICLE CONSPICUOUSITY.

Mileage: 34,900

AFTER APPROXIMATELY 31,000 MILES, MY DRIVER SIDE DAYTIME RUNNING LIGHTS CEASED TO WORK. THIS IS A SAFETY HAZARD, SINCE I USE MY DAYTIME RUNNING LIGHTS TO ALERT ONCOMING TRAFFIC OF MY PRESENCE.

Mileage: 31,000

FAILURE OF LED DRL (DAYTIME RUNNING LIGHT) ON PASSENGER (RIGHT) SIDE. NON REPLACEABLE BULB. REQUIRES REMOVAL OF FRONT BUMPER COVER AND REPLACEMENT OF COMPLETE HEADLIGHT MODULE FOR EXCESS OF $1000. MAZDA WAS PREVIOUSLY REPLACING UNDER A SILENT WARRANTY.

Mileage: 40,000

LED DAYTIME RUNNING LIGHT ON PASSENGER-SIDE HEADLIGHT FLICKERS AND IS VERY DIM. ON A FEW OCCASIONS, THE DRIVER OF VEHICLE IN FRONT STATED THAT IT LOOKED AS IF MY HEADLIGHT WAS OUT AS WELL. VEHICLE IS ONLY 3-YEARS OLD. MILEAGE SHOULD NOT AFFECT ELECTIRAL LED COMPONENTS. DRL'S OR HEADLIGHTS ARE REQUIRED DURING ADVERSE WEATHER CONDITIONS OR WHEN OPERATING THE WINDSHIELD WIPERS.

Mileage: 59,000

LED DAY TIME RUNNING LIGHTS FAILED ON DRIVER'S SIDE OF VEHICLE. KNOWN ISSUE WITH THE CX-5 CAUSING A SAFETY CONCERN SINCE THIS IS NOT A SERVICEABLE PART OF THE VEHICLE.

Mileage: 28,000

DAYTIME RUNNING LIGHTS DO NOT FUNCTION WHILE VEHICLE IS IN MOTION OR STATIONARY. PROBLEM IS REPRODUCED DURING EVERY TRIP OR BY TURNING ON THE PARKING LIGHTS WHEN THE VEHICLE IS PARKED. WHEN PURCHASED, I WAS TOLD I WOULD NEVER HAVE TO WORRY ABOUT THE NEW LED LIGHTS AND THAT THEY WOULDN'T BURN OUT LIKE OLD-STYLE LAMPS. THEY HAVE STOPPED FUNCTIONING LESS THAN 3 MONTHS AFTER MY 3-YEAR/36,000-MILE WARRANTY EXPIRED. I HAVE DRIVEN LESS THAN 22,500 MILES AND THE DEALERSHIP IS QUOTING ME $1,500 TO REPAIR WHAT SHOULD BE <$100 (CONSERVATIVELY) FOR LEDS. LOOKING ONLINE, THIS APPEARS TO BE A COMMON COMPLAINT FROM OWNERS OF THIS VEHICLE, AND APPARENTLY MAZDA HAS REVISED THE REPLACEMENT PART NUMEROUS TIMES BUT PEOPLE ARE STILL EXPERIENCING PROBLEMS AND COSTS TO CONSUMERS ARE INCREASING FOR THIS SAFETY FEATURE.

Mileage: 22,000

THE FRONT DRIVERS SIDE DAYTIME RUNNING LIGHTS ON MY 2016 CX-5 HAVE FAILED AFTER TWO YEARS AND 38900 MILES. YOU CANNOT REPLACE THE "BULB" FOR A FEW DOLLARS. YOU MUST REPLACE THE ENTIRE LIGHT UNIT THAT INCLUDES LOW BEAM, HIGH BEAM, TURN SIGNAL, AND DAYTIME RUNNING LIGHTS (DRL). THIS UNIT COSTS MINIMUM OF $400.00 AND UP TO $1200.00 WHEN INSTALLED BY DEALER. THIS IS AN EXORBITANT PRICE TO PAY FOR A SIMPLE LED BULB THAT SHOULD LAST LONGER THAN TWO YEARS IN THE FIRST PLACE.

Mileage: 38,900

LED DAYTIME RUNNING LIGHTS ON HEADLIGHT NOW FLICKER AND FAIL INSPECTION EVEN THOUGH NO DAMAGE OR IMPACTS OCCURRED TO THE HEADLIGHT. REPAIR IS IN EXCESS OF $1200. HTTPS://WWW.CARCOMPLAINTS.COM/MAZDA/CX-5/2016/LIGHTS/EXTERIOR_LIGHTING.SHTML HTTP://WWW.CARPROBLEMZOO.COM/MAZDA/CX-5/HEADLIGHTS-PROBLEMS.PHP

Mileage: 90,000

LED DAYTIME RUNNING LIGHTS BEGIN TO FLICKER AND THEN FAIL WITHIN JUST 2-3 YEARS OF REGULAR USE. THE DRL LIGHTS CANNOT BE EASILY REPLACED WITH A LIGHT BULB/REPLACEMENT LED DUE TO THE LED CHIPS BEING SOLDERED TO THE CIRCUIT BOARD WITHIN THE HEADLIGHT ASSEMBLY. FULL HEADLIGHT ASSEMBLY MUST BE REPLACED. WHEN DRL ARE OFF IT CAN POTENTIALLY CREATE SAFETY HAZARDS FOR DRIVERS OF VEHICLE AND OTHER VEHICLES AROUND.

Mileage: 62,000

WHILE ON A RECENT HIGHWAY ROAD TRIP, MY 2016 MAZDA CX-5'S DRIVER SIDE DAYTIME RUNNING LED LIGHTS, WHICH COME EQUIPPED WITH THE TECHNOLOGY PACKAGE, STOPPED ILLUMINATING PROPERLY. THE DAYTIME RUNNING LAMP LED LIGHTS IN QUESTION WILL FLICKER OR NOT ILLUMINATE AT ALL. I FOUND THIS TO BE A SAFETY ISSUE AS DAYTIME RUNNING LIGHTS ARE EQUIPPED ON VEHICLES TO ENHANCE VISIBILITY AND SAFETY. A FLICKERING DAYTIME RUNNING LAMP CAN CAUSE SERIOUS SAFETY CONCERNS RESULTING IN DISTRACTED DRIVING RELATED COLLISIONS. MAZDA ADVERTISED THESE SPECIFIC HEADLAMPS AS BEING A LONG LASTING AND PROVIDING ENHANCED SAFETY AS THEY ADAPT TO CHANGING ROADWAY CONDITIONS. UPON CONDUCTING INDEPENDENT RESEARCH INTO THE DRL (DAYTIME RUNNING LAMP), IT WAS LEARNED THAT MANY OTHER OWNERS OF THE 2016 MAZDA CX-5, WITH THE TECHNOLOGY PACKAGE / LED HEADLAMPS, HAVE BEEN EXPERIENCING THIS ISSUE ALMOST AS SOON AS THE BASIC FACTORY WARRANTY EXPIRES. IT WAS THEN LEARNED THE AVERAGE COST TO GET THIS SITUATION REMEDIED WOULD RESULT IN HAVING TO PAY ALMOST $1500 - $2000 TO GET THE WHOLE HEADLAMP UNIT REPLACED. RESEARCH ON THE NHTSA WEBSITE REVEALED A FAULTY GASKET AT THE BASE OF THE HEADLAMP UNIT WHICH CAUSED MOISTURE/GAS TO DEVELOP ON THE INTERIOR OF THE HEADLAMP LENS, THIS IS ALSO PRESENT ON THIS VEHICLE. I FEEL THIS COULD POTENTIALLY BE CAUSING THE HEADLAMP DRL TO MALFUNCTION DUE TO A MOISTURE BUILD UP, OR THE UNIT IS ALL TOGETHER DEFECTIVE FOR A CERTAIN GROUPING OF CX-5'S WITH THIS HEADLAMP ASSEMBLY I FEEL A RECALL INVESTIGATION SHOULD BE CONDUCTED TO DETERMINE THE SOURCE OF THE MALFUNCTION. I FEEL THIS IS A SIGNIFICANT ISSUE AS IT WAS LEARNED THERE WAS A RECENT NATIONAL BACK ORDER FOR THESE HEADLAMPS, I FIND THAT SUSPICIOUS IF THEY WERE TO BE IN PROPER WORKING ORDER.

Mileage: 35,792

PASSANGER SIDE DAY TIME RUNNING HEADLIGHTS BEGAN FLICKERING FOR ABOUT A MONTH AND THEN SIMPLY WENT OUT. THIS CAR IS BRAND NEW WITHIN THE PAST YEAR AND A HALF AND IS ABSOLUTELY RIDICULOUS. THE DEALERSHIP HAD TO REPLACE THE FULL HEADLAMP UNIT AS IT IS LED AND MAZDA KNOWINGLY INSTALLED THESE FAULTY HEADLAMPS. I HAVE SEEN HUNDREDS OF OTHER DOCUMENTED CASES OF THIS ISSUE ON THE INTERNET.

Mileage: 45,000

LED DAYTIME RUNNING LIGHTS FLICKER DIMLY AND THEN DON'T WORK. CAN'T REPLACE THEM UNLESS YOU REPLACE THE ENTIRE LIGHTING ASSEMBLY.

Mileage: 48,000

THE LEFT FRONT HEADLIGHT ON THE VEHICLE IS FLICKERING AND SOMETIMES GOES OUT. THIS HEADLIGHT IS KNOWN TO HAVE ISSUES AND BASED ON THE PART NUMBERS FROM MAZDA, IT HAS BEEN REDESIGNED MULTIPLE TIMES IN THE PAST 2 YEARS. WITH THIS MANY REDESIGN ATTEMPTS I AM JUST ASSUMING THEY ARE HAVING PROBLEMS WITH THE HEADLIGHT AND SHOULD ISSUE A RECALL. THIS VEHICLE IS JUST OUT OF WARRANTY AS IT HAS 37,500 MILES AND THE WARRANTY IS ONLY TO 36,000 MILES. THE DEALERSHIP WANTS US TO PAY FOR THE HEADLIGHT WHICH IS $1,500 DOLLARS IN PARTS ALONE. THIS SEEMS OUTRAGEOUS FOR A VEHICLE THAT IS ONLY 2 YEARS OLD. SEARCHING ONLINE THIS IS A VERY COMMON ISSUE WITH MAZDA AND HAVING A HEADLIGHT GO OUT DRIVING DOWN THE ROAD IS A MAJOR SAFETY CONCERN LET ALONE A QUALITY OF WORKMANSHIP CONCERN. THIS ISSUE NEEDS TO BE ADDRESSED WITH A RECALL.

Mileage: 37,500

SHORTLY AFTER GOING OVER 36,000 MILES (STANDARD WARRANTY EXPIRATION) THE DRIVER'S SIDE DAYTIME RUNNING LIGHT (DRL) LED'S DIMMED AND THEN FLICKER CONTINUOUSLY. THIS SHOULD BE A SIMPLE LED BULB, TRANSFORMER, OR BALLAST REPLACEMENT, BUT THE MAZDA DEALERSHIP QUOTED $1,275 DOLLARS TO REPLACE THE ENTIRE HEADLIGHT ASSEMBLY. APPARENTLY THE DRL LED'S ARE NOT INDIVIDUALLY SERVICEABLE. AFTER DOING SOME QUICK RESEARCH, THERE ARE MULTIPLE MAZDA CX-5 OWNER FORUMS REPORTING THIS ISSUE BETWEEN 24,000 AND 36,000 MILES AFFECTING BOTH DRIVER AND PASSENGER SIDE DRL LED'S. THIS IS A SAFETY ISSUE IN THE FACT THAT THERE ARE COUNTRIES AND STATES THAT REQUIRE DRL USE. TYPICALLY, IF A HEADLIGHT BULB GOES OUT IT IS A MAINTENANCE COST OF SOMEWHERE AROUND $25 TO $50 DOLLARS. AN LED BULB WOULD TYPICALLY COST MORE, BUT TO POTENTIALLY SPEND $10,000 DOLLARS (8 HEADLIGHT ASSEMBLIES AT $1,250 EACH) OVER THE LIFETIME OF THE VEHICLE (TYPICALLY 120,000 MILES) SEEMS A LITTLE EXCESSIVE. I AM HOPING FOR A FUTURE SERVICE BULLETIN FROM MAZDA TO COVER THIS DESIGN DEFECT (SIMILAR TO THE ONE REGARDING THE HEADLIGHT ASSEMBLY GAS CLOUDING ISSUE).

Mileage: 36,001

PURCHASED NEW, PASSENGER-SIDE HEADLIGHT LED LIGHTS FLICKERED AND THEN WENT OUT AFTER ~18 MONTHS. REPLACED UNDER WARRANTY. SIX TO EIGHT MONTHS LATER, DRIVER-SIDE HEADLIGHT LED LIGHTS HAVE THE SAME PROBLEM. REPLACED UNDER WARRANTY.

I NOTICED RECENTLY IN TRAFFIC THAT ONLY ONE OF MY RUNNING LIGHTS WAS REFLECTING ON THE BACK OF THE CAR IN FRONT OF ME. I DID SOME RESEARCH AND FOUND A LOT OF STORIES OF THIS LIGHT GOING OUT PREMATURELY, AND THE REPAIR IS COSTLY SINCE THE ENTIRE HEADLIGHT UNIT NEEDS TO BE REPLACED. MY WARRANTLY EXPIRED LESS THAN TWO WEEKS AGO, BUT I AM GOING TO TRY TO GET MAZDA TO COVER IT. I AM SUBMITTING THIS COMPLAINT IN THE HOPES THAT MAZDA WILL START COVERING THIS REPAIR FOR CARS EVEN OUT OF WARRANTY, AS THESE LEDS SHOULD NOT FAIL AT 3 YEARS OLD.

Mileage: 25,000

DAYTIME RUNNING LIGHT FLICKER ON AND OFF..... NOT ALL THE TIME. I HAVE THE PART

DAY RUNNING LIGHT ON PASSENGER SIDE DOES NOT WORK

DAYTIME RUNNING LIGHTS ON THE DRIVERS SIDE IS VERY DIM AND NEEDS REPLACING. WHEN REPLACEMENT COST APPROACH $1500, I GET VERY UPSET. THIS COULD HAPPEN AGAIN WHEN NOT UNDER WARRANTY. SHOULD BE A RECALL AS MANY OTHERS HAVE THIS PROBLEM.

Mileage: 28,500

LED DAYTIME RUNNING LIGHTS BURN OUT AND MAZDA CHARGES $1,200 EACH TIME FOR AN ENTIRE HEADLIGHT LENS REPLACEMENT. THIS IS THE SECOND TIME - FIRST TIME WAS COVERED UNDER WARRANTY.

Mileage: 50,000

DAYTIME LED RUNNING LIGHTS FAILED ON PASSENGER'S SIDE. THIS IS A FREQUENT PROBLEM WITH THIS YEAR, MAKE AND MODEL ACCORDING TO A MAZDA OWNER'S GROUP AND OFTEN OCCURS WITH EITHER DRIVER'S OR PASSENGER'S SIDE LED DAYTIME RUNNING LIGHTS. HTTPS://WWW.MAZDAS247.COM/FORUM/SHOWTHREAD.PHP?123857122-DAYTIME-RUNNING-LIGHTS-DIM-FLICKERING&P=6537092&POSTED=1#POST6537092

Mileage: 27,000

THERE ARE TWO PROBLEMS WITH THE TURN SIGNAL. FIRST AND FOREMOST, ON VEHICLES THAT ARE EQUIPPED WITH LED HEADLIGHTS AND LED DAYTIME RUNNING LIGHTS, IT IS VERY HARD TO DISTINGUISH THE TURN INDICATOR SINCE IT IS AN INCANDESCENT BULB, IT IS NOT AS BRIGHT AS THE LED DAYTIME RUNNING LIGHTS THAT WHEN THEY ARE ILLUMINATED AND LOOKING STRAIGHT AT THE VEHICLE, IT IS HARD TO TELL IF THE TURN SIGNAL IS ACTIVATED. THIS COULD BE FIXED BY EXTINGUISHING THE DAYTIME RUNNING LIGHT TEMPORARILY WHILE THE TURN SIGNAL ON THE SIDE WHICH THE INDICATOR IS ACTIVATED. IN ADDITION, THE FRONT MARKER BULB IS HARD TO DISTINGUISH FROM THE SIDE, IT SHOULD BE A SEPARATE BULB ON THE ASSEMBLY. THE REAR MARKER LIGHT IS MUCH MORE PRONOUNCED AND VISIBLE NOT ONLY BECAUSE IT IS AN LED BULB, BUT BECAUSE IT IS A SEPARATE FIXTURE FROM THE TURN SIGNAL AMBER COMBINATION LAMP.

Mileage: 10,280

HEADLIGHT CLEAR LENS IS MELTING FROM INSIDE. CLEAR LENS THAT COVERS HEADLIGHT HAS COATING INSIDE AND OUTSIDE. IT IS THE INSIDE COATING THAT IS FLOWING DOWN. LOOKS LIKE IT WAS OVER-APPLIED DURING MANUFACTURING PROCESS. BUT IN TIME, IT'S APPEARANCE IS BECOMING MORE AND MORE VISIBLE. BOTH LEFT AND RIGHT. MAKING THE CAR LOOKING LIKE 10 YEAR OLD. APPEARANCE ISSUE WAS PRESENT IN PARKING LOT OF DEALER. DEALER KNOWS ABOUT THIS ISSUE AND ASSURED ME TO REPLACE IT. BUT AVOIDING MY CALLS FOR SIX MONTHS. MAZDA CUSTOMER SERVICE TELLS ME TO BRING THE VEHICLE TO SERVICE CENTER. SO I TOOK THE CAR TO SERVICE, AND MAZDA TECHNICIAN GUY TOOK A LOOK AT IT AND PICTURED. NO ONE IS ANSWERING MY CALLS NOR GIVING ME ANY UPDATE ON HEADLIGHT REPLACEMENT.

Mileage: 2