2016 MAZDA CX-5 Service Brakes Problems

my brake light and my emergency brake light stays on and they blink constantly while the engine is turned on. they have been like that for at least a year. both my brakes and the emergency brake both work but I cant get the lights to go out.

from my service mechanic... "Rear brakes at 8mm/8mm on the right side, but 4mm/6mm on the left. These brakes were replaced 1500 miles ago and should not be showing this kind of wear. Examined brake pads, found evidence of overheating. Scanned vehicle, confirmed no codes from Electronic Parking Brake. Actuated parking brake and confirmed it is engaging and releasing as commanded. Found a Technical Service Bulletin related to parking brake drag on this vehicle. The brake pad damage pattern is consistent with what we observed today. Mazda recommends replacing the affect caliper(s) with an updated version to address this issue. Confirmed by lot number that current calipers are older version. TSB attached. Recommend replacing calipers and rear brake materials."

After having brakes serviced brake lights continue to come on. After research from many other complaints they are saying it’s the emergency parking that needs replaced? We shouldn’t have to replace this every time the brakes are replaced.

Back brakes arent gripping, caliper isn’t working been changed quite a few times. Either the abs or electric brakes

This vehicle has rear Electric Parking Brakes. Some time it's works sometimes it doesn't release the rear passenger side breaks. The rear passenger side brakes make to much noise and brakes pads destroy rotor earlier then others. Mazda dealers doesn't says to much on that and ask for above $1000 repair to change faulty EPB clipper. But my research says many people have same complaints with this model by mazda built-in around 2016. This is safety issue, if I replace brake pads every 4 or 5 months it cost me money. If I don't I cost me my safety.

2nd time in 40k miles right rear caliper locked up mechanic suggest getting both left and right replaced figuring if one failed its only a matter of time, calipers should last 10 years and 2nd replacement in 4 years, this is a bad safety issue

I buy this car 2 years ago and 3 months later is starting having problem with rear passenger brakes I took the car to the mechanic and he change disc and brakes pads. A couple months later is starting having the same problem in the same area but this time is was smell burn coming through the wheel I'm stop the car to check was is going on when I check the brakes it was very very hot. I take the car to the mechanic and he told me the EPB is bad he changed everything disc, brakes pads,caliper and EPB motor. He said try to don't used the EPB too much or I'm going to see you again with same problem 😂... So I'm stop to use the EPB for long time. One day I put my car in the carwash one guy hit the EPB when he's done with the car Im get inside I turn on the car and the brake warning light is starting flashing I say fu** not again and yes EPB get stock. This is make me crazy the EPB need to be fix from the dealer please make this common problem a recalls to getting fix for those people got the same issue.

Brakes make a jerking sound decelerating from 40 miles an hour or from coming off a freeway ramp. After two trips to the dealership, the jerking sound still persists, the dealership had mentioned it was either the ball bearings or the brake pads were worn out, but somehow the noise is still there. The vehicle still makes stop safely, but we feel that if this is not resolved that this may become a greater safety issue down the road.

Left rear outer brake pad was worn down to the backing plate. After repairs were made, it started smoking while driving. We thought it was going to catch on file. I found a Mazda service bulletin - 04-005/16 - regarding a defective brake control module that controls the electronic parking brake. Why wasn't this a safety recall?

Last month, my vehicle suddenly applied the electronic parking brake (EPB) while I was driving. The EPB & related warning lights illuminated & would not release until the vehicle was turned off. After turning off the vehicle, the EPB motor could be heard applying the brake to the rear wheels. When the car was restarted, the EPB would remain off for a period of time but would then suddenly reapply. I took my vehicle to a Mazda dealer & they determined the calipers & EPB motor had failed due to my vehicle not being placed in service mode by the brake servicer. This explanation makes no sense because the brakes were replaced over a year ago (& not since) with thousands of miles being driven since then without this issue arising. I also conducted my own research & found that Mazda has issued at least 3 separate technical service bulletins (TSB) on this issue. The first two recommended replacement of the EPB switch & the third determined that defective calipers were the cause and should be replaced. I asked the dealer to save my calipers & confirmed that they are part of the defective batch noted in this TSB. I have contacted Mazda (including their legal counsel) & they are unwilling to provide any explanation or engage in any sort of investigation. As former legal counsel for an automotive company, I believe this presents a serious safety issue for consumers based upon the fact that a parking brake could randomly engage while driving & cause sudden loss of speed/control. Thankfully, this did not result in harm to my family, myself or others. I am certain that this issue is affecting others based on chatboard discussions I have found online related to this topic (which helped me find the TSB). I am concerned that Mazda may have attempted to undertake a silent recall via this TSB where in warranty customers are covered & out of warranty customers are given the 'service mode' explanation to justify their responsibility. This should have been handled as a recall by Mazda.

Parked by the curb at the Ft. Lauderdale International Airport. I put the car in Park and left the car idling with the air-conditioning running.as it was 95 degrees and about 100 at around 8:00 AM. There was a shuttle van parked by the curb about 11 feet in front of me. I had to exit my car to talk to the driver in the car behind me. I walked to the car behind me and started talking to the driver. I glanced back at my Mazda CX5 and it started rolling forward. I ran up to the car and got the door open and stepped on the brake. The brakes did not engage. I repeated stepping on the brake several times and the car would not stop. I got in the drivers seat to shift the car into reverse and keep my foot on the brake pedal. The car would not shift into reverse. and by this time the Mazda had pinned to the shuttle van a lady who was trying to unload her luggage. On the sixth attempt to shift into reverse the shifter finally moved into reverse and by standers came to the aid of the lady that had been pinned to the shuttle van. Airport security and the Broward County police took the statements. The lady retrieving her baggage declined medical attention. When I checked to see what the police were reporting they did not acknowledge that I was attempting to stop a runaway vehicle. The report said that I failed to put the car in park and left it in drive. It is not possible to get out of a car that is idling and in gear without the car moving forward or backward before you can even get all the way out of the car. This incident happened about mid July in 2017. Near the end of June this year while in my driveway I left the car idling and in park, exited the car walking to the rear of the car and it dropped into reverse. Got back in the car and shut off the engine. July 2017 the local Mazda dealer inspected the vehicle and could not find as problem. Not unlikely with an intermittent electrical anomaly. There were no prior warning lamps in either incident.

* The Emergency Brake Module failed and it is available for inspection upon request. * The system failed and randomly turned on the parking break while I was actively driving and paused to make a left of a highway exit ramp. The parking break remained on for ~40 mins while I caused a significant disturbance to the traffic and safety of other around me as the exit ramp began to back up while awaiting a tow truck. Since it was the emergency break we were not able to put the car in neutral and push it out of the way. * Yes - Arlington Autocare confirmed the issue and has since replaced the part. * No there were no warning lamps, messages or other symptoms prior to the parts failure. After the issue was identified I searched online and this seems to be an incredibly common issue with the Mazda 2016 CX5. Multiple other reports exist on line about the failure of this park and the rear breaking system. It is very negligent that a recall has not been filed given the pervasiveness of the issue and the seriousness of the safety concern should the part inevitably fail.

Ebrake engages on its own when starting up the vehicle. You are unable to turn the ebrake off without restarting the car. The repair shop stated it is a problem with the computer module. A quick search of the internet shows that this is a common issue with this year's make and model. Luckily, the ebrake has not engaged itself yet while driving the vehicle.

I WAS DRIVING AND WAS APPROACHING A STOP SIGN SO I PRESSED BRAKE TO COME TO A STOP. WHILE I WAS PRESSING THE BRAKE, THE CAR SUDDENLY REVVED UP AND LURCHED FORWARD. I HAD TO SWITCH THE CAR TO NEUTRAL GEAR TO STOP AND THEN BACK UP OUT OF THE WAY OF ONCOMING TRAFFIC.

Mileage: 37,900

TL* THE CONTACT OWNS A 2016 MAZDA CX-5. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE VEHICLE FAILED TO MOVE. THE BRAKE AND PARKING BRAKE WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT CALLED JEFF WYLER EASTGATE MAZDA (1117 OH-32, BATAVIA, OH 45103, (513)752-3447) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.

Mileage: 67,000

VEHICLE HAS ONLY 29,370 MILES DRIVEN. THE RIGHT REAR BRAKE LINING HAS UNDUE WEAR AT 3 MM. THE LEFT REAR BRAKE LINING MEASURES 5-6 MM. DURING ROUTINE SERVICING THE MAZDA TECHNICIAN DISCOVERED ABNORMAL BRAKE WEAR. MAZDA DEALERSHIP RECOMMENDS REPLACEMENT OF BOTH REAR CALIPERS. MAZDA CORPORATION IS UNWILLING TO HELP. IT APPEARS MAXDA CX-5 IS HAVING PROBLEMS WITH THEIR EPB AND IS UNWILLING TO ADMIT IT.

Mileage: 29,133

THE ELECTRONIC PARKING BRAKE ON MY 2016 MAZDA CX-5 STARTED ACTING STRANGE A FEW WEEKS AGO. AT FIRST IT WOULD NOT DISENGAGE AFTER STARTING THE CAR, BUT WOULD DO SO AFTER A COUPLE OF RESTARTS. THEN IT STARTED ENGAGING SLIGHTLY WHILE DRIVING, WITH NO INDICATIONS. STOPPING AND RESTARTING THE ENGINE A FEW TIMES WOULD USUALLY RELEASE IT. A COUPLE OF DAYS AGO THIS HAPPENED AND THE BRAKE WOULD NOT DISENGAGE AFTER SEVERAL RESTARTS AND I WAS GOING TO CALL A TOW TRUCK. IT DISENGAGED AFTER ABOUT 30 MINUTES. AS I UNDERSTAND IT MAZDA KNOWS THAT THE REAR CALIPER IS DEFECTIVE (SEE TECHNICAL SERVICE BULLETIN R052/16C). THIS SHOULD BE A RECALL ITEM BECAUSE THIS IS NOT SAFE.

Mileage: 35,000

WITHIN THE LAST MONTH THE ELECTRONIC PARKING BRAKE SELF ENGAGED 3 TIMES WHEN I STARTED MY CAR I NOTICED THE BRAKE LIGHT ON. I NEVER ENGAGE THE PARKING BRAKE WHEN PARKED IN THE DRIVEWAY. I WAS ABLE TO DISENGAGE IT TWICE, BUT THE LAST TIME IT WOULD NOT DISENGAGE. I FOLLOWED ALL THE STEPS LISTED IN THE CAR MANUAL, BUT NOTHING WORKED. I HAD TO DRIVE WITH THE ELECTRONIC PARKING BRAKE ON TO THE DEALERSHIP. UPON INSPECTION THE SERVICE DEPARTMENT CONFIRMED IT WAS AN INTERNAL ELECTRONIC FAILURE.

Mileage: 63,000

REAR BRAKES ARE DRAGGING CAUSING HEATING AND UNEVEN WEAR OF THE ROTORS AND PADS. AT 31000 THE REAR BRAKE PADS ARE COMPLETELY WORN AND ROTOR SHOW HEAT DAMAGE.

Mileage: 31,000

MY TIRE PRESSURE INDICATOR LIGHT WAS TRIGGERED ON WHEN I DROVE THE CAR FOR ABOUT 40 MPH. I STOPPED AT A PARKING LOT AND I NOTICED THE REAR RIGHT WHEEL WAS LITERALLY SMOKING. LATER I WENT TO A LOCAL SHOP AND I WAS TOLD THE BRAKE WAS OVERHEATED ON THE REAR RIGHT SIDE. MY LOCAL SHOP REPLACED THE ROTOR AND PADS, HOWEVER, THE OVERHEAT PROBLEM KEPT SHOWING UP ON THAT RIGHT REAR SIDE. I DID SOME RESEARCH ONLINE AND IT SEEMS TO BE A COMMON PROBLEM WITH THE PARKING BRAKE DRAGGING FOR 2016 CX5. SO I STOPPED USING THE PARKING BRAKE AND THE OVERHEATING PROBLEM WAS GONE. HOWEVER, THE PARKING BRAKE IS STILL DEFECTIVE AND CAUSES OVERHEAT IF USED.

Mileage: 19,000

WHILE DRIVING APPROX. 40 MPH ON A STATE ROAD, MY TPMS WARNING LIGHT WENT ON. AT FIRST I THOUGHT IT WAS A SIMPLE TIRE PRESSURE ISSUE, BUT THEN I BEGAN TO SMELL BURNING. I STOPPED MY CAR AND SAW SMOKE COMING FROM MY REAR RIGHT (PASSENGER SIDE) WHEEL. I PROMPTLY BROUGHT THE CAR TO A 3RD PARTY MECHANIC AND THEY INFORMED ME THE CALIPER REMAINED ENGAGED AND MY ROTORS WERE OVERHEATING. THEY TRIED CONTACTING MAZDA DEALERSHIPS AND 3RD PARTY SOURCES FOR EITHER NEW OR REBUILT CALIPER BUT THE PART WAS OUT OF STOCK AND ON BACKORDER WITH NO ESTIMATED DATE WHEN IT WOULD BE REPLENISHED. MY CAR IS STILL UNREPAIRED AND I CANNOT DRIVE IT AS THE EXCESSIVE HEATING OF THE ROTOR COULD DISABLE MY BRAKING ABILITY. THIS SEEMS TO BE A COMMON ISSUE WITH OTHER CX-5 MODELS.

Mileage: 72,300

TL* THE CONTACT OWNS A 2016 MAZDA CX5. THE CONTACT STATED THAT THE PARKING BRAKE INADVERTENTLY ENGAGED WHILE DRIVING AT VARIOUS SPEEDS WITHOUT WARNING. WHILE DRIVING, THE CONTACT SUSPECTED THAT THE PARKING BRAKE WAS STILL ENGAGED. THE CONTACT EXITED THE VEHICLE AND SMELLED A BURNING ODOR COMING FROM THE REAR WHEELS. THE CONTACT THEN TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO ALSO NOTICED THE SAME FAILURE WITH THE PARKING BRAKE WHILE DRIVING THE VEHICLE. THE VEHICLE WAS THEN REPAIRED BY THE INDEPENDENT MECHANIC FOR THE PARKING BRAKE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 48,784.

Mileage: 48,784

PARKING BRAKE RANDOMLY COMES ON AND WON'T SHUT OFF. I STARTED MY CAR AND USUALLY THE PARKING BRAKE COMES ON BUT AFTER SEVERAL ATTEMPTS IT SHUTS OFF. TODAY IT WILL NOT TURN OFF THE PARKING BRAKE. I HAVE TRIED SEVERAL COMBINATIONS INVOLVING TO PUSH THE START BUTTON WITHOUT FOOT ON BRAKE AND RELEASE BRAKE WITH FOOT ON BRAKE BEFORE THE CAR FULLY TURN ON AND WHEN CAR IS PARTLY ON TO OFF. AFTER 41 MINUTES WAITING (AFTER SPENDING ALMOST 1 HOUR MESSING WITH IT) I TURNED ON THE CAR AND IT WORKS NOW. UNRELIABLE TRANSPORTATION!

Mileage: 1

PARKING BRAKE MALFUNCTION; DRAGGING OF REAR WHEELS ESPECIALLY WHEN TURNING; SUDDEN SEIZING OF BRAKE WHILE PULLING OUT OF PARKING LOT. *TR

Mileage: 66,400

DRIVING THE VEHICLE CAUSES THE REAR BRAKES TO GET HOT. THIS HAPPENED MULTIPLE TIMES IN SEPTEMBER (AROUND 40,000 MILES), AND I TOOK MY CX-5 IN FOR SERVICE. THE TECHNICIANS DID NOT FIND ANYTHING OPERATING INCORRECTLY, LUBRICATED THE BRAKES, AND RETURNED MY VEHICLE. WHEN I GOT MY STATE SAFETY INSPECTION, I WAS INFORMED THAT MY REAR BRAKES WERE PASSABLE, BUT PRETTY CRUMMY LOOKING BECAUSE OF HEAT DAMAGE. BECAUSE WE WERE LOCKED DOWN (DUE TO CORONAVIRUS) I WAITED A BIT AND JUST RECENTLY HAD THEM REPLACED. NOW THAT MY REAR BRAKES HAVE NEW PADS AND ROTORS, THE REAR BRAKE ISSUE IS HAPPENING AGAIN, SPECIFICALLY ON THE DRIVER'S SIDE THIS TIME. AFTER ABOUT 15 MINUTES OF HIGHWAY DRIVING, THE VEHICLE BEGAN TO SHAKE IN THE REAR AND THE TIRE PRESSURE MONITOR INDICATED THAT THERE WAS A PROBLEM. I TOOK IT IN TO THE DEALER AGAIN, AND THEY TOLD ME THE REAR BRAKES ARE OPERATING NORMALLY. HOWEVER, ON MY DRIVE HOME (18 MILES ON THE HIGHWAY), THE REAR OF THE VEHICLE BEGAN SHAKING AGAIN, SO I KNEW THE ISSUE WAS NOT RESOLVED. I CHECKED THE TEMPERATURE OF THE DRIVER'S SIDE REAR BRAKE ROTOR, AND IT WAS OVER 400 DEGREES (THE OTHER ROTORS WERE AROUND 150, SEE PAGE 9 OF ATTACHED DOCUMENT). I CONTACTED MAZDA CUSTOMER SERVICE ABOUT THIS ISSUE, AND THEY TOLD ME THAT BECAUSE THE DEALER CAN'T DETECT AN ISSUE, THERE IS NOTHING THEY CAN DO. MAZDA HAS ISSUED TSBS RELATED TO THE ELECTRONIC PARKING BRAKE FOR MY VEHICLE, BUT I BELIEVE THEIR DIAGNOSTIC STEPS ARE NOT SUFFICIENT TO DETECT ALL CASES OF THE ISSUE. THEIR DIAGNOSTIC STEPS ARE ALL RELATED TO LOW-SPEED DRIVING, BUT MY ISSUE ONLY PRESENTS ITSELF AFTER DRIVING ON THE HIGHWAY FOR A PROLONGED PERIOD. *TR

Mileage: 46,500

MY CAR WAS PARKED IN A LEVEL GARAGE OVERNIGHT AND THE NEXT DAY AFTER DRIVING FOR ABOUT 5 MINUTES THE ELECTRONIC PARKING BRAKE (EPB) LIGHT STARTED FLASHING ON BOTH THE DASHBOARD AND THE EPB CONTROL LEVER AND THE BRAKE LIGHT WARNING LIGHT WAS LIT. IT SEEMED TO BE DRIVING FINE, AND I NEVER ENGAGED THE PARKING BRAKE SO I THOUGHT I MAY HAVE DONE SO ACCIDENTALLY. I PULLED OVER, TURNED THE CAR OFF AND TRIED TO DISENGAGE THE PARKING BRAKE BUT IT JUST KEPT FLASHING. I TOOK IT TO MY GARDEN CITY MAZDA DEALERSHIP TO SERVICE IT FOR THE DAYTIME RUNNING LIGHTS RECALL, SO I TOLD THEM ABOUT THIS PROBLEM AS WELL. WHILE WAITING FOR THE APPOINTMENT, SOME DAYS THE LIGHTS STAYED OFF AND SOME DAYS CAME ON. AT THE DEALERSHIP, I PAID $140 FOR A DIAGNOSTIC AND WAS TOLD THAT THE PARKING BRAKE MODULE SHORTED OUT AND NEEDED TO BE REPLACED, AT A COST OF OVER $900. I ASKED IF THERE WAS A CHANCE MY BRAKES WOULD MALFUNCTION OR IF I COULD DRIVE THE CAR SAFELY AND WAS TOLD THE BRAKES WOULD NOT BE AFFECTED, SO DUE TO THE COST I OPTED TO NOT HAVE IT REPAIRED. THIS CAR IS LESS THAN 5 YEARS OLD AND I SHOULD NOT HAVE TO PAY FOR THIS SAFETY DEFECT. MY ODOMETER READS APPROXIMATELY 55,000. NOW I HAVE TO DRIVE AROUND WITH A VERY DISTRACTING RED PARKING BRAKE WARNING LIGHT FLASHING ON AND OFF CONSTANTLY AND MY BRAKE WARNING LIGHT LIT. THIS DISTRACTION IS AN ADDITIONAL SAFETY CONCERN. I'M NOT SURE IF GARDEN CITY MAZDA REPORTED THIS ISSUE TO THE MANUFACTURER, BUT APPARENTLY MAZDA IS AWARE OF THIS ISSUE BUT NO SAFETY RECALL HAS BEEN MADE. WHY? I FEEL AT THE VERY LEAST, EVEN IF NO SAFETY RECALL, THAT CUSTOMERS SHOULD HAVE THIS ISSUE REPAIRED AT NO COST AS SOON AS THEY REPORT IT TO MAZDA. PERHAPS ABC'S 7 ON YOUR SIDE, PIX 11'S [XXX] /WHAT A SHAME, NBC'S BETTER GET [XXX], OR ANY CONSUMER INVESTIGATIVE UNIT WOULD BE INTERESTED IN FEATURING THIS PROBLEM - BEFORE SOMEONE GETS KILLED! PLEASE HELP! TY INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 55,000

THE ELECTRIC PARKING BRAKE (EPB) HAS MALFUNCTIONED. THE CAR WAS PARKED IN A LEVEL GARAGE OVERNIGHT, WITHOUT THE PARKING BRAKE ENGAGED. WHEN THE CAR WAS TURNED ON THE EPB LIGHT CAME ON AND IS FLASHING, AS WELL AS THE BRAKE LIGHT WARNING. THE WARNING LIGHTS REMAIN ILLUMINATED ON THE DASH EVEN AFTER MULTIPLE RESTARTS. THE EMERGENCY BRAKE IS NOT ENGAGED AND THE CAR SEEMS TO DRIVE FINE. HOWEVER I HAVE NO EMERGENCY BRAKE NOW, WHICH IS OBVIOUSLY A SIGNIFICANT SAFETY ISSUE. *TR

Mileage: 33,000

SBS INADVERTENT ACTIVATION WHILE PULLING INTO A CLEAR PARKING STALL

AT 15K MILES THE DRIVER'S SIDE REAR BRAKE CALIPER FAILED, CAUSING THE BRAKE TO DRAG AND OVERHEAT DURING A 400 MILE HOLIDAY ROADTRIP. BY THE TIME THE PROBLEM WAS DISCOVERED BY THE ELDERLY OWNERS, THE REAR PADS WERE WORN DOWN TO THE BACKING PLATES AND THE ROTORS WERE HEAVILY SCORED. THERE WERE NO WARNING LIGHTS ILLUMINATED OR OTHER INDICATION ALERTING THE DRIVER TO THE PROBLEM. THIS IS A KNOWN ISSUE WITH THE REAR CALIPERS AND ELECTRIC PARKING BRAKE (EPB) GIVEN THE TSBS THAT MAZDA HAS PUBLISHED ON THE MATTER AS WELL AS THE NUMBER OF COMPLAINTS ONLINE AND WITH THE NHTSA. MAZDA REPLACED THE FAILED DRIVER'S SIDE CALIPER UNDER WARRANTY BUT DECLINED TO COVER THE DAMAGED PADS AND ROTOR CAUSED BY THEIR DEFECTIVE ASSEMBLY EVEN AFTER ESCALTING THE ISSUE TO CORPORATE. THIS SHOULD BE A SAFETY RECALL BUT MAZDA WOULD RATHER JEOPARDIZE THE SAFETY OF THEIR CUSTOMER (BY NOT PROACTIVELY REPLACING THE PASSENGER SIDE CALIPER) AND CHARGE THEM $500 FOR A BRAKE JOB TO CORRECT COLLATERAL DAMAGE CAUSED BY THEIR DEFECTIVE PARTS. WE HAVE BEEN LONG-TIME LOYAL CUSTOMERS OF MAZDA BUT THEY HAVE ACTED UNETHICALLY IN THIS INSTANCE AND DID NOT FULFILL THEIR WARRANTY CLAIM IN GOOD FAITH.

Mileage: 15,000

INTERMITTENTLY, THE REAR ELECTRONIC PARKING BRAKES DO NOT FULLY RELEASE. THIS CAUSES THE REAR BRAKE PADS TO WEAR ON THE ROTORS. THIS IN TURN RESULTS IN PREMATURE BRAKE WEAR, EXCESSIVE HEAT, AND A BURNING SMELL. THIS HAS HAPPENED MULTIPLE TIMES IN ALL DIFFERENT WEATHER CONDITIONS.

Mileage: 40,000

42K MILES LEFT REAR WHEEL BECAME SUPER HOT, TOOK TO MECHANIC, LEFT YEAR CALIPER WAS LOCKED UP , CALLED MAZDA THEY CAN DO NOTHING CAR OUT OF WARRANTY, I HAVE SEEN MANY OF THESE CARS WITH SAME ISSUE

Mileage: 42,000

MY WIFES CAR IS JUST OVER 3 YEARS OLD, COUPLE MONTH OUT OF WARRANTY OF COARSE HOWEVER THE EMERGENCY PARKING BRAKE LIGHT FOR NO REASON COMES ON AND BLINKS WHEN IT DOES THIS IT ALSO BLINK THE RED LIGHT ON THE DASH. IT WAS ONLY DOING THIS AT START UP HOWEVER NOW IT SEEM TO DO IT AT RANDOM EVEN WHILE DRIVING WHICH IS VERY SCARY TO THINK YOUR BRAKES COULD ACTUALLY LOCKUP. CALLED MAZDA USA, AND THEY SAID WELL IT MUST BE DIAGNOSED BY ONE OF THERE DEALERSHIP AND EVEN THEN WOULD NOT PROBABLY CONSIDER COVERING ANY PART OF THE BILL WHICH CAN RUN UP TO $1000.00 FOR THE EPB MODULE. THIS CAR HAS BEEN 100% CARED FOR ALL RECORDS BARELY 21.000 MILES, THIS IS THE 3RD FAULTY ISSUE OF SOMETHING BREAKING ON THIS CAR-1ST- ONE OF THOSE EXPENSIVE LED LIGHTS BURNED OUT, 2ND ELECTRIC SEAT MOTOR BURN OUT,AND NOW THIS MODULE AND THE CUSTOMER REP STATES THEY ARE NOT AT LIBERTY TO DISCUSS IF THIS WAS IN FACT A PROBLEM AND SAFETY ISSUE .PLEASE BE SAFE AND CAREFUL WHEN YOU PURCHASING YOUR MAZDA CX-5

ELECTRIC PARKING BREAK (EPB) WARNING LIGHT START BLINKING AFTER THE RELEASE OF THE BRAKE. I LIVED IN A WARM TROPICAL WEATHER. IN MY UNDERSTANDING THIS FUNCTION WORKS ON COLD WEATHER.PROBLEM PERSISTS INTERMITTENTLY. IF VEHICLE TURNED OFF, PROBLEM "DISAPPEARS" BUT APPEARS AGAIN WHEN THE BREAK BUTTON WAS RELEASED. WEEKS LATER THE CAR STARTED TO ACTIVATE THE SMART CITY BREAK ALARM WHEN MOVING IN MY NEIGHBORHOOD AND IN A CITY STREET WITH NO REASON, SUDDENLY, AND BRINGING A SAFETY ISSUE. ALSO STARTED TO MAKE STRANGE NOISES RELATED TO THE BRAKE, SIMILAR WHEN THE BRAKES OR PADS GET WET AND MAKING THE CAR FORCED TO BE MOVED WHEN PUSHING THE ACCELERATOR PEDAL, MAKING THE VEHICLE DIFFICULT TO MOVE, NO MATTER BREAK IS RELEASED AND TURNING IT SLOW AND VAGUE. AN ELECTRONIC DIAGNOSTIC REPORT WAS MADE AND SHOWS THE FOLLOWING CODES : CODE C2005 (ELECTRIC PARK BRAKE MOTOR GEAR UNIT (RH) CIRCUIT MALFUNCTION CODE C112A (INCORRECT ELECTRIC PARKING BRAKE MOTOR GEAR UNIT POSITION) CODE C2006 (ELECTRIC PARKING BRAKE MOTOR GEAR UNIT (LH) CIRCUIT MALFUNCTION.

Mileage: 33,000

ON JULY 25 I SLOWED DOWN IN GROCERY STORE PARKING LOT. SLOWLY APPROACHING PARKING SPACE AND APPLYING THE BRAKE TO STOP CAR. THEN SUDDENLY WITH NO REASON THE CAR ACCELERATED, JUMPED THE CURB.THEN CAR STOPPED AFTER I HIT BUILDING FORTUNATELY NO HUMANS. I WAS SHAKEN BUT NO BAGS DEPLOYED. I AM AFRAID TO DRIVE THIS CAR BECAUSE I AM CONCERNED IT WILL DO THIS AGAIN AND I WILL BE IN TRAFFIC OR NEAR PEOPLE AND I COULD HURT OR KILL MYSELF OR SOMEONE ELSE. THERE WAS NO WARNING OF ANY PROBLEMS. CAR IS STILL UNDER WARRANTY TO 8/12/2019. NHTSA HAD PROBLEM WITH TOYOTA UNINTENDED ACCELERATION IN 2010. PLEASE HELP WITH UNINTENDED ACCELERATION ON MAZDA. PEOPLE REPORTED THIS PROBLEM BEFORE ME BACK TO 2015. THIS IS MY SECOND COMPLAINT . NOBODY CALLED ME BACK AND CALLED AGENCY BEEN TOLD YOUR EMPLOYEE HE CANNOT GIVE ME INFORMATION I HAVE TO WRITE LETTER AND ASK. YOU ARE GOVERNMENT AGENCY AND YOUR MOTTO IS PEOPLE SAVING PEOPLE. PLEASE DO.

Mileage: 16,040

I SLOWED DOWN IN GROCERY STORE PARKING LOT. SLOWLY APPROACHING PARKING SPACE AND APPLYING THE BRAKE TO STOP CAR. THEN SUDDENLY WITH NO REASON THE CAR ACCELERATED, JUMPED THE CURB AND HIT BUILDING. THE WHOLE RIGHT SIDE WAS HEAVY DAMAGED.I HAD NO CONTROL. IT WAS UNINTENDED ACCELERATION. I MOVED THE CAR OFF THE GRASS FROM BUILDING, THIS TIME STOPPED NORMALLY. I AM AFRAID TO DRIVE THIS CAR BECAUSE I AM CONCERNED IT WILL DO THIS AGAIN AND I COULD HURT OR KILL MYSELF OR SOMEONE ELSE. CAR IS STILL UNDER WARRANTY TO 8/12/2019.PLEASE VISIT WWW.CARPROBLEMZOO.COM/MAZDA/CX-5/SERVICE-BRAKES-PROBLEM AND YOU WILL SEE SO MANY CX-5 OWNERS HAVE REPORTED PROBLEMS RELATED TO BRAKES. SOME EXPERIENCED UNINTENDED ACCELERATION TWICE. THIS IS BIG SAFETY PROBLEM.

Mileage: 16,040

ON 01/10/17 AT 11656 MILES I REPORTED A BURNING SMELL PRESENT CONSISTENTLY FOR SEVERAL MONTHS. LESTER GLENN MAZDA SAID THEY COULDN'T DETECT ANYTHING. I WENT FOR SERVICE 19MAY 18 AND WAS TOLD THAT MY REAR BRAKES WERE BAD. REPORT I HAVE FROM THAT SERVICE SHOWS RED FOR REAR AND GREEN FOR FRONT BRAKES AT 36865 MILES. 26 MAY 18 MAZDA LODI TOLD ME ALL 4 BRAKES AND ROTORS WERE BAD. I ASKED HOW THE FRONT BRAKES WERE BAD 1 WEEK AFTERLESTER GLENN TOLD ME THE FRONT BRAKES WERE GREEN. I WAS TOLD THAT MOST SHOPS HAVE INEXPERIENCED PEOPLE BUT LODI HAS ALL THEIR PEOPLE TRAINED AS MASTER TECHNICIANS. I WAS TOLD LESTER GLENN PROBABLY DIDN'T MEASURE. LODI SAID REARS WERE REALLY REALLY BAD AND THAT I SHOULD REPLACE ALL 4 BRAKES AND ROTORS AND ALL 4 TIRES FOR EVEN WEAR. I WAS TOLD CAR WAS NOT SAFE TO DRIVE WITHOUT THE WORK. I GOT THE WORK DONE. REPAIRS WERE COMPLETED AT 37354 MILES. 24MAY19 I AM TOLD ALL BRAKES ARE GOOD. I CALL 06 JUN 19 AND COMPLAIN THAT I AM HEARING SQUEAKING. I CALL& I'M TOLD THAT IT'S PROBABLY NOTHING BUT BEST TO SEE IF IT PERSISTS.SOUND PERSISTS. I GO IN24 JUN19 AND COMPLAIN OF NOISE AND VIBRATION THROUGH STEERING WHEEL AND FLOOR BOARD. THE SERVICE MANAGER DRIVES THE CAR WITH ME AND HEARS THE SQUEAK FAINTLYBUT SAYS HE DOESN'T FEEL THE VIBRATION AND THAT THE BRAKES ARE WORKING WELL. I LET THEM CHECK AND AM TOLD THE LEFT REAR CALIPER IS SEIZED. THE CALIPER WENT THROUGH THE PAD TO THE ROTOR AND REAR PADS AND ROTORS WERE REPLACED. I AM STILL HEARING SQUEAKING AND I FEAR IT THE RIGHT REAR CALIPER SINCE IT WASN'T CHANGED. I'VE CHANGED MY REAR PADS AND ROTORS TWICE IN 1YR/20000 MI. I FOUND OUT MY CAR IS AFFECTED BY TSB R052/16C (04-001/18) AND 04-002/19. R052/16C RESULTED IN A PRODUCTION CHANGE IN REAR CALIPERS STARTING IN SEPTEMBER 9 2016. MAZDAUSA WON'T ACKNOWLEDGE THAT THEIR DEALERS SHOULD HAVE REPLACED MY REAR CALIPERS OR THAT THEY SHOULD HAVE ISSUED A RECALL.

Mileage: 60,000

ELECTRIC PARKING BRAKE (EPB) CONTROL MODULE FAILURE: ON JUNE 19 AND 20 OF 2019 MY 2016 CX-5 WITH ONLY 18,000 MILES EXPERIENCED A PROBLEM WITH THE ELECTRIC PARKING BRAKE FUNCTION. WHEN I WOULD LIFT THE EPB SWITCH TO SET THE PARKING BRAKE THE INDICATOR LIGHT WOULD START FLASHING AND A WARNING SIGN ((P!)) WOULD SHOW UP ON THE DASH DISPLAY. THE MAZDA DEALER DID A DIAGNOSTIC CHECK AND DETERMINED THE EPB CONTROL MODULE NEEDED REPLACING. $765 LATER I WAS BACK ON THE ROAD. *AS THIS APPEARS TO BE AN INHERENT PROBLEM WITH 2016 CX-5S WITH VINS BELOW 781350 (SEE TSB 04-005/16 OF 08/05/2016 ATTACHED.) MY VIN IS 654830. ALSO, HTTPS://WWW.CARCOMPLAINTS.COM/MAZDA/CX-5/2016/BRAKES/SERVICE_BRAKES.SHTML SHOWS A NUMBER OF COMPLAINTS STARTING IN 2016 ABOUT THIS SAFETY ISSUE. I ALSO SAW SOME COMMENTS THAT A FAULTY EPB COULD CAUSE THE BRAKES TO LOCK UP UNEXPECTEDLY. THIS WOULD BE A SERIOUS SAFETY ISSUE IF THAT WERE TO HAPPEN IN TRAFFIC. THERE WERE NUMEROUS OTHER COMMENTS ABOUT THE EPB ISSUE FOR THE 2016 CX-5. I FEEL THIS SHOULD HAVE BEEN A RECALL ITEM IN 2016. THIS IS A LIFE SAFETY CONCERN. YOUR CONSIDERATION OF THIS CONCERN IS APPRECIATED. PLEASE SEE ATTACHED DOCUMENTATION. THANK YOU. *TR *TR 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

Mileage: 18,000

THIS WINTER, IT HAPPENED MULTIPLE TIMES, IN COLD WEATHER CONDITIONS OF APPROX. -4 TO 14 DEGREES F (-20 TO -10 DEGREES C), WHEN STARTING THE CAR, THE CAR EXHIBITED THE ELECTRIC PARKING BRAKE (EPB) LIGHT FLASHING, ALONG WITH THE RED FLASHING BRAKE ICON AND THE PARKING BRAKE ICON ILLUMINATED ON MY DASH. THAT WARNING WOULD BE ON EVEN THE DAY AFTER, WITH THE CAR OFF, UNTIL THE TEMPERATURE BECAME WARMER.

STARTED CAR IN DRIVEWAY 2/10/19, 4 PM 'ENGINE SOUNDED LIKE TIMING WAS OBVIOUSLY ABNORMAL. RANDOM AUTOMATIC BRAKING NOTED WHEN CAR IN MOTION, WITHIN ONE BLOCK OF LEAVING DRIVEWAY. IMMEDIATE INABILITY TO ACCELERATE BEYOND 10-12 MPH EXPERIENCED. ERROR MESSAGES THEN OBSERVED ON CAR DASHBOARD WARNING SECTORS: CHECK ENGINE; TRACTION CONTROL: TIRE PRESSURE MONITORING; SMART CITY BRAKE SUPPORT MALFUNCTION-FORWARD SCBS DISABLED. CAR UNSAFE TO DRIVE TO DEALER 12 MILES AWAY. CAR TOWED TO DEALER SITE 2/11/19 MONDAY AM. CAR HAS 28,330 MILES PER ODOMETER; SERVICE MAINTENANCE UP TO DATE, AS MANUFACTURER RECOMMENDED. DEALER ASSESSMENT OF CAUSE ON 2/11/19 REPORTED AS 'RATS NESTING IN ENGINE AND EATING THROUGH SOY INSULTATION ON WIRING ON ENGINE HARNESS.' REPAIR COSTS OF > $1,500 ESTIMATED. IT SEEMS THAT INSULATING ENGINE COMPONENT WITH NUTRIENTS ATTRACTIVE TO NESTING, UBIQUITOUS VERMIN IS A SERIOUS SAFETY CONCERN FOR CAR OWNERS AND USERS. ANY NHTSA GUIDANCE ON THIS CRITICAL ISSUE?

Mileage: 28,350

TOOK CAR IN FOR OIL CHANGE AND TIRE ROTATION. LESS THAN 10,000 MILES, CAR JUST 2 YEARS OLD. NEEDED MAJOR BRAKE JOB. TOTAL $600. THEY ARE TELLING ME BECAUSE I LIVE AT THE BEACH THE SALT CORRODED THE BRAKES AND IT IS NOT COVERED BY WARRANTY. I CALLED CUSTOMER SERVICE AND WROTE TO MAZDA HEADQUARTERS. NO ONE WOULD HELP ME. MY CONCERN IS WILL THIS BE OCCURRING EVERY 2 YEARS AND ARE THE BRAKES SAFE????

Mileage: 9,500

THE EMERGENCY PARKING BRAKE FAILS TO PROPERLY RELEASE CAUSING MAJOR DAMAGE TO CALIPERS, ROTORS, AD PADS.

Mileage: 34,882

AT 31,234 MILES MY MECHANIC SAID THAT MY BRAKE PADS AND ROTARS AND TIRES NEEDED TO BE REPLACED. WHEN WE WAS REPLACING THEM, THE EMERGENCY BRAKE AND CALIPERS SEIZED UP AND HE HAD TO ORDER PARTS (WHICH TOOK A WHILE BECAUSE OF THE NUMBER OF ISSUES WITH THE EMERGENCY BRAKE ON MY MODEL OF CAR). HE SAID THAT THE PROBLEMS WITH THE EMERGENCY BRAKES LIKELY ALSO CAUSED WEAR AND TEAR ON MY REGULAR BREAKS AND CAUSED THEM TO NEED TO BE REPLACED EARLY.

Mileage: 31,234

THE BRAKES HAVE BEEN FAULTY SINCE I'VE PURCHASED THE VEHICLE NEW. THERE IS A LOUD SCREAM THAT IS NOT FROM DUST OR WEAR. THERE IS A MANUFACTURING DEFECT IN THE BRAKES. THE BRAKES ARE VERY LOUD EVERY TIME I APPLY THEM. I AM VERY CONCERNED ABOUT THIS, HAVE CONTACTED THE COMPANY BEFORE.

EBRAKE WOULD NOT DISENGAGE ON THE MAZDA CX-5 2016 GT WITH CITY BRAKE AND ELECTRONIC E-BRAKE AT 36,100 MILES DURING VARIOUS PARKING LOCATIONS SCENARIOS. VEHICLE WOULD START NORMALLY AT PUSH OF START BUTTON BUT THE E-BRAKE LIGHT WOULD STAY ON IN THE FLASHING MODE. TURN ENGINE OFF/RESTARTING WOULD RESOLVE THE PROBLEM TEMPORARILY JUST TO RETURN TO THE SAME ISSUE AT RANDOM PARKING LOCATIONS. DEALERSHIP SUGGESTED A REPLACEMENT BATTERY MAIN 12 VOLT BATTERY FOR $185+TAX+INSTALLATION. BATTERY REPLACEMENT SUGGESTED BASED ON A CLAIM OF LOW VOLTAGE MEASURED AT THE E-BRAKE SWITCH LOCATED ON THE CENTER CONSOLE. THERE WAS NO OTHER SOLUTIONS PROVIDED BY THE DEALERSHIP FOR FURTHER TESTING/ISOLATION OF ISSUE PRIIR MAKING A PAYMENT, TO INCLUDE CONFIRMATION THAT IN FACT THE BATTERY IS THE CULPRIT. UTILIZING AN ALTERNATE/TEST BATTERY COULD BE A TEMPORARY TESTING SOLUTION. PAYMENTS WERE MADE AS REQUESTED AND THE ISSUE OF THE FLASHING E-BRAKE LIGHT FLASHING/E-BRAKE NOT DISENGAGING IS LESS APPARENT WITH 2 INCIDENTS 1 MONTH AFTER BATTERY REPLACEMENT. INCIDENTS OBSERVED WHILE IN COVERED/UNCOVERED PARKING SCENARIOS, OUTSIDE TEMPERATURE OSCILLATE FROM 75 TO 92 F. VEHICLE REAR BRAKES WERE REPLACED UNDER 5000 MILES BY DEALERSHIP DUE TO NOISES AND PREMATURE WEAR. VEHICLE ALSO HAS A MAZDA REMOTE START SYSTEM INSTALLED BY DEALERSHIP WITH A HISTORY OF ELECTRICAL FAILURE OF THE A/C COMPRESSOR. DOCUMENTATION AVAILABLE FOR REVIEW.

Mileage: 35,000

EXCESSIVE REAR BRAKE WEAR. REAR PADS WORN DOWN TO METAL BACKING PLATE AT 20,900 MILES WITH NO AUDIBLE BREAK WEAR INDICATOR. FRONT BRAKES 70% WORN AT SAME MILAGE.

Mileage: 20,900

MY FIANCE STARTED TO HEAR A NOISE COMING FROM MY REAR WHEN BRAKES WHILE I WAS DRIVING. I ALSO NOTICED THAT MY CAR WOULD ROCK WHEN I TOOK THE PARKING BRAKE OFF. I WAS TOLD THAT MY REAR BRAKE PADS WERE WORN DOWN, THE REAR PASSENGER SIDE HAD SLIGHTLY MORE WEAR THEN THE THE REAR DRIVER SIDE. NEW PADS WERE INSTALLED AROUND 32,000 MILES. ABOUT 8,000 MILES LATER I STARTED TO HEAR THE SAME NOISE AGAIN, THIS TIME IT WAS WORSE. I TOOK IN AGAIN TO GET LOOKED AT AND THE REAR PASSENGER PADS WERE COMPLETELY WORN DOWN, WHILE THE REAR DRIVER PADS BARELY HAD ANY WEAR TO THEM. I WAS TOLD IT WAS MOST LIKELY A MALFUNCTIONING CALIBER. MAZDA RAN MY VIN AND STATED THAT IS CAME UP AS A TSB BUT STATED THAT I WAS OUT OF WARRANTY AND THAT THEY WOULD NOT COVER IT. I WOULD LIKE TO REPORT THIS BECAUSE I AM AFRAID THAT WHEN I DRIVE MY VEHICLE MY BRAKES WILL MALFUNCTION CAUSING ME GET INTO AN ACCIDENT WHICH MAY RESULT IN DEATH.

Mileage: 32,000

WHEN REPLACING REAR DRIVERS SIDE REAR BRAKES AND ROTOR, NOTICED EXCESSIVE WEAR COMPARED TO PASSENGER SIDE. REPLACED PADS AND ROTORS ON BOTH DRIVERS AND PASSENGERS REAR. TWICE SINCE THE REPLACEMENT, THE REAR BRAKES HAVE STAYED ENGAGED ON THE DRIVERS SIDE, CAUSING EXCESSIVE HEATING, SMOKING, ETC TO THE BRAKES, WHEELS, AND TIRES. SUSPECT PARKING BRAKE ON DRIVER SIDE NOT DISENGAGING. HAVE STOPPED USING PARKING BRAKE. HAVE NOT HAD REPEAT OCCURRANCE SINCE STOPPED USING PARKING BRAKE.

Mileage: 45,000

I SLOWED DOWN IN MY NEIGHBORHOOD, GOING ABOUT 10 MILES AND HOUR, AND WAS COASTING INTO A PARKING SPACE AT ABOUT 5 MPH IN MY HOME NEIGHBORHOOD. IT WAS ABOUT 1:15 PM ON A SUNNY, CLEAR DAY. I WAS APPLYING THE BRAKE TO STOP THE CAR AS I PULLED INTO THE SPOT YET I WAS GOING SLOW AND COASTING STRAIGHT INTO THE SPOT. SUDDENLY, THE CAR SPED UP, THE BRAKES HAD NO RESPONSE, AND THE CAR JUMPED OVER THE CURB AND RAN INTO TWO BUSHES. I DID NOT HAVE MY FOOT ON THE ACCELERATOR, I HAD MY FOOT ON THE BRAKE...BUT MORE THAN ANYTHING, I HAD NO CONTROL, IT WAS UNINTENDED ACCELERATION. THEN THE CAR STOPPED AFTER I HIT THE BUSHES. I WAS SHAKEN, BUT NO BAGS DEPLOYED. I THEN MOVED THE CAR OFF OF THE GRASS, AND PULLED THE CAR AROUND TO THE SAME PARKING SPACE. THIS TIME THE CAR STOPPED NORMALLY. I HAVE 18,168 MILES ON THIS CAR. I HAVE BEEN THE ONLY OWNER. I AM AFRAID TO DRIVE THIS CAR BECAUSE I AM CONCERNED IT WILL DO THIS AGAIN AND I WILL BE IN TRAFFIC OR NEAR PEOPLE AND I COULD HURT OR KILL MYSELF OR SOMEONE ELSE. THERE WAS NO WARNING OF ANY PROBLEM.

Mileage: 18,168

CAR IS A 2016.5 MAZDA CX-5 WITH APPROX 12,000 MILES. CAR BEGAN MAKING A GRINDING SOUND WHILE DRIVING; MADE AN APPOINTMENT WITH MAZDA TO LOOK INTO THE PROBLEM. DROPPED OFF THE VEHICLE MAY 11, 2018, PICKED UP THE VEHICLE MAY 12, 2018. SERVICE TECHNICIAN STATED IT WAS THE VEHICLES BRAKES, WHICH ARE NOT COVERED UNDER WARRANTY, AND WOULD NEED TO BE PAID OUT OF POCKET. I WAS SURPRISED TO HEAR I NEEDED NEW BRAKES DUE TO THE LOW MILEAGE AND AGE OF THE VEHICLE SO I BROUGHT THE CAR TO MY PERSONAL MECHANIC, TO GET A SECOND OPINION, BEFORE HAVING ANY EXPENSIVE REPAIRS PERFORMED BY MAZDA. LOCAL MECHANIC (MIDAS SHOP) SAID THAT THE REAR BRAKES WERE ENTIRELY WORN DOWN (OUTER PADS ONLY) AND HAD WORN DOWN SO MUCH, THEY HAD DAMAGED THE REAR BRAKE ROTORS WHILE THE REAR INNER PADS APPEARED TO HAVE MINIMAL WEAR CONSISTENT WITH THE AGE OF THE VEHICLE. FRONT BRAKES ALSO LOOKED TO HAVE MINIMAL WEAR CONSISTENT WITH THE AGE OF THE VEHICLE. MIDAS RECOMMENDED THE REAR BRAKE PADS AND ROTORS BE CHANGED IMMEDIATELY FOR SAFETY PURPOSES; AND COMMENTED HOW UNUSUAL THIS BRAKE PROBLEM SEEMED. UPON GETTING HOME, I SEARCHED THE INTERNET AND FOUND TSB #04-005-16-3217; NHTSA #10092486 (AMONGST OTHERS) THAT TELL OF A SIMILAR ISSUE. UPON GOING BACK TO MAZDA WITH THE BRAKES AND ROTORS THAT HAD PREMATURELY FAILED AND EXPLAINING THE TSB'S ONLINE, AND REQUESTING A REFUND FOR THE MONEY SPENT AT THE LOCAL SHOP; I WAS TOLD THERE WAS NOTHING THEY COULD DO. I JUST FEEL THAT MAZDA SHOULD HAVE REPLACED MY BRAKES AND ROTORS UPON MY INITIAL VISIT, KNOWING THAT THIS APPEARS TO BE A COMMON ISSUE IN CARS WITH LOW MILEAGE.

Mileage: 12,000

I PULLED INTO A PARKING SPACE AND BEFORE I COULD PUT THE CAR IN PARK IT JUMPED THE CURB AND HIT A VACANT BUILDING. THEIR WERE DAMAGES TO THE GLASS WINDOWS AND THE FRAME OF THE BUILD IS WHAT STOPPED THE CAR.

Mileage: 18,000

OUR 2016 MAZDA CX-5 HAS 16,000 MILES ON IT AND THE REAR BRAKES HAVE COMPLETELY DETERIORATED. AFTER VISITING THE DEALERSHIP, I WAS TOLD THE BRAKES HAVE RUSTED OUT DUE TO THE USE OF THE PARKING BREAK (WE NEED TO USE THE PARKING BREAK DUE TO WHERE WE PARK). MAZDA CLAIMS THIS IS A NORMAL 'WEAR-AND-YEAR' ISSUE BUT I DO NOT SEE HOW THIS IS AS THE VEHICLE HAS SUCH LOW MILEAGE. THE 2013-2015 CX-5S SUFFERED A SIMILAR ISSUE WHERE MAZDA WILL FIX AND REPLACE THE BRAKES. HOWEVER FOR US, THEY CLAIM THIS IS OUR FAULT ALTHOUGH THE VEHICLE IS LESS THAN TWO YEARS OLD.

Mileage: 16,000

IN AUGUST 2016, I BOUGHT A BRAND NEW 2016 MAZDA CX-5 (DEALERSHIP: WELLESLEY MAZDA). UNFORTUNATELY, THE CAR HAD ISSUES RELATED TO MY BRAKES. ON DECEMBER 08, 2017, THE BRAKES OF MY RIGHT REAR TIRE LOCKED UP WHILE I WAS DRIVING IN A CITY STREET (35MPH ZONE) CAUSING THEM TO OVERHEAT TO THE POINT WHERE THE BRAKE DISC GOT RED HOT AND SMOKED UP, INCREASING THE RISK OF MY TIRES BLOWING OUT/CATCHING FIRE DUE TO THE HEAT GENERATED BY FRICTION. IN ADDITION TO THIS BEING A SAFETY RISK FOR MYSELF AND OTHER PEOPLE ON THE ROAD, THIS WAS EXTREMELY INCONVENIENT. MY CAR WAS IN NO CONDITION TO BE DRIVEN AND I WAS STRANDED ALONE IN THE MIDDLE OF THE NIGHT. THIS IS NOT THE FIRST TIME THIS ISSUE OCCURED. I HAD A SIMILAR COMPLAINT IN AUGUST 2017 WHERE THE LEFT WHEEL LOCKED INVOLUNTARILY WHILE I WAS DRIVING. I WAS FORTUNATE THAT I WAS ABLE TO NOTICE THE SMOKE BEFORE THINGS GOT WORSE AND THAT THIS DID NOT CAUSE A COLLISION. WELLESLEY MAZDA REPLACED THE CALIPERS, BRAKE DISC ETC. ONLY FOR THAT PARTICULAR TIRE, DESPITE MY REPEATED REQUESTS TO REPLACE THOSE FOR ALL THE TIRES OR FOR AT LEAST THAT AXLE. MY CAR HAS ONLY RUN ~8,000 MILES, I AM REGULAR WITH MY CAR'S MAINTENANCE AND MY LAST SERVICE WAS ON 12/04/2017. MAZDA IS TELLING ME NOW THAT THIS WAS A KNOWN ISSUE WITH THE CALIPERS AND THERE WAS A SERVICE BULLETIN FOR THIS. HOWEVER, I WAS NOT MADE AWARE OF THE THIS ISSUE AND THE SAFETY BULLETIN. THIS COULD'VE BEEN DONE ON MULTIPLE OCCASIONS: A) WHEN THE ISSUE WITH THE LEFT BRAKE HAPPENED B) WHEN I REPORTED A GRINDING NOISE COMING FROM MY CAR (IN SEPT OR OCT) C) WHEN I GOT MY CAR SERVICED. THEY WERE NOT ABLE TO DETECT THIS ISSUE AND AS A SAFETY PRECAUTION DID NOT REPLACE THE OTHER CALIPER, A DECISION THAT PROVED TO BE INCORRECT AND A RISK TO ME AND OTHERS. THERE ARE NO RECALLS EITHER.

Mileage: 8,300

DEC 9, 2017 - TODAY WAS FIRST DAY OF SNOW AND FIRST DAY IN MY >2 YEARS OF DRIVING CX-5 THAT I EXPERIENCED LOSS IN BRAKING, WHICH SCARED THE HELL OUT OF ME. IT HAPPENED THRICE WITHIN SPAN OF 20 MINUTES. EACH TIME I STARTED THE CAR AND TRIED TO BRAKE FOR THE 1ST TIME, IT WOULDN'T STOP AND ROLLED OVER FOR ATLEAST 3-5 FEET EVEN WHEN I HAD THE BRAKES PRESSED TO THE FLOOR. THANKFULLY IT WAS ON INTERNAL ROADS AND I WAS AT 15 MPH ANTICIPATING STOP SIGNS AT INTERSECTIONS. IT HASN'T HAPPENED TO ME BEFORE DURING LAST YEAR WINTER SEASON, SO NOT SURE WHAT IS CAUSING IT.

Mileage: 39,975

REAR BRAKE PADS AND ROTORS SHOW SEVERE WEAR AT 14K MILES. ROTORS HAVE VISIBLE WEAR MARKS AND CORROSION. BRAKING FUNCTION IMPAIRED AND PEDAL MUST BE DEEPLY PRESSED TO ACHIEVE DECELERATION. DEALER SAID THIS IS NORMAL WEAR AND TEAR AND REPLACED PADS. HOWEVER EVEN WITH NEW PADS, BRAKING IS STILL MUSHY. 2015 AND 2014 MODEL YEARS HAD SIMILAR PROBLEM / TSB. APPEARS THAT MANUFACTURING DEFECT CONTINUED INTO 2016 MODEL YEAR.

Mileage: 14,000

CAR HAS 6379 MILES. BRAKES GRABBING AND CAR JERKS AT TIMES WHEN PEDDLE APPLIED. CAR HAS 20% BRAKE PAD LR 20% RR 50%RF 50% LF. TOOK INTO MAZDA DEALER AND THE SOLUTION WAS TO REPLACE PADS. WITH 6379 MILES DRIVEN MOSTLY ON HIGHWAY IS THIS A FAULTY PAD PRODUCT? HAPPENS AT LOW SPEEDS WHEN STOPPING. STARTED 06/17 AND STILL HAPPENING.

Mileage: 6,300

GRINDING AND SQUEAKING IN REAR BRAKE PADS AND ROTORS ONLY. CAR HAS 26,000 MILES ON IT WITH VISIBLE MARKS ON REAR ROTORS ONLY! NOISE HAPPENS WHILE DRIVING OR BRAKING

Mileage: 26,000

WHILE DRIVING ON A SLOPE WITH BIT OF CURVE ON A HIGHWAY WHEN I APPLIED A MILD BRAKE TO REDUCE THE SPEED, THE CAR ABRUPTLY MOVED STRAIGHT LEFT AND GOES OFF ROAD. THE BRAKE AND STEERING DIDN'T RESPOND IMMEDIATELY FOR FEW SECONDS AND THE CAR KEEP GOING DOWN OFF ROAD ON A VERY ROUGH TERRAIN. LUCKILY IT STOPPED FEW METERS BEFORE A SHARP FALL.

Mileage: 1,048

IN TRAFFIC WHEN THE CARS AHEAD SUDDENLY STOPPED. I APPLIED BREAKS HARD AND THEY KICKED BACK, RESISTING MY EFFORTS TO STOP. NARROWLY AVOIDED ACCIDENT BY SHIFTING INTO N AND HITTING THE BREAK AGAIN. I STOPPED A FEW INCHES FROM THE VEHICLE AHEAD !

Mileage: 500

THE ELECTRONIC PARKING BRAKE LOCKS THE REAR WHEELS AS DESIGNED. THE TOGGLE SWITCH THAT ACTIVATES THE BRAKES HAS DIRECT CONTROL THAT DOES NOT GO THROUGH THE ANTI-LOCK BRAKE SYSTEM OR THE ON BOARD COMPUTER. ONCE THE PARKING BRAKE IS ACTIVATED, AT ANY SPEED, THERE IS A TWO STEP PROCESS REQUIRED TO RELEASE THE BRAKES AND ALLOW THE REAR WHEELS TO ROTATE. IN MY CASE, THE ACCIDENTAL ACTIVATION OF THE BRAKE SWITCH AT LESS THAN 10 MPH LOCKED UP THE REAR BRAKES AND THE CAR CAME TO A VERY ABRUPT SCREECHING HALT. IF I WERE GOING FASTER WHEN THIS OCCURRED, THE BRAKE LOCK UP COULD HAVE LED TO A LOSS OF CONTROL OF THE VEHICLE.

Mileage: 3,800

TL* THE CONTACT OWNS A 2016 MAZDA CX-5. WHILE DRIVING 5 MPH, THE VEHICLE ACCELERATED AND INCREASED RAPIDLY WITHOUT WARNING. ALSO, THE BRAKES FAILED TO WORK. AS A RESULT, THE CONTACT DROVE OVER A SMALL TREE AND THEN CRASHED INTO ANOTHER TREE, WHICH HELPED STOP THE VEHICLE. THE CONTACT SUSTAINED MUSCLE, NECK, AND BACK PAIN. MEDICAL ATTENTION WAS NOT REQUIRED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,751.

Mileage: 2,751

MAZDA HAS A TSB 04-005/15 THAT NEEDS TO BE EXPANDED TO INCLUDE THE 2016 MODEL YEAR; CURRENTLY IT ONLY COVERS MODEL YEARS 2013-2014, BUILD BEFORE OCT 9, 2013. MY 2016 CX5 (WITH LESS THAN 30,000MI.) HAS EXPERIENCED THE SAME FAILURE AS DESCRIBED BY MAZDA'S TSB (EXCESSIVE OUTER BRAKE PAD WEAR WITH LITTLE INNER PAD WEAR). MADZA SERVICE MANAGERS ARE NOT HONORING THIS TSB IF THE VIN IS AFTER THE EFFECTIVE DATE. SORRY I DON'T HAVE ANY PHOTOS AT THIS TIME TO DOCUMENT THE PROBLEM. I HAVE ATTACHED MAZDA'S TSB 04-005/15 WHICH DESCRIBE THE PROBLEM AND THEIR PROPOSED SOLUTION, AND HOW THEY HAVE EXTENDED THE VEHICLE WARRANTY PERIOD FOR HAVING THIS ISSUE REPAIRED. *TR

Mileage: 30,000

ELECTRONIC PARKING BRAKE STAYS ENGAGED WHILE DRIVING CAUSING BRAKES EXCESSIVE WEAR AND BRAKE FAILURE. FIVE 2016 CX5 VEHICLES MANUFACTURED IN SAME 5 MONTH PERIOD CAME TO DEALERSHIP WITH SAME PROBLEM. PROBLEM FIRST DETECTED BY SQUEAKING. PROBLEM GETS WORSE UNTIL DIFFICULT TO STOP WHEN BRAKING. GRUMBLING NOISE IN FRONT CAUSED BY BAD BEARINGS. PROVIDING DEALER RECORDS AND PARTS THAT HAVE BEEN ORDERED. CONCERNED THAT MAZDA HAS NOT ADDRESSED THIS ISSUE WHICH MAY NOT MANIFEST ITSELF FOR A YEAR OR MORE AFTER PURCHASE. MAZDA IS STILL SELLING THE 2016 MODELS SINCE THE 2017'S HAVE BEEN DELAYED. MAZDA HAS HAD REAR BRAKE PROBLEMS IN ITS PREVIOUS MODELS OF CX5 BUT DOES NOT ADDRESS ISSUES ON THE 2016. CONCERNED THAT SOMEONE MAY BE SERIOUSLY HURT OR KILLED BY THIS BRAKING ISSUE. CAR HAS BEEN IN SERVICE SINCE NOVEMBER 17 2016 BECAUSE SUITABLE PARTS ARE STILL ON ORDER. WORRIED THAT WITH TIME PARTS WILL DETERIORATE AGAIN. PLEASE SEE PART NUMBER OF THE EPB UNIT STILL OUTSTANDING ON ATTACHMENT. *TR

Mileage: 20,700

BOUGHT NEW CAR; DRIVEN LESS THAN 400 MILES; THUDDING NOISE NOTICED PRETTY MUCH FROM DAY 1. GOT LOUDER. TOOK IT IN. THE RIGHT REAR HUB, AND BEARING ASSEMBLY WERE FAULTY AND HAD ALSO DAMAGED INNER DISC. THE DEALER FIXED IT BUT ASSURANCE OF "FAULTY PART, DOESN'T HAPPEN WITH MAZDA" NOW DOES NOT RING TRUE. THIS COULD HAVE BEEN A SAFETY ISSUE FOR ME HAD I BEEN DRIVING LONG DISTANCE, FOR WHICH THIS CAR WAS PURCHASED.

Mileage: 400

TL* THE CONTACT OWNS A 2016 MAZDA CX-5. THE CONTACT STATED THAT WHILE ATTEMPTING TO STOP AT 20 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND. THE CONTACT STATED THAT WHILE THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE ACCELERATED CONTINUOUSLY. THE VEHICLE WAS ABLE TO BE STOPPED AFTER THE BRAKE PEDAL WAS DEPRESSED TO THE FLOORBOARD. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BATTERY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,797.

Mileage: 1,797

WHILE ATTEMPTING TO PULL INTO A PARKING SPACE WITH A 2016 MAZDA CX-5 (7000 MILES) ALL OF THE WARNING LIGHTS ON THE DASHBOARD LIT UP AND THE CAR STARTED ACCELERATING ON ITS OWN (UNINTENDED ACCELERATION). THE BRAKES WOULD NOT WORK! IN AN ATTEMPT TO AVOID THE CAR PARKED IN FRONT OF ME I SWERVED TO THE RIGHT, UNFORTUNATELY I HIT THE PARKED CAR WITH ENOUGH FORCE TO MOVED IT ABOUT 12 FEET FORWARD. MY VEHICLE CONTINUED GOING UP AN OVER A CURBED MEDIAN AND FINALLY CAME TO REST APPROXIMATELY 100 FEET AWAY WITH ENOUGH FORCE (BRAKES FINALLY WORKED) TO KNOCK MY GLASSES OFF AS MY HEAD JERKED FORWARD. VEHICLE WAS TOWED TO THE DEALER AND WAS EXAMINED AND DEEMED "WORKING AS DESIGNED". SUPPOSEDLY, INFORMATION WAS SENT TO MAZDA USA ENGINEERS, THE DEALER STATES THEY FOUND NOTHING UNUSUAL BUT HAVE NEVER GIVEN ME A WRITTEN REPORT STATING SO EVEN THOUGH I HAVE REQUESTED IT ON MULTIPLE OCCASIONS. THE DEALER RECOMMENDATION WAS TO FIX THE DAMAGE TO MY CAR ($4400.00 WORTH) AND THEN THEY WOULD INSTALL A "SPECIAL BLACK BOX" AND DRIVE THE VEHICLE FOR A FEW DAYS. AFTER DRIVING THE VEHICLE FOR 3 DAYS, THE DEALER STILL SAYS THAT NOTHING IS WRONG WITH THE VEHICLE. WE FEEL THAT MAZDA CORP SHOULD TAKE THIS VEHICLE BACK AND INSPECT IT THOROUGHLY FOR UNINTENDED ACCELERATION, AS WE DO NOT FEEL COMFORTABLE DRIVING THIS VEHICLE ANYMORE.

Mileage: 7,000