2021 MAZDA CX-5 Engine Problems

LOW ENGINE OIL LEVEL light on about 1000 miles from last oil changed. Dealer fixed the Mazda recall code: P250F on July 30, 2025. Now is same issue of LOW ENGINE OIL LEVEL light on again on November 19, 2025.

The contact owns a 2021 Mazda CX-5. The contact stated that the Front Brake System Malfunction, Forward Brake Malfunction, and Check Engine warning lights were illuminated. The contact stated that while driving at various speeds, the vehicle started jerking and hesitating as if the wheels would lock up. The steering wheel vibrated while turning to the left or the right. The vehicle was taken to the dealer, who was able to retrieve a diagnostic code; however, the DTC number was unknown. The dealer was unable to identify the exact cause of the code. The vehicle was not repaired. The manufacturer was informed of the failure and opened a case. The failure mileage was approximately 81,000.

Mileage: 81,000

..... ON AT LEAST 5 SEPERATE OCCASIONS OUR 2021 MAZDA CX5 SUV ACCELERATED TO A HIGH RATE OF SPEED (ON IT'S OWN). IT HAS DONE IT TO MY WIFE AND I BOTH. I CONTACTED TWO DIFFERENT MAZDA SERVICE CENTERS AND WAS ADVISED THEY HAVE NO KNOWLEDGE OF THIS AND THAT THERE ARE NO OPEN RECALLS OR TSB's AND AS INTERMITTENT AS IT IS IT WOULD BE ALMOST IMPOSSIBLE TO DUPLICATE. ON JULY 18TH THE CAR ACCELERATED (ON ITS OWN) AGAIN BUT THIS TIME IT DROVE MY WIFE INTO A TREE AT APROX. 35/40 MPH BREAKING HER RIBS. THE BODY SHOP INFORMED ME THIS MORNING THAT THE CAR IS A TOTAL LOSS. MAZDA NEEDS TO GET TO THE BOTTOM OF THIS AND RESOLVE THIS ISSUE ASAP. THIS TIME IT WAS A TREE, THE NEXT TIME IT MAY BE AT A CROSSWALK OR AT AN INTERSECTION. IT'S JUST A MATER OF TIME UNTIL SOMEONE IS KILLED OR AT THE VERY LEAST BADLY HURT. I DON'T KNOW HOW MAZDA CAN BE UNAWARE OF THIS PROBLEM, IT'S ALL OVER THE INTERNET. OUR BODY SHOP PULLED IT UP ON LINE AND WAS SHOCKED AT THE AMOUNT OF COMPLAINTS/ CONCERNS THAT EXISTED RELATED TO THIS PROBLEM. PLEASE INVESTIGATE THIS BECAUSE THE NEXT PERSON MAY NOT BE AS FORTUNATE. THANK YOU IN ADVANCE.

No codes, dealer unable to duplicate. I have been hearing a lifter tick come and go for months (since February ) with my oil level up to par. The ticking gets louder and then quieter.

Car engine shut down and slowly came to a full stop on the highway on 1/4/25, putting myself and my daughter of being rear ended at full speed on a highway where the speed limit is 65mph. The steering wheel locked and I was unable to move the car to any shoulder. I put the car in park and pressed the start ignition button to start the car and was able to drive again. An appointment is scheduled for 1/17/25 for diagnostics at a Mazda dealership. There were no warning messages prior to this event.. My battery was replaced 2 weeks prior to this incident.

Check engine oil light came on after only 2K miles from last oil change. Upon inspection there was practically no oil in my engine!!! I see there is an ongoing issue since 10/21 with 2021 Mazda CX-5 turbo engines. Despite Mazda’s awareness of the problem, they have yet to issue a recall to fix this issue!!!

Engine developed a major oil leak at 70,000 miles, with multiple seals leaking. This appears to be a known defect with these vehicles and owners should not be bearing the cost for repairs.

The vehicle is low mileage (11,500 miles) and is burning an excessive amount of oil (up to a quart every 1,000 miles) The dealership is aware of this and just keeps saying to add oil.

Oil has been leaking multiple times, with warranty repair for a faulty timing cover and gasket. This is now leaking again after being repaired twice already. This most recent time causing error messages regarding oil while driving. Significant burning smell coming from engine area.

For the third time in 3 years we have had to had the timing cover and gasket replaced due to major oil leakage. This appears to be a very common issue with this car, and even after getting it “fixed” the first time it is leaking again.

Low engine oil light 3600 miles before next oil change

Excessive combustible gasoline vapors in engine compartment and in passenger compartment. Engine, available for inspection. Risk of fire/explosion because of high concentration of combustible vapors/gasoline. Yes -- confirmed by dealer (Safford Brown Mazda of Fairfax (Virginia)). No -- Notwithstanding being apprised of the problem Manufacturer has not inspected No warning signs. Manufacturer has acknowledge gasoline leaking into engine oil. Vapors were exacerbated because of a failed oil enging filler cap (probably cracked), and replacement of the same.

I got this suv in 2023 and I kept up with oil changes and I take it in for a oil change and not even 2 days later the oil light came on so I topped it off and I go in for another oil change not even 2 days later I'm running hot so I take it back to the dealer to find out I have either a cracked head or a blown gasket??!!! There is coolant visible and mazda told me they are aware of this problem but why aren't they doing something about it bc ppl are barely making ends meet and they continue to sell these cars with these engine problems without fixing the issue...

There is a ticking sound coming from the engine, it seems like there are many issues with faulty hydraulic lash adjusters after a search online.

Oil light has come on indicating low oil. I have serviced this car through the dealership on schedule since I purchased it new. I don't believe modern cars should "lose oil" at less than 30,000 miles.

Cylinder head crack. Oil leak.

Ever since the vehicle was bought brand new. It had oil consumption issues. I always had to top off engine oil every 3 to 4 thousand miles or so.

I thought this was for a mechanical issue (not a safety issue). Check engine light came on not blinking. Was code p0126 covered in bulletin 01-005/23 - Coolant Control Valve. I'm on the Facebook CX-5 page and I see that many people have had this issue. One person had the same problem twice on the same car. I would like very much to have the correct NHTSA link to report this problem so that others may report it as well. In my case check engine light came on far from home. A local dealer said it would be safe to drive home which I did (about 180 miles). But a problem that occurs many times on a given car model perhaps should be a recall. The only charge was about $75 from the garage who read the code and diagnosed the problem. It was covered under warranty so there was no further charge to me.

I had driven about 10 miles when the Check Engine light came on when I was far from home. Not blinking. It was not on when I first turned the car on. No symptoms other than check engine light. Got to a garage who got a code p0126 that is covered under TSB 01-005/23 coolant control valve. Called dealer who said it would be safe to drive home 180 miles. I did that. Awaiting appointment tomorrow to get it fixed. I belong to a Mazda Facebook group where lots of others are reporting this same problem - some for a second time!

Excessive oil leak after 11,000 miles/car purchased new from dealer. There is currently a class action suit regarding this issue. Dealer denies problem, offering to top off oil only.

I have an oil consumption on my cx-5 turbo. Have to add 1/2-3/4 quart 4k after service interval oil change.

On 8/7/2023 I noticed that there had been intermittent engine oil level alarms on my phone's Mazda app over the previous several weeks starting on 7/14/2023. In none of the instances did the low oil level light on the instrument cluster light up. I checked the oil level and it was at the bottom of the indicating range on the dipstick. I added 1 quart of oil to bring the level to the top of the indicating range. The oil had last been changed by a Mazda dealer on 10/31/2022 at a vehicle mileage of 13,699. On 8/18/2023 when I took the vehicle in to the Mazda dealer to check this issue the mileage was 20,432, a difference of 6,733 miles. That mileage was well within the owner's manual prescribed service interval mileage. There is no oil on the floor of the garage under where the car is parked leading me to believe the oil has been leaking into the combustion chamber. My vehicle is covered under Mazda Technical Service Bulletin 01-012/21 which offers a possible explanation. I suggest my VIN should be added to TSB 01-003/23 which covers the repair. Without fixing this oil leak, my engine is at risk of catastrophic failure due to low oil level.

The contact owns a 2021 Mazda CX-5. The contact stated that while driving at an undisclosed speed, the oil light illuminated. The contact stated he stopped at a local gas station and purchased a quart of oil and topped off the oil level. The vehicle was driven to the dealer. The contact stated that after servicing the vehicle, the dealer informed him that the manufacturer had denied the repair because the check engine light was not illuminated. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 19,000.

Mileage: 19,000

The car is burning oil and has been since brand new, to the extent that I must drive around with spare oil in the back. First time it came on I didn’t believe it to be real.. A new modern vehicles shouldn’t be losing or burning oil. Mazda has released a TSB (01-11/22) regarding this issue but has yet to issue a repair or recall. It infuriates me as I love everything the else about the car but this will affect my Mazdas longevity, including emissions equipment, and Mazda is not standing by the reliability of its product. Makes me lose trust in the manufacturer, and I can’t see myself ever buying a Mazda again so long as Mazda refuses to to Stan by it’s product and disregard their own reliability reputation.

My car have barely 10k miles and every 3k miles the oil engine light turn on. I thought was a leak but there is no leak or spilled oil anywhere. I find out that lots of 2021 mazda engine have the same issue and that BURN oil for a valve fail that Mazda still didnt recall. To confirm i had a mechanic check for it and they state that engine is burning oil and is not supposed to, expecially because the car barely have 10k miles in almost 3 years driving and that many other customers with same year and vehicle have the same issue .

Vehicle drives very "rough" at low speeds less than 30 mph. The car feels like it is jumping and can't tell at what year it should be driving in. This is very noticeable when driving around residential areas. This is a common issue with the Mazdas with the Skyactive engines. Dealership in Raleigh knew about this problem and said that there is nothing they can do except possibly provide an update to the computer software. I have written to Mazda corporation regarding this and of course, no response was received. Mazda needs to acknowledge this problem with their special transmission/engines and FIX this. I shouldn't be having these kinds of issues with a vehicle that has less than 13,000 miles

Just before taking the vehicle for a second oil change at a total of 11,664 miles or approximately 7,000 miles between changes, I noticed that the oil level was at least 1 quart below normal. I added oil to make sure that it was above the add point on the dipstick. I researched and found several other complaints about other 2021 Mazda turbo engines with the same complaint. I'm concerned that this excessive use of oil will damage the internal parts of the engine.

I was on vacation and returning home when I got a message on my Mazada App that there was an issue detected. It was time for an oil change which I intended doing when I returned home. The message stated that I had Low oil level and to add 1 qt. of engine oil. The "oil" light illuminated on the dashboard and I immediately pulled over and turned the vehicle off for 5 minutes as stated in the owners manual. When I restarted the car the "oil" light was off but I was very fearful of driving the car as I had 6 hours of driving left to get home. I found an instant oil change facility and immediately had the oil changed and refilled to full. I contacted the dealer to record this incident. The car has 25,000 miles on it and I religiously take the vehicle to the Mazada garage for all required services. This is the first time this happened with this vehicle. My advice from the dealer was to keep checking the oil level every week.

The low oil light has come on a total of 3 times already for me and I'm only at 18k miles. I have gotten 4 oil changes already. The 2021 models burn oil like crazy and Mazda has not put out an official recall yet. There's a TSB (01-012/21) and a class action lawsuit (8:22-cv-01055 )

I have only 20k miles on my car and my engine's oil consumption has suddenly jumped. Despite checking my oil frequently, my oil becomes low and the oil warning light comes on. The oil warning light last came on while I was traveling on a snowy 2 lane canyon road while leaving a ski resort in Utah. I had to immediately stop my car on a busy, icy road to add more oil. I almost got hit by a sliding car and killed. I went to the dealer with this problem and they told me they could not help me unless my oil light was on. Driving with a oil light on in the winter is dangerous. The engine could seize and leave me stranded on the side of the road. The dealership said to run the car low on oil with the oil light on and them come in.

The engine low oil light comes on every ~3000 miles when Mazda recommends an oil change at every 7,500 miles. For some reason this engine eats oil and has consistently reproduced the check engine light every 3k miles. Mazda hasn't issued an official recall but has published a technical service bulletin.

Engine burns excess oil and must be topped off before service is due. The dealership acknowledges this is a problem on all 2021 Mazda turbo engines. Mazda has no fix. The first time occurred when I was driving in the country in July 2022 and the check oil light came on. Today, March 3, my check oil light lit up. I am not due for service for another 1800 miles. I have read it is a valve stem problem which causes oil to leak into the engine which can cause the car to stall among other issues such as unnecessary wear and tear. A class action suit has been filed in California (Heinz vs Mazda) November 15, 2022.

The car is consuming excessive engine oil. Between 3000-4000 miles the low engine oil light comes on. I was on the highway and had to pull over. I was told we don’t need oil change until 5000 miles. Not feeling safe to drive long distance. Dealership acknowledged seal is causing the leaks, but said Mazda won’t cover the cost unless check engine light is on. Also the break pads are moving slightly when breaking, dealership said it’s normal due to break pads are moving back and forth when breaking. However, I can hear the breaks clicking.

My car is a 2021 CX-5, Turboed AWD vehicle. It keeps consuming oil. I took it to the dealership, Sandy Sansing Mazda in Pensacola, where I purchased the car. The technicians informed me that these models are known to consume oil. They did not tell me that when I bought it in September of 2022! They had a technical service bulletin, which works as a policy for the company, with a range of VIN numbers that indicated the vehicles with those VIN numbers are likely to have a manufacturing defect that allows oil to leak into the combustion chamber. My car's VIN number falls within that range. While I purchased this vehicle to drive long distances, including to see and care for my mother in NC, who was recently diagnosed with terminal brain cancer, and to Alaska from FL, my newish (pre-certified) car runs out of oil quickly. It must be causing internal damage (plugs, wires, exhaust, and the cylinders). When I asked the Mazda techs to fix the issue, they informed me they would not uphold the warranty, because I put oil in the vehicle. I was 400 miles away from home on a trip, on a Sunday, when a light in my car came on that indicated the car was low on oil. Why wouldn't I put oil in it? It is not safe to drive a vehicle with no oil, as it could cause the engine to stop working. One time, my oil pump went out in a 2002 Tacoma, and my camshaft welded itself together, or to other parts of the engine, at 70 mph down a highway. I lost power steering, power brakes, power in general. The timing belt was instantly shredded. It's not safe to drive cars that consume oil so rapidly between recommended changes. Mazda would not uphold their warranty responsibly, and they have known about the defect for some time, yet they are still selling cars that are unsafe to drive.

Low engine oil light appeared despite standard maintenance service and oil change at Mazda dealer the prior month. Service technician confirmed oil was low by 1 and 3/4 quarts and added oil. Mazda dealership advised there is a service bulletin for my vehicle with this problem dating back to 2021, and that the problem is likely due to a faulty valve, but that they have no planned fix available. I am concerned about the long-term damage of engine oil continually leaking into the combustion chamber. Mazda should be asked to fix this for car owners, not simply top off our oil each time that it leaks.

oil consumption on a 2021 Turbo CX-5. problem has been reproduced and confirmed by dealer. warning lights twice. first time told it was normal. happened twice. only on my third maintenance oil change was it acknowledged. had to do a lot of research on my own. caused enormous stress to existing mental health issues. would not have even been addressed had i not stated the issue.

Engine is either burning or leaking oil. The low oil light flashed after a 2hr highway trip (traveling to my parent's house for Christmas with my wife), low oil was confirmed the following day via dipstick. Oil was changed at the dealership about 4 months ago, mileage is under 24k miles. Looks to be related to this service bulletin, which still does not appear to have a fix or recall associated with it. Mazda Oil Consumption TSB Turbo Engines Components: ENGINE AND ENGINE COOLING, TIRES, ELECTRICAL SYSTEM NHTSA ID Number: 10202685 Manufacturer Communication Number: 01-012-21-3832 5 Affected Products Vehicles MAKE MODEL YEAR MAZDA CX-30 2021 MAZDA CX-5 2021 MAZDA CX-9 2021 MAZDA MAZDA3 2021 MAZDA MAZDA6 2021 Summary Some vehicles may have a LOW ENGINE OIL LEVEL warning message and a CHECK ENGINE light illuminated in the instrument cluster, along with DTC P250F:00 stored in memory. DTC P250F:00 - Engine oil level signal: engine oil level low. Upon inspecting the engine oil level, the level is found to be low and there doesn't appear to be any trace of oil leakage in the engine compartment. This concern usually occurs when the mileage reaches approximately 3,100 - 4,700 miles (5,000 - 7,500km) and may also occur again after replacing or topping off the engine oil. The root cause of this concern has not been identified yet, therefore a repair procedure will be announced at a later date. Since this issue has been reported after a valve stem seal modification, it is very likely that valve stem seal damage is causing oil to leak into the combustion chamber.

When I reached 7000 miles on my car the low oil light came one. I immediately drove it to the dealership - ending a vacation early as I thought something was seriously wrong with the car. I got to dealership and they blamed me for getting an oil change at a competitor and not putting in enough oil. They then changed the oil and again at 12000 the low oil light came on. There seems to be an oil consumption issue that Mazda is NOT admitting to or fixing. Every time I drive more than 4500 miles the car is 1/2 a quart low and it warns me. Now the dealership wants me to spend HUNDREDS of dollars on a vehicle in warranty for oil consumption testing....though there is no leak and no soot in the tail pipe.

New vehicle at approximately 6,000 miles and again at 9,500 turned on low oil light dashboard. Added one quart oil each time (twice) to restore oil level. Vehicle currently has approximately 10,500 miles. McDonald Mazda West slow to respond to performing warranty service related to TSB 01-012/21. Thank you.

New vehicle at approximately 5,500 miles turned on low oil light dashboard. Added one quart oil each time to restore oil level. Vehicle currently has approximately 7,000 miles. McDonald Mazda West slow to respond to performing warranty service related to TSB 01-012/21. Thank you.

At 16,550 miles (5675 miles since the last oil change), my oil pressure light came on. Per owner's manual, I turned the car off & let the oil drain into the pan for 5 minutes. I checked the oil but due to it being so hot it was hard to get an accurate reading. I turned the car back on & the oil light was off. I proceeded to drive into town and 25 miles later the light came on again. I checked the oil & it appeared to be very low. I added a quart of oil and the light went off. I checked the oil level later when the car was cool & the oil level on the dipstick was now halfway between the 2 dots on the dipstick. I drove about 300 miles home from our trip and the light never came back on. I took it to the dealership the next day & the technician said no codes showed that my oil level was low and they said my oil level was now 2 Qts too high. I only added 1 and they changed it last. Even though I was told there was a known issue involving a valve stem seal, they told me Mazda will not authorize the repair unless the engine code error is present (P205F?) & the low oil light is on. They were unable to explain why my low oil light came on. I was told that I need to change my oil every 5k miles even though the owner's manual says I can go up 7500 miles. They also told me that I should wait 10-15 minutes to let the oil drain after shutting the car off and not the 5 minutes that it states in my owner's manual. They told me if this issue happens again, to have my car towed to the nearest Mazda dealership. However, again the repair would only be done if both conditions were present. A bulletin had been produced on this issue but not provided to the owners of the vehicles. This is a safety risk since I was on a trip and would never imagine having this issue with a new car 1year old. Had I known this was an issue, I could have been more prepared. Potentially letting oil continue to seep into the combustion chamber of my engine is not ok.

Car is consuming oil since new and requiring additional oil to be added before oil changes. There was a TSB created by Mazda a year ago (TSB # 01-012/21) however there is no fix. I am concerned with the potential for damage to other engine systems aside from the reported issue with the valve stem seals resulting in undrivability and premature engine problems due to oil leaking past the valve stem seals.

Excessive oil consumption. Confirmed by the dealer.

My car appears to consuming oil excessively. I bought this car new in March of 2021 at I have had to top off my oil between oil changes at almost every single oil change since I have owned it. The car only has 33900 miles on it and usually about two months in from my oil change the check oil light comes on and the dipstick shows the oil at the lower end of the dipstick. I have purchased oil on my own and have had to have the dealer top it off. After topped off it will usually make it fine until my next oil change but a brand new car should not be burning oil like this and I was told they have known about a valve stem defect since September of 2021 but still have not done a recall or have a fix for it.

Mileage: 33,900

I am having 2021 cx5 signature turbo 3400 mile and the engine light can me on upon checking the oil level was to low mark burnt out . I am concern that Mazda have not came up. With a recall yet.

At approximately 5,612 miles, the low oil pressure light came on. After changing the oil, it happened again at 7,760 miles. Both times the light came on, the oil level was low.

Car has 13000 miles and is consuming oil

Detected slight odor of burning oil while highway driving, mileage approximately 8,650. Three days later “low oil level” warning light lit up, mileage 8928. Allowed car to rest and checked oil level manually. Oil level was slightly above the minimum required. No signs of oil on garage floor.

Low oil light came on 4500 miles after oil change. Engine used nearly 2 quarts of oil quarl in that distance. Engine burning excessive amount of oil. No oil leaks. Burning oil internally. Reported to dealer.

Engine oil light indicated low oil level at 6000 miles. Dealer states there is a TSB on this issue but no repair process is available.

Car purchased new in 2021. Uses 1quart oil every 3,000 miles. Checked at dealer and assured of no leaks. Service bulletin issued by Mazda acknowledges problem probably due to faulty valve stem seals, but no resolution offerree for clients except “stop by for a quart of oil whenever light comes on!”

Engine oil consumption - around 2000 miles after oil change.

Motor using excessive amount of oil. Vehicle has just turned 20,000 miles. Uses a quart of oil ever 1500 miles or so.

Low oil light keeps coming on before it’s due. Went to dealer and they gave me a notice of a bulletin. 01-012/21. It states there is an issue where the engine leaks oil faster and could eventually cause engineer damage. They are asking us to come in more frequently for oil changes or to top off. Unknown what the fix is and it’s been on multiple new Mazda vehicle types.

Engine burns about 1 quart of oil ever 5000 miles since new.

Excessive oil consumption on brand new vehicle 1qt after 3800 miles

Excess oil consumption. Manufacturer recommended oil change interval is 7,500 miles. At 3500 miles a low oil warning light came on and I had to add oil. I changed my oil as recommended at 7500 miles. At 11,000 miles the warning light came on and I had to add oil once again. I am currently just shy of 15,000 miles and I'm getting my oil changed tomorrow. I've read that there is a known valve stem seal issue with these 2021 turbo engines that is causing this. I'm worried that there may be a catastrophic engine failure that could cause me to crash.

My check oil light has come on 3 times in between my first and 2nd oil changes. Added a total of 1 1/2 quarts between the 3 oil changes. Made the dealership aware of this last week at 2nd oil change. They’ve begun to monitor my mileage with my oil consumption and I’ll go in every 500 miles so they can document.

Oil burning and leaking as well after only 14,500 miles. I see there is a Class Action lawsuit filed against Mazda in late May of 2022 regarding faulty oil stem seals that cause oil to leak into the combustion chamber which will eventually cause O2 sensors to fail, catalytic convertors and engine valve failure. Dealer acted like they never knew about this issue and initially told me it was "normal" while the engine breaks in to burn oil. They attributed the "leak" to a faulty oil filter they put on during my recent oil change on July 8. Ridiculous that a brand-new car burns and leaks oil. Massive cover up by Mazda and a recall should be demanded. Apparently, they either do not want to spend 1000's of dollars in recalls or they do not have a fix. Either way, not owning up to this is a travesty and injustice!

Excessive oil consumption. After 3,000 miles driving, need to add a quart of oil as ‘oil low’ light comes on. Vehicle is 1 year old, and this happened at 3,700 miles on the odometer. Has happened after every oil change at around 3,700-4,200 miles driven.

Excessive oil consumption NEW 2021 MAZDA CX-5 CARBON ADDITION TURBO - At approximately 7000 miles the low oil light came on, I added oil and got an oil change 2/11/22. At 11000 miles got low engine oil light had to add a full quart on 7/20/22. There are no oil leaks or obvious damage anywhere. I contacted the dealer who stated that they recommend oil changes at 5000 miles though the manual states 7500. If oil is being blown through a gasket or seal it will potentially foul the o2 and emissions sensor, the cylinders, etc. and ruin the engine or cause catastrophic failure.

While beginning to turn into an interstate exit lane, all dashboard lights lit up, the engine died, and the car stopped. Power brakes & steering were inactivated. My husband was able to coast the car to the shoulder. My Mazda app said nothing wrong with car. Waited 3 hours for tow as we were out of state. The Mazda dealership found the high pressure fuel pump to have a malfunction. Two different technicians at the dealership related that Mazda was aware of the issue & had not yet issued a recalled.

July 6, 2021 Low oil light came on and I stopped to check oil and it was down 1quart. Then added oil. Miles on car 28,734. I always have oil changed every 5k miles and this was between oil changes. Happened 3200 miles into my next oil change. Mazda has a TSB out in reference to these engines and the TSB is TSB NO 01-012/21 Dated October 4, 2021. It states that Mazda is aware of the problem and as soon as they identify the root cause a complete repair will be made. I will be bringing vehicle into dealer for an oil comsumption test in the next 1500 miles when my oil change is due. The dealer does know there problems with these engines stated in the TSB. My safety and all others are good. On the Mazda Forum there are many complaints and I mean many complaints on this exact same issue I'm experiencing with this vehicle. People are extremely frustrated and getting excuses that this is just normal for these engines to use a quart of oil every 3 or 4 k miles. I don't agree and this is not normal.

On July 4th when car had only 10,300 miles driven on it, oil light came on. Oil level was down over 1.5 quarts. Car was not due for an oil change for another 1800 miles.

Low engine oil level light & status is coming on for our 2021 Mazda CX-5 turbo. It has 9115 miles and still 1300 miles away from needing oil change. I called our dealership today & was informed we were the 2nd to call today with message. They provided no further info. I have since found there are technical bulletins regarding this issue. Recalls need to be made & Mazda should be covering all repair costs for this.

Car is burning oil. The low oil level light has come on twice, requiring additional oil be poured into the engine between oil changes. Appears the car is burning oil.

When the cylinder deactivation system triggers It causes the engine/car to shake and stutter. Somtimes it's suttle and other times if feels like the car is going to stall out. It's a vibration that makes it feel like your driving over cobblestones. This has been ongoing for a few months now. I'm taking it to the dealer tomorrow. It appears to be the same problem as the 2018-2019 Recall.

The contact owns a 2021 Mazda CX-5. The contact stated that while stopped at a stop sign, the vehicle failed to accelerate while the accelerator pedal was depressed. The contact restarted the vehicle and corrected the failure. The vehicle was taken to the dealer. The dealer performed a Special Service Program (SSP) Recall #: SSPC7 (TCU Connect Concern CV/Battery) where the TCU software was updated; however, the failure recurred. The manufacturer was made aware of the failure and informed the contact that there was no additional recall associated with the VIN. The failure mileage was approximately 300.

Mileage: 300

Bought the car brand new in May 2021, did a first oil change at around 4K miles due to the fact the car uses conventional 5w-30 oil and not synthetic oil. At around 7k miles the low oil engine light came on. Checked the dipstick and it was low. Added a quart of oil to hold me over until the next available appointment. Dealer could not find any leaks, they completed a oil change again. I went in again at 11K for another oil change. Had no problems. A few days ago at 14K low engine light came on, this time I turned the car off. Let it sit over night. Made an appointment with the dealer for the next day. Turned the car on the next morning, light went away. Both times I got a notification from Mazda connect services alerting me of these problems. (Please see attached) I brought the car in on 12/22/21 and was told the car was low on oil and nothing else could be done until Mazda comes up with a solution.

ON Nov 4th my Mazda CX5 alerted me to low engine oil level by illuminating dashboard symbol and app notification. I attached a file containing an explanation of the issue, emails directed to Mazda corporation and Napelton Mazda in Naperville IL. I also attached screenshots of the in app notification and the Mazda TSB which I had to find on my own because Mazda coporate and both the selling/servicing dealer would not acknowledge the oil burning issue.

On 17-MAY-2021 after sitting unused for 1 day my Mazda CX-5, mfg year 2021 with about 1,500 miles did not start. All electrical systems failed, there was no indication of any power present. The vehicle is presently at the dealership it was purchased at about 90 days ago, 495 Mazda in Lowell MA and is available for inspection. The sudden loss of all electrical systems has the potential for stranding the driver and passengers in dangerous locations. The problem has not yet been reproduced. The vehicle has been inspected by the service department of 495 Mazda in Lowell MA who advised they had charged the battery and tested it as ok and offered to return the vehicle to me. There were no warning lights or other indication of this problem. This morning when I called for service, the dealer, 495 Mazda informed me they do not pick up failed automobiles and I should either call Mazda roadside assistance or jump start the car and bring it in. I measured the battery voltage at 2.5 volts and charged it with a high quality battery charger. The car then started. After shutting off the car there was a faint buzzing sound from the engine compartment. I advised the dealer service department of all these details. I would also note that after the car started I measured the battery voltage at over 14 volts proving the charging system works, after shutting off the engine the voltage dropped to 12.1 volts.