2023 MAZDA CX-5 Problems & Recalls
Detailed safety information and owner complaints
Problem Breakdown
Compare to Other Years
Common Problems
Cracked cylinder head probably caused by cylinder deactivation causing catastrophic oil loss on the highway. Upon researching this, I see that it is a known issue with Mazda. My car is now in the shop awaiting repairs. It only has about 35,000 miles on it. This is obviously a known defect and is sim...
The battery died, the car wouldn't start one night. The battery which is the original that came with the car is only about 2 years old. I googled the code from the code reader, it said some mazda cx-5 have a starting problem but then I checked the recall website and there was none.
LKA does not work & mazda seems to ignore its many complaints
Loud fan noise coming from the passenger side headlight. Noise continues when car has been turned off and stops when the light shuts off. Dealer said that replacement of the passenger headlamp assembly needed but would charge because it was not longer under warrant due to mileage. No warning lamp...
Humming or moaning noise from the passenger side headlamp. Inspected by dealer mechanic and mentioned the TSB 09-015-23B bulletin. Dealership replaced headlamp covered under warranty.
After driving a few mile, the following two warnings come up * Smart Brake System Malfunction * Forward Radar Sensor System malfunction. If I turn off the car and then restart, the warnings go away. However, it comes back if I drive for a while again. I have visited dealership a few times for the...
After driving a few mile, the following two warnings come up * Smart Brake System Malfunction * Forward Radar Sensor System malfunction. If I turn off the car and then restart, the warnings go away. However, it comes back if I drive for a while again. I have visited dealership a few times for the...
After driving a few mile, the following two warnings come up * Smart Brake System Malfunction * Forward Radar Sensor System malfunction. If I turn off the car and then restart, the warnings go away. However, it comes back if I drive for a while again. I have visited dealership a few times for the...
The adaptive headlight system and motor in 2023 Mazda CX-5 has defect and it makes buzzing noise and vibration. It was recognized by Mazda and its known defect. They should replace the defective headlight system even after the warranty period since this is not normal wear and tear part.
The driver-side power door mirror on my 2023 Mazda CX-5 vibrates excessively at highway speeds above 75 mph, especially on windy days. The vibration is so severe that it causes a blurred and distorted view, making it difficult to clearly see vehicles in adjacent lanes. This poses a significant safet...
The driver-side power door mirror on my 2023 Mazda CX-5 vibrates excessively at highway speeds above 75 mph, especially on windy days. The vibration is so severe that it causes a blurred and distorted view, making it difficult to clearly see vehicles in adjacent lanes. This poses a significant safet...
Fuel system failure. The vehicle just dies and does not restart, this is a safety issue due to it happening when you are driving on the highway and unable to get out of the way of traffic.
The vehicle turned the ac off and started blowing straight hot air into the vehicle after sitting in idle for less than 5 minutes. Which resulted in my dog having a seizure and passing away. There was not a notification on the app or any type of warning for this to happen.
The car has a lot of vibration when driving 60mph and above. Have had this issue looked at more than 5 times and they had my card for 1 month at the dealership trying to find the issue. This started back in February of 2024 and I have purchased 4 sets of tires and nothing makes the vibrations of the...
The car has a lot of vibration when driving 60mph and above. Have had this issue looked at more than 5 times and they had my card for 1 month at the dealership trying to find the issue. This started back in February of 2024 and I have purchased 4 sets of tires and nothing makes the vibrations of the...
The car has a lot of vibration when driving 60mph and above. Have had this issue looked at more than 5 times and they had my card for 1 month at the dealership trying to find the issue. This started back in February of 2024 and I have purchased 4 sets of tires and nothing makes the vibrations of the...
Vehicle is a 2023 Mazda CX-5 Signature Turbo model that had a leaking hydraulic tensioner for the serpentine belt at 15,759 miles. Mazda technician cleaned the hydraulic tensioner, and less than 500 miles later the leak returned. This is common enough in the community to expand TSB’s on this part.
When driving the vehicle, my car exhibits a rocking / shake when going from brake to gas at speeds below 20 mph. I was told by the dealership that it is normal operation, but when driving two other CX5’s, the behavior did not exhibit. I do not know what to do. I have also brought it to 2 independe...
Summary of Events: Purchase Date: 05/27/2023 Coolant Warning: In January 2025, I received a coolant temperature warning (code P0126) indicating insufficient coolant temperature. Repairs: I brought the vehicle in for repairs on 02/15/2025 for thermostat and related parts. The repairs were complete...
Summary of Events: Purchase Date: 05/27/2023 Coolant Warning: In January 2025, I received a coolant temperature warning (code P0126) indicating insufficient coolant temperature. Repairs: I brought the vehicle in for repairs on 02/15/2025 for thermostat and related parts. The repairs were complete...
Extremely heavy steering causing excessive driver fatigue making it difficult to maintain control of the vehicle at highway speeds (up to 70mph). Dealers unable to reproduce, likely due to it being cold outside when I had time to go. The hotter and dryer the roads gets, the better grip the tires hav...
I motor fan is constantly on when driving. It is 32F to 40F here in Hampton Roads. There is no reason the fan should be on. I have video of the fan running at 29 degrees F. I reported it to my local mazda 3 times. A person I know in another area reported the same problem and her local mazda dealer f...
See attached document for complaint.
Small amount of weight such as keys or phone is triggering the Occupant sensor in the front passenger seat. This issue just started and I am finding a lot of complaints regarding this.
Small amount of weight such as keys or phone is triggering the Occupant sensor in the front passenger seat. This issue just started and I am finding a lot of complaints regarding this.
Engine light came on. Immediately brought to dealer. Always serviced at dealership. One previous occurance of illuminated light reading major engine malfunction. Pulled car to side of road, called dealership who advised turn off and back on. Didn't tell me about ALL the problems that Mazda was aware...
The contact owns a 2023 Mazda CX-5. The contact stated that while the temperature was 45 degrees or lower, the vehicle failed to start properly, and the engine failed to warm up properly. The coolant light was illuminated, and the engine temperature gauge failed to rise above COLD. The vehicle occas...
Mileage: 4,000
The contact owns a 2023 Mazda CX-5. The contact stated that while the temperature was 45 degrees or lower, the vehicle failed to start properly, and the engine failed to warm up properly. The coolant light was illuminated, and the engine temperature gauge failed to rise above COLD. The vehicle occas...
Mileage: 4,000
The Low Oil Warning Light comes on between oil changes. I think this is the 3-4th time. I will have to add 1 quart of oil to the car after 3000-4000 miles. I only have about 33,000 miles on this vehichle and do the oil changes myself. I checked for leaks at the oil filter and oil drain plug. No in...
The vehicle continues to have safety features malfunctions with its sensors. The forward facing camera sensor and the Blind Spot Monitoring Sensor continues to malfunctions when driving in clear visibility with light to heavy traffic at random times during a day. These features assist the driver to ...
The vehicle continues to have safety features malfunctions with its sensors. The forward facing camera sensor and the Blind Spot Monitoring Sensor continues to malfunctions when driving in clear visibility with light to heavy traffic at random times during a day. These features assist the driver to ...
The vehicle continues to have safety features malfunctions with its sensors. The forward facing camera sensor and the Blind Spot Monitoring Sensor continues to malfunctions when driving in clear visibility with light to heavy traffic at random times during a day. These features assist the driver to ...
Headlight of the motor keeps rumbling in about 25000 miles of usage. Expense of fixing such a motor is estimated between 2500-2800$. Further, it is unknown how safe it would be for someone to keep driving such a car with a rumbling motor if they dont fix it. This sound and vibration of the motor ca...
Blind spot sensors blocked error messages. This will happen at least a few times a year. Usually on long freeway drives, using cruise control, at night, and when cooler out (less than 60f). Restarting the vehicle makes the error codes go away and the system functions normally afterwards. Seems like ...
Was driving up [XXX] when simultaneously my dash board lit up with errors and malfunctions, my interior lights started flickering and my steering wheel and brakes locked. Unable to control the vehicle I gripped the wheel for dear life praying as it veered left. The 2023 CX 5 with only 18K struck the...
When the vehicle light position is on Off at night the daytime running lights on the front of the vehicle come on which appear to be the same as the normal headlights, but the back lights are completely out. The brake lights work, but the back tail lights and licence plate light are out. The car's...
The driver's side mirror tends to vibrate or shake more than the passenger side mirror, especially at speeds above 50-60 mph or in windy conditions. It has been a common complaint among Mazda owners for quite a while, and it seems to be a design flaw that Mazda has not yet addressed with a permanent...
The driver's side mirror tends to vibrate or shake more than the passenger side mirror, especially at speeds above 50-60 mph or in windy conditions. It has been a common complaint among Mazda owners for quite a while, and it seems to be a design flaw that Mazda has not yet addressed with a permanent...
I love this car, but it has a bad habit, the vehicle accelerates on its own. If you take your foot off the gas, the car will intermittently lurch, almost jump forward. I’ve learned to deal with this by simply keeping a strong push on the break, but it is definitely is an issue. Another issue I�...
I love this car, but it has a bad habit, the vehicle accelerates on its own. If you take your foot off the gas, the car will intermittently lurch, almost jump forward. I’ve learned to deal with this by simply keeping a strong push on the break, but it is definitely is an issue. Another issue I�...
The contact owns a 2023 Mazda CX-5. The contact stated while the vehicle was parked, she entered the vehicle and noticed that the sunroof glass had exploded. The contact stated that she inspected the vehicle but could not determine the cause of the failure. The contact stated that the shade guard wa...
Mileage: 16,127
Slowly and cautiously entered parking lot of a small strip mall. Proceeded to a parking space located in between two parked vehicles.Maneuvering into parking space I removed foot from gas pedal toward the break pedal; before foot made contact with break pedal the vehicle accelerated on its own surgi...
Slowly and cautiously entered parking lot of a small strip mall. Proceeded to a parking space located in between two parked vehicles.Maneuvering into parking space I removed foot from gas pedal toward the break pedal; before foot made contact with break pedal the vehicle accelerated on its own surgi...
Slowly and cautiously entered parking lot of a small strip mall. Proceeded to a parking space located in between two parked vehicles.Maneuvering into parking space I removed foot from gas pedal toward the break pedal; before foot made contact with break pedal the vehicle accelerated on its own surgi...
I purchased a brand new 2023 Mazda Cx-5 on December 2022 from Daytona Mazda. The car has been great up until 34,310 miles when I noticed vibration in the steering wheel. I take the car to Sport Mazda North in Longwood Fl. They checked the brakes and rotors and tires. My brakes and rotors are fine. T...
While I was driving I heard an extremely loud noise (like fireworks). I slightly opened the sun roof cover and saw shards of glass. I pulled over to inspect further and realized that my sun roof glass had exploded! I saw no signs of anything (particularly rocks) that may have caused it. I called...
New 2023 Mazda CX5. We have experienced 2 Unintended Sudden Acceleration episodes. The most recent one was while backing down our driveway, the car suddenly accelerated when the brake was applied causing considerable damage to the car and house. Our front porch camera caught the entire episode sh...
I bought a new Premium Plus CX-5 in April of this year. Since I bought the car, occasionally I hear a sharp click or snap from the dashboard, particularly when it's warm outside and I have the AC on. I have video footage of the sound multiple times, but Mazda says they cannot replicate it. It sounds...
The sunroof spontaneously exploded outward while my wife was driving on the interstate. She was not near other vehicles or under an overpass for flying debris. We have had the vehicle for only 9 months and she works from home so it is kept in a garage for the majority of its life. It has not encount...
At 2:00 on a clear afternoon I was slowly coasting into a right hand turn into a parking space, and lightly tapping the brake to finalize the stop, when the car accelerated HARD forward over a curb and a sidewalk into the brick wall of a building. Airbag was deployed. My injuries were a nasty wris...
At 2:00 on a clear afternoon I was slowly coasting into a right hand turn into a parking space, and lightly tapping the brake to finalize the stop, when the car accelerated HARD forward over a curb and a sidewalk into the brick wall of a building. Airbag was deployed. My injuries were a nasty wris...
Mazda CX-5 Premium Between May and September this year, the MyMazda app has alerted me two times that the oil level was low. I manually checked and it was indeed low. The first time I brought it to a Firestone service center to have it checked and they verified that the level was down considerably t...
Brand new 2023 Mazda CX-5 with 150 miles on it experienced unintended acceleration while braking. Pulled into a parking spot with my foot on the brakes but the car didn't stop & even accelerated over a sidewalk and into a building. I experienced a bruise from the seatbelt. Airbags did not deploy. So...
Brand new 2023 Mazda CX-5 with 150 miles on it experienced unintended acceleration while braking. Pulled into a parking spot with my foot on the brakes but the car didn't stop & even accelerated over a sidewalk and into a building. I experienced a bruise from the seatbelt. Airbags did not deploy. So...
Brand new 2023 Mazda CX-5 with 150 miles on it experienced unintended acceleration while braking. Pulled into a parking spot with my foot on the brakes but the car didn't stop & even accelerated over a sidewalk and into a building. I experienced a bruise from the seatbelt. Airbags did not deploy. So...
The contact owns a 2023 Mazda CX-5. The contact stated that while the vehicle was parked, he observed a crack from the middle of the windshield to the bottom corner of the driver's side windshield. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but was unable...
Car’s (less than a month old)rear glass shattered when shut the driver side door. No prior damage or wild temperature fluctuations. Could have been dangerous if occurred while driving or someone sitting in back seat. Wondering if there’s a defect in glass, or install.
When applying the brakes car surges forward. If put in neutral engine races. Very difficult to bring to a stop with reduced braking. Multiple occurrences. Dealer states vehicle is operating within design perimeters.
When applying the brakes car surges forward. If put in neutral engine races. Very difficult to bring to a stop with reduced braking. Multiple occurrences. Dealer states vehicle is operating within design perimeters.
I was driving my new 2023 Mazda CX5 with approximately 1,300 miles in the center lane of a divided highway of the suburbs just north of New York City. I was driving with all windows closed, A/C turned on and the weather was clear, hot and sunny. Without any warning there was a loud and abrupt expl...
Brakes are very poor, car lurches forward at stop lights and you have to stomp the brake pedal to prevent running into the car in front of you.
The power liftgate on the 2023 Mazda CX-5 SUV closes with sufficient force that the vehicle owner's manual warns of possible serious injury or even death, and cautions the operator to be sure that people or objects are not in the way of closure. However, the actual design of the overall system permi...
The power liftgate on the 2023 Mazda CX-5 SUV closes with sufficient force that the vehicle owner's manual warns of possible serious injury or even death, and cautions the operator to be sure that people or objects are not in the way of closure. However, the actual design of the overall system permi...
4 month old car and brakes are rusted and rotor is warped. The car is shaky and rear right side grinder. Mechanic said it was safe to drive and that it was a “user error” for being to hard on the brakes. They said they inspected the vehicle and could not determine the “brown liquid” was. The...