2008 MAZDA CX-7 Engine Problems

I ALREADY HAVE A COMPLAINT BUT I FORGOT TO ADD THAT MY AIRBAG LIGHT IS ON AND WON'T COME OFF ALONG WITH MY ENGINE LIGHT IT WON'T EVEN CRANK SINCE WE BROKE DOWN IN THE MIDDLE OF HIGHWAY BECAUSE IDH THE MONEY TO GET IT FIXED AND TRYING TO ASK FOR A RIDE EVERYDAY! THANK YOU SO MUCH

Mileage: 1,212,300

I WAS DRIVING DOWN THE HIGHWAY AND SUDDENLY I HEAR A LOUD NOISE SOUNDED LIKE I WAS IN A BIG RIG TRUCK THEN ALL OF A SUDDEN IT STARTED TO OVERHEAT B4 I COULD PULL OFF OF HIGHWAY IT CUT OFF RIGHT IN THE HIGHWAY I HAD MY GRANDSON WITH ME AND THANK GOODNESS THERE WAS NOT A LOT OF TRAFFIC OR WE PROBABLY WOULD'VE BEEN DEAD

Mileage: 122,984

TL* THE CONTACT OWNS A 2008 MAZDA CX7. THE CONTACT STATED WHILE DRIVING AT AN UNKNOWN SPEED, SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE RESIDENCE. THE CONTACT STATED THAT HER SPOUSE DIAGNOSED THE FAILURE AS A MASS AIR FLOW SENSOR FAILURE. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR REPAIRS NOR WAS IT DIAGNOSED BY A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, THERE WAS NO ASSISTANCE PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 154,000.

Mileage: 154,000

THERE WAS BLUE SMOKE IN 2013 AND THE ENGINE OIL HAD BEEN BURNED TO NEARLY EMPTY. IT WAS FIXED WITH MY OWN POCKET BUT IN HAPPEN AGAIN. FYI, THE FIRST TIME IT HAPPENED AT ALMOST 40,000 MILES AND RIGHT NOW IS 62000MILES. RIGHT NOW THERE IS A PROBLEM OF THE POWER STEERING PUMP WHICH MAY OUT OF CONTROL WHEN IT MAKES TURN. I READ ANTICLE SAY THAT MAZDA WILL RECALL CX 7 INCLUDING YEAR 2008. WHEN I CALL THEM TODAY THEY SAID NO SUCH KIND OF RECALL. I READ A LOTS OF ARTICLE COMPLAINING MAZDA CX-7 REGARDING OF THESE TWO ISSUE. HOPE YOUR DEPARTMENT CAN FOLLOW UP TO PROTECT CONSUMER. ALSO WHEN THE CAR RUNS IN HIGHWAY OF FAST ENOUGH THERE'S NO SMOKE BUT WHEN IT RUNS SLOW THE SMOKE COME OUT TREMENDOUSLY. THANKS.

TOOK CAR TO MAZDA FOR AIRBAG RECALL, REPLACED AIRBAG BUT MAZDA TELLS ME THE ACTUAL SENSOR THAT TELLS THE AIRBAG TO DEPLOY DOES NOT WORK AND ITS MY RESPONSIBILITY TO FIX IT. PRIOR TO THE RECALL THE SENSOR DID NOT COME UP ON THE DASH AFTER THE RECALL I NOW HAVE A LIGHT ON MY DASH AND MAZDA IS TELLING ME ITS 700.00 TO REPLACE FIX AND PART AND LABOR. ELECTRICAL CAR SHORTS OUT ALL THE TIME, WINDOWS, ENGINE, LIGHTS WORK ONE DAY NOT THE NEXT WHEN DOORS OPEN. CAR STALLS OUT WHEN DRIVING AND SYSTEM REBOOTS. OTHER ISSUE IS I HAVE SPENT 7 THOUSAND DOLLARS IN REPAIRS ON THIS CAR. I HAVE BLACK SMOKE COMING OUT OF THE TAIL PIPES, IVE REPLACED THOUSANDS OF DOLLARS IN PARTS. ENGINE LIGHT WONT GO OFF. I TOOK IT FINALLY TO AUTO ZONE FOR A FREE ENGINE DIAGNOSIS TO GET A PRINT OUT AND NOW THE EMISSIONS VALVES ARE SHOWING FAULTY. ITS BURNING 2 QUARTS OF OIL ABOUT EVERY COUPLE OF WEEKS/MONTHLY BASIS. IVE REPLACED MOTOR MOUNTS, COOLANT/OIL PARTS, AIR COMPRESSOR, HEADLIGHTS, BUMBER, WIPER BLADES, ELECTRICAL CONTROL PANELS, ROCKER ARMS, SPOILERS THAT HAVE CRACKED WITH WEATHER, THE CAR STILL NEEDS ANOTHER MOTOR MOUNT, I NOW HAVE A KNOCK IN THE ENGINE LIKE ITS THE LIFTERS AND I STILL HAVE ANOTHER YEAR ON THIS 5 YEAR LOAN ON THIS CAR. I HAVE TO KEEP ROLLING PAYMENTS TO THE BACK OF THE LOAN TO KEEP UP WITH THE REPAIRS. ITS VERY FRUSTRATING. IVE NEVER HAD THIS MANY PROBLEMS WITH ANY CAR I HAVE PURCHASED EVER!!! EVEN THE PARTS DEPARTMENT AT MAZDA HAS SAID WHAT DO YOU EXPECT YOU PURCHASED A PLASTIC CAR ON WHEELS. IS THERE ANY OTHER PEOPLE EXPERIENCING PROBLEMS BESIDES MYSELF?

I GOT A RECALL ON THE AIR BAS BUT THE ENGINE WENT UP FIRST COUPLE WEEKS I HAD IT

AFTER BRINGING TO MAZDA FOR TAKATA INFLATOR RECALL, AND LOWER ROCKER ARMS RECALL, I WAS TOLD MY TIMING CHAIN SHOULD BE REPLACED AT A COST OF $1300 PLUS TAX!!! A MAZDA TECH. SAID HE KNEW FOR SURE THAT WAS THE ISSUE JUST FROM LISTENING TO THE NOISE. MY HOW KNOWLEDGEABLE FOR A GUESS. I STARTED RESEARCHING THIS, AND SEE THAT A CLASS ACTION SUIT WAS FILED IN 2012 REGARDING THIS ISSUE, AND IT WENT NO FURTHER. I WOULD LIKE TO KNOW IF I CAN GET FURTHER INFORMATION REGARDING THIS ISSUE AND IF MAZDA WILL PICK UP THIS BILL. I SEE A HUGE AMOUNT OF FOLKS HAVE COMPLAINED ABOUT THIS ISSUE AND THE VVT ALSO, AND MAZDA HAS DONE NOTHING. I WOULD LIKE TO PURSUE THIS ISSUE FURTHER. CAN YOU HELP, OR DIRECT ME ON HOW TO DO SO? I HAVE TAKEN VERY GOOD CARE OF THIS VEHICLE THAT I HAVE HAD FROM NEW AND NOW ALL OF A SUDDEN IT NEEDS A $1300 PLUS REPAIR? I AM DISSAPIONTED IN MAZDA AFTER READING THE COMPLAINTS, THE DANGER THIS ISSUE COULD CAUSE, AND THE FACT THEY DONT CARE.

THERE ARE SEVERAL RECALLS ON THIS VEHICLE INCLUDING AIR BAGS. WE HAVE MADE SEVERAL ATTEMPTS OVER THE YEARS TO GET ANY OF THESE DONE WITH ZERO SUCCESS. THE DEALERSHIP JUST KEEPS TELLING US TO COME BACK. OUR AIR BAG LIGHT COMES ON AND GOES OUT ALL THE TIME. THE LIGHTS FILL WITH WATER AFTER WASHING OR IF IT RAIN CAUSING THE HEADLIGHTS TO SHORT OUT AND BLOW THE BULBS. THE ENGINE RATTLES EVERYTIME YOU CRANK THE CAR AND THEN GOES AWAY. WE HAVE CHANGED THE OIL REGULARLY AND IT STILL DOES IT.

Mileage: 130,000

MAZDA CX-7 RECALL 9716H. RCVD RECALL NOTICE IN 10/2016 BUT NO FURTHER NOTICES & TOLD IN NOTICE THAT PARTS WERE NOT AVAILABLE TO CORRECT THE DANGEROUS RECALL. HAD NO IDEA HOW DISASTROUS THIS PROBLEM COULD BE. DRIVING MY CX-7 ON OLD WILLETS PATH, SMITHTOWN, NY ON 2/3/17 @ APPROX. 6:30PM WITH MY 4 CHILDREN IN THE CAR, TRAVELING LESS THAN 35 MPH WHEN THE RIGHT WHEEL CAME OFF THE AXLE OF THE CAR. THE WHEEL WAS THE RIGHT SIDE PASSENGER SIDE OF CAR. THE CAR THEN BEGAN TO TURN INTO ONCOMING TRAFFIC AS A RESULT OF LOSING CONTROL OF THE CAR. CARS HAD TO MOVE OUT OF MY WAY AS IT WAS ALMOST OUT OF CONTROL. I FEARED FOR THE LIFE OF MYSELF AND MY 4 KIDS IN THE CAR. THANKFULLY I WAS ABLE TO LUCKILY GAIN CONTROL OF THE CAR DUE TO MY 30+ YRS EXPERIENCE AS A DRIVER AND FORCE THE CAR ONTO THE SHOULDER OF THE RIGHT SIDE OF THE ROAD, SLIDING INTO DIRT. THE CAR SKIDDED APPROX 75 FEET ON PAVEMENT. (PHOTOS ATTACHED) THE CAUSE OF THE ACCIDENT WAS DIAGNOSED BY MY MECHANIC AS THE BALL JOINT AND LOWER CONTROL ARM OF THE CAR COMPLETELY SNAPPING/ BREAKING CAUSED BY EROSION/CORROSION, WHICH IS EXACTLY WHAT THE RECALL IS FOR. CAR WAS TOWED AS WAS NOT DRIVABLE. THE TIRE CAUSE DAMAGE TO THE AXLE WHEEL, AND OTHER PARTS OF THE CAR AND ENGINE AS DESCRIBED BY SMITH HAVEN MAZDA, WHERE CAR IS CURRENTLY BEING REPAIRED. HAD I BEEN TRAVELING AT A HIGHER RATE OF SPEED, THIS COULD HAVE BEEN A DEADLY MATTER AND MYSELF AND 4 CHILDREN COULD HAVE BEEN KILLED. I AM SO UPSET THAT MAZDA DID NOT IMMEDIATELY NOTIFY THEIR CUSTOMERS TO COMPLETELY STOP USING THESE CARS DUE TO THE DANGEROUS RISK OF DEATH/CRASH. I NO LONGER WANT TO BE AN OWNER OF THIS MAZDA AND WANT TO DITCH THIS CAR FOR FEAR OF WHAT COULD HAVE HAPPENED TO MY FAMILY; UNACCEPTABLE SAFETY NOTIFICATION BY MAZDA. HAD MYSELF OR CHILDREN BEEN KILLED OR HURT, I WOULD BE SUING MAZDA. WILL MAZDA CONSIDER OFFERING ME ANY COMPENSATION ON TRADING/SELLING THIS CAR?

Mileage: 101,000

I WANT TO IMPLORE YOU TO MAKE MAZDA RECALL THIS MAKE/MODEL, WITH THEM KNOWING THEY HAVE A FAULTY VVT/TIMING CHAIN ISSUE, THAT HAS AFFECTED HUNDREDS,IF NOT THOUSANDS OF CAR OWNERS, PUTTING THEIR SAFETY AT RISK. I HAVE NOT MYSELF, HAD THE ISSUES YET, THAT ARE WELL DOCUMENTED,BUT UNFORTUNATELY I DID PURCHASE THIS CAR, AND IT IS UNBELIEVABLE THAT MAZDA WILL NOT FIX THIS PROBLEM.

Mileage: 79,000

VVT AND TIMING CHAIN NOISE AND HEAVY ENGINE RATTLE AT START UP, 72,000 MILES ON VEHICLE MAZDA REFUSES ANY KIND OF WARRANTY ON ENGINE.

Mileage: 71,800

TL* THE CONTACT OWNS A 2008 MAZDA CX-7. WHILE DRIVING 10 MPH, THE VEHICLE BEGAN TO DECELERATE AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE ENGINE STALLED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. *TR

CAR HAD SEVERE OIL LEAK FOUND DURING AN OIL CHANGE WITH NO OIL LEFT IN THE CAR; HOWEVER THERE WAS NEVER OIL ON THE GROUND - I PARK IN THE GARAGE. I TOOK THE CAR TO THE DEALER FOR A DIAGNOSTIC TEST, THEY DID THE DYE TEST AND FOUND THE LEAK NEAR THE OIL COOLER FROM THE SEAL/GASKET. THIS IS A VERY EXPENSIVE PART AND IT APPEARS TO BE VERY COMMON AFTER 80K MILES FROM MY SEARCHES ONLINE. PLEASE INVESTIGATE AS THIS IS VERY UNSAFE AND NEEDS TO BE ADDRESSED.

* ENGINE ISSUES WHEN THE A/C COMPRESSOR LOCKED UP. THIS IS A KNOWN ISSUE IN THIS MAKE AND MODEL. THIS HAPPENED AROUND 36K MILES WHILE I WAS DRIVING ON A FREEWAY. WE HAD TO COAST INTO THE NEXT EXIT. * ENGINE KNOCKING ISSUES. THEY STILL PERSIST AND STARTED AROUND 50K MILES. * ENGINE RESISTANCE. ALONGSIDE THE KNOCKING THERE SEEMS TO BE A GOOD AMOUNT OF RESISTANCE WHEN TAKING YOUR FOOT OFF OF THE PEDAL FOR ACCELERATION. * THEY ADDED A FACTORY EXTENSION TO THE RADIO FOR THE IPOD. EVER SINCE THEY INSTALLED THIS, THE REST OF THE ELECTRICAL COMPONENTS HAVE BEEN OVERLOADED. - HEADLIGHTS GO OUT FREQUENTLY. THIS CONCERNS ME AS MY WIFE DRIVES THE CAR AND I WOULDN'T WANT BOTH TO GO OUT AT THE SAME TIME. - THE BATTERY WON'T HOLD A CHARGE IF NOT DRIVEN FOR A FEW DAYS. THE DEALERSHIP ACKNOWLEDGED THAT THE RADIO HAS A 'PARASITIC DRAW' ON THE BATTERY CAUSING THESE ISSUES, BUT REFUSES TO TAKE RESPONSIBILITY FOR THEIR INSTALLATION. THEIR SOLUTION IS TO CHARGE $800+ FOR A NEW HEAD UNIT, WHICH IS OUTRAGEOUS SINCE I NEVER DID ANYTHING TO THE FACTORY HEAD UNIT.

MY MAZDA CX7 - 2008 HAS ONLY 44,000 MILES AND THE ENGINE LIGHT WENT ONE AND AFTER BRINGING IT TO A MECHANIC AND CHECKING THE CODES WITH A COMPUTER, IT CAME UP THAT THE EGR VALVE NEEDS TO BE REPLACED. ALL THE MECHANICS THAT I TALKED WITH WERE REALLY SURPRISE AND ASKED ME IF THE MAZDA CX7 - 2008 HAS A RECALL ON THE EGV VALVE BECAUSE IT IS NOT NORMAL THAT WITH THAT LITTLE MILES THE EGR VALVE NEED TO BE REPLACED. I HAVE CHECKED ON THE INTERNET AND I'M SEEING MANY OTHER OWNERS THAT ARE HAVING THE SAME ISSUE. I THINK THERE IS A FACTORY DEFECT WITH THE EGR VALVE FOR THIS MODEL.

Mileage: 44,000

I HAVE WHITE SMOKE COMING OUT OF MY TAILPIPE WHEN IT IDLES. I ALSO HAVE A BURNING OIL SMELL IN MY CAR. I HAVE TO ROLL DOWN THE WINDOWS WHEN I GET INTO MY CAR. I HAVE A 2 1/2 YEAR OLD AND I CANT IMAGINE ITS SAFE FOR HER TO BREATH THIS IN. I TOOK IT TO GREEN MAZDA IN SPRINGFIELD IL TO BE REPAIRED, THIS IS A KNOWN ISSUE WITH THIS VEHICLE. THEY INSTALLED A VENTILATION KIT. THAT DID NOT SOLVE THE PROBLEM. I TOOK IT BACK AND NOW THEY SAY THERE IS NO PROBLEM. SO THEY SAW A PROBLEM AND INSTALLED A VENTILATION KIT BUT NOW THAT IS DOING THE SAME THING THERE IS NOT A PROBLEM. THE NEXT STEP IS TO REPLACE THE TURBO, WHICH THEY WILL NOT DO. THIS SHOULD BE A SAFETY RECALL. *TR

Mileage: 61,000

ON SUNDAY, JANUARY 4, 2015, I WAS DRIVING MY 2008 MAZDA CX-7 AND I STOPPED AT A STOPLIGHT. WHEN I TRIED TO TAKE OFF WHEN THE LIGHT TURNED GREEN, MY CAR HESITATED AND WHEN I PRESSED ON THE GAS PEDDLE A LITTLE MORE, IT STILL HESITATED THEN FINALLY TOOK OFF. ALL OF A SUDDEN, I HEARD AN EXTREMELY LOUD POPPING NOISE, AND THEN THICK, HEAVY WHITE SMOKE STARTED TO COME OUT OF THE TAILPIPE. THE WHITE SMOKE THEN STARTED FLOWING OUT FROM UNDER THE HOOD, AND IT STARTED TO COME INTO THE CAR THROUGH THE AIR VENTS. WHEN I TRIED TO PULL OVER AND PUT THE CAR IN PARK, IT WOULDN'T SHIFT INTO GEAR, SO I PUSHED THE PARKING BREAK, AND IT FINALLY STOPPED. I GOT OUT OF THE CAR AND WHEN I WENT TO GRAB MY PURSE, I SAW FIRE COMING THROUGH THE BOTTOM AIR VENTS ( THE ONES THAT BLOW AIR ON YOUR FEET) SO I GRABBED MY PURSE AS QUICKLY AS I COULD, AND RAN AWAY FROM THE CAR. THEN, I SAW PART OF THE ENGINE FALL OUT OF THE BOTTOM OF THE CAR, ON FIRE, AND BURN INTO THE STREET. ABOUT 5 SECONDS LATER, THE WHOLE ENTIRE CAR BURST INTO FLAMES. ALL OF THE DOORS WERE CLOSED, BUT THE INTENSITY OF THE FIRE BLEW BOTH OF THE PASSENGER SIDE DOORS OPEN, AND BLEW OUT ALL OF THE WINDOWS (INCLUDING THE SUNROOF, WHICH WAS CLOSED AT THE TIME). WHEN THE FIREFIGHTERS FINALLY PUT THE FIRE OUT, THE CAR WAS STILL SMOLDERING AND EVERYTHING INSIDE WAS MELTED. THE STEERING WHEEL, THE SEATS, THE DOOR HANDLES, THE MIRRORS, EVERYTHING. THE FIRE WAS SO STRONG THAT IT BLEW THE HOOD BACK ONTO THE WINDSHIELD. ALL THAT IS LEFT OF THE CAR, IS JUST THE METAL FRAME, AND THE ENGINE. THE CAR HAS A 4 CYLINDER ENGINE WITH A TURBO FEATURE ON IT. I BELIEVE THAT IS WHAT CAUSED THE FIRE AND MADE THE LOUD POPPING SOUND INITIALLY. *TR

Mileage: 87,177

I WRITE TO EXPRESS MY DISAPPOINTMENT AT THE QUALITY OF VEHICLES MAZDA IS PUTTING OUT, AND THE LACK OF RESPONSE MAZDA'S CUSTOMER SERVICE DEPARTMENT OFFERS ITS CUSTOMERS. IN 2008 I BOUGHT A 2008 MAZDA CX7 AND THIS CAR HAS GIVEN ME NOTHING BUT PROBLEMS. FROM THE FAULTY WIRING THAT ALWAYS BLOWS OUT THE HEADLIGHTS, TO THE POWER WINDOWS WHICH SOMETIMES TURN OFF AND TURN ON, TO THE EXHAUST FUMES THAT CAN BE SMELT INSIDE THE CAR, I'VE COMPLAINED ABOUT ALL OF IT AND SPENT COUNTLESS RESOURCES AND TIME TRYING TO FIX IT ALL. THE LAST STRAW CAME ABOUT A MONTH AGO WHEN I WAS INFORMED THAT MY VVT ADJUSTER AND CHAIN WERE OUT, THE TURBO WAS OUT AND THE ENGINE WAS FAILING AND IT WOULD COST ME CLOSE TO $4,000 TO REPAIR IT. WE'RE TALKING ABOUT A CAR WITH ONLY 75,000 MILES. ACCORDING TO MY MECHANIC AND ACCORDING TO EDMUNDS.COM REVIEWS THESE ARE ALL COMMON CX-7 PROBLEMS AND MAZDA JUST WON'T OWN UP TO THEM. *TR

Mileage: 75,000

THE OIL COOLER ON MY 2008 MAZDA CX-7 BEGAN LEAKING AROUND THE RUBBER O-RING A FEW WEEKS AGO. MY MECHANIC CALLED FERMAN MAZDA IN BRANDON, FL TO GET A REPLACEMENT AND WAS ADVISED BY THE SERVICE DEPARTMENT THAT THE OLD STYLE OIL COOLER HAD PROBLEMS AND MAZDA RE-DESIGNED A NEW ONE, AND NOW MAZDA OWNERS HAVE TO SPEND OVER $400 TO BUY A NEW ONE BECAUSE THE RUBBER GASKET AND OIL COOLER ARE NOT MANUFACTURED ANYMORE. OIL HAS COVERED MY ENGINE AND THE PLASTIC ENGINE COVER UNDERNEATH THE VEHICLE. THE HEAT FROM THE ENGINE CAN CAUSE A FIRE IF IT SPRAYS UP NEAR THE PLUGS/STARTER. THERE IS AN OBVIOUS PROBLEM WITH THE OIL COOLER, HOWEVER FERMAN MAZDA DOES NOTHING TO FIX THE PROBLEM FOR THEIR CUSTOMERS. *TR

Mileage: 85,415

WHILE ON A FREEWAY OFF-RAMP CAR STARTED TO IDLE IRREGULARLY ACCOMPANIED BY WHITE SMOKE AND A LOUD WHINING NOISE. IDENTIFIED PROBLEM AS A/C COMPRESSOR. TURNED OFF AIR CONDITIONING; SMOKE AND WHINING SEEMED TO STOP, AND I WAS ABLE TO DRIVE IT THE 15 MILES TO MY MECHANIC. *TR

Mileage: 92,540

VEHICLE STARTED MAKING A LOUD WHINING NOISE WHILE DRIVING AT 55MPH. WHITE SMOKE STARTED POURING OUT OF REAR END. WE THOUGHT THE CAR WAS ON FIRE. IT THEN WOULDN'T GET OVER 20MPH. PULLED OVER AND CALLED A TOW TRUCK. *TR

Mileage: 94,000

AS I WAS DRIVING MY MAZDA ( WITH A TURBO ENGINE) ALONG THE HIGHWAY IT BEGAN TO DECELERATE ON ITS OWN AND MAKING A LOUD KNOCKING/GRINDING NOISE. IT STOPPED ON THE ROAD GOING UP A HILL WITH NO TURNOUTS. SO IT APPEARS THAT THE TURBO BLEW UP. IT WILL START, BUT I CANNOT GO ANYWHERE. I HAVE ALSO HAD TO REPLACE GASKETS ON MY OIL FILTER HOUSING UNIT, AS THE STOCK GASKETS WERE FAULTY AND CAUSING A SEVERE OIL LEAK. ALSO, MY EMISSIONS REGULATION ( EGR) VALVE IS BAD AND THEREFORE WILL NOT PASS SMOG. EACH OF THESE ISSUES I AM SEEING MORE AND MORE COMPLAINTS ABOUT FROM OTHER OWNERS OF THE SAME VEHICLE. MAZDA HAS MADE A HORRIBLY DEFECTIVE CAR AND REFUSES TO DO ANYTHING ABOUT IT EXCEPT TO CLAIM OWNER NEGLIGENCE. I BOUGHT MY CAR WITH 40K MILES ON IT AND IT HAS BEEN FALLING APART FROM THE START. THERE IS ABSOLUTELY NO EXCUSE AND THIS IS NOT OWNER NEGLIGENCE, IT IS MAZDA NEGLIGENCE AND REFUSAL TO MAKE ANYTHING RIGHT ON THEIR COMPLETELY DEFECTIVE VEHICLES. *TR

Mileage: 81,981

TL* THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE VEHICLE MADE A POPPING SOUND AND WHITE SMOKE EMITTED FROM THE REAR OF THE VEHICLE. THE CONTACT MENTIONED THAT THE VEHICLE STALLED IMMEDIATELY AFTER. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THERE WAS HOLE IN THE PISTON CAUSED BY THE TURBO CHARGER. AS A RESULT, THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 78,000.

Mileage: 78,000

THE GASKET ON THE OIL COOLERS ON THESE CARS ARE DEFECTIVE. I HAVE AN OIL LEAK FROM THIS GASKET THAT PUTS ME AT RISK FOR AN ENGINE BLOWOUT. I WILL HAVE TO REPLACE THE ENTIRE OIL COOLER AT A COST OF $500+ BECAUSE THE GASKET CAN'T BE PURCHASED SEPARATELY. MAZDA NEEDS TO TAKE RESPONSIBILITY FOR THIS BEFORE PEOPLE GET STRANDED ON THE ROAD. IF YOU SEARCH THIS OIL LEAK ONLINE, YOU FIND DOZENS OF POSTS ABOUT THIS HAPPENING TO OTHER CX-7 OWNERS. THIS IS A CROSSOVER SUV GEARED TOWARDS FAMILIES. I DRIVE MY KIDS AROUND IN IT AND NOW AM VERY CONCERNED ABOUT THE SAFETY OF THIS CAR. *TR

Mileage: 86,000

SUDDEN LOSS OF POWER AS THE TURBO STOPPED WORKING. THE MAZDA DEALERSHIP CLAIMED THAT THE TURBO BROKE DUE TO SLUDGE IN THE ENGINE. THERE WAS A LOT OF SLUDGE IN THE ENGINE, HOWEVER, THE CAR WAS WELL MAINTAINED WITH REGULAR OIL CHANGES. IT SEEMS THAT THE MEDIAN ENGINE TEMPERATURE IS HOTTER THAN IS APPROPRIATE FOR THE SPECIFIED OIL IN THE OWNERS MANUAL. THIS RESULTS IN OIL BURNING AND STICKING TO THE INSIDE OF THE ENGINE. EVENTUALLY A PIECE OF "SLUDGE" WILL COME LOOSE AND CLOG THE OIL TUBE TO THE TURBO, RESULTING IN THE TURBO UNIT OVERHEATING AND BREAKING. MAZDA SEEMS TO BE AWARE OF THIS PROBLEM AS THEY WERE PRESSURED TO EXTEND THE WARRANTY ON THIS PART. HOWEVER, THE PROBLEM IS VERY SERIOUS AND THERE SHOULD BE A RECALL OF THE TURBO UNIT AND CLARIFICATION IN THE OWNER'S MANUAL. MAZDA HAS YET TO AGREE TO FIX THE TURBO AND "SLUDGE" IN MY ENGINE. THEY ARE STILL INSISTING THAT I DID NOT MAINTAIN THE VEHICLE WELL. FYI- I WAS A CAR DESIGNER WITH HONDA/ACURA FOR 4 YEARS WHO DESIGNED THE 2009 - 2012 MDX. I AM STATING THIS BECAUSE I KNOW SUV'S AND HOW TO MAINTAIN THEM VERY WELL. *TR

Mileage: 36,400

TL* THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT STATED THAT WHITE SMOKE EMITTED FROM THE TAIL PIPE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE FAILURE WAS DUE TO POOR MAINTENANCE AND THAT THE TURBO NEEDED TO BE REPLACED. THE CONTACT ALSO MENTIONED THAT THE FAILURE WAS PREVIOUSLY EXPERIENCED. THE TECHNICIAN ALSO STATED THAT THERE WAS A BLOWN HEAD GASKET. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 81,000. UPDATED 12/31/13*CN THE DEALER INFORMED THE CONSUMER THE TURBO FAILED DUE LACK OF MAINTENANCE AND NOT ENOUGH OIL CHANGES.

Mileage: 81,000

TL* THE CONTACT OWNS A 2008 MAZDA CX7. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED AND UNOCCUPIED, OIL WAS LEAKING FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE ENGINE OIL COOLER AND ENGINE COVER WERE BOTH REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE FAILURE MILEAGE WAS UNAVAILABLE. ...UPDATED 04-22-14 *BF THE CONSUMER STATED THE TIMING CHAIN AND VVT ACTUATOR WAS A RECALL ITEM. THE VEHICLE HAD NOT BEEN REPAIRED. UPDATED 04/28/2014 *JS

MAZDA GOT STUCK AND HAD NO POWER THE FIRST TIME SECOND TIME HAPPENED OCTOBER 9,2013 CAR KEPT SHUTTING OFF AND FINALLY COULD NOT MOVE. TURBO ONCE AGAIN TWICE IN 5 MONTHS AND I ONLY HAD THIS PRE-OWNED VEHICLE FOR 7 MONTHS. *TR

Mileage: 59,000

THE OIL COOLER ABOVE THE FILTER IS LEAKING VERY BAD, AND I NEED TO REPLACE THE GASKET,BUT I HAD NO PRIOR LEAKS BEFORE AND IT WAS HARD TO START MY VEHICLE. YOU CAN'T JUST BUY THE GASKET FOR THE COOLER, UNLESS IT'S THE NEWER SILVER OIL COOLER, THE PART ALONE IS AT LEAST $400, BUT THERE SEEMS TO A FREQUENT ISSUE OF THIS WITH MANY OTHERS, ON THE 2008 MAZDA CX-7. *TR

Mileage: 90,000

TIMING CHAIN WENT OUT . MAZDA IS TRYING TO SAY IT SLUDGE FROM POOR MAINTENANCE . EVEN THOUGH WE HAVE ALL RECEIPTS SINCE WE OWNED IT FOR OIL CHANGES. WE JUST PURCHASE THIS CX7 IN AUGUST OF 2012 WITH ALMOST 28000 MILES. NOW A YEAR LATER AND 40000 MILES IT NEEDS A MOTOR. *TR

Mileage: 40,856

TL* THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TURBO CHARGER AND THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 100,262. *TR

Mileage: 100,262

THERE WAS A KNOCKING ALMOST AS IF THE CAR WAS A DIESEL, BROUGHT THE CAR TO MILFORD MAZDA IN MILFORD CT AFTER PURCHASING THE VEHICLE A MONTH EARLIER AT BOBS IN MILFORD CT. THE MAZDA DEALER REPLACED THE VVT DECEMBER 2012 THE SERVICE ENGINE LIGHT GOES ON AND I TAKE IT TO THE LOCAL GARAGE AND THEY GET A CODE FOR CAMSHAFT, I BRING THE CAR TO MAZDA WHO TELLS ME UPON ARRIVAL WITH OUT EVEN LOOKING AT THE VEHICLE THAT I NEED A NEW ENGINE AND IT WOULDN'T BE COVERED UNDER MY EXTENDED WARRANTY BECAUSE THEY ARE SURE THERE IS SLUDGE IN THE ENGINE, YEA SAME STORY EVERYONE ELSE GETS. I FAITHFULLY HAD MY OIL CHANGED EVERY 5,0000 MILES MAX AS THIS WAS DRILLED IN MY HEAD GROWING UP FROM MY DAD. APPROXIMATELY SOME TIME IN MARCH I WAS DRIVING TO WORK I GET THIS LOUD WHINING SOUND COMING FROM THE ENGINE AND THE CAR LOSES ALL POWER THE TURBO WENT. I HAVE A NEW TURBO INSTALLED AND STILL SUPPOSEDLY NEED ANOTHER VVT JUST 2 YEARS AFTER THEY REPLACED THIS PART AND NOW THERE IS A HUMMING/WHINING NOISE COMING FROM THE REAR OF THE CAR NOT TO MENTION (2) TIE RODS ARE BAD. THIS CAR IS NO DOUBT A PIECE OF CRAP THAT I STILL OWE 13K ON AND MAZDA CORPORATE WILL NOT EVEN RETURN MY CALL. THERE HAS TO BE SOMETHING THAT CAN BE DONE WITH ALL THE SAME COMPLAINTS. *TR

Mileage: 40,000

FIRST THE TURBO WENT OUT AND NOW THE ENGINE!!! *TR

Mileage: 86,000

WHILE TRAVELING AT 45MPH, EXPERIENCED SUDDEN LOSS OF POWER. CEL CAME ON AND TROUBLE P3001 WAS THE CODE DISPLAY ON HANDHELD READER. CAR IS OUT OF WARRANTY, DEALER STATES SEVERAL COMPONENTS WITHIN ENGINE HAVE FAILED AND MAZDA HAS NO RESPONSIBILITY OVER FAILURES SINCE I DO NOT HAVE AN EXTENDED WARRANTY. I HAVE RESEARCHED THE PROBLEM PRODUCTION YEARS 2007 AND 2008 ARE PLAGUED WITH PREMATURE ENGINE FAILURE. *TR

Mileage: 76,100

EARLIER THAT DAY I GOT MY OIL CHANGED ON MY LUNCH BREAK AT WORK. I DRIVE BACK TO WORK MY CAR SITS IN THE PARKING LOT AND I LEAVE A FEW HOURS LATER WELL MY CAR IT WAS MAKING A REALLY LOUD NOISE IT SOUNDED LIKE A HELICOPTER I LIVE ABOUT 30 MILES AWAY SO I FIGURED IF I DRIVE SLOW ENOUGH I MIGHT BE ABLE TO MAKE IT HOME. AS I WAS GOING UP A HILL THE CAR START TO DECELERATE SO IM LIKE OK MAYBE I NEED TO GO SLOWER NO I GET UP OVER THE HILL AND AM GOING DOWN THE HILL AND THE CAR JUST DIES THERE ON THE SIDE OF THE ROAD. I GET IT TOWED TO MAZDA THE NEXT DAY BECAUSE I FIND OUT I HAVE A POWERTRAIN WARRENTY UNTIL 60,000 MILES I ONLY HAVE 54,000 MILES ON IT SO THEY TOW IT UNDER MY ROADSIDE ASSISTANCE. NOW MY CAR HAS BEEN THERE FOR A MONTH AND COME TO FIND OUT MY TIMING CHAIN WENT ON IT CAUSING A DOMINO EFFECT ON IT AND MAKING THE ENGINE GO. NOW THE DEALERSHIP WANTS 8 GRAND TO FIX MY CAR BECAUSE MAZDA DENIED MY CLAIM DUE TO "ENGINE SLUDGE" WHICH AT THIS LOW OF MILES AND ME PERFORMING REGULAR OIL CHANGES THEY CONSIDERED "LACK OF MAINTANCE" BECAUSE I COULDNT PROVE IT. *TR

Mileage: 54,000

I PURCHASED THE 2008 MAZDA CX7 ABOUT 2 WEEKS AGO AND ALREADY REPLACED THE COMPRESSOR I FIRST HAD WHITE SMOKE COMING OUT THE TAIL PIPE WELL I DIDN'T THINK ANYTHING OF IT UNTIL SOMEONE TOLD ME THAT IS NOT NORMAL SO A WEEK LATER I STARTED HEARING NOISES LIKE A DIESEL TRUCK AND A KNOCKING NOISE SO THE NEXT DAY I WENT TO THE DEALERSHIP THAT SOLD ME THE VEHICLE AND WE DROVE THE VEHICLE AND HE STATED IT WAS FINE HE THEN DROVE AGAIN AND THE VEHICLE LOCKED UP AND THEY TOLD ME THE COMPRESSOR LOCKED UP NOW I'M HEARING A TICKING NOISE FROM THE ENGINE AND THEY STATED IT WAS NORMAL BUT IT STILL CONCERNS ME CAUSE READING OTHER STATEMENT HAVE ME WORRIED THAT THE ENGINE VALVE WILL BE NEXT AND I DON'T HAVE MONEY TO REPAIR A VEHICLE I'M A SINGLE PARENT OF 4 KIDS. *TR

Mileage: 78,000

CHECK ENGINE LIGHT CAME ON TOOK IT TO DEALER...EGR VALUE NEEDED TO BE REPLACED...WARRANTY WAS EXPIRED. ABOUT $700 OR PART...WONDERING IF THERE IS RECALL ON PART. READING FORUM AND SEEMS TO BE A PROBLEM WITH OTHERS. *TR

Mileage: 60,000

TL*THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT PULLED OVER AND HAD THE VEHICLE TOWED TO A DEALER. THE DEALER PERFORMED A DIAGNOSTIC TEST WHICH DETERMINED THAT OIL SLUDGE WAS IN THE TURBO LINES. THE DEALER ADVISED THE CONTACT THAT THE TURBO MALFUNCTIONED AND NEEDED BE REPLACED. THE DEALER DID NOT STATE HOW THE OIL ENTERED THE TURBO LINES. NO REPAIRS WERE PERFORMED ON THE VEHICLE. THE FAILURE MILEAGE WAS 54,445.

Mileage: 54,445

THE VEHICLE IS A 2008 MAZDA CX-7 BOUGHT AS A PRE-OWNED CERTIFIED FROM MAZDA DEALER IN RAMSEY, NJ. IT HAD THE ENGINE LIGHT ON AND I TOOK IT IMMEDIATELY TO THE DEALER NEAR MY WORK (COLMAR, PA) AND IT WAS DIAGNOSED WITH CODE P0401, EGR VALVE FAILURE. WITH UNDER 40K I WAS NOT EXPECTING THIS TO FAIL AND THE REPAIR COST WAS $718. (DIAGNOSIS, PARTS AND LABOR). I LOOKED UP ONLINE AND SAW THAT IT IS A FREQUENT ISSUE WITH PEOPLE HAVING MUCH NEWER CAR THAN MINE. OBVIOUSLY IT WAS NOT COVERED UNDER WARRANTY AND I HAD TO PAY FROM MY POCKET. BUT I AM DISAPPOINTED WITH THE REPAIR AS THE NEXT DAY THE BRAKE LIGHT CAME ON. IT COMES ON IN THE MORNING AND STAYS ON INTERMITTENTLY. IT FINALLY GOES AWAY AFTER 15-20 MINUTES OF DRIVING. I PLAN TO GO TO THE DEALER TOMORROW TO SEE IF THIS IS SOMETHING THAT RESULTED DURING YESTERDAY'S REPAIR. *TR

Mileage: 39,640

PURCHASED VEHICLE USED AT 41,000 IN MAR 2012. FIRST ISSUE: EGR VALVE HAD TO BE REPLACED AT 44,000 MILES IN MAY 2012, NOT COVERED UNDER WARRANTY ("NOT A CALIFORNIA EMISSIONS VEHICLE"). HAD 45,000 MILE SERVICE PERFORMED. DEALERSHIP SERVICE TECH ALSO PROVIDED SERVICE HISTORY FROM PREVIOUS OWNER AND VERIFIED IT WAS SERVICED REGULARLY. SERVICE TECH CONFIRMED THIS WAS A KNOWN ISSUE WITH THE VEHICLE, BUT IT WAS NOT COVERED UNDER WARRANTY UNLESS IT WAS A CA EMISSION VEHICLE. ALSO NOT COVERED UNDER AUL EXTENDED WARRANTY PURCHASED WITH VEHICLE. COST: $750 TO REPLACE EGR. SECOND ISSUE: DEC 2012, 52,000 MILES, DRIVING FOR LESS THAN A MILE IN CONGESTED TRAFFIC AT 15-20MPH. VEHICLE BEGAN SPEWING WHITE SMOKE OUT OF EXHAUST. IMMEDIATELY PULLED OFF ROAD, CALLED FOR TOW TRUCK. WAITED 3 HOURS WITH TWO CHILDREN UNDER 8... VEHICLE WAS TAKEN TO SAME DEALERSHIP FOR EVALUATION/REPAIR. I ASKED THEM TO EVALUATE TURBO, BASED ON WHITE SMOKE AND SLOW DRIVING/IDLE, AS CONSISTENT WITH OTHER KNOWN ISSUES. WAS INFORMED ENGINE MOUNT 3 FILLED WITH OIL, WHICH COATED UNDERSIDE OF VEHICLE, CAUSING SMOKE. ENGINE MOUNT FAILURE COVERED UNDER 60,000 MILE FACTORY WARRANTY. SERVICE TECHNICIAN INDICATED THEY HAVEN'T SEEN THIS ISSUE BEFORE (HOWEVER, I SEE IT IN SEVERAL POSTS ONLINE). SERVICE TECHNICIAN COMMENTED I WAS LUCKY THAT THIS DID NOT RESULT IN A MORE CATASTROPHIC EVENT (FIRE, TOTAL ENGINE FAILURE). HE ALSO COMMENTED THERE IS "A LOT OF STRESS ON MOUNT #3" AND IT WAS HARD TO FIND THE REPLACEMENT PART. HE ACKNOWLEDGED TURBO ISSUES, BUT CLAIMS MY TURBO IS OKAY (FOR NOW). MAZDA NEEDS TO RECALL AND FIX THESE WELL KNOWN AND DOCUMENTED ENGINE ISSUES (EGR VALVE, ENGINE MOUNTS, TURBO CHARGERS, COMPRESSORS) BEFORE THERE IS FURTHER LOSS OF VEHICLES/LIFE. AT A MINIMUM, EXTEND THE WARRANTY TO COVER BEYOND 60,000 MILES WHEN SO MANY KNOWN ISSUES EXIST. IT WILL BE CHEAPER THAN THE CLASS ACTION LAWSUIT UNDERWAY. *TR

Mileage: 44,000

TL* THE CONTACT OWNS A 2008 MAZDA CX7. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER AND A DIAGNOSTIC WAS PERFORMED. THE FAILURE WAS LOCATED AS THE EMISSIONS GAS RECIRCULATION VALVE. THE DEALER REPLACED THE EGR VALVE AND THE FAILURE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 66,600.

Mileage: 66,600

TL* THE CONTACT OWNS A 2008 MAZDA CX-7. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT HEARD A LOUD GRINDING NOISE OUTSIDE OF THE VEHICLE AND BLUE SMOKE EMITTED FROM THE EXHAUST PIPE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THE FAILURE WAS CONTRIBUTED TO ENGINE SLUDGE. THE TECHNICIAN ADVISED THAT THE ENGINE BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 50,835. THE VIN WAS UNAVAILABLE.

Mileage: 50,835

I BOUGHT THE CAR AT 30K MILES IN NOVEMBER OF 2011. I HAVE SINCE DRIVEN 15K MILES ON IT. I NOTICED A CLICK IN THE ENGINE. I TOOK IT TO THE DEALERSHIP WHERE THEY PROCEEDED TO TELL ME THAT EVERYTHING WAS FINE AND I NEEDED TO GET A 45K MILE MAINTENANCE ON IT. I TOLD THEM THE CLICKING WAS BOTHERING ME. THEY SAID THAT WAS FINE. I GOT THE CAR BACK AND THE NOISE APPEARED TO HAVE GONE... BUT REAPPEARED AFTER A FEW DAYS. I WENT BACK TO THE DEALERSHIP AND TOLD THEM THAT A CAR UNDER 5 YEARS OLD WITH LESS THAN 50K MILES ON IT SHOULDN'T MAKE THAT NOISE. THEY FINALLY ADMITTED THERE WAS A PROBLEM WITH THE TIMING CHAIN, CAUSING A LEAK IN THE OIL WHICH PUT SLUDGE IN THE ENGINE. THEY TOLD ME IT WAS MY FAULT ETC. I PROCEEDED TO LOOK ONLINE AND THERE WERE THOUSANDS OF OTHER PEOPLE WITH THE SAME PROBLEM. FROM THE RESEARCH I HAVE DONE, THEY AREN'T EVEN MAKING THE CAR ANYMORE AND I'M SURE IT'S DUE TO THESE SAME ENGINE PROBLEMS. MY DEALERSHIP TOLD ME IT WAS MY FAULT... AND THE OTHER PEOPLE ON HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F1826A6/0 HAD THE EXACT SAME PROBLEM. I HOPE SOMEONE DOES SOMETHING ABOUT THIS! THE DEALERSHIP TRIED TO SWITCH OUT THE CAR SAYING THAT THEY WERE TRYING TO HELP... AND AFTER DRIVING IT FOR 10 MINUTES... I TOLD THEM THE BEGINNING NOISE WAS IN THIS CAR AS WELL. HE ACTED ALOOF AND SAID HE DIDN'T HEAR IT... UNTIL WE WERE BACK AT THE DEALERSHIP. THEN HE SAID... 'OH ... I HEAR IT NOW' THEY NEED TO DO A FULL RECALL OF THIS CAR. WORKING SO HARD TO FINALLY BE ABLE TO GET A CAR MAKES YOU SO HAPPY... BUT TO GET RIPPED OFF IN THE END.... IT'S AWFUL. I FEEL COMPLETELY VULNERABLE AND IT'S TERRIBLE. THANKS FOR EVEN HAVING THIS WEBSITE... HOPEFULLY WE CAN GET THIS CAR OFF THE MARKET! *TR

Mileage: 46,235

AC FAILED ON LONG TRIP. TEMP GAUGE DID NOT INDICATE OVERHEATING, NO WARNING LIGHTS WERE LIT UP. AFTER ARRIVING AT DESTINATION 5 HOURS FROM HOME, TURNED OFF ENGINE AND SAW SMOKE COMING FROM RT FRONT HOOD AREA NEAR WHEEL. TRIED TO START, NOT TURNING OVER. ADDED COOLANT TO OVER FLOW (IT WAS EMPTY). STILL NOT STARTING. NO MAZDA DEALER OPEN IN AREA (CLOSEST ONE WAS 45 MILES SOUTH IN FT WAYNE. TIME WAS APPROX 2PM ON SATURDAY. ENTERPRISE RENT A CAR ALSO NOT OPEN EXCEPT AIRPORT LOCATIONS (THEY ARE OPEN 8-12 ON SATS). KNEW THERE WAS A W-MART NEARBY W/ AUTO SERVICE. OUR VEHICLE IS PARKED IN LARGE MCDONALD'S LOT NEAR THE BACK OUT OF THE WAY, RELATIVELY SAFE LOCATION...CLLD AND SPOKE W/ [XXX] AT WAL-MART. HE OFFERED TO COME LOOK AT THE CAR AFTER WORK-W/IN 15 MIN HE WAS THERE. BECAUSE ENGINE NOT TURNING OVER, HE AT FIRST WAS CONCERNED ENGINE MAY HAVE SEIZED UP/HEAD GASKET BLEW ETC. HE ISOLATED THE AC CLUTCH AS THE PROBLEM BY MANUALLY TURNING OVER THE ENGINE AND THEN TAKING BELT OFF COMPLETELY. STARTED RIGHT UP... HE THEN PROCEEDED TO DRIVE US TO AIRPORT IN FT WAYNE, HAD OUR CAR TOWED TO HIS REPAIR SHOP, ACCESSED THE PROBLEM AREA AND ADVISED ME WHAT PART TO ORDER.THE MAN IS A SAINT. WE SPENT 4 HOURS AT AIRPORT UNTIL ENTERPRISE TOOK MERCY ON US AND RENTED US A CAR EVEN THOUGH I ONLY HAVE A DEBIT VISA. PART HAS BEEN ORDERED FROM DEALER WHERE WE PURCH CAR.THEY MATCHED PRICE ONLINE OF $289.01 AND SHIPPING TO INDIANA IS ONLY $12 WILL ARRIVE BY END OF DAY TOMORROW. NOT SURE WHAT LABOR COST WILL BE. UNABLE TO ORDER ONLY CLUTCH FROM MAZDA. DON'T NEED PUMP BUT WILL HAVE EXTRA IN CASE IT FAILS IN THE FUTURE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 65,900