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Active Recalls (4)

18V717000 Oct 12, 2018 AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Mazda North American Operations (Mazda) is recalling certain 2014-2015 Mazda CX-9 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississip...

18V018000 Jan 9, 2018 AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Mazda North American Operations (Mazda) is recalling certain 2013 Mazda6 and CX-9 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississip...

16V203000 Apr 11, 2016 STEERING

Mazda North American Operations (Mazda) is recalling certain model year 2016 CX-3 vehicles manufactured June 1, 2015, to December 2, 2015, 2013-2014 Mazda2 vehicles manufactured July 3, 2013, to Augus...

15V451000 Jul 20, 2015 SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT

Mazda North American Operations (Mazda) is recalling certain model year 2007-2014 CX-9 vehicles manufactured October 24, 2006, to December 28, 2013. The affected vehicles have front suspension ball j...

Complaints

Showing 20 of 154
Sep 25, 2025 Structure Crash

I was pulling into a parking spot in Brooksville, Florida. It was the last parking spot on the block. As I pulled in, I went to hit my brake so that I could back up and the car did not stop. My foot was pressed all the way down to the floor and it kept going, and I hit the car parked in front of me....

Sep 25, 2025 Back Over Prevention Crash

I was pulling into a parking spot in Brooksville, Florida. It was the last parking spot on the block. As I pulled in, I went to hit my brake so that I could back up and the car did not stop. My foot was pressed all the way down to the floor and it kept going, and I hit the car parked in front of me....

Sep 25, 2025 Forward Collision Avoidance Crash

I was pulling into a parking spot in Brooksville, Florida. It was the last parking spot on the block. As I pulled in, I went to hit my brake so that I could back up and the car did not stop. My foot was pressed all the way down to the floor and it kept going, and I hit the car parked in front of me....

Sep 25, 2025 Structure Crash

I was pulling into a parking spot in Brooksville, Florida. It was the last parking spot on the block. As I pulled in, I went to hit my brake so that I could back up and the car did not stop. My foot was pressed all the way down to the floor and it kept going, and I hit the car parked in front of me....

Sep 25, 2025 Back Over Prevention Crash

I was pulling into a parking spot in Brooksville, Florida. It was the last parking spot on the block. As I pulled in, I went to hit my brake so that I could back up and the car did not stop. My foot was pressed all the way down to the floor and it kept going, and I hit the car parked in front of me....

Sep 25, 2025 Forward Collision Avoidance Crash

I was pulling into a parking spot in Brooksville, Florida. It was the last parking spot on the block. As I pulled in, I went to hit my brake so that I could back up and the car did not stop. My foot was pressed all the way down to the floor and it kept going, and I hit the car parked in front of me....

Aug 27, 2024 Air Bags

Niece was driving home from college on July 24, 2024 around 7:30 PM. She heard a pop when she was 1 mile away from the house. Side airbags exploded on passenger and driver side for no reason. She called me. We drove the car home since it was less than 1 mile away. No injuries. A couple of days later...

Aug 27, 2024 Air Bags

Niece was driving home from college on July 24, 2024 around 7:30 PM. She heard a pop when she was 1 mile away from the house. Side airbags exploded on passenger and driver side for no reason. She called me. We drove the car home since it was less than 1 mile away. No injuries. A couple of days later...

Mar 9, 2023 Engine

The engine in my Mazda blew with no warning. I got in my car after warming it up and noticed my check engine light on, which wasn’t unusual because it has came on before with a loose gas gap warning, so I put it in gear and drove less than 50 ft before it started making noises. I immediately turne...

Mar 9, 2023 Engine

The engine in my Mazda blew with no warning. I got in my car after warming it up and noticed my check engine light on, which wasn’t unusual because it has came on before with a loose gas gap warning, so I put it in gear and drove less than 50 ft before it started making noises. I immediately turne...

Jan 16, 2023 Engine

Water pump is cracked and leaking through weep hole, to no fault of the driver. The vehicle has over 214k miles on it and the mechanic informed us that this is common in this vehicle of this age with that many miles on it. Luckily we caught it before the leaky coolant mixed in with the engine oil an...

Jan 16, 2023 Engine

Water pump is cracked and leaking through weep hole, to no fault of the driver. The vehicle has over 214k miles on it and the mechanic informed us that this is common in this vehicle of this age with that many miles on it. Luckily we caught it before the leaky coolant mixed in with the engine oil an...

Jul 14, 2022 Engine

Car began shuddering/shaking and check engine light went on. Booked appointment at Mazda dealer. Upon inspection they found a significant amount of coolant had leaked into engine and timing was jumping. Was advised it should not be driven as the engine could freeze at any moment without warning. ...

Jul 14, 2022 Engine

Car began shuddering/shaking and check engine light went on. Booked appointment at Mazda dealer. Upon inspection they found a significant amount of coolant had leaked into engine and timing was jumping. Was advised it should not be driven as the engine could freeze at any moment without warning. ...

May 29, 2022 Engine

I was sitting in the car rider line and my engine started making this loud noise. I looked down at the temperature gage and it started over heating. I went to go pull it over and I noticed that the check engine light came on that's when I was turning in the parking place the engine stalled and i tu...

May 29, 2022 Engine

I was sitting in the car rider line and my engine started making this loud noise. I looked down at the temperature gage and it started over heating. I went to go pull it over and I noticed that the check engine light came on that's when I was turning in the parking place the engine stalled and i tu...

Feb 10, 2022 Engine

Headed out to the store and engine was running rough and CEL was on. Thought it was bad gas because I just put a few dollars in. Added gas treatment and topped off tank and continued to store. Stopped at Advanced Auto near the grocery store so they could pull the code. It was a P0016 - cam po...

Feb 10, 2022 Engine

Headed out to the store and engine was running rough and CEL was on. Thought it was bad gas because I just put a few dollars in. Added gas treatment and topped off tank and continued to store. Stopped at Advanced Auto near the grocery store so they could pull the code. It was a P0016 - cam po...

Oct 23, 2021 Service Brakes

Brakes failed while driving. Mazda dealer did not fix this known defect under recall SSP93

Oct 23, 2021 Service Brakes

Brakes failed while driving. Mazda dealer did not fix this known defect under recall SSP93

Sep 12, 2021 Power Train

Trans seems to slip going in and out of 4th gear. Just bought this car 3 days ago and it has been a consistent problem that didn't start until an hour after the purchase once it warmed up. Looks like it's the transfer case, this suv only has 106k on it ! This is absolutely ridiculous, Mazda needs to...

Sep 12, 2021 Power Train

Trans seems to slip going in and out of 4th gear. Just bought this car 3 days ago and it has been a consistent problem that didn't start until an hour after the purchase once it warmed up. Looks like it's the transfer case, this suv only has 106k on it ! This is absolutely ridiculous, Mazda needs to...

Jul 4, 2021 Air Bags

I turned in to a parking lot, as I went over a speed bump, the side curtain air bags randomly deployed. Luckily, I was going very slow and was not injured. Had I been on the road I woudl not have been able to see and it could have been very dangerous. The car is at the Mazda service center and they...

Jul 4, 2021 Air Bags

I turned in to a parking lot, as I went over a speed bump, the side curtain air bags randomly deployed. Luckily, I was going very slow and was not injured. Had I been on the road I woudl not have been able to see and it could have been very dangerous. The car is at the Mazda service center and they...

Jul 1, 2021 Engine

The water pump went out with no notice or warning, flushed all the coolant/water into the engine and failed. Over a $2K repair for a known engine defect with active lawsuits out. A Mazda water pump lawsuit alleges 2007-2016 Mazda CX-9 and 2009-2013 Mazda6 vehicles are equipped with pumps that sudde...

Jul 1, 2021 Unknown Or Other

The water pump went out with no notice or warning, flushed all the coolant/water into the engine and failed. Over a $2K repair for a known engine defect with active lawsuits out. A Mazda water pump lawsuit alleges 2007-2016 Mazda CX-9 and 2009-2013 Mazda6 vehicles are equipped with pumps that sudde...

Jul 1, 2021 Engine

The water pump went out with no notice or warning, flushed all the coolant/water into the engine and failed. Over a $2K repair for a known engine defect with active lawsuits out. A Mazda water pump lawsuit alleges 2007-2016 Mazda CX-9 and 2009-2013 Mazda6 vehicles are equipped with pumps that sudde...

Jul 1, 2021 Unknown Or Other

The water pump went out with no notice or warning, flushed all the coolant/water into the engine and failed. Over a $2K repair for a known engine defect with active lawsuits out. A Mazda water pump lawsuit alleges 2007-2016 Mazda CX-9 and 2009-2013 Mazda6 vehicles are equipped with pumps that sudde...

Apr 22, 2021 Engine

WATER PUMP FAILED AND IMPACTED MY ENGINE AS WELL. I JUST BROUGHT MY CAR IN AS WELL 10/20/2020 NO MENTION OF THIS ISSUE. BEGINNING IN 2007 AND CONTINUING THROUGH THE 2016 MODEL YEAR, MAZDA HAS INCORPORATED ITS MZI CYCLONE ENGINE (THE 'CYCLONE ENGINE') INTO HUNDREDS OF THOUSANDS OF VEHICLES, WHICH ...

Apr 22, 2021 Unknown Or Other

WATER PUMP FAILED AND IMPACTED MY ENGINE AS WELL. I JUST BROUGHT MY CAR IN AS WELL 10/20/2020 NO MENTION OF THIS ISSUE. BEGINNING IN 2007 AND CONTINUING THROUGH THE 2016 MODEL YEAR, MAZDA HAS INCORPORATED ITS MZI CYCLONE ENGINE (THE 'CYCLONE ENGINE') INTO HUNDREDS OF THOUSANDS OF VEHICLES, WHICH ...

Apr 22, 2021 Engine

WATER PUMP FAILED AND IMPACTED MY ENGINE AS WELL. I JUST BROUGHT MY CAR IN AS WELL 10/20/2020 NO MENTION OF THIS ISSUE. BEGINNING IN 2007 AND CONTINUING THROUGH THE 2016 MODEL YEAR, MAZDA HAS INCORPORATED ITS MZI CYCLONE ENGINE (THE 'CYCLONE ENGINE') INTO HUNDREDS OF THOUSANDS OF VEHICLES, WHICH ...

Apr 22, 2021 Unknown Or Other

WATER PUMP FAILED AND IMPACTED MY ENGINE AS WELL. I JUST BROUGHT MY CAR IN AS WELL 10/20/2020 NO MENTION OF THIS ISSUE. BEGINNING IN 2007 AND CONTINUING THROUGH THE 2016 MODEL YEAR, MAZDA HAS INCORPORATED ITS MZI CYCLONE ENGINE (THE 'CYCLONE ENGINE') INTO HUNDREDS OF THOUSANDS OF VEHICLES, WHICH ...

Mar 17, 2021 Engine 88,000 mi

THE POWER STEERING AND POWER BREAKING SUDDENLY FAILED WHILE TRAVELING AT ABOUT 40MPH. THE CHECK ENGINE LIGHT HAD GONE ON A FEW MINUTES BEFORE THE CAR HAD THIS INCIDENT. WITH CONSIDERABLE FORCE ON THE BRAKE I WAS ABLE TO GET THE CAR TO THE SIDE OF THE ROAD. IT WAS TOWED TO A GARAGE WHERE THEY TOLD...

Mar 17, 2021 Engine 88,000 mi

THE POWER STEERING AND POWER BREAKING SUDDENLY FAILED WHILE TRAVELING AT ABOUT 40MPH. THE CHECK ENGINE LIGHT HAD GONE ON A FEW MINUTES BEFORE THE CAR HAD THIS INCIDENT. WITH CONSIDERABLE FORCE ON THE BRAKE I WAS ABLE TO GET THE CAR TO THE SIDE OF THE ROAD. IT WAS TOWED TO A GARAGE WHERE THEY TOLD...

Jan 28, 2021 Air Bags 152,000 mi

I WAS DRIVING TO GET A CUP OF COFFEE, I WAS PULLING OUT AND DRIVING THROUGH THE COMPLEX WHEN THE AIRBAGS DEPLOYED FROM NOWHERE, THE AIRBAGS WERE THE SIDE CURTAIN AIRBAGS FROM BOTH SIDES OF THE CAR. AT THE TIME OF THE DEPLOYMENT T MY CAR WAS STATIONARY, I WAS SITTING WITH MY LEFT BLINKER ON READY TO...

Jan 28, 2021 Air Bags 152,000 mi

I WAS DRIVING TO GET A CUP OF COFFEE, I WAS PULLING OUT AND DRIVING THROUGH THE COMPLEX WHEN THE AIRBAGS DEPLOYED FROM NOWHERE, THE AIRBAGS WERE THE SIDE CURTAIN AIRBAGS FROM BOTH SIDES OF THE CAR. AT THE TIME OF THE DEPLOYMENT T MY CAR WAS STATIONARY, I WAS SITTING WITH MY LEFT BLINKER ON READY TO...

Dec 17, 2020 Engine 97,000 mi

THE RADIATOR FAILED INTERNALLY WITH NO WARNING, NO LEAKS NO ENGINE LIGHT NOTHING, MIXING ANTIFREEZE INTO THE OIL AND DESTROYING THE ENGINE. MY MACHINE INFORMED ME THAT THERE WAS NO WAY OF ME KNOWING THIS WAS HAPPENING AND ITS FAULTY THE WAY THEY MAKE THE RADIATOR IT CAUSES THIS TO HAPPEN. NOW MY RA...

Dec 17, 2020 Unknown Or Other 97,000 mi

THE RADIATOR FAILED INTERNALLY WITH NO WARNING, NO LEAKS NO ENGINE LIGHT NOTHING, MIXING ANTIFREEZE INTO THE OIL AND DESTROYING THE ENGINE. MY MACHINE INFORMED ME THAT THERE WAS NO WAY OF ME KNOWING THIS WAS HAPPENING AND ITS FAULTY THE WAY THEY MAKE THE RADIATOR IT CAUSES THIS TO HAPPEN. NOW MY RA...

Dec 17, 2020 Engine 97,000 mi

THE RADIATOR FAILED INTERNALLY WITH NO WARNING, NO LEAKS NO ENGINE LIGHT NOTHING, MIXING ANTIFREEZE INTO THE OIL AND DESTROYING THE ENGINE. MY MACHINE INFORMED ME THAT THERE WAS NO WAY OF ME KNOWING THIS WAS HAPPENING AND ITS FAULTY THE WAY THEY MAKE THE RADIATOR IT CAUSES THIS TO HAPPEN. NOW MY RA...

Dec 17, 2020 Unknown Or Other 97,000 mi

THE RADIATOR FAILED INTERNALLY WITH NO WARNING, NO LEAKS NO ENGINE LIGHT NOTHING, MIXING ANTIFREEZE INTO THE OIL AND DESTROYING THE ENGINE. MY MACHINE INFORMED ME THAT THERE WAS NO WAY OF ME KNOWING THIS WAS HAPPENING AND ITS FAULTY THE WAY THEY MAKE THE RADIATOR IT CAUSES THIS TO HAPPEN. NOW MY RA...

Aug 16, 2020 Service Brakes 66,000 mi

THE BRAKE BECAME VERY STIFF AND MADE A HISSING SOUND WHEN APPLIED WHILE DRIVING. I BROUGHT MY CAR TO AN INDEPENDENT MECHANIC AND BACK TO THE DEALER WHERE I BROUGHT THE CAR AND THEY BOTH CONFIRMED THAT I NEEDED TO REPLACE THE BRAKE BOOSTER. THAT THE HISSING SOUND WAS LEAKAGE.

Aug 16, 2020 Service Brakes 66,000 mi

THE BRAKE BECAME VERY STIFF AND MADE A HISSING SOUND WHEN APPLIED WHILE DRIVING. I BROUGHT MY CAR TO AN INDEPENDENT MECHANIC AND BACK TO THE DEALER WHERE I BROUGHT THE CAR AND THEY BOTH CONFIRMED THAT I NEEDED TO REPLACE THE BRAKE BOOSTER. THAT THE HISSING SOUND WAS LEAKAGE.

Jul 12, 2020 Power Train 102,000 mi

I BOUGHT MY CX-9 NEW IN 2013, CAR NOW HAS 102,000 MILES. CAR STARTED TO SHUTTER WHEN GETTING OFF THE EXIT FROM A MAJOR HIGHWAY. THE PROBLEM WAS DISCOVERED WITH THE POWER TRANSFER UNIT. PICTURE INDICATES HEAVY SPLINE WEAR AND CORROSION. TRANSMISSION SPLINE ALSO HAS CORROSION AND WEAR. THIS WAS A VERY...

Jul 12, 2020 Power Train 102,000 mi

I BOUGHT MY CX-9 NEW IN 2013, CAR NOW HAS 102,000 MILES. CAR STARTED TO SHUTTER WHEN GETTING OFF THE EXIT FROM A MAJOR HIGHWAY. THE PROBLEM WAS DISCOVERED WITH THE POWER TRANSFER UNIT. PICTURE INDICATES HEAVY SPLINE WEAR AND CORROSION. TRANSMISSION SPLINE ALSO HAS CORROSION AND WEAR. THIS WAS A VERY...

Jun 18, 2020 Engine 57,022 mi

TL* THE CONTACT OWNS A 2013 MAZDA CX-9. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND THE VEHICLE ACCELERATOR HOWEVER, THE VEHICLE WAS DIFFICULT TO STOP. THE CONTACT DEPRESSED THE BRAKE PEDAL TO SLOW AND STOP THE VEHICLE. THE VEHICLE WAS TOWED TO SANDY...

Jun 18, 2020 Engine 57,022 mi

TL* THE CONTACT OWNS A 2013 MAZDA CX-9. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND THE VEHICLE ACCELERATOR HOWEVER, THE VEHICLE WAS DIFFICULT TO STOP. THE CONTACT DEPRESSED THE BRAKE PEDAL TO SLOW AND STOP THE VEHICLE. THE VEHICLE WAS TOWED TO SANDY...

May 26, 2020 Engine 74,500 mi

TL* THE CONTACT OWNS A 2013 MAZDA CX-9. THE CONTACT STATED WHILE THE VEHICLE WAS AT A STAND STILL AT A TRAFFIC LIGHT, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC BUT NOT DIAGNOSED NOR REPAIRED. THE VEHICLE WAS THEN TOWED TO HOLIDAY MAZDA LOCATED AT 416 N ROL...

May 26, 2020 Engine 74,500 mi

TL* THE CONTACT OWNS A 2013 MAZDA CX-9. THE CONTACT STATED WHILE THE VEHICLE WAS AT A STAND STILL AT A TRAFFIC LIGHT, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC BUT NOT DIAGNOSED NOR REPAIRED. THE VEHICLE WAS THEN TOWED TO HOLIDAY MAZDA LOCATED AT 416 N ROL...

Apr 26, 2020 Service Brakes 107,000 mi

BRAKE BOOSTER HISSING WHEN APPLYING BREAKS WHILE TRAVELING AND STOPPED.

Apr 26, 2020 Service Brakes 107,000 mi

BRAKE BOOSTER HISSING WHEN APPLYING BREAKS WHILE TRAVELING AND STOPPED.

Mar 18, 2020 Engine 124,195 mi

IN 2011 WE LEASED A CX9 AND WE ENJOYED IT SO MUCH THAT WE DECIDED TO PURCHASE A CX9 IN 2013. JUST A COUPLE OF WEEKS AGO I HAD AN EXPERIENCE THAT WAS VERY FRIGHTENING. I WAS DRIVING AND REALIZED THE HEAT WAS NOT COMING ON AND THAT WAS UNUSUAL. THE CHECK ENGINE LIGHT CAME ON AND SOON AFTER THE CAR ...

Mar 18, 2020 Engine 124,195 mi

IN 2011 WE LEASED A CX9 AND WE ENJOYED IT SO MUCH THAT WE DECIDED TO PURCHASE A CX9 IN 2013. JUST A COUPLE OF WEEKS AGO I HAD AN EXPERIENCE THAT WAS VERY FRIGHTENING. I WAS DRIVING AND REALIZED THE HEAT WAS NOT COMING ON AND THAT WAS UNUSUAL. THE CHECK ENGINE LIGHT CAME ON AND SOON AFTER THE CAR ...

Mar 7, 2020 Power Train Fire 60,000 mi

I WAS DRIVING DOWN THE INTERSTATE AND MY MAZDA CX9 CAUGHT FIRE! I DIDN'T REALIZE IT SINCE IT WAS UNDER THE CAR AND THE CAR BESIDE INFORMED ME OF IT. THIS WAS DUE TO THE TRANSFER CASE ISSUES THAT MAZDA HAD TO EXTEND THE WARRANTY ON THEM BECAUSE OF SO MANY ISSUES WITH THEM. THEY ARE COVERED FOR 90...

Mar 7, 2020 Power Train Fire 60,000 mi

I WAS DRIVING DOWN THE INTERSTATE AND MY MAZDA CX9 CAUGHT FIRE! I DIDN'T REALIZE IT SINCE IT WAS UNDER THE CAR AND THE CAR BESIDE INFORMED ME OF IT. THIS WAS DUE TO THE TRANSFER CASE ISSUES THAT MAZDA HAD TO EXTEND THE WARRANTY ON THEM BECAUSE OF SO MANY ISSUES WITH THEM. THEY ARE COVERED FOR 90...

Nov 19, 2019 Engine 88,950 mi

WATER PUMP CAUSED ANTIFREEZE TO MIX WITH MOTOR OIL CAUSING THE ENGINE TO HAVE TO BE REPLACE ON THREE OCCASIONS WITHIN 6 MONTHS

Nov 19, 2019 Engine 88,950 mi

WATER PUMP CAUSED ANTIFREEZE TO MIX WITH MOTOR OIL CAUSING THE ENGINE TO HAVE TO BE REPLACE ON THREE OCCASIONS WITHIN 6 MONTHS

Jul 24, 2019 Seat Belts 45,000 mi

THIRD ROW SEAT BELT BUCKLES HAVE NOT HOLDERS PREVENTING IT FROM GOING UNDER AND BETWEEN THE SEATS WHEN SEATS ARE RAISED AND LOWERED. RESULTING IN THE BUCKLES TO BE CRUSHED,BROKEN AND UNUSABLE ENDANGERING PASSENGERS IN THIRD ROW TRAVEL WITHOUT SEAT BELTS ANYMORE

Jul 24, 2019 Seat Belts 45,000 mi

THIRD ROW SEAT BELT BUCKLES HAVE NOT HOLDERS PREVENTING IT FROM GOING UNDER AND BETWEEN THE SEATS WHEN SEATS ARE RAISED AND LOWERED. RESULTING IN THE BUCKLES TO BE CRUSHED,BROKEN AND UNUSABLE ENDANGERING PASSENGERS IN THIRD ROW TRAVEL WITHOUT SEAT BELTS ANYMORE

Jun 27, 2019 Engine 130,000 mi

THE VEHICLE WAS BEING DRIVEN AT THE TIME ON A BUSY FREEWAY. WHEN STARTED OVERHEATING WITH NO WARNING. THE VEHICLE THEN CUT OFF ON FREEWAY WITH TRAFFIC BEHIND ME AT A FAST SPEED. THANKFULLY I WAS ABLE TO GET TO SHOULDER. TOWED CAR TO SHOP AND WAS TOLD THAT MAZDA HAS FAULTY WATER PUMPS AND THAT MY ENG...

Jun 27, 2019 Engine 130,000 mi

THE VEHICLE WAS BEING DRIVEN AT THE TIME ON A BUSY FREEWAY. WHEN STARTED OVERHEATING WITH NO WARNING. THE VEHICLE THEN CUT OFF ON FREEWAY WITH TRAFFIC BEHIND ME AT A FAST SPEED. THANKFULLY I WAS ABLE TO GET TO SHOULDER. TOWED CAR TO SHOP AND WAS TOLD THAT MAZDA HAS FAULTY WATER PUMPS AND THAT MY ENG...

Jun 24, 2019 Service Brakes 70,000 mi

BRAKES PEDAL ON MY WIFE'S CAR BECAME HARD WHEN PRESSED ON (REGARDLESS OF SPEED) AND NOTICED A HISSING NOISE WHEN APPLYING BRAKES. THE WORST AND SCARIEST PART IS THAT THE BRAKES DIDN'T STOP THE CAR AND FELT AS IF I WAS APPLYING THE BRAKES ON A CAR THAT WAS NOT TURNED ON. LUCKILY WE DIDN'T GET INTO AN...

Jun 24, 2019 Service Brakes 70,000 mi

BRAKES PEDAL ON MY WIFE'S CAR BECAME HARD WHEN PRESSED ON (REGARDLESS OF SPEED) AND NOTICED A HISSING NOISE WHEN APPLYING BRAKES. THE WORST AND SCARIEST PART IS THAT THE BRAKES DIDN'T STOP THE CAR AND FELT AS IF I WAS APPLYING THE BRAKES ON A CAR THAT WAS NOT TURNED ON. LUCKILY WE DIDN'T GET INTO AN...

May 25, 2019 Seat Belts 60,585 mi

IN THE THIRD ROW THERE ARE NO KIND OF HOLDERS PREVENTING THE SEAT BELT BUCKLES FROM GOING UNDER AND BETWEEN THE SEATS WHEN THEY ARE FOLDED DOWN AND UP. THIS HAS RESULTED IN THEM GETTING TRAPPED BETWEEN THE SEATS AND UNDER THE FOLDING MECHANISM AND GETTING CRUSHED TO THE POINT OF BEING UNUSABLE AND U...

May 25, 2019 Seat Belts 60,585 mi

IN THE THIRD ROW THERE ARE NO KIND OF HOLDERS PREVENTING THE SEAT BELT BUCKLES FROM GOING UNDER AND BETWEEN THE SEATS WHEN THEY ARE FOLDED DOWN AND UP. THIS HAS RESULTED IN THEM GETTING TRAPPED BETWEEN THE SEATS AND UNDER THE FOLDING MECHANISM AND GETTING CRUSHED TO THE POINT OF BEING UNUSABLE AND U...

Apr 23, 2019 Service Brakes

A FAULTY BRAKE BOOSTER.

Apr 23, 2019 Service Brakes

A FAULTY BRAKE BOOSTER.

Dec 29, 2018 Unknown Or Other 70,000 mi

I WAS DRIVING ON THE HIGHWAY WHEN MY SUNROOF EXPLODED, SHOWERING GLASS INSIDE THE CAR. I DID NOT SEE ANYTHING HIT IT. THE BREAKAGE SEEMED TO BE SPONTANEOUS.

Dec 29, 2018 Unknown Or Other 70,000 mi

I WAS DRIVING ON THE HIGHWAY WHEN MY SUNROOF EXPLODED, SHOWERING GLASS INSIDE THE CAR. I DID NOT SEE ANYTHING HIT IT. THE BREAKAGE SEEMED TO BE SPONTANEOUS.

Nov 14, 2018 Engine 79,900 mi

THE VEHICLE WAS BEING DRIVEN AT THE TIME ON A BUSY CITY STREET. WE NOTICED SOME NOISES WHICH WAS SOUNDING LIKE METAL CLANKING. THIS BECAME LOUDER IMMEDIATELY IN THE SPAN OF 5MINS AND THE TEMPERATURE SENSOR WENT OFF ON THE DASHBOARD. THE VEHICLE WAS BECOMING UNRESPONSIVE TO BRAKES IN THE MIDDLE OF CO...

Nov 14, 2018 Engine 79,900 mi

THE VEHICLE WAS BEING DRIVEN AT THE TIME ON A BUSY CITY STREET. WE NOTICED SOME NOISES WHICH WAS SOUNDING LIKE METAL CLANKING. THIS BECAME LOUDER IMMEDIATELY IN THE SPAN OF 5MINS AND THE TEMPERATURE SENSOR WENT OFF ON THE DASHBOARD. THE VEHICLE WAS BECOMING UNRESPONSIVE TO BRAKES IN THE MIDDLE OF CO...

May 29, 2018 Service Brakes 99,000 mi

MY BRAKE PEDAL BECAME VERY HARD TO PRESS DOWN TO STOP MY VEHICLE. A HISSING SOUND WAS COMING FROM THE PEDAL. EVEN AT LOW SPEEDS 20-30 MILES PER HOUR I WAS NOT SURE IF MY CAR WOULD STOP. I WAS PRESSING DOWN ON BRAKE PEDAL HAS HARD AS I COULD. TOOK IT IN FOR REPAIR 5/22 I WAS TOLD IT WAS THE BRAKE...

May 29, 2018 Service Brakes 99,000 mi

MY BRAKE PEDAL BECAME VERY HARD TO PRESS DOWN TO STOP MY VEHICLE. A HISSING SOUND WAS COMING FROM THE PEDAL. EVEN AT LOW SPEEDS 20-30 MILES PER HOUR I WAS NOT SURE IF MY CAR WOULD STOP. I WAS PRESSING DOWN ON BRAKE PEDAL HAS HARD AS I COULD. TOOK IT IN FOR REPAIR 5/22 I WAS TOLD IT WAS THE BRAKE...

Apr 7, 2018 Service Brakes 48,841 mi

MY 2013 MAZDA CX-9 HAS 48,841 MILES ON IT. BRAKES RECENTLY STARTED MAKING A HISSING NOISE THEN BECAME HARD TO DEPRESS. I HAD A DIFFICULT TIME STOPPING THE VEHICLE TO AVOID A COLLISION ON SEVERAL OCCASIONS. ALSO, I WAS SITTING AT AN INTERSECTION WITH CONSTRUCTION AND HAD TO SIT THROUGH SEVERAL RED LI...

Apr 7, 2018 Service Brakes 48,841 mi

MY 2013 MAZDA CX-9 HAS 48,841 MILES ON IT. BRAKES RECENTLY STARTED MAKING A HISSING NOISE THEN BECAME HARD TO DEPRESS. I HAD A DIFFICULT TIME STOPPING THE VEHICLE TO AVOID A COLLISION ON SEVERAL OCCASIONS. ALSO, I WAS SITTING AT AN INTERSECTION WITH CONSTRUCTION AND HAD TO SIT THROUGH SEVERAL RED LI...

Mar 30, 2018 Service Brakes 51,000 mi

TL* THE CONTACT OWNS A 2013 MAZDA CX-9. WHILE DRIVING 45 MPH, THE CONTACT HEARD A HISSING SOUND WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO BROWNING MAZDA (18827 STUDEBAKER RD, CERRITOS, CA 90703, (562) 924-1414) WHERE IT WAS DIAGNOSED THAT THE VACUUM SEALS FAILED ON THE BRAKE POWER...

Mar 30, 2018 Service Brakes 51,000 mi

TL* THE CONTACT OWNS A 2013 MAZDA CX-9. WHILE DRIVING 45 MPH, THE CONTACT HEARD A HISSING SOUND WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO BROWNING MAZDA (18827 STUDEBAKER RD, CERRITOS, CA 90703, (562) 924-1414) WHERE IT WAS DIAGNOSED THAT THE VACUUM SEALS FAILED ON THE BRAKE POWER...

Mar 10, 2018 Air Bags

APPARENTLY, MY CAR HAS A SAFETY RECALL FROM MAZDA AS OF JANUARY 2018 IN REFERENCE TO THE TAKATA AIRBAGS. THE UNITED STATES DEPARTMENT OF TRANSPORTATION ( NHTSA) WHEN COMPLETING A VIN SEARCH DOESN'T HAVE MY CAR LISTED ON A RECALL IN REGARDS TO TAKATA AIRBAGS. CAN SOMEONE EXPLAIN WHY THAT IS? THAN...

Mar 10, 2018 Air Bags

APPARENTLY, MY CAR HAS A SAFETY RECALL FROM MAZDA AS OF JANUARY 2018 IN REFERENCE TO THE TAKATA AIRBAGS. THE UNITED STATES DEPARTMENT OF TRANSPORTATION ( NHTSA) WHEN COMPLETING A VIN SEARCH DOESN'T HAVE MY CAR LISTED ON A RECALL IN REGARDS TO TAKATA AIRBAGS. CAN SOMEONE EXPLAIN WHY THAT IS? THAN...

Jan 19, 2018 Air Bags 20,000 mi

TAKATA RECALL AM I ENTITLED TO BEING PART OF THE CLASS ACTION LAWSUIT

Jan 19, 2018 Air Bags 20,000 mi

TAKATA RECALL AM I ENTITLED TO BEING PART OF THE CLASS ACTION LAWSUIT

Sep 6, 2017 Unknown Or Other

I WAS DRIVING AT APPROXIMATELY 60 MPH WHEN MY SUNROOF EXPLODED. THERE WERE NO OTHER CARS AROUND ME THAT COULD HAVE THROWN A ROCK MY WAY. IT JUST SOUNDED LIKE SOMETHING LANDED ON THE TOP OF MY CAR AND THEN I SAW GLASS FLYING OFF MY CAR FROM REARVIEW MIRROR WHEN I REALIZED IT WAS MY SUNROOF!! SCARY...

Sep 6, 2017 Unknown Or Other

I WAS DRIVING AT APPROXIMATELY 60 MPH WHEN MY SUNROOF EXPLODED. THERE WERE NO OTHER CARS AROUND ME THAT COULD HAVE THROWN A ROCK MY WAY. IT JUST SOUNDED LIKE SOMETHING LANDED ON THE TOP OF MY CAR AND THEN I SAW GLASS FLYING OFF MY CAR FROM REARVIEW MIRROR WHEN I REALIZED IT WAS MY SUNROOF!! SCARY...

Aug 6, 2017 Power Train 53,000 mi

MY VEHICLE SEEMED AS IF THE TRANSMISSION WAS SLIPPING BETWEEN GEARS ON THE HIGHWAY IT WOULD TAKE FOREVER TO SWITCH INTO HIGHER GEARS FOR HIGHER SPEEDS THEN WHEN SLOWING DOWN IT WOULD JERK AND THEN FINALLY STOP OR IF I WAS IN TRAFFIC WHERE I DIDN'T NEED TO MAKE A COMPLETE STOP IT WOULD JERK TO SLOW ...

Aug 6, 2017 Wheels 53,000 mi

MY VEHICLE SEEMED AS IF THE TRANSMISSION WAS SLIPPING BETWEEN GEARS ON THE HIGHWAY IT WOULD TAKE FOREVER TO SWITCH INTO HIGHER GEARS FOR HIGHER SPEEDS THEN WHEN SLOWING DOWN IT WOULD JERK AND THEN FINALLY STOP OR IF I WAS IN TRAFFIC WHERE I DIDN'T NEED TO MAKE A COMPLETE STOP IT WOULD JERK TO SLOW ...

Aug 6, 2017 Unknown Or Other 53,000 mi

MY VEHICLE SEEMED AS IF THE TRANSMISSION WAS SLIPPING BETWEEN GEARS ON THE HIGHWAY IT WOULD TAKE FOREVER TO SWITCH INTO HIGHER GEARS FOR HIGHER SPEEDS THEN WHEN SLOWING DOWN IT WOULD JERK AND THEN FINALLY STOP OR IF I WAS IN TRAFFIC WHERE I DIDN'T NEED TO MAKE A COMPLETE STOP IT WOULD JERK TO SLOW ...

Aug 6, 2017 Power Train 53,000 mi

MY VEHICLE SEEMED AS IF THE TRANSMISSION WAS SLIPPING BETWEEN GEARS ON THE HIGHWAY IT WOULD TAKE FOREVER TO SWITCH INTO HIGHER GEARS FOR HIGHER SPEEDS THEN WHEN SLOWING DOWN IT WOULD JERK AND THEN FINALLY STOP OR IF I WAS IN TRAFFIC WHERE I DIDN'T NEED TO MAKE A COMPLETE STOP IT WOULD JERK TO SLOW ...

Aug 6, 2017 Wheels 53,000 mi

MY VEHICLE SEEMED AS IF THE TRANSMISSION WAS SLIPPING BETWEEN GEARS ON THE HIGHWAY IT WOULD TAKE FOREVER TO SWITCH INTO HIGHER GEARS FOR HIGHER SPEEDS THEN WHEN SLOWING DOWN IT WOULD JERK AND THEN FINALLY STOP OR IF I WAS IN TRAFFIC WHERE I DIDN'T NEED TO MAKE A COMPLETE STOP IT WOULD JERK TO SLOW ...

Aug 6, 2017 Unknown Or Other 53,000 mi

MY VEHICLE SEEMED AS IF THE TRANSMISSION WAS SLIPPING BETWEEN GEARS ON THE HIGHWAY IT WOULD TAKE FOREVER TO SWITCH INTO HIGHER GEARS FOR HIGHER SPEEDS THEN WHEN SLOWING DOWN IT WOULD JERK AND THEN FINALLY STOP OR IF I WAS IN TRAFFIC WHERE I DIDN'T NEED TO MAKE A COMPLETE STOP IT WOULD JERK TO SLOW ...

Feb 14, 2017 Service Brakes 67,950 mi

TRIED TO STOP THE VEHICLE WHILE DRIVING AND THE BRAKE PEDAL MADE A HISSING SOUND AS IF AIR WAS ESCAPING. THE VEHICLE ALSO KEPT MOVING EVEN THOUGH THE BRAKE PEDAL WAS FULLY PRESSED TO THE FLOORBOARD. TOOK THE VEHICLE IN TO THE MAZDA DEALERSHIP THE NEXT DAY AND IT WAS CONFIRMED THAT THE BRAKE BOOSTER ...

Feb 14, 2017 Service Brakes 67,950 mi

TRIED TO STOP THE VEHICLE WHILE DRIVING AND THE BRAKE PEDAL MADE A HISSING SOUND AS IF AIR WAS ESCAPING. THE VEHICLE ALSO KEPT MOVING EVEN THOUGH THE BRAKE PEDAL WAS FULLY PRESSED TO THE FLOORBOARD. TOOK THE VEHICLE IN TO THE MAZDA DEALERSHIP THE NEXT DAY AND IT WAS CONFIRMED THAT THE BRAKE BOOSTER ...

Jan 9, 2017 Unknown Or Other

I HAVE BROUGHT THE VEHICLE TO 2 DIFFERENT MAZDA DEALERS TO FIX THIS RECALL. THEY HAVE INSPECTED THE ISSUE AND DETERMINED IT NOT TO BE URGENT. THE LAST TIME, NOV 16, 2016, I WAS TOLD THE PARTS WOULD BE ORDERED AND I WOULD BE CONTACTED TO SET UP AN APPT FOR REPAIR. NO CONTACT YET. I AM FRUSTRATED.

Jan 9, 2017 Unknown Or Other

I HAVE BROUGHT THE VEHICLE TO 2 DIFFERENT MAZDA DEALERS TO FIX THIS RECALL. THEY HAVE INSPECTED THE ISSUE AND DETERMINED IT NOT TO BE URGENT. THE LAST TIME, NOV 16, 2016, I WAS TOLD THE PARTS WOULD BE ORDERED AND I WOULD BE CONTACTED TO SET UP AN APPT FOR REPAIR. NO CONTACT YET. I AM FRUSTRATED.

Jan 6, 2017 Structure 31,000 mi

WHEN I USE MY REMOTE TO OPEN MY LIFTGATE IT GOES UP 3/4 WAY AND JUST DROPS. I WAS GETTING GROCERIES OUT OF MY TRUNK AREA AND HAD TO MOVE QUICKLY AS IT SUDDENLY CAME DOWN. AFTER CALLING MAZDA I WAS INFORMED OF A RECALL BUT MY CAR VIN WASN'T INCLUDED IN THE RECALL. IT SEEMS THE SAME INCIDENT HAS BEEN ...

Jan 6, 2017 Structure 31,000 mi

WHEN I USE MY REMOTE TO OPEN MY LIFTGATE IT GOES UP 3/4 WAY AND JUST DROPS. I WAS GETTING GROCERIES OUT OF MY TRUNK AREA AND HAD TO MOVE QUICKLY AS IT SUDDENLY CAME DOWN. AFTER CALLING MAZDA I WAS INFORMED OF A RECALL BUT MY CAR VIN WASN'T INCLUDED IN THE RECALL. IT SEEMS THE SAME INCIDENT HAS BEEN ...

Oct 25, 2016 Visibility/wiper

SUN VISOR DOES NOT STAY IN PLACE. THE VISOR'S LEVEL IS AT MY FOREHEAD, WHICH IS VERY DANGEROUS FOR VISIBILITY AND TO MY HEAD WITH ANY SUDDEN IMPACT. I HAVE NEVER HAD THIS PROBLEM WITH ANY VEHICLE I HAVE OWNED. THIS IS MY FIRST MAZDA. I HAVE OWNED SEVERAL CHRYSLER TOWN & COUNTRY MINI VANS WITH NO...

Oct 25, 2016 Visibility/wiper

SUN VISOR DOES NOT STAY IN PLACE. THE VISOR'S LEVEL IS AT MY FOREHEAD, WHICH IS VERY DANGEROUS FOR VISIBILITY AND TO MY HEAD WITH ANY SUDDEN IMPACT. I HAVE NEVER HAD THIS PROBLEM WITH ANY VEHICLE I HAVE OWNED. THIS IS MY FIRST MAZDA. I HAVE OWNED SEVERAL CHRYSLER TOWN & COUNTRY MINI VANS WITH NO...

Oct 4, 2016 Suspension 30,000 mi

I HAD JUST COME OUT OF A TRAFFIC CIRCLE AND ENTERED A STRAIGHT STRETCH WHEN I HEARD A LOUD CRUNCHING SOUND. I WOULD ESTIMATE MY SPEED TO BE BETWEEN 15MPH AND 20 MPH .THE VEHICLE SHOOK BUT I WAS ABLE TO MOVE FORWARD BUT HAD DIFFICULTY STEERING AND COULD NOT BRAKE. THE CAR SPUTTERED TO A STOP THEN I...

Oct 4, 2016 Suspension 30,000 mi

I HAD JUST COME OUT OF A TRAFFIC CIRCLE AND ENTERED A STRAIGHT STRETCH WHEN I HEARD A LOUD CRUNCHING SOUND. I WOULD ESTIMATE MY SPEED TO BE BETWEEN 15MPH AND 20 MPH .THE VEHICLE SHOOK BUT I WAS ABLE TO MOVE FORWARD BUT HAD DIFFICULTY STEERING AND COULD NOT BRAKE. THE CAR SPUTTERED TO A STOP THEN I...

Sep 17, 2016 Service Brakes 67,000 mi

BRAKE PEDAL BECAME VERY DIFFICULT TO DEPRESS, WITH HISSING SOUND. HAD TO FULLY DEPRESS PEDAL TO BE ABLE TO STOP FROM MODERATE SPEEDS OF 20-30MPH. RESEARCH INDICATES THE CX-9 HAS EXPERIENCED BRAKE BOOSTER FAILURE WITH THIS SYMPTOM IN PREVIOUS MODEL YEARS.

Sep 17, 2016 Service Brakes 67,000 mi

BRAKE PEDAL BECAME VERY DIFFICULT TO DEPRESS, WITH HISSING SOUND. HAD TO FULLY DEPRESS PEDAL TO BE ABLE TO STOP FROM MODERATE SPEEDS OF 20-30MPH. RESEARCH INDICATES THE CX-9 HAS EXPERIENCED BRAKE BOOSTER FAILURE WITH THIS SYMPTOM IN PREVIOUS MODEL YEARS.

Sep 10, 2016 Air Bags 57,250 mi

WHILE DRIVING ON THE HIGHWAY AT A NORMAL HIGHWAY SPEED, THE SIDE AIR BAGS SUDDENLY INFLATED FOR NO APPARENT REASON, BOTH THE DRIVER AND PASSENGER SIDES.

Sep 10, 2016 Air Bags 57,250 mi

WHILE DRIVING ON THE HIGHWAY AT A NORMAL HIGHWAY SPEED, THE SIDE AIR BAGS SUDDENLY INFLATED FOR NO APPARENT REASON, BOTH THE DRIVER AND PASSENGER SIDES.

Aug 5, 2016 Suspension 48,000 mi

TL* THE CONTACT OWNS A 2013 MAZDA CX-9. WHILE DRIVING APPROXIMATELY 10 MPH, THE CONTACT HEARD A LOUD ABNORMAL NOISE UNDER THE VEHICLE. THE VEHICLE STOPPED INDEPENDENTLY. THE CONTACT NOTICED THAT THE FRONT PASSENGER TIRE TWISTED INTO THE WHEEL WELL. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DI...

Aug 5, 2016 Suspension 48,000 mi

TL* THE CONTACT OWNS A 2013 MAZDA CX-9. WHILE DRIVING APPROXIMATELY 10 MPH, THE CONTACT HEARD A LOUD ABNORMAL NOISE UNDER THE VEHICLE. THE VEHICLE STOPPED INDEPENDENTLY. THE CONTACT NOTICED THAT THE FRONT PASSENGER TIRE TWISTED INTO THE WHEEL WELL. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DI...

Jul 15, 2016 Service Brakes Crash 96,000 mi

A TRUCK SWERVED INTO MY LANE AND I TRIED TO BRAKE. THE PEDAL DIDN'T IMMEDIATELY DEPRESS SO I HAD TO SERVE. JUMPED A CURB AND HIT A SIGN. MORE THAN $11,000 OF DAMAGE. THE BRAKE IS VERY DIFFICULT TO DEPRESS QUICKLY.

Jul 15, 2016 Service Brakes Crash 96,000 mi

A TRUCK SWERVED INTO MY LANE AND I TRIED TO BRAKE. THE PEDAL DIDN'T IMMEDIATELY DEPRESS SO I HAD TO SERVE. JUMPED A CURB AND HIT A SIGN. MORE THAN $11,000 OF DAMAGE. THE BRAKE IS VERY DIFFICULT TO DEPRESS QUICKLY.

Apr 13, 2016 Suspension

TL* THE CONTACT OWNS A 2013 MAZDA CX9. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V451000 (SUSPENSION) HOWEVER, THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS N...

Apr 13, 2016 Suspension

TL* THE CONTACT OWNS A 2013 MAZDA CX9. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V451000 (SUSPENSION) HOWEVER, THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS N...

Apr 4, 2016 Suspension

2013 MAZDA CX-9. CONSUMER WRITES IN REGARDS TO FRONT LOWER CONTROL ARMS RECALL NOTICE AND VEHICLE SUN VISOR ISSUES. *SMD THE CONSUMER STATED THE SUN VISOR NO LONGER STAYS IN PLACE. *JB

Apr 4, 2016 Visibility

2013 MAZDA CX-9. CONSUMER WRITES IN REGARDS TO FRONT LOWER CONTROL ARMS RECALL NOTICE AND VEHICLE SUN VISOR ISSUES. *SMD THE CONSUMER STATED THE SUN VISOR NO LONGER STAYS IN PLACE. *JB

Apr 4, 2016 Suspension

2013 MAZDA CX-9. CONSUMER WRITES IN REGARDS TO FRONT LOWER CONTROL ARMS RECALL NOTICE AND VEHICLE SUN VISOR ISSUES. *SMD THE CONSUMER STATED THE SUN VISOR NO LONGER STAYS IN PLACE. *JB

Apr 4, 2016 Visibility

2013 MAZDA CX-9. CONSUMER WRITES IN REGARDS TO FRONT LOWER CONTROL ARMS RECALL NOTICE AND VEHICLE SUN VISOR ISSUES. *SMD THE CONSUMER STATED THE SUN VISOR NO LONGER STAYS IN PLACE. *JB

Mar 31, 2016 Suspension

TL* THE CONTACT OWNS A 2013 MAZDA CX-9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V451000 (SUSPENSION) HOWEVER, THE PART TO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS ...

Mar 31, 2016 Suspension

TL* THE CONTACT OWNS A 2013 MAZDA CX-9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V451000 (SUSPENSION) HOWEVER, THE PART TO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS ...

Mar 23, 2016 Service Brakes 34,000 mi

LOSS OF BRAKING POWER AND HISSING NOISE HEARD IN THE ENGINE COMPARTMENT. THE FIRST TIME YOU BRAKE IT FELT OKAY BUT ANY SUBSEQUENT BRAKING IT FELT LIKE THERE WERE NO POWER BRAKES. BRAKE PEDAL HAD TO BE PUSHED REALLY HARD TO GET IT TO EVEN STOP. WHEN STOPPED AT A LIGHT FACING DOWN HILL, BRAKES STAR...

Mar 23, 2016 Service Brakes 34,000 mi

LOSS OF BRAKING POWER AND HISSING NOISE HEARD IN THE ENGINE COMPARTMENT. THE FIRST TIME YOU BRAKE IT FELT OKAY BUT ANY SUBSEQUENT BRAKING IT FELT LIKE THERE WERE NO POWER BRAKES. BRAKE PEDAL HAD TO BE PUSHED REALLY HARD TO GET IT TO EVEN STOP. WHEN STOPPED AT A LIGHT FACING DOWN HILL, BRAKES STAR...

Jan 26, 2016 Suspension

TL* THE CONTACT OWNS A 2013 MAZDA CX-9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V451000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NO...

Jan 26, 2016 Suspension

TL* THE CONTACT OWNS A 2013 MAZDA CX-9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V451000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NO...

Dec 9, 2015 Suspension

TL* THE CONTACT OWNS A 2013 MAZDA CX-9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V451000 (SUSPENSION) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT...

Dec 9, 2015 Suspension

TL* THE CONTACT OWNS A 2013 MAZDA CX-9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V451000 (SUSPENSION) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT...

Nov 27, 2015 Suspension

TL* THE CONTACT OWNS A 2013 MAZDA CX-9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V451000 (SUSPENSION) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT...

Nov 27, 2015 Suspension

TL* THE CONTACT OWNS A 2013 MAZDA CX-9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V451000 (SUSPENSION) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT...

Oct 13, 2015 Air Bags Crash 30,000 mi

LOST CONTROL OF VEHICLE COMING DOWN A RAMP IN A PARKING GARAGE, CAUSING ME TO STRIKE POLE IN GARAGE, OR WOULD HAVE CAREENED OVER 6TH FL RAILING DOWN 6 STORIES TO STREET. VEHICLE IN MOTION.

Oct 13, 2015 Structure Crash 30,000 mi

LOST CONTROL OF VEHICLE COMING DOWN A RAMP IN A PARKING GARAGE, CAUSING ME TO STRIKE POLE IN GARAGE, OR WOULD HAVE CAREENED OVER 6TH FL RAILING DOWN 6 STORIES TO STREET. VEHICLE IN MOTION.

Oct 13, 2015 Service Brakes Crash 30,000 mi

LOST CONTROL OF VEHICLE COMING DOWN A RAMP IN A PARKING GARAGE, CAUSING ME TO STRIKE POLE IN GARAGE, OR WOULD HAVE CAREENED OVER 6TH FL RAILING DOWN 6 STORIES TO STREET. VEHICLE IN MOTION.

Oct 13, 2015 Air Bags Crash 30,000 mi

LOST CONTROL OF VEHICLE COMING DOWN A RAMP IN A PARKING GARAGE, CAUSING ME TO STRIKE POLE IN GARAGE, OR WOULD HAVE CAREENED OVER 6TH FL RAILING DOWN 6 STORIES TO STREET. VEHICLE IN MOTION.

Oct 13, 2015 Structure Crash 30,000 mi

LOST CONTROL OF VEHICLE COMING DOWN A RAMP IN A PARKING GARAGE, CAUSING ME TO STRIKE POLE IN GARAGE, OR WOULD HAVE CAREENED OVER 6TH FL RAILING DOWN 6 STORIES TO STREET. VEHICLE IN MOTION.

Oct 13, 2015 Service Brakes Crash 30,000 mi

LOST CONTROL OF VEHICLE COMING DOWN A RAMP IN A PARKING GARAGE, CAUSING ME TO STRIKE POLE IN GARAGE, OR WOULD HAVE CAREENED OVER 6TH FL RAILING DOWN 6 STORIES TO STREET. VEHICLE IN MOTION.

Oct 6, 2015 Service Brakes 32,885 mi

TL* THE CONTACT OWNS A 2013 MAZDA CX-9. WHILE DRIVING 40 MPH, THE BRAKES MADE A HISSING SOUND WHEN ENGAGED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 32,885.

Oct 6, 2015 Service Brakes 32,885 mi

TL* THE CONTACT OWNS A 2013 MAZDA CX-9. WHILE DRIVING 40 MPH, THE BRAKES MADE A HISSING SOUND WHEN ENGAGED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 32,885.

Mar 24, 2015 Seats 12,800 mi

THE HEADRESTS ON THE 2013 MAZDA CX-9 ARE EXCRUCIATINGLY UNCOMFORTABLE. THEY ANGLE AT A COMPLETELY UNNATURAL FORWARD ANGLE AND FORCE THE DRIVER'S HEAD FORWARD AND DOWN. IT WAS NOT OBVIOUS DURING THE TEST DRIVE. AFTER 6 HRS OF DRIVING THOUGH, PAIN DEVELOPED IN NECK, UPPER SHOULDERS AND LOWER BACK. W...

Mar 24, 2015 Seats 12,800 mi

THE HEADRESTS ON THE 2013 MAZDA CX-9 ARE EXCRUCIATINGLY UNCOMFORTABLE. THEY ANGLE AT A COMPLETELY UNNATURAL FORWARD ANGLE AND FORCE THE DRIVER'S HEAD FORWARD AND DOWN. IT WAS NOT OBVIOUS DURING THE TEST DRIVE. AFTER 6 HRS OF DRIVING THOUGH, PAIN DEVELOPED IN NECK, UPPER SHOULDERS AND LOWER BACK. W...

Oct 25, 2014 Unknown Or Other 23,000 mi

NAVIGATION SYSTEM IS FAUTY. SINCE PURCHASE NEW, NAVIGATION TRACKS FAULTY. MAZDA CAN NEVER FIX. I BROUGHT IT BACK MANY TIMES.

Oct 25, 2014 Unknown Or Other 23,000 mi

NAVIGATION SYSTEM IS FAUTY. SINCE PURCHASE NEW, NAVIGATION TRACKS FAULTY. MAZDA CAN NEVER FIX. I BROUGHT IT BACK MANY TIMES.

Oct 25, 2014 Unknown Or Other 23,000 mi

NAVIGATION SYSTEM IS FAUTY. SINCE PURCHASE NEW, NAVIGATION TRACKS FAULTY. MAZDA CAN NEVER FIX. I BROUGHT IT BACK MANY TIMES.

Oct 25, 2014 Unknown Or Other 23,000 mi

NAVIGATION SYSTEM IS FAUTY. SINCE PURCHASE NEW, NAVIGATION TRACKS FAULTY. MAZDA CAN NEVER FIX. I BROUGHT IT BACK MANY TIMES.

Jun 17, 2014 Service Brakes 13,800 mi

NOTICED A HISSING SOUND ON MY 2013 MAZDA CX-9 UPON BRAKING -ONLY BECAUSE RADIO WAS OFF. BRAKES BEGAN REQUIRING EXTRA FORCE IN ORDER TO STOP. WAS AT A STOP LIGHT AND REALIZED VEHICLE SLIGHTLY ROLL FORWARD. PERIODICALLY BRAKES WOULD BECOME TIGHT AND FEEL LIKE CAR HAD TURNED OFF ESPECIALLY UPON PARKI...

Jun 17, 2014 Service Brakes 13,800 mi

NOTICED A HISSING SOUND ON MY 2013 MAZDA CX-9 UPON BRAKING -ONLY BECAUSE RADIO WAS OFF. BRAKES BEGAN REQUIRING EXTRA FORCE IN ORDER TO STOP. WAS AT A STOP LIGHT AND REALIZED VEHICLE SLIGHTLY ROLL FORWARD. PERIODICALLY BRAKES WOULD BECOME TIGHT AND FEEL LIKE CAR HAD TURNED OFF ESPECIALLY UPON PARKI...

Jun 2, 2014 Service Brakes 21,000 mi

WHILE DRIVING MY 2013 CX9 I NOTICED THE BRAKES REQUIRED EXTREME FORCE TO ENGAGE AND I HEARD A HISSING SOUND WHEN I ENGAGED MY BRAKES. SINCE I HAD THE SAME ISSUE WITH THE BRAKES ON MY 2010 MODEL, I IMMEDIATELY CONTACTED THE DEALERSHIP WHERE THEY ARE CURRENTLY REPAIRING THE BRAKES UNDER WARRANTY. ...

Jun 2, 2014 Service Brakes 21,000 mi

WHILE DRIVING MY 2013 CX9 I NOTICED THE BRAKES REQUIRED EXTREME FORCE TO ENGAGE AND I HEARD A HISSING SOUND WHEN I ENGAGED MY BRAKES. SINCE I HAD THE SAME ISSUE WITH THE BRAKES ON MY 2010 MODEL, I IMMEDIATELY CONTACTED THE DEALERSHIP WHERE THEY ARE CURRENTLY REPAIRING THE BRAKES UNDER WARRANTY. ...

Nov 19, 2013 Power Train 11,000 mi

PURCHASED THIS CAR NEW, WENT TO HAVE OIL CHANGE AND THERE WAS OIL UNDERNEATH. THE RIGHT PION SEAL WAS OUT. HAD CAR TOWED AND I CONTACTED THE DEALERSHIP I FOUND OUT THE TRANSFER CASE IS OUT. PRIOR TO THIS I SMELLED SOMETHING LIKE BURNING OIL, BUT WHEN I CONTACTED THE DEALERSHIP I WAS TOLD IT WAS P...

Nov 19, 2013 Power Train 11,000 mi

PURCHASED THIS CAR NEW, WENT TO HAVE OIL CHANGE AND THERE WAS OIL UNDERNEATH. THE RIGHT PION SEAL WAS OUT. HAD CAR TOWED AND I CONTACTED THE DEALERSHIP I FOUND OUT THE TRANSFER CASE IS OUT. PRIOR TO THIS I SMELLED SOMETHING LIKE BURNING OIL, BUT WHEN I CONTACTED THE DEALERSHIP I WAS TOLD IT WAS P...

Nov 18, 2013 Air Bags 150 mi

PASSENGER SAS ( AIRBAG,SIDEAIR BAG,SEATBELTPRETENSIONER ) WITHOUT REASON TURNS OFF AND ON. MY WIFE ( 96 LB ) IS NOT A CHILD AS DEFINED BY THEIR LITERATURE ( 66 LB ). MY WIFE IS CONSEQUENTLY RENDERED PROTECTED AND THEN WITHOUT REASON, UNPROTECTED BY THE SAS SYSTEM BUILT INTO THE VEHICLE. MAZDA'S P...

Nov 18, 2013 Air Bags 150 mi

PASSENGER SAS ( AIRBAG,SIDEAIR BAG,SEATBELTPRETENSIONER ) WITHOUT REASON TURNS OFF AND ON. MY WIFE ( 96 LB ) IS NOT A CHILD AS DEFINED BY THEIR LITERATURE ( 66 LB ). MY WIFE IS CONSEQUENTLY RENDERED PROTECTED AND THEN WITHOUT REASON, UNPROTECTED BY THE SAS SYSTEM BUILT INTO THE VEHICLE. MAZDA'S P...

Oct 30, 2013 Air Bags 50 mi

TL* THE CONTACT OWNS A 2013 MAZDA CX-9. THE CONTACT STATED THAT THE PASSENGER'S SIDE AIR BAG DEACTIVATED WARNING MESSAGE ILLUMINATED ALTHOUGH THERE WAS A PASSENGER OCCUPYING THE SEAT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE VEHICLE WAS PERFORMING UP TO SPECIFICATIONS...

Oct 30, 2013 Air Bags 50 mi

TL* THE CONTACT OWNS A 2013 MAZDA CX-9. THE CONTACT STATED THAT THE PASSENGER'S SIDE AIR BAG DEACTIVATED WARNING MESSAGE ILLUMINATED ALTHOUGH THERE WAS A PASSENGER OCCUPYING THE SEAT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE VEHICLE WAS PERFORMING UP TO SPECIFICATIONS...

Aug 27, 2013 Exterior Lighting 150 mi

TL* THE CONTACT OWNS A 2013 MAZDA CX-9. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS WERE ENGAGED AND FAILED TO ILLUMINATE THE ROAD BEYOND 5 FEET. THE FAILURE RECURRED MORE FREQUENTLY WHEN DRIVING ON A MOUNTAINOUS ROAD. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO INFORMED THE CONTACT THAT ...

Aug 27, 2013 Exterior Lighting 150 mi

TL* THE CONTACT OWNS A 2013 MAZDA CX-9. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS WERE ENGAGED AND FAILED TO ILLUMINATE THE ROAD BEYOND 5 FEET. THE FAILURE RECURRED MORE FREQUENTLY WHEN DRIVING ON A MOUNTAINOUS ROAD. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO INFORMED THE CONTACT THAT ...

Aug 12, 2013 Structure 9,000 mi

TL* THE CONTACT OWNS A 2013 MAZDA CX9. THE CONTACT STATED THAT THE METAL ABOVE THE DRIVERS DOOR CHROME STRIP HAD A SHARP EDGE THAT CUT THE CONTACT BELOW THE LEFT EYE, WHILE HE EXITED THE VEHICLE. THE CONTACT INSPECTED THE PASSENGER SIDE FRONT, AND THE REAR DOORS, AND ALSO FOUND THE DEFECTED CHROME...

Aug 12, 2013 Structure 9,000 mi

TL* THE CONTACT OWNS A 2013 MAZDA CX9. THE CONTACT STATED THAT THE METAL ABOVE THE DRIVERS DOOR CHROME STRIP HAD A SHARP EDGE THAT CUT THE CONTACT BELOW THE LEFT EYE, WHILE HE EXITED THE VEHICLE. THE CONTACT INSPECTED THE PASSENGER SIDE FRONT, AND THE REAR DOORS, AND ALSO FOUND THE DEFECTED CHROME...

Apr 3, 2013 Electrical System 338 mi

THE VOICE ACTIVATED NAVIGATION FEATURE ON THE VEHICLE SHUTS DOWN AND BECOMES INOPERABLE WHEN STOPPING OR ACCELORATING FROM A STOPPED POSITION. THE VOICE ACTIVATED FEATURE ONLY WORKS WHILE IN ONE LONG CONTINUOUS MOTION WHICH DEFEATS THE PURPOSE OF THE HANDS-FREE VOICE ACTIVATED NAVIGATION AND MAKES ...

Apr 3, 2013 Equipment Adaptive/mobility 338 mi

THE VOICE ACTIVATED NAVIGATION FEATURE ON THE VEHICLE SHUTS DOWN AND BECOMES INOPERABLE WHEN STOPPING OR ACCELORATING FROM A STOPPED POSITION. THE VOICE ACTIVATED FEATURE ONLY WORKS WHILE IN ONE LONG CONTINUOUS MOTION WHICH DEFEATS THE PURPOSE OF THE HANDS-FREE VOICE ACTIVATED NAVIGATION AND MAKES ...

Apr 3, 2013 Electrical System 338 mi

THE VOICE ACTIVATED NAVIGATION FEATURE ON THE VEHICLE SHUTS DOWN AND BECOMES INOPERABLE WHEN STOPPING OR ACCELORATING FROM A STOPPED POSITION. THE VOICE ACTIVATED FEATURE ONLY WORKS WHILE IN ONE LONG CONTINUOUS MOTION WHICH DEFEATS THE PURPOSE OF THE HANDS-FREE VOICE ACTIVATED NAVIGATION AND MAKES ...

Apr 3, 2013 Equipment Adaptive/mobility 338 mi

THE VOICE ACTIVATED NAVIGATION FEATURE ON THE VEHICLE SHUTS DOWN AND BECOMES INOPERABLE WHEN STOPPING OR ACCELORATING FROM A STOPPED POSITION. THE VOICE ACTIVATED FEATURE ONLY WORKS WHILE IN ONE LONG CONTINUOUS MOTION WHICH DEFEATS THE PURPOSE OF THE HANDS-FREE VOICE ACTIVATED NAVIGATION AND MAKES ...