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Complaints

Showing 20 of 280
Dec 22, 2025 Engine

I own a 2016 Mazda CX9 Touring FWD (180k miles). Today my car was diagnosed with cracked cylinder head, resulting in coolant and oil leak from the head gasket. While there is a class action settlement about it where Mazda accepted the manufacturing defect, they do not cover the engine repair/cylinde...

Dec 22, 2025 Engine

I own a 2016 Mazda CX9 Touring FWD (180k miles). Today my car was diagnosed with cracked cylinder head, resulting in coolant and oil leak from the head gasket. While there is a class action settlement about it where Mazda accepted the manufacturing defect, they do not cover the engine repair/cylinde...

Nov 3, 2025 Engine

In June of 2022 I started having a strong antifreeze/engine coolant smell inside the cab of my vehicle and also outside the vehicle. I had the car checked for a radiator leak, but there wasn’t one. I took my car into my local Mazda where they found that the engine coolant was leaking into the head...

Nov 3, 2025 Engine

In June of 2022 I started having a strong antifreeze/engine coolant smell inside the cab of my vehicle and also outside the vehicle. I had the car checked for a radiator leak, but there wasn’t one. I took my car into my local Mazda where they found that the engine coolant was leaking into the head...

Oct 25, 2025 Engine

Cylinder head crack. Combustion gasses leaking into coolant causing overheat. Combustion gasses bleeding into oil causing excessive crankcase pressure.

Oct 25, 2025 Engine

Cylinder head crack. Combustion gasses leaking into coolant causing overheat. Combustion gasses bleeding into oil causing excessive crankcase pressure.

Sep 16, 2025 Engine And Engine Cooling 148,000 mi

The contact owns a 2016 Mazda CX-9. The contact stated that while driving approximately 45-50 MPH, the vehicle suddenly lost motive power with white smoke coming from the front of the vehicle. The contact was able to get to the side of the road to inspect the vehicle and became aware that there was ...

Sep 16, 2025 Engine And Engine Cooling 148,000 mi

The contact owns a 2016 Mazda CX-9. The contact stated that while driving approximately 45-50 MPH, the vehicle suddenly lost motive power with white smoke coming from the front of the vehicle. The contact was able to get to the side of the road to inspect the vehicle and became aware that there was ...

Apr 23, 2025 Electrical System

Smart City Break Malfunction warning light appears while driving. Simultaneously the tire pressure warning appears. Also, at the same time, the temperature reads -20 to -40 degrees. Yes, vehicle is available for inspection. Fearful that car could randomly break while driving putting myself and fami...

Apr 23, 2025 Forward Collision Avoidance

Smart City Break Malfunction warning light appears while driving. Simultaneously the tire pressure warning appears. Also, at the same time, the temperature reads -20 to -40 degrees. Yes, vehicle is available for inspection. Fearful that car could randomly break while driving putting myself and fami...

Apr 23, 2025 Electrical System

Smart City Break Malfunction warning light appears while driving. Simultaneously the tire pressure warning appears. Also, at the same time, the temperature reads -20 to -40 degrees. Yes, vehicle is available for inspection. Fearful that car could randomly break while driving putting myself and fami...

Apr 23, 2025 Forward Collision Avoidance

Smart City Break Malfunction warning light appears while driving. Simultaneously the tire pressure warning appears. Also, at the same time, the temperature reads -20 to -40 degrees. Yes, vehicle is available for inspection. Fearful that car could randomly break while driving putting myself and fami...

Dec 27, 2024 Engine

Engine failure with crack in the engine after a loss of coolant fluid.

Dec 27, 2024 Engine

Engine failure with crack in the engine after a loss of coolant fluid.

Nov 21, 2024 Engine

Head gasket leaking and caused major engine issue at 89,000 miles. Mazda has known of this issue, but refuses to recall it.

Nov 21, 2024 Engine

Head gasket leaking and caused major engine issue at 89,000 miles. Mazda has known of this issue, but refuses to recall it.

Nov 13, 2024 Engine

While my wife was driving her 2016 Mazda Cx-9 Grand Touring on the freeway, many of the dashboard indicator lights came on warning her the engine was over heating and to pull over immediately. While she was attempting to move over to the shoulder, smoke appeared from underneath the engine hood which...

Nov 13, 2024 Engine

While my wife was driving her 2016 Mazda Cx-9 Grand Touring on the freeway, many of the dashboard indicator lights came on warning her the engine was over heating and to pull over immediately. While she was attempting to move over to the shoulder, smoke appeared from underneath the engine hood which...

Oct 29, 2024 Engine

Sudden and dramatic loss of engine coolant. Received a warning that engine was overheating, and to shut off engine. Quickly obeyed the prompt and found that most of the engine coolant had been lost due to a catastrophic failure of either the head gasket or head itself.

Oct 29, 2024 Engine

Sudden and dramatic loss of engine coolant. Received a warning that engine was overheating, and to shut off engine. Quickly obeyed the prompt and found that most of the engine coolant had been lost due to a catastrophic failure of either the head gasket or head itself.

Oct 24, 2024 Electrical System

Vehicle failed to turn off the engine while in park and I was unable to lock vehicle while engine was still running. The ignition button failed to work.

Oct 24, 2024 Electrical System

Vehicle failed to turn off the engine while in park and I was unable to lock vehicle while engine was still running. The ignition button failed to work.

Oct 1, 2024 Engine

Cylinder head coolant leak. No warning lights.

Oct 1, 2024 Engine

Cylinder head coolant leak. No warning lights.

Sep 9, 2024 Steering

1. What component or system failed or malfunctioned, and is it available for inspection upon request? The entire electrical system is malfunctioning. All dashboard service lights (check engine, ABS, etc.) illuminate simultaneously, causing the vehicle to stutter and shut off while driving. The vehic...

Sep 9, 2024 Engine

1. What component or system failed or malfunctioned, and is it available for inspection upon request? The entire electrical system is malfunctioning. All dashboard service lights (check engine, ABS, etc.) illuminate simultaneously, causing the vehicle to stutter and shut off while driving. The vehic...

Sep 9, 2024 Electrical System

1. What component or system failed or malfunctioned, and is it available for inspection upon request? The entire electrical system is malfunctioning. All dashboard service lights (check engine, ABS, etc.) illuminate simultaneously, causing the vehicle to stutter and shut off while driving. The vehic...

Sep 9, 2024 Steering

1. What component or system failed or malfunctioned, and is it available for inspection upon request? The entire electrical system is malfunctioning. All dashboard service lights (check engine, ABS, etc.) illuminate simultaneously, causing the vehicle to stutter and shut off while driving. The vehic...

Sep 9, 2024 Engine

1. What component or system failed or malfunctioned, and is it available for inspection upon request? The entire electrical system is malfunctioning. All dashboard service lights (check engine, ABS, etc.) illuminate simultaneously, causing the vehicle to stutter and shut off while driving. The vehic...

Sep 9, 2024 Electrical System

1. What component or system failed or malfunctioned, and is it available for inspection upon request? The entire electrical system is malfunctioning. All dashboard service lights (check engine, ABS, etc.) illuminate simultaneously, causing the vehicle to stutter and shut off while driving. The vehic...

Aug 27, 2024 Engine

August 2nd I noticed a smell of Coolant coming from my car. I looked under my car and noticed it leaking green coolant. I took it to Mazda where they had it for 7 days to then give me a $6,300 estimate with possible added expenses. They diagnosed it as a cracked cylinder head and needs a gasket as ...

Aug 27, 2024 Power Train

August 2nd I noticed a smell of Coolant coming from my car. I looked under my car and noticed it leaking green coolant. I took it to Mazda where they had it for 7 days to then give me a $6,300 estimate with possible added expenses. They diagnosed it as a cracked cylinder head and needs a gasket as ...

Aug 27, 2024 Engine

August 2nd I noticed a smell of Coolant coming from my car. I looked under my car and noticed it leaking green coolant. I took it to Mazda where they had it for 7 days to then give me a $6,300 estimate with possible added expenses. They diagnosed it as a cracked cylinder head and needs a gasket as ...

Aug 27, 2024 Power Train

August 2nd I noticed a smell of Coolant coming from my car. I looked under my car and noticed it leaking green coolant. I took it to Mazda where they had it for 7 days to then give me a $6,300 estimate with possible added expenses. They diagnosed it as a cracked cylinder head and needs a gasket as ...

Jul 18, 2024 Engine

Coolant sprayed on top of engine

Jul 18, 2024 Engine

Coolant sprayed on top of engine

Jul 10, 2024 Engine

Our 2016 Mazda CX 9 began leaking coolant and we took it to a shop who diagnosed it as coming from the cylinder head, requiring a very expensive repair or new engine. Luckily our engine did not sieze up while driving, but it easily could have with our baby and toddler in the car. Upon searching the...

Jul 10, 2024 Engine

Our 2016 Mazda CX 9 began leaking coolant and we took it to a shop who diagnosed it as coming from the cylinder head, requiring a very expensive repair or new engine. Luckily our engine did not sieze up while driving, but it easily could have with our baby and toddler in the car. Upon searching the...

Jun 25, 2024 Engine And Engine Cooling 92,000 mi

The contact owns a 2016 Mazda CX-9. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated, and the vehicle started shuddering and overheating. The vehicle was taken to an independent mechanic who diagnosed the vehicle and determined that the failure was...

Jun 25, 2024 Engine And Engine Cooling 92,000 mi

The contact owns a 2016 Mazda CX-9. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated, and the vehicle started shuddering and overheating. The vehicle was taken to an independent mechanic who diagnosed the vehicle and determined that the failure was...

Jun 11, 2024 Engine

Cracked cylinder head causing coolant to leak.

Jun 11, 2024 Engine

Cracked cylinder head causing coolant to leak.

Jun 4, 2024 Engine

2016 Mazda CX-9 is leaking coolant from exhaust side of engine cylinder head. This issue has been confirmed by a Mazda dealership in North Charleston, South Carolina. The issue first appeared shortly after replacing the water pump (performed by the same dealership). The issue is known and documents...

Jun 4, 2024 Engine

2016 Mazda CX-9 is leaking coolant from exhaust side of engine cylinder head. This issue has been confirmed by a Mazda dealership in North Charleston, South Carolina. The issue first appeared shortly after replacing the water pump (performed by the same dealership). The issue is known and documents...

May 30, 2024 Engine And Engine Cooling

The contact owns a 2016 Mazda CX-9. The contact stated that while driving at an undisclosed speed, the vehicle stalled. Several unknown warning lights illuminated. The contact stated after the vehicle cooled off, the was able to be restarted. The contact checked under the vehicle and stated that the...

May 30, 2024 Engine And Engine Cooling

The contact owns a 2016 Mazda CX-9. The contact stated that while driving at an undisclosed speed, the vehicle stalled. Several unknown warning lights illuminated. The contact stated after the vehicle cooled off, the was able to be restarted. The contact checked under the vehicle and stated that the...

May 24, 2024 Engine

Vehicle had a horrible coolant leak at the rear of the engine to find out the engine has a weak cylinder head and is known to break and leak coolant. The vehicle will need a new cylinder head or engine replacement.

May 24, 2024 Engine

Vehicle had a horrible coolant leak at the rear of the engine to find out the engine has a weak cylinder head and is known to break and leak coolant. The vehicle will need a new cylinder head or engine replacement.

May 21, 2024 Engine

A month ago, I experienced a coolant leak at the back of the engine compartment. Upon researching I found that the head was prone to crack at the turbo and produce the leak. I took to my dealer, and they confirmed that it was in fact a cracked head causing the coolant leak. They also confirmed it ...

May 21, 2024 Engine

A month ago, I experienced a coolant leak at the back of the engine compartment. Upon researching I found that the head was prone to crack at the turbo and produce the leak. I took to my dealer, and they confirmed that it was in fact a cracked head causing the coolant leak. They also confirmed it ...

May 14, 2024 Engine

Engine head cracked. Known problem with a tsb issued

May 14, 2024 Engine

Engine head cracked. Known problem with a tsb issued

May 6, 2024 Engine

My car has a cracking cylinder head and is leaking coolant.

May 6, 2024 Engine

My car has a cracking cylinder head and is leaking coolant.

Apr 28, 2024 Engine

2016 Mazda CX-9 2.5L Turbo Touring with 93,197 miles. In September of 2022, I noticed a sweet smell coming from the engine bay after coming home from work. I took my car to my mechanic on 9/30/2022 for an oil change and asked if they could figure out the "sweet smell" coming from the engine bay. W...

Apr 28, 2024 Engine

2016 Mazda CX-9 2.5L Turbo Touring with 93,197 miles. In September of 2022, I noticed a sweet smell coming from the engine bay after coming home from work. I took my car to my mechanic on 9/30/2022 for an oil change and asked if they could figure out the "sweet smell" coming from the engine bay. W...

Apr 12, 2024 Seats Fire

My seat warmer caught fire and burnt a hole through the seat.

Apr 12, 2024 Electrical System Fire

My seat warmer caught fire and burnt a hole through the seat.

Apr 12, 2024 Seats Fire

My seat warmer caught fire and burnt a hole through the seat.

Apr 12, 2024 Electrical System Fire

My seat warmer caught fire and burnt a hole through the seat.

Apr 11, 2024 Engine

We noticed anti-freeze leaking from our car a couple of days ago and immediately brought the car to our local mechanic. The mechanic determined that one of the cylinder heads in the engine was cracked and was leaking anti-freeze. He said the car was unsafe to drive. He also told us that a TSB had be...

Apr 11, 2024 Engine

We noticed anti-freeze leaking from our car a couple of days ago and immediately brought the car to our local mechanic. The mechanic determined that one of the cylinder heads in the engine was cracked and was leaking anti-freeze. He said the car was unsafe to drive. He also told us that a TSB had be...

Mar 18, 2024 Power Train

I started smelling coolant after exiting the vehicle from a drive. Coolant level was very low. Adding coolant did not last long. I could not see where the leak was. The dealership evaluated and determined I had a cracked cylinder head and the car is leaking coolant near the rear of the engine. This ...

Mar 18, 2024 Suspension

I started smelling coolant after exiting the vehicle from a drive. Coolant level was very low. Adding coolant did not last long. I could not see where the leak was. The dealership evaluated and determined I had a cracked cylinder head and the car is leaking coolant near the rear of the engine. This ...

Mar 18, 2024 Power Train

I started smelling coolant after exiting the vehicle from a drive. Coolant level was very low. Adding coolant did not last long. I could not see where the leak was. The dealership evaluated and determined I had a cracked cylinder head and the car is leaking coolant near the rear of the engine. This ...

Mar 18, 2024 Suspension

I started smelling coolant after exiting the vehicle from a drive. Coolant level was very low. Adding coolant did not last long. I could not see where the leak was. The dealership evaluated and determined I had a cracked cylinder head and the car is leaking coolant near the rear of the engine. This ...

Mar 4, 2024 Fuel/propulsion System

Vehicle “surges” at idle. 300-500 RPMS at a time. Sometimes the brakes hold and sometimes not. Have nearly been in 3 collisions the last 2 days because of this issue. The ECM codes indicate throttle body or TPS issue, both of which have been unfounded. Vehicle has 63,000 miles. Researching this ...

Mar 4, 2024 Engine

Vehicle “surges” at idle. 300-500 RPMS at a time. Sometimes the brakes hold and sometimes not. Have nearly been in 3 collisions the last 2 days because of this issue. The ECM codes indicate throttle body or TPS issue, both of which have been unfounded. Vehicle has 63,000 miles. Researching this ...

Mar 4, 2024 Vehicle Speed Control

Vehicle “surges” at idle. 300-500 RPMS at a time. Sometimes the brakes hold and sometimes not. Have nearly been in 3 collisions the last 2 days because of this issue. The ECM codes indicate throttle body or TPS issue, both of which have been unfounded. Vehicle has 63,000 miles. Researching this ...

Mar 4, 2024 Fuel/propulsion System

Vehicle “surges” at idle. 300-500 RPMS at a time. Sometimes the brakes hold and sometimes not. Have nearly been in 3 collisions the last 2 days because of this issue. The ECM codes indicate throttle body or TPS issue, both of which have been unfounded. Vehicle has 63,000 miles. Researching this ...

Mar 4, 2024 Engine

Vehicle “surges” at idle. 300-500 RPMS at a time. Sometimes the brakes hold and sometimes not. Have nearly been in 3 collisions the last 2 days because of this issue. The ECM codes indicate throttle body or TPS issue, both of which have been unfounded. Vehicle has 63,000 miles. Researching this ...

Mar 4, 2024 Vehicle Speed Control

Vehicle “surges” at idle. 300-500 RPMS at a time. Sometimes the brakes hold and sometimes not. Have nearly been in 3 collisions the last 2 days because of this issue. The ECM codes indicate throttle body or TPS issue, both of which have been unfounded. Vehicle has 63,000 miles. Researching this ...

Feb 6, 2024 Engine

Cylinder head had a crack in it and had to be replaced.

Feb 6, 2024 Engine

Cylinder head had a crack in it and had to be replaced.

Jan 12, 2024 Engine

The car started to overheat so we added coolant and then the car started to stall had our mechanic look at it and he said the head gasket needs to be replaced. How is this not a recall

Jan 12, 2024 Engine

The car started to overheat so we added coolant and then the car started to stall had our mechanic look at it and he said the head gasket needs to be replaced. How is this not a recall

Jan 9, 2024 Engine

The intercooler failed or failed cylinder head causing coolant leaking into the exhaust side and cause the engine to over heat.

Jan 9, 2024 Engine

The intercooler failed or failed cylinder head causing coolant leaking into the exhaust side and cause the engine to over heat.

Dec 15, 2023 Engine

Engine is leaking coolant. Took the car to Horne Mazda of Avondale dealership for inspection, was told coolant is leaking from cylinder head. Was told the engine overheated and both cylinder head and cylinder block warped and will need to replace the engine. I feel my safety and others were at ris...

Dec 15, 2023 Engine

Engine is leaking coolant. Took the car to Horne Mazda of Avondale dealership for inspection, was told coolant is leaking from cylinder head. Was told the engine overheated and both cylinder head and cylinder block warped and will need to replace the engine. I feel my safety and others were at ris...

Dec 11, 2023 Service Brakes

The vehicle has tire pressure monitoring system malfunction warnings and parking brake malfunction warnings even after taking to dealership to be fixed. Was told it’s a known problem by Mazda, should be recalled, but there were not any current recalls for the issue.

Dec 11, 2023 Wheels

The vehicle has tire pressure monitoring system malfunction warnings and parking brake malfunction warnings even after taking to dealership to be fixed. Was told it’s a known problem by Mazda, should be recalled, but there were not any current recalls for the issue.

Dec 11, 2023 Service Brakes

The vehicle has tire pressure monitoring system malfunction warnings and parking brake malfunction warnings even after taking to dealership to be fixed. Was told it’s a known problem by Mazda, should be recalled, but there were not any current recalls for the issue.

Dec 11, 2023 Wheels

The vehicle has tire pressure monitoring system malfunction warnings and parking brake malfunction warnings even after taking to dealership to be fixed. Was told it’s a known problem by Mazda, should be recalled, but there were not any current recalls for the issue.

Dec 6, 2023 Engine

While driving, engine suddenly overheated due to coolant leak from cracked cylinder head. This was a known issue per the TSB 01-002/23. See attached. Vehicle only has 55k miles and has been maintained, only requiring oil change, topping off of fluids, and filter changes. Dealership has determined th...

Dec 6, 2023 Engine

While driving, engine suddenly overheated due to coolant leak from cracked cylinder head. This was a known issue per the TSB 01-002/23. See attached. Vehicle only has 55k miles and has been maintained, only requiring oil change, topping off of fluids, and filter changes. Dealership has determined th...

Nov 2, 2023 Engine

Car started running rough and losing power intermittently. After arriving home and parking the car, a puddle of coolant started at the rear of the engine. Online research indicates this is a known issue for the 2016 CX-9. Head gasket failure causes coolant leak from back side of engine at the hea...

Nov 2, 2023 Engine

Car started running rough and losing power intermittently. After arriving home and parking the car, a puddle of coolant started at the rear of the engine. Online research indicates this is a known issue for the 2016 CX-9. Head gasket failure causes coolant leak from back side of engine at the hea...

Oct 27, 2023 Engine

I have taken the Mazda CX9 since I bought it new to service at Mazda every 6 months or 5,000miles as suggested. Two years a new engine was required due to overheating and coolant problem which the service man noticed 5 months prior during service appointment but didn’t suggest doing anything. Now...

Oct 27, 2023 Engine

I have taken the Mazda CX9 since I bought it new to service at Mazda every 6 months or 5,000miles as suggested. Two years a new engine was required due to overheating and coolant problem which the service man noticed 5 months prior during service appointment but didn’t suggest doing anything. Now...

Oct 10, 2023 Engine

Coolant leak. Needs new motor to fix issue.

Oct 10, 2023 Engine

Coolant leak. Needs new motor to fix issue.

Oct 8, 2023 Engine

The car has 75K miles on it and has always been maintained by either Mazda or independent garages. Engine overheating, took car to Mazda specialist and found the engine cylinder head is cracked. This is a known issue with this type of Mazda engine and Mazda has published a TSB which I attach. Car is...

Oct 8, 2023 Engine

The car has 75K miles on it and has always been maintained by either Mazda or independent garages. Engine overheating, took car to Mazda specialist and found the engine cylinder head is cracked. This is a known issue with this type of Mazda engine and Mazda has published a TSB which I attach. Car is...

Sep 19, 2023 Electrical System

As I am accelerating to merge onto the highway from an on-ramp, while the gas pedal is depressed, I will get a series of sensor alerts simultaneously (city brake malfunction, park assist malfunction, lane assist malfunction, etc.) and my gas pedal becomes non-functional at 60-70mph. It is terrifyin...

Sep 19, 2023 Vehicle Speed Control

As I am accelerating to merge onto the highway from an on-ramp, while the gas pedal is depressed, I will get a series of sensor alerts simultaneously (city brake malfunction, park assist malfunction, lane assist malfunction, etc.) and my gas pedal becomes non-functional at 60-70mph. It is terrifyin...

Sep 19, 2023 Electrical System

As I am accelerating to merge onto the highway from an on-ramp, while the gas pedal is depressed, I will get a series of sensor alerts simultaneously (city brake malfunction, park assist malfunction, lane assist malfunction, etc.) and my gas pedal becomes non-functional at 60-70mph. It is terrifyin...

Sep 19, 2023 Vehicle Speed Control

As I am accelerating to merge onto the highway from an on-ramp, while the gas pedal is depressed, I will get a series of sensor alerts simultaneously (city brake malfunction, park assist malfunction, lane assist malfunction, etc.) and my gas pedal becomes non-functional at 60-70mph. It is terrifyin...

Sep 15, 2023 Engine

I just had my engine replaced due to a cracked cylinder head that allowed coolant to leak into cylinder #3 & #2.

Sep 15, 2023 Engine

I just had my engine replaced due to a cracked cylinder head that allowed coolant to leak into cylinder #3 & #2.

Sep 11, 2023 Engine

Crack cylinder head

Sep 11, 2023 Engine

Crack cylinder head

Aug 11, 2023 Engine

Cylinder head crack/failure required the replacement of the entire engine on my 2016 Mazda cx9, the odometer was only at 85,000km. The crack Resulted in loss of coolant and overheating, the indicator on dash stating to pull over and shut the car off. This could have resulted in engine seizing if I w...

Aug 11, 2023 Engine

Cylinder head crack/failure required the replacement of the entire engine on my 2016 Mazda cx9, the odometer was only at 85,000km. The crack Resulted in loss of coolant and overheating, the indicator on dash stating to pull over and shut the car off. This could have resulted in engine seizing if I w...

Jul 7, 2023 Engine

First radiator blew (after noticing the temp gauge higher than normal and fan running a lot), and when replaced, the 2016 Mazda CX-9 continued to leak coolant. Took it to dealership to find out engine cylinder cracked and head gasket. A simple google search finds that so many Turbo Mazda’s between...

Jul 7, 2023 Engine

First radiator blew (after noticing the temp gauge higher than normal and fan running a lot), and when replaced, the 2016 Mazda CX-9 continued to leak coolant. Took it to dealership to find out engine cylinder cracked and head gasket. A simple google search finds that so many Turbo Mazda’s between...

Jun 23, 2023 Engine

My 2016 Mazda CX-9 2.5l Touring has approx 67,500 miles. I noticed the "sweet" smell of coolant after driving. The temp gauge was not showing signs of overheating. I checked under the hood and coolant level in radiator and reserve tank were normal. I also did not see any coolant leak/patches under...

Jun 23, 2023 Engine

My 2016 Mazda CX-9 2.5l Touring has approx 67,500 miles. I noticed the "sweet" smell of coolant after driving. The temp gauge was not showing signs of overheating. I checked under the hood and coolant level in radiator and reserve tank were normal. I also did not see any coolant leak/patches under...

May 19, 2023 Electrical System

UKNOWN-Seat Heating system in my car gets too hot to the skin where it burns the skin if not turned off. I’m not able to use it often because even on low setting it gets extremely hot.

May 19, 2023 Electrical System

UKNOWN-Seat Heating system in my car gets too hot to the skin where it burns the skin if not turned off. I’m not able to use it often because even on low setting it gets extremely hot.

May 11, 2023 Engine

While driving on the freeway in stop and go traffic the engine warning light came on. A few minutes later the data screen stated that I needed to pull over immediately as my engine was overheating. I was on a stretch of the 5 freeway north of Oceanside with no exits for several miles. I pulled ove...

May 11, 2023 Power Train

While driving on the freeway in stop and go traffic the engine warning light came on. A few minutes later the data screen stated that I needed to pull over immediately as my engine was overheating. I was on a stretch of the 5 freeway north of Oceanside with no exits for several miles. I pulled ove...

May 11, 2023 Engine

While driving on the freeway in stop and go traffic the engine warning light came on. A few minutes later the data screen stated that I needed to pull over immediately as my engine was overheating. I was on a stretch of the 5 freeway north of Oceanside with no exits for several miles. I pulled ove...

May 11, 2023 Power Train

While driving on the freeway in stop and go traffic the engine warning light came on. A few minutes later the data screen stated that I needed to pull over immediately as my engine was overheating. I was on a stretch of the 5 freeway north of Oceanside with no exits for several miles. I pulled ove...

Feb 17, 2023 Engine

Head gasket blew in a 2016 Mazda CX9 while driving causing us to as safely as possible quickly get off the road from the middle lane of an interstate. This is from a known coolant leak in the cylinder head from service bulletin 01-013/21.

Feb 17, 2023 Engine

Head gasket blew in a 2016 Mazda CX9 while driving causing us to as safely as possible quickly get off the road from the middle lane of an interstate. This is from a known coolant leak in the cylinder head from service bulletin 01-013/21.

Jan 23, 2023 Power Train

I took my car into the dealership and was told that I had a cracked cylinder head and the car is leaking coolant near the rear of the engine. This could cause the engine to cease should coolant get into the engine. The dealer (North Park Mazda, San Antonio) has confirmed this as the issue. I have re...

Jan 23, 2023 Power Train

I took my car into the dealership and was told that I had a cracked cylinder head and the car is leaking coolant near the rear of the engine. This could cause the engine to cease should coolant get into the engine. The dealer (North Park Mazda, San Antonio) has confirmed this as the issue. I have re...

Dec 30, 2022 Engine

My engine head cracked whiling driving. sudden lost of complete power in houston texas at a 75mph speed. Was able to safely pull to the side. took it to the dealer where they confirmed it was a cracked engine head. Its a common issue with this model from 2016-2019 no warning light came on just lost ...

Dec 30, 2022 Engine

Car overheated. check front engine and could not see any visible leaks. check all around the engine and found coolant leaking from the back of the engine. confirm by dealer that is leaking at the cylinder head.

Dec 30, 2022 Engine

My engine head cracked whiling driving. sudden lost of complete power in houston texas at a 75mph speed. Was able to safely pull to the side. took it to the dealer where they confirmed it was a cracked engine head. Its a common issue with this model from 2016-2019 no warning light came on just lost ...

Dec 30, 2022 Engine

Car overheated. check front engine and could not see any visible leaks. check all around the engine and found coolant leaking from the back of the engine. confirm by dealer that is leaking at the cylinder head.

Dec 26, 2022 Engine

At an intersection the engine stalled and car was extremely hard to restart (took several minutes). I later noticed oil and coolant dripping from the engine and coolant mist/vapor from the exhaust. Later I learned it was possibly related to Mazda's own TSB Bulletin No: 01-013/21 where a manufacturin...

Dec 26, 2022 Power Train

At an intersection the engine stalled and car was extremely hard to restart (took several minutes). I later noticed oil and coolant dripping from the engine and coolant mist/vapor from the exhaust. Later I learned it was possibly related to Mazda's own TSB Bulletin No: 01-013/21 where a manufacturin...

Dec 26, 2022 Engine

At an intersection the engine stalled and car was extremely hard to restart (took several minutes). I later noticed oil and coolant dripping from the engine and coolant mist/vapor from the exhaust. Later I learned it was possibly related to Mazda's own TSB Bulletin No: 01-013/21 where a manufacturin...

Dec 26, 2022 Power Train

At an intersection the engine stalled and car was extremely hard to restart (took several minutes). I later noticed oil and coolant dripping from the engine and coolant mist/vapor from the exhaust. Later I learned it was possibly related to Mazda's own TSB Bulletin No: 01-013/21 where a manufacturin...

Dec 20, 2022 Engine

I am being told by the dealership service center that there is a coolant leak from the engine. A previous coolant look due to a hose was repaired but this is a separate issue related to the TSB for coolant leak at the cylinder head Bulletin 01-007/22

Dec 20, 2022 Engine

I am being told by the dealership service center that there is a coolant leak from the engine. A previous coolant look due to a hose was repaired but this is a separate issue related to the TSB for coolant leak at the cylinder head Bulletin 01-007/22

Nov 16, 2022 Engine

Cracked Cylinder Head due to Coolant Leak - SB 01-013/21. This is a known issue with Mazda, yet it has happened with the vehicle being serviced regularly. This is happens directly after the warranty period and it is not being covered.

Nov 16, 2022 Engine

Cracked Cylinder Head due to Coolant Leak - SB 01-013/21. This is a known issue with Mazda, yet it has happened with the vehicle being serviced regularly. This is happens directly after the warranty period and it is not being covered.

Nov 10, 2022 Engine

A strong coolant smell was noticed in the interior of the car and from the engine compartment. The diagnosis from the Mazda service facility was that there was coolant leaking from the head on the engine. Eventually this would have led to overheating of the vehicle which could have resulted in sig...

Nov 10, 2022 Engine

A strong coolant smell was noticed in the interior of the car and from the engine compartment. The diagnosis from the Mazda service facility was that there was coolant leaking from the head on the engine. Eventually this would have led to overheating of the vehicle which could have resulted in sig...

Oct 20, 2022 Power Train

Due to Mazda's known problem in the design of their engine at just over 80,000 miles the head and turbo of my engine have cracked. They have issued a service bulletin to their dealerships, which acknowledges this as a common problem. (Technical Service Bulletins (TSBs) are official communications be...

Oct 20, 2022 Engine

Due to Mazda's known problem in the design of their engine at just over 80,000 miles the head and turbo of my engine have cracked. They have issued a service bulletin to their dealerships, which acknowledges this as a common problem. (Technical Service Bulletins (TSBs) are official communications be...

Oct 20, 2022 Power Train

Due to Mazda's known problem in the design of their engine at just over 80,000 miles the head and turbo of my engine have cracked. They have issued a service bulletin to their dealerships, which acknowledges this as a common problem. (Technical Service Bulletins (TSBs) are official communications be...

Oct 20, 2022 Engine

Due to Mazda's known problem in the design of their engine at just over 80,000 miles the head and turbo of my engine have cracked. They have issued a service bulletin to their dealerships, which acknowledges this as a common problem. (Technical Service Bulletins (TSBs) are official communications be...

Sep 14, 2022 Engine

The cylinder head has cracked and it leaks antifreeze. This can cause the vehicle to overheat and destroy the engine. It is apparently a known issue as Mazda has issued 3 technical service bulletins addressing the problem. They have even redesigned a new part to replace the faulty one. In the TS...

Sep 14, 2022 Engine

The cylinder head has cracked and it leaks antifreeze. This can cause the vehicle to overheat and destroy the engine. It is apparently a known issue as Mazda has issued 3 technical service bulletins addressing the problem. They have even redesigned a new part to replace the faulty one. In the TS...

Sep 7, 2022 Engine

My Engine is over heading because it has a crack and losing coolant externally. There are 74773 mills on my car. Every 3 weeks I have to put a gallon of coolant in the engine. if I don't put coolant, the engine can stop working on the freeway causing bodily injury to me and other drivers.

Sep 7, 2022 Engine

My Engine is over heading because it has a crack and losing coolant externally. There are 74773 mills on my car. Every 3 weeks I have to put a gallon of coolant in the engine. if I don't put coolant, the engine can stop working on the freeway causing bodily injury to me and other drivers.

Aug 27, 2022 Air Bags

Intermittent Airbag Warning Light (Code 18), Passenger Airbag Deactivation light not operating and no warning chime indicating unbuckled passenger side seat belt. The safety issue appears to be related to the airbag and related safety equipment. In the dash, within the speed and rpm display, the re...

Aug 27, 2022 Air Bags

Intermittent Airbag Warning Light (Code 18), Passenger Airbag Deactivation light not operating and no warning chime indicating unbuckled passenger side seat belt. The safety issue appears to be related to the airbag and related safety equipment. In the dash, within the speed and rpm display, the re...

Aug 27, 2022 Air Bags

Intermittent Airbag Warning Light (Code 18), Passenger Airbag Deactivation light not operating and no warning chime indicating unbuckled passenger side seat belt. The safety issue appears to be related to the airbag and related safety equipment. In the dash, within the speed and rpm display, the re...

Aug 27, 2022 Air Bags

Intermittent Airbag Warning Light (Code 18), Passenger Airbag Deactivation light not operating and no warning chime indicating unbuckled passenger side seat belt. The safety issue appears to be related to the airbag and related safety equipment. In the dash, within the speed and rpm display, the re...

Aug 21, 2022 Engine

Engine Coolant Leaking from rear of engine near Exhaust / turbocharger at Cylinder Head. No Warning Lights indicating problem until coolant level low causing overheating and fire risk. Rear Brakes not releasing completely from "City Mode" where brakes are kept close to rotor "to increase braking re...

Aug 21, 2022 Service Brakes

Engine Coolant Leaking from rear of engine near Exhaust / turbocharger at Cylinder Head. No Warning Lights indicating problem until coolant level low causing overheating and fire risk. Rear Brakes not releasing completely from "City Mode" where brakes are kept close to rotor "to increase braking re...

Aug 21, 2022 Structure

Engine Coolant Leaking from rear of engine near Exhaust / turbocharger at Cylinder Head. No Warning Lights indicating problem until coolant level low causing overheating and fire risk. Rear Brakes not releasing completely from "City Mode" where brakes are kept close to rotor "to increase braking re...

Aug 21, 2022 Unknown Or Other

The clips on both my rear molding over the tires have broken causing the molding/trim to fall off while I have been driving

Aug 21, 2022 Engine

Engine Coolant Leaking from rear of engine near Exhaust / turbocharger at Cylinder Head. No Warning Lights indicating problem until coolant level low causing overheating and fire risk. Rear Brakes not releasing completely from "City Mode" where brakes are kept close to rotor "to increase braking re...

Aug 21, 2022 Service Brakes

Engine Coolant Leaking from rear of engine near Exhaust / turbocharger at Cylinder Head. No Warning Lights indicating problem until coolant level low causing overheating and fire risk. Rear Brakes not releasing completely from "City Mode" where brakes are kept close to rotor "to increase braking re...

Aug 21, 2022 Structure

Engine Coolant Leaking from rear of engine near Exhaust / turbocharger at Cylinder Head. No Warning Lights indicating problem until coolant level low causing overheating and fire risk. Rear Brakes not releasing completely from "City Mode" where brakes are kept close to rotor "to increase braking re...

Aug 21, 2022 Unknown Or Other

The clips on both my rear molding over the tires have broken causing the molding/trim to fall off while I have been driving

Aug 5, 2022 Wheels

Rear wheel trim partially detached from car while driving, safety risk of large plastic part being caught in rear wheel. Did not hit any debris but heard a loud noise as the part detached. Part is supposed to be held in place by 12 clips but multiple owners of Mazda CX-5 and CX-9 models report this ...

Aug 5, 2022 Wheels

Rear wheel trim partially detached from car while driving, safety risk of large plastic part being caught in rear wheel. Did not hit any debris but heard a loud noise as the part detached. Part is supposed to be held in place by 12 clips but multiple owners of Mazda CX-5 and CX-9 models report this ...

Aug 1, 2022 Engine

2016 cx9, after reviewing online. Known issue with coolent and engine cylinder. Water coolent leak to engine head. Dealer asking 75k to replace engine. Mazda refused to acknowledge the known issue.

Aug 1, 2022 Engine

2016 cx9, after reviewing online. Known issue with coolent and engine cylinder. Water coolent leak to engine head. Dealer asking 75k to replace engine. Mazda refused to acknowledge the known issue.

Jul 15, 2022 Engine

On 04/21/22, I took my car to the dealer after noticing antifreeze on our garage floor and a burning smell. NO check engine lights had illuminated. They proceeded to tell me that there was a coolant leak from head/block and cavity leak (something about channel pressure). They also stated this was a ...

Jul 15, 2022 Forward Collision Avoidance

On 04/21/22, I took my car to the dealer after noticing antifreeze on our garage floor and a burning smell. NO check engine lights had illuminated. They proceeded to tell me that there was a coolant leak from head/block and cavity leak (something about channel pressure). They also stated this was a ...

Jul 15, 2022 Power Train

Our head gasket is needing to be replaced and sounds like this is an apparent Mazda problem how wide spread it is. The cost is over $5,000 for this single repair, possibly over $6,000 if head is cracked. I only have a parts list showing $1,700 in parts. Service manager said about 18 hours at $189hr ...

Jul 15, 2022 Engine

On 04/21/22, I took my car to the dealer after noticing antifreeze on our garage floor and a burning smell. NO check engine lights had illuminated. They proceeded to tell me that there was a coolant leak from head/block and cavity leak (something about channel pressure). They also stated this was a ...

Jul 15, 2022 Forward Collision Avoidance

On 04/21/22, I took my car to the dealer after noticing antifreeze on our garage floor and a burning smell. NO check engine lights had illuminated. They proceeded to tell me that there was a coolant leak from head/block and cavity leak (something about channel pressure). They also stated this was a ...

Jul 15, 2022 Power Train

Our head gasket is needing to be replaced and sounds like this is an apparent Mazda problem how wide spread it is. The cost is over $5,000 for this single repair, possibly over $6,000 if head is cracked. I only have a parts list showing $1,700 in parts. Service manager said about 18 hours at $189hr ...

Jul 1, 2022 Fuel/propulsion System

Traveling on the highway going on a road trip. Had vehicle inspected prior and no fuel system problems were noted. I was going 75mph with my family when there was a coasting feeling in the car. I looked and my check engine light popped on and my car immediately would not accelerate and we quickly lo...

Jul 1, 2022 Vehicle Speed Control

Traveling on the highway going on a road trip. Had vehicle inspected prior and no fuel system problems were noted. I was going 75mph with my family when there was a coasting feeling in the car. I looked and my check engine light popped on and my car immediately would not accelerate and we quickly lo...

Jul 1, 2022 Engine

Traveling on the highway going on a road trip. Had vehicle inspected prior and no fuel system problems were noted. I was going 75mph with my family when there was a coasting feeling in the car. I looked and my check engine light popped on and my car immediately would not accelerate and we quickly lo...

Jul 1, 2022 Fuel/propulsion System

Traveling on the highway going on a road trip. Had vehicle inspected prior and no fuel system problems were noted. I was going 75mph with my family when there was a coasting feeling in the car. I looked and my check engine light popped on and my car immediately would not accelerate and we quickly lo...

Jul 1, 2022 Vehicle Speed Control

Traveling on the highway going on a road trip. Had vehicle inspected prior and no fuel system problems were noted. I was going 75mph with my family when there was a coasting feeling in the car. I looked and my check engine light popped on and my car immediately would not accelerate and we quickly lo...

Jul 1, 2022 Engine

Traveling on the highway going on a road trip. Had vehicle inspected prior and no fuel system problems were noted. I was going 75mph with my family when there was a coasting feeling in the car. I looked and my check engine light popped on and my car immediately would not accelerate and we quickly lo...

Jun 22, 2022 Engine

I droved my 2016 cx-9 off highway and idled it at front of restaurant, suddenly the engine coolant overheat light came on, shut engine off and found leaking coolant on the ground near the rear of engine bay. Brought the car to Corpus Christi Mazda, found out leaks come from cylinder head crack, happ...

Jun 22, 2022 Engine

I droved my 2016 cx-9 off highway and idled it at front of restaurant, suddenly the engine coolant overheat light came on, shut engine off and found leaking coolant on the ground near the rear of engine bay. Brought the car to Corpus Christi Mazda, found out leaks come from cylinder head crack, happ...

Jun 10, 2022 Structure

I have noticed cracks on both sides of the front bumper on my 2016 Mazda CX-9. Mazda has issued a TSB 09-022-20-3720, however, the cracks recently appeared and my car is no longer under the manufacturer's warranty.

Jun 10, 2022 Engine

Cracked cylinder head due to manufacturing defect, left stranded at car wash with no engine coolant due to issue, took several months without a vehicle before it was replaced by Mazda. The vehicle has been repaired. I was left unable to drive in hot weather and could not use air conditioning while w...

Jun 10, 2022 Structure

I have noticed cracks on both sides of the front bumper on my 2016 Mazda CX-9. Mazda has issued a TSB 09-022-20-3720, however, the cracks recently appeared and my car is no longer under the manufacturer's warranty.

Jun 10, 2022 Engine

Cracked cylinder head due to manufacturing defect, left stranded at car wash with no engine coolant due to issue, took several months without a vehicle before it was replaced by Mazda. The vehicle has been repaired. I was left unable to drive in hot weather and could not use air conditioning while w...

Jun 7, 2022 Engine

Purchased the car used with 67k miles on it. Within 2 weeks of purchase warning lights went off saying that the engine was overheating due to censor malfunction. After three visits to mechanics (2 to the dealership and 1 to a private mechanic) it was determined that coolant was leaking into the engi...

Jun 7, 2022 Engine

Purchased the car used with 67k miles on it. Within 2 weeks of purchase warning lights went off saying that the engine was overheating due to censor malfunction. After three visits to mechanics (2 to the dealership and 1 to a private mechanic) it was determined that coolant was leaking into the engi...

May 18, 2022 Engine 134,000 mi

15 minutes after getting a wheel bearing replaced at the dealer, my engine coolant high temperature warning came on (never before seen). This occurred while I was on the interstate with no safe place to stop. When I was able to safely stop, I called the dealer. They said bring it back. I was unwilli...

May 18, 2022 Engine 134,000 mi

15 minutes after getting a wheel bearing replaced at the dealer, my engine coolant high temperature warning came on (never before seen). This occurred while I was on the interstate with no safe place to stop. When I was able to safely stop, I called the dealer. They said bring it back. I was unwilli...

May 16, 2022 Engine

Cylinder head cracked, leaking coolant and causing engine overheated , potential fire hazard . Coolant also leaked and mixed in with oil cycling through engine , causing permanent damage to the engine , resulting engine to be fully replaced

May 16, 2022 Engine

Cylinder head cracked, leaking coolant and causing engine overheated , potential fire hazard . Coolant also leaked and mixed in with oil cycling through engine , causing permanent damage to the engine , resulting engine to be fully replaced

Dec 31, 2021 Engine

Dealer diagnosed manufacturing defect that caused crack in head. {Which could lead to engine failure, and subsequent accident due to engine failure during operation.} Engine lost coolant. No overheating noted. No warning/error codes noted.

Dec 31, 2021 Engine

Dealer diagnosed manufacturing defect that caused crack in head. {Which could lead to engine failure, and subsequent accident due to engine failure during operation.} Engine lost coolant. No overheating noted. No warning/error codes noted.

Nov 9, 2021 Engine 120,000 mi

The contact owns a 2016 Mazda CX-9. The contact stated that while driving at an undisclosed speed, the air conditioning became warm and the fan was abnormally loud. Additionally, the engine temperature gauge was high. The contact pulled over and refilled the coolant reservoir. The vehicle was taken ...

Nov 9, 2021 Engine 120,000 mi

The contact owns a 2016 Mazda CX-9. The contact stated that while driving at an undisclosed speed, the air conditioning became warm and the fan was abnormally loud. Additionally, the engine temperature gauge was high. The contact pulled over and refilled the coolant reservoir. The vehicle was taken ...

Oct 6, 2021 Service Brakes

Brake Booster damaged. I ended up with no brakes and nearly crashed.

Oct 6, 2021 Service Brakes

Brake Booster damaged. I ended up with no brakes and nearly crashed.

Sep 20, 2021 Tires

P 255 / 50 R 20 104V M+S tread physically detached while driving at 70MPH Was able to steer and stop the vehicle and avoid a crash, partially due to fewer traffic on the road and the tire in question was on the rear driver side. Was able to replace the tire with my insurance. However no intimati...

Sep 20, 2021 Tires

P 255 / 50 R 20 104V M+S tread physically detached while driving at 70MPH Was able to steer and stop the vehicle and avoid a crash, partially due to fewer traffic on the road and the tire in question was on the rear driver side. Was able to replace the tire with my insurance. However no intimati...

Apr 19, 2021 Wheels 50,000 mi

I HEARD A PINGING SOUND COMING FROM ONE OF THE WHEELS. WHEN I GOT OUT AND LOOKED, I DISCOVERED THE WHEELS ARE BEGINNING TO FLAKE AND DEGRADE. I CONTACTED MAZDA CUSTOMER SERVICE AND WAS TOLD I WOULD HAVE TO COVER THE COST OF REPLACEMENT AS THE VEHICLE IS OUT OF WARRANTY.

Apr 19, 2021 Wheels 50,000 mi

I HEARD A PINGING SOUND COMING FROM ONE OF THE WHEELS. WHEN I GOT OUT AND LOOKED, I DISCOVERED THE WHEELS ARE BEGINNING TO FLAKE AND DEGRADE. I CONTACTED MAZDA CUSTOMER SERVICE AND WAS TOLD I WOULD HAVE TO COVER THE COST OF REPLACEMENT AS THE VEHICLE IS OUT OF WARRANTY.

Feb 16, 2021 Electrical System 46,000 mi

- THE CAR WAS PURCHASED NEW FROM A MAZDA DEALER IN MAY 2017 - THE DRIVER SIDE CUSHION HEATER FAILED IN MARCH 2020. - THE PASSENGER SIDE CUSHION HEATER FAILED IN NOVEMBER 2020 - BOTH SIDES EXHIBITED THE SAME PROBLEM DESPITE THE FACT THAT THE USAGE OF THE PASSENGER SIDE WAS ABOUT 25% OF THE DRIVER...

Feb 16, 2021 Seats 46,000 mi

- THE CAR WAS PURCHASED NEW FROM A MAZDA DEALER IN MAY 2017 - THE DRIVER SIDE CUSHION HEATER FAILED IN MARCH 2020. - THE PASSENGER SIDE CUSHION HEATER FAILED IN NOVEMBER 2020 - BOTH SIDES EXHIBITED THE SAME PROBLEM DESPITE THE FACT THAT THE USAGE OF THE PASSENGER SIDE WAS ABOUT 25% OF THE DRIVER...

Feb 16, 2021 Electrical System 46,000 mi

- THE CAR WAS PURCHASED NEW FROM A MAZDA DEALER IN MAY 2017 - THE DRIVER SIDE CUSHION HEATER FAILED IN MARCH 2020. - THE PASSENGER SIDE CUSHION HEATER FAILED IN NOVEMBER 2020 - BOTH SIDES EXHIBITED THE SAME PROBLEM DESPITE THE FACT THAT THE USAGE OF THE PASSENGER SIDE WAS ABOUT 25% OF THE DRIVER...

Feb 16, 2021 Seats 46,000 mi

- THE CAR WAS PURCHASED NEW FROM A MAZDA DEALER IN MAY 2017 - THE DRIVER SIDE CUSHION HEATER FAILED IN MARCH 2020. - THE PASSENGER SIDE CUSHION HEATER FAILED IN NOVEMBER 2020 - BOTH SIDES EXHIBITED THE SAME PROBLEM DESPITE THE FACT THAT THE USAGE OF THE PASSENGER SIDE WAS ABOUT 25% OF THE DRIVER...

Oct 15, 2020 Visibility/wiper 25,000 mi

MULTIPLE TIMES WHILE DURING INCLEMENT WEATHER, POURING RAIN/SLEET, THE DRIVER'S SIDE WINDSHIELD WIPER BLADE FLEW OFF OF THE CAR - CAUSING A SAFETY ISSUE WITH VISIBILITY. WE HAD TO PULL OVER TO THE SIDE OF THE HIGHWAY AND SWITCH TO THE PASSENGER SIDE'S WIPER BLADE, SO THAT WE COULD GET TO A SAFER PLA...

Oct 15, 2020 Visibility/wiper 25,000 mi

MULTIPLE TIMES WHILE DURING INCLEMENT WEATHER, POURING RAIN/SLEET, THE DRIVER'S SIDE WINDSHIELD WIPER BLADE FLEW OFF OF THE CAR - CAUSING A SAFETY ISSUE WITH VISIBILITY. WE HAD TO PULL OVER TO THE SIDE OF THE HIGHWAY AND SWITCH TO THE PASSENGER SIDE'S WIPER BLADE, SO THAT WE COULD GET TO A SAFER PLA...

Aug 17, 2020 Service Brakes 55,000 mi

MY WIFE AND DAUGHTERS TOOK A TRIP, AND ON THE WAY HOME, THE ENGINE LIGHT CAME ON. WHEN TURNING ON THE ENGINE TO CHECK THE ENGINE LIGHT, I NOTICED THAT THE BRAKE PEDAL WAS HARD. I WAS THINKING THE ENGINE LIGHT HAD TO DO WITH THE GAS CAP NOT BEING ON TIGHT SINCE FAMILY PURCHASED GAS ON THE TRIP BACK H...

Aug 17, 2020 Service Brakes 55,000 mi

MY WIFE AND DAUGHTERS TOOK A TRIP, AND ON THE WAY HOME, THE ENGINE LIGHT CAME ON. WHEN TURNING ON THE ENGINE TO CHECK THE ENGINE LIGHT, I NOTICED THAT THE BRAKE PEDAL WAS HARD. I WAS THINKING THE ENGINE LIGHT HAD TO DO WITH THE GAS CAP NOT BEING ON TIGHT SINCE FAMILY PURCHASED GAS ON THE TRIP BACK H...

Apr 28, 2020 Fuel/propulsion System 55,000 mi

I JUST PURCHASED MY VEHICLE ABOUT 3 MONTHS AGO. I WAS RUNNING ERRANDS ABOUT A WEEK AFTER PURCHASE AND WAS HEADING HOME ON THE HIGHWAY WHEN THE GAS NOTIFICATION CAME ON DISPLAYING 27 MILES LEFT AND ADVISED ME TO GET GAS. I WAS ABOUT HALF MILE FROM THE EXIT AND THE VEHICLE CHECK ENGINE LIGHT CAME ON A...

Apr 28, 2020 Unknown Or Other 55,000 mi

I JUST PURCHASED MY VEHICLE ABOUT 3 MONTHS AGO. I WAS RUNNING ERRANDS ABOUT A WEEK AFTER PURCHASE AND WAS HEADING HOME ON THE HIGHWAY WHEN THE GAS NOTIFICATION CAME ON DISPLAYING 27 MILES LEFT AND ADVISED ME TO GET GAS. I WAS ABOUT HALF MILE FROM THE EXIT AND THE VEHICLE CHECK ENGINE LIGHT CAME ON A...

Apr 28, 2020 Fuel/propulsion System 55,000 mi

I JUST PURCHASED MY VEHICLE ABOUT 3 MONTHS AGO. I WAS RUNNING ERRANDS ABOUT A WEEK AFTER PURCHASE AND WAS HEADING HOME ON THE HIGHWAY WHEN THE GAS NOTIFICATION CAME ON DISPLAYING 27 MILES LEFT AND ADVISED ME TO GET GAS. I WAS ABOUT HALF MILE FROM THE EXIT AND THE VEHICLE CHECK ENGINE LIGHT CAME ON A...

Apr 28, 2020 Unknown Or Other 55,000 mi

I JUST PURCHASED MY VEHICLE ABOUT 3 MONTHS AGO. I WAS RUNNING ERRANDS ABOUT A WEEK AFTER PURCHASE AND WAS HEADING HOME ON THE HIGHWAY WHEN THE GAS NOTIFICATION CAME ON DISPLAYING 27 MILES LEFT AND ADVISED ME TO GET GAS. I WAS ABOUT HALF MILE FROM THE EXIT AND THE VEHICLE CHECK ENGINE LIGHT CAME ON A...

Feb 25, 2020 Fuel/propulsion System 43,500 mi

MY MAZDA CX-9 RAN OUT OF GAS ON A MAJOR HIGHWAY (ROUTE 90 IN BOSTON) AND THE GAS GAUGE READ HALF FULL. NO 'OUT OF GAS' LIGHT WENT ON AND RANGE (UNDER INFORMATION) SAID 191 MILES REMAINING. MY MAZDA DEALER TOLD ME THE SOFTWARE NEEDED TO BE RESET (NOT DONE YET AS OF THIS WRITING). IT IS A MAJOR IS...

Feb 25, 2020 Fuel/propulsion System 43,500 mi

MY MAZDA CX-9 RAN OUT OF GAS ON A MAJOR HIGHWAY (ROUTE 90 IN BOSTON) AND THE GAS GAUGE READ HALF FULL. NO 'OUT OF GAS' LIGHT WENT ON AND RANGE (UNDER INFORMATION) SAID 191 MILES REMAINING. MY MAZDA DEALER TOLD ME THE SOFTWARE NEEDED TO BE RESET (NOT DONE YET AS OF THIS WRITING). IT IS A MAJOR IS...

Jan 14, 2020 Fuel/propulsion System 34,000 mi

WHILE DRIVING THE CAR IN THE 287 INTERSTATE HIGHWAY IN NEW JERSEY, I GOT THE CHECK ENGINE LIGHT OUT OF THE BLUE AND THE CAR STARTED DECELERATING IN THE HIGH SPEED LANE. LUCKILY I WAS ABLE TO MANAGE AND GET THE CAR TO THE ROAD SIDE SHOULDER. I WAS NOT ABLE TO START THE CAR AFTER THIS INCIDENT. WE HAD...

Jan 14, 2020 Fuel/propulsion System 34,000 mi

WHILE DRIVING THE CAR IN THE 287 INTERSTATE HIGHWAY IN NEW JERSEY, I GOT THE CHECK ENGINE LIGHT OUT OF THE BLUE AND THE CAR STARTED DECELERATING IN THE HIGH SPEED LANE. LUCKILY I WAS ABLE TO MANAGE AND GET THE CAR TO THE ROAD SIDE SHOULDER. I WAS NOT ABLE TO START THE CAR AFTER THIS INCIDENT. WE HAD...

Dec 18, 2019 Electrical System 67,000 mi

WITH NO WARNING THE SMART BRAKE SYSTEM MALFUNCTION AND THE FRONT RADAR SYSTEM MALFUNCTION WARNINGS COME ON AND I AM UNABLE TO USE THE CRUISE CONTROL. IN ADDITION THE PARKING BRAKE LIGHT COMES ON AND THE PARKING BRAKE IS NOT ON AS I AM DRIVING.

Dec 18, 2019 Electrical System 67,000 mi

WITH NO WARNING THE SMART BRAKE SYSTEM MALFUNCTION AND THE FRONT RADAR SYSTEM MALFUNCTION WARNINGS COME ON AND I AM UNABLE TO USE THE CRUISE CONTROL. IN ADDITION THE PARKING BRAKE LIGHT COMES ON AND THE PARKING BRAKE IS NOT ON AS I AM DRIVING.

Oct 21, 2019 Service Brakes 60,000 mi

BOTH REAR BRAKES LOCKED UP ON SEPARATE OCCASION WHILE DRIVING ON THE FREEWAY AT ABOUT 70 MPH. EACH TIME THE BRAKE ENGAGED THEMSELVES AND LOCKED ONTO THE DISK/ROTOR. THIS CAUSED THE PADS TO BURN UP AND PRODUCE A LARGER QUANTITY OF SMOKE. ON ONE OCCASION THE ROTOR BECAME RED HOT, FLAME WAS VISIBLE, L...

Oct 21, 2019 Service Brakes 60,000 mi

BOTH REAR BRAKES LOCKED UP ON SEPARATE OCCASION WHILE DRIVING ON THE FREEWAY AT ABOUT 70 MPH. EACH TIME THE BRAKE ENGAGED THEMSELVES AND LOCKED ONTO THE DISK/ROTOR. THIS CAUSED THE PADS TO BURN UP AND PRODUCE A LARGER QUANTITY OF SMOKE. ON ONE OCCASION THE ROTOR BECAME RED HOT, FLAME WAS VISIBLE, L...

Oct 15, 2019 Structure 26,000 mi

DRIVER STOPPED VEHICLE IN A DRIVEWAY WITH MINIMAL SLOPE, SHIFTED THE VEHICLE IN PARK, TURNED OFF THE VEHICLE AND EXITED. DRIVER PROCEEDED TO REAR PASSENGER DOOR TO RETRIEVE 1 YEAR OLD FROM CAR SEAT. AFTER RETRIEVING CHILD FROM CAR SEAT, DRIVER FELT REAR PASSENGER DOOR PUSHING INTO HER LEG, BACK AND ...

Oct 15, 2019 Power Train 26,000 mi

DRIVER STOPPED VEHICLE IN A DRIVEWAY WITH MINIMAL SLOPE, SHIFTED THE VEHICLE IN PARK, TURNED OFF THE VEHICLE AND EXITED. DRIVER PROCEEDED TO REAR PASSENGER DOOR TO RETRIEVE 1 YEAR OLD FROM CAR SEAT. AFTER RETRIEVING CHILD FROM CAR SEAT, DRIVER FELT REAR PASSENGER DOOR PUSHING INTO HER LEG, BACK AND ...

Oct 15, 2019 Structure 26,000 mi

DRIVER STOPPED VEHICLE IN A DRIVEWAY WITH MINIMAL SLOPE, SHIFTED THE VEHICLE IN PARK, TURNED OFF THE VEHICLE AND EXITED. DRIVER PROCEEDED TO REAR PASSENGER DOOR TO RETRIEVE 1 YEAR OLD FROM CAR SEAT. AFTER RETRIEVING CHILD FROM CAR SEAT, DRIVER FELT REAR PASSENGER DOOR PUSHING INTO HER LEG, BACK AND ...

Oct 15, 2019 Power Train 26,000 mi

DRIVER STOPPED VEHICLE IN A DRIVEWAY WITH MINIMAL SLOPE, SHIFTED THE VEHICLE IN PARK, TURNED OFF THE VEHICLE AND EXITED. DRIVER PROCEEDED TO REAR PASSENGER DOOR TO RETRIEVE 1 YEAR OLD FROM CAR SEAT. AFTER RETRIEVING CHILD FROM CAR SEAT, DRIVER FELT REAR PASSENGER DOOR PUSHING INTO HER LEG, BACK AND ...

Sep 30, 2019 Electrical System 17,061 mi

11/16/18 TOWED FOR INOPERABILTY. STUCK FUEL INJECTOR/ RUINED ENGINE. ALL PANEL LIGHTS CAME ON. KEPT CAR FOR 57 DAYS. FUEL INJECTOR # 1 FAILED. WE WERE DRIVING ONTO INTERSTATE. WHILE WORKING ON CAR, EXHAUST STUD BROKE OFF INTO TURBO CHARGER HOUSING. DRILLED OUT AND RETHREADED TOOK BACK TO MAZDA DEA...

Sep 30, 2019 Engine 17,061 mi

11/16/18 TOWED FOR INOPERABILTY. STUCK FUEL INJECTOR/ RUINED ENGINE. ALL PANEL LIGHTS CAME ON. KEPT CAR FOR 57 DAYS. FUEL INJECTOR # 1 FAILED. WE WERE DRIVING ONTO INTERSTATE. WHILE WORKING ON CAR, EXHAUST STUD BROKE OFF INTO TURBO CHARGER HOUSING. DRILLED OUT AND RETHREADED TOOK BACK TO MAZDA DEA...

Sep 30, 2019 Fuel/propulsion System 17,061 mi

11/16/18 TOWED FOR INOPERABILTY. STUCK FUEL INJECTOR/ RUINED ENGINE. ALL PANEL LIGHTS CAME ON. KEPT CAR FOR 57 DAYS. FUEL INJECTOR # 1 FAILED. WE WERE DRIVING ONTO INTERSTATE. WHILE WORKING ON CAR, EXHAUST STUD BROKE OFF INTO TURBO CHARGER HOUSING. DRILLED OUT AND RETHREADED TOOK BACK TO MAZDA DEA...

Sep 30, 2019 Electrical System 17,061 mi

11/16/18 TOWED FOR INOPERABILTY. STUCK FUEL INJECTOR/ RUINED ENGINE. ALL PANEL LIGHTS CAME ON. KEPT CAR FOR 57 DAYS. FUEL INJECTOR # 1 FAILED. WE WERE DRIVING ONTO INTERSTATE. WHILE WORKING ON CAR, EXHAUST STUD BROKE OFF INTO TURBO CHARGER HOUSING. DRILLED OUT AND RETHREADED TOOK BACK TO MAZDA DEA...

Sep 30, 2019 Engine 17,061 mi

11/16/18 TOWED FOR INOPERABILTY. STUCK FUEL INJECTOR/ RUINED ENGINE. ALL PANEL LIGHTS CAME ON. KEPT CAR FOR 57 DAYS. FUEL INJECTOR # 1 FAILED. WE WERE DRIVING ONTO INTERSTATE. WHILE WORKING ON CAR, EXHAUST STUD BROKE OFF INTO TURBO CHARGER HOUSING. DRILLED OUT AND RETHREADED TOOK BACK TO MAZDA DEA...

Sep 30, 2019 Fuel/propulsion System 17,061 mi

11/16/18 TOWED FOR INOPERABILTY. STUCK FUEL INJECTOR/ RUINED ENGINE. ALL PANEL LIGHTS CAME ON. KEPT CAR FOR 57 DAYS. FUEL INJECTOR # 1 FAILED. WE WERE DRIVING ONTO INTERSTATE. WHILE WORKING ON CAR, EXHAUST STUD BROKE OFF INTO TURBO CHARGER HOUSING. DRILLED OUT AND RETHREADED TOOK BACK TO MAZDA DEA...

Jul 23, 2019 Electrical System 30,400 mi

IN 2017, MY CAR SHUT OFF TWO TIMES, WITHOUT WARNING, ONE TIME AT A STOP LIGHT AND AGAIN ON THE HIGHWAY GOING 70MPH. WE WERE ACCELERATING AT THE STOP LIGHT WHEN IT SHUT OFF AND THEN DRIVING ON THE HIGHWAY. TOOK THE CAR TO THE DEALERSHIP AND 72 CODES CAME UP. THEY SAID IT WAS THE DVD PLAYERS (THAT THE...

Jul 23, 2019 Engine 30,400 mi

IN 2017, MY CAR SHUT OFF TWO TIMES, WITHOUT WARNING, ONE TIME AT A STOP LIGHT AND AGAIN ON THE HIGHWAY GOING 70MPH. WE WERE ACCELERATING AT THE STOP LIGHT WHEN IT SHUT OFF AND THEN DRIVING ON THE HIGHWAY. TOOK THE CAR TO THE DEALERSHIP AND 72 CODES CAME UP. THEY SAID IT WAS THE DVD PLAYERS (THAT THE...

Jul 23, 2019 Fuel System, Gasoline 30,400 mi

IN 2017, MY CAR SHUT OFF TWO TIMES, WITHOUT WARNING, ONE TIME AT A STOP LIGHT AND AGAIN ON THE HIGHWAY GOING 70MPH. WE WERE ACCELERATING AT THE STOP LIGHT WHEN IT SHUT OFF AND THEN DRIVING ON THE HIGHWAY. TOOK THE CAR TO THE DEALERSHIP AND 72 CODES CAME UP. THEY SAID IT WAS THE DVD PLAYERS (THAT THE...

Jul 23, 2019 Electrical System 30,400 mi

IN 2017, MY CAR SHUT OFF TWO TIMES, WITHOUT WARNING, ONE TIME AT A STOP LIGHT AND AGAIN ON THE HIGHWAY GOING 70MPH. WE WERE ACCELERATING AT THE STOP LIGHT WHEN IT SHUT OFF AND THEN DRIVING ON THE HIGHWAY. TOOK THE CAR TO THE DEALERSHIP AND 72 CODES CAME UP. THEY SAID IT WAS THE DVD PLAYERS (THAT THE...

Jul 23, 2019 Engine 30,400 mi

IN 2017, MY CAR SHUT OFF TWO TIMES, WITHOUT WARNING, ONE TIME AT A STOP LIGHT AND AGAIN ON THE HIGHWAY GOING 70MPH. WE WERE ACCELERATING AT THE STOP LIGHT WHEN IT SHUT OFF AND THEN DRIVING ON THE HIGHWAY. TOOK THE CAR TO THE DEALERSHIP AND 72 CODES CAME UP. THEY SAID IT WAS THE DVD PLAYERS (THAT THE...

Jul 23, 2019 Fuel System, Gasoline 30,400 mi

IN 2017, MY CAR SHUT OFF TWO TIMES, WITHOUT WARNING, ONE TIME AT A STOP LIGHT AND AGAIN ON THE HIGHWAY GOING 70MPH. WE WERE ACCELERATING AT THE STOP LIGHT WHEN IT SHUT OFF AND THEN DRIVING ON THE HIGHWAY. TOOK THE CAR TO THE DEALERSHIP AND 72 CODES CAME UP. THEY SAID IT WAS THE DVD PLAYERS (THAT THE...

Jul 22, 2019 Engine 60,000 mi

FAILS TO ACCELERATE AND CHANGE GEARS. THIS HAS BEEN HAPPENING SINCE WE PURCHASED THE VEHICLE. IT HAS BEEN BACK TO THE DEALERSHIP MULTIPLE TIME AND HAS NOT BEEN RESOLVED. THEY ARE UNABLE TO FIND ANYTHING WRONG. THE ENGINE IS A 2.5 L TURBO. THIS HAPPENS UNEXPECTEDLY WHILE DRIVING MAKING IT HARD T...

Jul 22, 2019 Unknown Or Other 60,000 mi

FAILS TO ACCELERATE AND CHANGE GEARS. THIS HAS BEEN HAPPENING SINCE WE PURCHASED THE VEHICLE. IT HAS BEEN BACK TO THE DEALERSHIP MULTIPLE TIME AND HAS NOT BEEN RESOLVED. THEY ARE UNABLE TO FIND ANYTHING WRONG. THE ENGINE IS A 2.5 L TURBO. THIS HAPPENS UNEXPECTEDLY WHILE DRIVING MAKING IT HARD T...

Jul 22, 2019 Engine 60,000 mi

FAILS TO ACCELERATE AND CHANGE GEARS. THIS HAS BEEN HAPPENING SINCE WE PURCHASED THE VEHICLE. IT HAS BEEN BACK TO THE DEALERSHIP MULTIPLE TIME AND HAS NOT BEEN RESOLVED. THEY ARE UNABLE TO FIND ANYTHING WRONG. THE ENGINE IS A 2.5 L TURBO. THIS HAPPENS UNEXPECTEDLY WHILE DRIVING MAKING IT HARD T...

Jul 22, 2019 Unknown Or Other 60,000 mi

FAILS TO ACCELERATE AND CHANGE GEARS. THIS HAS BEEN HAPPENING SINCE WE PURCHASED THE VEHICLE. IT HAS BEEN BACK TO THE DEALERSHIP MULTIPLE TIME AND HAS NOT BEEN RESOLVED. THEY ARE UNABLE TO FIND ANYTHING WRONG. THE ENGINE IS A 2.5 L TURBO. THIS HAPPENS UNEXPECTEDLY WHILE DRIVING MAKING IT HARD T...

Feb 6, 2019 Service Brakes

BRAKE LIGHTS COME UP INTERMITTENTLY, ESPECIALLY WHEN TEMPERATURE IS LOW. ALSO, FRONT RADAR SENSOR SYSTEM MALFUNCTION AND SMART BRAKE SYSTEM MALFUNCTION WARNINGS COME UP ALSO,. THIS IS DURING THE DRIVE.

Feb 6, 2019 Electrical System

BRAKE LIGHTS COME UP INTERMITTENTLY, ESPECIALLY WHEN TEMPERATURE IS LOW. ALSO, FRONT RADAR SENSOR SYSTEM MALFUNCTION AND SMART BRAKE SYSTEM MALFUNCTION WARNINGS COME UP ALSO,. THIS IS DURING THE DRIVE.

Feb 6, 2019 Service Brakes

BRAKE LIGHTS COME UP INTERMITTENTLY, ESPECIALLY WHEN TEMPERATURE IS LOW. ALSO, FRONT RADAR SENSOR SYSTEM MALFUNCTION AND SMART BRAKE SYSTEM MALFUNCTION WARNINGS COME UP ALSO,. THIS IS DURING THE DRIVE.

Feb 6, 2019 Electrical System

BRAKE LIGHTS COME UP INTERMITTENTLY, ESPECIALLY WHEN TEMPERATURE IS LOW. ALSO, FRONT RADAR SENSOR SYSTEM MALFUNCTION AND SMART BRAKE SYSTEM MALFUNCTION WARNINGS COME UP ALSO,. THIS IS DURING THE DRIVE.

Jan 7, 2019 Service Brakes 41,000 mi

I WAS DRIVING ON THE INTERSTATE AND THE TPMS WARNING CAME ON. I PULL OFF THE INTERSTATE AND PARK. THERE IS SMOKE COMING FROM THE RIGHT REAR WHEEL AND THE CENTER OF THE WHEEL IS EXTREMELY HOT, TOO HOT TO TOUCH. I CAN FEEL THE HEAT FROM ABOUT A FOOT AWAY. THERE IS METAL PINING AND GROANING AS IT COOLS...

Jan 7, 2019 Service Brakes 41,000 mi

I WAS DRIVING ON THE INTERSTATE AND THE TPMS WARNING CAME ON. I PULL OFF THE INTERSTATE AND PARK. THERE IS SMOKE COMING FROM THE RIGHT REAR WHEEL AND THE CENTER OF THE WHEEL IS EXTREMELY HOT, TOO HOT TO TOUCH. I CAN FEEL THE HEAT FROM ABOUT A FOOT AWAY. THERE IS METAL PINING AND GROANING AS IT COOLS...

Nov 6, 2018 Air Bags Crash 49,000 mi

I WAS T-BONED ON PASSENGER SIDE OF MY MAZDA CX9 AIR BAGS DID NOT WORK ON MY MAZDA.OTHER VEHICLE AIR BAGS DID GO OFF.I WAS TRAVELING ABOUT 45 MPH WHEN OTHER CAR PLOWED INTO MINE.

Nov 6, 2018 Structure Crash 49,000 mi

I WAS T-BONED ON PASSENGER SIDE OF MY MAZDA CX9 AIR BAGS DID NOT WORK ON MY MAZDA.OTHER VEHICLE AIR BAGS DID GO OFF.I WAS TRAVELING ABOUT 45 MPH WHEN OTHER CAR PLOWED INTO MINE.

Nov 6, 2018 Suspension Crash 49,000 mi

I WAS T-BONED ON PASSENGER SIDE OF MY MAZDA CX9 AIR BAGS DID NOT WORK ON MY MAZDA.OTHER VEHICLE AIR BAGS DID GO OFF.I WAS TRAVELING ABOUT 45 MPH WHEN OTHER CAR PLOWED INTO MINE.

Nov 6, 2018 Air Bags Crash 49,000 mi

I WAS T-BONED ON PASSENGER SIDE OF MY MAZDA CX9 AIR BAGS DID NOT WORK ON MY MAZDA.OTHER VEHICLE AIR BAGS DID GO OFF.I WAS TRAVELING ABOUT 45 MPH WHEN OTHER CAR PLOWED INTO MINE.

Nov 6, 2018 Structure Crash 49,000 mi

I WAS T-BONED ON PASSENGER SIDE OF MY MAZDA CX9 AIR BAGS DID NOT WORK ON MY MAZDA.OTHER VEHICLE AIR BAGS DID GO OFF.I WAS TRAVELING ABOUT 45 MPH WHEN OTHER CAR PLOWED INTO MINE.

Nov 6, 2018 Suspension Crash 49,000 mi

I WAS T-BONED ON PASSENGER SIDE OF MY MAZDA CX9 AIR BAGS DID NOT WORK ON MY MAZDA.OTHER VEHICLE AIR BAGS DID GO OFF.I WAS TRAVELING ABOUT 45 MPH WHEN OTHER CAR PLOWED INTO MINE.

Aug 8, 2018 Service Brakes 6,000 mi

DRIVING TO WORK IN THE MORNING AT 5:45AM ON 06/05/2018 GOING 65 MPH AND MY CAR CUTS ENGINE POWER AND STARTS LOWLY DECLINING PRESSING GAS DID NOTHING AND MULTIPLE NOTIFICATIONS FLASHING SUCH AS VEHICLE SYSTEM MALFUNCTION, FORWARD SMART CITY BRAKE SUPPORT MALFUNCTION, SMART BRAKE SYSTEM MALFUNCTION. I...

Aug 8, 2018 Electrical System 6,000 mi

DRIVING TO WORK IN THE MORNING AT 5:45AM ON 06/05/2018 GOING 65 MPH AND MY CAR CUTS ENGINE POWER AND STARTS LOWLY DECLINING PRESSING GAS DID NOTHING AND MULTIPLE NOTIFICATIONS FLASHING SUCH AS VEHICLE SYSTEM MALFUNCTION, FORWARD SMART CITY BRAKE SUPPORT MALFUNCTION, SMART BRAKE SYSTEM MALFUNCTION. I...

Aug 8, 2018 Engine 6,000 mi

DRIVING TO WORK IN THE MORNING AT 5:45AM ON 06/05/2018 GOING 65 MPH AND MY CAR CUTS ENGINE POWER AND STARTS LOWLY DECLINING PRESSING GAS DID NOTHING AND MULTIPLE NOTIFICATIONS FLASHING SUCH AS VEHICLE SYSTEM MALFUNCTION, FORWARD SMART CITY BRAKE SUPPORT MALFUNCTION, SMART BRAKE SYSTEM MALFUNCTION. I...

Aug 8, 2018 Service Brakes 40,000 mi

THIS INCIDENT HAPPENED ON 31ST JULY, WHEN MY WIFE WAS DRIVING THIS CAR ON HIGHWAY 4 MARTINEZ, CA AT AROUND 5.00 PM WITH OUR DAUGHTER (2 YEARS OLD) RETURNING FROM DAYCARE. SHE WAS DRIVING AT APPROX 60 MILE/HR, WHEN THE CAR STARTED GIVING AUDIO VISUAL WARNINGS ON MULTIPLE FAILURES AND THE CAR STARTED...

Aug 8, 2018 Electronic Stability Control (esc) 40,000 mi

THIS INCIDENT HAPPENED ON 31ST JULY, WHEN MY WIFE WAS DRIVING THIS CAR ON HIGHWAY 4 MARTINEZ, CA AT AROUND 5.00 PM WITH OUR DAUGHTER (2 YEARS OLD) RETURNING FROM DAYCARE. SHE WAS DRIVING AT APPROX 60 MILE/HR, WHEN THE CAR STARTED GIVING AUDIO VISUAL WARNINGS ON MULTIPLE FAILURES AND THE CAR STARTED...

Aug 8, 2018 Engine 40,000 mi

THIS INCIDENT HAPPENED ON 31ST JULY, WHEN MY WIFE WAS DRIVING THIS CAR ON HIGHWAY 4 MARTINEZ, CA AT AROUND 5.00 PM WITH OUR DAUGHTER (2 YEARS OLD) RETURNING FROM DAYCARE. SHE WAS DRIVING AT APPROX 60 MILE/HR, WHEN THE CAR STARTED GIVING AUDIO VISUAL WARNINGS ON MULTIPLE FAILURES AND THE CAR STARTED...

Aug 8, 2018 Service Brakes 6,000 mi

DRIVING TO WORK IN THE MORNING AT 5:45AM ON 06/05/2018 GOING 65 MPH AND MY CAR CUTS ENGINE POWER AND STARTS LOWLY DECLINING PRESSING GAS DID NOTHING AND MULTIPLE NOTIFICATIONS FLASHING SUCH AS VEHICLE SYSTEM MALFUNCTION, FORWARD SMART CITY BRAKE SUPPORT MALFUNCTION, SMART BRAKE SYSTEM MALFUNCTION. I...

Aug 8, 2018 Electrical System 6,000 mi

DRIVING TO WORK IN THE MORNING AT 5:45AM ON 06/05/2018 GOING 65 MPH AND MY CAR CUTS ENGINE POWER AND STARTS LOWLY DECLINING PRESSING GAS DID NOTHING AND MULTIPLE NOTIFICATIONS FLASHING SUCH AS VEHICLE SYSTEM MALFUNCTION, FORWARD SMART CITY BRAKE SUPPORT MALFUNCTION, SMART BRAKE SYSTEM MALFUNCTION. I...

Aug 8, 2018 Engine 6,000 mi

DRIVING TO WORK IN THE MORNING AT 5:45AM ON 06/05/2018 GOING 65 MPH AND MY CAR CUTS ENGINE POWER AND STARTS LOWLY DECLINING PRESSING GAS DID NOTHING AND MULTIPLE NOTIFICATIONS FLASHING SUCH AS VEHICLE SYSTEM MALFUNCTION, FORWARD SMART CITY BRAKE SUPPORT MALFUNCTION, SMART BRAKE SYSTEM MALFUNCTION. I...

Aug 8, 2018 Service Brakes 40,000 mi

THIS INCIDENT HAPPENED ON 31ST JULY, WHEN MY WIFE WAS DRIVING THIS CAR ON HIGHWAY 4 MARTINEZ, CA AT AROUND 5.00 PM WITH OUR DAUGHTER (2 YEARS OLD) RETURNING FROM DAYCARE. SHE WAS DRIVING AT APPROX 60 MILE/HR, WHEN THE CAR STARTED GIVING AUDIO VISUAL WARNINGS ON MULTIPLE FAILURES AND THE CAR STARTED...

Aug 8, 2018 Electronic Stability Control (esc) 40,000 mi

THIS INCIDENT HAPPENED ON 31ST JULY, WHEN MY WIFE WAS DRIVING THIS CAR ON HIGHWAY 4 MARTINEZ, CA AT AROUND 5.00 PM WITH OUR DAUGHTER (2 YEARS OLD) RETURNING FROM DAYCARE. SHE WAS DRIVING AT APPROX 60 MILE/HR, WHEN THE CAR STARTED GIVING AUDIO VISUAL WARNINGS ON MULTIPLE FAILURES AND THE CAR STARTED...

Aug 8, 2018 Engine 40,000 mi

THIS INCIDENT HAPPENED ON 31ST JULY, WHEN MY WIFE WAS DRIVING THIS CAR ON HIGHWAY 4 MARTINEZ, CA AT AROUND 5.00 PM WITH OUR DAUGHTER (2 YEARS OLD) RETURNING FROM DAYCARE. SHE WAS DRIVING AT APPROX 60 MILE/HR, WHEN THE CAR STARTED GIVING AUDIO VISUAL WARNINGS ON MULTIPLE FAILURES AND THE CAR STARTED...

Aug 3, 2018 Steering

VEHICLE MAKES A CRANKING NOISE WHEN STEERING AT A SLOW SPEED MEANING WHEN TURNING, REVERSING OR SLOWLY GOING OVER SPEED BUMPS IT MAKES A CRANKING NOISE ITS COMING FROM THE FRONT OF VEHICLE I DON'T KNOW IF THAT NORMAL HAS BEEN LIKE THAT SINCE I BOUGHT THE VEHICLE, IT WAS TAKEN IN DUE TO A RECENT RECA...

Aug 3, 2018 Unknown Or Other

VEHICLE MAKES A CRANKING NOISE WHEN STEERING AT A SLOW SPEED MEANING WHEN TURNING, REVERSING OR SLOWLY GOING OVER SPEED BUMPS IT MAKES A CRANKING NOISE ITS COMING FROM THE FRONT OF VEHICLE I DON'T KNOW IF THAT NORMAL HAS BEEN LIKE THAT SINCE I BOUGHT THE VEHICLE, IT WAS TAKEN IN DUE TO A RECENT RECA...

Aug 3, 2018 Steering

VEHICLE MAKES A CRANKING NOISE WHEN STEERING AT A SLOW SPEED MEANING WHEN TURNING, REVERSING OR SLOWLY GOING OVER SPEED BUMPS IT MAKES A CRANKING NOISE ITS COMING FROM THE FRONT OF VEHICLE I DON'T KNOW IF THAT NORMAL HAS BEEN LIKE THAT SINCE I BOUGHT THE VEHICLE, IT WAS TAKEN IN DUE TO A RECENT RECA...

Aug 3, 2018 Unknown Or Other

VEHICLE MAKES A CRANKING NOISE WHEN STEERING AT A SLOW SPEED MEANING WHEN TURNING, REVERSING OR SLOWLY GOING OVER SPEED BUMPS IT MAKES A CRANKING NOISE ITS COMING FROM THE FRONT OF VEHICLE I DON'T KNOW IF THAT NORMAL HAS BEEN LIKE THAT SINCE I BOUGHT THE VEHICLE, IT WAS TAKEN IN DUE TO A RECENT RECA...

Jul 23, 2018 Visibility/wiper 26,000 mi

SUNROOF EXPLODED WHILE DRIVING APPROX 40 MPH. WERE IN A VALLEY ON VACATION IN COLORADO, NO TREES OR ANYTHING OVERHEAD WHEN THIS HAPPENED. WE HAD JUST CLOSED THE WINDOWS AND TURNED ON THE AIR CONDITIONER AS IT WAS GETTING HOT. ABOUT 2 MINUTES LATER WE HEARD A LOUD EXPLOSION. ONLY WHEN WE PULLED O...

Jul 23, 2018 Visibility/wiper 26,000 mi

SUNROOF EXPLODED WHILE DRIVING APPROX 40 MPH. WERE IN A VALLEY ON VACATION IN COLORADO, NO TREES OR ANYTHING OVERHEAD WHEN THIS HAPPENED. WE HAD JUST CLOSED THE WINDOWS AND TURNED ON THE AIR CONDITIONER AS IT WAS GETTING HOT. ABOUT 2 MINUTES LATER WE HEARD A LOUD EXPLOSION. ONLY WHEN WE PULLED O...

Jun 1, 2018 Electrical System 16,000 mi

THE INFOTAINMENT SCREEN CONTAINING THE BACKUP CAMERA GOES BLANK . THE CAR HAS 16000 MILES ON IT AND HAS HAD THIS PROBLEM SINCE NEW. THE DEALER HAS THE CAR MULTIPLE TIMES AND HAS NOT FIXED THE PROBLEM. RESEARCH ON THE INTERNET REVEALS THAT THERE IS A MAJOR ISSUE WITH MANY MAZDA VEHICLES. THIS PROBLEM...

Jun 1, 2018 Electrical System 16,000 mi

THE INFOTAINMENT SCREEN CONTAINING THE BACKUP CAMERA GOES BLANK . THE CAR HAS 16000 MILES ON IT AND HAS HAD THIS PROBLEM SINCE NEW. THE DEALER HAS THE CAR MULTIPLE TIMES AND HAS NOT FIXED THE PROBLEM. RESEARCH ON THE INTERNET REVEALS THAT THERE IS A MAJOR ISSUE WITH MANY MAZDA VEHICLES. THIS PROBLEM...

May 2, 2018 Service Brakes 16,000 mi

WHEN DRIVING AT 35-50 MPH, MY 2016 MAZDA CX-9 PERIODICALLY BRAKES SUDDENLY WHILE DRIVING TO A SCRUBBING FORCEFUL STOP TOSSING THINGS OFF THE BACK SEAT, PLACING ME IN DANGER OF A REAR-END COLLISION. SOMETIMES A VERY QUICK BEEPING SOUND IS MADE, "B-R-A-K-E" APPEARS ON THE PANEL IN LARGE LETTERS --- TH...

May 2, 2018 Unknown Or Other 16,000 mi

WHEN DRIVING AT 35-50 MPH, MY 2016 MAZDA CX-9 PERIODICALLY BRAKES SUDDENLY WHILE DRIVING TO A SCRUBBING FORCEFUL STOP TOSSING THINGS OFF THE BACK SEAT, PLACING ME IN DANGER OF A REAR-END COLLISION. SOMETIMES A VERY QUICK BEEPING SOUND IS MADE, "B-R-A-K-E" APPEARS ON THE PANEL IN LARGE LETTERS --- TH...

May 2, 2018 Service Brakes 16,000 mi

WHEN DRIVING AT 35-50 MPH, MY 2016 MAZDA CX-9 PERIODICALLY BRAKES SUDDENLY WHILE DRIVING TO A SCRUBBING FORCEFUL STOP TOSSING THINGS OFF THE BACK SEAT, PLACING ME IN DANGER OF A REAR-END COLLISION. SOMETIMES A VERY QUICK BEEPING SOUND IS MADE, "B-R-A-K-E" APPEARS ON THE PANEL IN LARGE LETTERS --- TH...

May 2, 2018 Unknown Or Other 16,000 mi

WHEN DRIVING AT 35-50 MPH, MY 2016 MAZDA CX-9 PERIODICALLY BRAKES SUDDENLY WHILE DRIVING TO A SCRUBBING FORCEFUL STOP TOSSING THINGS OFF THE BACK SEAT, PLACING ME IN DANGER OF A REAR-END COLLISION. SOMETIMES A VERY QUICK BEEPING SOUND IS MADE, "B-R-A-K-E" APPEARS ON THE PANEL IN LARGE LETTERS --- TH...

Dec 29, 2017 Electrical System Crash 24,000 mi

IMMEDIATELY UPON MAKING A SHARP RIGHT TURN INTO A PARKING SPOT, THE CAR SUDDENLY ACCELERATED AT A VERY FAST PACE WITHOUT ME PUSHING THE GAS PEDAL. MY IMMEDIATE REACTION WAS TO PRESS ON THE BRAKE, BUT IT DID NOT STOP. THE CAR SLAMMED INTO A PLANTER IN FRONT OF ME. THE CAR MOVED SO QUICKLY THAT IT W...

Dec 29, 2017 Engine Crash 24,000 mi

IMMEDIATELY UPON MAKING A SHARP RIGHT TURN INTO A PARKING SPOT, THE CAR SUDDENLY ACCELERATED AT A VERY FAST PACE WITHOUT ME PUSHING THE GAS PEDAL. MY IMMEDIATE REACTION WAS TO PRESS ON THE BRAKE, BUT IT DID NOT STOP. THE CAR SLAMMED INTO A PLANTER IN FRONT OF ME. THE CAR MOVED SO QUICKLY THAT IT W...

Dec 29, 2017 Electrical System Crash 24,000 mi

IMMEDIATELY UPON MAKING A SHARP RIGHT TURN INTO A PARKING SPOT, THE CAR SUDDENLY ACCELERATED AT A VERY FAST PACE WITHOUT ME PUSHING THE GAS PEDAL. MY IMMEDIATE REACTION WAS TO PRESS ON THE BRAKE, BUT IT DID NOT STOP. THE CAR SLAMMED INTO A PLANTER IN FRONT OF ME. THE CAR MOVED SO QUICKLY THAT IT W...

Dec 29, 2017 Engine Crash 24,000 mi

IMMEDIATELY UPON MAKING A SHARP RIGHT TURN INTO A PARKING SPOT, THE CAR SUDDENLY ACCELERATED AT A VERY FAST PACE WITHOUT ME PUSHING THE GAS PEDAL. MY IMMEDIATE REACTION WAS TO PRESS ON THE BRAKE, BUT IT DID NOT STOP. THE CAR SLAMMED INTO A PLANTER IN FRONT OF ME. THE CAR MOVED SO QUICKLY THAT IT W...

Sep 26, 2017 Power Train 1,700 mi

THE PUSH BUTTON ON/OFF SWITCH DOES NOT PROTECT AGAINST TURNING THE VEHICLE OFF IF TRANSMISSION IS ACCIDENTALLY LEFT IN ANY POSITION OTHER THAN 'P'. FOR EXAMPLE ITS POSSIBLE TO PUT THE TRANSMISSION IN 'R' AND TURN THE VEHICLE OFF. FOR A BUSY PARENT (TARGET DEMOGRAPHIC OF THIS VEHICLE), THIS IS VERY D...

Sep 26, 2017 Unknown Or Other 1,700 mi

THE PUSH BUTTON ON/OFF SWITCH DOES NOT PROTECT AGAINST TURNING THE VEHICLE OFF IF TRANSMISSION IS ACCIDENTALLY LEFT IN ANY POSITION OTHER THAN 'P'. FOR EXAMPLE ITS POSSIBLE TO PUT THE TRANSMISSION IN 'R' AND TURN THE VEHICLE OFF. FOR A BUSY PARENT (TARGET DEMOGRAPHIC OF THIS VEHICLE), THIS IS VERY D...

Sep 26, 2017 Power Train 1,700 mi

THE PUSH BUTTON ON/OFF SWITCH DOES NOT PROTECT AGAINST TURNING THE VEHICLE OFF IF TRANSMISSION IS ACCIDENTALLY LEFT IN ANY POSITION OTHER THAN 'P'. FOR EXAMPLE ITS POSSIBLE TO PUT THE TRANSMISSION IN 'R' AND TURN THE VEHICLE OFF. FOR A BUSY PARENT (TARGET DEMOGRAPHIC OF THIS VEHICLE), THIS IS VERY D...

Sep 26, 2017 Unknown Or Other 1,700 mi

THE PUSH BUTTON ON/OFF SWITCH DOES NOT PROTECT AGAINST TURNING THE VEHICLE OFF IF TRANSMISSION IS ACCIDENTALLY LEFT IN ANY POSITION OTHER THAN 'P'. FOR EXAMPLE ITS POSSIBLE TO PUT THE TRANSMISSION IN 'R' AND TURN THE VEHICLE OFF. FOR A BUSY PARENT (TARGET DEMOGRAPHIC OF THIS VEHICLE), THIS IS VERY D...

Feb 12, 2017 Service Brakes 9,102 mi

ONE MILE FROM HOME THE SMART BRAKE SYSTEM MALFUNCTION & FRONT RADAR SYSTEM MALFUNCTION WAS DISPLAYED. CAR WAS SHAKING AND ACTING AS IF THE EMERGENCY BRAKE WAS ACTIVE WHILE THE CAR WAS IN MOTION. CAR WAS SLOW TO ACCELERATE. HAD I BEEN ON THE INTERSTATE I COULD HAVE BEEN REAR-ENDED. PULLED OVER T...

Feb 12, 2017 Service Brakes 9,102 mi

ONE MILE FROM HOME THE SMART BRAKE SYSTEM MALFUNCTION & FRONT RADAR SYSTEM MALFUNCTION WAS DISPLAYED. CAR WAS SHAKING AND ACTING AS IF THE EMERGENCY BRAKE WAS ACTIVE WHILE THE CAR WAS IN MOTION. CAR WAS SLOW TO ACCELERATE. HAD I BEEN ON THE INTERSTATE I COULD HAVE BEEN REAR-ENDED. PULLED OVER T...

Nov 18, 2016 Seats Crash 5,500 mi

AFTER A MINOR REAR END ACCIDENT, THE DRIVER FRONT SEAT NOW ROCKS SIDE TO SIDE AND IS DISTRACTING AND UNSAFE. IT WAS TAKEN TO THE LOCAL MAZDA DEALERSHIP THAT PROVIDED AN INSPECTION AND SAID THAT THERE IS NO PROBLEM WITH THE SEAT. THEY STATE THAT IT IS NORMAL FOR THEIR SEATS TO ROCK SIDE TO SIDE. H...

Nov 18, 2016 Seats Crash 5,500 mi

AFTER A MINOR REAR END ACCIDENT, THE DRIVER FRONT SEAT NOW ROCKS SIDE TO SIDE AND IS DISTRACTING AND UNSAFE. IT WAS TAKEN TO THE LOCAL MAZDA DEALERSHIP THAT PROVIDED AN INSPECTION AND SAID THAT THERE IS NO PROBLEM WITH THE SEAT. THEY STATE THAT IT IS NORMAL FOR THEIR SEATS TO ROCK SIDE TO SIDE. H...

Aug 4, 2016 Fuel/propulsion System 200 mi

I BOUGHT THE CAR SATURDAY. FOUR DAYS LATER, I FILLED THE TANK AT 2:00 PM FOR THE FIRST TIME. I THEN DROVE ABOUT 30 MILES. WHEN I ARRIVED HOME AT 5:00PM, I PARKED IN THE GARAGE. I NOTICED THE ODOR OF FUEL AS SOON AS I EXITED THE CAR AND CHECKED TO MAKE SURE I HAD SECURED THE GAS CAP, WHICH I HAD. THI...

Aug 4, 2016 Fuel/propulsion System 200 mi

I BOUGHT THE CAR SATURDAY. FOUR DAYS LATER, I FILLED THE TANK AT 2:00 PM FOR THE FIRST TIME. I THEN DROVE ABOUT 30 MILES. WHEN I ARRIVED HOME AT 5:00PM, I PARKED IN THE GARAGE. I NOTICED THE ODOR OF FUEL AS SOON AS I EXITED THE CAR AND CHECKED TO MAKE SURE I HAD SECURED THE GAS CAP, WHICH I HAD. THI...