2021 MAZDA CX-9 Problems & Recalls
Detailed safety information and owner complaints
Problem Breakdown
Compare to Other Years
Common Problems
Mazda North American Operations (Mazda) is recalling certain 2020-2021 CX-9 vehicles equipped with 60/40 split bench second-row seats. The left-side second-row seat may unexpectedly slide forward dur...
Backup camera shows three to four feet before red collision line is not accurate causing severe damage to my garage door.
My vehicle is part of Mazda's 2021-2022 Mazda Valve Stem Seal Settlement. The dealership had yet to call me in for the repair of said valve seal repair as I was on a list. The settlement is suppose to extend out the powertrain warranty on the vehicle 2 years/24,000 to 7 years/84,000. My vehicle has ...
My MazdaCx9 engine consumes (burns) an excessive amount of oil, necessitating frequent top-offs between oil changes.This issue started after the first oil change and continued since then.
On [XXX], [XXX], [XXX] I was driving on an interstate highway with a 65 mph speed limit with no warning and received the following codes which slowed the vehicle to the limp mode. 1) Smart Brake Support and Forward Obstruction Warning 2) Activsense system malfunction 3) Front Radar Sensor Malfunct...
Hello, I have been to a Mazda dealer complaining of clicking and squeaky brakes for 2 years now. Dealer replaced both front and back breaks and rotors around 22k year ago and to my surprise the issues persist, currently vehicle is at 49k. There is a TSB( 04-001/22) out for my vin and year, so the...
Please add the 2021 CX9 model to the following bulletin. [XXX] This is exactly what is happening with my car and is extremely frustrating that a recall has not been issued to fix the problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2021 Mazda CX-9. The contact stated while driving at various speeds and turning, there was a popping sound coming from the front end of the vehicle. The front-end popping sound also occurred while driving over bumps in the roadway. The vehicle was taken to an independent mechanic ...
Mileage: 68,811
Car loses oil and coolant rapidly
The contact owns a 2021 Mazda CX-9. The contact stated that while accelerating quickly and entering the highway, there was no motive power to the vehicle. While crossing the highway in the right lane, driving at 65 MPH, the vehicle in front moved over; there was a parked vehicle. The contact was abl...
Mileage: 53,186
The contact owns a 2021 Mazda CX-9. The contact stated that while accelerating quickly and entering the highway, there was no motive power to the vehicle. While crossing the highway in the right lane, driving at 65 MPH, the vehicle in front moved over; there was a parked vehicle. The contact was abl...
Mileage: 53,186
Consumes over 2 quarts of oil between recommended oil changes. The dealer made excuses about needing to use a different oil but it has not improved the problem. The warning light for low oil went off after less than 3000 miles. It was 2 quarts down.
I was leaving for work when I put my personal items in the front passenger side first and then continued to walk around the car to get to the drivers side. Once I closed the passenger side door the car auto locked with all of my items in it including the key. Thankfully I had my cell phone in my poc...
I just purchased this vehicle 2 months ago. Yesterday my oil light came on, I pulled over and checked the oil it was completely low. I had to put a quart of oil in it. After that I did some research and learned this seems to be an issue with some 2021 models the cx9 included. There needs to be a rec...
I was in a parking lot and came to a stop and placed the car in reverse to back into a parking space. The back-up camera was on and I began to back into the parking space when the car suddenly lurched/jerked forward and accelerated on its own. The car jumped the parking lot median strip and I hit a...
I was in a parking lot and came to a stop and placed the car in reverse to back into a parking space. The back-up camera was on and I began to back into the parking space when the car suddenly lurched/jerked forward and accelerated on its own. The car jumped the parking lot median strip and I hit a...
I was in a parking lot and came to a stop and placed the car in reverse to back into a parking space. The back-up camera was on and I began to back into the parking space when the car suddenly lurched/jerked forward and accelerated on its own. The car jumped the parking lot median strip and I hit a...
6/29/2023--Vehicle stopped suddenly with i-ACTIVESENSE system malfunction, Dynamic Stability Control malfunction, Engine malfunction, engine output reduced, Front radar sensor malfunction. Dealer said these faults due to bad battery--replaced battery per Service Manager [XXX] at Lakeland Mazda. 9/...
6/29/2023--Vehicle stopped suddenly with i-ACTIVESENSE system malfunction, Dynamic Stability Control malfunction, Engine malfunction, engine output reduced, Front radar sensor malfunction. Dealer said these faults due to bad battery--replaced battery per Service Manager [XXX] at Lakeland Mazda. 9/...
6/29/2023--Vehicle stopped suddenly with i-ACTIVESENSE system malfunction, Dynamic Stability Control malfunction, Engine malfunction, engine output reduced, Front radar sensor malfunction. Dealer said these faults due to bad battery--replaced battery per Service Manager [XXX] at Lakeland Mazda. 9/...
I was driving approximately 75-80 mph (speed limit for I-90 is 80 mph) on I-90 Eastbound in South Dakota (approximately 5-8 miles from Sioux Falls, SD) in the left-hand lane (passing lane with a minimal shoulder) when I heard a terrible noise that sounded like I had a flat tire and the car began to ...
The oil light keeps coming on before your initial oil change. Also, the oil is actually low. They have already changed it and I'm having the same problem in less than 2 months.
2021 Mazda CX-9 Frontal collision at a speed between 10-20 mph. Car shut down after collision and was not drivable. Concern is the driver side airbag did not deploy. (Neither did passenger but there was no person in the passenger seat)
Oil light came on, vehicle has ~15,000 miles.
the vehicles experience excessive oil consumption because the defective valve stem seals allow engine oil to leak into the combustion chambers. This concern usually occurs when the mileage reaches approximately 2,000 – 3,000 miles (5,000 - 7,500km) and may also occur again after replacing or topp...
2021 Mazda CX-9 Low Oil Light came on at around 18,900 miles (2/10/2023 and 2/11/2023). Took to Mazda, and they said there was defective valve stem seals that can allow oil to leak into the engine’s combustion chamber. Vehicle is currently with Mazda service department to be fixed.
The contact owns a 2021 Mazda CX-9. The contact stated that while driving at 60 MPH or exceeding 60 MPH, the vehicle would lose motive power and stall without warning. The contact stated that he would coast to the side of the road and the vehicle would restart after 2-3 attempts and regain normal fu...
Mileage: 49,000
The driver side airbag did not deploy in a front end collision on the drivers side. When approaching a vehicle that had come to a sudden and complete stop, the brakes were applied hard to the Mazda CX-9 in order to stop, but after about 1 second they just totally let go and there was no braking at ...
A LOT OF ENGINE OIL CONSUPTION, 1 QUART PER 2500 MILES.
My 2021 Mazda CX-9 uses excessive engine oil as reported in the Mazda "M-Tip" bulletin MT-005/20 and this manufacturer's defect is reportedly caused by defective valve stem seals as claimed in the class action lawsuit U.S. District Court for the Central District of California, Southern Division: [XX...
1000 miles before first ever oil change was needed (according to window sticker provided by Mazda) the low engine oil light came on. The oil was low and needed to be toped off and brought directly to dealer for oil change. The same thing happened again 1300 miles before second oil change was require...
REAR PASSENGER HANDLE AND HOOK ABOVE SEAT IN ROOF SPLINTERED INTO SHARP PROJECTILES FLYING THROUGH CABIN WHEN AIR BAG DEPLOPYED I SHOWED THE SHARP PIECES TO MY INSURANCE ADJUSTER THE POWER OF THE RIGHT CURTAIN AIR BAG DEPLOYMENT BROKE THE HANDLE TO PIECES AND IF ANYONE HAD BEEN IN THE BACK SEAT THEY...
REAR PASSENGER HANDLE AND HOOK ABOVE SEAT IN ROOF SPLINTERED INTO SHARP PROJECTILES FLYING THROUGH CABIN WHEN AIR BAG DEPLOPYED I SHOWED THE SHARP PIECES TO MY INSURANCE ADJUSTER THE POWER OF THE RIGHT CURTAIN AIR BAG DEPLOYMENT BROKE THE HANDLE TO PIECES AND IF ANYONE HAD BEEN IN THE BACK SEAT THEY...
Massive oil consumption. Uses 1 quart or more of engine oil at around 3,000 miles after oil change. Low oil light comes on...
The low engine oil light is coming on every 3500 miles. When checking oil level it indeed is low and requires a quart of oil. There is an active TSB out as this is a known issue but no recall issued yet.
New Mazda vehicle engine is consuming approximately 1 quart of oil, approximately every 3,500 miles. No recall for this yet, however Mazda technical service bulletin TSB # 01-012/21 admits this is a common and known issue for this vehicle which may eventually lead to the vehicles engine and parts no...
Every 4,000 miles my engine oil warming light comes. When the dealership checked my oil level, it was about a quart low.
I purchased this vehicle June 5 2021. The vehicle has approximately 9150 miles at this time. I changed the oil the first time at 3222 miles just because it was new and I wanted to have a starting point on oil changes. The car has an app you load on your cell phone for messages. The first time I rece...
On 4/30/2022 the rear door lift gate opened unexpectedly and hit the ceiling of a parking garage (The Summit at Las Calinas, Irving Texas) , the glass window shattered, glass fell in and outside the car. An unfamiliar beeping was heard before the accident, but the source could not be located prior t...
On 4/30/2022 the rear door lift gate opened unexpectedly and hit the ceiling of a parking garage (The Summit at Las Calinas, Irving Texas) , the glass window shattered, glass fell in and outside the car. An unfamiliar beeping was heard before the accident, but the source could not be located prior t...
AS I WAS DRIVING DOWNHILL WITH MINIMAL SNOW ON THE GROUND, I TAPPED MY BRAKES ABOUT 7 TIMES BEFORE THEY LOCKED UP. I WENT TO TURN TO STAY ON THE ROAD AND THE STEERING WHEEL WOULDN'T BUDGE CAUSING ME TO GO OFF THE ROAD, INTO AN EMBANKMENT. VEHICLE WAS GOING ABOUT 5-10MPH WHEN THIS OCCURED ON A CITY...
Mileage: 4,000
AS I WAS DRIVING DOWNHILL WITH MINIMAL SNOW ON THE GROUND, I TAPPED MY BRAKES ABOUT 7 TIMES BEFORE THEY LOCKED UP. I WENT TO TURN TO STAY ON THE ROAD AND THE STEERING WHEEL WOULDN'T BUDGE CAUSING ME TO GO OFF THE ROAD, INTO AN EMBANKMENT. VEHICLE WAS GOING ABOUT 5-10MPH WHEN THIS OCCURED ON A CITY...
Mileage: 4,000