2024 MAZDA CX-90 Unknown Or Other Problems

Steering it getting stuck when Turing from left to center. It also make brake squeaking.

Steering wheel gets stuck when turning left on speed 35-50 or over

I am reporting an unresolved safety-related defect with my Mazda CX-90. The vehicle began experiencing repeated malfunctions affecting reliable operation while being driven. The issue was reported to the dealer while the vehicle was still under the manufacturer’s original warranty. The vehicle was taken to a Mazda dealership for diagnosis and repair. The problem has not been resolved, and the vehicle has been held at the dealer for over 30 days. I was provided a manufacturer loaner vehicle because my vehicle has not been deemed reliable to return to service. Mazda North America has escalated the issue and informed the dealer that they are “waiting on Japan” for engineering guidance, indicating there is currently no approved repair or resolution. As of now, no permanent fix has been identified. This defect raises safety concerns because the vehicle’s reliability cannot be assured, and returning the vehicle to service without a confirmed repair could put occupants and others at risk. The extended out-of-service time and lack of an approved repair suggest a potential systemic issue. The vehicle remains available for inspection and is currently in the possession of the Mazda dealer. -

The chrome/metal lining/coating on the Parking Break Switch peels off leaving a very sharp metal edge that cuts the finger (with bleeding) when owner tries to enable the parking break.

Engine Malfunction have serviced. At least 3 times. One of the 3 (so called) repairs took 3 weeks. They said “Tariffs you know Japan”. When I get this warning my car engine seems to vibrate. I have only had my car since August of 2024. New vehicle I am the 1st and only owner. Today is June 22, 2025 and tomorrow will be another incident number 5. My car is doing this again. I am a [XXX]. Most of the time my car is in the garage. But I have to drive 188 miles on the turnpike to visit my son and come back. This is every 3 months or so. My other son drove to South Texas. These warnings always came on. Am I supposed to stay home and only go to the store. I pay over 700.00 a month. This is not good. I am now getting afraid to drive it. So tomorrow I will again have to drive to Edmond Oklahoma and have it repaired again. “Engine Malfunction have services”. I’m so disappointed. My son has a cx-5 and it’s a great car. I’ve had so many loaners. They have been fine. I am told this is a brand new model and we have to get the kinks out? This is at my expense, peace of mind. Please help me. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I’ve been experiencing power loss and surges/RPMs drop for nearly a month now while driving at various speeds. Each time, the iStop indicator comes on. This is a serious safety concern. I am extremely worried that the vehicle could stall, especially while my family is in the car, while driving on a busy highway. Undoubtedly, this issue presents a significant risk to the safety of drivers and passengers. I am requesting your assistance in initiating an official recall from the manufacturer for this component failure. Based on my research, I am not the only one experiencing this grave issue. Many others have reported similar problems on forums like Reddit, which is proof that this is a widespread issue.

The wires under the hood were chewed up by rodents. The cars wires are insulated with a soy based wiring coating. My car is at the dealership for repair and deemed undrivable. This is so unfair because the car is new and only has 6200 miles on it. I am now facing insurance deductible. The dealer says the vehicle is undrivable because it is a safety issue and the engine might catch fire

CX-90 AC system is faulted, while driving it keeps the temperature at comfortable level. However, it starts to blow warm and humid air at idling or stopping at traffic or traffic lights (with i-stop disabled). When gear is shifted into Park or Neutral, AC starts working normal again. This causes uncomfortable and unpleasant driving experience in hot summer months. The complaint has been filed with Mazda Corporate, but no resolution to this issue. Hopefully, this will be investigated by Mazda Engineers.

Mazda Connect (Infotainment System) will regularly freeze and reboot. Issue is more pronounced when more than one iPhone is connected via USB-C. If each phone has a different version of iOS, Mazda Connect will freeze, crash, and reboot. If one person is connected and then physically disconnects, then another iPhone with a different version of iOS connects, Mazda Connect will freeze, crash and reboot. To make matters worse, these incidents are not recorded in any logs.

Mazda's Driver Personalization System is highly defective and properly recognizes a driver, at best, 40% of the time. Since multiple functions are tied to this system such as seat position, steering wheel position, infotainment presets, and a variety of other vehicle preferences, this not only causes an inconvenience issue but also a safety issue. The safety problem is that one has to stop the car, put it into Park, press through multiple menus and keystrokes just to change the setting to the correct driver.

1st instance 12/06/2023- The battery was drained and it won't start so they changed the battery. Dashboard light says engine malfunction have the vehicle inspected. 2nd instance 02/10/2024- same dashboard light Engine malfunction and Hybrid malfunction. This time they said that DTC was P0E10. They also noticed low battery charge warning. Battery was charged with DCA8000 charger and they said that notif went away. 3rd instance-02/23/2024 same dashboard light. This time they had DTC's of 5. P0E10, P1739:12, P1B05:16, P1739:00 and P1B05:00. to think this is a brand new card purchased last october 2023 with less than 3000 miles.

My sunroof just suddenly explode while driving at the highway with my kids, we almost got into a car accident. It sounded like a gunshot. Never get crack or hit by stone before we travel.

Started hearing a rattle in the mid console of the car that gradually got worse. When i checked under the car, there was a bolt missing and one hanging that was suppose to be holding the propeller shaft. When i took it to the dealer, they tried to lie and say that they were only loose which is what you will see on the paperwork but when i confronted them that i saw one was missing and the other bent, they said yes, they don’t know what happened but they fixed it.

The lane assist safety feature stops working. The car will allow drifting across well-marked lanes, despite being a clean car and a clear weather day. The car will not attempt to keep the car in the lane. The events are unpredictable. I have checked the settings when it has happened and they all appear to be the same - the lane assist and related boxes remain checked, etc. After turning off the vehicle for an hour or two, the system seems to reset and work again. This has happened twice that I know if, but could have happened at other times that I did not notice.

The “360 View Camera” image periodically goes blank, providing no image, just a blank screen with the colored lines showing vehicle and wheel direction. So when the car is put in reverse or forward, no image of the surroundings are visible. This will not resolve until the vehicle is turned off for an extended period. (An immediate restarting of the car will not resolve.) This car has had the other camera recall addressed and another camera TSB addressed. The issue continues to occur at random, unpredictable times. It has perhaps occurred 10-11 times.

Climate control system issues. Fails to maintain set temperature. Overheats interior when temperature is selected at 68 degrees. Have to turn it down to 62 degrees to maintain an acceptable temperature. This is in the Midwest with outside temperature below 30 degrees and climate control set to auto.

On 12/5/2023, upon turn after intersection, loss of power to the engine. Pushing gas provided no response from the engine. Engine power cut to about 10 miles an hour. Felt as the car was driving on battery - as no engine was heard. Was able to pull over to the side. Turned off and on engine 2-3 times but the power wasn't restored. Received warning on dashboard that there is malfunction with engine. Also received errors on Mazda application I had on phone. Engine light was on the dashboard. Photos attached. While obtaining assistance for tow service I was accidentally disconnected. I tried turning the car on again, and engine turned on normally. Total time between last unsuccessful turning on/off engine was about 10-15 minutes. First time experience such issue with loss of power and engine cutting off/ not working. Informed the car dealership and car repair/ check was scheduled to be brought to dealership for 12/8/2023. Estimated repairs taking 4 to 5 days before I can get the car back. Distance to dealership about 150 miles. Confidence in this car severely shaken - considering the price and the fact it is brand new.

Problem noticed shortly after purchasing the car in May 2023, and is a constant issue. Always: when driving, and when I press the the button to the left of the gearshift to activate the 360 View Monitor, the default image shows a useless, mostly black, image. (Scrolling to the other two, non-default images, they are useful images.). Instead, it gives the appearance of a black gap in the space around the car. I am attaching several still images from a video. Safety concern, because the image is not correct, and this is a listed safety feature.

Safety issue, random, with 360 View Monitor cameras malfunctioning. This camera issue has happened randomly at least 7 times since I purchased the car in May 2023. The most recent occurrences were 10/26, 09/27, 09/23, 08/03/2023. What happens: when starting the car, 360 View Monitor should show images of surroundings. Instead, no image from the cameras shows; it’s black on the screen. Colored lines show the direction the car is backing up or moving forward, but the rest of the screen is black. When it occurs, it will remain in this faulty condition for the entire drive. The button on the console (left of gearshift) that turns on the image cameras when driving will show the same image. It will remain in this disabled mode until the car is turned off for a long time. I’ve tried turning it off and letting it sit until the computer sounds like it has shut off (2-3 min, perhaps), and restarting the vehicle — this does not cure the problem. The car seems to need to be turned off for a longer time. If I turn the car off and return in, say, 2 or more hours, the issue is cured (temporarily). Attached are still images from a video. This is random in occurrence and seems to be completely unpredictable when it will will happen. Safety issue.

Gear shift can easily slide from Drive to Neutral (and from Neutral to Reverse) if a book, purse, or other object is on the center console and slides forward and touches the gearshift when vehicle comes to a stop. Photos attached show me shifting from D to N with my pinky finger. This is a safety problem because if the center console is flat, making it easy for someone to place an object on it. When the car needs to stop somewhat quickly, the object on the console slides forward and pushes the gearshift into Neutral. This happened to me while I was in traffic, resulting in confusion as to why I could not drive the car forward after my stop. I then realized the car had been shifted into neutral. I shifted the car back into Drive and removed the object from the console. Safety issue for anyone beginning to drive this car wi the out this knowledge. Could also occur if a passenger (unknown to the driver) places an object on the console.

After turning vehicle off, two incorrect warnings appeared on the dash monitor. 1) “Rear Seat Alert. Check Rear Seats….” 2) Warning image and sound regarding the rear bumper. However, there were no objects in the back seats (except for a light sunhat that had been there for weeks), and there was nothing near the left rear bumper. In fact no objects for probably 10 feet from the bumper. I noticed this once, 10/24/2023 but it may have occurred before and I didn’t notice (I frequently get out of the car quickly when at my destination). Safety concern since the safety features are not giving correct warning signals.