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Complaints

Showing 20 of 46
Jun 17, 2019 Suspension

TL* THE CONTACT OWNS A 2007 MAZDA CX-9. WHILE DRIVING APPROXIMATELY 20 MPH, A SNAP NOISE WAS HEARD FROM THE FRONT DRIVER'S SIDE OF THE VEHICLE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT MANAGED TO DRIVE INTO A PARKING LOT AND THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTAC...

Jun 17, 2019 Suspension

TL* THE CONTACT OWNS A 2007 MAZDA CX-9. WHILE DRIVING APPROXIMATELY 20 MPH, A SNAP NOISE WAS HEARD FROM THE FRONT DRIVER'S SIDE OF THE VEHICLE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT MANAGED TO DRIVE INTO A PARKING LOT AND THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTAC...

Feb 1, 2018 Suspension

THERE WAS A RECALL ON CONTROL ARMS I HAVE HAD THE REPAIRS DONE 3 TIMES I BELIEVE THESE ARE CAUSING OTHER DAMAGES TO THE CAR! THAT CANNOT STAY REPAIRED THE SAME THINGS CONTINUE TO BREAK ON THIS OVER AND OVER!! I WANT TO GET RID OF THIS CAR. I OWE WAY MORE THAN IT'S VALUE. HOWEVER I CAN'T TRADE IT ...

Feb 1, 2018 Suspension

THERE WAS A RECALL ON CONTROL ARMS I HAVE HAD THE REPAIRS DONE 3 TIMES I BELIEVE THESE ARE CAUSING OTHER DAMAGES TO THE CAR! THAT CANNOT STAY REPAIRED THE SAME THINGS CONTINUE TO BREAK ON THIS OVER AND OVER!! I WANT TO GET RID OF THIS CAR. I OWE WAY MORE THAN IT'S VALUE. HOWEVER I CAN'T TRADE IT ...

Jan 20, 2018 Suspension 82,538 mi

IN 2016 I GOT A RECALL #8515G AND THAT WAS PERFORMED BY MAZDA DEALER ON MARCH 16 2016 (SEE DOC ATTACHED) AFTER THE RECALL WE HAVE STARTING HEARING A HORRIBLE NOISE, AND MOSTLY IN WINTER, SO I HAVE TOOK AGAIN TO MAZDA TO INSPECT TWICE BUT THEY HAVE HEAR THAT NOISE AND HAVE FOUND ANYTHING. THIS PAS...

Jan 20, 2018 Suspension 82,538 mi

IN 2016 I GOT A RECALL #8515G AND THAT WAS PERFORMED BY MAZDA DEALER ON MARCH 16 2016 (SEE DOC ATTACHED) AFTER THE RECALL WE HAVE STARTING HEARING A HORRIBLE NOISE, AND MOSTLY IN WINTER, SO I HAVE TOOK AGAIN TO MAZDA TO INSPECT TWICE BUT THEY HAVE HEAR THAT NOISE AND HAVE FOUND ANYTHING. THIS PAS...

Sep 25, 2017 Air Bags

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA CX9. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V429000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN AUGUST OF 2017. THE DEALER (TASCA FORD MAZDA, 200 FALL RIVER AVE, SEEKONK, MA, 02...

Sep 25, 2017 Air Bags

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA CX9. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V429000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN AUGUST OF 2017. THE DEALER (TASCA FORD MAZDA, 200 FALL RIVER AVE, SEEKONK, MA, 02...

May 3, 2017 Air Bags

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA CX9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 15V451000 (SUSPENSION). THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE...

May 3, 2017 Suspension

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA CX9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 15V451000 (SUSPENSION). THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE...

May 3, 2017 Air Bags

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA CX9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 15V451000 (SUSPENSION). THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE...

May 3, 2017 Suspension

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA CX9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 15V451000 (SUSPENSION). THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE...

Apr 10, 2017 Air Bags

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA CX9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFAC...

Apr 10, 2017 Air Bags

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA CX9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFAC...

Jan 10, 2017 Air Bags

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA CX9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CO...

Jan 10, 2017 Air Bags

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA CX9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CO...

Nov 15, 2016 Air Bags

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA CX9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WO...

Nov 15, 2016 Air Bags

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA CX9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WO...

Aug 19, 2016 Air Bags

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA CX9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER...

Aug 19, 2016 Air Bags

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA CX9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER...

Aug 9, 2016 Visibility Fire 180,000 mi

TL* THE CONTACT OWNS A 2007 MAZDA CX9. WHILE DRIVING 55 MPH, A BURNING WIRE ODOR EMITTED IN AND OUTSIDE THE REAR OF THE VEHICLE. THE CONTACT NOTICED THAT THE REAR WINDSHIELD WIPER MOTOR WAS BURNING. THE CONTACT DISCONNECTED THE MOTOR FOR THE WINDSHIELD WIPERS. THE VEHICLE WAS NOT DIAGNOSED NOR REPAI...

Aug 9, 2016 Electrical System Fire 180,000 mi

TL* THE CONTACT OWNS A 2007 MAZDA CX9. WHILE DRIVING 55 MPH, A BURNING WIRE ODOR EMITTED IN AND OUTSIDE THE REAR OF THE VEHICLE. THE CONTACT NOTICED THAT THE REAR WINDSHIELD WIPER MOTOR WAS BURNING. THE CONTACT DISCONNECTED THE MOTOR FOR THE WINDSHIELD WIPERS. THE VEHICLE WAS NOT DIAGNOSED NOR REPAI...

Aug 9, 2016 Visibility Fire 180,000 mi

TL* THE CONTACT OWNS A 2007 MAZDA CX9. WHILE DRIVING 55 MPH, A BURNING WIRE ODOR EMITTED IN AND OUTSIDE THE REAR OF THE VEHICLE. THE CONTACT NOTICED THAT THE REAR WINDSHIELD WIPER MOTOR WAS BURNING. THE CONTACT DISCONNECTED THE MOTOR FOR THE WINDSHIELD WIPERS. THE VEHICLE WAS NOT DIAGNOSED NOR REPAI...

Aug 9, 2016 Electrical System Fire 180,000 mi

TL* THE CONTACT OWNS A 2007 MAZDA CX9. WHILE DRIVING 55 MPH, A BURNING WIRE ODOR EMITTED IN AND OUTSIDE THE REAR OF THE VEHICLE. THE CONTACT NOTICED THAT THE REAR WINDSHIELD WIPER MOTOR WAS BURNING. THE CONTACT DISCONNECTED THE MOTOR FOR THE WINDSHIELD WIPERS. THE VEHICLE WAS NOT DIAGNOSED NOR REPAI...

Jul 19, 2016 Unknown Or Other

MY COMPLIANT IS WITH A DEALER I CONTACTED TO FIX A SAFETY RECALL ON MY VEHICLE. THE DEALER, RUSSLE MAZDA BALTIMORE MD, REQUIRED TWO SEPARATE VISITS, ONE FOR AN INSPECTION AND IF NEEDED ANOTHER TO MAKE THE REPAIRS ONCE PARTS CAME IN. WHY THEY COULDN'T ORDER THE PARTS AND DO EVERYTHING AT ONE TIME, ...

Jul 19, 2016 Unknown Or Other

MY COMPLIANT IS WITH A DEALER I CONTACTED TO FIX A SAFETY RECALL ON MY VEHICLE. THE DEALER, RUSSLE MAZDA BALTIMORE MD, REQUIRED TWO SEPARATE VISITS, ONE FOR AN INSPECTION AND IF NEEDED ANOTHER TO MAKE THE REPAIRS ONCE PARTS CAME IN. WHY THEY COULDN'T ORDER THE PARTS AND DO EVERYTHING AT ONE TIME, ...

May 17, 2016 Power Train 127,000 mi

TL* THE CONTACT OWNS A 2007 MAZDA CX9. WHILE DRIVING APPROXIMATELY 75 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE DOWNSHIFTED TO NEUTRAL ON ITS OWN. THE CONTACT SWITCHED TO MANUAL TRANSMISSION, BUT THE VEHICLE WOULD NOT ACCELERATE. THE CONTACT HAD TO COAST TO THE SHOULDER. WHEN THE VEHICLE SL...

May 17, 2016 Power Train 127,000 mi

TL* THE CONTACT OWNS A 2007 MAZDA CX9. WHILE DRIVING APPROXIMATELY 75 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE DOWNSHIFTED TO NEUTRAL ON ITS OWN. THE CONTACT SWITCHED TO MANUAL TRANSMISSION, BUT THE VEHICLE WOULD NOT ACCELERATE. THE CONTACT HAD TO COAST TO THE SHOULDER. WHEN THE VEHICLE SL...

Feb 12, 2016 Steering 125,000 mi

MAZDA RECALL STATE OF NJ. THE CAR WAS IN MOTION WHEN THE TIRE CAME LOOSE. MY HUSBAND HIT A SMALL POTHOLE. LUCKILY WE WERE ABLE TO GET THE CAR ON THE SIDE OF RIDE. DUE TO THE RECALL WE WERE NOT ABLE TO PUT THE CLAIM THROUGH OUR INSURANCE AND MAZDA IS TELLING ME I WON'T GET A REFUND FOR THE WORK D...

Feb 12, 2016 Suspension 125,000 mi

MAZDA RECALL STATE OF NJ. THE CAR WAS IN MOTION WHEN THE TIRE CAME LOOSE. MY HUSBAND HIT A SMALL POTHOLE. LUCKILY WE WERE ABLE TO GET THE CAR ON THE SIDE OF RIDE. DUE TO THE RECALL WE WERE NOT ABLE TO PUT THE CLAIM THROUGH OUR INSURANCE AND MAZDA IS TELLING ME I WON'T GET A REFUND FOR THE WORK D...

Feb 12, 2016 Wheels 125,000 mi

MAZDA RECALL STATE OF NJ. THE CAR WAS IN MOTION WHEN THE TIRE CAME LOOSE. MY HUSBAND HIT A SMALL POTHOLE. LUCKILY WE WERE ABLE TO GET THE CAR ON THE SIDE OF RIDE. DUE TO THE RECALL WE WERE NOT ABLE TO PUT THE CLAIM THROUGH OUR INSURANCE AND MAZDA IS TELLING ME I WON'T GET A REFUND FOR THE WORK D...

Feb 12, 2016 Steering 125,000 mi

MAZDA RECALL STATE OF NJ. THE CAR WAS IN MOTION WHEN THE TIRE CAME LOOSE. MY HUSBAND HIT A SMALL POTHOLE. LUCKILY WE WERE ABLE TO GET THE CAR ON THE SIDE OF RIDE. DUE TO THE RECALL WE WERE NOT ABLE TO PUT THE CLAIM THROUGH OUR INSURANCE AND MAZDA IS TELLING ME I WON'T GET A REFUND FOR THE WORK D...

Feb 12, 2016 Suspension 125,000 mi

MAZDA RECALL STATE OF NJ. THE CAR WAS IN MOTION WHEN THE TIRE CAME LOOSE. MY HUSBAND HIT A SMALL POTHOLE. LUCKILY WE WERE ABLE TO GET THE CAR ON THE SIDE OF RIDE. DUE TO THE RECALL WE WERE NOT ABLE TO PUT THE CLAIM THROUGH OUR INSURANCE AND MAZDA IS TELLING ME I WON'T GET A REFUND FOR THE WORK D...

Feb 12, 2016 Wheels 125,000 mi

MAZDA RECALL STATE OF NJ. THE CAR WAS IN MOTION WHEN THE TIRE CAME LOOSE. MY HUSBAND HIT A SMALL POTHOLE. LUCKILY WE WERE ABLE TO GET THE CAR ON THE SIDE OF RIDE. DUE TO THE RECALL WE WERE NOT ABLE TO PUT THE CLAIM THROUGH OUR INSURANCE AND MAZDA IS TELLING ME I WON'T GET A REFUND FOR THE WORK D...

Nov 23, 2015 Suspension 86,000 mi

TL* THE CONTACT OWNS A 2007 MAZDA CX9. WHILE DRIVING 35 MPH ATTEMPTING TO MAKE A TURN, A LOUD POP AND GRINDING SOUND EMITTED FROM THE VEHICLE AND IT BECAME VERY DIFFICULT TO MANEUVER. AFTER INSPECTING THE VEHICLE, THE CONTACT MENTIONED THAT THE FRONT DRIVER SIDE WHEEL DETACHED FROM THE VEHICLE AND T...

Nov 23, 2015 Suspension 86,000 mi

TL* THE CONTACT OWNS A 2007 MAZDA CX9. WHILE DRIVING 35 MPH ATTEMPTING TO MAKE A TURN, A LOUD POP AND GRINDING SOUND EMITTED FROM THE VEHICLE AND IT BECAME VERY DIFFICULT TO MANEUVER. AFTER INSPECTING THE VEHICLE, THE CONTACT MENTIONED THAT THE FRONT DRIVER SIDE WHEEL DETACHED FROM THE VEHICLE AND T...

Jul 30, 2015 Suspension 40,000 mi

WHILE DRIVING THE VEHICLE, MAKING A RIGHT TURN INTO A PARK, THE DRIVERS SIDE WHEEL WAS DISLODGED FROM THE VEHICLE. UPON INSPECTION BY THE REPAIR MECHANIC, WERE TOLD THAT LOWER BALL JOINT DISCONNECTED FROM THE SUSPENSION, CAUSING MULTIPLE DAMAGE TO THE SUSPENSION AND DRIVE TRAIN ON THE CAR. MORE THAN...

Jul 30, 2015 Suspension 40,000 mi

WHILE DRIVING THE VEHICLE, MAKING A RIGHT TURN INTO A PARK, THE DRIVERS SIDE WHEEL WAS DISLODGED FROM THE VEHICLE. UPON INSPECTION BY THE REPAIR MECHANIC, WERE TOLD THAT LOWER BALL JOINT DISCONNECTED FROM THE SUSPENSION, CAUSING MULTIPLE DAMAGE TO THE SUSPENSION AND DRIVE TRAIN ON THE CAR. MORE THAN...

Jun 27, 2015 Unknown Or Other 109,000 mi

TURNING AROUND AND LOWER BALL JOINT CAME APART,WHEEL WEDGED BETWEEN FENDER AND SUSPENSION LETTING HALFSHAFT PULLOUT OF TRANSAXLE AND CAR IMMOVABLE!

Jun 27, 2015 Unknown Or Other 109,000 mi

TURNING AROUND AND LOWER BALL JOINT CAME APART,WHEEL WEDGED BETWEEN FENDER AND SUSPENSION LETTING HALFSHAFT PULLOUT OF TRANSAXLE AND CAR IMMOVABLE!

Jun 16, 2015 Suspension 90,000 mi

TL* THE CONTACT OWNS A 2007 MAZDA CX9. WHILE DRIVING APPROXIMATELY 5 MPH, THE FRONT DRIVER SIDE BALL JOINT DETACHED FROM THE VEHICLE AND THE STEERING WHEEL TURNED 360 DEGREES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENTIRE BALL JOINT SYSTEM NEEDED REPLACEMENT. THE VEH...

Jun 16, 2015 Suspension 90,000 mi

TL* THE CONTACT OWNS A 2007 MAZDA CX9. WHILE DRIVING APPROXIMATELY 5 MPH, THE FRONT DRIVER SIDE BALL JOINT DETACHED FROM THE VEHICLE AND THE STEERING WHEEL TURNED 360 DEGREES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENTIRE BALL JOINT SYSTEM NEEDED REPLACEMENT. THE VEH...

Dec 19, 2014 Power Train 116,000 mi

MY HUSBAND HAD JUST LEFT OUR HOME AND LUCKILY WERE STILL IN OUR NEIGHBORHOOD WHEN OUR MAZDA CX9 STARTED TO STUTTER AND SHAKE AND BECOME UN-DRIVABLE. IT RODE VERY ROUGH. IT HAPPENED WITH ABSOLUTELY NO WARNING. WE TOOK IT TO THE LOCAL REPAIR SHOP AND WAS TOLD THAT THE CHECK ENGINE ERROR WAS P0351/PO35...

Dec 19, 2014 Power Train 116,000 mi

MY HUSBAND HAD JUST LEFT OUR HOME AND LUCKILY WERE STILL IN OUR NEIGHBORHOOD WHEN OUR MAZDA CX9 STARTED TO STUTTER AND SHAKE AND BECOME UN-DRIVABLE. IT RODE VERY ROUGH. IT HAPPENED WITH ABSOLUTELY NO WARNING. WE TOOK IT TO THE LOCAL REPAIR SHOP AND WAS TOLD THAT THE CHECK ENGINE ERROR WAS P0351/PO35...

Jul 19, 2013 Air Bags 92,000 mi

TL* THE CONTACT OWNS A 2007 MAZDA CX9. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE FRONT DRIVER'S SIDE AND REAR DRIVER'S SIDE ROOF AIR BAG DEPLOYED SIMULTANEOUSLY AND WITHOUT WARRANT. THE CONTACT SUSTAINED BRUISES AND CHEMICAL BURNS TO THE LEFT ARM FROM THE DEPLOYMENT OF THE AIR BAG. THE CONT...

Jul 19, 2013 Air Bags 92,000 mi

TL* THE CONTACT OWNS A 2007 MAZDA CX9. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE FRONT DRIVER'S SIDE AND REAR DRIVER'S SIDE ROOF AIR BAG DEPLOYED SIMULTANEOUSLY AND WITHOUT WARRANT. THE CONTACT SUSTAINED BRUISES AND CHEMICAL BURNS TO THE LEFT ARM FROM THE DEPLOYMENT OF THE AIR BAG. THE CONT...