This Problem Across All Years
TL* THE CONTACT OWNS A 2007 MAZDA CX-9. WHILE DRIVING APPROXIMATELY 20 MPH, A SNAP NOISE WAS HEARD FROM THE FRONT DRIVER'S SIDE OF THE VEHICLE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT MANAGED TO DRIVE INTO A PARKING LOT AND THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT STATED THAT THE VEHICLE WAS RECALLED AND REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V451000 (SUSPENSION) APPROXIMATELY TWO YEARS AGO, BUT THE FAILURE RECURRED. THE CONTACT CALLED THE SAME DEALER (OAK LAWN MAZDA, 708-233-7700, LOCATED AT 6750 W 95TH ST, OAK LAWN, IL 60453) AND WAS INFORMED THAT THE WARRANTY EXPIRED; THEREFORE, THE FAILURE WOULD NOT BE COVERED BY THE RECALL AGAIN. THE CONTACT CALLED THE MANUFACTURER, BUT NO ONE ANSWERED THE PHONE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT PROVIDED.
TL* THE CONTACT OWNS A 2007 MAZDA CX-9. WHILE DRIVING APPROXIMATELY 20 MPH, A SNAP NOISE WAS HEARD FROM THE FRONT DRIVER'S SIDE OF THE VEHICLE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT MANAGED TO DRIVE INTO A PARKING LOT AND THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT STATED THAT THE VEHICLE WAS RECALLED AND REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V451000 (SUSPENSION) APPROXIMATELY TWO YEARS AGO, BUT THE FAILURE RECURRED. THE CONTACT CALLED THE SAME DEALER (OAK LAWN MAZDA, 708-233-7700, LOCATED AT 6750 W 95TH ST, OAK LAWN, IL 60453) AND WAS INFORMED THAT THE WARRANTY EXPIRED; THEREFORE, THE FAILURE WOULD NOT BE COVERED BY THE RECALL AGAIN. THE CONTACT CALLED THE MANUFACTURER, BUT NO ONE ANSWERED THE PHONE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT PROVIDED.
THERE WAS A RECALL ON CONTROL ARMS I HAVE HAD THE REPAIRS DONE 3 TIMES I BELIEVE THESE ARE CAUSING OTHER DAMAGES TO THE CAR! THAT CANNOT STAY REPAIRED THE SAME THINGS CONTINUE TO BREAK ON THIS OVER AND OVER!! I WANT TO GET RID OF THIS CAR. I OWE WAY MORE THAN IT'S VALUE. HOWEVER I CAN'T TRADE IT IN BECAUSE OF THESE RECALLS AND IT BEING UNFIXABLE
THERE WAS A RECALL ON CONTROL ARMS I HAVE HAD THE REPAIRS DONE 3 TIMES I BELIEVE THESE ARE CAUSING OTHER DAMAGES TO THE CAR! THAT CANNOT STAY REPAIRED THE SAME THINGS CONTINUE TO BREAK ON THIS OVER AND OVER!! I WANT TO GET RID OF THIS CAR. I OWE WAY MORE THAN IT'S VALUE. HOWEVER I CAN'T TRADE IT IN BECAUSE OF THESE RECALLS AND IT BEING UNFIXABLE
IN 2016 I GOT A RECALL #8515G AND THAT WAS PERFORMED BY MAZDA DEALER ON MARCH 16 2016 (SEE DOC ATTACHED) AFTER THE RECALL WE HAVE STARTING HEARING A HORRIBLE NOISE, AND MOSTLY IN WINTER, SO I HAVE TOOK AGAIN TO MAZDA TO INSPECT TWICE BUT THEY HAVE HEAR THAT NOISE AND HAVE FOUND ANYTHING. THIS PAST WEEKEND THEY WERE MORE DEEPLY ON THIS INSPECTION AND WHAT THEY FOUND IS THE RF LOW CONTROL ARM JOINT (BALL JOINT) HAS PLAY RF OUTER TIE ROD END HAS PLAY TOO (SEE ATTACHED REPORT FROM MAZDA) THE COSTS ESTIMATES TO FIX THIS PROBLEM IS ABOUT $587 PLUS TAXES.. WHAT THEY SAY ABOUT THE NOISE IS PROBABLY COMES FROM THIS ISSUES WHICH WAS SUPPOSED FIXED BY THE RECALL BUT AFTER 20000 MILES THIS ISSUES IS COMING AGAIN.. WHAT THEY SAY THIS IS NOT NORMAL KIND OF THIS REPAIRS COULD BE LONGER THAN 10 YEARS WITH NOT SUCH A ISSUES.. MY CONCERNS ARE THE SAFETY ON MY FAMILY, NOW MY WIFE AND MY GRANDKIDS ARE DRIVING THIS CAR EVERYDAY, AND I'M PUTTING THEM ON A UNSAFETY SITUATION BY THIS RECALL....
IN 2016 I GOT A RECALL #8515G AND THAT WAS PERFORMED BY MAZDA DEALER ON MARCH 16 2016 (SEE DOC ATTACHED) AFTER THE RECALL WE HAVE STARTING HEARING A HORRIBLE NOISE, AND MOSTLY IN WINTER, SO I HAVE TOOK AGAIN TO MAZDA TO INSPECT TWICE BUT THEY HAVE HEAR THAT NOISE AND HAVE FOUND ANYTHING. THIS PAST WEEKEND THEY WERE MORE DEEPLY ON THIS INSPECTION AND WHAT THEY FOUND IS THE RF LOW CONTROL ARM JOINT (BALL JOINT) HAS PLAY RF OUTER TIE ROD END HAS PLAY TOO (SEE ATTACHED REPORT FROM MAZDA) THE COSTS ESTIMATES TO FIX THIS PROBLEM IS ABOUT $587 PLUS TAXES.. WHAT THEY SAY ABOUT THE NOISE IS PROBABLY COMES FROM THIS ISSUES WHICH WAS SUPPOSED FIXED BY THE RECALL BUT AFTER 20000 MILES THIS ISSUES IS COMING AGAIN.. WHAT THEY SAY THIS IS NOT NORMAL KIND OF THIS REPAIRS COULD BE LONGER THAN 10 YEARS WITH NOT SUCH A ISSUES.. MY CONCERNS ARE THE SAFETY ON MY FAMILY, NOW MY WIFE AND MY GRANDKIDS ARE DRIVING THIS CAR EVERYDAY, AND I'M PUTTING THEM ON A UNSAFETY SITUATION BY THIS RECALL....
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA CX9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 15V451000 (SUSPENSION). THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND ADVISED THE CONTACT TO CALL THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA CX9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 15V451000 (SUSPENSION). THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND ADVISED THE CONTACT TO CALL THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
MAZDA RECALL STATE OF NJ. THE CAR WAS IN MOTION WHEN THE TIRE CAME LOOSE. MY HUSBAND HIT A SMALL POTHOLE. LUCKILY WE WERE ABLE TO GET THE CAR ON THE SIDE OF RIDE. DUE TO THE RECALL WE WERE NOT ABLE TO PUT THE CLAIM THROUGH OUR INSURANCE AND MAZDA IS TELLING ME I WON'T GET A REFUND FOR THE WORK DONE BECAUSE IT TOOK SO LONG TO BE REPAIRED. UNFORTUNATELY, WE DO NOT RECALL RECEIVING ANYTHING ABOUT THE RECALL. AFTER READING THE RECALL BASICALLY WHAT IT SAID COULD HAPPEN DID AND THE CAR NEEDED REPAIRS. I ATTACHED THE INVOICE AND RECALL FROM MAZDA'S WEBSITE.
MAZDA RECALL STATE OF NJ. THE CAR WAS IN MOTION WHEN THE TIRE CAME LOOSE. MY HUSBAND HIT A SMALL POTHOLE. LUCKILY WE WERE ABLE TO GET THE CAR ON THE SIDE OF RIDE. DUE TO THE RECALL WE WERE NOT ABLE TO PUT THE CLAIM THROUGH OUR INSURANCE AND MAZDA IS TELLING ME I WON'T GET A REFUND FOR THE WORK DONE BECAUSE IT TOOK SO LONG TO BE REPAIRED. UNFORTUNATELY, WE DO NOT RECALL RECEIVING ANYTHING ABOUT THE RECALL. AFTER READING THE RECALL BASICALLY WHAT IT SAID COULD HAPPEN DID AND THE CAR NEEDED REPAIRS. I ATTACHED THE INVOICE AND RECALL FROM MAZDA'S WEBSITE.
TL* THE CONTACT OWNS A 2007 MAZDA CX9. WHILE DRIVING 35 MPH ATTEMPTING TO MAKE A TURN, A LOUD POP AND GRINDING SOUND EMITTED FROM THE VEHICLE AND IT BECAME VERY DIFFICULT TO MANEUVER. AFTER INSPECTING THE VEHICLE, THE CONTACT MENTIONED THAT THE FRONT DRIVER SIDE WHEEL DETACHED FROM THE VEHICLE AND THE CONTROL ARM BECAME LODGED INTO THE FRAME, WHICH CAUSED THE LOUD NOISE. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN STATED THAT THE FAILURE WAS A DIRECT RESULT OF NHTSA CAMPAIGN NUMBER: 15V451000 (SUSPENSION). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 86,000.
TL* THE CONTACT OWNS A 2007 MAZDA CX9. WHILE DRIVING 35 MPH ATTEMPTING TO MAKE A TURN, A LOUD POP AND GRINDING SOUND EMITTED FROM THE VEHICLE AND IT BECAME VERY DIFFICULT TO MANEUVER. AFTER INSPECTING THE VEHICLE, THE CONTACT MENTIONED THAT THE FRONT DRIVER SIDE WHEEL DETACHED FROM THE VEHICLE AND THE CONTROL ARM BECAME LODGED INTO THE FRAME, WHICH CAUSED THE LOUD NOISE. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN STATED THAT THE FAILURE WAS A DIRECT RESULT OF NHTSA CAMPAIGN NUMBER: 15V451000 (SUSPENSION). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 86,000.
WHILE DRIVING THE VEHICLE, MAKING A RIGHT TURN INTO A PARK, THE DRIVERS SIDE WHEEL WAS DISLODGED FROM THE VEHICLE. UPON INSPECTION BY THE REPAIR MECHANIC, WERE TOLD THAT LOWER BALL JOINT DISCONNECTED FROM THE SUSPENSION, CAUSING MULTIPLE DAMAGE TO THE SUSPENSION AND DRIVE TRAIN ON THE CAR. MORE THAN $1,775.00 DOLLARS WORTH. ON 7/30/15, WE TOOK THE CAR TO THE TIRE CENTER FOR 4 NEW TIRES, WE WERE TOLD THAT THE ALIGNMENT COULD NOT BE COMPLETED BECAUSE OF LOOSE TIE ROD AND LOWER BALL JOINT ON PASSENGER SIDE OF THE VEHICLE. THIS CONCERNS ME FOR THE SAFETY OF MY FAMILY. MY WIFE WAS DRIVING THE FIRST TIME WITH 3 KIDS IN THE CAR, AND NEEDLESS TODAY IS MORE CONCERNED NOW, BASED ON TODAY'S REQUIRED REPAIR.
WHILE DRIVING THE VEHICLE, MAKING A RIGHT TURN INTO A PARK, THE DRIVERS SIDE WHEEL WAS DISLODGED FROM THE VEHICLE. UPON INSPECTION BY THE REPAIR MECHANIC, WERE TOLD THAT LOWER BALL JOINT DISCONNECTED FROM THE SUSPENSION, CAUSING MULTIPLE DAMAGE TO THE SUSPENSION AND DRIVE TRAIN ON THE CAR. MORE THAN $1,775.00 DOLLARS WORTH. ON 7/30/15, WE TOOK THE CAR TO THE TIRE CENTER FOR 4 NEW TIRES, WE WERE TOLD THAT THE ALIGNMENT COULD NOT BE COMPLETED BECAUSE OF LOOSE TIE ROD AND LOWER BALL JOINT ON PASSENGER SIDE OF THE VEHICLE. THIS CONCERNS ME FOR THE SAFETY OF MY FAMILY. MY WIFE WAS DRIVING THE FIRST TIME WITH 3 KIDS IN THE CAR, AND NEEDLESS TODAY IS MORE CONCERNED NOW, BASED ON TODAY'S REQUIRED REPAIR.
TL* THE CONTACT OWNS A 2007 MAZDA CX9. WHILE DRIVING APPROXIMATELY 5 MPH, THE FRONT DRIVER SIDE BALL JOINT DETACHED FROM THE VEHICLE AND THE STEERING WHEEL TURNED 360 DEGREES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENTIRE BALL JOINT SYSTEM NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
TL* THE CONTACT OWNS A 2007 MAZDA CX9. WHILE DRIVING APPROXIMATELY 5 MPH, THE FRONT DRIVER SIDE BALL JOINT DETACHED FROM THE VEHICLE AND THE STEERING WHEEL TURNED 360 DEGREES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENTIRE BALL JOINT SYSTEM NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.