2010 MAZDA MAZDA3 Structure Problems
170 complaints about Structure
High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
All Structure Complaints (170)
See attached document for complaint.
See attached document for complaint.
The dashboards should be subject to a recall immediately since badly reduced visibility from glare is a recipe for an accident. The defective (melting) material is so bad that if the sun hits it just right, I can hardly see anything ahead of me; it is an accident waiting to happen. I called my Mazda dealer (Gray Epperson Mazda in Cleveland, TN (423) 303-1333) but said there was nothing they could do now as there was a warranty before but it had expired. I try to drive the car but always trying to avoid sunny conditions, but unfortunately, when I leave at 5pm conditions are worse if it's sunny. I wish Mazda would accept responsibility soon (or they are forced to do so by NHTSA, if needed) so that I wouldn't have to take such a risk.
The dash of the car is melting. It causes a reflection that is bright and impairs visibility. Mazda addressed this problem with extending the warranty. When I called the local dealerships, none of them had the dash to replace per warranty. I made several calls throughout the year and each time was told the dashboard was not available and to try again. Then COVID hit and I did not venture out. When I finally called again, the warranty had expired. Mazda offered me $200 towards replacing the dash. When I called the dealership, it was almost a $1,000 repair. I've then called Mazda again and they asked me to get a diagnosis at a local dealership. I did that and then have had zero response to my many emails and calls from my assigned rep. I have never seen a dash melt and get sticky and shiny like this before. It is literally dripping down. I believe this is a safety defect. And why Mazda had to extend the warranty. But they didn't go far enough because they extended the warranty but did not have the parts to honor such a warranty.
The dashboard is melting more and more everyday. Its becoming sticky and very reflective. Sometimes whenever I am driving in the morning the sun will reflect off and blind me making it very hard to safely operate my vehicle.
The dashboard in my 2010 Mazda 3 has melted significantly throughout the years. It has become hazardous and tough to operate this vehicle. The dashboard is glossy, sticky, and believe a slight odor. I tried to slow its deterioration by using a sunshade when parked. It not only did not help, the dashboard just ruined each shade with a sticky, tar-like, black residue. No dealership has offered to help me without trying to charge me the total price of replacement, plus their labor costs. I regularly check to see if there has been a new recall, but there has not. I can not sell this car without feeling guilty for endangering others. I am unlikely to return to Mazda as a paying customer since they shy away from treating my family like one. I hope this issue is fixed adequately for me and anyone else suffering from this issue.
The contact owns a 2010 Mazda Mazda3. The contact stated that overtime the dashboard had become glossy and sticky due to excessive heat. The contact also stated that on sunny days, the sun would reflect off the glossy surface and would obstruct her vision while driving. The contact notified the dealer of the failure and they informed her that the vehicle was no longer covered under warranty. The manufacturer was notified of the failure and she was informed that unless she had received a notification that her vehicle was under recall or warranty, no assistance could be provided. The vehicle was not repaired. The failure mileage was approximately 60,000.
Mileage: 60,000
TL* THE CONTACT OWNS A 2010 MAZDA MAZDA3. THE CONTACT STATED THAT THE INTERIOR PLASTIC ON THE DASHBOARD WAS DEGRADING, CAUSING THE PLASTIC TO BECOME REFLECTIVE AND PRODUCING A GLARE ON THE WINDSHIELD WHICH IMPAIRED HER VISION WHILE DRIVING. THE VEHICLE WAS NOT TAKEN TO THE LOCAL DEALER. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS OUT OF WARRANTY. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000.
Mileage: 95,000
STICKY DASH ISSUE, THE DASHBOARD OF MY 2010 MAZDA3 HAS BEEN MELTING FOR AGES. IT CAUSES GLARE WHEN DRIVING OBSTRUCTING THE DRIVER'S VIEW.
DASHBOARD ABOVE INDICATION PANEL IS STICKY/TACKY AND LIGHT REFLECTING OFF OF THIS SECTION IS VISIBLE ON THE WINDSHIELD JUST BELOW EYE LEVEL.
TL* THE CONTACT OWNS A 2010 MAZDA MAZDA3. THE CONTACT STATED THE DASHBOARD MELTED, CAUSING A GLARE WHILE DRIVING IN SUN LIGHT, WHICH MADE IT DIFFICULT TO SEE WHILE DRIVING. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS MADE AWARE OF FAILURE AND STATED THAT IT WAS A KNOWN ISSUE FOR WHICH THE WARRANTY WAS EXTENDED HOWEVER, THE WARRANTY ON THE VEHICLE HAD EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.
Mileage: 130,000
DASH IS MELTING AND I HAVE VERY POOR VISIBILITY DUE TO A LOT OF GLARE REFLECTION. *TR
THE DASH ON MY VEHICLE HAS MELTED AND BECOME SHINY AND HARD TO SEE WHEN DRIVING. IT APPEARS THIS IS A KNOWN ISSUE AND MAZDA HAS "EXTENDED" THE WARRANTY ON THE DASH, HOWEVER SINCE MY CAR HAS A "BRANDED TITLE" FROM HAIL DAMAGE THIS EXCLUDES MY VEHICLE. ALSO THE ISSUE IS OUTSIDE THE 10 YEAR EXTENDED WARRANTY. THIS IS A KNOWN ISSUES AND IS LISTED ON THE MAZDA WEBSITE. MULTIPLE PEOPLE HAVE THE SAME ISSUE. AFTER CONTACTING MAZDA THEY WILL NOT REPLACE THE DASH. SINCE THIS IS A KNOWN ISSUE AND SAFETY HAZARD I BELIEVE IT SHOULD BE A RECALL VS THEM EXTENDING THE WARRANTY TO SAVE COSTS ON NOT HAVING TO REPLACE CERTAIN VEHICLES. HTTPS://INSIDEMAZDA.MAZDAUSA.COM/PRESS-RELEASE/MAZDA3-AND-MAZDA6-WARRANTY-EXTENSION-STATEMENT/ *TR
Mileage: 65,000
STICKY SURFACE DASHBOARD, DASHBOARD GLARE, *TR
DASHBOARD MATERIAL BEGAN TO MELT CAUSING SHINY REFLECTION IN WINDOW. UNSAFE AND NOT ABLE TO 'CLEAN ' I HAD TO INSTALL A DASHBOARD COVER TO STOP THE REFLECTION ISSUE. I HAVE SEEN OTHER OWNERS OF SAME CAR REPORT SAME ISSUE SO IT MUST BE A DESIGN FLAW BY MANUFACTURERS AND I CANNOT BELIEVE THERE HAS NOT BEEN A RECALL YET. I HAVE NOT HAD AN ACCIDENT BUT IT COULD HAVE OCCURRED HAD I NOT RECOGNIZED THE ISSUE AND PROACTIVELY PREVENTED IT. *TR
THE DASHBOARD IS MELTING AND LIGHT REFLECTS ON THE WINDSHIELD IMPAIRING MY DRIVING MAKING IT DIFFICULT TO SAFELY DRIVE AT TIMES NOT BEING ABLE TO SEE. MAZDA SAID THEY WON'T REPLACE IT.
I AM CURRENTLY THE OWNER OF A 2010 MAZDA 3. MY VEHICLE WHICH WAS PURCHASED BY ME 7 MONTHS AGO HAS A MELTING DASHBOARD. I HAVE GONE TO A MAZDA DEALER REGARDING A RECALL FOR THE DASHBOARD AND WAS DECLINED, THEY STATED THAT THERE WAS NO RECALL. THIS POSES A SAFETY HAZARD TO MYSELF AND MY FAMILY AS I EXPERIENCE A GLARE BOUNCING OFF THE DASHBOARD WHILE DRIVING AND ONLY GETS WORSE UNDER THE FLORIDA SUN.UPON FURTHER INQUIRIES ON THE INTERNET THERE IS INFORMATION ABOUT THIS RECALL HOWEVER MAZDA DEALERS ARE NOT ABIDING BY THE RECALL AND REFUSE TO SERVICE MY VEHICLE.
THE DASHBOARD ON THE DRIVERS SIDE MELTED INTO THE CONSISTENCY OF LIQUID TAR.IT IS STICKY AND VERY SHINNING CAUSING BLINDING GLARE. I TOOK IT TO THE LODI MAZDA DEALER AND THEY TOLD ME THERE WAS AN EXTENDED WARRANTY THAT EXPIRED 1 MONTH AGO AND THEY COULD NOT REPAIR THIS FOR FREE. I CALLED THE COOPERATE OFFICE WHO SAID THEY ARE NO LONGER RESPONSIBLE FOR THE REPAIRS EVEN THOUGH THEY ARE AWARE THE DASHBOARD WAS NOT HEAT RESISTANT. HOW IRONIC THAT THIS HAPPENED TO MY CAR 1 MONTH AFTER THE WARRANTY WAS UP. THE DEALER SAID IT WOULD COST ME 1200 DOLLARS TO REPAIR.SINCE THIS WAS THERE FAULT FOR INSTALLING A NOT HEAT RESISTANT DASH THEY SHOULD REPLACE IT AT ANYTIME FOR FREE. IT IS VERY DIFFICULT TO SEE OUT OF THE FRONT WINDOW WITH THE GLARE THE MELTED DASH CAUSES.
MY MAZDA 3 2010 HAS ABOUT 3 RECALLS. I HAVE BEEN CONTACTING THE LOCAL DEALERSHIP TO DO THE RECALLS SINCE LAST YEAR, BUT DUE TO MY SCHEDULE, I CANNOT MAKE IT DURING THE WEEKDAYS. NOW THIS MONTH, WHEN I LOOKED AT THE RECALL LETTERS, I FOUND OUT I SHOULD DO THE RECALLS VERY SOON, BUT I HAD HARD TIME TO GET DAY OFF DURING THE WEEKDAYS, SO I WAS ASKING THE DEALERSHIP TO SCHEDULE ME FOR WEEKENDS. BUT THEY REFUSED. I KNOW THIS IS A FREE SERVICE, BUT HOW CAN THEY ONLY GIVE US SCHEDULE FOR WEEKDAYS AND REFUSE TO DO THE WORK FOR WEEKENDS. THIS IS ABOUT SAFETY. I DON'T DRIVE THIS CAR OFTEN, BUT I STILL WANT THIS TO BE DONE. I THINK IT IS WRONG THAT THE DEALERSHIP REFUSE RECALLS SERVICE. I DON'T THINK THEY WILL REFUSE THE SERVICE THAT PAY THEM MONEY. VERY BAD EXPERIENCE! I THINK THE GOVERNMENT SHOULD MONITOR THIS. BECAUSE THEY REFUSING THE WEEKENDS SERVICE, A LOT PEOPLE MAY HOLD OFF THEIR RECALLS JUST LIKE ME, WHICH MAY CAUSE PROBLEM FOR THE ROAD SAFETY. THE NAME OF THE DEALERSHIP IS: MARTIN MAZDA ADDRESS: 289 E CLEVELAND AVE, NEWARK, DE 19711 PHONE:(302) 738-5200
DEFECTIVE DASHBOARD THAT CANNOT WITHSTAND EXPOSURE TO SUNLIGHT, RESULTING IN THE DASHBOARD MELTING, EMITTING A NOXIOUS SMELL AND TAKING ON A REFLECTIVE QUALITY. WHEN THE DASHBOARD BECOMES REFLECTIVE, DRIVERS TRYING TO SEE THROUGH THE WINDSHIELD HAVE TO STRUGGLE TO SEE PAST THE IMAGE OF THE DASHBOARD IN THE WINDSHIELD. MAZDA FAILED TO NOTIFY CONSUMERS TIMELY RE: THE DEFECT. WHEN CLASS ACTION LAWSUITS WERE FILED, MAZDA WAS FORCED TO TAKE ACTION. THEY OFFERED A LIMITED EXTENDED WARRANTY TO FIX THE "COSMETIC ISSUE" THAT RESULTED. HOWEVER, BRIGHT LIGHT REFLECTING OFF THE MELTED DASHBOARD IS TEMPORARILY BLINDING, CAUSING A HARSH GLARE ON THE WINDSHIELD AND OBSCURING VISION, PUTTING THE DRIVER AND OTHERS AT RISK. IN ADDITION, MAZDA IS FAILING TO TAKE ANY ACTION ON VEHICLES OUTSIDE OF THE WARRANTY DATE, STATING THAT IT IS THE CONSUMER'S RESPONSIBILITY TO OBTAIN SERVICE WITHIN A TIMELY MANNER. UPON CONTACT OF MAZDA CORPORATE OFFICE, THERE IS NO RECORD OF ME EVEN OWNING THE VEHICLE AND MY VIN NUMBER IS STILL LISTED UNTIL THE ORIGINAL OWNER OF THE VEHICLE FROM 7 YEARS AGO. I HAVE NEVER RECEIVED A SINGLE NOTIFICATION OF A RECALL OR WARRANTY EXTENSION SINCE TAKING OWNERSHIP OF THIS VEHICLE IN 2012. OFFICIAL START DATE OF THE DASHBOARD MELTING IS UNKNOWN, HOWEVER HAS GOTTEN PROGRESSIVELY WORSE IN THE PAST FEW MONTHS. UPON CONTACT OF THE DEALERSHIP TO ADDRESS ISSUE, I WAS NOTIFIED I WAS OUT OF THE WARRANTY WINDOW AND THERE WAS NOTHING THEY COULD DO TO ASSIST. *TR
Mileage: 125,000
DASHBOARD IS MELTING AND CAUSES A GLARE ON THE WINDSHIELD
WHILE DRIVING HOME FROM WORK TODAY, A LOUD NOISE SOUNDING LIKE A GUNSHOT CAME FROM INSIDE OF MY CAR AND CAUGHT ME OF GUARDING CAUSING ME TO SWERVE TO THE SIDE OF THE ROAD. AS I REGAIN CONTROL OF THE CAR, I SAW PIECES OF UNKNOWN DEBRIS SLIDE DOWN THE BACK OF MY REAR WINDOW. LUCKILY THERE WAS NO OTHER CARS AROUND ME. I CONTINUED HOME SINCE IT WAS ABOUT ANOTHER 2 MILE DOWN THE ROAD. AFTER ARRIVING HOME I INSPECTED THE CAR AND NOTICED THAT THE SUNROOF HAD EXPLODED OUTWARD AND HAD SHATTERED EVERYWHERE. THE PIECES OF DEBRIS I SAW WAS IN FACT PIECES OF SHATTERED GLASS. AT FIRST I THOUGH THAT SOMETHING WENT THROUGH THE GLASS BUT I COULD NOT FIND ANY EVIDENCE OF AN OBJECT SUCH AS A ROCK THAT PENETRATED THE GLASS. ALSO THE GLASS WAS SHATTERED OUTWARDS INDICATING THAT IT EXPLODED FROM THE INSIDE OUT. THIS HAPPEN ON A CLEAR SUNNY DAY WITH TEMPS AROUND 84 DEGREE. I WAS DRIVING ABOUT 35 TO 40 MPH ALONG A STRAIGHT STRETCH OF RURAL ROAD. AT THE TIME OF THE INCIDENT THERE WERE NO CARS WITHIN 200+ YARDS OF MINE.
Mileage: 99,900
OVER TIME, THE ENTIRE DASHBOARD HAS BEGUN TO DEVELOP DEEP CRACKS. ON THE PASSENGER SIDE, THESE CRACKS ARE WHERE THE AIRBAG IS LOCATED. IT IS VERY CONCERNING, AS IT IS NOT CLEAR WHETHER THE AIRBAG WOULD FUNCTION PROPERLY IN CASE OF AN ACCIDENT DUE TO THIS DEFECT IN THE DASHBOARD. THESE CRACKS HAVE BECOME WORSE OVER THE PAST FEW MONTHS AND CONSISTENTLY SPREAD.
GOT INVOLVED IN A FENDER BENDER AT 50 MPH AND AIR BAGS NEVER WENT OFF. THE BODY OF THE CAR ALSO CAME APART SO QUICKLY I ENDED UP TOTALING THE ENTIRE VEHICLE.
Mileage: 130,000
TL* THE CONTACT OWNS A 2010 MAZDA 3. THE CONTACT STATED THAT THE DASHBOARD WAS MELTED AND THERE WAS A GLARE ON THE WINDSHIELD WHILE DRIVING UNKNOWN SPEEDS. THE CONTACT CALLED A LOCAL DEALER (MAZDA OF KNOXVILLE LOCATED AT 8814 KINGSTON PIKE, KNOXVILLE TN 37923) AND WAS INFORMED THAT THE REMEDY PARTS WERE ON BACKORDER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS 102,000.
Mileage: 102,000
THE DASH BOARD HAS STARTED TO MELT AND BECOME VERY STICKY AND SHINY. THE SHINY REFLECTION FROM THE DASHBOARD CREATES A GLARE ON THE WINDSHIELD MAKING IT DIFFICULT TO SEE WHEN IT IS SUNNY OUTSIDE.
RECALL 16V-644 ISSUED SEPTEMBER 6 OF 2016. NOW, 8 MONTHS LATER, THERE ARE STILL 'LIMITED' PARTS AVAILABLE TO IMPLEMENT THE RECALL AND I AM UNABLE TO HAVE THE RECALL COMPLETED ON MY AFFECTED VEHICLE. I BELIEVE THIS INDICATES THAT MAZDA IS NOT RESOLVING THE RECALL IN A TIMELY MANNER.
TL* THE CONTACT OWNS A 2010 MAZDA 3. WHENEVER THE BRAKE OR ACCELERATOR PEDALS WERE DEPRESSED, THE DRIVER SEAT MOVED OUT OF POSITION AND SLID BACKWARDS INTO THE REAR DRIVER SIDE SEAT. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V082000 (SEATS) AND 16V644000 (STRUCTURE). THE MANUFACTURER ADVISED THE CONTACT TO CALL A DEALER. THE DEALER SCHEDULED AN APPOINTMENT AND THE MANUFACTURER'S NOTICE INDICATED THAT A LOANER VEHICLE WOULD BE PROVIDED; HOWEVER, IT WAS NOT AVAILABLE TO THE CONTACT. THE MANUFACTURER WAS CALLED AGAIN ALONG WITH TWO ADDITIONAL DEALERS WHO WERE UNABLE TO PROVIDE REASONABLE ACCOMMODATIONS. THE CONTACT WAS UNCERTAIN AS TO WHEN THE VEHICLE WOULD BE REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
THE DASHBOARD IS DETERIORATING AND IS TURNING SOFT AND GOOEY. IT CAN EASILY BE GOUGED BY A FINGERNAIL.
TL* THE CONTACT OWNS A 2010 MAZDA 3. WHILE THE VEHICLE WAS PARKED, THE DASHBOARD BECAME STICKY AND MELTED INTO A SMOOTH SURFACE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.
Mileage: 105,000
I ENTERED MY CAR FIRST THING IN THE MORNING (AFTER A FAIRLY COLD NIGHT). THE CAR WAS STATIONARY OVERNIGHT SITTING IN MY DRIVEWAY. I LOOKED OVER TO MY LEFT AND ON THE DASHBOARD OF THE PASSENGER SIDE, THERE WAS AN CRACK ABOUT 6-7 INCHES LONG ON TOP OF WHERE THE AIRBAG SITS. IN THE LIGHT, IT APPEARS THAT THE CRACK WILL SPREAD TO THE LEFT AND GROW SUBSTANTIALLY IN LENGTH/WIDTH. I AM VERY CONCERNED THAT THIS COULD POTENTIALLY BECOME AN INHIBITOR TO MAKING THE PASSENGER FUNCTION PROPERLY.
Mileage: 58,000
I RECEIVED A SAFETY RECALL REGARDING LIFT GATE DAMPERS BACK IN OCTOBER 2016. I CALLED TO CHECK ON IT AND GUNTHER MAZDA SERVICE DEPT DID NOT HAVE THE PART AVAILABLE. WENT FOR AN UNRELATED PROBLEM IN DECEMBER TO HAVE IT DIAGNOSED AND I FIGURED SINCE I WAS GOING TO BE WITHOUT A CAR FOR A DAY OR TWO, I MIGHT AS WELL TAKE CARE OF THE RECALL. THEY STILL DID NOT HAVE THE PART, THEY TOLD ME TO CALL BACK IN FEBRUARY. I AM NOT SURE HOW LONG AFTER A RECALL IS A MANUFATURER SUPPOSED TO PROVIDE WITH A SOLUTION, BUT 4 MONTHS SEEMS LONG. I HAVE NOT HAVE A PROBLEM WITH THE GATE, BUT I DON'T WANT TO WAIT UNTIL I HAVE IT OR IGNORE THE RECALL EITHER.
Mileage: 49,000
MY DASHBOARD IS MELTING AND CAUSING A DANGEROUS GLARE DURING DAY TIME DRIVING. 60% OF THE TOP DASH IS MELTING AND DOES NOT DRY OR GO BACK TO NORMAL. ALWAYS STICKY AND DANGEROUS DURING SUNNY DAYS DUE TO GLARE REFLECTING OFF MELTED SURFACE.
Mileage: 15,000
THE DRIVER'S SEAT FRAME BREAKS RESULTING IN THE DRIVER OF THE VEHICLE TO ROCK BACKWARDS WITH THE SEAT WHEN THE VEHICLE IS IN FORWARD MOTION. THE CAR BECOMES UNCONTROLLABLE WHEN THE SEAT ROCKS BACK CAUSING THE DRIVER TO HOLD THEMSELVES UPRIGHT TRYING TO DRIVE THE VEHICLE. THE SEAT EXHIBITS CHARACTERISTICS THAT CAN ONLY BE CALLED UNSAFE. THIS DEFECT WILL ULTIMATELY RESULT IN A SERIOUS ACCIDENT WITH INJURY OR DEATH. THE VEHICLE WAS PARKED WHEN THIS WAS FIRST NOTICED. THE DEFECT WITH THE SEAT FRAME ALSO RENDERS THE SEAT BELT USELESS AND IS SAFETY HAZARD COMPOUNDED BY THE SEAT FRAME BREAKING LOOSE. THIS DEFECT APPEARS TO HAPPEN ONLY ON THE 2010 MAZDA 3 MODEL AND THERE ARE MANY ADDITIONAL COMPLAINTS, BOTH HERE AND IN PUBLIC FORUMS. MAZDA NEEDS TO RECALL FOR REPLACEMENT OF A SEAT FRAME THAT IS BUILT SO AS NOT TO BREAK IN NORMAL USE. WHY THIS HAS NOT HAPPENED IS NEGLIGENT. MY LOCAL MAZDA DEALER GAVE ME AN ESTIMATE OF $980.00 TO REPAIR THE SEAT FRAME. THE MANAGER WAS NOT WILLING TO NEGOTIATE THE COST OF THE REPAIR NOR WILLING TO DISCUSS FURTHER.
Mileage: 60,000
TL* THE CONTACT OWNS A 2010 MAZDA 3. THE CONTACT NOTICED THAT THE DASHBOARD WAS DETERIORATING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.
Mileage: 79,000
THE DASHBOARD OF THE VEHICLE, PARTICULARLY THE AREA ABOVE THE STEERING WHEEL, APPEARS TO HAVE MELTED. THE SURFACE OF THE DASHBOARD IS STICKY AND SHINY LIKE IT IS COVERED IN TAR. IT CANNOT BE WIPED, AND THE SHINY SURFACE PRODUCES A SEVERE GLARE RIGHT IN THE LINE OF SIGHT FOR THE DRIVER. NO CLEANERS OR CHEMICALS HAVE BEEN USED ON THE DASH, ONLY A DRY CLOTH.
WHEN MY VEHICLE WAS ABOUT 4 YEARS OLD MY DASHBOARD STARTED TO MELT COMPLETELY. IT LEAVES A GLARE ACROSS MY WHOLE WINDSHIELD OBSTRUCTING MY VIEW.
DASH COVER MELTING IN HOT SUN. TURNS INTO A STICKY FILM AND REFLECT THE SUN AS YOU ARE DRIVING.
I OPENED THE DRIVERS DOOR, SAT DOWN AND ATTEMPTED TO CLOSE THE DOOR. THE DOOR WOULD NOT LATCH. I LOOKED AT THE DOOR LATCH AND THE THREE SCREWS USED TO ATTACH THE LATCH WERE MISSING AND THE LATCH WAS HANGING FREELY WITHIN THE DOOR. I WAS TRYING TO FIND REPLACEMENT SCREWS ONLINE WHEN I CAME ACROSS A RECALL ON THE MAZDA 6 WHICH IS APPEARS TO BE THE EXACT SAME ISSUE. NHTSA CAMPAIGN NUMBER: 13V425000
Mileage: 105,000
MY DASHBOARD JUST RECENTLY STARTED MELTING. THE DASHBOARD HAS FORMED A SHINY CONSISTENCY WHICH REFLECTS ON TO THE WINDSHIELD AND IS HAZARDOUS.
Mileage: 45,009
TL* THE CONTACT OWNS A 2010 MAZDA 3. THE CONTACT STATED THAT THERE WAS A GLARE AND A STICKY RESIDUE SUBSTANCE ON THE DASHBOARD THAT WAS CAUSING POOR VISIBILITY. THE CONTACT STATED THAT THE DASHBOARD WAS MELTING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS INFORMED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
THE DASHBOARD HAS BECOME VERY STICKY AND SHINY. IT REFLECTS BACK INTO MY FACE WHEN DRIVING AND IS VERY VERY DANGEROUS. IT HAS GOTTEN WORSE IN THE LAST FEW MONTHS AND APPEARS TO CONTINUE TO BE SHINY...UPDATED 10/27/15 *BF
Mileage: 60,000
A COUPLE MONTHS AGO I HEARD A CLICK WHILE DRIVING MY CAR AND AFTER HEARING THAT CLICK I NOTICED THAT MY DRIVERS CAR SEAT TITLED A LITTLE. YESTERDAY AFTER LOADING MY CAR I HEARD ANOTHER CLICK AND NOW BOTH FRONT WELDS ATTACHING MY DRIVERS SEAT TO THE FLOOR BOARD HAVE BROKEN OFF LEAVING MY DRIVERS CAR SEAT COMPLETELY UNATTACHED AT THE FRONT. MY CAR IS NOW EXTREMELY UNSAFE AND BASICALLY A ROCKING CHAIR. AFTER CALLING BOTH THE DEALERSHIP I PURCHASED MY CAR FROM AND THE MAZDA DEALERSHIP THEY BOTH TURNED ME AWAY TELLING ME IT WASN'T SOMETHING THAT THEY WOULD LOOK AT. THIS IS AN EXTREME DANGER AND AFTER DOING MY RESEARCH ON THE INTERNET IT SEEMS TO BE A VERY COMMON PROBLEM WITH THESE CARS. THIS NEEDS TO BE RECALLED.
Mileage: 114,000
DASHBOARD IS MELTING CREATING HORRIBLE GLARE IN LINE OF VISION OCCLUDING ONCOMING CARS. I HAVE PICTURES OF HOW TERRIBLE THE GLARE OF THE DASHBOARD REFLECTION IS CREATING WHILE DRIVING. I FEEL LIKE THIS IS A SAFETY HAZARD AND SOMEONE WILL FAIL TO SEE AN ONCOMING CAR OR CHILD CROSSING THE STREET DUE TO THIS DEFECT. *TR
Mileage: 90,522
DASHBOARD IS MELTING CREATING HORRIBLE GLARE IN LINE OF VISION OCCLUDING ONCOMING CARS. SPOKE TO MAZDA HQ WITH NO HELP SIMPLY STATING THAT THEY HAD HEARD OF THIS HAPPENING TO OTHER CARS OF THE SAME MAKE AND YEAR BUT SINCE IT ISN'T CAUSING A "SAFETY HAZARD" THEY WILL NOT COVER IT UNDER WARRANTY OR RECALL IT. I HAVE PICTURES OF HOW TERRIBLE THE GLARE OF THE DASHBOARD REFLECTION IS CREATING WHILE DRIVING. I FEEL LIKE THIS IS A SAFETY HAZARD AND SOMEONE WILL FAIL TO SEE AN ONCOMING CAR OR CHILD CROSSING THE STREET DUE TO THIS DEFECT. FEEL FREE TO CONTACT ME. THANK YOU FOR YOUR CONSIDERATION! *TR
TL* THE CONTACT OWNS A 2010 MAZDA 3. WHILE DRIVING 65 MPH, THE REAR PASSENGER SIDE TIRE EXPLODED. THE TIRE WAS REPLACED WITH A SPARE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE MECHANIC STATED THAT THE TPMS SENSOR WAS CORRODED AND THE NUT WAS FRACTURED. THE TIRE WAS REPLACED AND THE SENSOR WAS REPLACED WITH REGULAR VALVE STEMS. THE CONTACT ALSO STATED THAT THE DASHBOARD WAS MELTING, WHICH CAUSED A GLARE FROM THE SUN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 83,000. UPDATED 09/14/15*LJ UPDATED 11/01/2017*CN
Mileage: 83,000
TL* THE CONTACT OWNS A 2010 MAZDA 3. WHILE DRIVING IN WARM WEATHER CONDITIONS, THE DASHBOARD CHANGED FROM MATTE TO GLOSSY. AS A RESULT, THE DASHBOARD MELTED AND CAUSED A GLARE THAT OBSTRUCTED THE VIEW OUT OF THE FRONT WINDSHIELD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Mileage: 50,000
MY DASHBOARD IS MELTING. MY CAR ISN'T EVEN FIVE YEARS OLD AND THE DASHBOARD HAS BASICALLY MELTED TO A POINT WHERE I HAVE TO REPLACE IT. THERE ARE ISSUES ALL OVER ABOUT THIS ON CERTAIN VEHICLES AND AS FAR AS I UNDERSTAND MAZDA WILL NOT PLACE A RECALL, BUT SAYS I HAVE TO PAY $1500 TO FIX IT BECAUSE THE GLARE OF THE MELTING REFLECTS OFF MY WINDSHIELD WHEN I DRIVE WHICH CAUSES A HAZARD.
Mileage: 65,000
DASHBOARD ON MY MAZDA 3 2010 HAS BECOME STICKY AND REFLECTIVE CAUSING SUNLIGHT TO REFLECT OFF DASH AND COULD MAKE DRIVING HAZARDOUS. *TR
Mileage: 40,000
TL* THE CONTACT OWNS A 2010 MAZDA 3. THE CONTACT STATED THAT THE DASHBOARD HAD A STICKY RESIDUE OR FILM THAT WAS BUILDING UP. AS THE FAILURE PROGRESSED, THE DASHBOARD DETERIORATED. THE CONTACT ALSO EXPERIENCED A FAILURE WITH THE DRIVER'S SIDE SEAT BELT BUCKLE, WHICH WAS DIFFICULT TO UNBUCKLE. THE CONTACT HAD TO MAKE NUMEROUS ATTEMPTS TO UNLOCK THE BUCKLE. THE CIGARETTE LIGHTER DETERIORATED AND CAUSED THE CONTACT'S CHARGER TO BECOME STUCK AND UNABLE TO BE REMOVED. THE CONTACT STATED THAT THERE WAS AN ELECTRICAL MALFUNCTION NEAR THE CONSOLE OF THE CIGARETTE LIGHTER. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
Mileage: 65,000
I HAVE A 2010 MAZDA3 I-SPORT MODEL. AFTER COMING BACK FROM A TWO WEEK VACATION, I FOUND MY DASHBOARD TO BECOME STICKY AND, WHILE UNDER DIRECT SUNLIGHT, WILL EMIT A GLARE ONTO THE WINDSHIELD THAT GREATLY REDUCES VISIBILITY. IT APPEARS AS IF IT IS MELTING. THE PROBLEM IS MOST APPARENT CLOSE TO THE WINDSHIELD, BUT HAS SPREAD A GREAT DEAL ACROSS THE DASHBOARD ON THE DRIVER SIDE. IT CANNOT BE CLEANED. *TR
Mileage: 58,000
I'VE CALLED MAZDA SEVERAL TIMES ABOUT MY DASHBOARD MELTING AND THE DON'T WANNA DO ANYTHING ABOUT IT AND AS TIME GOES BY IT GETS WORSE UR FINGER PRINTS STAY IN DASHBOARD WHEN TOUCH. *TR
Mileage: 32,000
STICKY SUBSTANCE ON THE DASHBOARD HAS AFFECTED MY VISION WHILE I DRIVE DUE TO A HEATED CAR AND EXCESSIVE SUN GLARE. I PURCHASED A SUN VISOR WHICH IS NOW MELTING ONTO MY DASHBOARD. AT THE SLIGHTEST TOUCH A STICKY, GOOEY, TAR SUBSTANCE THAT BECOMES HOT RUBS OFF ONTO MY HAND.WHEN DRIVING, THE MELTING SUBSTANCE REFLECTS OFF THE GLASS AND MAKES IT HARD FOR ME TO SEE WHILE DRIVING. IN SUMMARY, MY DASHBOARD IS MELTING. . *TR
I OWN A 2010 MAZDA 3 I-TOURING AND I BEGAN TO NOTICE AROUND THE SUMMER OF 2014 THAT THE TOP OF MY DASHBOARD ON THE DRIVER SIDE STARTED TO MELT. SINCE IT FIRST STARTED IT HAS GREATLY EXPANDED IN SIZE- IT'S BEGINNING TO CROSS OVER TO THE PASSENGER SIDE. IT'S ALSO LEAVING A STICKY RESIDUE ON THE DASH THAT HINDERS MY ABILITY TO CLEAN IT NOR CAN I PUT UP ANY SUN VISORS TO PROTECT THE REST OF THE INTERIOR BECAUSE THE VISORS WILL STICK TO THE DASH. IF I'M DRIVING IN DIRECT SUNLIGHT THE DASHBOARD EMITS A HORRIFY GLARE ON THE WINDSHIELD THAT HAS ME WORRIED THAT, AS TIME GOES ON, DRIVING WILL BECOME UNSAFE. *TR
MY MELTING DASHBOARD IS GETTING PROGRESSIVELY WORSE. I PURCHASED MY MAZDA USED IN APRIL 2014 AND DIDN'T NOTICE THE DASHBOARD ISSUE (AT THE TIME I TEST DROVE IT WAS DUSK). OVER THE PAST YEAR, IT HAS GOTTEN SO BAD IT CANNOT BE CLEANED OR EVEN TOUCHED. I PARK MY MAZDA IN THE GARAGE OR IN THE SHADE/USE SUNSHADES AT WORK. IN THE MORNINGS OR AFTERNOONS WHEN DRIVING ON THE BUSY HIGHWAY, THE GLARE IS SO BAD I SOMETIMES HAVE TO LIFT MYSELF OUT OF THE SEAT IN ORDER TO SEE THROUGH A PATCH OF WINDOW THAT DOESN'T HAVE THE GLARE. THIS IS ABSOLUTELY RIDICULOUS AND THE FACT THAT MAZDA IS ALLOWING THIS TO GO ON IN LIGHT OF THE HUGE SAFETY ISSUE IS ABHORRENT, NOT TO MENTION ALL THE CONSUMER COMPLAINTS. GET WITH THE PROGRAM MAZDA BEFORE SOME GETS SERIOUSLY INJURED OR KILLED! *TR
Mileage: 49,000
MORE THAN A YEAR AGO, I STARTED TO NOTICE THAT MY DASHBOARD STARTED TO MELT. THE TOXIC FUMES STARTED AFFECTING MY ALLERGIES AND NOW I'M SUFFERING FROM SEVERE SINUSITIS. *TR
Mileage: 50,000
DASHBOARD BEGAN GETTING STICKY, AND NOW IT IS A GOOEY SHINY MESS. THERE IS A REFLECTION IN MY WINDSHIELD, AND IT CAUSES A GLARE THAT DECREASES THE VISIBILITY. THE DASHBOARD IS ALSO SOFT WHERE IT HAS NOT GOTTEN SO BAD. I KNOW THAT THERE ARE OTHER OWNERS WITH THE SAME ISSUE. THERE NEEDS TO BE A RECALL OR SOME OTHER FORM OF REMEDY. *TR
Mileage: 55,000
DASHBOARD MELTING CAUSING INTENSE GLARE ON WINDSHIELD MAKING IT HARD TO SEE DRIVERS IN FRONT OF ME AND TRAFFIC LIGHTS AS WELL. *TR
Mileage: 138,000
DURING THE SUMMER MY DASHBOARD BECAME STICKY AND SHINY DUE TO THE HEAT IN FLORIDA. IF TOUCHED THE PLASTIC FROM THE DASHBOARD WILL STICK TO SKIN, FABRIC, AND EVEN THE WINDOW COVER. EVEN DURING THE COOLER MONTHS THE DASHBOARD NEVER RETURNS TO ITS ORIGINAL TEXTURE. AGAIN USING A WINDOW COVER DOESN'T KEEP THE DASHBOARD FROM MELTING SINCE THE CAR CONTINUE TO HEAT UP. THIS CAUSES A SERIOUS GLARE DURING THE MIDDLE OF THE DAY AND MAKES THE DASHBOARD MORE SUSCEPTIBLE TO DAMAGE OR STAINING OTHER PARTS OF MY CAR. *TR
TL*THE CONTACT OWNS A 2010 MAZDA MAZDA3. THE CONTACT STATED THAT DRIVING AT 60 MPH, THE DASH BOARD WAS MELTING WHICH CREATED A GLARE THAT BLOCKED THE VISIBILITY OF THE DRIVER WHEN LIGHT REFLECTED OFF OF THE DASH BOARD. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.
Mileage: 85,000
DASHBOARD HAS BEEN MELTING FOR SOMETIME. CAUSES BAD GLARE ON WINDSHIELD. *TR
MY DASHBOARD MELTED. *TR
Mileage: 30,000
I BOUGHT MY 2010 MAZDA 3 BRAND NEW. NOW THAT I HAVE PAID IT OFF, I'VE NOTICED THE DASHBOARD STARTING TO MELT RIGHT ABOVE THE STEERING WHEEL. THIS STARTED OVER THE SUMMER AND HAS BECOME WORSE SPREADING OVER A RATHER LARGE PORTION OF MY DASH. AND WHILE THIS MAY LOOK LIKE AN UNDESIRABLE BLACK TAR MESS, IT'S ACTUALLY A VERY LARGE SAFETY ISSUE AS IT'S IMPEDING UPON MY VISIBILITY. THE GLARE ON A BRIGHT SUNNY DAY HAS BEEN SO BAD THAT I'VE HAD TO PUT MY HEAD OUT THE WINDOW IN ORDER TO SEE. I COULD DRIVE PERHAPS ANOTHER WAY, OR WAIT UNTIL THERE IS NO SUN, BUT THAT IS NOT HOW MY LIFE WORKS. I DON'T UNDERSTAND WHY THERE IS NOT A RECALL ABOUT THIS SAFETY ISSUE. *TR
Mileage: 26,000
THERE IS AN AREA OF APPROXIMATELY 6" WIDE OF DASHBOARD THAT IS MELTING DIRECTLY ABOVE THE STEERING WHEEL. WHEN DRIVING, THE SUN SHINES DIRECTLY ON THE MELTED PARTS AND CAUSES A GLARE WHICH PREVENTS ME FROM SEEING THE ROAD CLEARLY. *TR
Mileage: 30,000
MY DASHBOARD IS GETTING STICKY AND ITS STARTING TO, WHAT THEY CALL, "MELTING". AS THE SUN SHINES ON THIS STICKY AREA, THE GLARE IS GETTING WORSE BY THE DAY. I SAW ONLINE THAT THERE IS A CLASS ACTION SUIT AGAINST TOYOTA AND MAZDA FOR THIS SAME EXACT REASON. *TR
Mileage: 54,000
AS AN OWNER OF A 2010 MAZDA 3 OVER THE PAST YEAR I HAVE BEEN NOTICING A STICKY FILM ON MY DASHBOARD. IT HAS BECOME INCREASINGLY WORSE AND I REALIZED MY DASHBOARD IS MELTING!! IT CAUSING A BLINDSPOT DUE TO THE REFLECTION OF THE SUN. I HAVE NOT SUFFERED ANY DAMAGE YET BUT CLEARLY THIS IS FAULTY ON BEHALF OF MAZDA AND THEY SHOULD REPLACE THE DASHBOARD AS IT IS A SAFETY HAZARD. *TR
DASHBOARD IS MELTING, SURFACE HAS BECOME STICKY AND CAUSING GLARE ON WINDSHIELD. *TR
Mileage: 45,000
THE DASH HAS BECOME A HIGHLY REFLECTIVE MESS. THE DASH SEEMS TO BE MELTING AS IT IS STICKY TO THE TOUCH AND HAS DEVELOPED A HIGH SHINE WHICH IS HIGHLY REFLECTIVE IN THE WINDSHIELD. ANYTHING AFFECTING THE ABILITY TO SEE OUT THE WINDSHIELD HAS TO BE A SAFETY ISSUE. THIS SEEMS TO BE A KNOWN ISSUE OF THE MANUFACTURER, DEALERS, AND PEOPLE FILING CLASS ACTION LAW SUITS BUT NO MOVEMENT FROM NHTSA. *TR
Mileage: 75,000
THE DASHBOARD UNDER THE FRONT WINDSHIELD HAS STARTED TO MELT. THE RESULT IS A STICKY GUNK THAT IS IMPOSSIBLE TO WIPE OFF OR CLEAN. THIS ISSUE CAUSES FOR A SAFETY CONCERN BECAUSE DRIVING DURING THE DAY RESULTS IN GLARES FROM THE DEFECTED DASHBOARD. CAR IS NO LONGER UNDER WARRANTY, AND DON'T HAVE THE FINANCIAL MEANS TO REPLACE. *TR
Mileage: 45,000
THE TOP OF THE DASHBOARD IS MELTING AND CONTINUES TO GROW IN SIZE. IT IS TURNING INTO A TAR-LIKE SUBSTANCE THAT COMES OFF TO THE TOUCH AND IS QUITE STICKY. THE GLARE THAT IT PRODUCES IS BECOMING A SAFETY CONCERN. JUST TODAY I ALMOST REAR-ENDED A VEHICLE THAT I COULD NOT SEE WHEN IT STOPPED. *TR
THIS VEHICLE HAD WHAT IS BEING REFERRED TO AS A "MELTING DASHBOARD". THE MATERIAL HAS A DEFECT WHICH CAUSES IT TO BECOME SOFT AND STICKY, RESULTING IN A SHINY SURFACE THAT CAUSES A DANGEROUS GLARE. VISIBILITY BECOMES IMPAIRED, USUALLY BECAUSE OF A REFLECTION ON THE WINDSHIELD. MY UNDERSTANDING IS THAT THIS OCCURS MOST FREQUENTLY IN REGIONS WITH HIGH TEMPERATURE AND HUMIDITY. MAZDA INSPECTED MY VEHICLE AND VERIFIED THAT MINE WAS AFFECTED BY THIS CONDITION. THEY REFUSED TO REPAIR IT UNDER WARRANTY BECAUSE IT HAD RECENTLY EXPIRED. AS A GOODWILL GESTURE, THEY SUPPLIED THE REPLACEMENT PART AND I PAID FOR LABOR. THIS IS A DEFECTIVE PART. IT SHOULD BE RECALLED. TOYOTA AND LEXUS HAVE THE SAME PROBLEM WITH CERTAIN MODEL YEARS AND ARE REPLACING THEIRS AT NO COST TO THE OWNER. *TR
Mileage: 30,000
THE DASHBOARD ON MY CAR STARTED MELTING ON THE DRIVER SIDE BUT NOW THE ENTIRE DASH IS MELTED AND SHINY. I CAN'T SEE TO DRIVE WHEN THE SUN IS OUT. THE REFECTION OBSCURES MY VISION AND IS VERY UNSAFE. I TALKED TO MAZDA DEALERSHIP AND THEY WILL NOT DO ANYTHING. *TR
Mileage: 54,000
MY DASHBOARD IS A STICKY SAFETY HAZARD. I CANNOT SEE IN FRONT OF ME WHILE DRIVING, SEEING OTHER CARS AND PREDESTINES IS IMPOSSIBLE WITH THE GLARE FROM THE DASHBOARD ON THE WINDOW. MAZDA REFUSES TO DO ANYTHING ABOUT IT. *TR
AFTER 3 YEARS OF NORMAL COMMUTER USE, THE DASHBOARD IN FRONT OF THE DRIVER SEAT HAS BECOME EXCESSIVELY SHINY. IT IS THE TOP HUMP OF THE DASHBOARD CLOSEST TO THE WINDSHIELD. THE SHINE REFLECTS A GLARE ONTO THE WINDSHIELD DIRECTLY IN THE DRIVER'S FIELD OF VISION. THE GLARE IS SOMETIMES SO BAD THAT IT HINDERS THE ABILITY TO SEE OTHER VEHICLES DIRECTLY IN FRONT OF THE CAR. THE SHINE IS UNABLE TO BE WIPED CLEAN AND LEAVES A STICKY BLACK RESIDUE WHEN TOUCHED. IT APPEARS THAT THE DASHBOARD UPHOLSTERY MATERIAL AND/OR ADHESIVE IS DEFECTIVE. *TR
Mileage: 87,900
THE DASHBOARD OF MY MAZDA 3 IS MELTED FROM THE SUN AND CAUSES GLARE ON THE WINDSHIELD. IT BLOCKS VISION OF A PORTION OF THE ROAD. *TR
THERE IS A HAIRLINE CRACK IN MY 2010 MAZDA 3 DASHBOARD. IT IS DIRECTLY OVER THE PASSENGER SIDE AIRBAG AND I FEEL THIS IS A SAFETY ISSUE. I LIVE IN BUFFALO AND THE CRACK IS WORSE IN THE WINTER. I SPOKE WITH MAZDA AND SAID THIS WOULD BE EXPENSIVE TO REPAIR, HOWEVER, I HAVE CHECKED ONLINE AND MANY OTHER DRIVERS OF MAZDA'S HAVE HAD THIS ISSUE. I WOULD LIKE TO GET THIS FIXED, HOWEVER, I AM A GRADUATE STUDENT AND CANNOT AFFORD THIS. I WOULD LIKE TO MAKE SURE THIS IS ONLY COSMETIC AND NOT A SAFETY CONCERN. *TR
Mileage: 55,000
VEHICLE WITH CONTINUED ISSUE WITH MELTING DASHBOARD. REQUIRES VERY FREQUENT CLEANING OF THE INSIDE OF THE WINDSHIELD DUE TO THE SUBSTANCE BUILD-UP FROM THE DAILY HEATING IN THE FLORIDA CLIMATE. DURING THE DAY THE GLARE FROM THE SUN REFLECTS BACK ONTO THE WINDSHIELD CAUSING IT TO BE VERY DIFFICULT TO SEE. POLARIZED SUNGLASSES SEEMS TO MINIMIZE THE ISSUE. AT NIGHT, CERTAIN LIGHTING ALSO HIGHLIGHTS THE PROBLEMS ESPECIALLY WHEN SUNGLASSES ARE NOT APPROPRIATE. ON DECEMBER 8TH JUST AFTER SUNDOWN A VEHICLE BEGAN TO MAKE A LEFT TURN INTO MY RIGHT OF WAY AT AN INTERSECTION. THE STAR BURSTING FROM THE WINDSHIELD MADE IT IMPOSSIBLE TO SEE THAT THEY WERE TURNING IN FROM OF ME LEADING TO AN IMPACT. I BELIEVE THAT THIS DASHBOARD ISSUE PLAYED A VERY SIGNIFICANT ISSUE CONTRIBUTING TO THIS CRASH. THE FAULT WAS OBVIOUSLY THE OTHER DRIVER BUT DUE TO THE CIRCUMSTANCES I WAS UNABLE TO REACT QUICKLY. *TR
Mileage: 42,000
MY DASHBOARD IS MELTING (AND STICKY) AND IS CAUSING A SIGNIFICANT GLARE ON MY WINDSHIELD REDUCING MY VISIBILITY. I AM EXPERIENCING A LOT OF DIFFICULTY SEEING OUT OF MY WINDSHIELD SINCE IT IS ALMOST IMPOSSIBLE TO SEE OUT OF IT AT TIMES DUE TO THE GLARE. *TR
DASHBOARD MELTING AND TACKY TO TOUCH, CAUSES GLARE WHEN DRIVING, ATTRACTS LINT AND DEBRIS DUE TO STICKINESS. *JS
Mileage: 30,000
THE DASH HAS A GOO / HAS MELTED FROM HEAT SMELLS AND HAS CAUSED A SHINE THAT CAUSES DIFFICULTY TO SEE AS DRIVING. *TR
Mileage: 30,024
I LEFT MY CAR IN THE PARKING LOT AT WORK, AND WHEN I CAME BACK THE DASHBOARD HAD MELTED. I LIVE IN SAN ANTONIO TX, AND IT WASN'T A PARTICULARLY HOT DAY BUT IT MELTED. I TOOK IT TO THE DEALERSHIP, AND THEY TOLD ME THEY COULD NOT FIX IT BECAUSE THE WARRANTY HAD EXPIRED. IT CREATES A VERY BAD GLARE ON THE WINDSHIELD WHICH IN MY OPINION, AND MANY OTHER CASES THAT I HAVE HEARD FROM IS A SAFETY HAZARD. *TR
Mileage: 40,000
I HAVE A 2010 MAZDA 3I AND THE DASHBOARD IS MELTING INTO A BLACK RUBBER TAR ALIKE SUBSTANCE VERY STICKY AND IS REFLECTING ONTO MY WINDSHIELD BLOCKING MY VIEW OF TRAFFIC AFTER NOTICING IT EARLY ON I TRIED USING A WINDSHIELD VISOR BUT TO NO AFFECT DUE TO THE AMOUNT OF MELTING THE IMAGE OF THE SHINY MELTING RUBBER IS REFLECTING ONTO MY WINDSHIELD NOW TO THE POINT I'M SEEING IT I CAN NOT CLEAN IT DUE TO ITS STICKINESS AND THE REFLECTION IS GETTING WORSE IF I CAN NOT SEE WHAT'S IN FRONT OF ME IS THAT NOT A SAFELY CONCERN WHEN YOUR FIELD OF VIEW IS BLOCKED BY A DEFECTED PART MADE BY MAZDA ITS. *TR
Mileage: 76,489
DASH BOARD MELTING. *TR
Mileage: 30,000
MY DASHBOARD (ON THE DRIVER SIDE AND MIDDLE) APPEARS TO BE MELTING (AND STICKY) AND IS CAUSING A SIGNIFICANT GLARE ON MY WINDSHIELD REDUCING MY VISIBILITY. I AM EXPERIENCING A LOT OF DIFFICULTY SEEING OUT OF MY WINDSHEILD SINCE IT IS ALMOST IMPOSSIBLE TO SEE OUT OF IT AT TIMES DUE TO THE GLARE. *TR
OVER TIME, MY DASHBOARD BEGAN TO MELT AS I CLEANED IT WITH SOAP AND WATER IT ONLY GOT WORSE! THEY GLARE FROM THE DASHBOARD IS SO BAD THAT AT CERTAIN TIMES OF DAY I CANNOT SEE OUT OF MY WINDSHIELD. THIS IS NOT SAFE! *TR
THE DASHBOARD MATERIAL IS MELTING. IT PRODUCES A GLARE ON THE WINDSHIELD ON SUNNY DAYS CREATING AN UNSAFE DRIVING CONDITION. *TR
Mileage: 30,000
MY DASHBOARD HAS BEEN INCREASINGLY STICKY FOR YEARS NOW, DESPITE ALL ATTEMPTS TO CLEAN IT. IT HAS INCREASED TO THE POINT OF REFLECTING OFF OF THE DASHBOARD AND DISTRACTING ME WHEN I DRIVE. I TOOK IT INTO THE MAZDA DEALERSHIP AND THEY INFORMED ME THAT THE DASHBOARD IS MELTING. I CANNOT IMAGINE THE CHEMICALS ARE GOOD TO BREATHE IN. *TR
Mileage: 40,000
THE FRONT DASH IN MY VEHICLE HAS BEEN MELTING AND KEEPS GETTING WORSE AS TIME GOES ON. WHEN I RUB A CLOTH ACROSS IT, THE FABRIC STICKS TO THE DASH. I'M VERY GOOD ABOUT USING A SUNSHIELD WHEN PARKED OUTSIDE, BUT THIS HAS NOT PREVENTED THE MELTING. *TR
Mileage: 32,000
THE GLUE IS MELTS ON MY DASHBOARD CAUSING A GLARE ON THE WINDOW. IT MAKES IT DIFFICULT FOR ME TO SEE WHEN I'M DRIVING ON A SUNNY DAY. THE DASHBOARD IS VERY STICKY. *TR
UNABLE TO SEE OUT FRONT WINDSHIELD DUE TO GLARE FROM MELTING DASHBOARD WITH SUN HITTING AT CERTAIN ANGLES. *TR
Mileage: 21,000
MY DASH BOARD IS MELTING AND DURING THE DAY IT IS HARD TO SEE OUT THE FRONT WINDSHIELD DUE TO THE GLARE THE MELTING DASH BOARD. THE FRONT HOOD PAINT IS CHIPPING OFF ONLY ON SELECT SECTIONS OVER THE ENGINE. *TR
THE TOP OF MY DASHBOARD HAS MELTED. IT HAS A STICKY, SHINY TEXTURE NOW. I LIVE IN FLORIDA, SO I GUESS IT MELTED FROM THE HEAT. IT'S SO BAD I CAN'T PUT ANYTHING NEAR OR ON IT FOR FEAR IT MIGHT GET RUINED BY THE DASHBOARD (EX: PARKING PASSES). THE GLARE SOMETIMES GETS BAD ENOUGH WHERE IT OBSTRUCTS MY VISION WHILE DRIVING. THE CAR IS JUST ABOUT 5 YEARS OLD NOW, BUT THE DASHBOARD HAS BEEN MELTED FOR A LONG TIME. I'M NOT SURE WHAT TO DO ABOUT IT. THERE MUST BE SOME KIND OF HEALTH RISK FROM DRIVING AROUND WITH MELTING PLASTIC IN FRONT OF YOUR FACE. *TR
THE DASHBOARD WITHIN MY VECHILE IS METLING. IT IS A GOOEY, STICKY AREA ALL THE WAY ACROSS THE DASHBOARD. IT CREATES A REFLECTIVE GLARE THAT INTERFERES WITH MY DRIVING. *TR
DASHBOARD "MELTED". IT'S SHINY ( BAD GLARE) AND VERY STICKY AS THOUGH THE GLUE HAS RISEN UP THROUGH IT. *TR
Mileage: 60,000
THE DASHBOARD ON THIS VEHICLE IS MELTING. I PURCHASED IT USED IN APRIL AND NOTICED ABOUT 1 MONTH LATER THAT THE DASH WAS STICKY. OVER THE LAST FEW MONTHS, IT HAS GOTTEN PROGRESSIVELY WORSE ON THE DRIVER'S SIDE TO THE POINT THAT THE GLARE CAUSES VISIBILITY ISSUES FOR THE DRIVER. *TR
Mileage: 48,000
THE DASHBOARD IN THE CAR IS MELTING - TO THE POINT THAT THE GLARE IS AFFECTING THE VIEW. *TR
BOUGHT THIS CAR USED IN JUNE 2013, AND NOTICED IN NOVEMBER OF 2013 IT STARTED TO BECOME STICKY ON THE DASHBOARD AS IF IT IS MELTING.. DIDNT REALLY BECOME AN ISSUE UNTIL IT BEGAN TO GLARE INTO MY WINDSHIELD CAUSING ME TO BE UNABLE TO SEE. I CANNOT CLEAN, OR TOUCH ANY PART OF THE DASHBOARD BECAUSE IT IS SO MELTED AND STICKY IT STICKS TO MY HANDS IF I DO. IT IS IN MY DIRECT VIEW OF WHERE I SHOULD BE LOOKING TOWARDS THE ROAD. HUGE ISSUE THAT NEEDS TO BE ADDRESSED. *TR
Mileage: 58,000
TL* THE CONTACT OWNS A 2010 MAZDA 3. THE CONTACT STATED THAT THE DASHBOARD BEGA DETERIORATING. THE CONTACT NOTICED THAT THERE WAS A STICKY SUBSTANCE ACCUMULATING AS THE FAILURE WAS BECAME PROGRESSIVELY WORSE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.
Mileage: 63,000
THE DASH OF MY MAZDA 3 2010 IS LITERALLY MELTING. THIS CAUSE A GLARE WHEN DRIVING THAT CAN'T BE AVOIDED. THIS MAKES DRIVING VERY DANGEROUS IN SUNNY CONDITIONS. *TR
Mileage: 138,000
THE DASHBOARD ON MY 2010 MAZDA 3 HAS BEGAN MELTING. THE DASHBOARD HAS BECOME STICKY AND SHINY. SOMETIMES THE SHININESS IS SO REFLECTIVE THAT IT MAKES IT DIFFICULT FOR ME TO SEE WHEN I AM DRIVING ON A SUNNY DAY. THERE ARE CHUNKS OF THE DASH THAT COME OFF LIKE CHEWING GUM. THE DASH GETS ON EVERYTHING LIKE STICKY BLACK TAR. I CAN ONLY IMAGINE THAT THERE ARE DANGEROUS TOXINS BEING RELEASED INTO THE AIR TO BREATHE WHILE DRIVING KNOWING THAT THIS SYNTHETIC MATERIAL HAS NOW BROKEN DOWN AND BEGUN TO DETERIORATE. THE CAR IS ONLY FOUR YEARS OLD AND WELL CARED FOR. WHO IS TO BLAME FOR MY LOSS OF VALUE FROM A POORLY MADE PRODUCT. *TR
Mileage: 42,000
MY DASHBOARD IS MELTING WITH THE CONSISTENCY OF PEANUT BUTTER. I HAVE BROUGHT THE CAR TO MAZDA AND THEY WILL NOT STAND BEHIND THEIR CAR. *TR
Mileage: 66,000
THE DASHBOARD ON MY 2010 MAZDA 3 BEGAN MELTING AT THE BEGINNING OF THE YEAR. OVER TIME, MORE OF THE DASHBOARD HAS BECOME STICKY AND SHINY. SOMETIMES THE SHININESS IS SO REFLECTIVE THAT IT MAKES IT DIFFICULT FOR ME TO SEE WHEN I AM DRIVING ON A SUNNY DAY. THE VEHICLE RESIDES IN HAWAII AND IS KEPT IN A GARAGE WHEN NOT IN USE. *TR
Mileage: 30,000
DASHBOARD IS MELTING, CREATING A SHINY SURFACE THAT CREATES A SEVERE GLARE AND INHIBITS VISION. THIS IS MORE THAN JUST A COSMETIC ISSUE. MAZDA REFUSED TO FIX THE PROBLEM FOR MY 2010 MAZDA3 WITH ONLY 47000 MILES ON IT. *TR
Mileage: 44,000
MAZDA 3 2010 DASH IS MELTING. I HAVE BEEN NOTICING A GLARE OVER THE LAST FEW MONTHS FROM THE DASH TO THE WINDSHIELD THAT IN SUNNY CONDITIONS WAS MAKING IT DIFFICULT TO SEE THROUGH THE GLARE. I THOUGHT IT WAS POTENTIALLY SOME ADHESIVE LEAKING OUT OF THE SEAM OF THE DASH. IT WAS GETTING WORSE OVER TIME SO THIS WEEKEND I ATTEMPTED TO CLEAN OFF THE SUBSTANCE. I FOUND THAT IT WAS NOT A SUBSTANCE BUT THE DASH HAD BECOME SOFT AND STICKY. IT WAS NOT ABLE TO BE CLEANED OFF. I HAVE USED A SUNSHADE SINCE I OWNED THE CAR (OCT 2009). I HAVE LIVED IN SOUTH FLORIDA SINCE 1985 AND HAVE OWNED MULTIPLE CARS. I LEARNED THE HARD WAY THAT YOU MUST SHADE YOUR DASH TO PREVENT IT FROM BEING DAMAGED. HOWEVER, OVER THE LAST 30 YEARS, NO DASH HAS MELTED AND CAUSED A DANGEROUS GLARE THAT IS A SAFETY HAZARD. *TR
Mileage: 38,797
THE DASHBOARD ON MY MAZDA 3 SEEMS TO BE MELTING IN HOT WEATHER. WHEN THE SUN SHINES DIRECTLY ON THE DASH, IT CAUSES A HORRIBLE GLARE ON THE WINDSHIELD MAKING IT VERY DIFFICULT TO SEE WHAT IS DIRECTLY IN FRONT OF ME. IT IS THE WORST IN AFTERNOON SUNNY WEATHER. *TR
Mileage: 70,000
MY DASHBOARD IS MELTING. THE GLARE GETS SO BAD I CAN'T SEE OUT OF THE WINDSHIELD. *TR
Mileage: 40,000
THE DASHBOARD IS "MELTING". THE POLYMERS ARE BREAKING DOWN, IT IS STICKY, AND CAUSING A GLARE ON THE ROAD/WHEN DRIVING WHICH IS DANGEROUS. *TR
Mileage: 42,000
INTERIOR DASHBOARD MELTING CAUSING BLINDING GLARE AND STICKINESS TO ANYTHING PLACED ON TOP OF IT. *TR
DASHBOARD ON THE DRIVER SIDE BEGAN TO MELT, AND CONTINUED TO DO SO. THE DASHBOARD IS STICKY AND COLLECTS DUST AND GRIM. THE MELTED MATERIAL HAS A GLOSSY SHINE REFLECTING A BRIGHT GLARE INTO THE DRIVERS EYES AND ONTO THE WINDSHIELD. IT CAUSES A DRIVING HAZARD WHEN OPERATING THE VEHICLE. *TR
I HAVE A DASH THAT IS MELTING. IT IS OVER THE INSTRUMENT CLUSTER AND IS TURNING TO A TARRY LIKE SUBSTANCE. I DOES HAVE A LOT OF REFLECTION AND COULD CAUSE SOME VISION IMPAIRMENT FROM THE GLARE IT PRODUCES. I THINK IT IS A DESIGN FLAW. THE ABOVE INCIDENT DATE IS WHEN I NOTICED THE DASH. *TR
Mileage: 40,075
MY DAUGHTER'S 2010 MAZDA3 HAS A DASHBOARD THAT IS MELTING. SHE SAYS THE GLARE FROM IT WHEN DRIVING IS VERY BAD. THIS IS A MAJOR SAFETY ISSUE AND FROM WHAT I AM SEEING REGARDING COMPLAINTS, THERE ARE MANY COMPLAINTS REGARDING THIS. WHY HAS THIS NOT BEEN ADDRESSED AS A RECALL? IT IS OBVIOUSLY A MANUFACTURER DEFECT? *TR
MY DASHBOARD BEGAN TO MELT, AND HAS CONTINUED TO DO SO SINCE. THE DASHBOARD IS STICKY AND COLLECTIONS DUST AND GRIM. THE MELTED MATERIAL HAS A GLOSSY SHINE WHICH REFLECTS A BRIGHT GLARE INTO THE DRIVERS EYES AND ONTO THE WINDSHIELD. IT IS COSMETICALLY UNATTRACTIVE AND CAUSES A DRIVING HAZARD WHEN OPERATING THE VEHICLE. *TR
Mileage: 70,000
I NOTICED THAT MY DASH BOARD HAS STARTED TO MELT CREATING A VISIBILITY PROBLEMS. IT IS VERY STICKY. *TR
THE DASHBOARD IS MELTING ON THE MOUND ABOVE THE STEERING WHEEL, IN DIRECT LINE OF VIEW OF ROAD AND CONTINUES TO SPREAD. STICKY GLUE TYPE TEXTURE THAT NEVER DRIES. UNABLE TO PUT A SUN BLOCKER IN THE VEHICLE TO CONTAIN THE SPREADING ISSUE AND WHILE DRIVING IT CREATES GLARE. *TR
Mileage: 20,000
MY MAZDA3 DASHBOARD IS MELTING. I HAVE NEVER USED ANY CHEMICAL SUBSTANCES TO CLEAN THE INTERIOR OF MY CAR. I LIVE IN SOUTH FLORIDA AND I'VE RECENTLY BEEN USING A SUNSHADE PROTECTOR BUT THAT DOESN'T NOT SEEM TO BE HELPING. THE GLARE FROM THE DASHBOARD AFFECTS MY VISION OF THE ROAD. I CONSTANTLY HAVE TO CLEAN MY WINDSHIELD WITH MILD DISH SOAP BECAUSE THE RESIDUE TRANSFER FROM MY SUNSHADE ONTO MY WINDSHIELD. THE COST OF REPLACING MY DASHBOARD IS NOT INCLUDED IN MY EXTENDED WARRANTY PACKAGE. I HAVE COMPLAINED TO MY MAZDA DEALER ON MULTIPLE OCCASIONS, BUT I WAS TOLD THAT I WOULD HAVE TO PAY $1,200.00 TO REPLACE THIS PROBLEM. IS THERE ANYTHING THAT CAN BE DONE? *TR
Mileage: 63,000
MY DASHBOARD IS MELTING AND HAS BEEN FOR THE LAST YEAR. THE GLARE THIS CAUSES ON THE WINDSHIELD MAKES IT HARD TO SEE. *TR
Mileage: 20,000
MY MAZDA 2010 DASHBOARD APPEARS TO BE MELTING. *TR
Mileage: 57,000
THE DASHBOARD OF MY MAZDA3 SEEMS TO BE MELTING. THE BRIGHT SHINY PLASTIC IS CREATING A GLARE THAT HINDERS MY VISION WHILE DRIVING. THE PLASTIC IS STICKY TO THE TOUCH. ALSO, WHEN MY CAR HAS BEEN SITTING FOR AWHILE DURING THE DAY IT SMELLS OF MELTED PLASTIC WHEN YOU GET BACK INTO IT. *TR
THE DASHBOARD IS MELTING AWAY, VERY STICKY AND VERY SHINY CAUSING THE SUN TO IMPAIR VISION AS I'M DRIVING. *TR
Mileage: 45,000
I HAVE A 2010 MAZDA 3, BOUGHT BRAND NEW, OFF THE LOT IN 2010 AND THE DASHBOARD IS MELTING, CAUSING A SEVERE GLARE ON THE WINDSHIELD. THIS IS CAUSING ME A DRIVING HAZARD AS THE GLARE MAKES IT HARD TO SEE! THE DASH MATERIAL IS ALSO CRACKING AND MELTING AROUND THE AC VENTS. *TR
THE DASHBOARD IS MELTING CAUSING A REFLECTION ON THE FRONT WINDOW WHICH IS A DRIVING HAZARD AS THE REFLECTION ON THE WINDOW CAUSES LIMITED VISIBILITY WHILE DRIVING. DASHBOARD IS MELTED AND STICKY TO THE TOUCH, MOSTLY IN FRONT OF THE DRIVERS SIDE BUT ALSO TO A LESSER DEGREE ON PASSENGER SIDE. NO CHEMICALS HAVE BEEN USED ON THE DASHBOARD. *TR
THE DASHBOARD IS MELTING!! IT APPEARS THAT IT IS DETERIORATING CAUSING VISIBILITY ISSUES. IT IS BECOMING STICKY AND APPARENTLY IS A MANUFACTURER DEFECT. AS THE SUN GLARES DOWN ON THE WINDSHIELD, THE SUNS' RAYS BOUNCE OFF THE SHINY DASHBOARD CAUSING ME TO LOSE VISION IN TRAFFIC. THE MAZDA DEALER IS NOT WANTING TO REPLACE IT STATING IT IS OUT OF WARRANTY. THEY WANT ME TO PAY OVER $400 FOR THE LABOR AND 50% OF THE PART. I EVEN CALLED THE MAZDA HQ AND THEY REFUSE TO COVER THE DAMAGE, STATING THEY COULD DO NOTHING BETTER THAN THE OFFER THE DEALERSHIP GAVE ME. I REQUESTED TO SPEAK TO HIGHER UP MANAGEMENT AT CORPORATE BUT WAS TOLD BY THE REPRESENTATIVE THAT NOBODY COULD ASSIST ME FURTHER. THIS IS SO ABSURD!!! PLEASE HELP BEFORE I HAVE AN ACCIDENT. *TR
Mileage: 28,000
VEHICLE HAS THE MELTING DASHBOARD ISSUE REPORTED ON NISSAN, MAZDA, LEXUS AND TOYOTA HTTP://WWW.ABCACTIONNEWS.COM/MONEY/CONSUMER/TAKING-ACTION-FOR-YOU/HUNDREDS-OF-DRIVERS-SAY-THEIR-DASHBOARD-IS-MELTING-AND-CAR-MAKERS-ARE-NOT-ISSUING-A-RECALL HTTP://WWW.MAZDA3FORUMS.COM/SHOWTHREAD.PHP?T=458121. *TR
Mileage: 34,500
DASHBOARD IS MELTING. IT HAS NOT BEEN EXPOSED TO ANY CHEMICALS THAT WOULD CAUSE IT. *TR
Mileage: 49,000
DASHBOARD MELTING. *TR
Mileage: 50,000
CAR'S DASHBOARD IS MELTING CLOSE TO THE WINDSHIELD. IT IS SHINY AND STICKY, AND THE REFLECTION OF THE SHINING DASH CAN SOMETIMES BE SEEN IN THE WINDSHIELD. *TR
Mileage: 37,543
DASHBOARD IS MELTING ON MY DAUGHTERS CAR. *TR
BLACK 2010 MAZDA 3, PURCHASED USED IN DECEMBER 2011; ABOUT A YEAR AND A HALF LATER THE DASH STARTED GETTING STICKY AND NOW IT IS LITERALLY MELTING. I HAVE NEVER USED ANY CLEANING PRODUCTS ON THE INTERIOR OF THE CAR AND WHEN I DO CLEAN THE INSIDE OF MY CAR, I USE A SOFT TOWEL. NOW I CANT EVEN CLEAN MY DASHBOARD, DUE TO THE STICKINESS AND POSSIBILITY OF RUINING IT EVEN MORE. THE DASH CAUSES A SEVERE GLARE WHILE DRIVING AND I FEEL THIS LACK OF VISIBILITY IS A HAZARD TO THE OPERATOR OF THE VEHICLE, PASSENGERS, OTHER DRIVERS, AND PEDESTRIANS. *TR
Mileage: 50,000
THE TOP OF THE DASHBOARD NEAR THE WINDSHIELD IS MELTING. THE DASHBOARD IS STICKY TO THE TOUCH AND HAS A VERY GLOSSY LOOK TO IT. WHEN DRIVING DURING CERTAIN TIMES OF THE DAY, THE DASHBOARD CAUSES A GLARE ON THE WINDSHIELD IN FRONT OF THE DRIVER MAKING IT DIFFICULT TO SEE WHILE DRIVING THE VEHICLE. *TR
DASHBOARD IS MELTING, WHICH HAS MADE THE SURFACE HIGHLY REFLECTIVE. THIS RESULTS IN POOR VISIBILITY WHEN IT REFLECTS INTO THE WINDSHIELD. COULD LEAD TO ACCIDENT IF IT REMAINS AS-IS. *TR
TL* THE CONTACT OWNS A 2010 MAZDA. THE CONTACT STATED THAT THE DASHBOARD IN THE VEHICLE WAS MELTING. THE CONTACT MENTIONED THE MELTED DASHBOARD REFLECTS ONTO THE WINDSHIELD AND CAUSED A GLARE THAT WOULD AFFECT THE CONTACTS VISIBILITY. THE VEHICLE WAS TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE WAS MILEAGE WAS 38,000. UPDATED 10/09/14*LJ
Mileage: 38,000
DASHBOARD IS MELTING AND CAUSING GLARE ON WINDSHIELD. CONTINUES TO GET PROGRESSIVELY WORSE WITH THE HEAT. VISIBILITY GETTING WORSE AS WELL. *TR
Mileage: 48,000
DASHBOARD MELTED FROM HEAT, MADE THE DASHBOARD STICKY AND SHINY TO THE POINT WHERE VISIBILITY CAN BE AFFECTED IF THE SUN HITS IT THE RIGHT WAY MAKING IT DIFFICULT TO SEE SPOTS IN THE ROAD. POTENTIAL HAZARD TO HIT, PROPERTY, PETS, OR EVEN SMALL CHILDREN. IF THEY CAN RECALL MAZDA FOR SPIDERS IN THEIR ENGINES THEN WE SHOULD BE ABLE TO RECALL TO FIX THIS VISIBILITY HAZARD. *TR
FOR ABOUT A YEAR NOW I HAVE BEEN NOTICING THAT MY DASHBOARD HAS BEEN MELTING. IT HAS GOTTEN SUCCESSIVELY WORSE TO THE POINT NOW THAT THE MELTING DASHBOARD IS REFLECTING ON THE WINDSHIELD. THE REFLECTION HAS GOTTEN SO BAD DURING THE DAY WHEN THE SUN IS OUT THAT THE VISIBILITY IS GREATLY IMPAIRED. MY SON WAS DRIVING THE CAR THE OTHER DAY AND HE TOLD ME HE COULD NOT SEE OUT BECAUSE OF THE GLARE. THAT IS THE POINT WHERE I DECIDED TO CONTACT THE MANUFACTURER. IT SEEMS THAT THEY WILL PAY FOR THE PART BUT THEY ARE ASKING ME TO PAY $170.00 FOR THE LABOR. THIS IS HAPPENING THROUGH NO FAULT OF MY OWN. IT IS A SAFETY RISK FOR WHOEVER IS DRIVING THE CAR AND SHOULD THEREFORE BE COVERED COMPLETELY BY THE MANUFACTURER BEFORE THERE IS LIVES LOST THROUGH THIS. *TR
Mileage: 50,000
TL* THE CONTACT OWNS A 2010 MAZDA 3. THE CONTACT STATED THAT THE DASHBOARD WAS MELTING. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING, BUT THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 25,250.
Mileage: 25,250
THE DASHBOARD IS MELTING IN THE FLORIDA HEAT. NOT MUCH ELSE TO EXPLAIN BUT THAT WHEN IT'S LEFT IN THE SUN IT MELTS.. *TR
Mileage: 80,000
THE DASHBOARD IS MELTING. THE REFLECTION FROM THE MELTING, SHINY, DASHBOARD CAN MAKE DRIVING DIFFICULT AT TIMES BECAUSE THE REFLECTIONS FROM THE DASHBOARD ONTO THE FRONT WINDSHIELD CAN NEGATIVELY AFFECT VISIBILITY. *TR
Mileage: 51,000
DASHBOARD IS MELTING, STICKY AND CRACKING. WHILE DRIVING DURING THE DAY WHEN THE SUN IS OUT, IT CREATES A GLARE RIGHT AT EYE LEVEL CAUSING UNSAFE VISIBILITY ISSUES. IT IS ALSO A STICKY MESS, WHICH CAUSES DUST, DEAD BUGS AND HAIR TO STICK TO MY DASHBOARD. *TR
I'M WRITING THIS COMPLAINT TO OFFICIALLY DETAIL, IN WRITING, THAT MAZDA HAS REFUSED TO ACKNOWLEDGE THE FACT THAT THE DASHBOARD ON MY 2010 MAZDA3 HAS MELTED! I BROUGHT THIS ISSUE TO THEIR ATTENTION THIS PAST APRIL, 2014, WHEN I HAD MY CAR AT MY LOCAL SHOP FOR OTHER REPAIR ISSUES. MY ADVISOR CALLED LATER THAT AFTERNOON TO SAY THAT HIS MANAGER STATED THAT BECAUSE MY CAR WAS "OUT OF WARRANTY", IT WAS MY RESPONSIBILITY TO REPLACE THE DASHBOARD AT A COST OF APPROXIMATELY $1000 OUT OF POCKET! THEY WERE NOT ACCOMMODATING AT ALL. THIS IS COMPLETELY LUDICROUS! CARS SHOULD NOT MELT! MY DASHBOARD IS TOTALLY RUINED! I CAN NEVER AGAIN EVEN WIPE IT OFF AS IT HAS LITERALLY TURNED INTO THE CONSISTENCY OF FLYPAPER! THE MELTED, STICKY, MESS GETS ON/RUINS EVERYTHING IT TOUCHES! AND, THIS ISN'T EVEN THE WORST PART! THE GLARE THAT RADIATES OFF OF MY WINDSHIELD AT CERTAIN TIMES OF THE DAY IS HORRIFIC! DRIVING IS A TOTAL SAFETY HAZARD!! I AM AFRAID TO DRIVE MY CAR! IT'S SO DANGEROUS! I HAVE PICTURES I CAN SEND IF YOU WOULD LIKE TO SEE THEM! I FIND THIS TO BE COMPLETELY UNACCEPTABLE! WARRANTY OR NOT, THIS IS A BLATANT DEFECT IN THE MANUFACTURING OF THIS CAR! MY LOCAL NEWS CHANNEL HAS DONE AN INVESTIGATION ON THIS ISSUE AND THE LAST I HEARD, LAWYERS ARE GETTING INVOLVED AND THEY HAD MENTIONED A CLASS ACTION LAWSUIT AGAINST MAZDA, LEXUS, AND NISSAN. SOMETHING NEEDS TO BE DONE. THIS IS NOT A RARE INCIDENT! THIS IS A HUGE, PREVALENT PROBLEM! NOT TO MENTION, THE VALUE OF MY CAR IS NOW IN THE TOILET! IF I WENT TO TRADE IT IN OR SELL IT, EVEN THOUGH IT ONLY HAS 59,000 MILES, I WOULD TAKE A HUGE HIT ON WHAT I WOULD GET FOR IT! THIS IS A DEFECT! MAZDA NEEDS TO BE HELD ACCOUNTABLE AND THEY NEED TO BE FORCED TO REPLACE ALL OF THESE DEFECTS (USING NEW, UPDATED DASHBOARD MATERIAL SO IT DOESN'T HAPPEN AGAIN), AT NO COST TO THE CONSUMER, BEFORE SOMEONE GETS KILLED BECAUSE OF THE GLARE ISSUE CAUSED BY THIS! *TR
Mileage: 50,000
DASHBOARD GETTING VERY SOFT IN THE SUN. ALWAYS REMAINS STICKY AND CONTINUES TO LEAVE RESIDUE ON THE WINDSHIELD CAUSING GLARE. *TR
Mileage: 20,000
DASH BOARD IS MELTING. WHEN DRIVING IT CAUSES A GLARE ON WINDSHIELD WHICH IS DANGEROUS WHEN DRIVING! *TR
VEHICLE WAS PURCHASED NEW. THE DASHBOARD IS MELTING. IT IS STICKY TO THE TOUCH AND SHINY. THE SHINY AREAS REFLECT SUNLIGHT AND CAUSE DIFFICULTY SEEING OUT OF THE WINDSHIELD. THIS SHOULD BE REPLACED BY THE MANUFACTURER AS IT IS AN OBVIOUS MATERIAL DEFECT! *TR
Mileage: 38,000
DASHBOARD MELTED DUE TO SUN EXPOSURE - DASHBOARD HAD TO REPLACED DUE TO GLARE ON WINDSHIELD. *TR
Mileage: 32,000
2010 MAZDA 3 DASH PANEL/DASHBOARD (P/N: BBM460400H02) IS MELTING. THE DASH PANEL SOFT-TOUCH COATING MATERIAL FIRST TURNED STICKY AND EVENTUALLY DISINTEGRATED INTO A VISCOUS SUBSTANCE. SURFACE FINISH TURNED FROM MATTE TO HIGH GLOSS. THE NOW REFLECTIVE DASH SURFACE CAUSES A LARGE GLARE ON THE WINDSHIELD AND OBSTRUCTS DRIVER'S VISIBILITY. *TR
Mileage: 44,000
THIS CAR MAZDA 3 I PURCHASED IN 2011 AS A 2010 LEFTOVER NEW, AND THE DASH BOARD IS MELTING CREATING EVERYTHING TO STICK TO IT, AND ALSO OBSTRUCTING MY VIEW THROUGH THE WINDSHIELD ON SUNNY DAYS DUE TO THE NATURE OF HOW SHINY IT IS. IT LOOKS LIKE A WET DOWN DASH BUT THE REFLECTION IS CREATING VERY DIFFICULT VIEWING PROBLEMS ON SUNNY DAYS, DUE TO THE GLARE ON THE WINDSHIELD FROM IT. IT IS VERY DANGEROUS. I WOULD APPRECIATE THIS BEING LOOKED INTO. *TR
Mileage: 11,000
THE DASHBOARD ON MY 2010 MAZDA3 HATCHBACK IS MELTING AND STICKY. WHILE DRIVING TOWARDS THE SUN, THE GLARE FROM THE SHINY STICKY AREA REFLECTS ONTO THE WINDSHIELD AND MAKES IT VERY DIFFICULT TO SEE OUT. IN FACT, I DIDN'T EVEN NOTICE THE STICKY MELTING DASH AT FIRST, WHAT I NOTICED FIRST WAS THE FACT THAT I WAS HAVING DIFFICULTY SEEING OUT OF THE WINDSHIELD. I TAKE VERY GOOD CARE OF MY CAR. I HAVE NOT USED A BUNCH OF CLEANERS ON THE DASH IN THE PAST. I DO USE A SUN SHADE IN THE WINDSHIELD WHEN PARKED. *TR
Mileage: 30,000
TOP FRONT DASHBOARD IS MELTING. THE MATERIAL IS NOW STICKY AND CAN'T BE CLEANED BECAUSE THE RAG/TOWEL STICKS. WHEN TOUCHED BLACK RESIDUE STICKS TO YOUR HANDS AND WHEN DRIVING THE SUN REFLECTS OFF THE SHINY STICKINESS AND CAUSES A DRIVING HAZARD ON THE WINDSHIELD. *JS
THE DASHBOARD IN MY MAZDA 3 IS "MELTING". THE DASHBOARD IS STICKY, TACKY TO THE TOUCH AND DEFORMING. THE CAR IS 4.5 YEARS OLD AND THE DEALERSHIP WILL NOT COVER THE ISSUE UNDER THE EXTENDED WARRANTY, MY FACTORY WARRANTY EXPIRED LAST YEAR. THIS IS CLEARLY A MANUFACTURING DEFECT.THE DASHBOARD HAS BECOME SHINY IN THE AFFECTED AREA DUE TO THE "MELTING" AND IS REFLECTING THE SUNLIGHT INTO MY EYES DURING DRIVING IN SUNNY WEATHER AND IS BECOMING A SAFETY ISSUE. *JS
Mileage: 33,000
THE DASHBOARD OF MY 2010 MAZDA3 IS MELTING. I NOTICED THIS ABOUT A MONTH AGO, BUT WHETHER IT STARTED BEFORE THAT I'M NOT SURE. NOW THERE IS A GLOSSY SHEEN TO THE DASHBOARD THAT IMPAIRS MY VISION WHEN DRIVING IN THE MORNING OR THE EVENING, WHEN THE SUN IS RISING OR SETTING. IT CREATES A GLARE ON THE GLASS. *TR
Mileage: 45,000
I OWN A 2010 MAZDA 3. WITHIN THE LAST YEAR, THE DASH HAS STARTED TO MELT. I'VE CONTACTED MAZDA AND BECAUSE IT'S OUT OF WARRANTY, THEY WERE UNABLE TO HELP IN ANYWAY. THE CAR IS ONLY 4 YEARS OLD! *TR
THE DASHBOARD ON MY CAR HAS BEGUN TO MELT, CREATING A VERY SHINY SLICK WHICH (WHEN DRIVING AT THE PROPER ANGLE) CAUSES THE SUN TO REFLECT INTO MY EYES. WHILE I HAVE HAD THE CAR FOR ABOUT 5 YEARS, IT HAS ONLY BEGUN TO MELT THIS SUMMER. *TR
THE DASHBOARD ON MY MAZDA 3, 2010 IS MELTING. IT IS SOFT AND STICKY. *TR
I HAVE HAD MY VEHICLE FOR ALMOST 4 YRS.THE DASHBOARD STARTED TO MELT IN 2013. IT CREATES A SHINY REFLECTION ON THE FRONT GLASS WHICH BECOMES VERY IRRITATING UNABLE TO SEE CLEARLY. *TR
THE DASHBOARD SEEMS TO BE MELTING BY THE FRONT WINDSHIELD. THIS IS PRODUCING A GLARE ON THE WINDSHIELD WHICH IS SEEN WHILE DRIVING. *TR
THE DASH COVER IN THE CAR IS MELTING AND THE GLARE FROM THE MELTED DASH IS CAUSING PROBLEMS WITH VISIBILITY. *TR
DASHBOARD OF MY MAZDA 3 2010 IS STICKY AND MELTING CAUSING A GLARE ON MY WINDSHIELD. THIS IS VERY UNSAFE AS I DRIVE DURING HIGH TRAFFIC TIMES. *TR
Mileage: 42,000
DASHBOARD STARTED MELTING, TO MY SURPRISE WHEN I CONTACTED THE DEALER THEY SAID THAT WAS PROBABLY BY A CLEANING PRODUCT WITCH WASN'T THE CASE. THIS IS VERY DISTRACTING WHEN DRIVING DURING THE DAY AND NIGHT BY THE GLARE, MAKES IT VERY DIFFICULT. IT SEEMS IT IS THE CASE TO MANY OTHERS MAZDA 3 OWNERS I KNOW. I NEVER SAW THIS HAPPENING TO ANY CAR DASHBOARD BEFORE. IT CONCERNS ME BECAUSE OF MY SAFETY WHEN DRIVING. *TR
THE DASHBOARD IN MY 2010 MAZDA 3 IS MELTING MAKING IT LOOK AS IF A STICKY SUBSTANCE IS COVERING IT. ON TOUCH, FINGERS STICK TO THE DASHBOARD. THE CAR REMAINS IN A COVERED PARKING GARAGE AT ALL TIMES, SO IT IS NOT BEING EXPOSED TO EXTREME HEAT CONDITIONS. THE ONLY EXPOSURE TO THE SUN IS WHILE DRIVING AND DURING THAT TIME, THE CAR'S AIR CONDITIONING IS ON. THE STICKY SUBSTANCE CAUSES A GLARE ON THE WINDSHIELD, WHICH IN FLORIDA IS A MAJOR SAFETY CONCERN. IT SEEMS A VERY CHEAP AND DEFECTIVE MATERIAL HAS BEEN USED IN THE MANUFACTURING OF THE DASHBOARD. *TR
Mileage: 41,129
IN LAST 6 MONTHS MY DASHBOARD IS MELTING! I HAVE NOTICED IT WAS GETTING SHINY AND STICKY AS IF SOMEONE HAD POURED GLUE ON IT. I HAVE TRIED TO USE NUMEROUS DIFFERENT CLEANERS AND NOTHING HAPPENS. THE SURFACE IS SO SHINY IT IS CAUSING GLARE WHEN I DRIVE OR MT TEENAGERS DRIVE THE CAR. THIS IS UNSAFE. NOW I AM RESEARCHING AND FIND NUMEROUS COMPLAINTS ABOUT SAME ISSUE. IS THIS ALSO AFFECTING MY AIRBAG? *TR
Mileage: 80,000
DASHBOARD MELTING WHICH CAUSES GLARE WHILE DRIVING. *TR
MELTING DASHBOARD - CAUSES AWFUL GLARE IN WINDOW AT TIMES OF DAY. *TR
Mileage: 60,000
WITHIN THE LAST YEAR, THE HEAT FROM THE SUN HAS MELTED THE DASHBOARD. IT BECOMES STICKY AND FLAKING OFF. THE MAJOR ISSUE IS THE GLARE IT CAUSES ON THE WINDSHIELD WHEN DRIVING. *TR
APPROXIMATELY 2 YEARS AGO I NOTICED MY DASH BOARD WAS WET LOOKING AND STICKY. IT HAS PROGRESSIVELY GOTTEN WORSE. MY DASH BOARD IS MELTING. THIS IS A HUGE SAFTEY HAZZARD AS THE GLARE FROM THE MELTING DASH AFFECTS MY VISION WHEN DRIVING DURING THE DAYLIGHT. *JS
DASHBOARD IS VERY SHINY. STARTED TO REFLECT OF WINDSHIELD AND CAUSE A GLARE. VERY STICKY AND IS LITERALLY MELTING. HAS A CONSTANT SHINE CAN NO LONGER CLEAN IT AND GLARE IS GETTING WORSE AND DANGEROUS AT THIS POINT. *JS
Mileage: 52,000
CAR WAS PURCHASED IN 2009 AND UP UNTIL LAST YEAR I HAD VERY FEW PROBLEMS AND WAS VERY HAPPY WITH THE CAR. HOWEVER, LAST YEAR I NOTICED MY DASHBOARD APPEARED TO BE VERY SHINY AND EXTREMELY STICKY. IT APPEARED AS THOUGH SOME TYPE OF GLUE HAD BEEN POURED ON IT. WHEN I TOUCHED THE DASHBOARD THE MELTED MATERIAL WOULD COME OFF ON MY FINGERS. I TOOK IT TO THE DEALERSHIP WHO SAID THEY HAD NEVER SEEN ANYTHING LIKE IT. THEY ARRANGED TO HAVE THE MAZDA AREA REPRESENTATIVE COME AND LOOK AT IT. HE EXAMINED THE DASHBOARD AND TOLD ME HE HAS SEEN THIS BEFORE, MOSTLY IN STATES LIKE FLORIDA, THAT ARE BASICALLY HOT ALL YEAR. HE STATED IT WAS THE GLUE USED TO SECURE THE DASHBOARD WHICH WAS LEACHING UP. HE APPROVED THE DEALERSHIP TO REPLACE THE PART AT NO CHARGE, HOWEVER THE DEALERSHIP SAID IT WOULD COST $300.00 TO HAVE IT INSTALLED. IF THE PART WAS FAULTY WHY DO I NEED TO PAY TO HAVE THE NEW PART INSTALLED. I HAVE DONE NOTHING AND CONTINUE TO HAVE A DEFECTIVE DASHBOARD, MY CONCERN IS WILL THE AIRBAG WORK CORRECTLY INSIDE THIS DEFECTIVE DASHBOARD? I HAVE RECENTLY SEEN THE INVESTIGATIVE REPORT ON MY LOCAL NEWS CONCERNING THIS ISSUE. WITHOUT QUESTION THIS IS A SAFETY ISSUE IN MY OPINION. *TR
THE WHOLE DASHBOARD IS MELTING. *TR
Mileage: 29,000
MY 2010 MAZDA 3 DRIVES FINE AND DOES NOT HAVE MECHANICAL ISSUES. THE ISSUE INVOLVES THE INTERIOR DASHBOARD. SINCE IT WAS MADE FROM SOME TYPE OF RUBBER, THE SUN HAS BEEN MELTING IT. AESTHETICALLY IT DOESN'T LOOK GOOD, BUT WHILE DRIVING TOWARD THE DIRECTION OF THE SUN, THE GLARE IT CAUSES ON MY FRONT WINDSHIELD HAS BEEN AFFECTING MY DRIVING. I HAVE SPOKEN TO A COUPLE OF PEOPLE AT A LOCAL MAZDA DEALERSHIP AND ONE RIDICULOUS EMPLOYEE GAVE ME RECOMMENDATIONS SUCH AS TO PARK MY CAR IN A GARAGE, OR UNDER TREES WHENEVER POSSIBLE. APART FROM THOSE IDIOTIC REMARKS, I WILL HAVE TO PAY OUT-OF-POCKET DUE TO THE FACT THAT I AM NOW PAST MY WARRANTY. I PREVIOUSLY OWNED A MITSUBISHI FOR 10 YEARS AND THAT NEVER HAD ISSUES ALONG THOSE LINES. I HAVE TAKEN VARIOUS PHOTOGRAPHS OF HOW MY VISION IS BEING OBSTRUCTED AND WOULD HAPPILY SEND THEM TO ANYONE I NEED TO. THE CHEAP RUBBER MATERIAL USED FOR THE DASHBOARD SHOULD NOT SIMPLY MELT BECAUSE OF THE SUN. THE SUN WILL ALWAYS BE PRESENT, THEREFORE THESE THINGS SHOULD BE TAKEN INTO CONSIDERATION DURING MANUFACTURING. I WOULD LOVE TO GET THIS ISSUE RESOLVED BEFORE HAVING TO LOSE MONEY AND NEVER DEAL WITH MAZDA AGAIN. OVERALL I LIKE THE CAR, BUT I CANNOT STAND THE WAY THE INTERIOR HAS DIMINISHED IN SUCH A SHORT PERIOD OF TIME. *TR
HI, THIS MORNING I WAS DRIVING ON MY WAY TO WORK WHEN ALL OF A SUDDEN MY ENTIRE SUNROOF EXPLODED AND SHATTERED. THERE WAS NOTHING THAT HIT MY CAR, NOR NOTHING THAT HIT MY SUNROOF. I WAS TRAVELING AT 65MPH ON I-25 IN ALBUQUERQUE, NM. NEITHER THE SUNROOF NOR THE CAR HAVE BEEN CHANGED IN ANYWAY FROM THEIR STOCK FORM. THE EXPLOSION OF THE SUNROOF WAS VERY SCARY AND ALMOST CAUSE ME TO CRASH. *TR
Mileage: 19,000
THE DRIVER SIDE INTERIOR DOOR LATCH CABLE BROKE. THIS IS THE SECOND TIME THIS HAS HAPPENED WITH THE NEW MAZDA 3. *TR
Mileage: 45,000
(2010 MAZDA3 5-DR WITH SUNROOF) WHEN SUNROOF IS FULLY OPENED AND DRIVING AROUND 35 MILES/HR, COMPLETE ROOF STARTS TO VIBRATE PRODUCING LOUD NOISE. I TOOK THE CAR TO A CAR DEALER AND TECHNICIAN NOTICED THE PROBLEM AS WELL. I WAS TOLD THAT THE CAR IS NEW DESIGN AND THAT MAZDA ENGINEERING RECEIVED A COMPLAIN. NO ACTION TAKEN BUT ADVISED TO PURCHASE A WIND DEFLECTOR. THE VIBRATION HAPPENS EVERY TIME I OPEN THE SUNROOF. *TR
Mileage: 300