12
Complaints
2
Crashes
2
Fires
0
Deaths
!

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Structure Complaints

Showing 12 of 12
Nov 13, 2018 136,000 mi

WHILE DRIVING DOWN THE HIGHWAY MY DRIVER SIDE SLIDING DOOR FLEW OPEN WITH MY 5 AND 3 YEAR OLD IN THE CAR. WHEN I PULLED OVER AND TRIED TO CLOSE IT I COULD SEE THAT THE LATCH WAS FROZEN OPEN. I COULD NOT GET IT TO LATCH AGAIN UNTIL THE TEMPERATURE HAD BEEN WARMER FOR HALF THE DAY. IT HAS BEEN COLDER THAT 25 DEGREES FOR THE LAST 3 DAYS.

Nov 13, 2018 136,000 mi

WHILE DRIVING DOWN THE HIGHWAY MY DRIVER SIDE SLIDING DOOR FLEW OPEN WITH MY 5 AND 3 YEAR OLD IN THE CAR. WHEN I PULLED OVER AND TRIED TO CLOSE IT I COULD SEE THAT THE LATCH WAS FROZEN OPEN. I COULD NOT GET IT TO LATCH AGAIN UNTIL THE TEMPERATURE HAD BEEN WARMER FOR HALF THE DAY. IT HAS BEEN COLDER THAT 25 DEGREES FOR THE LAST 3 DAYS.

May 29, 2018 Fire 10 mi

I WAS DRIVING THE VEHICLE, MADE A U TURN AND SUDDENLY ALL LIGHTS ON THE DASHBOARD WENT OFF AND THE VEHICLE STARTED TO TURN ON AND OFF WITH NO KEY IN THE IGNITION AND CAUGHT FIRE. I HAD PARKED THE VEHICLE ON THE SIDE ROAD ON A CITY STREET.

May 29, 2018 Fire 10 mi

I WAS DRIVING THE VEHICLE, MADE A U TURN AND SUDDENLY ALL LIGHTS ON THE DASHBOARD WENT OFF AND THE VEHICLE STARTED TO TURN ON AND OFF WITH NO KEY IN THE IGNITION AND CAUGHT FIRE. I HAD PARKED THE VEHICLE ON THE SIDE ROAD ON A CITY STREET.

Sep 21, 2016 Crash 110,000 mi

TL* THE CONTACT OWNS A 2006 MAZDA 5. THE CONTACT STATED THAT THE PLASTIC GUARD AROUND THE TIRE FRACTURED AND DETACHED ON THE FRONT DRIVER SIDE OF THE VEHICLE. AS A RESULT, THE BRAKE LINE WAS CUT BY THE PLASTIC AND CAUSED THE DRIVER TO CRASH INTO A ROCK WALL. THE BRAKE CALIPER AND DRIVER DOOR WERE DAMAGED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.

Sep 21, 2016 Crash 110,000 mi

TL* THE CONTACT OWNS A 2006 MAZDA 5. THE CONTACT STATED THAT THE PLASTIC GUARD AROUND THE TIRE FRACTURED AND DETACHED ON THE FRONT DRIVER SIDE OF THE VEHICLE. AS A RESULT, THE BRAKE LINE WAS CUT BY THE PLASTIC AND CAUSED THE DRIVER TO CRASH INTO A ROCK WALL. THE BRAKE CALIPER AND DRIVER DOOR WERE DAMAGED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.

Oct 30, 2014

I OWN A 2006 MAZDA5 AND THE SEATBELT BASE CONNECTOR FELL APART, LITERALLY COLLAPSED AND ALL THE PIECES OF HARD PLASTIC CAME OFF LEAVING AN UNLATCHABLE METAL PLATE. I CANNOT AFFORD TO FIX THE THING BECAUSE IT IS TOO EXPENSIVE FOR MY SINGLE MOM FIXED BUDGET OF 3 KIDS AND NO WORK BECAUSE I ATTEND SCHOOL FULL TIME. *TR

Oct 30, 2014

I OWN A 2006 MAZDA5 AND THE SEATBELT BASE CONNECTOR FELL APART, LITERALLY COLLAPSED AND ALL THE PIECES OF HARD PLASTIC CAME OFF LEAVING AN UNLATCHABLE METAL PLATE. I CANNOT AFFORD TO FIX THE THING BECAUSE IT IS TOO EXPENSIVE FOR MY SINGLE MOM FIXED BUDGET OF 3 KIDS AND NO WORK BECAUSE I ATTEND SCHOOL FULL TIME. *TR

Jun 27, 2013

TL* THE CONTACT OWNS A 2006 MAZDA MAZDA5. THE CONTACT STATED THAT THERE WAS A CRACK ON THE RIGHT HINGE OF THE REAR HATCH. THE CONTACT SPOKE TO THE MANUFACTURER ABOUT THE FAILURE, BUT THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGES WERE UNKNOWN. *TR

Jun 27, 2013

TL* THE CONTACT OWNS A 2006 MAZDA MAZDA5. THE CONTACT STATED THAT THERE WAS A CRACK ON THE RIGHT HINGE OF THE REAR HATCH. THE CONTACT SPOKE TO THE MANUFACTURER ABOUT THE FAILURE, BUT THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGES WERE UNKNOWN. *TR

Jun 4, 2013 50,000 mi

UPDATE - TIRE WEAR/SUSPENSION. I CONTACTED MAZDA USA VIA E-MAIL ON 5/31/13. I RECEIVED A RESPONSE CONCERNING THIS MATTER AND WAS GIVEN A CANNED RESPONSE BUT IT WAS BASICALLY "SORRY FOR YOUR LUCK" YOU WILL NEED TO TAKE TO A MAZDA DEALER TO SEE WHAT STEPS "YOU" CAN TAKE TO ENSURE A BETTER LIFE FOR YOUR VEHICLE AND TO TRY TO AVOID SUCH COSTLY REPAIRS. THERE WAS NO OFFER TO ASSIST. I CALLED THE REP AND WAS BASICALLY TOLD THE SAME THING. I ASKED HOW MANY REPORTS OF THE ALIGNMENT/TIRE WEAR ISSUES WERE REPORTED TO THEM AND WAS TOLD THEY WOULD NOT PROVIDE THAT INFORMATION. I'VE RE-CHECKED NHTSA'S WEB PAGE AND NOTED THESE ISSUES FROM 2006 TO 2011 MODELS ARE HEAVILY DOCUMENTED. PAGES AND PAGES OF THE SAME PROBLEM EXISTS. WITH THE UNEVEN TIRE WEAR OF MAZDA 5 VEHICLES HAPPENING TO THE INNER WALL OF THE TIRES, A REGULAR DRIVER CAN NOT SEE, THE OUTSIDE OF THE TIRE APPEARS TO HAVE PLENTY OF TREAD, WHILE THE INSIDE OF THE TIRE IS PRACTICALLY BALD. THIS CAUSES POTENTIAL BLOW OUTS, AND DRIVING HAZARDS - BOTH MY BLOW OUTS - INNER WALL WEAR! PLEASE HELP ASAP! *TR

Jun 4, 2013 50,000 mi

UPDATE - TIRE WEAR/SUSPENSION. I CONTACTED MAZDA USA VIA E-MAIL ON 5/31/13. I RECEIVED A RESPONSE CONCERNING THIS MATTER AND WAS GIVEN A CANNED RESPONSE BUT IT WAS BASICALLY "SORRY FOR YOUR LUCK" YOU WILL NEED TO TAKE TO A MAZDA DEALER TO SEE WHAT STEPS "YOU" CAN TAKE TO ENSURE A BETTER LIFE FOR YOUR VEHICLE AND TO TRY TO AVOID SUCH COSTLY REPAIRS. THERE WAS NO OFFER TO ASSIST. I CALLED THE REP AND WAS BASICALLY TOLD THE SAME THING. I ASKED HOW MANY REPORTS OF THE ALIGNMENT/TIRE WEAR ISSUES WERE REPORTED TO THEM AND WAS TOLD THEY WOULD NOT PROVIDE THAT INFORMATION. I'VE RE-CHECKED NHTSA'S WEB PAGE AND NOTED THESE ISSUES FROM 2006 TO 2011 MODELS ARE HEAVILY DOCUMENTED. PAGES AND PAGES OF THE SAME PROBLEM EXISTS. WITH THE UNEVEN TIRE WEAR OF MAZDA 5 VEHICLES HAPPENING TO THE INNER WALL OF THE TIRES, A REGULAR DRIVER CAN NOT SEE, THE OUTSIDE OF THE TIRE APPEARS TO HAVE PLENTY OF TREAD, WHILE THE INSIDE OF THE TIRE IS PRACTICALLY BALD. THIS CAUSES POTENTIAL BLOW OUTS, AND DRIVING HAZARDS - BOTH MY BLOW OUTS - INNER WALL WEAR! PLEASE HELP ASAP! *TR