14
Complaints
2
Crashes
0
Fires
0
Deaths
!

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Structure Complaints

Showing 14 of 14
May 15, 2021 Crash 110,300 mi

REAR-ENDED WHILE STOPPED BY TRUCK GOING UNDER 20 MPH. OUR HEADS STRUCK HEADRESTS AND DRIVER AND FRONT PASSENGER SEATS INSTANTLY RECLINED BACK ONTO FRONT OF CHILDREN'S CAR SEATS. THEY'RE LEGS WOULD HAVE BEEN CRUSHED AT THE KNEES IF THEY WERE IN THE ACCIDENT. OUR NECKS WERE SORE FROM WHIPLASH.

May 15, 2021 Crash 110,300 mi

REAR-ENDED WHILE STOPPED BY TRUCK GOING UNDER 20 MPH. OUR HEADS STRUCK HEADRESTS AND DRIVER AND FRONT PASSENGER SEATS INSTANTLY RECLINED BACK ONTO FRONT OF CHILDREN'S CAR SEATS. THEY'RE LEGS WOULD HAVE BEEN CRUSHED AT THE KNEES IF THEY WERE IN THE ACCIDENT. OUR NECKS WERE SORE FROM WHIPLASH.

Jan 22, 2020 122,000 mi

IT'S VERY COMMON IN THE MAZDA 5 CARS FOR THE EMISSION COMPONENTS TO FAIL OFTEN AND AFFECTS THE FUEL ECONOMY WHICH CAUSES LOSS OF FUEL, MONEY ETC. IT'S ALSO A SAFETY CONCERN AS THE EVAP LEAKS COULD RELEASE FUEL VAPORS TO THE ATMOSPHERE AND POLLUTING IT. AS WELL AS FIRE HAZARDS DUE TO THE FUEL LEAKS. I'VE NOTICED MANY CUSTOMERS APPROACHING THE DEALER DUE TO THIS PROBLEM WHICH KIND OF GIVES US THE FEELING THAT THIS A VERY COMMON ISSUE WITH THE MAZDA5 VEHICLES.

Jan 22, 2020 122,000 mi

IT'S VERY COMMON IN THE MAZDA 5 CARS FOR THE EMISSION COMPONENTS TO FAIL OFTEN AND AFFECTS THE FUEL ECONOMY WHICH CAUSES LOSS OF FUEL, MONEY ETC. IT'S ALSO A SAFETY CONCERN AS THE EVAP LEAKS COULD RELEASE FUEL VAPORS TO THE ATMOSPHERE AND POLLUTING IT. AS WELL AS FIRE HAZARDS DUE TO THE FUEL LEAKS. I'VE NOTICED MANY CUSTOMERS APPROACHING THE DEALER DUE TO THIS PROBLEM WHICH KIND OF GIVES US THE FEELING THAT THIS A VERY COMMON ISSUE WITH THE MAZDA5 VEHICLES.

Feb 7, 2018 85,475 mi

LIFT GATE SUPPORTS - URGENT SAFETY RECALL RECEIVED- CARDINALE MAZDA PEORIA, AZ, REFUSES TO SCHEDULE REPAIRS-

Feb 7, 2018 85,475 mi

LIFT GATE SUPPORTS - URGENT SAFETY RECALL RECEIVED- CARDINALE MAZDA PEORIA, AZ, REFUSES TO SCHEDULE REPAIRS-

Jan 6, 2018 10,800 mi

LIFTGATE STRUTS WHICH ACCORDING TO MAZDA WERE REPLACED PURSUANT TO RECALL FAILED CAUSING LIFTGATE TO FALL RESULTING IN MINOR INJURY TO MY HAND.

Jan 6, 2018 10,800 mi

LIFTGATE STRUTS WHICH ACCORDING TO MAZDA WERE REPLACED PURSUANT TO RECALL FAILED CAUSING LIFTGATE TO FALL RESULTING IN MINOR INJURY TO MY HAND.

Jun 2, 2017

TL* THE CONTACT OWNS A 2012 MAZDA 5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V644000 (STRUCTURE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO THE MAZDA DEALER (MATTHEWS MAZDA; 3013 OLD VESTAL RD B, VESTAL, NY 13850; (607) 729-6261) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED AT 800-222-5500 AND DID NOT KNOW WHEN THE PARTS WOULD ARRIVE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Jun 2, 2017

TL* THE CONTACT OWNS A 2012 MAZDA 5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V644000 (STRUCTURE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO THE MAZDA DEALER (MATTHEWS MAZDA; 3013 OLD VESTAL RD B, VESTAL, NY 13850; (607) 729-6261) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED AT 800-222-5500 AND DID NOT KNOW WHEN THE PARTS WOULD ARRIVE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Apr 20, 2015 136 mi

AFTER PURCHASING THE VEHICLE I NOTICED FROM DAY ONE, THERE WAS SOMETHING WRONG IN THE REAR TIRES FOR BRAKE ASSEMBLY. EACH TIME I'D VISIT THE SHOP I WAS TOLD EVERYTHING WAS FINE. I BELIEVE SOMEWHERE AROUND 12,000 MILES I NOTICED THE TIRES WERE GETTING BALD. THEY CHECK THE ALIGNMENTS SHORTLY AFTER THE CAR WAS PURCHASED AND SAID EVERYTHING WAS FINE. LATER I HAD ANOTHER ALIGNMENT DONE BECAUSE THE VEHICLE SEEM TO PULL MORE TO THE LEFT. THEY SAID IT WAS A LITTLE BIT OUT OF ALIGNMENT BUT EVERYTHING WAS OKAY. WHEN I QUESTIONED HIM ON THE TIRES WHICH BY THE WAY I HAD TO REPLACE ONE WHILE ON THE TRIP. THEIR REPLY WITH THE SAME THESE ARE CHEAP TIRES PUT ON BY THE MANUFACTURER AND SHOULD NOT LAST ANYMORE 12,000 MILES. AFTER GETTING NOWHERE I FINALLY WENT TO TIRE KINGDOM AND REPLACED ALL FOUR TIRES AT MY COST. I FELT THE DEALER SHOULD HAVE CONTACTED THE MANUFACTURER AND SEE IF THIS COULD'VE BEEN RESOLVED. NO LUCK. *TR

Apr 20, 2015 136 mi

AFTER PURCHASING THE VEHICLE I NOTICED FROM DAY ONE, THERE WAS SOMETHING WRONG IN THE REAR TIRES FOR BRAKE ASSEMBLY. EACH TIME I'D VISIT THE SHOP I WAS TOLD EVERYTHING WAS FINE. I BELIEVE SOMEWHERE AROUND 12,000 MILES I NOTICED THE TIRES WERE GETTING BALD. THEY CHECK THE ALIGNMENTS SHORTLY AFTER THE CAR WAS PURCHASED AND SAID EVERYTHING WAS FINE. LATER I HAD ANOTHER ALIGNMENT DONE BECAUSE THE VEHICLE SEEM TO PULL MORE TO THE LEFT. THEY SAID IT WAS A LITTLE BIT OUT OF ALIGNMENT BUT EVERYTHING WAS OKAY. WHEN I QUESTIONED HIM ON THE TIRES WHICH BY THE WAY I HAD TO REPLACE ONE WHILE ON THE TRIP. THEIR REPLY WITH THE SAME THESE ARE CHEAP TIRES PUT ON BY THE MANUFACTURER AND SHOULD NOT LAST ANYMORE 12,000 MILES. AFTER GETTING NOWHERE I FINALLY WENT TO TIRE KINGDOM AND REPLACED ALL FOUR TIRES AT MY COST. I FELT THE DEALER SHOULD HAVE CONTACTED THE MANUFACTURER AND SEE IF THIS COULD'VE BEEN RESOLVED. NO LUCK. *TR

May 6, 2013 34,800 mi

FINDING MULTIPLE YELLOW SPIDERS IN THE CAB OF THE OF OUR CAR. *TR

May 6, 2013 34,800 mi

FINDING MULTIPLE YELLOW SPIDERS IN THE CAB OF THE OF OUR CAR. *TR