2009 MAZDA MAZDA6 Structure Problems

My rear subframe rusted thru and has holes in it. It is too dangerous to drive and mazda won't recall the rear like the front subframe knowing that a lot of people are suffering from the same issue. A subframe should last a long time. My mechanic inspected the car and feels like it's not safe to drive.

The front and rear crossmembers have significant rust. The front has holes and chunks of metal missing due to rust corrosion. The rear has flaking and is deeply pockmarked with rust. These are structural components. Failure can lead to a crash.

2009 Mazda 6 Rear subframe and springs are deemed unsafe due to extreme rusting and corrosion. The vehicle is registered and has been registered in both NY and PA (salt states), however was regularly washed and garage maintained. Vehicle will no longer pass inspection due to this issue and Mazda indicates no recall for the rear at this time and is ignoring that this is a highly prevalent issue. Mazda recalled and acknowledged this issue on these makes/models related to the front; however refuses to acknowledge and repair/recall the issue extending to the rear. The vehicle is in otherwise good shape, and the extreme rusting to the subframe/springs is not consistent with normal wear and tear. This is an extremely prevalent issue arising to these vehicles being ignored by Mazda. Mechanics are indicating the issue is extremely deteriorated and not safe, but that the vehicle is in otherwise good shape and the issue is consistent with faulty parts.

I have a 2009 Mazda 6, the subframe/engine cradle has completely rusted out on the right side causing the lower control arm to detach from the frame while I was driving almost causing a accident luckily I was driving slow at the time. There was a recall for this exact issue, I contacted Mazda and they have no open recalls and can not help me

"What component or system failed or malfunctioned, and is it available for inspection upon request?" - Rear subframe. Total rust through due to improper steel alloy and insufficient paint. Same as happened for the front subframe. Front subframe was recalled as 2818I (Mazda's number) and 19V-323, 18V-631 (NHTSA numbers). NHTSA should also mandate rear subframe be recalled. "How was your safety or the safety of others put at risk?" - Total catastrophic structural failure of rear suspension. Would result in a total loss of control while driving. This would likely lead to a severe, possibly fatal accident at-speed. "Has the problem been reproduced or confirmed by a dealer or independent service center?" - As reported by independent service center. "Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others?" - no, this exact vehicle has not been inspected by manufacturer. Manufacturer is doubtless aware of the issue. A cursory google search leads to dozens of identical cases. "Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear?" - there were no warnings of the failure prior to discovery by service center.

I took my car to the mechanic for some routine maintenance and they called to tell me they discovered that the rear subframe is completely corroded. They say the car is not safe to drive, as it could come apart at any moment, and it will cost so much to repair (current estimate is $8000 and still climbing!) that it may be better for me to buy a new car (which I cannot afford). The mechanic expressed shock at how badly the subframe has deteriorated. He said it is in much worse shape than the rest of the car, which I have always maintained carefully. In 2019 my car was recalled for a defective front cross-member, which the dealer replaced. I was told at the time that it was recalled because the coating applied to it was defective and did not protect the part from corrosion. Based on my research, it seems that the same defective coating was applied to the rear subframe, and that it is why it has rusted so quickly and severely. I see that the NHTSA is already aware of this issue - [XXX] . The exact problem I am having is described in [XXX] : "Mazda6 owners told NHTSA there was severe corrosion of the right rear subframes that caused the steering rack mounting bolts to fail." It is completely unacceptable that Mazda replaced the defective part in the front but has not replaced the similarly defective part in the rear, which has failed for the same reason. I am furious that this has made my beloved car, which is otherwise in very good shape and runs beautifully, undriveable. Mazda should be required to repair this severe safety defect, which is entirely their responsibility! Thank you for your time. I look forward to hearing from you at your earliest convenience. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

* Drivers side (worst) and passenger side rear lower control arm. Both are available for inspection upon request. * The drivers side rear lower control arm rusted through and cracked near the point where it connects to the rear subframe. The right lower control arm did not yet visibly crack (it's still on the vehicle), but it is also severely rusted. If driven and either completely separated, loss of control as well as flying debris on the road would have been nearly certain. * I cannot drive the car to a dealer or service center. The problem is visibly obvious and online owners forums anecdotally indicate the problem is widespread. * The component is available for inspection. I have shown my mechanic and intend to take to a dealer. Because there was no accident or injury, thankfully, I have no cause for engaging police or insurance. * There was no warning/indicator in the vehicle. The first symptom of trouble was severe wear on the inside of the left rear tire. The vehicle then had a four-wheel alignment and suspension components were noted to be tight and adjusted into spec at that point. Some weeks later, we heard disturbing noises from the rear as we went over even small bumps in the road. We noticed the suspicious sound during a local drive and drove gently and directly home, so cannot say how much the partial break may have affected control at that point. Upon inspection, the rusted & cracked steel of the driver's side control arm was readily visible. Other notes: The rear subframe itself shows significant flaking and rust in comparison to the rest of the vehicle's undercarriage, but at least there appears to be more substance left to the metal of the subframe. Photos & measurements available upon request.

The right side of the dashboard melts when the sun is out it’s very sticky and black comes off

Rear subframe rust got so bad the control arm snapped off and nearly killed my family.

Rear subframe rusted completely out

I own a 2009 mazda 6 witch is my only vehicle I had tooken it to a mechanic shop due to noise comming from the front and rear of the car under farther investigation I was notified by the mechanic that the entire front and rear subframes were badly rotted and rusty i than took the car to a mazda dealer for further inspection we’re I was notified that they would replace the front sub frame under recall but I would still have to pay out of pocket for all the other suspension components long story short I was given an estimate of thousands n thousands of dollars that I could not afford and was told the car is unsafe to drive mainly due to the rear subframe and components bein severely rusted I would just like to know why there hasent been a recall for the rear subframe on this vehicle when there has been hundreds of other complaints about the same thing I’m goin through about the same year make and model vehicle so now I am out of a vehicle due to it bein unsafe to drive that could cost me my job

The contact owns a 2009 Mazda Mazda6. The contact stated that while driving the vehicle at an undisclosed speed, there was an abnormal squealing sound coming from the front of the vehicle while turning, also while depressing the brake pedal. The vehicle was taken to an independent mechanic who discovered corrosion and a hole on the front passenger’s side suspension cross member. The vehicle was then towed to the local dealer who confirmed the diagnosis and informed the contact that the vehicle was previously repaired under NHTSA Campaign Number: 18V631000 (Suspension, Structure). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 85,600.

Mileage: 85,600

There was a recall for the front K-frame (Sub-frame) due to excessive corrosion. However the rear also has the same issue and loses structural integrity because of it. The rear control arms can snap through the frame where they are mounted, resulting in an increased likelihood of losing control.

MY DASHBOARD (CRASH PAD) ON MY PASSENGER SIDE OVER MY AIRBAG IS MELTING AND CRACKING CAUSING ME TO BE CONCERNED ABOUT SAFETY IN THE EVENT OF AN ACCIDENT. MAZDA CLAIMS THAT RECALL ENDED IN MARCH OF 2019 BUT I WAS NEVER NOTIFIED BY MAZDA OF THIS RECALL THEREFORE I FEEL IT SHOULD BE EXTENDED FOR MY SAFETY. THE CRASH PAD BECOMES STICKY, MELTS AND CRACKS THE DASHBOARD. MY VEHICLE IS STILL IN OPERATION AND THEREFORE MY SAFTEY IS STILL IMPORTANT

THE DASHBOARD HAS MELTED. THE CAR IS USUALLY PARKED OUTSIDE. IT STARTED MELTING IN 2017, BUT IT HAS GOTTEN WORSE. WHEN THE SUN IS BRIGHT, THE REFLECTION WILL CAUSE DRIVING CONCERNS.

Mileage: 150,000

TL* THE CONTACT OWNS A 2009 MAZDA MAZDA6. THE CONTACT STATED WHILE THE VEHICLE WAS BEING SERVICED BY AN INDEPENDENT MECHANIC, HE WAS INFORMED THAT THE SUBFRAME WAS CORRODED. THE CONTACT CALLED SOUTH BURLINGTON MAZDA (1795 SHELBURNE RD, SOUTH BURLINGTON, VT 05403, 802- 660-6900) AND MADE THE DEALER AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 18V631000 (SUSPENSION, STRUCTURE) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 77,000.

Mileage: 77,000

I RECENTLY NOTICED OUT OF NO WHERE THE DASHBOARD ON MY CAR CRACKED FOR NO REASON IT IS RIGHT BY THE FRONT PASSENGER AIRBAG. IT IS ALSO EXTREMELY STICKY . I DON'T FEEL SAFE DRIVING IT IN THIS CONDITION

Mileage: 75,000

I RECENTLY NOTICED THAT MY DASHBOARD HAS BECOME CRACKED AND VERY STICKY . I DO NOT KNOW HOW THIS HAPPENED WHEN I CONTACTED MAZDA TO GET IT FIXED I WAS TOLD THEY CAN NOT REPLACE THAT PART . I DON'T KNOW WHAT TO DO I FEEL STUCK I PAID A LOT OF MONEY FOR THIS CAR

Mileage: 75,000

DOOR LATCH STICKS WHEN OPENING, CAUSING DOOR TO POSSIBLY STAY OPEN UNBEKNOWNST TO DRIVER AND CAUSE DOOR TO OPEN WHILE DRIVING AND POSSIBLY EJECT NON SECURED PERSONS OR OBJECTS IN CAR. FOUND OUT DURING OPERATION WHEN THE DOOR NEXT TO MY TODDLER SWUNG OPENED IN A TURN.

Mileage: 126,000

THIS VEHICLE HAD THE FRONT SUB-FRAME REPLACED BASED ON NHTSA COMPLAINT 11100333 AND THE SUBSEQUENT RECALL FROM MAZDA WITH NHTSA ID 18V-631. IT IS NOW TWO YEARS LATER AND THE REAR SUB-FRAME WAS SO ROTTED THAT IT WAS FALLING APART. MY VEHICLE WOULD NOT PASS THE STATE SAFETY INSPECTION WITHOUT IT BEING FIXED. IT WAS REPAIRED BY A NON-DEALER MECHANIC IN FEB 2020. THE MECHANIC TRIED FOR SEVERAL MONTHS TO GET A NEW REAR SUB-FRAME BUT COULD NOT BECAUSE IT IS ON MANUFACTURER BACK-ORDER. SINCE THIS IS MY ONLY VEHICLE AND I NEEDED IT TO BE FIXED ASAP, A USED SUB-FRAME HAD TO BE INSTALLED. BECAUSE THE NEW PART WAS UNAVAILABLE THIS MAKES ME THINK THAT THIS IS A WIDESPREAD PROBLEM AND THE MANUFACTURER CAN'T KEEP UP WITH THE DEMAND. I WAS TOLD BY A MAZDA DEALER THAT THE REAR SUB-FRAME IS NOT COVERED UNDER THE SAME RECALL AS THE FRONT. BOTH ITEMS WERE MANUFACTURED AT THE SAME TIME USING THE SAME INFERIOR STEEL SO I THINK THIS SHOULD ALSO BE COVERED. I DEFINITELY FEEL THAT ANOTHER MAZDA RECALL SHOULD BE ISSUED FOR THE REAR SUB-FRAME.*DT *AS

Mileage: 163,000

TL* THE CONTACT OWNS A 2009 MAZDA 6. THE CONTACT STATED THAT THE DASHBOARD WAS MELTING, SHINY, AND STICKY TO THE TOUCH. THE REFLECTION FROM THE SUNSHINE AND APPROACHING HEADLIGHTS FROM ONCOMING TRAFFIC AT NIGHT AFFECTED THE CONTACT'S VISION TO SAFELY OPERATE THE VEHICLE. HENNESSY MAZDA (7261 JONESBORO RD, BUILDING 2, MORROW, GA 30260, (844) 237-2079) STATED THAT THE EXTENDED WARRANTY WAS EXPIRED BY SIX MONTHS AND NOTHING COULD BE DONE TO ASSIST WITH THE REPAIR COSTS. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT TO CALL NHTSA. THE FAILURE MILEAGE WAS 125,000.

Mileage: 125,000

TL* THE CONTACT'S DAUGHTER OWNS A 2009 MAZDA 6. WHILE THE VEHICLE WAS UNDERGOING A ROUTINE OIL CHANGE, THE TECHNICIAN AT WHALING CITY FORD LINCOLN MAZDA (475 BROAD ST, NEW LONDON, CT 06320, (860) 333-1841) NOTICED THAT THE REAR SUBFRAME HAD SEVERE CORROSION AND NEEDED TO BE REPLACED. THE DEALER DEEMED THE VEHICLE UNSAFE TO DRIVE. THE FRONT END SUBFRAME WAS REPLACED; HOWEVER, THE REAR SUBFRAME WAS NOT. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 18V631000 (SUSPENSION, STRUCTURE). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000. *LN *JB

Mileage: 150,000

WHILE PULLING DOWN MY STREET AFTER BACKING OUT OF MY DRIVEWAY, I HEARD A NOISE FROM THE REAR OF THE CAR THAT WAS NOT NORMAL. IT WAS MORE EVIDENT GOING OVER BUMPS. MY CAR WAS DUE FOR AN OIL CHANGE ANYWAY SO I WENT TO MY LOCAL REPAIR SHOP AND ASKED THEM TO INVESTIGATE. THE REAR CROSS MEMBER IS COMPLETELY RUSTED THROUGH CAUSING A NEARLY CATASTROPHIC FAILURE OF THE RIGHT REAR SECTION, INCLUDING A PIECE THAT RUSTED OFF AND IS FLOATING WITHIN THE SPRING. MAZDA DID ISSUE A RECALL FOR THIS VERY ISSUE, BUT IT ONLY COVERS THE FRONT CROSS MEMBER, WHICH IS ABSURD. I CALLED MAZDA TO CONFIRM THAT THE RECALL DOESN'T APPLY TO THE REAR, AND JOSE, THE REPRESENTATIVE I SPOKE TO BY PHONE ACKNOWLEDGED THAT IT DOES NOT. I AM IN A RUST BELT STATE, AND IF SALT CAN AFFECT THE FRONT CROSS MEMBER, OBVIOUSLY IT CAN AFFECT THE REAR IN THE SAME NEGATIVE FASHION. JUST BECAUSE THE REAR DOESN'T TURN THE CAR, DOESN'T MEAN IT POSES LESS OF A DANGER AS EVIDENCED BY MY VEHICLE.

Mileage: 165,800

TL* THE CONTACT OWNS A 2009 MAZDA 6. THE CONTACT RECEIVED A RECALL NOTICE BACK IN MARCH OF 2019 FOR NHTSA CAMPAIGN NUMBER: 18V631000 (SUSPENSION, STRUCTURE). THE CONTACT CALLED GARDEN CITY MAZDA AT 516-874-0385 AND INFORMED THEM THAT THE PARTS TO REMEDY THE RECALL WERE UNAVAILABLE. THE CONTACT WAS INFORMED THAT WHEN THE PARTS ARRIVED, THE DEALER WOULD EMAIL HER TO HAVE THE VEHICLE SERVICED. THE CONTACT HAD YET TO RECEIVE A NOTIFICATION TO HAVE THE RECALL REMEDIED. ALSO, WHILE DRIVING 40 MPH, THE VEHICLE BEGAN TO JERK WHILE DEPRESSING THE ACCELERATOR PEDAL AS WELL AS WHEN SHIFTING GEARS. THE CONTACT STATED THE CHECK ENGINE WARNING INDICATOR WOULD ILLUMINATE INTERMITTENTLY BOTH PRIOR AND AFTER SHE EXPERIENCED THE FAILURE. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC, BUT IT WAS NOT DIAGNOSED. THE MECHANIC SUSPECTED THAT THERE HAD BEEN AN OIL LEAK THAT AFFECTED THE TRANSMISSION. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 94,000.

Mileage: 94,000

TL* THE CONTACT OWNS A 2009 MAZDA 6. THE CONTACT STATED THAT THE DASHBOARD ON THE PASSENGER SIDE WAS MELTED AND CREATED A VISIBILITY HAZARD. WHILE DRIVING DURING THE DAY TIME, THE SUN REFLECTED ONTO THE DASHBOARD. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND DEAN PATTERSON MAZDA (101 PLEASANT VALLEY BLVD, ALTOONA, PA) WERE NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 102,000.

Mileage: 102,000

TL* THE CONTACT OWNS A 2009 MAZDA 6. WHILE DRIVING 10 MPH, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT PARKED THE VEHICLE IN THE MIDDLE OF THE STREET BECAUSE IT WAS UNABLE TO BE DRIVEN. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT SPOKE WITH WOODHOUSE PLACE MAZDA (LOCATED AT 8606 S 145TH ST, OMAHA, NE 68138, (402) 397-8300) AND WAS INFORMED THAT THE FAILURE WAS DUE TO NHTSA CAMPAIGN NUMBER: 18V631000 (SUSPENSION, STRUCTURE). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 144,000. *TR ACTION NUMBER XXXXXXX PHOTOS ATTACHED 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

Mileage: 144,000

SHINY, MELTING DASHBOARDS BLINDING DRIVERS, I RECEIVE A NOTIFICATION TO CHANGE DASHBOARDS BY THE MAZDA, I TAKE THE VEHICLE TO THE CONSIGNEE THEY NOTIFY ME THAT BECAUSE IT IS IN THE RECONSTRUCTED CATEGORY, THE CHANGE WILL NOT BE CARRIED. I LIVE IN THE SOUTH OF FLORIDA WHERE TEMPERATURES ARE HIGH THROUGHOUT THE YEAR, APART FROM THE DANGEROUS GLARE THE GASES GENERATED BY THE RIGHT OF THE PLASTIC ARE AFFECTING MY HEALTH.

WHILE DRIVING CAR, FELT CLUNK AND CAR KEPT PULLING TO RIGHT AND HARD TO CONTROL STEERING. WHEN TURN WHEEL, LOUD CLUNKING FELT AND HARD TO CONTROL CAR. CAR WAS ON HIGHWAY JUST BEFORE EXITING TO CITY STREET.TOOK TO INDEPENDENT MECHANIC WHO SAID SUBFRAME COMPLETELY RUSTED AND AFFECTED STEERING AND WHEELS WOULD NOT LET ANYONE DRIVE CAR AND SAID CAR IS UNDRIVEABLE. CAR TOWED TO MAZDA DEALER WHERE IT SITS TODAY. I WAS DRIVING MY 3 BROTHERS IN THE CAR WHEN THIS OCCURRED. LUCKILY THERE WAS NO ACCIDENT.

Mileage: 188,000

TL* THE CONTACT OWNS A 2009 MAZDA 6. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE THE STEERING WHEEL WAS TURNED APPROXIMATELY ONE QUARTER TO THE LEFT IN ORDER TO DRIVE THE VEHICLE IN A STRAIGHT LINE. ALSO WHILE DRIVING AT VARIOUS SPEEDS THE VEHICLE WOULD PULL TO THE RIGHT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE PASSENGER SIDE TIE ROD AND SUSPENSION CRADLE WAS DAMAGED DUE TO RUSTING AND CORROSION OF THE SUBFRAME. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 120,000. *DT*JB THE CONSUMER STATED THE MANUFACTURER WAS NOTIFIED AND THE VEHICLE WAS IN THEIR POSSESSION IN THE PROCESS OF BEING REPAIRED. *JS

Mileage: 1,200,000

RUST THROUGH OF ENGINE CRADLE FRAME ON PASSENGER SIDE OF VEHICLE. DISCOVERED DURING OIL CHANGE.

I WAS DRIVING ABOUT 45 MPH ON ROCHESTER RD IN TRAFFIC WHEN I HAD TO PULL TO THE RIGHT AND BRAKE FOR AND AMBULANCE HEADING MY WAY, I HEARD SOMETHING BREAK IN THE FRONT END AND UPON TRYING TO RESUME MY POSITION IN MY LANE MY CAR WOULD NOT STEER AND IN ORDER TO KEEP MY WHEELS STRAIGHT I HAD TO TURN MY STEERING WHEEL TO THE CAR LEFT. I THOUGHT I HAD A TIRE GOING DOWN SO I PULLED OVER TO INSPECT MY TIRES AND FOUND NOTHING SO I GOT BACK IN MY CAR AND MADE A TURN BACK ON THE ROAD AND I KNEW RIGHT AWAY SOMETHING WAS TERRIBLY WRONG AS IT FELT LIKE I WAS ON A SHEET OF ICE. I PULLED OVER AND CALLED FOR A TOW TRUCK. UPON INSPECTION AT MY REPAIR SHOP THEY FOUND MY SUBFRAME WAS RUSTED OUT.

Mileage: 129,000

HAD THE OIL CHANGED YESTERDAY AT 93000 MILES AND WAS TOLD SUBFRAME WAS EXTREMELY RUSTED. THEY SUGGESTED WE ONLY DRIVE IN TOWN BECAUSE IT COULD BREAK WITH ANY STRESS AND CAUSE LOSS OF STEERING.10

Mileage: 93,565

DRIVING ON HIGHWAY, I HAD TO BRAKE AND REALIZED I HAD TO STRUGGLE TO STEER THE VEHICLE PROPERLY. I HEARD A LOUD CLUNK WHEN RELEASING CLUTCH WHEN I HAD TO USE IT. MY STEERING WHEEL WAS OUT OF ALIGNMENT. WHEN I BROUGHT IN FOR SERVICE THEY SAID THE ENTIRE FRAME AND UNDERSIDE OF THE BODY HAD RUSTED OUT. I DO NOT HAVE PICTURES YET.

TL* THE CONTACT OWNS A 2009 MAZDA 6. THE CONTACT CALLED ON BEHALF OF THE DRIVER. WHILE DRIVING 55 MPH, THE VEHICLE SHOOK VIOLENTLY AND PULLED TO THE RIGHT. IN ADDITION, THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD AND NOTICED THAT THE WHEEL RIM WAS TILTED OUTWARDS, STRIKING THE FENDER WELL. ALSO, THE A ARM WAS DETACHED AND THE FRAME WAS CORRODED. AN INDEPENDENT MECHANIC INSPECTED THE VEHICLE AND STATED THAT A NEW SUBFRAME WOULD BE NEEDED. THE CONTACT CALLED PAUL MILLER FORD AT (888) 776-0844 (LOCATED AT 975 E NEW CIRCLE RD, LEXINGTON, KY 40505), BUT NO ASSISTANCE WAS OFFERED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000. THE VIN WAS NOT AVAILABLE.

Mileage: 170,000

TL* THE CONTACT OWNS A 2009 MAZDA 6. THE CONTACT STATED THAT THERE WAS EXTENSIVE RUST AND CORROSION BUILT UP ON THE SUBFRAME. THE VEHICLE WAS TOWED TO MODERN MAZDA OF BURLINGTON (2608 ALAMANCE RD, BURLINGTON, NC 27215, (336) 229-5501) TO BE DIAGNOSED. THE DEALER REFUSED TO SERVICE THE VEHICLE FOR AN UNSPECIFIED RECALL CAMPAIGN. THE DEALER ASKED THE CONTACT TO PICK UP THE VEHICLE AND WOULD NOT REPAIR IT BECAUSE THEY WERE NOT IN A SALT BELT STATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. RUSS DARROW MAZDA OF MILWAUKEE (11330 W METRO AUTO MALL, MILWAUKEE, WI 53224, 1-(888) 675-2781) INDICATED THAT IF THE VEHICLE WAS TOWED THEM, THEY WOULD PROVIDE A LOANER VEHICLE AND SERVICE THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

I BRAKED QUICKLY FOR A TRAFFIC LIGHT. THE CAR SKIDDED AND VEERED VIOLENTLY TO THE RIGHT. WHEN I ACCELERATED FROM THE LIGHT, I HAD TO HOLD ONTO THE WHEEL TIGHTLY TO KEEP THE CAR ON THE ROAD. IF I LET GO OF THE WHEEL, THE CAR WOULD IMMEDIATELY SWERVE TO THE RIGHT. IN ADDITION, THE FRONT PASSENGER SIDE WHEEL WAS SQUEALING. I GOT IT TO MY MECHANIC WHO TOLD ME THAT THE SUBFRAME HAS RUSTED THROUGH AND BROKE. I WAS SHOCKED AS THE BODY HAS NO RUST. I HAVE ALWAYS KEEP THE CAR VERY CLEAN AND MAINTAINED. IN FACT, I HAD THE UNDER BODY RUST PROOFED WHEN I PURCHASED IN 2009. I HAD TO REMOVE THE CAR FROM THE ROAD AS IT WAS UNDRIVABLE. IF I HAD BEEN ON THE HIGHWAY DOING 55, I WOULD HAVE BEEN INVOLVED IN FATAL ACCIDENT.

Mileage: 155,000

THE SUBFRAME ON MY 2009 MAZDA6 HAS BEEN NOTICEABLY RUSTING OVER THE YEARS SINCE I PURCHASED THE CAR FROM A MAZDA DEALER AS THE ORIGINAL OWNER. OVER THE PREVIOUS YEAR, MID 2016 TO MID 2017, MY MECHANIC HAD BECOME INCREASINGLY CONCERNED WITH THE CONSEQUENCES THAT WOULD COME FROM THE SUBFRAME RUST AND SUGGESTED WE START DOCUMENTING AND REFERRING THE PROBLEM TO MAZDA. THE MECHANIC'S CONCERN WAS RELATED TO THE DECREASE IN STRENGTH OF THE SUBFRAME AND ITS ABILITY TO CONTINUE TO SUPPORT THE ENGINE WEIGHT. HIS FEAR WAS THAT THE ENGINE WOULD DROP OUT OF THE BOTTOM OF THE CAR ONTO THE ROAD AFTER GOING OVER A BUMP ON THE HIGHWAY. THE MAZDA6 WAS BROUGHT INTO A MAZDA DEALER IN MARCH AND JUNE OF 2017 FOR SERVICE RELATED TO BRAKE LIGHT AND TAKATA INFLATOR RECALL. THE PROBLEM WITH THE RUSTED SUBFRAME WAS IDENTIFIED BY THE SERVICE MECHANIC DURING THE SECOND VISIT, JUNE 1, 2017, AND THE SERVICE DEPARTMENT NOTED ON THE SERVICE TICKET "SUBFRAME ROTTED" AND "CAR IS NOT SAFE"(ATTACHED). THE PROBLEM WAS ALSO DIRECTED TO MAZDA ON THEIR ON-LINE COMPLAINT SERVICE. THE ORIGINAL TEXT TO MAZDA IS NOT AVAILABLE FROM ME AS THIS WAS AN ON-LINE FORM AS THIS ONE IS. THE RESPONSE FROM MAZDA (ATTACHED) WAS THAT THERE WERE NO RECALLS FOR THE SUBFRAME RUST PROBLEM AND THAT THE WARRANTY ON THE VEHICLE DID NOT COVER THE SUBFRAME RUST PROBLEM. IT IS UNIMAGINABLE TO ME OR ANYONE THAT I HAVE PRESENTED THIS ISSUE TOO, THAT A CAR WITH DAILY USE AND TYPICAL MILEAGE WOULD HAVE A SUBFRAME THAT IS RESULTS IN A VEHICLE THAT IS UNSAFE TO OPERATE AFTER ONLY 7-8 YEARS.

TL* THE CONTACT OWNS A 2009 MAZDA 6. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE COMING FROM THE VEHICLE. UPON INSPECTION OF THE FRONT PASSENGER TIRE, AND FRONT AND REAR FRAME, THE CONTACT NOTICED EXTENSIVE RUST AND CORROSION. THE FRAME ALSO HAD CRACKS NEAR THE FRONT PASSENGER TIRE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V457000 (AIR BAGS), BUT THE CONTACT WAS NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS TO FOLLOW-UP ON THE RECALL INFORMATION. THE APPROXIMATE FAILURE MILEAGE WAS 74,151.

Mileage: 74,151

I HAVE RECEIVED MULTIPLE ESTIMATES (PLEASE SEE ATTACHED FILES) THAT INDICATE THE BEGINNING OF A PROBLEM OTHER MAZDA6 2009 OWNERS HAVE HAD--THE SUBFRAME HAS RUSTED AND NEEDS TO BE REPLACED. FIRST TIME THE PROBLEM WAS IDENTIFIED TO ME WAS AT 65,000; PREVIOUS OWNER MAY HAVE BEEN NOTIFIED BUT PROBLEM HAS GROWN MORE SEVERE. NO INCIDENT HAS OCCURRED AS OF YET BUT ESTIMATES RANGE FROM $2,000 TO $4,000 TO REPLACE; MAZDA DEALERSHIP CLAIMS PART WOULD TAKE 1-3 MONTHS TO ORDER. I DATED THE INCIDENT AS OF THE FIRST ESTIMATE I RECEIVED. I HAVE BEEN WARNED THAT THE ENGINE AND TRANSMISSION COULD DROP OUT OF PLACE!!! AT ONLY ~60K MILES, THIS CAR HAS A LOT LEFT IN IT!

Mileage: 60,000

TL* THE CONTACT OWNS A 2009 MAZDA MAZDA6. WHILE DRIVING AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE VEERED TO THE RIGHT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO CHANGED THE BRAKE PADS, BUT THE FAILURE CONTINUED. UPON INSPECTION, IT WAS DISCOVERED THAT THE FRONT SUBFRAME OF THE VEHICLE WAS RUSTED AND CORRODED. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS ADVISED TO TOW THE VEHICLE TO THE LOCAL DEALER (MORRIES MAZDA, 13700 WAYZATA BLVD, MINNETONKA, MN). THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS CONFIRMED THAT THE SUBFRAME WAS RUSTED AND CORRODED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 150,000. **TR CONSUMER STATED MAZDA USA IS REPLACING THE SUBFRAME FOR US. EITHER WAY THIS IS A HUGE ISSUE WITH CARS ON THE ROAD THAT COULD CAUSE MAJOR ACCIDENTS. THE SUB FRAME WAS SO RUSTED THAT YOU COULD PUT YOUR HANDS THROUGH IN MANY DIFFERENT PLACES. VERY DANGEROUS. UPDATED 10/26/18*JB

Mileage: 150,000

TL* THE CONTACT OWNS A 2009 MAZDA MAZDA6. THE CONTACT STATED THAT WHILE THE VEHICLE WAS AT STATE INSPECTED, THE CONTACT WAS INFORMED THAT THE SUB FRAME WAS EXTREMELY CORRODED AND THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE VEHICLE WAS DRIVEN TO MARKETPLACE MAZDA DEALER LOCATED AT 3755 W HENRIETTA RD, ROCHESTER, NY 14623, (585) 359-4900, FOR INSPECTION. THE CONTACT WAS INFORMED THAT THE SUB FRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED OR NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 87,300.

Mileage: 87,300

I PURCHASED A USED 2009 MAZDA 6 ALMOST A YEAR AGO (NOVEMBER 2017). THE VEHICLE SEEMED TO BE IN FAIRLY GOOD CONDITION. THE SELLER WAS UP FRONT WITH ANY AREAS OF CONCERN AND FIXED THE ISSUES I WAS CONCERNED ABOUT BEFORE THE VEHICLE LEFT THE LOT. I HAD NO ISSUES WITHTHE VEHICLE THERE AFTER. AN AIR BAG PART WAS RECALLED ON THE VEHICLE THAT REQUIRED MAINTENANCE FROM THE MAZDA DEALERSHIP. UPON HAVING THE RECALLED PART CORRECTED THE DEALERSHIP WORKER INFORMED ME THAT I SHOULD BE CONCERNED ABOUT THE FRONT SUB FRAME WHICH IS A COSTLY REPAIR. TWO MONTHS LATER, STILL TRYING TO FIGURE OUT HOW TO COME UP WITH THE MONEY FOR THIS REPAIR, I NOTICED AND ISSUE WITH THE STEERING. I HAD THE VEHICLE ASSESSED ONLY TO FIND THAT THE RUSTED SUBFRAME IS THE CAUSE OF MY CONCERN. WENT ONLINE AND TO MY GREAT SURPRISE I AM NOT THE ONLY 2009 MAZDA 6 OWNER EXPERIENCING THIS. THIS IS A TRAVESTY.

THIS PAST WEEK, WHILE DRIVING MY VEHICLE TO AND FROM WORK ON A PUBLIC ROADWAY, THE STEERING WHEEL WAS OFF-CENTER AND THE VEHICLE STARTED TO SHIFT TO THE SIDE OF THE ROAD WHILE VEHICLE WAS IN MOTION WHILE DRIVING STRAIGHT. I TOOK IT TO AN AUTO REPAIR SHOP AND THEY TOLD ME THE SUB FRAME IS COMPLETELY SPLIT IN HALF AND ALL CORRODED. THE VEHICLE IS UNDRIVEABLE RIGHT NOW. IT'S GOING TO BE VERY EXPENSIVE TO REPAIR.

Mileage: 117,000

WHILE DRIVING MY 2009 MAZDA 6 AT 30 MPH ON A CITY STREET THE CAR VIOLENTLY PULLED TO THE RIGHT AND I HAD TO CUT THE WHEEL TO THE LEFT IN ORDER TO DRIVE STRAIGHT. I BROUGHT THE CAR TO A LOCAL MECHANIC WHO INFORMED ME THAT THE CAR'S SUBFRAME HAD SIGNIFICANT RUST AND ROT AND WAS NOT SAFE TO DRIVE. THE CAR IS IN OTHERWISE GOOD CONDITION AND HAS APPROXIMATELY 65K MILES.

Mileage: 65,000

THE FRONT OF THE SUB FRAME ON THE RIGHT SIDE HAS RUSTED AND THE CAR IS NOT DRIVEABLE. THE STEERING IS PRETTY MUCH DISABLED. I WAS ABLE TO GET IT TO THE SHOP WHICH IS A MILE AWAY. IT WILL TAKE TWO MONTHS TO REPAIR AS PARTS ARE NOT READILY AVAILABLE.

Mileage: 65,000

TL* THE CONTACT OWNS A 2009 MAZDA 6. WHILE THE VEHICLE WAS BEING INSPECTED, IT WAS DISCOVERED THAT THE ENGINE CRADLE AND CROSS MEMBER HAD EXCESSIVE RUST. THE VEHICLE WAS TAKEN TO THE DEALER (SERRA MAZDA, 3363 S ARLINGTON RD, AKRON, OH 44312) WHO INFORMED THE CONTACT THAT THERE WAS NO RECALL FOR THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 102,000.

Mileage: 102,000

IN AUGUST 6TH, 2018, I WAS DRIVING BACK FROM WORK WITH MY 4Y OLD SON IN QUEBEC CITY AT 50 KM/H. WHEN I WANT TO STOP AT THE RED-LIGHT I SENSED A SIGNIFICANT LOSS OF STEERING CONTROL TO THE RIGHT AND I WAS COMPLETELY SHOCKED BECAUSE I WAS JUST ABOUT TO HIT A CYCLIST. AND MY SON WAS FRUSTRATED TOO. LUCKILY NOTHING BAD HAPPENED. BUT FROM THERE I WASN'T ABLE TO DRIVE CORRECTLY, I HELD THE STEERING WHEEL TO 60 DEGREES TO THE LEFT WHILE GOING AT 25 KM/H TO BE ABLE TO DRIVE STRAIGHT AND GET BACK TO MY HOME. THE FOLLOWING DAY I DROVE MY CAR TO THE NEAREST GARAGE, AND TO MY SURPRISE, THE GUY TOLD ME THAT THE SUBFRAME AT THE RIGHT NEAR TO THE WHEEL IS COMPLETELY CORRODED AND THE STEERING RACK WAS SEPARATED FROM ITS MOUNTS CAUSING THE STEERING LOSS. THE GARAGE OWNER TOLD THAT HE CALLED MAZDA TO ASK FOR A NEW SUBFRAME FOR ME, BUT THEY TOLD HIM THAT THEY DON'T HAVE IT IN STOCK AND THEY HAVE ALREADY 5 MORE PEOPLE WITH THE SAME PROBLEM WAITING FOR THAT. KNOWING THAT I DO RUST CHECK AND TREATMENT BEFORE EVERY WINTER. I AM VERY THANKFUL TO GOD THAT NOTHING BAD HAPPENED WHILE I WAS TRAVELING WITH MY FAMILY DURING OUR HOLIDAYS. MAZDA SHOULD RECOGNIZE THIS AS A SERIOUS AND VERY DANGEROUS DEFECT SINCE IT IS HAPPENING FOR A LOT OF PEOPLE.

Mileage: 131,000

DURING A RECENT ALIGNMENT, FOR MY 2009 MAZDA 6, I WAS INFORMED BY A MECHANIC THAT I COULD HAVE A SERIOUS PROBLEM IF THE "SUSPENSION CROSSMEMBER-ENGINE CRADLE" IS NOT REPLACED. AFTER BRINGING THE CAR TO A BODY SHOP, I WAS INFORMED IT WOULD NOT BE WISE TO DRIVE THE CAR UNTIL THIS PART IS REPLACED. I WAS QUOTED $1,800 DOLLARS FOR PARTS AND LABOR. FOR A WELL MAINTAINED CAR WITH LESS THAN 100,000 MILES ON THE ODOMETER, I CONSIDER THIS AN EXTREME AND UNREASONABLE REPAIR.

I WAS DRIVING AND MAKING A TURN WHEN A LOUD CLUNKING NOISE OCCURRED AND I LOST STABILITY OF THE CAR. IN ORDER TO MAKE IT TO THE DEALERSHIP (WHICH WAS WITHIN A MILE), I HAD TO TURN THE WHEEL TO THE LEFT AND DRIVE 10MPH TO MAINTAIN STABILITY. OVER THE 2 DAYS PREVIOUS TO THE EVENT I HEARD OCCASIONAL CLUNKING NOISES WHILE DRIVING. THE MECHANIC FOUND SIGNIFICANT RUST THAT HAD GONE THROUGH THE SUBFRAME ON THE FRONT PASSENGER SIDE, RENDERING IT UNDRIVEABLE. THEY INFORMED ME THAT THIS WAS A COMMON PROBLEM THEY HAD BEEN SEEING AND THAT THE PART IS BACKORDERED MONTHS. THE REST OF THE UNDERCARRIAGE WAS MOSTLY RUST FREE EXCEPT FOR THE SUBFRAME.

Mileage: 171,000

TL* THE CONTACT OWNS A 2009 MAZDA 6. WHILE DRIVING 20 MPH, THE STEERING WHEEL SEIZED AND THE VEHICLE DRIFTED TO THE RIGHT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE SUBFRAME WAS SEVERELY RUSTED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 178,000.

Mileage: 178,000

TL* THE CONTACT OWNS A 2009 MAZDA 6. THE CONTACT STATED THAT THE PASSENGER SIDE SUBFRAME WAS RUSTED, WHICH MADE THE VEHICLE DIFFICULT TO MANEUVER AND AFFECTED THE ALIGNMENT. THE CONTACT SELF-DIAGNOSED THE VEHICLE, BUT IT WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 151,000.

Mileage: 151,000

AT 70,000 AND 9 YEARS TO THE DAY SINCE WE PURCHASED THE VEHICLE THE FRONT SUB-FRAME IS DANGEROUSLY RUSTED AND CLOSE TO COMPLETE FAILURE. DETECTED DURING ROUTINE SERVICE.

Mileage: 70,000

THE VEHICLE WAS PURCHASED BY ME AND GIVEN TO MY SON TO DRIVE A YEAR AGO. THE VEHICLE HAS ABOUT 120,000 MILES AND RUN PERFECTLY EXCEPT IT WON'T PASS A STATE INSPECTION BECAUSE THE INSPECTOR SAYS THE SUBFRAME UNDER THE ENGINE IS SO BADLY RUSTED, THE ENGINE COULD EASILY DROP OUT FROM UNDER THE CAR WHILE IN OPERATION. THIS IS A SAFETY HAZARD AND WERE TOLD MAZDA IS IGNORING THE ISSUE.

Mileage: 120,000

WE WERE DRIVING MY 2009 MAZDA 6 ON 4/25/2018 - WHICH I PURCHASED NEW IN SEPT., 2009 FROM BERKSHIRE MAZDA IN PITTSFIELD, MA, 01201. THE CAR SUDDENLY VEERED DANGEROUSLY TO THE RIGHT AT ABOUT 50 MPH ON NY RT 22 (THE ROAD HAD ROUGH PAVEMENT) IN CANAAN, NY, WENT OFF THE ROAD, BARELY MISSING TWO TREES. IT HAD TO BE TOWED FROM THE SCENE. IF THIS SUB-FRAME HAD BROKEN APART 5 MINUTES LATER I WOULD HAVE BEEN ON I-90 NEXT TO SEMI TRUCKS. TWO PEOPLE IN THE CAR COULD EASILY HAVE BEEN KILLED, ENDANGERING OTHER MOTORISTS AS WELL. THERE IS NO RUST-THROUGH ON THE BODY OF THE CAR. IT HAS BEEN REGULARLY SERVICED. IT HAS ABOUT 85,000 MILES. I CALLED MAZDA THEY SAID THERE'S NO RECALL FOR SUB-FRAME RUST/DETERIORATION. THIS IS THE FOURTH MAZDA OUR FAMILY HAS PURCHASED. I HAVE SEEN NUMEROUS OTHER ONLINE COMPLAINTS AND DESCRIPTIONS OF THE 2009 MAZDA 6 LOSING DIRECTIONAL STABILITY BECAUSE THE FRONT SUB-FRAME HAD COLLAPSED DUE TO PREMATURE RUST DISINTEGRATION. I ALSO SEE THAT THIS PARTICULAR MODEL: 2009 MAZDA 6 WAS RECALLED IN AUSTRALIA FOR THIS EXACT PROBLEM. NHTSA NEEDS TO HAVE THIS RECALL ENACTED TO PROTECT AMERICAN LIVES AS WELL.

Mileage: 85,000

LOSS OF STEERING DUE TO PASSENGER SIDE RUSTED SUB FRAME

Mileage: 93,000

BROUGHT VEHICLE IN TO A MECHANIC TO REPLACE RIGHT-SIDE INNER/OUTER TIE RODS DUE TO KNOCKING SOUND WHEN TURNING THE STEERING WHEEL ALL THE WAY TO ONE SIDE. MECHANIC GOT IT ON A LIFT AND SHOWED ME THE TIE RODS WEREN'T THE PROBLEM, IT WAS THE FACT THAT THE FRONT SUBFRAME WAS SO ROTTED THAT THE TIE RODS WEREN'T ATTACHED TO IT ANYMORE, THEY WERE JUST FREE FLOATING. MECHANIC SAID THE VEHICLE WAS UNSAFE TO DRIVE AND THE SUBFRAME NEEDED TO BE REPLACE ASAP. AFTER REMOVING THE ROTTED SUBFRAME, IT WAS OBVIOUS TO SEE THAT THE LARGE AMOUNT OF RUST THAT HAD FORMED WAS DUE TO THE POOR DESIGN OF THE A/C WASTE WATER PORT. IT'S JUST A PLASTIC OPENING STICKING OUT OF THE FIREWALL, SO ALL THE WASTE WATER IS DRIPPING/POURING DOWN FROM THE OPENING AND ENDS UP SITTING ON THE SUBFRAME AND CAUSING RUST. THERE IS ALSO AN INTENTIONAL HOLE IN THE SUBFRAME RIGHT BELOW THE WASTE WATER PORT, SO THE WATER ALSO GETS INTO THE FRAME AND TRAVELS DOWN ITS LENGTH TO SPREAD OUT ALL THE RUST AND CORROSION. I HAD TO BUY SOME HOSE CLAMPS AND A PLASTIC ELBOW AND SOME VINYL TUBING TO DIRECT THE WASTE WATER DOWN BELOW MY BRAND NEW SUBFRAME SO THAT I DON'T END UP RUSTING IT OUT AS WELL.

Mileage: 133,000

I USUALLY GET MY GIRLFRIENDS OIL CHANGED ON HER 09 MAZDA 6 4 CYL AT A LOCAL SHOP BUT DECIDED TO DO THE OIL CHANGE MYSELF. UPON INSPECTION WHILE WAITING FOR THE OIL TO DRAIN I NOTICED A SIGNIFICANT AMOUNT OF RUST CORROSION ON THE RIGHT REAR WHERE THE SUBFRAME ATTACHES. IT'S SAD BECAUSE WE HAVE ONLY HAD THE CAR A YEAR AND A HALF AND BEFORE WE BOUGHT IT IT WAS ACTUALLY REALLY CLEAN UNDERNEATH. I HONESTLY DON'T SEE THIS 2009 MAZDA PASSING INSPECTION AGAIN AND WOULD LIKE TO KNOW IF MAZDA WILL HELP OUT. DO WE KEEP DRIVING THIS CAR AND RISKING OUR AND EVERYONE ELSE'S LIFE'S ? PHOTO IS JUST THE BOTTOM. TOP SIDE OF CROSS MEMBER IS MUCH WORSE. PLEASE HELP!!??

Mileage: 130,000

CURRENTLY MY CAR IS STATIONARY, UNSAFE TO DRIVE, IN A REPAIR SHOP. THE FRONT SUBFRAME ON THE RIGHT SIDE IS COMPLETELY ROTTEN TO THE CORE. ALL PARTS ATTACHED (SUSPENSION, WHEEL, ETC.) TO THE FRAME ARE FALLING OFF. THE ROTTEN PART IS CHIPPING AWAY. MY CAR WAS MAKING A CLANKING, BANGING NOISE (I BELIEVED THE MUFFLER OR SOMETHING WAS LOOSE) SO I TOWED IT TO THE REPAIR SHOP. WHEN I RETURNED TO THE REPAIR SHOP, THE MANAGER SAID SHE HAD BAD NEWS, LORD AND BEHOLD, SHE TELLS AND SHOWS ME THE FRAME. I COULD HAVE PASSED OUT. IF I WOULD HAVE KNOWN THIS CAR HAD THIS PROBLEM, I WOULD HAVE NEVER PURCHASED IT. TO MAKE IT WORST IS THE COST TO REPAIR THE VEHICLE. MY CAR IS NOT REPAIRED, MAZDA DOES NOT HAVE A RECALL ON THIS VEHICLE ISSUE WHICH IS NOT SAFE, AND MAZDA DOES NOT WHAT TO HELP WITH THE EXPENSE. NHTSA, THIS IS VERY COMMON PROBLEM WITH MAZDA 6 2009 MODELS; A LOT OF CUSTOMERS HAVE IDENTIFIED THIS PROBLEM AND IT IS UNSAFE TO DRIVE THE VEHICLE. PLEASE DO SOMETHING ABOUT THIS IMMEDIATELY. THE CURRENT REPAIR SHOP CANNOT FIX THE FRAME SO I MUST HAVE MY VEHICLE TOWED TO A COLLISION SHOP. I AM NOT VERY HAPPY AND I AM NOT DRIVING MY CAR. I WILL GO BACK AND TAKE PICTURES OF THE FRAME AND SEND IT TO YOU.

FRONT SUBFRAME AND ENGINE SUPPORT RUSTED OUT TO THE POINT THAT IT WAS CRACKED AND BROKEN HAD TO BE REPLACED BEFORE IT RESULTED IN CATASTROPHE LOSS OF CONTROL. I HAD TO REPLACE THIS PART @ $2500 JUST TO KEEP CAR DRIVE ABLE. I'VE SINCE SOLD CAR AFTER FRAME WAS REPLACED WITH NEW OEM PART.

Mileage: 95,000

RUSTED SUBFRAME MECHANIC'S INSPECTION AT 100,000 MILES REVEALED SEVERE RUSTING OF SUBFRAME. THIS IS A SAFETY CONCERN BECAUSE IF IT BREAKS IT WOULD ALLOW THE ENGINE AND TRANSMISSION TO FALL OUT OF PLACE. I HAVE ORDERED A REPLACEMENT PART BUT IT IS UNAVAILABLE UNTIL JULY. IN THE MEANTIME, IT FEELS AS THOUGH I AM DRIVING A TIME BOMB. I AM FILING THIS COMPLAINT BECAUSE IT SEEMS ABNORMAL FOR A STRUCTURAL COMPONENT TO ROT OUT SO QUICKLY AND BECAUSE IT SEEMS TO BE A COMMON PROBLEM FOR THIS MAKE AND MODEL.

Mileage: 100,000

THE SUBFRAME OF MY 2009 MAZDA6 COMPLETELY ROTTED OUT FROM THE INSIDE AND THE VEHICLE BROKE DOWN DURING NORMAL USE. ON WEDNESDAY, MAY 2ND, A MAZDA DEALERSHIP REPLACED MY ROTORS, PADS, AND NOTICED THE CAR WAS PULLING TO ONE SIDE SO THEY CORRECTED THE ALIGNMENT. DURING THIS TIME THEY IDENTIFIED A NORMAL LEVEL OF RUST ON THE SUBFRAME BUT WAS NOT CONCERNED BY ANY OTHER SIGNS OF FAILURE. LESS THAN 10 MILES AFTER LEAVING THE DEALERSHIP THE SUBFRAME CRACKED, MY FRONT PASSENGER WHEEL CV AXIL DISCONNECTED AND THE CAR WAS INOPERABLE. THANKFULLY I WAS GOING ONLY 35 MPH, DOWN A STRAIGHT, PAVED CITY ROAD, AND NOT ON THE HIGHWAY. I FEAR THAT AT HIGHER SPEEDS THE CAR WOULD HAVE GONE OFF ROAD OR WORSE FOR WHEN THE SUBFRAME BROKE THE CAR JERKED HEAVILY TO THE RIGHT THEN COMPLETELY STOPPED. I BELIEVE THE DEALERSHIP PROVIDED QUALITY SERVICE AND DUE TO THE TYPE OF PHYSICAL FAILURE OF ROTTING FROM THE INSIDE THE DANGER IT POSED TO MYSELF AND MY FAMILY IN THE CAR WAS HIDDEN. THE DEALERSHIP INFORMS ME THAT THERE IS A BACKORDER (400ISH) FOR THE PART AND THAT PARTS MAY NOT BE AVAILABLE FOR SEVERAL WEEKS. SEARCHING ONLINE THERE SEEMS TO BE MANY SIMILAR CASES REPORTED WITH MODELS AROUND THIS TIMEFRAME. DUE TO THE TYPE OF FAILURE, NUMBER OF SIMILAR CASES, AGE OF THE CAR, TYPE OF USE, I AM SHOCKED THAT THERE IS NOT A RECALL.

Mileage: 100,000

I WAS DRIVING TO A MEDICAL APPT ON LOCAL ROADS WHEN I NOTICED A THUMPING SOUND FROM THE FRONT LEFT, AS IF THE TIRE WERE GOING FLAT. I STOPPED AND INSPECTED THE TIRE AND FOUND NO PROBLEMS, SO I CONTINUED ON TO THE APPT LESS THAN A MILE AWAY. LEAVING THE APPT I FELT THE CAR SUDDENLY PULLING SHARPLY TO THE RIGHT, AND THE DSC-OFF LIGHT CAME ON. TURNING RIGHT CAUSED A LOUD SQUEAKING NOISE. I DROVE IMMEDIATELY TO A MAZDA DEALERSHIP THAT WAS FORTUNATELY ONLY A MILE OR SO AWAY. THEY EXAMINED THE CAR AND FOUND THAT IT IS UNSAFE TO DRIVE DUE TO SEVERE RUSTING OF THE FRONT SUBFRAME (RIGHT SIDE). THEY SAID THAT IF I HAD HIT A POTHOLE THE RIGHT FRONT TIRE MAY HAVE BROKEN OFF, ENDANGERING MY LIFE AND THE LIVES OF OTHERS. THE DEALERSHIP WAS UNABLE TO LOCATE A USED SUBFRAME, AND NEW SUBFRAMES ARE ON BACKORDER UNTIL JUNE - LEAVING ME TO FIND ALTERNATE MEANS OF TRANSPORTATION FOR AT LEAST A MONTH. LIVING IN A NORTHERN CLIMATE I EXPECT CARS TO RUST, BUT A 9 YEAR OLD CAR WITH ONLY 70,000 MILES SHOULD NOT HAVE DETERIORATED TO SUCH A LEVEL THIS QUICKLY.

Mileage: 70,000

I WAS DRIVING TO A MEDICAL APPT ON LOCAL ROADS WHEN I NOTICED A THUMPING SOUND FROM THE FRONT LEFT, AS IF THE TIRE WERE GOING FLAT. I STOPPED AND INSPECTED THE TIRE AND FOUND NO PROBLEMS, SO I CONTINUED ON TO THE APPT LESS THAN A MILE AWAY. LEAVING THE APPT I FELT THE CAR SUDDENLY PULLING SHARPLY TO THE RIGHT, AND THE DSC-OFF LIGHT CAME ON. TURNING RIGHT CAUSED A LOUD SQUEAKING NOISE. I DROVE IMMEDIATELY TO A MAZDA DEALERSHIP THAT WAS FORTUNATELY ONLY A MILE OR SO AWAY. THEY EXAMINED THE CAR AND FOUND THAT IT IS UNSAFE TO DRIVE DUE TO SEVERE RUSTING OF THE FRONT SUBFRAME (RIGHT SIDE). THEY SAID THAT IF I HAD HIT A POTHOLE THE RIGHT FRONT TIRE MAY HAVE BROKEN OFF, ENDANGERING MY LIFE AND THE LIVES OF OTHERS. THE DEALERSHIP WAS UNABLE TO LOCATE A USED SUBFRAME, AND NEW SUBFRAMES ARE ON BACKORDER UNTIL JUNE - LEAVING ME TO FIND ALTERNATE MEANS OF TRANSPORTATION FOR AT LEAST A MONTH. LIVING IN A NORTHERN CLIMATE I EXPECT CARS TO RUST, BUT A 9 YEAR OLD CAR WITH ONLY 70,000 MILES SHOULD NOT HAVE DETERIORATED TO SUCH A LEVEL THIS QUICKLY.

Mileage: 70,000

TL* THE CONTACT OWNS A 2009 MAZDA 6. WHILE THE VEHICLE WAS BEING DIAGNOSED FOR A CYCLICAL NOISE IN THE ENGINE, THE CONTACT WAS INFORMED BY LANNAN MAZDA (720 ROGERS ST, LOWELL, MA 01852, (978) 454-9300) THAT THERE WAS SEVERE RUST AND SEPARATION OF THE SUBFRAME IN THE ENGINE COMPARTMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 132,000. THE VIN WAS NOT AVAILABLE.

Mileage: 132,000

WHILE DRIVING AT HIGHWAY SPEED (55-65MPH) THE STEERING WHEEL BEGAN PROGRESSIVELY ROTATING COUNTER-CLOCKWISE WITH THE VEHICLE REMAINING STRAIGHT. THE DYNAMIC STABILITY CONTROL TURNED OFF AS IF THE VEHICLE WAS OUT OF CONTROL AND THE VEHICLE ACTED AS IF IT WERE ON ICY/SLICK SURFACES NO LONGER PROVIDING SUPPORT TO THE DRIVER. THE BRAKING SYSTEM BEGAN TO STRUGGLE NEARLY CAUSING AN ACCIDENT ON THE OFF RAMP OF THE EXPRESSWAY CAUSING A FISHTAIL WITH THE ABS ATTEMPTING TO ENGAGE. AT THIS POINT THE STEERING WHEEL WAS REGISTERING STRAIGHT' WITH THE STEERING WHEEL TURNED APPROXIMATELY 30 DEGREES LEFT. SOMEHOW AT SPEEDS LESS THAN 15 MPH THE VEHICLE WAS DRIVEN TO THE LOCAL MAZDA DEALERSHIP WHERE IT HAS A SERVICE HISTORY FOR AN EMERGENCY SERVICE INSPECTION. A TEST DRIVE WITH A SERVICE REPRESENTATIVE SUPPORTED THE OWNER'S COMPLAINTS OF A SEVERE SAFETY CONCERN WITH RIGHT TURNS CAUSING A SIGNIFICANT 'GRINDING'/METALLIC DRAGGING SOUND AS IF THE VEHICLE'S RIGHT UNDER-SIDE WAS CONTACTING THE GROUND. AFTER INSPECTING THE VEHICLE IN THE LIFT THE MECHANIC DETERMINED THERE WAS FRONT PASSENGER FRAME METAL CORROSION WHICH WAS BREAKING OFF IN CHUNKS. THE DEALERSHIP VOICED AWARENESS OF ANOTHER 2009 MAZDA6 WITH SIMILAR MILES (APPROXIMATELY 15,000 FEWER) HAVING NEARLY THE SAME ISSUE LAST FALL/WINTER. THE VEHICLE IN THIS REPORT HAS APPROXIMATELY 189,000 PRIMARILY HIGHWAY MILES AND IS OTHERWISE IN EXCELLENT CONDITION FOR ITS YEAR/MAKE/MODEL. THE AFOREMENTIONED FRAME FAILURE SHOULD NEVER HAPPEN AND IS BELIEVED TO BE A MANUFACTURER DEFECT WHICH SHOULD NOT BE THE RESPONSIBILITY OF THE OWNER. FORTUNATELY IN THIS CASE THERE WAS NOT AN AUTOMOBILE ACCIDENT/COLLISION, INJURY, OR DEATH THOUGH THIS COULD HAVE EASILY HAPPENED. I DO BELIEVE THERE IS AN EXTREMELY SERIOUS PROBLEM HERE AND NEEDS TO BE INVESTIGATED AS HUMAN LIVES ARE AT STAKE.

Mileage: 189,270

I HAVE BEEN TAKING MY 2009 MAZDA 6 (60,000 MILES) TO THE DEALER FOR REGULAR MAINTENANCE SINCE I BOUGHT THE CAR. IT GETS TAKEN TO THE DEALER TWICE A YEAR FOR REGULAR OIL CHANGES AND TIRE ROTATIONS. ON THE MOST RECENT OIL CHANGE AND TIRE ROTATION, THEY SAID THAT THE FRONT CROSSMEMBER ENGINE CRADLE HAD SEVERE CORROSION AND RUSTED THROUGH. IF THE REPAIR IS NOT DONE AND THE WHEN, NOT IF, THE PART FAILS THE ENGINE MAY FALL OUT OF THE CAR AND THE FRONT TIRES WILL FAIL TO STEER. THIS IS A MAJOR SAFETY LIABILITY! A CRUCIAL COMPONENT TO SUPPORT THE MOST IMPORTANT PART OF THE CAR SHOULD NOT RUST AND FAIL ON A CAR THAT HAS LESS THAN 7,000 MILES DRIVEN PER YEAR.

ENGINE CRADLE BROKE, CAUSING THE STEERING TO LOCK UP. I WAS DRIVING APPROXIMATLY 45 MPH STRAIGHT ON A RURAL STATE ROUTE, I BRAKED SLIGHTLY TO SLOW DOWN THEN THE CAR JUST LOCKED UP AND SLID OFF THE ROAD. HAD IT TOWED AND FOUND THAT THE ENGINE CRADLE WAS BROKEN. AFTER DOING SOME RESEARCH I FOUND THIS TO BE A PROBLEM WITH THIS YEAR AND MODEL.

Mileage: 160,000

PASSENGER SIDE DASHBOARD HAS BECOME STICKY/MELTING

THE VEHICLE IS 8 YEARS OLD, HAS 133000 MILES, HAS HAD 1 OWNER, AND HAS ALWAYS BEEN HOUSED IN A GARAGE. DESPITE THIS, THE FRONT SUB-FRAME ASSEMBLY IS RUSTED AND ROTTING AND NEEDS TO BE REPLACED. I ORIGINALLY BROUGHT THE VEHICLE IN TO GET THE RIGHT INNER/OUTER TIE RODS AND TIE ROD BOOT REPLACED, BUT ONCE ON A LIFT A MECHANIC IDENTIFIED THE PERVASIVE RUST. THE MECHANIC SHOWED ME THAT THE RUST/ROT WAS SO BAD THAT THE MOUNT POINT FOR THE TIE ROD ASSEMBLY NO LONGER ATTACHES TO THE SUB-FRAME.

Mileage: 133,000

TL* THE CONTACT OWNS A 2009 MAZDA 6. WHILE DRIVING APPROXIMATELY 30 MPH, THE STEERING WHEEL HAD TO BE TURNED ALL THE WAY TO THE LEFT IN ORDER TO MAINTAIN A STRAIGHT LINE. THE CONTACT PULLED THE VEHICLE OVER IN A PARKING LOT AND HEARD A SCREECHING SOUND WHEN THE BRAKES WERE APPLIED. THE STEERING WHEEL WENT ALL THE WAY TO THE RIGHT. THE CONTACT CALLED AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SUBFRAME WAS ROTTED OUT AND THE FRONT PASSENGER SIDE SWAY BAR LINK NEEDED TO BE REPLACED. THE DEALER, MAZDA OF BEDFORD IN BEDFORD, OHIO, WAS CONTACTED BY PHONE AND ADVISED THE CONTACT TO BRING IN THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 1-836240644. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

Mileage: 80,000

I WENT FOR AN OIL CHANGE AND FOUND OUT THAT THE FRAME THAT HOLDS THE ENGINE IN PLACE WAS COMPLETELY ROTTED OUT AND THAT MY ENGINE COULD FALL OUT AT ANY GIVEN TIME. ALSO, BECAUSE OF THE ROT, THE ROD THAT SHOULD BE ATTACHED TO THE STEERING WAS NOT ATTACHED BECAUSE THE BOLTS HAD NOTHING TO ADHERE TO. THIS COULD HAVE RESULTED IN ME DRIVING WITH MY DAUGHTER AND LOSING MY STEERING AND POSSIBLY GETTING IN A FATAL ACCIDENT. THE CAR IS IN THE SHOP AS IT IS NOT ABLE TO BE DRIVEN PER MY MECHANIC FOR SAFETY REASONS AS WELL AS FAILING INSPECTION FRO THIS. PLEASE CONTACT ME AS SOON AS POSSIBLE AS I DO NOT HAVE ANY TRANSPORTATION AND I WORK FULL TIME. I CAN BE REACHED AT [XXX]. OR MY MECHANIC AT HOMETOWNE AUTO, [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 130,000

TL* THE CONTACT OWNS A 2009 MAZDA 6. WHILE DRIVING HIGHWAY SPEEDS, THE CONTACT LOST CONTROL OF THE VEHICLE. THE CONTACT WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD AND REGAINED CONTROL OF THE VEHICLE. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE WHERE IT WAS NOTICED THAT THE FRONT SUBFRAME ASSEMBLY WAS DAMAGED DUE TO SEVERE CORROSION. BASS MAZDA (LOCATED AT 4900 DETROIT RD, ELYRIA, OH) WAS CONTACTED AND REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000.

Mileage: 115,000

SYMPTOMS: ALIGNMENT OF THE CAR WAS NOT CORRECT, STEERING WHEEL NOT CENTERED, WHEN BREAKING TIRE GRIP WAS LIMITED. RAIN EXAGGERATED THE SYMPTOMS, CAR WOULD SLIDE EASY AND WAS DIFFICULT TO STOP(TIRES ARE IN EXCELLENT CONDITION). RIGHT FRONT WHEEL CAMBER SIGNIFICANTLY OUT. VISUAL INSPECTION OF THE TIRE INDICATED CAMBER WAS NOT CORRECT. INVESTIGATION INTO POTENTIAL WEAR ITEMS WAS COMPLETED SEARCHING FOR THE POSSIBILITIES OF WORN LOWER BALL JOINT, SHOCK TOWER CONNECTIONS AND STEERING RELATED COMPONENTS. ALL ITEMS APPEARED NORMAL. FURTHER INVESTIGATION TO CONNECTIONS OF THE LOWER CONTROL ARM REVEALED SIGNIFICANT CORROSION AND SEPARATION OF WELDED STEEL ON THE ENGINE CRADLE(ALSO KNOWN AS FRONT SUB FRAME/FRONT CROSS MEMBER/FRONT K-FRAME) CORROSION WEAKENED THE CROSSMEMBER SUFFICIENTLY TO ALLOW NORMAL EVERYDAY DRIVING TO BEND THE CROSSMEMBER AND CREATED THE OUT OF ALIGNMENT AND CAMBER ISSUE. CONTINUING TO DRIVE IN THIS STATE COULD HAVE RESULTED IN THE LOWER CONTROL ARM BREAKING THE CROSSMEMBER COMPLETELY AND LIKELY AT A TIME WHEN SIGNIFICANT BREAKING WOULD BE REQUIRED. WITH THE WHEEL OUT OF ALIGNMENT ACCELERATION/BREAKING AND STEERING ARE ALL AFFECTED DUE TO THE LIMITED TRACTION FROM MISALIGNMENT. WET WEATHER DRIVING CONTROL IS ALSO SIGNIFICANTLY IMPAIRED.

Mileage: 103,000

THE FRONT ENGINE CRADLE/SUBFRAME, LOWER CONTROL ARMS IS RUSTED/CORRODED TO THE POINT THAT I WAS ADVISED CAR WOULD NOT PASS INSPECTION AND THAT IF PARTS FAILED, ENGINE WOULD FALL UNDER CAR AND I COULD LOOSE ALL STEERING/BRAKES. PER REQUEST FROM MAZDA CAR WAS TAKEN TO DEALER WHO CONFIRMED EXTENT OF CORROSION. THIS CORROSION DID NOT HAPPEN IN AN INSTANT AFTER WARRANTY BUT STARTED AND CONTINUED TO WORSEN DURING WARRANTY PERIOD. ONLY SAW THIS WHEN NON-DEALER WAS PUTTING NEW TIRES ON CAR AND NOTED EXTENT OF CORROSION.

Mileage: 87,000

TL* THE CONTACT OWNS A 2009 MAZDA 6. WHILE THE VEHICLE WAS AT AN INDEPENDENT MECHANIC, IT WAS DIAGNOSED THAT THE ENGINE CRADLE WAS DEFECTIVE DUE TO SEVERE CORROSION AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO THE DEALER FOR THE REPAIR; HOWEVER, THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE CONTACT WAS INFORMED BY A MAZDA REPRESENTATIVE THAT THIS WAS A KNOWN FAILURE WITH THAT PARTICULAR MODEL VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 220,000. THE VIN WAS NOT PROVIDED.

Mileage: 220,000

DASHBOARD IS MELTING; VERY STICKY TO THE TOUCH EVEN WHILE IN THE GARAGE.

Mileage: 60,000

HORN HAS ACTIVATED RANDOMLY FOR YEARS NOW, THE FIRST INSTANCE OCCURRING ON OR ABOUT JULY, 2013. I HAVE BROUGHT THE CAR INTO THE DEALERSHIP MANY TIMES FOR THIS. EACH TIME THEY SAID THE DOOR LATCH WAS FAULTY AND SETTING IT OFF. I HAVE HAD 3 DOOR LATCHES REPLACED WITH THE MOST RECENT BEING DONE ON 5/2015. IN AUGUST 2016, THE HORN STARTED ACTIVATING RANDOMLY AGAIN. THE DEALERSHIP SAID THAT THEY FOUND "CODES" ON THE 3 DOOR LATCHES THAT WERE ALREADY REPLACED! CLEARLY THERE IS A DEFECT SOMEWHERE WITH THE DOOR LOCKS OR ITS ELECTRICAL COMPONENTS. THIS POSES A SEVERE SAFETY HAZARD AS A CHILD CAN OPEN THE DOOR LOCK AND FALL OUT WHEN THE VEHICLE IS MOVING IF THE LOCK IS NOT WORKING.

Mileage: 57,000

SUBFRAME RUSTED STRIGHT THRU ON THE RIGHT SUPPORT POINT. LEFT SUPPORT POINT HAD NO RUST AT ALL.. APPROX 96000 MILES ON THE CAR, AND THIS RUST WAS FOUND BY MY MECHANIC AFTER REPLACING THE NEUTRAL SAFETY SWITCH..THE RUST IS HARD TO DETECT BECAUSE THE PLASTIC COVERS , THAT COVER THE SUBFRAME.

Mileage: 96,359

RUBBER AROUND SMALL REAR WINDOW, NOT THE ONE THAT OPENS, HAS LOST MOST OF THE RUBBER. NOTICED THIS WHILE WASHING THE VEHICLE. THE REMAINING RUBBER DID NOT SEEM DRY ROTTED BUT IT PULLS OUT EASILY AND SIGNIFICANT AMOUNT IS ALREADY MISSING.

Mileage: 84,000

DASH BOARD MELTING AND BECOMES STICKY

Mileage: 55,000

THE DASHBOARD STARTED TO MELT A FEW MONTHS AGO, AROUND MAY. NOW THE DASHBOARD IS PERMANENTLY STICKY AND THERE IS A SMELL ARISING. IN ADDITION, DASHBOARD CREATES A GLARE ON THE WINDSHIELD WHICH AFFECTS THE VISIBILITY WHILE DRIVING. IF YOU PLACE SOMETHING ON IT, THERE IS A BLACK RESIDUE THAT COMES OFF ALONG WITH IT. THE MELTED DASHBOARD IS SHINY AND STICKY.

TL* THE CONTACT OWNS A 2009 MAZDA 6. THE CONTACT STATED THAT THE DASHBOARD WAS MELTING. AS A RESULT, THE SUN CAUSED A GLARE WHICH IMPAIRED THE CONTACT'S VISION. THERE WAS ALSO A STICKY SUBSTANCE PRESENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT ALSO STATED THAT THE VEHICLE'S ALARM ACTIVATED RANDOMLY. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THE REAR DRIVER SIDE DOOR FAILED TO CLOSE AND THE DOOR LATCH WAS REPLACED. THE FAILURE RECURRED AND THE FRONT PASSENGER SIDE DOOR LATCH WAS REPLACED. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 13V425000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

Mileage: 40,000

TL* THE CONTACT OWNS A 2009 MAZDA 6. WHILE DRIVING APPROXIMATELY 5 MPH, A LOUD BANGING NOISE EMITTED FROM THE FRONT OF THE VEHICLE. THE CONTACT DISCOVERED THAT THE FRONT PASSENGER SIDE WHEEL WELL RUSTED AND CAUSED THE SUSPENSION TO FAIL. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 190,000.

Mileage: 190,000

DASH OF VEHICLE ON THE PASSENGER IS BEGINNING TO MELT. IN MELTING, THE DASH NOW HAS A GLOSS APPEAREANCE THAT, IN THE RIGHT LIGHT, CREATES A GLARE WHILE DRIVING. THIS CAN MAKE IT DIFFICULT FOR THE OPERATOR TO SEE. *TR

Mileage: 95,000

MELTING DASHBOARD. *TR

Mileage: 48,000

TL* THE CONTACT OWNS A 2009 MAZDA 6. THE CONTACT STATED THAT THE DASHBOARD ON THE VEHICLE STARTED TO MELT. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER STATED THERE WAS NOTHING THAT COULD BE DONE OUTSIDE OF REPLACING THE ENTIRE DASHBOARD. THE FAILURE MILEAGE WAS 104,344.

Mileage: 104,344

THE DASHBOARD IS MELTING AND CREATING A GLARE ON THE WINDSHIELD WHEN DRIVING. *TR

DASHBOARD MELTING UNDER NORMAL DRIVING AND STORAGE CONDITIONS. THE DASHBOARD OF THIS VEHICLE IS OOZING A BLACK TACKY SUBSTANCE THAT SHIMMERS IN SUNLIGHT. THE SHIMMER IS REFLECTED INTO THE WINDSHIELD RESULTING IN AN UNSAFE DRIVING CONDITION. *TR

Mileage: 78,000

THE PASSENGER DASH BOARD HAS MELTED (PASSENGER AIR BAG SIDE). ALSO AIR BAG LIGHT HAS TURNED ON SHOWING THAT THE (AIR BAG NOT ON). *TR

THE DASHBOARD ON THE PASSENGER SIDE IS MELTING. IT IS STICKY AND MAZDA REFUSES TO REPLACE IT. *TR

THE DASHBOARD IS MELTING AND THE MATE BLACK MATERIAL HAS BECOME STICKY AND SHINY CAUSING A GLARE ON THE WINDSHIELD. *TR

Mileage: 80,000

MY CAR ALARM HAD BEEN GOING OFF SPORADICALLY FOR ABOUT A YEAR OR MORE (MAYBE ONCE A MONTH), BUT IT GOT PROGRESSIVELY WORSE TO THE POINT THAT IT WOULD GO OFF 3-5 DAYS A WEEK. I'D HAD MY DOOR LATCHES INSPECTED AT THE END OF 2013 FOR A RECALL THAT ALTHOUGH IT WASN'T ELECTRICAL IN NATURE, ELECTRICAL ISSUES COULD DEVELOP IF IT'S NOT REPAIRED. SO, I WAS NOT EXPECTING THERE TO BE ANY ISSUES WITH THEM, BUT WAS SURPRISED TO LEARN THAT NOT ONE BUT BOTH OF MY REAR DOOR ACTUATORS WERE DEFECTIVE. AFTER GETTING THAT FIXED THE VERY DAY I PICKED UP MY VEHICLE FROM GETTING REPAIRS I NOTICED MY PASSENGER SIDE DASHBOARD WAS SHINY, AND APPEARED TO HAVE BEEN POLISHED. I LATER LEARN THAT LOOK ACTUALLY CAME FROM THE DASHBOARD MELTING. NOW I HAVE MELTING TOXIC MATERIAL, THAT ALSO CAN CAUSE A GLARE, IN MY VEHICLE. *TR

DASHBOARD IS MELTING AND BECOMING SHINNY AND STICKY. *TR

Mileage: 60,000

THE PASSENGER SIDE DASHBOARD IS LITERALLY MELTED TO THE POINT WHERE THE CAR IS UNSAFE TO OPERATE DURING THE DAY DUE TO THE REFLECTION ON THE WINDSHIELD. THIS IS VERY UNSAFE AND NEEDS TO BE RECALLED! I HAVE NEVER SEEN OR HEARD OF A VEHICLE DOING THIS AND I'M APPALLED THAT THE DEALER HAS YET TO REMEDY THIS ISSUE. *TR

Mileage: 38,000

MY PASSENGER SIDE DASHBOARD IS LITERALLY MELTING. MAZDA ADMITS TO HAVING PUT A DEFECTIVE PIECE IN MY MODEL VEHICLE HOWEVER WILL NOT TAKE RESPONSIBILITY AND REPLACE THEIR FAULTY PIECE. THEY CLAIM IF IT IS A SAFETY HAZARD THERE WOULD BE A RECALL..WELL THERE NEEDS TO BE! I LIVE IN SOUTH FLORIDA AND THE SUN REFLECTING OFF OF THE DASH IS FLAT OUT BLINDING AND DANGEROUS NOT TO MENTION GOD KNOWS WHAT MATERIALS LEAKING INTO MY AIR VENTS THAT MY ENTIRE FAMILY IS BREATHING IN, BEING POTENTIALLY HAZARDOUS. I DON'T THINK THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION SHOULD ALLOW MAZDA SHOULD WAIT FOR ACCIDENTS TO OCCUR AND PEOPLE TO POTENTIALLY GET INJURED TO TAKE RESPONSIBILITY FOR THIS ISSUE AND FULLY REPLACE THE DASH PIECE IN THE AFFECTED MODELS. THIS ISSUE HAS BEEN CALLED TO THE ATTENTION OF THE PUBLIC IN NUMEROUS NEWS SEGMENTS AND ONLINE ARTICLES MEANING HUNDREDS OF THOUSANDS OF PEOPLE ARE HAVING THE SAME ISSUE AND THEIR LIVES COULD BE IN DANGER. A RECALL NEEDS TO BE ISSUED AS SOON AS POSSIBLE! *TR

Mileage: 65,000

TL* THE CONTACT OWNS A 2009 MAZDA 6. THE CONTACT INDICATED THAT THE DASHBOARD WAS DETERIORATING. THE CONTACT NOTICED THAT THERE WAS A STICKY SUBSTANCE LEAKING INTO THE FRONT PASSENGER SIDE NEAR THE WINDSHIELD, THE FRONT DRIVER SIDE WINDOW, AND THE FLOORBOARD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.

Mileage: 36,000

THE PASSENGER SIDE DASHBOARD ABOVE THE GLOVE COMPARTMENT IS STARTING TO MELT. THERE IS A SHINY RESIDUE ON THE DASHBOARD THAT BECOMES VERY STICKY UPON CONTACT. THE AFFECTED AREA IS ALSO VERY SOFT TO TOUCH MUCH LIKE A CUSHION RATHER THAN THE TYPICAL HARD PLASTIC FEEL OF A TRADITIONAL DASHBOARD. *TR

Mileage: 57,337

THE TOP OF THE DASHBOARD (ONLY ON PASSENGER SIDE) MELTED AND BECAME VERY REFLECTIVELY SHINY AND STICKY. I ALMOST HIT A PEDESTRIAN CROSSING AT STOP LIGHT AS THE REFLECTED SUN GLARE BLINDED MY VIEW. *TR

Mileage: 20,000

DASH BOARD IS MELTING. I STARTED NOTICING 1 SIDE OF DASH WAS GETTING STICKY, THEN IT STARTED MELTING SLOWLY. IT CAUSES A VERY BAD GLARE AT TIMES AND MAKES IT HARD TO SEE. I HAVE CONTACTED MAZDA AND HAVE BROUGHT IT IN TO HAVE IT CHECKED AT THE DEALERSHIP AND THEY CONFIRMED IT WAS MELTING. THE MATERIAL USED ONE THE DASH IS DEFECTIVE. SINCE I AM OUT OF WARRANTY THE REPAIR COST IS ON ME? THIS SHOULD BE A RECALL FOR DEFECTIVE MATERIAL. *TR

Mileage: 50,000

THE DASHBOARD OF MY 2009 MAZDA 6 IS MELTING. IT HAS BECOME EXTREMELY STICKY AND SHINY. THE CONDITION CAUSES A GLARE ON THE WINDSHIELD THAT CAN INTERFERE WITH VISIBILITY. IN ADDITION, THE DASHBOARD DETERIORATION IS CAUSING AN OILY FILM TO BUILD UP ON THE ENTIRE INSIDE OF THE WINDSHIELD. THE FILM HAS TO BE CLEANED OFF FREQUENTLY AND IS VERY DIFFICULT TO COMPLETELY REMOVE. ORDINARY WINDOW CLEANERS JUST SMEAR IT. THE FILM INTERFERES WITH THE DRIVER'S ABILITY TO SEE IN AFTERNOON SUN. I CONTACTED MAZDA AND THEY ARE AWARE OF THE PROBLEM. AFTER I HAD IT DOCUMENTED AT THE DEALER, MAZDA AGREED TO PAY FOR THE PART BUT WOULD NOT PAY FOR THE COST OF THE LABOR, WHICH IS ESTIMATED AT APPROXIMATELY $500. *TR

Mileage: 47,000

THE DASH BOARD IS MELTING. IT IS STICKY AND THERE'S SEEMS TO BE NOTHING TO DO ABOUT IT. I CHECKED ON RECALLS FOR THE DASH, BUT DID NOT FIND ANY. I HAVE HAD CARS HERE IS SOUTH FLORIDA FOR 40 SOMETHING YEARS....NEVER HAD A PROBLEM LIKE THIS. WHY IS IT NOT RECALLED? *TR

Mileage: 55,000

THE PASSENGER-SIDE DASHBOARD IS MELTING. IT IS STICKY TO THE TOUCH AND CAUSES A SHINY GLARE. *TR

Mileage: 61,000

THE DASHBOARD ON THE PASSENGER SIDE OF MY VEHICLE IS MELTING AND IS VERY STICKY ALL THE TIME. *TR

I JUST RECENTLY GOT THIS CAR. I AM MAKING PAYMENTS ON IT. I NOTICED MY DASHBOARD MELTING AND NOW ITS SO BAD THAT THERE IS A GLARE IN THE MIDDLE OF WINDSHIELD. I CANT SEE THROUGH IT AT TIMES. AND THE MATERIAL FROM THE DASHBOARD IS MELTING NOW IN DRIP LINES DOWN THE DASH. IT IS UGLY AND IS RUINING ANYTHING THAT TOUCHES IT. KIDS TRY TO DIG HOLES IN THE DASHBOARD AND I'M SCARED THAT THEY MIGHT TRY TO CONSUME THE GOO THAT COMES OFF THE MELTING SPOT. MY LAWYER HAS INFORMED ME TO FILE A COMPLAINT. I NEED A REPLACEMENT DASHBOARD AS SOON AS POSSIBLE. PLEASE HELP. *TR

DASHBOARD IS MELTING VEHICLE IS ALWAYS PARKED UNDER COVER AND OUT OF DIRECT SUNLIGHT. MANUFACTURERS NOT ACKNOWLEDGING AS A DEFECT. *TR

Mileage: 92,000

THE ENTIRE PASSENGER SIDE DASHBOARD IS GOOEY, STICKY BLACK. IF YOU TOUCH IT GETS ALL OVER YOUR HANDS, AND EVERYTHING WILL STICK TO IT. IT APPEARS TO BE MELTING AWAY. THIS STARTED A FEW YEARS AGO. RECENTLY I NOTICED THE REAR HEADLIGHTS LOOK AS IF THEY ARE WARPED FROM THE INSIDE, AS IF IT WAS A MELTED CANDLE. *TR

Mileage: 40,000

MY 2009 MAZDA 6 ALSO HAS A MELTING DASHBOARD, CAUSING A GLARE ON THE WINDSHIELD. *TR

Mileage: 52,500

MY FRONT DASHBOARD IS MELTING. THE DASHBOARD IS STICKY TO THE TOUCH AND VERY SHINY AND REFLECTS THE SUNS GLARE. *TR

Mileage: 80,000

I SEE SEVERAL COMPLAINTS ABOUT A MELTING DASHBOARD. THE DASHBOARD, ESPECIALLY ON THE PASSENGER SIDE HAS A SOFTISH MATERIAL THAT ALMOST MELTS WHEN PARKED IN OUTDOOR UNDER SUN EVEN FOR FEW MINUTES. IN SUCH A CONDITION IF I TOUCH THIS PART OF DASHBOARD IT CRUMBLES INTO PIECES. IT IS ALMOST IMPOSSIBLE TO ALWAYS PARK UNDER ROOF AND THIS MATERIAL USED SEEMS TO BE OF VERY LOW QUALITY. COST OF FIXING IS UNKNOWN. *TR

Mileage: 53,000

THE PASSENGER SIDE OF MY DASHBOARD IS MELTING. IT IS ONLY OCCURRING ON THE SECTION CLOSEST TO THE WINDOW AND FOR ABOUT 12 INCHES. I HAVE TRIED TO KEEP THE WINDOWS OPEN, USE HEAT BARRIERS/SHIELDS ETC. IT IS EVEN WET AND GOOEY WHEN THE AC IS ON AND I AM DRIVING. I HAVE READ THAT THE PLASTICS ETC THAT ARE USED IN VEHICLES CAN EMIT CANCEROUS ODORS/VAPORS/ETC WHEN THEY OVERHEAT. CAN THIS ISSUE PLEASE BE INVESTIGATED AS AFTER READING THE COMPLAINTS THIS IS A ROBUST PROBLEM THAT CAN AFFECT THE SAFETY OF MANY PEOPLE! *TR

Mileage: 41,000

THE DASHBOARD OF MY MAZDA IS MELTING. THE DASHBOARD IS SHINY AND STICKY WITH A TERRIBLE GLARE. IT LOOKS LIKE IT IS WET, BUT IT IS REALLY GOOEY. I AM WORRIED THE AIRBAGS MAY DEPLOY PREMATURELY OR NOT AT ALL. THE DAMAGE TO THE DASHBOARD IS GETTING WORSE. I FEEL THIS IS INFERIOR WORKMANSHIP AND OR MATERIALS AND SHOULD BE PLACED UNDER RECALL. *TR

Mileage: 60,000

MY DASH IS MELTING ON THE PASSENGER SIDE. IT'S ABOUT A 10 INCH SECTION. IT STICKY AND SOFT. IT RUBS OFF WHEN TOUCHED. I'VE DONE SOME RESEARCH AND IT APPEARS THERE ARE A LOT OF PEOPLE EXPERIENCING THE SAME THING. I'M SURE THEY WILL CLAIM IT'S THE ARMOUR ALL BUT I USED THAT STUFF VERY RARELY AND IF IT WAS SOMETHING I HAVE APPLIED, IT WOULD BE MELTING ALL OVER. IT HAS TO BE A DEFECT ON MAZDAS PART. I DID EMAIL THEM BUT HAVEN'T HEARD BACK YET. *TR

Mileage: 60,954

TL* THE CONTACT OWNS A 2009 MAZDA A6. THE CONTACT STATED THAT THE DASH BOARD WAS MELTING. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT 75,000.

Mileage: 50,000

I PURCHASED THE CAR AT DELRAY MAZDA IN 2011. I IMMEDIATELY PURCHASED A DASHMAT TO PROTECT THE DASHBOARD FROM CRACKING OR FADING. I SAW A SEGMENT ON THE NEWS ABOUT OTHER OWNERS OF MAZDA, NISSAN AND ETC. THAT HAS A CRACKING, STICKY DASHBOARD AS WELL. I WAS ADVISED TO CONTACT YOU. MY DASHBOARD IS STICKY UNDERNEATH THE DASHMAT AND IN THE AREA OF JUST ABOVE THE GLOVEBOX, THE DASH IS FALLING OFF IN CLUMPS. IT IS A BLACK CUSHIONY MATERIAL THAT IS FALLING APART AND ALSO CRACKING WHERE THE DASHMAT DOESN'T REACH. THE DASH IS ALSO VERY STICKY AS WELL. I WILL CONTACT THE DEALERSHIP AND MAZDA BUT WOULD LIKE THIS RESOLVED. *TR

Mileage: 62,000

MELTING DASHBOARD ON MY MAZDA 6. I'M VERY UNHAPPY ABOUT THIS. A RECALL NEEDS TO BE MADE. *TR

Mileage: 76,000

THE ROD TO THE DOOR HANDLE INSIDE THE FRONT PASSENGER DOOR FELL IN DUE TO THE RECALL THAT HAPPENED BACK IN DECEMBER 2013. THE RECALL ONLY REPLACED SCREWS ON THE PART THAT WAS STILL IN THE DOOR. IT DID NOT COVER THE PART THAT FELL IN BECAUSE THE SCREWS FELL OUT THAT HOLD THE PIECE IN. THE DOOR WILL NOT OPEN FROM THE OUTSIDE WITHOUT THE ROD ATTACHED. THIS IS DUE TO THE FIRST RECALL. WE HAD NO IDEA THE SCREWS FELL OUT UNTIL THE DOOR WOULD NOT OPEN FROM THE OUTSIDE AND WE EXAMINED IT. IT SHOULD OF BEEN PART OF THE ORIGINAL RECALL. THIS COULD CREATE A SITUATION WHERE IF THERE IS AN ACCIDENT OR ISSUE AND THE PASSENGER IS NOT AWARE OF WHAT IS GOING NO ONE FROM THE OUTSIDE WOULD BE ABLE TO OPEN THE DOOR TO GET THEM HELP OR GET THEM OUT. THIS SHOULD BE A NEW RECALL. THIS SHOULD OF BEEN COVERED IN THE ORIGINAL RECALL AND PAID FOR BY MAZDA TO FIX. *TR

Mileage: 50,000

DRIVER SIDE FRONT DOOR WOULD NOT LATCH, INSPECTED TO FIND ALL THREE DOOR LATCH MOUNTING SCREW WERE MISSING, AND THE DOOR LATCH WAS FALLING DOWN INSIDE THE DOOR. VERY DANGEROUS, AND I WAS STRANDED IN A PARKING LOT WITH A DRIVER DOOR THAT COULD NOT BE LATCHED. *TR

Mileage: 72,000

DRIVER SIDE FRONT DOOR WOULD NOT LATCH UPON ENTRY TO THE VEHICLE. INSPECTION SHOWED THAT ALL 4 SCREWS WERE MISSING FROM THE LATCH MECHANISM. INSPECTION OF THE OTHER 3 DOORS SHOWED THAT UP TO 3 OF THE 4 SCREWS WERE MISSING FROM THEM. EVERY DOOR HAD AT LEAST 1 MISSING SCREW. *TR

Mileage: 106,000

FRONT DRIVERS SIDE WOULD NOT CLOSE. UPON CHECKING ALL THE SCREWS HOLDING THE LATCH WERE MISSING.

Mileage: 33,852

WHEN I TRIED TO GET INTO MY CAR THE DOOR GOT STUCK AND ONLY OPEN ABOUT 2 INCHES. WHEN I FINALLY OPENED IT AND GOT IN THE CAR THE DOOR WOULD NOT CLOSE. WHEN I CHECKED IT I REALIZED THAT ALL 3 SCREWS WERE MISSING AND THE DOOR LATCH HAD SHIFTED. *TR

Mileage: 45,000

WHILE DRIVING ON HIGHWAY AT 55 MPH THE PASSENGER DOOR OPENED . PASSENGER DIDN'T FALL OUT DUE TO SEAT BELT. FOUND THAT THREE SCREWS FELL OUT OF DOOR LATCH. REPLACED SCREWS, NOW DOOR CAN NOT BE OPENED FROM OUTSIDE. *TR

Mileage: 54,000

2009 MAZDA 6. CONSUMER WRITES REGARDING OUTER DOOR HANDLE VOLUNTARY SAFETY RECALL 5209A *TGW THE CONSUMER STATED THE DASHBOARD INDICATOR LIGHT ILLUMINATED INDICATING THAT ONE OF THE DOORS WAS STILL OPEN WHILE THE VEHICLE WAS IN MOTION. DESPITE CHECKING TO MAKE SURE ALL THE DOORS WERE SECURELY CLOSED, THE LIGHT CONTINUED TO STAY ON, UNTIL THE CONSUMER STOPPED AND TURNED OFF THE ENGINE. ALSO, THE ABS, TCS AND BRAKE INDICATORS ILLUMINATED AS WELL. THE CONSUMER THEN DISCOVERED HE WAS NOT ABLE TO LOCK THE VEHICLE BY USING THE LOCK BUTTON ON THE DRIVER'S SIDE DOOR HANDLE. THE BUTTON WAS NON-RESPONSIVE AND SYMPTOMS ONLY WORSENED AS TIME WENT BY. THE CONSUMER WENT TO A REPAIR FACILITY AND A DIAGNOSTICS TEST REVEALED THE FAULTY DOOR HANDLE WAS THE REASON FOR THE MALFUNCTION. THE CONSUMER STATED HE WAS NEVER INFORMED OF THE RECALL. WHEN THE CONSUMER WENT BACK TO THE DEALER, HE WAS INFORMED, HIS VIN WAS NOT INCLUDED. *JB

I HAVE A 2009 MAZDA 6 S TOURING WITH 18000 MILES ON IT AND THE THREE SCREWS THAT HOLD THE DRIVERS DOOR LATCH ASSEMBLY ON CAME LOOSE AND FELL OUT. THESE SCREWS SHOULD OF BEEN LOCKED TIGHTENED IN PLACE AND IT SEEMS THAT ALL THE LATCH SCREWS ON THE CAR WERE NOT SECURED NOT TO WORK LOOSE. *TR. ..UPDATED 04/18/13 *BF

Mileage: 18,839

2009 MAZDA ISPORT HAS GONE THROUGH TWO COMPLETE SETS OF BRAKES, ROTORS, AND PADS AND IT ONLY HAS 22,000 MILES ON IT. THE BRAKE PEDAL IS VERY INCONSISTENT WHEN APPLIED. SOMETIMES IT GOES ALL THE WAY TO THE FLOOR AND SOMETIMES IT ONLY TRAVELS A SMALL DISTANCE. IT'S MUCH WORSE WHEN THE DSC IS ENGAGED. *TR

Mileage: 11,000