2010 MAZDA MAZDA6 Air Bags Problems

The airbag light is still flashing on the dashboard after the airbag recall on this vehicle was fixed. It may be related to a different recall, which is safety campaign #16V594000.

PASSENGER SIDE DASH STARTED MELTING ABOUT A YEAR AGO AND HAS GOTTEN SO BAD THE DASH IS ALMOST LIQUID. SUNLIGHT REFLECTS OFF THE SHINY MELTED DASH AND BLINDS THE DRIVER. I WAS IN AN ACCIDENT BECAUSE I COULDN'T SEE DUE TO LIGHT REFLECTING OFF MELTED DASH. DASH IS SO STICKY THAT YOU CANNOT TOUCH OR IT WILL STICK TO HANDS/ CLOTHING. I HAVE RUINED MULTIPLE ITEMS OF CLOTHING DUE TO THIS MESS.

Mileage: 90,000

I STARTED NOTICING CRACKS ON THE DASHBOARD ON THE PASSENGER SIDE WHERE THE AIRBAG DEPLOYS. MY VEHICLE WAS STATIONARY WHEN I NOTICED THTHE CRACKS THE FOLLOWING MORNING. I AM CONCERNED THAT THE AIRBAG MIGHT ACCIDENTALLY GO OFF WITH THE SLIGHTEST VIBRATIONS OR CLOSING OF THE VEHICLE DOORS.

Mileage: 137,000

TL* THE CONTACT OWNS A 2010 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF AN UNKNOWN RECALL REGARDING THE AIR BAGS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HAMILTON MAZDA (2201 NJ-33, HAMILTON SQUARE, NJ 08690, (609) 587-7600) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNKNOWN.

HEADLIGHT ON BOTH SIDES GO OUT OFTEN. AFTER HAVING THIS ISSUE FAR TOO MANY TIMES, I LOOKED ONLINE HOPING TO FIND A SOLUTION AND DISCOVERED MULTIPLE MAZDA OWNERS ARE HAVING SAME PROBLEM. ITS A MALFUNCTION IN THE MAZDA THAT NEEDS TO BE FIXED BY MAZDA. THIS IS EXTREMELY DANGEROUS AT NIGHT TO HAVE HAPPENING WAY TO OFTEN. AS FOR THE AIR BAG- IVE HAD MY MAZDA TO A MAZDA DEALERSHIP FOR THE RECALLS AND THE AIR BAG WAS KNE OF THEM. SINCE THEN, TWICE NOW, THE 'AIRBAG/FRONT SEAT BELT PRETENSIONER SYSTEM MALFUNCTION' LIGHT IS FLASHING WHILE DRIVING. I LOOKED IT UP, AND BY THE SOUNDS OF IT, MY AIRBAG IS MALFUNCTIONING?! ANOTHER DANGEROUS SITUATION ON THE MAZDA 6.

Mileage: 75,000

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V717000 (AIR BAGS) AND 18V631000 (SUSPENSION, STRUCTURE). THE CONTACT CALLED SENTRY WEST MAZDA AT 508-281-8171 (LOCATED AT 940 BOSTON TURNPIKE, SHREWSBURY, MA 01545) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. WHILE DRIVING APPROXIMATELY 20 MPH, A LOUD NOISE WAS HEARD AND THE STEERING LOST POWER WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE SAME DEALER WHERE IT WAS STATED THAT THE RECALL REPAIRS NEEDED TO BE PERFORMED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 18V717000 (AIR BAGS) AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 18V631000 (SUSPENSION, STRUCTURE).

Mileage: 60,000

MY MAZDA WAS RECALLED DUE TO AIR BAG INFLATOR THAT COULD EXPLODE RESULTING IN SHARP METAL FRAGMENTS STRIKING THE PASSENGER OR OTHER VEHICLE OCCUPANTS. WHEN I CALLED MY MAZDA DEALER TO GET IT IN TO BE FIXED I WAS TOLD THE PARTS ARE ON BACK ORDER AT MAZDA AND THEY COULD NOT GIVE ME AN ETA ON WHEN THEY WOULD GET PARTS IN. HOW CAN MAZDA ALLOW IT'S CUSTOMERS TO CONTINUE DRIVING THEIR CAR WITH NO RECOURSE TO GIVE US A RENTAL CAR IN THE MEANTIME IF THEY CAN'T FIX AN ISSUE THAT I WOULD CONSIDER EXTREMELY SERIOUS AND NEEDING TO BE FIXED IMMEDIATELY? MY WIFE IS PREGNANT AND WE HAVE A TODDLER WHO RIDES IN A CARSEAT IN THE BACKSEAT AND WE NOW FEEL UNSAFE TO DRIVE OUR CAR. I WOULD EXPECT THIS MATTER TO BE TAKEN MUCH MORE SERIOUSLY THAN IT IS. I'M VERY DISAPPOINTED IN MAZDA AND THE WAY THIS RECALL IS BEING HANDLED.

THE PASSENGER AIRBAG WARNING IS ALWAYS GOING ON WHEN I AM IN A PARKED POSITION.

Mileage: 80,000

2010 MAZDA MAZDA 6. CONSUMER WRITES IN REGARDS TO PASSENGER AIR BAG SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. THE CONSUMER STATED THE PASSENGER DASH MADE A CLICKING NOISE. THE DEALER WAS UNABLE TO REPAIR THE VEHICLE, BUT CHARGED THE CONSUMER A DIAGNOSTIC FEE. *JS

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V594000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL, MY ALARM KEEPS GOING OFF RANDOMLY ALL THROUGHOUT THE DAY EACH DAY. THE ONLY WAY TO GET IT TO STOP IS DISCONNECTING MY BATTERY WHILE I'M NOT DRIVING IT WHICH IS NOT A VIABLE OPTION. MY PASSENGER AIRBAG PROTECTOR IS ALSO MELTING. FURTHERMORE, I HAD TO REPLACE BRAKE ROTORS BEFORE 100,000 MILES WAS REACHED BECAUSE MY CAR WOULD SHAKE UNCONTROLLABLY AT ANY SORT OF BRAKING SPEED

"TAKAO A RECALL". I RECEIVED A NOTICE OF THIS RECALL IN JULY OF 2016. IT TOLD ME THAT I WOULD BE NOTIFIED WHEN THE LOCAL DEALER HAD PARTS TO FIX THE DEFECT. IN JULY OF 2017 I HAD MY CAR AT THE DEALER FOR OTHER REPAIRS AND I ASKED ABOUT THE RECALL. I WAS TOLD THAT PARTS WERE NOT AVAILABLE AND NOT TO WORRY ABOUT IT.

TL* THE CONTACT OWNS A 2010 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V429000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MIDLANDS MAZDA OF COLUMBIA (655 BROAD RIVER RD, COLUMBIA, SC 29210, (803) 988-1000) WAS CONTACTED, BUT WAS UNABLE TO REPAIR THE VEHICLE DUE TO THE PARTS NOT BEING AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *BF CONSUMER STATED PARTS TO FIX THIS RECALL ARE NOT YET AVAILABLE. UPDATED 7/24/18*JB *TR

TAKATA RECALL RECEIVED A LETTER :O VEHICLE WAS STATIONARY

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MAZDA MZ6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V429000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (BROWN MAZDA, 5625 CENTRAL AVE, TOLEDO, OH 43615) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNED A 2010 MAZDA 6. WHILE MAKING A TURN, THE VEHICLE WAS T-BONED BY ANOTHER VEHICLE ON THE PASSENGER SIDE. THE AIR BAGS DEPLOYED AFTER THE CRASH OCCURRED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE NECK AND NOSE, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED TO A TOWING FACILITY. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.

TAKATA RECALL THERE HAVE BEEN 3 RECALLS WITH THIS VEHICLE I BOUGHT NEW; TAKATA IS 1 OF THE 3: 1. TAKATA AIRBAGS: METAL SHRAPNEL IN AIRBAGS WHEN DEPLOYED, REPORTEDLY 2. DOOR LOCK SCREWS ARE UNSAFE; NEED TO BE CHECKED/REPLACED; 3. DASHBOARD HAS BEEN RECALLED DUE TO TURNING INTO A STICKY NASTY LOOKING MESS. THE WHOLE RIGHT SIDE (PASSENGER SIDE) HAS BECOME SO STICKY THAT DUST, CLOTH, EVERYTHING STICKS TO IT, AND IT CANNOT BE CLEANED. WHAT'S REALLY AWFUL IS THAT THE DEALERSHIP WHERE I BOUGHT THE CAR NOW NO LONGER SELLS MAZDAS. THE FIRST 2 SITUATIONS ARE DANGEROUS; & THE 3RD IS HORRIBLY UNSIGHTLY. MAZDA HAS SENT OUT RECALLS FOR ALL 3. WHERE DO I TAKE THIS CAR?

Mileage: 80,000

TAKATA RECALL

TL* THE CONTACT OWNS A 2010 MAZDA 6. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (GUNTHER MAZDA IN FT LAUDERDALE, FLORIDA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL I RECEIVED A NOTICE IN THE MAIL FOR THE RECALL AND THAT THERE HASN'T BEEN A REPLACEMENT MADE BY THE MANUFACTURER. I HAVE ALSO BEEN NOTICED OF A RECALL ON THE PASSENGER DASH BOARD MELTING, DISINTEGRATING, ETC. AND THERE IS ALSO NOT A REPLACEMENT MADE EITHER. I CONTACTED THE MAZDA DEALERSHIP IN TRUSSCULLE, ALABAMA AND I WAS TOLD THAT I WOULD BE NOTIFIED WHEN THE REPLACEMENT DASH IS AVAILABLE AND I HAVE YET TO RECEIVE A CALL. THAT WAS 2 YEARS AGO.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V429000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE ROGER BEASLY MAZDA DEALER (LOCATED AT 6825 BURNET RD, AUSTIN, TX) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 10/17/2017*LJ *TR

DASH IS STICKY AND SHINY, LOOKS LIKE SOMETHINK INSIDE THE PASSENGER SIDE OF DASH IS MELTING

Mileage: 100,000

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED NORTH PARK MAZDA (9333 SAN PEDRO AVE, SAN ANTONIO, TX 78216 (210) 253-3300) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MAZDA 6. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JULY OF 2016. THE DEALER (ACADIANA MAZDA 1700SW EVANGELINE THRUWAY, LAFAYETTE, LA, 70508) STATED THAT THEY WERE INQUIRING ABOUT AN INTERIM REPAIR, BUT THE CONTACT NEVER HEARD ANY FURTHER INFORMATION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT MENTIONED THAT THE PASSENGER AIR BAG WARNING SENSOR WAS ILLUMINATED. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2010 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MAZDA SOUTH OF AUSTIN, TEXAS WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. MAZDA SOUTH OF AUSTIN, TEXAS WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2010 MAZDA 6. THE CONTACT STATED THAT THE VEHICLE WAS INVOLVED IN A FRONT END COLLISION. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO CLYDE LYNN COLLISION CENTER; HOWEVER, IT HAD NOT YET BEEN DETERMINED IF IT WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V594000 (AIR BAGS) AS A POSSIBLE CAUSE OF THE FAILURE. THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE FAILURE MILEAGE WAS NOT PROVIDED.

TAKATA RECALL. HELLO, I HAVE BEEN TRYING TO REPLACE THE AIRBAG SINCE LAST YEAR (2016). HOWEVER EVERY TIME I TALK TO THE MAZDA REPRESENTATIVE (BRICKELL MAZDA) LOCATED IN MIAMI I GOT THE SAME ANSWER: "WE DON'T HAVE THE PART TO REPLACE YET". PLEASE HELP ME TO SOLVE THIS ISSUE, I (AND THE PASSENGER) DON'T WANT TO BE EXPOSED TO RISKS IN CASE OF ANY ACCIDENT. I WOULD LIKE TO HAVE THE AIRBAG REPLACED AS SOON AS POSSIBLE. MY PHONE NUMBER IS [XXX] THANK YOU. BEST REGARDS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2010 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 16V594000 (AIR BAGS); HOWEVER, THE PARTS DO THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TAKATA RECALL. IT HAS BEEN ALMOST 1 YEAR SINCE THE RECALL OF THE PASSENGER AIRBAG AND THERE IS STILL NO REPLACEMENT AVAILABLE. DURING THE PAST YEAR, WE CAN NOT SEAT ANY PASSENGER IN THE FRONT PASSENGER SEAT.

TL* THE CONTACT OWNS A 2010 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS); HOWEVER, THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL REGARDING: MAZDA RECALL #: 9516E NHTSA RECALL #: 16V-356 RECALL DATE MAY 27, 2016 THE STATUS AS OF MARCH 7, 2017, IS THAT A REMEDY TO REPAIR IS NOT AVAILABLE. MAZDA'S RECALL INFORMATION ON ITS WEBSITE STATES, AND I'M PARAPHRASING, THAT WE SHOULD NOT ALLOW ANYONE TO RIDE IN THE FRONT PASSENGER SEAT. IT' BEEN ALMOST TEN MONTHS, WHEN IS THIS REMEDY FORTHCOMING? AM I REALLY NOT SUPPOSED TO CARRY PASSENGERS IN THE FRONT SEAT OF MY PASSENGER CAR FOR ALMOST A YEAR NOW? ARE THERE ANY OTHER FINANCIAL OR MECHANICAL REMEDIES AVAILABLE? THE CONSTRAINT OF NOT BEING ABLE TO CARRY PASSENGERS IN THE FRONT SEAT RESULTS IN THIS PERSONAL PASSENGER VEHICLE BEING USELESS IN MANY SITUATIONS IT WAS PURCHASED FOR. CAN YOU DIRECT ME WITH ANY ALTERNATIVES THAT I CAN PURSUE?

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TAKATA RECALL-WE BOUGHT A MAZDA 6 GRAN TOURING CAR IN 2010, VIN# [XXX]. IT CURRENTLY HAS ONLY 65,060 MILES. ON JULY 2016 WE RECEIVED A NOTICE THAT MAZDA CORP. DECIDED THAT A PASSENGER AIR BAG INFLATOR DEFECT EXISTS IN OUR CAR AND THAT THERE WAS A SAFETY RECALL ESPECIALLY FOR CARS IN CENTRAL FLORIDA BECAUSE OF CONSISTENT HIGH HUMIDITY. IN AUGUST WE TOOK THE CAR TO JENKINS MAZDA IN OCALA WHERE WE BOUGHT IT. THEY SAID THAT THEY WOULD TRY TO EXPEDITE THE REPLACEMENT BECAUSE IT WOULD BE DANGEROUS TO DRIVE.IN SEPTEMBER THE REPLACEMENT STILL HAD NOT COME SO THEY ASKED US TO STORE THE CAR WITH THEM. OUR CAR WAS THERE AT THE JENKINS MAZDA CAR LOT FOR MORE THAN 3 MONTHS. WE DID NOT USE THE CAR BECAUSE WE WERE AFRAID TO DRIVE IT. AAA CAME TO THE HOUSE AND TESTED THE BATTERY AND THEY CONCLUDED THAT BECAUSE IT WAS NOT USED FOR SEVERAL MONTHS THE BATTERY NEEDED TO BE REPLACED. HOWEVER, WE NOTICED THAT THE NAVIGATION SCREEN WAS GIVING A MESSAGE ?A PROGRAM CANNOT BE READ. PLEASE CONSULT DEALER.? WE CALLED [XXX] AND THEY SAID COMEBACK AND WHILE REPLACING THE AIR BAG PART THEY WOULD FIX THE NAVIGATION SCREEN.ON JANUARY 17 2017 THE PART WAS REPLACED, BUT THEY COULDN?T FIX THE NAVIGATION SCREEN. THEY THEN SAID THAT THEY WOULD TALK TO THEIR SERVICE REP IN JACKSONVILLE ABOUT IT.ON FEBRUARY 10 AFTER TRADING MANY PHONE CALLS WITH THE [XXX] SERVICE MGR. IN OCALA, HE SAID THAT AFTER TALKING TO HIS SERVICE REP IN JACKSONVILLE THE REP FELT THE SCREEN IS OUR RESPONSIBILITY AND THEY WOULDN?T REPAIR IT BUT INSTEAD PUT A NEW ONE IN FOR $5500. I FEEL THAT THE WHOLE SITUATION STARTED WITH MAZDA?S DEFECTIVE AIR BAG AND THE CAR BEING UNUSED AND INACTIVE FOR ALMOST 4 MONTHS SITTING ON THE [XXX] MAZDA LOT IN OCALA. A NEW BATTERY HAD TO BE INSTALLED BECAUSE THE CAR SAT ON THEIR LOT A LONG TIME [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 65,050

TAKATA INFLATORS. WE ARE A ONE CAR FAMILY AND OUR MAZDA AIRBAG WAS SLATED TO BE REPAIRED IN NOVEMBER BUT WE STILL HAVEN'T RECEIVED ANY INFO WHEN THE PARTS ARE GOING TO BE AVAILABLE. WE COULDN'T EVEN TAKE OUR CAR ON OUR HONEYMOON IN NOVEMBER OF THIS YEAR. I KNOW OF OTHER COMPANIES SUCH AS HONDA WHO ARE RENTING CARS FOR THERE CUSTOMERS AND MAZDA ISN'T EVEN REACHING OUT TO OUR FAMILY BUT THEY ARE STILL TAKING OUR MONTHLY PAYMENT. I KNOW WE AREN'T THE ONLY FAMILY AFFECTED BY THIS BUT THIS IS TAKING WAY TOO LONG AND INCONVENIENCING US IN A BAD WAY. PLEASE LOOK INTO THIS. WE ARE CONCERNED AND FRUSTRATED BY THE LACK OF ANSWERS.

MY PASSENGER AIRBAG COVER HAS A CRACK GOING OVER THE ENTIRE DASHBOARD WHERE THE AIRBAG IS LOCATED. IT WAS NOT THERE ONE DAY, AND THE NEXT DAY IT HAD A HUGE CRACK IN IT,AFTER A VERY GOOD WINTER NIGHT. THE CRACK,IS GETTING WIDER. I'M AFRAID THE AIR BAG IS GOING TO,DEPLOY WHILE DRIVING. *TR

Mileage: 138,000

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MAZDA MAZDA6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I WENT TO CHECK ON SAFERCAR.GOV SINCE I RECEIVED A LETTER SAYING MAZDA WOULD BE REPLACING THE DASH DUE TO GLARE CONDITION POTENTIAL (2015) TO FIND UPDATED STATUS AND ALSO FOR AIR BAG. THE AIR BAG ISSUE IS STILL INCOMPLETE FOR OVER 7 MONTHS. BY VIN LOOK-UP, I FIND TWO ADDITIONAL RECALLS FOR DOOR LATCH AND FUEL TANK IN WHICH I WAS UNAWARE. DATE ON THIS COMPLAINT REFLECTS FIRST CONTACT FROM MAZDA. ALSO, 4 INTERIOR ITEMS BROKEN, INCLUDING A CRACKED REAR-VIEW MIRROR. *TR

Mileage: 28,000

TAKATA RECALL: CALLED MAZDA TO HAVE THE ARIBAG RECALL I RCVD REMEDIED BOOK THE APPOINTMENT THEN RECEIVED A CALL MOMENTS LATER THAT NO MAZDA HAS THE PARTS YET TO CORRECT THIS ISSUE.

TL* THE CONTACT OWNS A 2010 MAZDA 6. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

I GOT RECALL NOTICE FROM MAZDA (SAFETY RECALL 9516E) IN THE MONTH OF JULY 2016. MAZDA DEALERSHIP DID NOT REPLACE THE AIRBAG YET. CALLED MAZDA CUSTOMER SERVICE, THEY PUSHED ME TO DEALER AND DEALER IS SAYING PART IS NOT AVAILABLE. I NEED YOUR HELP TO REPLACE THE AIRBAG ASAP. MAZDA IS NOT BEHAVING RESPONSIBLY.

THE DASHBOARD ON THE PASSENGER SIDE IS MADE OF A MATERIAL THAT MELTS DURING HOT SUNNY PERIODS AND TAKES ON A REFLECTIVE SURFACE WHICH ACTS LIKE A MIRROR. WHEN SUNLIGHT HITS THE SURFACE NOT ONLY IS THE SUN REFLECTED OFF THE SURFACE OF THE DASHBOARD BUT IT'S ALSO PROJECTED ONTO THE WINDSHIELD INSTANTLY BLINDING THE DRIVER OF THE RIGHT HALF OF THE ENTIRE WINDSHIELD, TURNING THE WHOLE SIDE OF THE WINDSHIELD INTO YET ANOTHER MIRROR BOUNCING DIRECT SUNLIGHT INTO THE EYES OF THE DRIVER INSTANTLY BLINDING THEM. VISIBILITY IS SUBSTANTIALLY REDUCED AND IT BECOMES EXTREMELY DIFFICULT TO SEE OTHER MOTORISTS ON THE ROAD. ALSO THIS MELTED DASHBOARD IS THE SURFACE OF THE PASSENGER FRONT AIRBAG. BEING THAT IT'S DEFECTIVE AND MELTED ONE WOULD BE LED TO BELIEVE THAT THE DEPLOYMENT OF THE AIRBAG WOULD ALSO BE EFFECTED OR DEFECTIVE. THE GLARE OFF OF THE AIRBAG / DASHBOARD AND THE PROJECTED LIGHT REFLECTED OFF THE WINDSHIELD IS CONSTANT ALL TIMES WHEN THE SUN IS SHINING. THIS IS NOT JUST DANGEROUS IT'S DEADLY AND A GENUINE HAZZARD TO THE OPERATOR OF THE VEHICLE, THE PASSENGERS, AND EVERY SINGLE MOTORIST AND THEIR OCCUPANTS THAT PASS BY THE DEFECTED CAR AND EVERY MOTORIST WHO INTERACTS WITH THIS DEFECTIVE MAZDA AND THE BLIND DRIVER. THIS CAN KILL PEOPLE. RECALL THIS DEADLY CAR, FROM THIS POINT FORWARD IF THE RECALL IS NOT MANDATED AND SOMEONE DIES JUST REMEMBER THIS DEPARTMENT COULD HAVE PREVENTED IT.

Mileage: 89,000

TL* THE CONTACT OWNS A 2010 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 12/01/16*LJ UPDATED 12/05/16.*JB

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MAZDA 6. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS) WAS RECEIVED IN JULY. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/10/17*LJ *TR

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL- THE RECALL NOTICE ON SAFERCAR.GOV SHOWS MAY 2016 AND HAVE NOT RECEIVED AN UPDATE THAT THE PARTS ARE AVAILABLE AT THIS TIME. THE NOTIFICATION OF NOT BEING ABLE TO HAVE PEOPLE RIDE IN THE FRONT SEAT IS NOT AN OPTION. THIS IS THE SECOND SUCH SAFETY ISSUE FROM MAZDA WHERE MY FAMILY'S SAFETY IS BEING COMPROMISED.

Mileage: 46,000

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THERE ARE TWO RECALLS OPEN FOR MY VEHICLE AND FOR NONE THERE ARE NO PARTS AVAILABLE IN ANY DEALER. MY MAZDA 6 2010 HAS A PASSENGER AIR BAG INFLATOR RECALL AND A MELTER DASHBOARD RECALL. BOTH CREATE SAFETY HAZARDS FOR ME AND MY FAMILY YET THE MELTED DASHBOARD HAS BEEN AN ISSUE FOR OVER TWO YEARS AND I AM STILL AWAITING FROM MAZDA THE SECOND LETTER THEY PROMISED TO SEND ME TO TAKE THE VEHICLE TO REPAIR. THE RUBBER OR PLASTIC THAT IS MELTING IS CONVERTING INTO A GLUE LIKE SUBSTANCE THAT GETS ON MY CLOTH SEATS AND WORST OF ALL, IN MY WINDSHIELD WHICH CAUSES GLARE AND DISRUPTS MY VISION. I END UP HAVING TO REMOVE IT WITH OTHER MATERIAL THAT CAUSES MY WINDSHIELD TO BECOME STICKY. THE MATERIAL ENDS UP IN MY STEERING WHEEL RESULTING IN ADDITIONAL SAFETY ISSUES. I HAVE TRIED TO SELL THE CAR BUT NO ONE WILL BUY IT IN THAT CONDITION. I HAVE BEEN PATIENT FOR TWO YEARS BUT AT THIS POINT IT IS UNREASONABLE THE AMOUNT OF TIME THAT I HAD TO WAIT. I OWN ANOTHER MAZDA BUT FORTUNATELY IT HAS NOT HAD SIMILAR ISSUES. THE SITUATION IS ABUSIVE AND SHOULD HAVE BEEN RESOLVED ALREADY. IF MAZDA CANNOT FIX IT IN A TIMELY MANNER THEY SHOULD BE PROVIDING A REPLACEMENT VEHICLE TEMPORARILY DUE TO THE SAFETY CONCERNS. I JUST CONTACTED OCEAN MAZDA IN MIAMI AND THE SERVICE DEPT. CONFIRMS THAT THEY STILL DO NOT HAVE THE PARTS FOR BOTH RECALLS. IT IS INSULTING! I AM SENDING AN EMAIL FLASH TO 21,000 + SERVICE PROVIDERS THAT THE COMPANY THAT I WORK FOR HAS IN THEIR DATA BASE SO THAT THEY BECOME AWARE OF THE ISSUE AND STAY AWAY FROM MAZDA AND THEIR VEHICLES.

TL* THE CONTACT OWNS A 2010 MAZDA 6. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MAZDA 6. WHILE DRIVING APPROXIMATELY 65 MPH, THE FRONT AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 86,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Mileage: 86,000

NOTICED THE DASHBOARD ON THE PASSENGER WAS STARTING TO GET SHINY. I CHECKED AND FOUND THE SHINY AREA. I CHECK TO CLEAN IT AND FOUND IT STICKY. AS I TRIED TO CLEAN IT IT BEGAN TO SEPARATE AS IF IT WAS TAR. I AM CONCERNED ABOUT THE SAFETY OF THE PASSENGER IN REGARDS TO THE AIRBAG IS UNDER THIS DASH AND FOR THE DRIVER BEING BLINDED BY THE REFLECTION OF THE MELTING DASHBOARD AS IT IS SHINY. I CHECKED WITH MAZDA AND THE SAID THEY WERE NOT RESPONSIBLE FOR IT AND WOULD NOT COVER ANY COST TO FIX IT. MY VEHICLE IS A 2010 MAZDA 6. I FEEL THE MAZDA SHOULD COVER THIS BECAUSE THEY SOLD A CAR WITH DEFECTIVE MATERIALS THAT CAN COMPROMISE THE SAFETY OF THE VEHICLE.

Mileage: 21,200

TL* THE CONTACT OWNS A 2010 MAZDA, MAZDA6. WHEN THE CONTACT STARTED THE IGNITION THE FRONT PASSENGER SIDE AIR BAG OFF INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL WHEN AN OCCUPANT WAS PRESENT IN THE FRONT PASSENGER SEAT. THE FAILURE OCCURRED SPORADICALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THE AIR BAG FUNCTIONED PROPERLY. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM AND ASSURED THE CONTACT THAT THE VEHICLE MET THE SPECIFICATIONS AND REQUIREMENTS. THE APPROXIMATE MILEAGE WAS 300. THE VIN WAS UNAVAILABLE. UPDATED 07/26/11*LJ UPDATED 3/22/12 *CN

Mileage: 300