2010 MAZDA MAZDA6 Structure Problems

The contact owns a 2010 Mazda Mazda6. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently veered to the left. There was no warning light illuminated. The contact stated that the vehicle became difficult to steer. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the engine cradle had failed and was severely rusted and needed to be replaced. The vehicle was not repaired. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 114,000.

Mileage: 114,000

The contact owns a 2010 Mazda Mazda6. The contact stated while driving 40–45 MPH, there was an abnormal sound coming from the vehicle. The TPMS warning light was illuminated. The vehicle was taken to an independent mechanic, who informed the contact that the rear main sub frame was completely rusted. There was a crack detected in the middle of the sub frame. The vehicle was taken to the local dealer, where it was diagnosed that the rear sub frame was rusted and needed to be replaced. The vehicle was not repaired. The manufacturer informed the contact that it was normal wear and tear, but no assistance was provided. The failure mileage was approximately 130,000.

Mileage: 130,000

The contact owns a 2010 Mazda Mazda6. The contact stated that while driving at an undisclosed speed, the rear frame detached from the vehicle. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 18V631000 (Suspension, Structure) and the contact related the failure to the recall. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 160,000.

Mileage: 160,000

The contact owns a 2010 Mazda Mazda6. The contact stated that the dashboard on the passenger’s side of the vehicle was melted, causing a glare on the windshield which obstructed the view of the contact while driving. The vehicle was taken to the dealer; however, the warranty had expired. The manufacturer was made aware of the failure. The failure mileage was approximately 32,000.

Mileage: 32,000

The contact owns a 2010 Mazda Mazda6 . The contact stated while driving approximately 25 mph and drove over a bump and lost control of the vehicle and crashed into another vehicle. The contact stated the disc off warning light was illuminated. The contact stated no one was injured nor sought medical attention. A police report was not filed. The vehicle was not drivable. The contact was towed to her residence and then to a local dealer, where it was diagnosed with the rear structure was corroded and needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 180,000. The contact stated that the dealership deemed the vehicle unsafe to bring to the shop and therefore did not perform the necessary repairs in the recall. The dealer notified the contact about that as well as the manufacturer. The contact must arrange a way to tow the vehicle off of their lot.

Mileage: 180,000

The contact owns a 2010 Mazda Mazda6. The contact stated that while driving at an undisclosed speed, the vehicle made abnormally loud sounds. The vehicle was taken to the dealer where it was diagnosed that the rear cross members and brakes needed to be replaced. The dealer advised the contact to not drive the vehicle until the repairs were performed. The vehicle was then taken to an independent mechanic who replaced the brakes; however, the rear cross members were not replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 186,000.

Mileage: 186,000

The contact owns a 2010 Mazda Mazda6. The contact stated that the vehicle had previously been serviced at the dealer under NHTSA Campaign Number: 18V631000 (Suspension, Structure). The contact stated that while driving at an undisclosed speed, she lost control of the vehicle. The failure caused the passenger's side rear tire to rub on the fender while driving. The vehicle was taken to an independent mechanic who diagnosed that the passenger's side rear subframe was severely corroded and had fractured in half. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 82,000.

Mileage: 82,000

The contact owns a 2010 Mazda Mazda6. The contact stated that the steering wheel was pulling without warning. There was rust on the frame. The vehicle was taken to an independent mechanic and the contact was informed that the vehicle was not safe to drive. The local dealer was contacted. The vehicle was diagnosed and repaired. Mechanic noted that Mazda’s recall repair only served to keep the car from splitting apart, but it in no way resolved the control arm issue. As a result my car was unexpectedly swerving all over the road and was difficult to control. It was with the control arm still somewhat attached, though extremely loose. The contact stated that the vehicle was previously repaired under NHTSA Campaign number 18V631000 (Suspension, structure). The manufacturer was not contacted. The failure mileage was 151,000. Consumer stated there is significant rust on on side, where control arm attaches to steering. Vehicle has been repaired.

Mileage: 151,000

TL* THE CONTACT OWNS A 2010 MAZDA MAZDA6. THE CONTACT STATED WHILE DRIVING 10 MPH, THE VEHICLE MADE AN ABNORMALLY LOUD SOUND BY THE PASSENGER'S SIDE ENGINE COMPARTMENT. THE STEERING THEN BECAME DIFFICULT TO TURN. THE CONTACT STATED THAT THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER BILL GATTON OF JOHNSON CITY MAZDA (2909 N. ROAN ST, JOHNSON CITY, TN 37601, (423) 418-6152) WHERE IT WAS DIAGNOSED WITH NEEDING THE SUBFRAME TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 18V631000 (SUSPENSION, STRUCTURE) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF FAILURE AND THE CONTACT WAS REFERRED TO NHTSA FOR ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.

Mileage: 150,000

PASSENGER SIDE DASH STARTED MELTING ABOUT A YEAR AGO AND HAS GOTTEN SO BAD THE DASH IS ALMOST LIQUID. SUNLIGHT REFLECTS OFF THE SHINY MELTED DASH AND BLINDS THE DRIVER. I WAS IN AN ACCIDENT BECAUSE I COULDN'T SEE DUE TO LIGHT REFLECTING OFF MELTED DASH. DASH IS SO STICKY THAT YOU CANNOT TOUCH OR IT WILL STICK TO HANDS/ CLOTHING. I HAVE RUINED MULTIPLE ITEMS OF CLOTHING DUE TO THIS MESS.

Mileage: 90,000

TL* THE CONTACT OWNS A 2010 MAZDA MAZDA6. THE CONTACT STATED THAT THEIR VEHICLE'S DASHBOARD WAS STICKY AND HAD AN EXCESSIVE AMOUNT OF GLARE FROM SUNLIGHT. THE CONTACT STATED THAT THE GLARE MADE IT DIFFICULT TO SEE WHEN DRIVING. THE CONTACT STATED THAT THE DASHBOARD WAS FRACTURED ON THE PASSENGER'S SIDE OF THE VEHICLE. THE CONTACT CONTACTED THE DEALER FITZGERALD MAZDA OF ANNAPOLIS (1930 WEST ST, ANNAPOLIS, MD 21401, (410) 266-5700) WHO INFORMED THE CONTACT THE DASHBOARD NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.

Mileage: 57,000

I STARTED NOTICING CRACKS ON THE DASHBOARD ON THE PASSENGER SIDE WHERE THE AIRBAG DEPLOYS. MY VEHICLE WAS STATIONARY WHEN I NOTICED THTHE CRACKS THE FOLLOWING MORNING. I AM CONCERNED THAT THE AIRBAG MIGHT ACCIDENTALLY GO OFF WITH THE SLIGHTEST VIBRATIONS OR CLOSING OF THE VEHICLE DOORS.

Mileage: 137,000

PAINT IS CHIPPING AWAY ON THE REAR OF THE CAR.

Mileage: 137,000

THE PASSENGER LOWER CONTROL ARM BROKE WHILE DRIVING, AND I LOST CONTROL OF THE VEHICLE. I ALMOST HIT A CAR COMING TOWARDS, BUT THANKFULLY I WAS ABLE TO STOP SINCE I WAS ONLY DOING 35 MPH. I DON'T KNOW WHAT WOULD HAVE HAPPENED IF I WAS ON THE HIGHWAY. THE MECHANIC SAID THE SUB-FRAME WAS COMPLETELY ROTTED OUT AND IT WAS NOT SAFE TO DRIVE THE VEHICLE ANYMORE. APPARENTLY, THE A/C IS DRAINING RIGHT ONTO THE CONTROL ARM AREA, WHICH MAY OR MAY NOT HAVE AFFECTED THE SITUATION.

Mileage: 88,000

TL* THE CONTACT OWNS A 2010 MAZDA 6. THE CONTACT STATED THAT THERE WAS EXTENSIVE RUST AND CORROSION ON THE VEHICLE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V631000 (SUSPENSION, STRUCTURE). THE VEHICLE WAS TAKEN TO MCDONALD MAZDA (10345 W COLFAX AVE, LAKEWOOD, CO 80215, (720) 449-9900) WHERE THE CROSS MEMBER WAS INSPECTED, BUT THEY REFUSED TO INSTALL A SIDE MEMBER (FOR REINFORCEMENT). THE DEALER ALSO HAD NOT REPLACED THE AIR CONDITIONER DRAIN HOSE AND NO RUST PROOFING WAS APPLIED TO THE CROSS MEMBER. THE VEHICLE WAS NOT REPAIRED DUE TO NON-COMPLIANCE OF THE DEALER AND THE MANUFACTURER. THE VEHICLE WAS NOT BEING DRIVEN. THE APPROXIMATE FAILURE MILEAGE WAS 103,981. *BF CONSUMER STATED UPON SEEING THE UNDERSIDE OF THE VEHICLE I IMMEDIATEDLY NOTICED CORROSION COVERING LARGE PORTIONS OF THE CROSS MEMBER. THERE WERE SEVERAL CORRODED MOUNTING HOLES AND LARGE WELDS THAT HAD SIGNS OF ADVANCED DECAY. THE DAMAGE WAS OBVIOUS AND I TOOK SEVERAL PICTURES AND RECORDED A VIDEO SHOWING THE WIDESPEAD CORROSION. 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

Mileage: 103,981

I HAVE THE OPEN AND DANGEROUS RECALL ( # 2818I ) STILL PENDING AT THIS TIME. IT WAS HARD ENOUGH JUST TO GET THE DEALERSHIP, IN ORDER TO INSPECT THE CAR FOR CORROSION IN THE CONCERNING AREAS. I DON'T FEEL THAT THE CAR IS SAFE TO DRIVE AT THIS TIME AND PREFER THAT NO ONE RIDES WITH ME WHEN DRIVING IT, JUST FOR THE SAFETY OF OTHERS. I'M VERY CONCERNED THAT THIS FIX WILL NOT COME SOON ENOUGH AND THE PROBLEM KEEP MESSING UP MY CARS ALIGNMENT. CAUSING ALL SORTS OF PROBLEMS DRIVING IT, ESPECIALLY AT HIGH SPEEDS. THAT'S WHEN A WHEEL WOBBLE STARTS TO HAPPEN IN THE AFFECTED AREAS OF THE FRONT PASSENGER SIDE OF THE CAR. PLEASE HELP!

Mileage: 128,592

LETTER FROM CONSUMER RE: FAIR AND EQUITABLE REIMBURSEMENT CUSTOMER TREATMENT ON 2010 MAZDA 6 RECALL REPAIR (DEFECT) NOT TOTALLY PAID FOR BY MAZDA WARRANTY DEPARTMENT. *AS *TR

TL* THE CONTACT OWNS A 2010 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V631000 (SUSPENSION, STRUCTURE). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BROWN'S FAIRFAX MAZDA (10570 FAIRFAX BOULEVARD, FAIRFAX, VA 22030, (703) 385-8170) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V717000 (AIR BAGS) AND 18V631000 (SUSPENSION, STRUCTURE). THE CONTACT CALLED SENTRY WEST MAZDA AT 508-281-8171 (LOCATED AT 940 BOSTON TURNPIKE, SHREWSBURY, MA 01545) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. WHILE DRIVING APPROXIMATELY 20 MPH, A LOUD NOISE WAS HEARD AND THE STEERING LOST POWER WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE SAME DEALER WHERE IT WAS STATED THAT THE RECALL REPAIRS NEEDED TO BE PERFORMED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 18V717000 (AIR BAGS) AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 18V631000 (SUSPENSION, STRUCTURE).

Mileage: 60,000

THE CAR IS ONLY 8 YEARS OLD AND THE SUB FRAME HAS COMPLETELY RUSTED OUT, DEEMING THE CAR UNFIT TO DRIVE. THIS WAS ONLY CAUGHT AS I TOOK THE CAR IN FOR ESTIMATE ON BRAKES. I HAVE 2 YOUNG CHILDREN WHO RIDE IN THIS CAR DAILY, SO LUCKILY NO ACCIDENT. I'VE NOTICED SEVERAL COMPLAINTS REGARDING THIS ON THE 2009 AND 2010 MODELS. ALTHOUGH I HAVEN'T BEEN IN ACCIDENT (YET), I'M NOW FORCED TO PAY $2000 IN REPAIRS, OR JUST REPLACE THE VEHICLE.

Mileage: 147,000

WHILE PERFORMING MAINTENANCE ON 2010 MAZDA 6 IT WAS OBSERVED THERE WAS EXTENSIVE CORROSION TO THE FRONT SUBFRAME. IT IS VERY NEAR STEERING AND SUSPENSION COMPONENTS AND HAD THE FRAME FAILED WHILE DRIVING IT LIKELY WOULD HAVE RESULTED IN LACK OF CONTROL OF THE VEHICLE. PICTURE IS ATTACHED.

Mileage: 92,000

TL* THE CONTACT OWNS A 2010 MAZDA 6. WHILE DRIVING APPROXIMATELY 30 MPH, THE STEERING WHEEL STARTED TO PULL TO THE RIGHT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE PASSENGER SIDE SUBFRAME WAS SEVERELY CORRODED AND FLAKY. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,00. THE VIN WAS UNAVAILABLE.

Mileage: 200,000

AS I WAS DRIVING DOWN THE INTERSTATE MY STEERING WHEEL ROTATED CLOCKWISE AND WAS AT AN ANGLE AND MY CAR CONTINUED TO GO STRAIGHT DOWN THE ROAD. IT FELT AS IF I WERE DRIVING ON ICE AND WAS VERY HARD TO CONTROL THE VEHICLE. WHILE MAKING A TURN MY FRONT TIRES BEGAN TO SQUEAL. IT WAS VERY HARD TO TURN. WHEN BRAKING THE CAR SHOOK DRAMATICALLY. I TOOK IT TO A LOCAL AUTO MECHANIC BECAUSE I THOUGHT IT WAS POSSIBLY SOMETHING WITH THE STEERING. THE MECHANIC CALLED BACK AND WAS SHOCKED TO TELL ME THE SUB FRAME WAS COMPLETELY ROTTEN AND HAD BROKEN. IT WAS HARD FOR HIM TO BELIEVE THAT A CAR THAT WAS ONLY 8 YEARS OLD WOULD HAVE THAT MUCH CORROSION ON THE FRAME. I PURCHASED THE CAR BRAND NEW AND HAVE HAD THE CAR FOR THE ENTIRE 8 YEARS WITH NO ACCIDENTS AT ALL.

Mileage: 162,000

I WAS DRIVING HOME FROM WORK, WHEN I NOTICED THAT MY STEERING WAS NOT WORKING RIGHT. EVERY TIME I HIT A BUMP IN THE ROAD IT BECAME HARD TO CONTROL. TO STAY STRAIGHT, MY STEERING WHEEL HAD TO BE TURN ALMOST COMPLETELY LEFT. I FIGURED I WAS JUST BADLY OUT OF ALIGNMENT. I TOOK IT TO THE SHOP TO GET MY ALIGNMENT DONE, AND THEY TOLD ME THE SUB FRAME WAS ROTTED OUT. THE CAR IS ONLY 8 YEARS OLD AND WELL MAINTAINED. HE WAS NOT ABLE TO EXPLAIN WHY IT WAS ROTTED OUT, BUT THE REST OF THE UNDERNEATH LOOKED GOOD.

Mileage: 80,000

MY WIFE WAS DRIVING ON THE INTERSTATE AT 70 MPH WHEN ALL OF THE SUDDEN THE CAR VEERED TO THE RIGHT CAUSING HER TO GO INTO THE RIGHT LANE AS SHE WAS IN THE LEFT LANE. THANKFULLY NO ONE WAS BESIDE HER AND SHE WAS ABLE TO KEEP THE CAR UNDER CONTROL. SHE STOPPED AND CALLED ME AS I WAS AT WORK TO EXPLAIN WHAT HAD HAPPENED. SHE WAS JUST A FEW MILES AWAY FROM THE EXIT IN WHICH WE LIVE JUST OFF THE INTERSTATE SO SHE WAS ABLE TO LIMP THE CAR HOME. LATER THAT EVENING WHEN I WENT TO LOOK AT IT I NOTICED IMMEDIATELY THAT THE PASSENGER TIRE WAS POINTING OUTWARD A LITTLE BIT. I JACKED THE CAR UP LOOKING TO SEE IF A TIE ROD OR CONTROL ARM HAD BROKE ONLY TO FIND THAT NEITHER HAD BROKE. I LOOKED AT THE FRAME AND SEEN HOW BADLY IT WAS RUSTED AND NOTICED IT ACTUALLY HAD BROKEN APART AND WAS SHIFTED. THIS AREA OF THE SUBFRAME IS DIRECTLY UNDER THE A/C UNIT WHICH DRIPS STRAIGHT DOWN ONTO THE FRAME AREA THAT IS ROTTED. WHICH IS OBVIOUSLY THE REASON THE THE FRAME RUSTED AND BROKE AND SHIFTED CAUSING THE TIRE TO POINT OUTWARD. CALLED MAZDA AND THEY SENT A TOW TRUCK TO RETRIEVE THE CAR. CURRENTLY WAITING ON THEIR INSPECTION AND A CALL FROM MAZDA CORP TO SEE IF THEY WILL BE COVERING THE REPAIR. AFTER READING EVERYONE ELSE'S ISSUES WITH THIS VERY SAME PROBLEM I'M ASSUMING MAZDA WILL TELL ME IT'S OUR PROBLEM. THE CAR IS ONLY 8 YEARS OLD AND I'VE SEEN OTHER'S WHO'S CAR ARE EVEN NEWER AND MAZDA IS TELLING EVERYONE IT'S NOT DEFECTIVE. I STRONGLY DISAGREE WITH IT NOT BEING A MANUFACTURED DEFECT WHEN CLEARING THE WATER FROM THE A/C DRIPPING DOWN IS CAUSING ALL THESE SUBFRAMES TO RUST MUCH FASTER THAN ANY OTHER PART OF THE FRAME. WE'LL SEE WHAT THEY SAY BUT I'M NOT HOLDING MY BREATH.... SEEMS AS THOUGH WE THE PEOPLE NEED TO BAND TOGETHER IN A CLASS ACTION AGAINST MAZDA BECAUSE THIS CLEARLY IS A PROBLEM FOR A LOT OF CONSUMERS. PRAY NO ONE EVER GETS KILLED DO TO LOSS OF CONTROL WHEN THE FRAMES DO BRK.

Mileage: 100,000

THE FRAME ON MY VEHICLE SPECIALLY THE 'CRADLE' ON THE PASSENGER SIDE FAILED WHILE BRAKING. SPECIFICALLY THE ''CRADLE' IS RUSTED AND SPLIT ALMOST ALL THE WAY THROUGH. THE VEHICLE IS NOW UNDRIVABLE. IT IS A SEVERE SAFETY RISK

Mileage: 198,000

I'D LIKE TO REPORT MY OBSERVATION IN REGARDS TO THE FOLLOWING INVESTIGATION: PE18006 UPON PERFORMING ROUTINE MAINTENANCE I OBSERVED HEAVY CORROSION OF THE SUBFRAME OF MY VEHICLE HEAVILY CONCENTRATED TOWARDS THE REAR ENDS OF SAID SUBFRAME. THE DAMAGE IS LARGELY CONCENTRATED ON THE PASSENGER SIDE OF THE SUB FRAME BUT BOTH DRIVE AND PASSENGER SIDES ARE IN VARYING STATES OF CORROSION. I CAN CONTRIBUTE ADDITIONAL INFORMATION UPON REQUEST BUT I WANTED TO ADD TO THE ON-GOING INVESTIGATION THAT HEAVY CORROSION TO THE POINT OF ME QUESTIONING THE STRUCTURAL INTEGRITY OF SAID SUBFRAME IS FOR SURE AN ISSUE I'M EXPERIENCING. I HAVE NOT CHECKED THE WELDS TO THE VARIOUS SUSPENSION COMPONENTS ATTACHED TO SUB FRAME BUT THE PINCH WELDS ALONG THE INTERIOR EDGE OF THE SUB FRAME HAVE BEEN COMPROMISED ALLOWING THE INGRESS OF ADDITIONAL WATER WHICH I BELIEVE IS ACCELERATING THIS ISSUE. THE WHOLE LOWER SURFACE OF THE SUB FRAME TOWARDS THE REAR OF THE SUB FRAME HAS BEGUN CORRODING AS WELL AND THE PAINT COVERING THE SUB FRAME HAS BUBBLED UP OR SEPARATED ALONG THE EDGE OF THE CORROSION.

Mileage: 96,000

ON AM OF 06/08/2018, I FELT SOMETHING GIVE IN FRONT END - FELT LIKE A BROKEN STRUT INITIALLY. DRIVING HOME AT 55-60 MPH THAT AFTERNOON, CAR BECAME NOTICEABLY DIFFICULT TO CONTROL - PULLING HARD TO THE RIGHT WHICH CAUSED AUDIBLE METALLIC SCRAPING NOISES FROM INSIDE CAR AND REQUIRED ME TO KEEP STEERING WHEEL TURNED LEFT AT 30-45 DEGREES IN ORDER TO MAINTAIN STRAIGHT LINE. CAR WAS VERY DIFFICULT TO TURN OR KEEP UNDER CONTROL. MADE IT TO FAMILY MEMBER'S HOUSE NEAR MY MECHANIC, AND MADE ARRANGEMENTS TO DROP CAR OFF. ON 06/12/2018, MECHANIC CALLED TO INFORM ME THAT RIGHT FRONT SUBFRAME/ENGINE CRADLE WAS RUSTED THROUGH TO THE POINT THAT IT HAD CRACKED. HE WAS SHOCKED THAT IT DIDN'T FAIL CATASTROPHICALLY AT SPEED ON HIGHWAY. MAZDA DEALER ADVISED TO CALL MAZDA DIRECTLY TO FILE COMPLAINT. MECHANIC COULD NOT FIND A USED/SALVAGED CRADLE TO MAKE REPAIRS AND MAZDA DEALER INFORMED HIM THAT A CRADLE THEY ORDERED IN DECEMBER 2017 HAD JUST ARRIVED IN MAY 2018 - QUOTED PRICE TO REPAIR WAS ROUGHLY $1,600 PARTS/$1,000+ LABOR. CAR WAS BOUGHT NEW IN SEPTEMBER 2010 AND HAS JUST SHY OF 84,000 MILES.

Mileage: 84,000

WHEN PERFORMING AN OIL CHANGE I NOTICED THAT THE SUBFRAME / ENGINE CRADLE ON THE PASSENGER SIDE NEAR THE RIGHT SUSPENSION WAS SEVERELY RUSTED. THE SUBFRAME IS NO LONGER STRUCTURALLY SOUND AND I HAVE PARKED THE VEHICLE UNTIL A REPAIR IS COMPLETED. THE VEHICLE IS NO LONGER SAFE TO BE ON THE ROAD. THE SEVERE CORROSION APPEARS TO BE ISOLATED TO THE RIGHT SIDE WITH THE REST OF THE SUBFRAME SHOWING SURFACE CORROSION NORMALLY SEEN IN AN AREA THAT USES ROAD SALT SUCH AS MINNESOTA. I BELIEVE THAT THE CAUSE OF THIS FAILURE IS THE AIR CONDITIONING EVAPORATOR DRAIN DRIPPING ON THE SUBFRAME. AS YOU CAN SEE IN THE ATTACHED PICTURES THERE IS NO DRAIN HOSE USED TO DIVERT THE WATER FROM THE EVAPORATOR AROUND THE FRAME AND OVERBOARD. THIS MOISTURE MIXED WITH THE ROAD SALT CREATED A DANGEROUS AMOUNT OF CORROSION ON A KEY STRUCTURAL COMPONENT. I AM GLAD I NOTICED THIS BEFORE AN ACCIDENT OCCURRED

AIR CONDITIONER DRIPS ON TO ENGINE CRADLE RESULTING IN ROT.

Mileage: 89,000

TL* THE CONTACT OWNS A 2010 MAZDA 6. WHILE DRIVING VARIOUS SPEEDS, THE SUNGLASS HOLDER SUDDENLY FELL DOWN AND OBSTRUCTED THE CONTACT'S VIEW WHEN USING THE REARVIEW MIRROR. THE VEHICLE WAS TAKEN TO THE DEALER (BROWN MAZDA IN FAIRFAX, VA) WHERE IT WAS DIAGNOSED THAT THE SUNGLASS HOLDER WOULD NEED TO BE REPLACED. ALSO, WHEN REMOVING THE IGNITION KEY FROM THE IGNITION SWITCH, THE METAL SECTION OF THE KEY WOULD BREAK OFF. THE FAILURE HAD NOT BEEN DIAGNOSED. THE VEHICLE WAS NOT REPAIRED FOR EITHER FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 40,000. *TT *TR

Mileage: 40,000

TL* THE CONTACT OWNS A 2010 MAZDA 6. WHILE DRIVING 40 MPH, THE DOOR AJAR WARNING INDICATOR AND THE DOME LIGHT ILLUMINATED INDEPENDENTLY. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND NOTICED THAT ALL THE DOORS WERE CLOSED. IN ADDITION, WHILE AT A STOP LIGHT, THE VEHICLE STALLED AND ALL THE WARNING INDICATORS ILLUMINATED. THE CONTACT TURNED OFF THE ENGINE, RESTARTED THE VEHICLE, AND WAS ABLE TO DRIVE; HOWEVER, THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

Mileage: 120,000

ON WEDNESDAY, MAY 24TH THE SUB-FRAME OF THIS CAR BROKE WHILE MY DAUGHTER WAS DRIVING IT. WE DID NOT KNOW AT THE TIME THAT IT WAS THE SUBFRAME. ALL WE KNEW WAS THAT THERE WAS NO CONTROL OF THE CAR AS IT WAS BEING DRIVEN. AS WE WERE LEAVING TOWN THE NEXT DAY, WE DROPPED IT AT OUR REGULAR REPLACE PLACE. WHILE WE WERE OUT OF TOWN, THEY REPAIRED THE CAR. WHILE WE WERE OUT OF TOWN, WE WERE IN CONTACT WITH THE REPAIR PEOPLE. THEY ORDERED AND REPLACED THE PART. IN FURTHER DISCUSSION, THEY WERE SURPRISED THAT AN 8 YEAR OLD CAR, THAT HAS BEEN MAINTAINED REGULARLY AND ONLY HAS 85000 MILES ON, HAD SUCH A SUBSTANTIVE FAILURE. THE SUBFRAME CRACKED WHILE ON THE HIGHWAY, WHILE DRIVING.

Mileage: 85,000

NOTHING HAS HAPPENED YET. THERE ARE TWO RECALLS BUT NO ONE HAS CONTACTED ME ABOUT THEM.

PASSENGER DASHBOARD MELTING, EXTREMELY STICKY, LACK OF PARTS FROM MAZDA TO REPLACE.

Mileage: 60,000

I WENT TO CHECK ON SAFERCAR.GOV SINCE I RECEIVED A LETTER SAYING MAZDA WOULD BE REPLACING THE DASH DUE TO GLARE CONDITION POTENTIAL (2015) TO FIND UPDATED STATUS AND ALSO FOR AIR BAG. THE AIR BAG ISSUE IS STILL INCOMPLETE FOR OVER 7 MONTHS. BY VIN LOOK-UP, I FIND TWO ADDITIONAL RECALLS FOR DOOR LATCH AND FUEL TANK IN WHICH I WAS UNAWARE. DATE ON THIS COMPLAINT REFLECTS FIRST CONTACT FROM MAZDA. ALSO, 4 INTERIOR ITEMS BROKEN, INCLUDING A CRACKED REAR-VIEW MIRROR. *TR

Mileage: 28,000

DASH BOARD MELTING FROM HEAT

DASHBOARD ON THE PASSENGER SIDE START HAVING CRACKS PLUS STICKY AREAS

Mileage: 70,000

DOOR LATCH MOUNTING SCREWS GONE AND NOT ALLOWING TO ENGAGE WITH THE LATCH MECHANISM. DOOR WILL NOT CLOSE SHUT. DOOR OPENED WHILE VEHICLE IN MOTION. KNOWN RECALL NO. 7013I

Mileage: 92,000

THE DASHBOARD IS MELTING. THE DASHBOARD ON THE PASSENGER STARTED TO LOOK SHINY. WE TOOK A CLOTHE TO WIPE IT OFF AND THE DASHBOARD IS STICKY AND ACTUALLY PEELED AND RIPPED WHEN WE TRIED TO WIPE IT. THE CONDITIONING IS SPREADING AND IS VERY STICKY. AT CERTAIN TIMES OF DAY THE GLARE FROM THE SHINEY DASHBOARD REFLECTS OFF THE WINDSHIELD MAKING IT VERY DIFFICULT TO SEE OUT THE WINDSHIELD.

Mileage: 115,000

THE DASHBOARD ON THE PASSENGER SIDE IS MELTING AND STICKY TO TOUCH. THE REFLECTION FROM THE MELTING MAKES IT DIFFICULT TO SEE OUT THE WINDSHIELD ON THE PASSENGER SIDE. I CALLED THE DEALERSHIP AND HAD PICTURES TAKEN OF THE PROBLEM. ALL THEY SAID TO WAIT FOR A LETTER AND THE PART IS NOT IN. IT HAS BEEN 7 MONTHS SINCE I FIRST REPORTED IT.

DASH CRASH PAD IS MELTING, CAUSING A GLARE AND POOR VISIBILITY ON THE PASSENGER SIDE OF THE WINDSHIELD. THE DASH IS TURNING INTO A LIQUID AND RUNNING DOWN THE DASH. ALSO SMELLS LIKE IT IS "OFF GASSING."

Mileage: 50,000

MY DASHBOARD PANEL ON THE PASSENGER SIDE HAVE SIGNS OF MELTING, I HAVEN'T SPILL ANYTHING ON THE CAR. IT'S STICKY AND IT HAVE A REALLY BAD SMELL.

Mileage: 50,000

TL* THE CONTACT OWNS A 2010 MAZDA 6. THE CONTACT STATED THAT THE DASHBOARD MATERIAL WAS DEFECTIVE. THE CONTACT NOTICED THAT THE DASHBOARD WAS STICKY AND MELTED NEAR THE FRONT PASSENGER AIR BAG AREA. THE DASHBOARD WAS NOT REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 36,000.

Mileage: 36,000

THE DASHBOARD ON THE PASSENGER SIDE MELTED AND IS STICKY CAUSING A GLARE....UPDATED 07/30/15 *BF NOTHING HAS BEEN DONE TO CORRECT THE SITUATION. THE CONSUMER DID NOT CONTACT THE DEALER DIRECTLY. HE CONTACTED MAZDA USA CORP AND WAS INFORMED THE VEHICLE WAS NOT UNDER WARRANTY. THEREFORE, IT WAS NOT THEIR PROBLEM. THE PROBLEM WAS CAUSED BY OUTSIDE TEMPERATURE. UPDATED 09/01/15*B

Mileage: 28,000

PASSENGER SIDE DASHBOARD IS MELTING COMPLETE OFF AND AIR BAGS MIGHT NOT DEPLOY IF VEHICLE IS INVOLVED IN AN ACCIDENT. *TR

Mileage: 57,000

THE DASHBOARD IS MELTING. IT IS STICKY TO THE TOUCH, HAS A CHEMICAL, RUBBERY SMELL, AND REFLECTS ONTO THE WINDSHIELD AFFECTING VISIBILITY. THE PROBLEM HAS BEEN GETTING PROGRESSIVELY WORSE. *TR

THE DASHBOARD HAS BEGUN TO MELT FROM EXCESSIVE HEAT. NOT ONLY IS IT STICKY TO THE TOUCH, BUT IT HAS BECOME VERY REFLECTIVE WHICH AT TIMES CAN REFLECT & OBSCURE YOU VISION WHEN DRIVING. THIS IS CLEARLY A DRIVING HAZARD, AND IT IS VERY UNPROFESSIONAL FOR MAZDA NOT TO HELP IN THE MANNER. I CONTACTED MAZDA, THEY PROCEED TO ADVICE THAT MY WARRANTY HAD EXPIRED ABOUT 2 YEARS AGO AND THERE WAS NOTHING THEY COULD DO. THEY SUGGESTED THAT I TAKE IT TO AN AUTHORIZED MAZDA DEALER FOR AN INSPECTION. FROM THERE I WAS TO CONTACT THEIR CLAIMS DEPARTMENT (18002225500) TO SEE IF THEY COULD HELP WITH THE COST OF THE REPAIR AS PART OF AN AFTER WARRANTY AID. *TR

MY MAZDA DASHBOARD IS MELTING. IT IS VERY STICKY, SHINY AND I CANNOT THE STAND THE SMELL OF IT. SINCE THE DASHBOARD BECAME SHINY IT REFLECTS LIGHT IN TO MY EYES AND IT KIND OF BLINDS ME SOMETIMES. I CANNOT CLEAN IT OR TOUCH IT. *TR

DASHBOARD CRASH PAD ON THE PASSENGER SIDE IS MELTING. I LIVE IN FLORIDA AND USE A SUN SCREEN IN MY WINDOW WHEN THE VEHICLE IS PARKED. CAUSES DASH TO BECOME SHINY AND THERE IS A GLARE WHEN DRIVING. *TR

Mileage: 48,000

MY PASSENGER SIDE DASHBOARD HAS APPEARED TO BE MELTING FOR AWHILE NOW. I NEVER THOUGHT TO CHECK ON IT UNTIL I DECIDED TO GOOGLE HOW I COULD FIX THE PROBLEM. IT CAUSES A GLARE AND THE STICKY SUBSTANCE GETS ON ANYTHING THAT GETS NEAR IT AND IT SEEMS TO BE SPREADING FURTHER DOWN THE PANEL. ALSO IT CAN'T BE CLEANED SO IS COLLECTING DUST AND DEBRIS. *TR

THE DASHBOARD ON MY 2010 MAZDA 6 IS MELTING. IT IS BECOMING OILY AND VERY STICKY AND THERE IS NOTHING ON THE MARKET TO ALLEVIATE THE PROBLEM. MAZDA SAYS THE ONLY THING I CAN DO IS BUY A NEW DASH AT $900.00. 4 YEAR OLD CAR....NOT ACCEPTABLE. *TR

MY DASHBOARD ON THE PASSENGER SIDE IS MELTING. *TR

Mileage: 45,000

MY VEHICLE'S DASHBOARD IS MELTING CREATING A GLARE WHEN I AM DRIVING AFFECTING MY VISION AND PUTTING ME, MY FAMILY AND OTHERS AT A SAFETY RISK. TO MAKE MATTERS WORSE, THE GLUE-LIKE MATERIAL IS SMEARING AND FOGGING MY WINDSHIELD ALSO AFFECTING MY VISION AND MAKING THE INTERIOR STICKY. THE CAR HAS CLOTH SEATS AND IT IS GETTING ALL OVER THE SEATS, STEERING WHEEL, CARPETS, AND CLOTHING. THE VEHICLE HAS VERY FEW MILES, THIS SHOULD NOT BE OCCURRING. IT IS DEFINITELY THE RESULT OF A DEFECT AND A RECALL MUST BE PUT IN PLACE FOR THIS SAFETY HAZARD. CONSUMERS SHOULD NOT BE EXPOSED AND HAVE TO BE INJURED OR DIE BEFORE ACTION IS TAKEN. I AM VERY DISAPPOINTED TO READ THAT MAZDA AND OTHER AUTO MAKERS ARE NOT PAYING TO FIX THIS ISSUE. I HAVE CONTACT INFORMATION FOR OVER 8,500 COMPANIES IN THE U.S. AND I AM GOING TO BE SENDING AN EMAIL BLAST TO MAKE IT PUBLIC SO THAT EVERYONE STAYS AWAY FROM BUYING A MAZDA. IRONICALLY, I HAVE TO TAKE THE VEHICLE IN FOR ANOTHER RECALL ON THE DOOR LATCH THAT IS DEFECTIVE AND IT IS OPENING WHILE MY WIFE IS DRIVING. *TR

Mileage: 41,000

THE DASHBOARD ON THE PASSENGER SIDE OF MY CAR IS STARTING TO MELT. IT IS VERY STICKY AND SHINY. *TR

Mileage: 87,000

I HAVE A 2010 MAZDA 6 AND RECENTLY NOTICED THAT MY DASHBOARD IS MELTING. *TR

I HAVE HAD MY WELL MAINTAINED CAR FOR JUST UNDER 5 YEARS. IT IS OUT OF WARRANTY. I HAVE NEVER USED A CHEMICAL CLEANING PRODUCT TO CLEAN THE INTERIOR, JUST A DAMP CLOTH. I NOTICED THAT ONLY THE SECTION OF DASHBOARD THAT COVERS THE AIRBAG ON THE PASSENGER SIDE WAS STICKY. WITHIN A FEW DAYS IT BECAME PROGRESSIVELY WORSE AND ACTUALLY GOOEY. IF IT WAS TOUCHED BY A WINDOW SUN SCREEN OR BY YOUR HAND, THE DASHBOARD COLOR AND MATERIAL ROLLED OFF AND SPREAD TO ANYTHING THAT WAS ACCIDENTALLY RETOUCHED. THE 800 NUMBER MAZDA CUSTOMER ASSISTANCE CENTER TOLD ME THAT IT WAS UP TO THE MAZDA DEALERSHIP TO DECIDE WHAT COULD BE DONE ABOUT THE PROBLEM. PARETTI MAZDA AT 4000 VETERANS BLVD., METAIRIE, LA 70002 HAD ME BRING THE CAR IN ON JULY 2, 2014 WHEN THE MAZDA DISTRICT REPRESENTATIVE WAS AVAILABLE TO LOOK AT IT. AT 3:00 P.M. THAT SAME DAY, I WAS TOLD THAT I HAD TO DECIDE BEFORE 5:00 P.M. WHETHER OR NOT I WOULD ACCEPT THE OFFER OF MAZDA GIVING ME A NEW $226.96 DASHBOARD PART AND MY HAVING TO PAY $324.84 TO THEM FOR LABOR. IT WAS A ONE TIME ONLY OFFER FOR THAT DAY. THE ENTIRE SCENARIO IS UNETHICAL. I HAD NO OTHER CHOICE BUT TO LET MAZDA DO THIS JOB AND I WAS TOLD THAT IT MAY HAPPEN AGAIN IN A FEW YEARS. THEY DO NOT STAND BEHIND THE REPLACEMENT PART. THE CAR WAS NOT READY BY THE END OF TODAY 7/11/2014 AS PROMISED BECAUSE OF "UNFORESEEN PROBLEMS." PARETTI MAZDA IS NOW RENTING A CAR FOR ME TO USE FOR THE NEXT 3 DAYS BECAUSE OF THE WEEKEND. *TR

Mileage: 39,413

HI, MY MAZDA HAVE A MELT DASH. *TR

I WOULD LIKE TO REPORT THIS ONGOING ISSUE WITH MY MAZDA 6 2010 MODEL. THE WAY MAZDA DESIGN SIDE MIRROR THAT'S VERY COMFY FOR SPIDER. OUR BOTH LEFT & RIGHT MIRROR HAS SPIDER WEB ALL THE TIME. WE NEED TO CLEAN THAT IN ALL SEASONS. THERE ARE MULTIPLE SAFETY RECALL FOR MAZDA 6 2010. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 2,500

THIS CONCERNS THE PLASTIC SAFETY BUMPER ON MY MAZDA AND PLASTIC BUMPERS IN GENERAL. MINE IS A SAFETY HAZARD AND IN DANGER OF BREAKING OFF. I BELIEVE IT TO BE A DEFECTIVE PRODUCT. I HAVE A MAZDA6 TOURING PLUS WHICH IS TEN MONTHS OLD, WITH LESS THAN 12,000 MILES. MY BUMPER BEGAN CRACKING TWO MONTHS AGO. THE RIP WENT FROM THE TOP OF THE BUMPER TO THE BOTTOM. IN TIME, THE RIP HAS EXPANDED TO A FOURTH OF A BUMPER. I AM USING SHIPPING TAPE TO HOLD IT IN PLACE. SHIPPING TAPE! THE BUMPER IS SO BRITTLE, IT'S USELESS AS A SAFETY BUMPER. I GET NO SATISFACTION FROM MY DEALER , RAMSEY MAZDA, RAMSEY N.J .OR FROM MAZDA HEADQUARTERS. THEY TELL ME THE CRACK MAY HAVE OCCURRED WHEN I WENT OVER A POTHOLE OR SAFETY BUMPER AND SUGGEST I ASK MY INSURANCE COMPANY TO PAY $1300 FOR THE REPLACEMENT COST. I BELIEVE THIS SHOULD BE COVERED BY WARRANTY. MORE IMPORTANT, BUMPERS OF THIS SORT SHOULD BE BANNED. THEY ARE A SAFETY HAZARD AND SHOULD BE REPLACED WITH A SOLID BUMPER OR BETTER QUALITY. I HAVE OWNED MANY CARS OVER THE YEARS AND I HAVE NEVER HEARD OF A BUMPER RIPPING OR FLAKING. UPDATED 07/05/11 *BF