This Problem Across All Years
The contact owns a 2012 Mazda Mazda6. The contact stated while driving 55 MPH and crossing a bridge, the vehicle stopped unexpectedly after driving over several expansion joints. The contact stated that the vehicle had not stalled. The contact exited the vehicle and noticed that the passenger’s side front wheel was slanted into the wheel well. The contact inspected the wheel well and noticed that the control arm had sheared off at the cross member. The contact stated that prior to the failure, the steering wheel had turned slightly to the right. The contact researched online and related the failure to NHTSA Campaign Number: 19V323000 (Structure, Suspension), which included the VIN. The contact stated that the vehicle was towed to a dealer, where the contact was advised that the VIN was included in a recall, and the contact was advised that the vehicle needed to be diagnosed to determine the cause of the failure. The contact stated that the dealer had not diagnosed vehicle in a month. The manufacturer was informed of the failure and advised the contact to work with the dealer. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer and dealer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 188,000.
The contact owns a 2012 Mazda Mazda6. The contact stated while driving 55 MPH and crossing a bridge, the vehicle stopped unexpectedly after driving over several expansion joints. The contact stated that the vehicle had not stalled. The contact exited the vehicle and noticed that the passenger’s side front wheel was slanted into the wheel well. The contact inspected the wheel well and noticed that the control arm had sheared off at the cross member. The contact stated that prior to the failure, the steering wheel had turned slightly to the right. The contact researched online and related the failure to NHTSA Campaign Number: 19V323000 (Structure, Suspension), which included the VIN. The contact stated that the vehicle was towed to a dealer, where the contact was advised that the VIN was included in a recall, and the contact was advised that the vehicle needed to be diagnosed to determine the cause of the failure. The contact stated that the dealer had not diagnosed vehicle in a month. The manufacturer was informed of the failure and advised the contact to work with the dealer. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer and dealer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 188,000.
The contact owns a 2012 Mazda Mazda6. The contact stated while driving 55 MPH, the steering wheel began to shake violently, with the low tire pressure warning light illuminated. The contact pulled over to inspect the vehicle and discovered that the front passenger’s side tire had detached from the vehicle. The contact's father was called to the scene and the spare tire was placed on the vehicle. The contact then drove to an independent mechanic where both the front driver’s and front passenger’s side tires were replaced. The manufacturer was notified of the failure and referred the contact to the dealer for assistance. The vehicle was taken to the dealer where a diagnostic test was performed; and the diagnostic test determined that the cross member had corroded and caused the tire failure. The contact was then notified that the vehicle was not covered under NHTSA Campaign Number: 19V323000 (Structure, Suspension) and that the warranty on the vehicle had expired. The vehicle remained in the possession of the dealer and was not repaired. The failure mileage was 204,000.
The contact owns a 2012 Mazda Mazda6. The contact stated while driving 55 MPH, the steering wheel began to shake violently, with the low tire pressure warning light illuminated. The contact pulled over to inspect the vehicle and discovered that the front passenger’s side tire had detached from the vehicle. The contact's father was called to the scene and the spare tire was placed on the vehicle. The contact then drove to an independent mechanic where both the front driver’s and front passenger’s side tires were replaced. The manufacturer was notified of the failure and referred the contact to the dealer for assistance. The vehicle was taken to the dealer where a diagnostic test was performed; and the diagnostic test determined that the cross member had corroded and caused the tire failure. The contact was then notified that the vehicle was not covered under NHTSA Campaign Number: 19V323000 (Structure, Suspension) and that the warranty on the vehicle had expired. The vehicle remained in the possession of the dealer and was not repaired. The failure mileage was 204,000.
Front subframe completely rusted out causing loss of steering. I believe this should have been covered by Safety Recall 2818I which addresses the issue. Mazda inspected and said because the recall was performed in 2019 on this car, there is nothing more they can do, once and done. Unfortunately their fix didn't take care of the issue.
Front subframe completely rusted out causing loss of steering. I believe this should have been covered by Safety Recall 2818I which addresses the issue. Mazda inspected and said because the recall was performed in 2019 on this car, there is nothing more they can do, once and done. Unfortunately their fix didn't take care of the issue.
Rear sub frame, critical fail- rusted through. Needs new rear subframe. Wheel pulling to right, unable to align. I bought this car 2 weeks ago for my 16 year old daughter and was told today it needs to be scrapped. She is devastated . We are out 4500 with no recourse. I bought a Mazda because I trusted the safety. I am so disappointed. If the front was recalled the rear should have been too.
Rear sub frame, critical fail- rusted through. Needs new rear subframe. Wheel pulling to right, unable to align. I bought this car 2 weeks ago for my 16 year old daughter and was told today it needs to be scrapped. She is devastated . We are out 4500 with no recourse. I bought a Mazda because I trusted the safety. I am so disappointed. If the front was recalled the rear should have been too.
Severe rusting of the rear frame and suspension
Severe rusting of the rear frame and suspension
I FELT SOMETHING WAS WEIRD WITH THE STEERING ONE DAY SO I WENT TO MAZDA DEALER BECAUSE I NOTICED CORROSION ON FRONT DRIVER CROSS AND REAR COMPONENTS WHICH HAVE CORROSION AND BASEBALL SIZE HOLES. INSPECTED BY LOCAL MAZDA DEALER IN EARLY 2022 WAS TOLD "WE SEE A LOT WORSE THAN THIS" SO NOTHING WAS FIXED OR REPLACED BY DEALER. OCTOBER 2022 FAILED PA STATE INSPECTION FOR SUBFRAME RUST SAFETY CONCERNS. 2023 GOT ANOTHER MECHANIC TO LOOK AND THEY ESTIMATE OVER $6,000 REPAIR COST (DOCS. ATTACHED). SERIOUS SAFETY CONCERNS CAUSES VEHICLE TO SIT UNUSED WHICH MAKES IT AVAILABLE FOR INSPECTION ANYTIME. POLICE OR INSURANCE REPRESENTATIVE WERE NOT CONTACTED BUT CAN BE IF NEEDED.
I FELT SOMETHING WAS WEIRD WITH THE STEERING ONE DAY SO I WENT TO MAZDA DEALER BECAUSE I NOTICED CORROSION ON FRONT DRIVER CROSS AND REAR COMPONENTS WHICH HAVE CORROSION AND BASEBALL SIZE HOLES. INSPECTED BY LOCAL MAZDA DEALER IN EARLY 2022 WAS TOLD "WE SEE A LOT WORSE THAN THIS" SO NOTHING WAS FIXED OR REPLACED BY DEALER. OCTOBER 2022 FAILED PA STATE INSPECTION FOR SUBFRAME RUST SAFETY CONCERNS. 2023 GOT ANOTHER MECHANIC TO LOOK AND THEY ESTIMATE OVER $6,000 REPAIR COST (DOCS. ATTACHED). SERIOUS SAFETY CONCERNS CAUSES VEHICLE TO SIT UNUSED WHICH MAKES IT AVAILABLE FOR INSPECTION ANYTIME. POLICE OR INSURANCE REPRESENTATIVE WERE NOT CONTACTED BUT CAN BE IF NEEDED.
I WAS STOPPED AT A RED LIGHT IN TOWN AND WENT TO MAKE A LEFT HAND TURN WHEN I HEARD A LOUD POP AND THEN A SPRINGING NOISE. I MYSELF LOOKED UNDER THE CAR AND JUST ASSUMED I RAN OVER SOMETHING AND IT HIT THE BOTTOM OF THE CAR. I HAD A FRIEND LOOK UNDER IT ALSO AND HE DIDN'T SEE ANYTHING EITHER. I JUST FOUND THIS OUT YESTERDAY WHEN IT FAILED INSPECTION.
I WAS STOPPED AT A RED LIGHT IN TOWN AND WENT TO MAKE A LEFT HAND TURN WHEN I HEARD A LOUD POP AND THEN A SPRINGING NOISE. I MYSELF LOOKED UNDER THE CAR AND JUST ASSUMED I RAN OVER SOMETHING AND IT HIT THE BOTTOM OF THE CAR. I HAD A FRIEND LOOK UNDER IT ALSO AND HE DIDN'T SEE ANYTHING EITHER. I JUST FOUND THIS OUT YESTERDAY WHEN IT FAILED INSPECTION.