2017 MAZDA MAZDA6 Problems & Recalls
Detailed safety information and owner complaints
Problem Breakdown
Compare to Other Years
Common Problems
Mazda North American Operations (Mazda) is recalling certain model year 2017 Mazda6 vehicles manufactured August 12, 2016, to September 28, 2016 and equipped with optional accessory fog lights. Due t...
The car seat involved is a Nuna RAVA convertible car seat that was sent to the manufacturer solely due to a safety recall. I declined the self-repair recall option and requested that Nuna perform the recall service, which they agreed to. During recall servicing, Nuna inspected the car seat and advi...
The car seat involved is a Nuna RAVA convertible car seat that was sent to the manufacturer solely due to a safety recall. I declined the self-repair recall option and requested that Nuna perform the recall service, which they agreed to. During recall servicing, Nuna inspected the car seat and advi...
The car seat involved is a Nuna RAVA convertible car seat that was sent to the manufacturer solely due to a safety recall. I declined the self-repair recall option and requested that Nuna perform the recall service, which they agreed to. During recall servicing, Nuna inspected the car seat and advi...
On a clear lane with the forward car 5 car lengths away with traffic flowing, the Automatic Emergency Braking (AEB) activated slowing my car down from 65mph to 30mph. I deactivated AEB on my exit and changed the AEB distance from “normal” to “near”.
On a clear lane with the forward car 5 car lengths away with traffic flowing, the Automatic Emergency Braking (AEB) activated slowing my car down from 65mph to 30mph. I deactivated AEB on my exit and changed the AEB distance from “normal” to “near”.
On a clear lane with the forward car 5 car lengths away with traffic flowing, the Automatic Emergency Braking (AEB) activated slowing my car down from 65mph to 30mph. I deactivated AEB on my exit and changed the AEB distance from “normal” to “near”.
The part was purchased via Rock auto and installed at home DIY. The vehicle failed to return form "maintenance" mode for the rear parking brake. Took it to a Mazda dealer and they determined the Calipers were both manufactured incorrectly or the "spline gear" in the rear of the caliper that meshes t...
Coolant leaked into my engine system . Now dealership says a new engine is needed
My sunroof exploded while I was driving on the 405 S freeway. It can be inspected at any time as I haven’t had it repaired or inspected by anyone yet. It happened while I was driving at least 65 mph in the fast lane. It sounded like a gunshot and startled me greatly. Glass flew everywhere and I be...
My sunroof exploded while I was driving on the 405 S freeway. It can be inspected at any time as I haven’t had it repaired or inspected by anyone yet. It happened while I was driving at least 65 mph in the fast lane. It sounded like a gunshot and startled me greatly. Glass flew everywhere and I be...
Infotainment system continually has ghost touches and opens apps, changes radio stations glitches on the screen while the car is driving making it extremely dangerous to drive as it affects volume also. Sometimes it will just start blaring at full volume. Happens everytime I drive
Infotainment system randomly clicks and selects items on the screen while driving.
The contact owns a 2017 Mazda Mazda6. The contact stated while driving at slower speeds and depressing the accelerator pedal, there was a delay before the vehicle responded. Additionally, the contact stated that after refueling the vehicle, the contact became aware of a fuel leak on the driveway. Th...
Mileage: 50,000
The contact owns a 2017 Mazda Mazda6. The contact stated while driving at slower speeds and depressing the accelerator pedal, there was a delay before the vehicle responded. Additionally, the contact stated that after refueling the vehicle, the contact became aware of a fuel leak on the driveway. Th...
Mileage: 50,000
From the information I have gathered, this is a common issue affecting many Mazdas ranging from 2014 to 2018. The issue is what the Mazda Community calls "Ghost touch" Our infotainment screens will start clicking buttons on its own including increasing the volume or switching screens. Additionally s...
The infotainment system randomly changes screens, places calls, alters routes while vehicle is in use. It makes for a dangerous distraction while driving.
The infotainment system randomly changes screens, places calls, alters routes while vehicle is in use. It makes for a dangerous distraction while driving.
My display infotainment system is acting weird and when I am driving all of a sudden it auto touches and changing brightness, increasing volume, changing tracks when playing music. It's very distracting and pose a serious safety risk. When I looked on the internet, there are a lot of people who also...
The issue I'm experiencing seems to be common, and is called the "infotainment ghost touch screen issue" The electric screen that shows maps, radio stations, chapters in books I'm listening to, driving directions, etc. starts fluctuating wildly whenever I'm approaching traffic lights. This causes a...
The infotainment system randomly changes the screen very rapidly, "ghosting". The screen didn't and brightens very rapidly while driving, going from night to day modes or vice versa even though I set it on auto mode. The worst is that it randomly makes calls to people in my contact list. This can ve...
The infotainment system on my car randomly repeatedly and frequently registers inputs when I am not making any. This has happened more times than I can count over the past several years. It will call people in my contacts, change settings on my car including safety settings, it will blast the volume...
My infotainment center experiences a ghost touch, typically in hot weather, where it just randomly starts pressing buttons on the touch screen, increases volume, hits play/pause over and over again. It is VERY distracting when it occurs while I’m driving
Touch screen has ghosting effects, and automatically starts disabling safety and alert systems, calling random people, playing music, muting calls, navigating to random places, etc. without any input from the user. Mazda has an existing service bulletin for this issue that includes the Mazda 6 (Mazd...
2017 Mazda 6 with the dreaded "ghost touch" on the infotainment system. Driving along, the screen freaks out, volume goes up, station changes, screen goes almost black, bass goes up, fader goes to back... Very disappointing that Mazda knows about the problem and continues to build cars with this i...
Touch screen on vehicle making random selections on its own, causing potentially dangerous distractions to myself while driving. There are also dead spots on screen where touch does not work. Reads error code "B108E04 Display-System Internal Failure"
Touch screen on vehicle making random selections on its own, causing potentially dangerous distractions to myself while driving. There are also dead spots on screen where touch does not work. Reads error code "B108E04 Display-System Internal Failure"
2017 Mazda6 Infotainment System also found in Mazda CX-5. Known as "Ghost Touch," it is a known issue acknowledged by the company and dealerships. Available for inspection upon request. The Infotainment system controls navigation, ADAS heads up navigation, illumination of instruments and other d...
2017 Mazda6 Infotainment System also found in Mazda CX-5. Known as "Ghost Touch," it is a known issue acknowledged by the company and dealerships. Available for inspection upon request. The Infotainment system controls navigation, ADAS heads up navigation, illumination of instruments and other d...
Display screen has developed the common “spider web cracking” with my 2017 Mazda 6. There has been no accident on my vehicle and it is causing issues with being able to clearly see what is showing. My driver seat “heated seat” has melted the lower back leather material. The heating element...
Display screen has developed the common “spider web cracking” with my 2017 Mazda 6. There has been no accident on my vehicle and it is causing issues with being able to clearly see what is showing. My driver seat “heated seat” has melted the lower back leather material. The heating element...
The infotainment system will have repeated ghost touches rendering the screen virtually useless. This is a known issue that mazda is not repairing and they are making the car owner responsible on paying for the fix of their broken product.
Mazda 6's from 2017 have a known, reported defect that causes the touch screen to "ghost touch" and randomly enter into the car's menus and change settings, dial phone numbers, delete entries, etc. There is a service bulletin issued to replace the touchscreen cover/lens but Mazda does not honor this...
Mazda 6's from 2017 have a known, reported defect that causes the touch screen to "ghost touch" and randomly enter into the car's menus and change settings, dial phone numbers, delete entries, etc. There is a service bulletin issued to replace the touchscreen cover/lens but Mazda does not honor this...
Mazda 6's from 2017 have a known, reported defect that causes the touch screen to "ghost touch" and randomly enter into the car's menus and change settings, dial phone numbers, delete entries, etc. There is a service bulletin issued to replace the touchscreen cover/lens but Mazda does not honor this...
The vehicles infotainment system has what is called ghost touches. Which is very distracting while driving the vehicle. This is a common issue Mazda does not seem to have a recall for. The infotainment system behave erratically, and won't allow the user to change settings in the vehicle.
The contact owns a 2017 Mazda Mazda6. The contact stated while reversing, the back over prevention screen display was disoriented and had changed the settings. The vehicle was taken to the dealer, who performed a factory reset; however, the failure persisted. The manufacturer was made aware of the f...
Mileage: 47,000
Passenger door not closing completely , upon inspection I noticed a latch on the door is simply not locking into place all of a sudden. There was no warning prior the problem occurred all of a sudden not sure how or why.
I’ve had my 2017 Mazda6 for 2 years and first had an issue when the vehicle could not detect the key fob was near. A Mazda dealership at that time could not resolve the issue. Now at times the vehicle won’t start unless i physically hover the key fob over the push to start button. I continued w...
I’ve had my 2017 Mazda6 for 2 years and first had an issue when the vehicle could not detect the key fob was near. A Mazda dealership at that time could not resolve the issue. Now at times the vehicle won’t start unless i physically hover the key fob over the push to start button. I continued w...
I’ve had my 2017 Mazda6 for 2 years and first had an issue when the vehicle could not detect the key fob was near. A Mazda dealership at that time could not resolve the issue. Now at times the vehicle won’t start unless i physically hover the key fob over the push to start button. I continued w...
Nothing
For the last 2 yrs the screen and radio volume and turned up loudly on it's on while driving and causes a severe distraction. Also the channels change on it's own and beep. The screen changes from light to dark mode on it's own and the Bluetooth cuts out while I'm on the phone or it calls someone o...
Hello! My Mazda 6 main screen rebooting every 2-3 minutes. Sometimes I cannot get into the menu to make changes. Radio is continue working at this time, but navigation is off and I have to put information from the beginning. The main issue is when the screen is restarting while I'm backing up. The b...
My "infotainment" system was experiencing ghost touching. In other words, the touch screen in the car that controls everything from radio to bluetooth to settings for safety features such as braking assist and automatic sensor wipers would completely go crazy and select/unselect features in the touc...
My "infotainment" system was experiencing ghost touching. In other words, the touch screen in the car that controls everything from radio to bluetooth to settings for safety features such as braking assist and automatic sensor wipers would completely go crazy and select/unselect features in the touc...
My "infotainment" system was experiencing ghost touching. In other words, the touch screen in the car that controls everything from radio to bluetooth to settings for safety features such as braking assist and automatic sensor wipers would completely go crazy and select/unselect features in the touc...
Please see https://static.nhtsa.gov/odi/tsbs/2019/MC-10166895-0001.pdf PARTS AND WARRANTY INFORMATION SSPB6 I, and many other Mazda6 owners, have this exact problem which prevents cell phones from being able to connect to the car's Bluetooth. As a result, drivers can not follow the law, i.e. All Mar...
I have a 2017 Mazda 6 that has an extremely loud engine. I have taken it in and I’m told the car is fine but I can feel the engine knocking through the pedal as I drive. The sound has gotten louder over time and it’s not getting any better. I’ve had some belts change and keep up my regular mai...
Similar to the recall on the 2016-2016 Mazda6, the 2017 Mazda 6 has a touch screen issue (ghost touch). Mazda MUST issue a SSP for this vehicle. It is unacceptable that Mazda is aware of this issue and has chosen not to issue a SSP. My vehicle touch screen is unusable because of the ghost screen ...
Mazda Infotainment system operates without user input, "ghost touch" issue reported. Automatic input causes volume to turn to loudest setting, re-routes navigation, dials phone numbers through connected USB and bluetooth devices, all with no user input to the touch screen or control knobs. System ...
The contact owns a 2017 Mazda Mazda 6 equipped with a Yokohama 125/70r17 spare tire, DOT number unknown. Upon inspection of his vehicle, the contact discovered that the original spare tire that was placed in the vehicle by the manufacturer was 2.8 inches lower than the original tires placed on the v...
System failure: front and rear hydraulic brakes. Yes, the safety of the driver and passenger were put at risk. No, the problem was not confirmed by the dealer or service center. Why not? See below: a) As the brake components (brake pads) were assumed to be wear items and not covered under warranty...
The infotainment system is experiencing problems of operating by itself (ghost touch) similar to the hazard experienced on certain 2014-2016 Mazda 3s.
My Mazda 6 control screen, that displays and is used to control entertainment, car settings (lights, brakes, warnings, etc.), GPS, and various safety and control applications failed and was unusable. My car, like so many reported on social media, was just out of warranty. I was forced to pay $1,254 ...
I BOUGHT MY 2017 MAZDA 6 BRAND NEW. WHILE THE CAR WAS IN WARRANTY IN JANUARY 2020 WHILE I WAS DRIVING WITH 50 MILES IN HOUR, THE ENGINE WAS RUNNING ROUGH, THE ENGINE LIGHT WAS ON AND THE ENGINE STALL. THE CAR WAS TOWED BY MAZDA AT DEALER. THEY REPLACED THE FUEL PUMP AT THAT TIME. FEW DAYS AGO WHILE ...
Mileage: 24,000
SITUATION: CVT TRAMSMISSION RUNNING SMOOTHLY WHEN CAR WAS FIRST BOUGHT. I AM 3 WEEKS INTO OWNING THE VEHICLE AND THE TRANSMISSION SEEMS TO BE GOING OUT. I HAD A DIAGNOSTIC TEXT RUN AND THERE ARE ZERO COMPUTER ERRORS. ISSUES: HIGH REVS AND JERKING OF VEHICLE WHEN GASSED. WHETHER I AM AT A STAND STI...
Mileage: 39,250
LED HEADLIGHTS ON THIS MODEL CONTINUE TO FLICKER WHILE DRIVING AT NIGHT AT HIGHWAY SPEEDS BECOME SERIOUS SAFETY CONCERN. HAD VEHICLE INSPECTED NOT ALTERNATOR RELATED TO ENTIRE ASSEMBLY WORKMANSHIP ISSUES. COMPANY REFUSES TO ACKNOWLEDGE IT. OTHER COMPLAINTS EXIST FROM OTHER PEOPLE.
Mileage: 73,130
GHOST TOUCH: MY VEHICLE HAS THE SAME "GHOST TOUCH" PROBLEM DESCRIBED IN NHTSA ID NUMBER 11375393. FUNCTIONS ON THE TOUCH SCREEN RANDOMLY ACTIVATE THEMSELVES. THIS OCCURS BOTH WHILE DRIVING AND WHILE STOPPED. IT IS DIFFICULT TO CANCEL THESE RANDOM ACTIONS, AND IT IS DISTRACTING TO DEAL WITH THIS ...
GHOST TOUCH- RADIO/AUDIO CENTER RANDOMLY SWITCHES MODES, STATIONS, FUNCTIONS AND WILL ACCESS PHONE CONTACTS VIA BLUETOOTH AND MAKE RANDOM VOICE CALLS . ONCE CONNECTED, IT IS VERY DIFFICULT TO DISCONNECT. OFTEN TIMES THE CALL WILL BE REPEATED SEVERAL TIMES. THIS OCCURS BOTH WHILE SITTING STILL OR WHE...
Mileage: 82,000
ALL ROTORS, PADS AND CALIPERS NEED TO BE CHANGED AFTER ONLY 15,000 MILES ON THIS NEW VEHICLE. THE BRAKE SYSTEM IS UNRELIABLE ON THE HIGHWAY AND AT RISK OF LOCKING UP DUE TO RUSTING OF ALL COMPONENTS. THE CAR WAS PURCHASED IN MISSISSIPPI THEN HOUSED IN FLORIDA FOR 90% OF ITS LIFE. IT HAS NOT BEEN ...
Mileage: 14,000
WHILE DRIVING MY 2017 MAZDA 6 TODAY, THE SUNROOF EXPLODED. THERE WAS NOTHING THAT STRUCK THE SUNROOF, I HAD NOT TRAVELED UNDER AN OVERPASS AND THERE WASN'T A DRAMATIC TEMPERATURE CHANGE. I HAVE BEEN READING OF THE INCREASED NUMBER OF INCIDENTS OF SUNROOFS EXPLODING FOR NO REASON. MY MAZDA DEALERS...
Mileage: 23,400
I WAS DRIVING IN AN URBAN AREA, ON A CITY STREET, AND THE CAR AHEAD OF ME WAS MAKING A RIGHT TURN. AS MY VEHICLE WAS SLOWING, I COVERED THE BRAKE PEDAL IN ANTICIPATION OF THE POSSIBILITY OF THE NEED TO BRAKE. THE CAR IN FRONT OF ME WAS JUST ABOUT CLEAR AND THERE WAS STILL PLENTY OF DISTANCE BETWEEN ...
Mileage: 23,000
TL* THE CONTACT OWNS A 2017 MAZDA 6. WHILE STARTING THE VEHICLE, THE CONTACT NOTICED THAT THE AIR BAG COULD BE SEEN THROUGH THE FRONT PASSENGER SIDE OF THE DASHBOARD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BROWNING MAZDA (LOCATED AT 18827 STUDEBAKER RD, CERRITOS, CA 9...
Mileage: 12,000
TL* THE CONTACT OWNS A 2017 MAZDA 6. THE CONTACT STATED THAT THE BACK-UP CAMERA SCREEN WAS BLANK WHEN THE VEHICLE WAS IN REVERSE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO MAZDA OF NORTH MIAMI (20700 NW 2ND AVE, MIAMI, FL 33169, (888) 866-4317) WHERE IT WAS DIAGNOSED THA...
Mileage: 91,508
DRIVERS SIDE HEATED SEAT -LOWER BACK GETS VERY HOT ON LOWEST SETTING AND DOESN'T HEAT ACTUAL SEAT. CAN FEEL IT THROUGH A WINTER COAT. WHEN ACCIDENTLY TOUCHED WITH BARE SKIN, ALMOST BURNED.
Mileage: 23,500
BACK-UP CAMERA FROZE PROVIDING A FALSE PICTURE ON CABIN SCREEN, WHICH CAUSED A COLLISION. CAR WAS IN REVERSE BACKING UP. CABIN PICTURE SHOWED OBJECT OUTSIDE OF WARNING RANGE. SEE ATTACHED PICTURE. IF A CHILD WAS BEHIND THE CAR THEY WOULD HAVE BEEN HIT.
Mileage: 6,400
ON THE NIGHT OF 6/22/2018 I WAS TRAVELING BACK TO MISSOURI FROM FLORIDA GOING ABOUT 60-65 MPH ON A INTERCHANGE FROM I-75 TO I-24 WHEN MY CAR LOCKED UP COMPLETELY, IT SENT ME INTO A SPIN THAT I OVER CORRECTED AND THREW THE CAR INTO NEUTRAL AND HAD TO CORRECT MY STEERING FROM HITTING A GUARD RAIL WHIL...
Mileage: 18,306
MAIN WIRING HARNESS NEAR ENGINE COILS CHEWED THRU BY RODENT WHILE IT WAS PARKED IN THE CITY. ONE WIRE WAS COMPLETELY CUT AND ANOTHER NEARBY WIRE WAS CHEWED. THESE WIRES CARY HIGH VOLTAGES AND CAN CAUSE FIRE IF SHORTED. THIS WIRING HARNESS MAY CONTAIN SOY BASED PRODUCTS WHICH CAN ATTRACT RODENTS. THI...
Mileage: 2,070
I PURCHASED A 2017 MAZDA 6 GRAND TOURING IN JULY 2017, NEW FROM CLASSIC MAZDA IN MENTOR, OHIO. THE DUNLOP TIRES THAT CAME ON MY CARE ARE COMPLETE GARBAGE AND UNSUITABLE TO DRIVE ON IN THE RAIN. THEY BEGIN TO HYDROPLANE WITH EVEN THE SLIGHTEST AMOUNT OF WATER ON THE ROAD, AND ARE DOWN RIGHT DANGEROUS...
Mileage: 4,500
I WAS DRIVING STRAIGHT AT ~40MPH ON A PAVED ROAD AT ABOUT 830PM, NO OTHER CARS IN FRONT OF MY, WHEN I HEARD A NOISE LIKE A CANNON GOING OFF. I LOOKED UP, AND MY SUN ROOF HAD COMPLETELY SHATTERED: THERE WERE LARGE CHUNKS OF GLASS INSIDE THE CAR, AND EXTENSIVE SCRATCH MARKS ON THE REAR TRUNK COVER. ...
Mileage: 3,760
I WAS DRIVING STRAIGHT AT ~40MPH ON A PAVED ROAD AT ABOUT 830PM, NO OTHER CARS IN FRONT OF MY, WHEN I HEARD A NOISE LIKE A CANNON GOING OFF. I LOOKED UP, AND MY SUN ROOF HAD COMPLETELY SHATTERED: THERE WERE LARGE CHUNKS OF GLASS INSIDE THE CAR, AND EXTENSIVE SCRATCH MARKS ON THE REAR TRUNK COVER. ...
Mileage: 3,760