14
Complaints
4
Crashes
0
Fires
2
Deaths
!

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Steering Complaints

Showing 14 of 14
Dec 5, 2017 8,000 mi

EXCESSIVE WEAR IN THE AREA INSIDE AND OUTSIDE IN TIRES ... MANY SEVERAL WORKSHOPS CAN NOT CORRECT THE ALIGNMENT FAULT ... THE STEERING WHEEL GO TO THE RIGHT AND I HAVE TO FORCE TO THE LEFT ... ALL THE FRONT AND REAR SUSPENSION PART ARE NEW , INCLUDING THE SHOCK ABSORBER IS NEW AND CONTROL ARM AND LINK ROD AND BUSHING ...THE CENTRIC BOLT NOT CORRECT THE FAILURE ...I SEE OVER ETHERNET MANY PEOPLE HAS THE SAME FAIL IN THIS CAR ..I BUY THIS CAR NEW AND NEVER CRASHED OR OR MISTREATED ..I REPORT THIS IN THIS YEAR BECAUSE PEOPLE HAVE TOLD ME IT'S A MANUFACTURING FAULT..AND I HAVE HAD TOO MUCH EXPENSES AND I CAN NOT SOLVE ... RIGHT NOW I NEED TO BUY OTHER TIRES...PLEASE I NEED A SOLUTION ...I SEND A ETHERNET PHOTO AND THE CAR AND COLOR IS SAME ...TO REMEMBER THE MILLEAGE VALOR AND YEAR PRESENTED IN THE NEXT QUESTION IN THIS FORM IS APPROXIMATED ...THANK YOU I WAIT YOU RESPONSE

Dec 5, 2017 8,000 mi

EXCESSIVE WEAR IN THE AREA INSIDE AND OUTSIDE IN TIRES ... MANY SEVERAL WORKSHOPS CAN NOT CORRECT THE ALIGNMENT FAULT ... THE STEERING WHEEL GO TO THE RIGHT AND I HAVE TO FORCE TO THE LEFT ... ALL THE FRONT AND REAR SUSPENSION PART ARE NEW , INCLUDING THE SHOCK ABSORBER IS NEW AND CONTROL ARM AND LINK ROD AND BUSHING ...THE CENTRIC BOLT NOT CORRECT THE FAILURE ...I SEE OVER ETHERNET MANY PEOPLE HAS THE SAME FAIL IN THIS CAR ..I BUY THIS CAR NEW AND NEVER CRASHED OR OR MISTREATED ..I REPORT THIS IN THIS YEAR BECAUSE PEOPLE HAVE TOLD ME IT'S A MANUFACTURING FAULT..AND I HAVE HAD TOO MUCH EXPENSES AND I CAN NOT SOLVE ... RIGHT NOW I NEED TO BUY OTHER TIRES...PLEASE I NEED A SOLUTION ...I SEND A ETHERNET PHOTO AND THE CAR AND COLOR IS SAME ...TO REMEMBER THE MILLEAGE VALOR AND YEAR PRESENTED IN THE NEXT QUESTION IN THIS FORM IS APPROXIMATED ...THANK YOU I WAIT YOU RESPONSE

Jun 23, 2014 134,000 mi

PASSENGER SIDE STRUT TOWER HAS RUSTED TO THE POINT THAT FAILURE OF THE SUSPENSION IS IMMINENT. THE RUST INHIBITOR THAT WAS APPLIED FROM MAZDA MOTOR CORP. DURING MANUFACTURING, ON THE PASSENGER FRONT WHEEL WELL HAS FAILED AND IS ALLOWING WATER, ROAD SALT ETC TO ENTER THE ENGINE BAY AND CAUSE SEVERE RUSTING ON THE TOP AND SIDE PORTION OF THE STRUT TOWER WHERE THE SIDE MOTOR MOUNT AND STRUT TOWER BRACE ATTACH TO THE STRUT TOWER. THE FAILURE OF THE RUST INHIBITOR HAS NOW CAUSED THE FAILURE OF THE STEEL STRUT TOWER WHICH IN-TURN COULD CAUSE THE ENGINE AND/OR FRONT PASSENGER SIDE SUSPENSION TO BECOME DISLODGED AND CAUSE A SEVERE ACCIDENT. PICTURES CAN BE PROVIDED UPON REQUEST. *TR

Jun 23, 2014 134,000 mi

PASSENGER SIDE STRUT TOWER HAS RUSTED TO THE POINT THAT FAILURE OF THE SUSPENSION IS IMMINENT. THE RUST INHIBITOR THAT WAS APPLIED FROM MAZDA MOTOR CORP. DURING MANUFACTURING, ON THE PASSENGER FRONT WHEEL WELL HAS FAILED AND IS ALLOWING WATER, ROAD SALT ETC TO ENTER THE ENGINE BAY AND CAUSE SEVERE RUSTING ON THE TOP AND SIDE PORTION OF THE STRUT TOWER WHERE THE SIDE MOTOR MOUNT AND STRUT TOWER BRACE ATTACH TO THE STRUT TOWER. THE FAILURE OF THE RUST INHIBITOR HAS NOW CAUSED THE FAILURE OF THE STEEL STRUT TOWER WHICH IN-TURN COULD CAUSE THE ENGINE AND/OR FRONT PASSENGER SIDE SUSPENSION TO BECOME DISLODGED AND CAUSE A SEVERE ACCIDENT. PICTURES CAN BE PROVIDED UPON REQUEST. *TR

Apr 21, 2014 99,000 mi

I BOUGHT THE CAR FROM A SMALLER CHEAP DEALERSHIP, I HAD NO IDEA THAT THE FRONT END WOULD BE AS BAD AS IT GOT. MY LOWER CONTROL ARM / BALL JOINT WAS SO CORRODED EVERY TIME I MADE A LEFT TURN IT WOULD MAKE A LOUD NOISE IN THE LEFT FRONT WHEEL THEN WOULD CONTINUE TO HAPPEN OVER AND OVER EACH TIME. THIS WOULD HAPPEN OFTEN WHEN IT WAS DRY AND WARM AND SAT FOR AWHILE. LIVING IN BUFFALO, WELL YOU CAN NOT HELP BUT HIT POTHOLES IN SOME PLACES MORE THAN OTHERS. THIS WOULD MAKE THE PROBLEM WORSE AND THROW MY STEERING OFF WHILE TRAVEL AT A HIGH RATE OF SPEED. IF I WAS DOING THE CURVES ON ROUTE 33 OR ROUTE 290 I WOULD HAVE TO SLOW DONE TO MAINTAIN STEERING ABILITY. I HAVE RECENTLY BEEN TOLD IT WAS SO BAD I COULD LOSE MY WHEEL AND CRASH. SO I WENT TO A LOCAL REPAIR SHOP AND THEY FIXED THE PROBLEM; BUT WITH A SLIGHTLY NEW PROBLEM ONE OF THE SCREWS WERE SO CORRODED THEY CHARGED ME $100.00 TO MAKE AN ACCESS PANEL FROM MY DRIVERS SIDE FLOOR PANEL UNDER MY FEET. THE TOTAL FOR JUST THOSE PARTS CAME TO $350.00 PLUS WHEEL ALIGNMENT. *TR

Apr 21, 2014 99,000 mi

I BOUGHT THE CAR FROM A SMALLER CHEAP DEALERSHIP, I HAD NO IDEA THAT THE FRONT END WOULD BE AS BAD AS IT GOT. MY LOWER CONTROL ARM / BALL JOINT WAS SO CORRODED EVERY TIME I MADE A LEFT TURN IT WOULD MAKE A LOUD NOISE IN THE LEFT FRONT WHEEL THEN WOULD CONTINUE TO HAPPEN OVER AND OVER EACH TIME. THIS WOULD HAPPEN OFTEN WHEN IT WAS DRY AND WARM AND SAT FOR AWHILE. LIVING IN BUFFALO, WELL YOU CAN NOT HELP BUT HIT POTHOLES IN SOME PLACES MORE THAN OTHERS. THIS WOULD MAKE THE PROBLEM WORSE AND THROW MY STEERING OFF WHILE TRAVEL AT A HIGH RATE OF SPEED. IF I WAS DOING THE CURVES ON ROUTE 33 OR ROUTE 290 I WOULD HAVE TO SLOW DONE TO MAINTAIN STEERING ABILITY. I HAVE RECENTLY BEEN TOLD IT WAS SO BAD I COULD LOSE MY WHEEL AND CRASH. SO I WENT TO A LOCAL REPAIR SHOP AND THEY FIXED THE PROBLEM; BUT WITH A SLIGHTLY NEW PROBLEM ONE OF THE SCREWS WERE SO CORRODED THEY CHARGED ME $100.00 TO MAKE AN ACCESS PANEL FROM MY DRIVERS SIDE FLOOR PANEL UNDER MY FEET. THE TOTAL FOR JUST THOSE PARTS CAME TO $350.00 PLUS WHEEL ALIGNMENT. *TR

May 29, 2013 Crash 90,000 mi

WHILE MY SON WAS DRIVING TO WORK ON A HILL CURVE TURN HE LOST CONTROL ON ICY WET ROAD AND HIT A TREE HE DIED ON 01/29/2013 HE WAS 18 YEARS OLD HE WAS GOING TO SCHOOL AND WORKING. *TR

May 29, 2013 Crash 90,000 mi

WHILE MY SON WAS DRIVING TO WORK ON A HILL CURVE TURN HE LOST CONTROL ON ICY WET ROAD AND HIT A TREE HE DIED ON 01/29/2013 HE WAS 18 YEARS OLD HE WAS GOING TO SCHOOL AND WORKING. *TR

Jul 26, 2006

I HAVE TROUBLE WITH THE TIRES ON MY 2003 MAZDA PROTEGE. FIRST THEY TOLD ME I HAD TO GET USED TO THE LOW-RISE TIRES. I DIDN'T DRIVE IN ANY SNOW THAT FIRST WINTER, BUT THE WINTER OF 2004-2005 I WAS DOING DOUGHNUTS ON OVERPASSES & STREETS. THE DEALER GAVE ME THE CUSTOMER CARE PHONE # BECAUSE "THEY DON'T HANDLE TIRES". CUSTOMER CARE SAID, "I CAN'T HELP IF YOU LIVE IN EXTREME CONDITIONS." ALL HE COULD OFFER ME FOR A SOLUTION WAS TO BUY WINTER TIRES & RIMS (AS THEY AREN'T INTERCHANGEABLE) FOR ABOUT $2,000. A MAN IN MY OFFICE SAID HIS FAMILY WAS HAVING THE SAME PROBLEM WITH THEIRS. I TRIED TO RESOLVE THE PROBLEM WITH MAZDA TO NO AVAIL. I THOUGHT I DIDN'T HAVE ANY RECOURSE, BUT RECENTLY I WAS IN FOR SERVICE TWICE & A SERVICE REP TOLD ME HE HAS THE SAME MODEL CAR & IT IS SO UNSAFE HE WON'T LET HIS WIFE DRIVE IT. HE ENDED UP PUTTING ON OVERSIZED TIRES TO MAKE IT SAFER. SHORTLY THEREAFTER A SALESPERSON WHO SAID HE WAS IN SERVICE PRIOR TO SALES SAID THAT THEY KNEW THEY PUT THREE-SEASON TIRES ON THAT MODEL. HE ALSO RECOMMENDED BUYING A SET OF WINTER TIRES/RIMS AS THEY DON'T MAKE ALL-SEASON TIRES FOR THAT CAR. BOTH OF THESE MEN SAID I SHOULD CALL THE CUST CARE LINE AGAIN & NOTIFY YOU IF THEY WOULDN'T HELP. THE DEALER WOULD NOT GIVE ME THE CC #. I AM A GOOD DRIVER MY DAD TAUGHT DRIVING SCHOOL & LEARNED TO DRIVE FROM HIM. THESE TIRES ARE DANGEROUS. I SHAKE EVERY TIME I HAVE TO DRIVE IN THE SNOW & AVOID IT AT ALL COSTS. I HAVE LEARNED TO PROTECT MYSELF IN THE RAIN (THE CAR SLIPS); I WATCH THAT NO CARS ARE CLOSE WHEN I PULL OUT OF A STOP SO I DON'T SLIDE INTO THEM. I ALSO HAVE BEEN GIVEN THE RUN AROUND ABOUT OTHER DEFECTS (IT'S VERY HARD TO PUT THE MANUAL TRANSMISSION INTO REVERSE; THEY TOLD ME TO JUST PLAY WITH IT, TRY PUTTING IT IN 1ST GEAR, THEN TRY REVERSE. THEY SAID IT WOULD LOOSEN IN TIME, BUT IT HAS ONLY GOTTEN HARDER). PLEASE HELP ME. I AM A WOMAN ALONE & NEED ASSISTANCE IN THIS. *JB

Jul 26, 2006

I HAVE TROUBLE WITH THE TIRES ON MY 2003 MAZDA PROTEGE. FIRST THEY TOLD ME I HAD TO GET USED TO THE LOW-RISE TIRES. I DIDN'T DRIVE IN ANY SNOW THAT FIRST WINTER, BUT THE WINTER OF 2004-2005 I WAS DOING DOUGHNUTS ON OVERPASSES & STREETS. THE DEALER GAVE ME THE CUSTOMER CARE PHONE # BECAUSE "THEY DON'T HANDLE TIRES". CUSTOMER CARE SAID, "I CAN'T HELP IF YOU LIVE IN EXTREME CONDITIONS." ALL HE COULD OFFER ME FOR A SOLUTION WAS TO BUY WINTER TIRES & RIMS (AS THEY AREN'T INTERCHANGEABLE) FOR ABOUT $2,000. A MAN IN MY OFFICE SAID HIS FAMILY WAS HAVING THE SAME PROBLEM WITH THEIRS. I TRIED TO RESOLVE THE PROBLEM WITH MAZDA TO NO AVAIL. I THOUGHT I DIDN'T HAVE ANY RECOURSE, BUT RECENTLY I WAS IN FOR SERVICE TWICE & A SERVICE REP TOLD ME HE HAS THE SAME MODEL CAR & IT IS SO UNSAFE HE WON'T LET HIS WIFE DRIVE IT. HE ENDED UP PUTTING ON OVERSIZED TIRES TO MAKE IT SAFER. SHORTLY THEREAFTER A SALESPERSON WHO SAID HE WAS IN SERVICE PRIOR TO SALES SAID THAT THEY KNEW THEY PUT THREE-SEASON TIRES ON THAT MODEL. HE ALSO RECOMMENDED BUYING A SET OF WINTER TIRES/RIMS AS THEY DON'T MAKE ALL-SEASON TIRES FOR THAT CAR. BOTH OF THESE MEN SAID I SHOULD CALL THE CUST CARE LINE AGAIN & NOTIFY YOU IF THEY WOULDN'T HELP. THE DEALER WOULD NOT GIVE ME THE CC #. I AM A GOOD DRIVER MY DAD TAUGHT DRIVING SCHOOL & LEARNED TO DRIVE FROM HIM. THESE TIRES ARE DANGEROUS. I SHAKE EVERY TIME I HAVE TO DRIVE IN THE SNOW & AVOID IT AT ALL COSTS. I HAVE LEARNED TO PROTECT MYSELF IN THE RAIN (THE CAR SLIPS); I WATCH THAT NO CARS ARE CLOSE WHEN I PULL OUT OF A STOP SO I DON'T SLIDE INTO THEM. I ALSO HAVE BEEN GIVEN THE RUN AROUND ABOUT OTHER DEFECTS (IT'S VERY HARD TO PUT THE MANUAL TRANSMISSION INTO REVERSE; THEY TOLD ME TO JUST PLAY WITH IT, TRY PUTTING IT IN 1ST GEAR, THEN TRY REVERSE. THEY SAID IT WOULD LOOSEN IN TIME, BUT IT HAS ONLY GOTTEN HARDER). PLEASE HELP ME. I AM A WOMAN ALONE & NEED ASSISTANCE IN THIS. *JB

Jun 29, 2004

MAZDAS PEED PROTEGE SUFFERS FROM EXCESS TORQUE STEER AND VERY UNSTABLE STEERING AT SPEEDS OVER 30 MILE PER HOUR. IF YOU EXCELLERATE HARD THE VEHICLE WILL JUMP LEFT OR RIGHT DEPENDING ON SPEED. ALSO WHEN TRAVELLING AT HIGHWAY SPEED VEHICLE WILL SWERVE LEFT OR RIGHT WITHOUT WARNING OR FOR ANY NOTICABLE REASON ALSO AT HIGHWAY SPEED THE VEHICLE TENDS TO DRIFT IN ITS LANE. DEALER SERVICE STATES THAT THIS IS NORMAL FOR A HIGH PERFORMANCE VEHICLE AND NOTHING IS WRONG. I HAVE OWNED MANY HIGH PERFORMANCE AUTOMOBILES AND HAVE NEVER SEEN THIS BEFORE. THIS CONDITION HAS ALMOST RESULTED IN ACCIDENTS ON MANY OCCASIONS AND ONLY RADICAL STEERING HAS PREVENTED AN ACCIDENT SO FAR.*AK

Jun 29, 2004

MAZDAS PEED PROTEGE SUFFERS FROM EXCESS TORQUE STEER AND VERY UNSTABLE STEERING AT SPEEDS OVER 30 MILE PER HOUR. IF YOU EXCELLERATE HARD THE VEHICLE WILL JUMP LEFT OR RIGHT DEPENDING ON SPEED. ALSO WHEN TRAVELLING AT HIGHWAY SPEED VEHICLE WILL SWERVE LEFT OR RIGHT WITHOUT WARNING OR FOR ANY NOTICABLE REASON ALSO AT HIGHWAY SPEED THE VEHICLE TENDS TO DRIFT IN ITS LANE. DEALER SERVICE STATES THAT THIS IS NORMAL FOR A HIGH PERFORMANCE VEHICLE AND NOTHING IS WRONG. I HAVE OWNED MANY HIGH PERFORMANCE AUTOMOBILES AND HAVE NEVER SEEN THIS BEFORE. THIS CONDITION HAS ALMOST RESULTED IN ACCIDENTS ON MANY OCCASIONS AND ONLY RADICAL STEERING HAS PREVENTED AN ACCIDENT SO FAR.*AK

Jul 22, 2003 Crash

WHILE MAKING A TURN, THE STEERING WHEEL FELT LOOSE, THE CONSUMER LOSS CONTROL OF VEHICLE WHICH JUMPED THE CURB AND HIT A POLE.*MR NO ONE WAS INJURED, BUT THE CONSUMER WOULD LIKE FOR MAZDA TO CORRECT ALL OF THE 2,000 MAZDA SPEED PROTEGE VEHICLES BEFORE SERIOUS INJURY OCCURS. *PH *JB

Jul 22, 2003 Crash

WHILE MAKING A TURN, THE STEERING WHEEL FELT LOOSE, THE CONSUMER LOSS CONTROL OF VEHICLE WHICH JUMPED THE CURB AND HIT A POLE.*MR NO ONE WAS INJURED, BUT THE CONSUMER WOULD LIKE FOR MAZDA TO CORRECT ALL OF THE 2,000 MAZDA SPEED PROTEGE VEHICLES BEFORE SERIOUS INJURY OCCURS. *PH *JB