Problem Breakdown

Compare to Other Years

Complaints

Showing 20 of 48
Oct 4, 2013 Suspension 212,000 mi

WELD BROKE AND DISLODGED THE SPRINGS.. *TR

Oct 4, 2013 Suspension 212,000 mi

WELD BROKE AND DISLODGED THE SPRINGS.. *TR

Jun 14, 2012 Power Train 140,000 mi

TL* THE CONTACT OWNS A 1997 MERCEDES BENZ E420. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, HE HEARD A LOUD POP NEAR THE FRONT PASSENGER SIDE OF THE VEHICLE. THE CONTACT PULLED THE VEHICLE OVER AND SAW THAT METAL WAS HANGING FROM UNDER THE VEHICLE. THE CONTACT STATED THE VEHICLE WAS ABLE TO BE DRI...

Jun 14, 2012 Power Train 140,000 mi

TL* THE CONTACT OWNS A 1997 MERCEDES BENZ E420. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, HE HEARD A LOUD POP NEAR THE FRONT PASSENGER SIDE OF THE VEHICLE. THE CONTACT PULLED THE VEHICLE OVER AND SAW THAT METAL WAS HANGING FROM UNDER THE VEHICLE. THE CONTACT STATED THE VEHICLE WAS ABLE TO BE DRI...

Sep 12, 2011 Suspension 163,000 mi

I AM FILING A COMPLAINT REGARDING AFTER WARRANTY SUPPORT FOR THE ABOVE REFERENCED VEHICLE. THE SPRING SEAT DETACHED FROM THE BODY OF THE AUTOMOBILE CAUSING THE SUSPENSION TO FAIL WHILE THE VEHICLE WAS IN MOTION AT 45 MPH ON A DOWNHILL GRADE. AS THE SUSPENSION DETACHED FROM THE CAR, THE LEFT FRONT SI...

Sep 12, 2011 Suspension 163,000 mi

I AM FILING A COMPLAINT REGARDING AFTER WARRANTY SUPPORT FOR THE ABOVE REFERENCED VEHICLE. THE SPRING SEAT DETACHED FROM THE BODY OF THE AUTOMOBILE CAUSING THE SUSPENSION TO FAIL WHILE THE VEHICLE WAS IN MOTION AT 45 MPH ON A DOWNHILL GRADE. AS THE SUSPENSION DETACHED FROM THE CAR, THE LEFT FRONT SI...

Jul 21, 2011 Suspension 200,150 mi

I AM A VICTIM OF A DANGEROUS SAFETY DESIGN FLAW IN MY 1997 MERCEDES BENZ E420. LAST WEEK, MY WIFE WAS DRIVING THE CAR IN A STRAIGHT LINE ON A LOCAL STREET NEAR OUR HOME, WHEN THE PASSENGER SIDE COIL SPRING FLEW OUT OF THE CAR, RESULTING IN HER COMPLETELY LOSING CONTROL OF THE VEHICLE. THERE WERE N...

Jul 21, 2011 Suspension 200,150 mi

I AM A VICTIM OF A DANGEROUS SAFETY DESIGN FLAW IN MY 1997 MERCEDES BENZ E420. LAST WEEK, MY WIFE WAS DRIVING THE CAR IN A STRAIGHT LINE ON A LOCAL STREET NEAR OUR HOME, WHEN THE PASSENGER SIDE COIL SPRING FLEW OUT OF THE CAR, RESULTING IN HER COMPLETELY LOSING CONTROL OF THE VEHICLE. THERE WERE N...

Feb 8, 2009 Suspension 172,000 mi

1997 MERCEDES E420 DRIVER'S SIDE COIL SPRING PERCH FAILURE. *TR

Feb 8, 2009 Suspension 172,000 mi

1997 MERCEDES E420 DRIVER'S SIDE COIL SPRING PERCH FAILURE. *TR

Nov 24, 2008 Exterior Lighting Fire 111,111 mi

HEADLIGHT WIRING HARNESS IS DISINTEGRATING, AND LOOKS IDENTICAL TO PICTURES SENT TO NHTSA BY OTHER OWNERS AND IS A FIRE HAZARD THAT IS UNDETECTABLE UNTIL SHORTS OR FIRES DEVELOP. THE INSULATION IS LITERALLY FALLING APART, AND THIS CREATES GREAT POTENTIAL FOR UNSAFE OPERATION, SHORTCIRCUITS, BREAKDOW...

Nov 24, 2008 Exterior Lighting Fire 111,111 mi

HEADLIGHT WIRING HARNESS IS DISINTEGRATING, AND LOOKS IDENTICAL TO PICTURES SENT TO NHTSA BY OTHER OWNERS AND IS A FIRE HAZARD THAT IS UNDETECTABLE UNTIL SHORTS OR FIRES DEVELOP. THE INSULATION IS LITERALLY FALLING APART, AND THIS CREATES GREAT POTENTIAL FOR UNSAFE OPERATION, SHORTCIRCUITS, BREAKDOW...

Mar 31, 2008 Suspension

I HAVE A 1997 MERCEDES BENZ E420. THE SPRING PERCHES HAVE FAILED ON BOTH FRONT SIDES OF THIS CAR. THE DRIVE SIDE COMPLETELY SEPARATED FROM THE FRAME OF THE CAR AND HAD TO BE WELDED AND REPAIRED. I CAUGHT THE PASSENGER SIDE BEFORE ANY SERIOUS DAMAGE OCCURRED. THIS IS A KNOWN DEFECT WITH THIS AUTO...

Mar 31, 2008 Suspension

I HAVE A 1997 MERCEDES BENZ E420. THE SPRING PERCHES HAVE FAILED ON BOTH FRONT SIDES OF THIS CAR. THE DRIVE SIDE COMPLETELY SEPARATED FROM THE FRAME OF THE CAR AND HAD TO BE WELDED AND REPAIRED. I CAUGHT THE PASSENGER SIDE BEFORE ANY SERIOUS DAMAGE OCCURRED. THIS IS A KNOWN DEFECT WITH THIS AUTO...

Aug 30, 2007 Suspension 88,300 mi

TL*THE CONTACT OWNS A 1997 MERCEDES BENZ 420. THE CONTACT STATED THAT THE FRONT COIL SPRING WAS CRACKED. THE FAILURE WAS NOTICED DURING A ROUTINE OIL CHANGE AT THE DEALER. THE DEALER STATED THAT NO RECALLS WERE AVAILABLE. THE CONTACT STATED THAT RUST ENCOMPASSES THE ENTIRE AREA WHERE THE COIL SP...

Aug 30, 2007 Suspension 88,300 mi

TL*THE CONTACT OWNS A 1997 MERCEDES BENZ 420. THE CONTACT STATED THAT THE FRONT COIL SPRING WAS CRACKED. THE FAILURE WAS NOTICED DURING A ROUTINE OIL CHANGE AT THE DEALER. THE DEALER STATED THAT NO RECALLS WERE AVAILABLE. THE CONTACT STATED THAT RUST ENCOMPASSES THE ENTIRE AREA WHERE THE COIL SP...

Jan 25, 2007 Suspension 107,000 mi

TL* - ON 1/16/07 THE LEFT UPPER SUSPENSION SPRING SUPPORT SEPARATED FROM THE FRAME OF A 1997 MERCEDES BENZ 420. ON 01/02/07 THE CONTACT TOOK THE VEHICLE TO THE DEALER IN MORRISTOWN, NJ FOR A SAFETY CHECK, AND THEY DIDN'T FIND ANYTHING WRONG WITH THE SUSPENSION COIL SPRINGS. ON 01/23/07 CONTACT TO...

Jan 25, 2007 Suspension 107,000 mi

TL* - ON 1/16/07 THE LEFT UPPER SUSPENSION SPRING SUPPORT SEPARATED FROM THE FRAME OF A 1997 MERCEDES BENZ 420. ON 01/02/07 THE CONTACT TOOK THE VEHICLE TO THE DEALER IN MORRISTOWN, NJ FOR A SAFETY CHECK, AND THEY DIDN'T FIND ANYTHING WRONG WITH THE SUSPENSION COIL SPRINGS. ON 01/23/07 CONTACT TO...

Jun 28, 2006 Suspension 150,000 mi

LEFT UPPER SUSPENSION SPRING SUPPORT SEPARATED FROM THE FRAME OF THE VEHICLE. I NOTICED A SCRAPING SOUND COMING FROM THE LEFT FROM ON THE CAR. I REMOVED THE TIRE AND FOUND THAT THE SPRING SUPPORT WAS JUST ABOUT READY TO BREAK AWAY FROM THE FRAME. I WAS HORRIFIED TO THINK OF WHAT COULD OF HAPPENE...

Jun 28, 2006 Suspension 150,000 mi

LEFT UPPER SUSPENSION SPRING SUPPORT SEPARATED FROM THE FRAME OF THE VEHICLE. I NOTICED A SCRAPING SOUND COMING FROM THE LEFT FROM ON THE CAR. I REMOVED THE TIRE AND FOUND THAT THE SPRING SUPPORT WAS JUST ABOUT READY TO BREAK AWAY FROM THE FRAME. I WAS HORRIFIED TO THINK OF WHAT COULD OF HAPPENE...

Mar 8, 2006 Suspension 102,000 mi

DT*: THE CONTACT STATED WHILE DRIVING 45 MPH THE VEHICLE WAS RIDING ROUGH. THE VEHICLE WAS SLOWED TO 5 MPH AND THE DRIVER SIDE FRONT COIL SPRING FELL OFF. THE VEHICLE WAS TOWED TO THE DEALERSHIP. THE DEALERSHIP DETERMINED THE BRACKET THAT HELD THE COIL SPRING ONTO THE FRAME HAD DISCONNECTED CAUS...

Mar 8, 2006 Suspension 102,000 mi

DT*: THE CONTACT STATED WHILE DRIVING 45 MPH THE VEHICLE WAS RIDING ROUGH. THE VEHICLE WAS SLOWED TO 5 MPH AND THE DRIVER SIDE FRONT COIL SPRING FELL OFF. THE VEHICLE WAS TOWED TO THE DEALERSHIP. THE DEALERSHIP DETERMINED THE BRACKET THAT HELD THE COIL SPRING ONTO THE FRAME HAD DISCONNECTED CAUS...

Aug 23, 2005 Fuel System, Gasoline 123,000 mi

I RECENTLY HAD A GAS TANK PRESSURE SENSOR REPLACED ON MY 1997 E MODEL MERCEDES. UPON INSPECTION OF THE INTERIOR OF THE GAS TANK, IT WAS DISCOVERED THAT THE RETURN LINES INSIDE THE TANK HAD BECOME DISCONNECTED WHICH COULD RESULT IN LOSS OF TANK PRESSURE, LEAKAGE, AND /OR IMPROPER EMISSION SYSTEM SEN...

Aug 23, 2005 Fuel System, Gasoline 123,000 mi

I RECENTLY HAD A GAS TANK PRESSURE SENSOR REPLACED ON MY 1997 E MODEL MERCEDES. UPON INSPECTION OF THE INTERIOR OF THE GAS TANK, IT WAS DISCOVERED THAT THE RETURN LINES INSIDE THE TANK HAD BECOME DISCONNECTED WHICH COULD RESULT IN LOSS OF TANK PRESSURE, LEAKAGE, AND /OR IMPROPER EMISSION SYSTEM SEN...

Jul 26, 2004 Structure 80,000 mi

WHILE DRIVING 65 MPH, THE CONSUMER NOTICED THE STEERING WHEEL VIBRATING HARD. THE CONSUMER LOOKED UNDER VEHICLE AND NOTICED THE FRAME WELL WAS BROKEN. PLEASE PROVIDE FURTHER DETAILS. *JB METAL ON FRAME WELL WAS REPLACED DUE TO FATIGUE. ALSO, FRONT SHOCK ABSORBERS WERE REPLACED. VEHICLE WAS PURC...

Jul 26, 2004 Suspension 80,000 mi

WHILE DRIVING 65 MPH, THE CONSUMER NOTICED THE STEERING WHEEL VIBRATING HARD. THE CONSUMER LOOKED UNDER VEHICLE AND NOTICED THE FRAME WELL WAS BROKEN. PLEASE PROVIDE FURTHER DETAILS. *JB METAL ON FRAME WELL WAS REPLACED DUE TO FATIGUE. ALSO, FRONT SHOCK ABSORBERS WERE REPLACED. VEHICLE WAS PURC...

Jul 26, 2004 Structure 80,000 mi

WHILE DRIVING 65 MPH, THE CONSUMER NOTICED THE STEERING WHEEL VIBRATING HARD. THE CONSUMER LOOKED UNDER VEHICLE AND NOTICED THE FRAME WELL WAS BROKEN. PLEASE PROVIDE FURTHER DETAILS. *JB METAL ON FRAME WELL WAS REPLACED DUE TO FATIGUE. ALSO, FRONT SHOCK ABSORBERS WERE REPLACED. VEHICLE WAS PURC...

Jul 26, 2004 Suspension 80,000 mi

WHILE DRIVING 65 MPH, THE CONSUMER NOTICED THE STEERING WHEEL VIBRATING HARD. THE CONSUMER LOOKED UNDER VEHICLE AND NOTICED THE FRAME WELL WAS BROKEN. PLEASE PROVIDE FURTHER DETAILS. *JB METAL ON FRAME WELL WAS REPLACED DUE TO FATIGUE. ALSO, FRONT SHOCK ABSORBERS WERE REPLACED. VEHICLE WAS PURC...

Mar 9, 2004 Suspension

WHILE VEHICLE SAT IDLING, THE RIGHT FRONT COIL SPRING SUDDENLY DETACHED FROM ITS WELDED POSITION. (NAR) *PH *CB

Mar 9, 2004 Suspension

WHILE VEHICLE SAT IDLING, THE RIGHT FRONT COIL SPRING SUDDENLY DETACHED FROM ITS WELDED POSITION. (NAR) *PH *CB

Mar 14, 2001 Seats

DRIVERS SIDE SEATBACK IS STUCK IN RECLINING POSITION. CONSUMER FEELS THIS IS NOT SAFE BECAUSE CONSUMER CAN HARDLY SEE OUT WINDOW, AND THIS IS UNSAFE WAY TO DRIVE.*AK

Mar 14, 2001 Seats

DRIVERS SIDE SEATBACK IS STUCK IN RECLINING POSITION. CONSUMER FEELS THIS IS NOT SAFE BECAUSE CONSUMER CAN HARDLY SEE OUT WINDOW, AND THIS IS UNSAFE WAY TO DRIVE.*AK

Jan 17, 2001 Seat Belts Crash

WAS MAKING A LEFT TURN WHEN ISUZU TROOPER PASSENGER FRONT HIT PASSENGER SIDE FRONT WHEEL OF MERCEDES AND PASSENGER DOOR WITH DRIVER SIDE FRONT. DURING IMPACT, FRONT SEAT BELT ON DRIVER'S SIDE FAILED TO RESTRAIN DRIVER. ALSO, CAUSED DRIVER'S BREAST IMPLANTS TO RUPTURE. OTHER PASSENGER FAILED TO W...

Jan 17, 2001 Seat Belts Crash

WAS MAKING A LEFT TURN WHEN ISUZU TROOPER PASSENGER FRONT HIT PASSENGER SIDE FRONT WHEEL OF MERCEDES AND PASSENGER DOOR WITH DRIVER SIDE FRONT. DURING IMPACT, FRONT SEAT BELT ON DRIVER'S SIDE FAILED TO RESTRAIN DRIVER. ALSO, CAUSED DRIVER'S BREAST IMPLANTS TO RUPTURE. OTHER PASSENGER FAILED TO W...

Sep 1, 2000 Visibility

WHILE DRIVING ABOUT 65 MPH IN RAINY WEATHER WINDSHIELD WIPERS WOULD NOT ACTIVATE WHEN THE SWITCH WAS TURNED ON. VEHICLE WAS TAKEN TO DEALERSHIP, WHERE THE FUSES WERE CHECKED. A CONTROL UNIT WAS REPLACED AT OWNER'S EXPENSE.DEALERSHIP OFFERED TO REPAIR UNIT FREE IF OWNER LEFET THE DEFECTED PART. ...

Sep 1, 2000 Visibility

WHILE DRIVING ABOUT 65 MPH IN RAINY WEATHER WINDSHIELD WIPERS WOULD NOT ACTIVATE WHEN THE SWITCH WAS TURNED ON. VEHICLE WAS TAKEN TO DEALERSHIP, WHERE THE FUSES WERE CHECKED. A CONTROL UNIT WAS REPLACED AT OWNER'S EXPENSE.DEALERSHIP OFFERED TO REPAIR UNIT FREE IF OWNER LEFET THE DEFECTED PART. ...

Nov 5, 1999 Fuel System, Gasoline

THE GAS TANK ON MY MERCEDES BENZ E420 COLLAPSED. IT LOOKED LIKE A GIANT STEPPED ON IT. PRIOR TO THE TANK COLLAPSING THE "CHECK ENGINE" LIGHT CAME ON AND I HAD TO HAVE THE FUEL EVAPORATION SYSTEM REPAIRED. I TOOK THE CAR TO BERBERIAN EUROPEAN MOTORS (A MERCEDES BENZ DEALER) IN STOCKTON CA. FOR REP...

Nov 5, 1999 Fuel System, Gasoline

THE GAS TANK ON MY MERCEDES BENZ E420 COLLAPSED. IT LOOKED LIKE A GIANT STEPPED ON IT. PRIOR TO THE TANK COLLAPSING THE "CHECK ENGINE" LIGHT CAME ON AND I HAD TO HAVE THE FUEL EVAPORATION SYSTEM REPAIRED. I TOOK THE CAR TO BERBERIAN EUROPEAN MOTORS (A MERCEDES BENZ DEALER) IN STOCKTON CA. FOR REP...

Jul 21, 1999 Power Train

AUTOMATIC TRANSMISSION MALFUNCTIONED. IT WOULD GET STUCK IN THE GEARS AND MAY RESULT A CRASH. PLEASE PROVIDE FURTHER INFORMATION. *AK

Jul 21, 1999 Power Train

AUTOMATIC TRANSMISSION MALFUNCTIONED. IT WOULD GET STUCK IN THE GEARS AND MAY RESULT A CRASH. PLEASE PROVIDE FURTHER INFORMATION. *AK

Sep 22, 1997 Seat Belts

REAR SEAT BELT RESTRAINT FAILED.

Sep 22, 1997 Latches/locks/linkages

TRUNK RELEASE SWITCH WAS RELEASED BY A DOG.

Sep 22, 1997 Seat Belts

REAR SEAT BELT RESTRAINT FAILED.

Sep 22, 1997 Latches/locks/linkages

TRUNK RELEASE SWITCH WAS RELEASED BY A DOG.

Sep 11, 1997 Power Train

AUTOMATIC TRANSMISSION FAILED.

Sep 11, 1997 Power Train

AUTOMATIC TRANSMISSION FAILED.

Jul 22, 1996 Vehicle Speed Control

CRUISE CONTROL IS LOCATED ON A SMALL STALK NEXT TO LARGER STALK FOR TURN SIGNALS, UPON TURNING, BOTH STALKS ARE MOVED, CAUSING CRUISE CONTROL TO COME ON.

Jul 22, 1996 Vehicle Speed Control

CRUISE CONTROL IS LOCATED ON A SMALL STALK NEXT TO LARGER STALK FOR TURN SIGNALS, UPON TURNING, BOTH STALKS ARE MOVED, CAUSING CRUISE CONTROL TO COME ON.