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Active Recalls (3)

19V787000 Nov 1, 2019 COMMUNICATION

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date an...

17V627000 Oct 6, 2017 AIR BAGS:FRONTAL

Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250...

15V655000 Oct 14, 2015 ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2014-2015 B-Class Electric Drive vehicles manufactured November 21, 2013, to May 26, 2015. Due to a communication error within the elect...

Complaints

Showing 12 of 12
Dec 17, 2025 Seat Belts

Stacy belts will not retract they remain in a loosened state and I am afraid they will not lock in an accident

Dec 17, 2025 Seat Belts

Stacy belts will not retract they remain in a loosened state and I am afraid they will not lock in an accident

Oct 18, 2025 Seat Belts

Subject: Urgent Safety Concern – Immediate Attention Required Dear To Whom it may Concern, I am writing to urgently express serious safety concerns with the vehicle I recently [purchased/test drove/had serviced]. Seat Belt Malfunction: The children’s seat belts are not retracting properly, po...

Oct 18, 2025 Service Brakes

Subject: Urgent Safety Concern – Immediate Attention Required Dear To Whom it may Concern, I am writing to urgently express serious safety concerns with the vehicle I recently [purchased/test drove/had serviced]. Seat Belt Malfunction: The children’s seat belts are not retracting properly, po...

Oct 18, 2025 Steering

Subject: Urgent Safety Concern – Immediate Attention Required Dear To Whom it may Concern, I am writing to urgently express serious safety concerns with the vehicle I recently [purchased/test drove/had serviced]. Seat Belt Malfunction: The children’s seat belts are not retracting properly, po...

Oct 18, 2025 Seat Belts

Subject: Urgent Safety Concern – Immediate Attention Required Dear To Whom it may Concern, I am writing to urgently express serious safety concerns with the vehicle I recently [purchased/test drove/had serviced]. Seat Belt Malfunction: The children’s seat belts are not retracting properly, po...

Oct 18, 2025 Service Brakes

Subject: Urgent Safety Concern – Immediate Attention Required Dear To Whom it may Concern, I am writing to urgently express serious safety concerns with the vehicle I recently [purchased/test drove/had serviced]. Seat Belt Malfunction: The children’s seat belts are not retracting properly, po...

Oct 18, 2025 Steering

Subject: Urgent Safety Concern – Immediate Attention Required Dear To Whom it may Concern, I am writing to urgently express serious safety concerns with the vehicle I recently [purchased/test drove/had serviced]. Seat Belt Malfunction: The children’s seat belts are not retracting properly, po...

May 31, 2022 Power Train

Motor/Drive Unit making "whirring" noise that got progressively worse over time. While under warranty MB dealer stated that everything was fine, now after the warranty has expired a different dealer says it is failing and needs to be replaced. Independent shop says there is a potential design defect...

May 31, 2022 Engine

Motor/Drive Unit making "whirring" noise that got progressively worse over time. While under warranty MB dealer stated that everything was fine, now after the warranty has expired a different dealer says it is failing and needs to be replaced. Independent shop says there is a potential design defect...

May 31, 2022 Power Train

Motor/Drive Unit making "whirring" noise that got progressively worse over time. While under warranty MB dealer stated that everything was fine, now after the warranty has expired a different dealer says it is failing and needs to be replaced. Independent shop says there is a potential design defect...

May 31, 2022 Engine

Motor/Drive Unit making "whirring" noise that got progressively worse over time. While under warranty MB dealer stated that everything was fine, now after the warranty has expired a different dealer says it is failing and needs to be replaced. Independent shop says there is a potential design defect...