2014 MERCEDES BENZ B-CLASS ELECTRIC Problems & Recalls
Detailed safety information and owner complaints
Problem Breakdown
Compare to Other Years
Common Problems
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date an...
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2014-2015 B-Class Electric Drive vehicles manufactured November 21, 2013, to May 26, 2015. Due to a communication error within the elect...
The contact owns a 2014 Mercedes-Benz B-Class Electric Drive. The contact stated that after stopping at a stop sign, the vehicle lost motive power before the "Malfunction visit workshop" and "Stop switch engine off" messages were displayed. After restarting the vehicle, the vehicle returned to norma...
Mileage: 62,700
Coolant leak causing catastrophic drive unit failure.
Coolant leak causing catastrophic drive unit failure.
Motor suddenly stopped on highway. This was extremely dangerous. Vehicle transported to Mercedes Benz, they have indicated the electric drive motor has failed. This is the second drive motor in this car that has failed in only 48K miles. We have two of these cars, same year and model. The motor...
Coolant in electric motor . Needs to replace motor . Diagnosed by Mercedes dealer WI Simonson 1626 Wiltshire blvd Santa Monica ca 90403 4105264700 # 525134 March 7,2022 Mileage 63371 Get signal on the garage.
TL* THE CONTACT OWN A 2014 MERCEDES BENZ B-CLASS ELECTRIC. THE CONTACT STATED WHILE HIS WIFE WAS DRIVING 55 MPH, AN UNKNOWN YELLOW WARNING LIGHT ILLUMINATED INDICATING ASSISTANCE REQUIRED. THE DRIVER CONTINUED TO DRIVE THE VEHICLE AND SHORTLY AFTER, WHILE ATTEMPTING TO PARK ON THE SIDE OF THE ROAD, ...
Mileage: 12,000
TL* THE CONTACT OWN A 2014 MERCEDES BENZ B-CLASS ELECTRIC. THE CONTACT STATED WHILE HIS WIFE WAS DRIVING 55 MPH, AN UNKNOWN YELLOW WARNING LIGHT ILLUMINATED INDICATING ASSISTANCE REQUIRED. THE DRIVER CONTINUED TO DRIVE THE VEHICLE AND SHORTLY AFTER, WHILE ATTEMPTING TO PARK ON THE SIDE OF THE ROAD, ...
Mileage: 12,000
THIS IS AN ELECTRIC VEHICLE. IN NORMAL OPERATION, WHEN THE CAR IS SLOWING, AND ALMOST AT A STOP, IT COMES OUT OF REGENERATIVE BRAKING MODE, AND ENTERS THRUST MODE, SO THAT IF THE BRAKE IS RELEASED WHEN STOPPED, THE CAR WILL BEGIN TO ROLL. IN THIS VEHICLE, SOMETIMES THE CAR EXITS REGENERATIVE BRAKI...
Mileage: 33,000
WHEN ATTEMPTING TO REVERSE OUT OF PARKING STALL VEHICLE WOULD NOT MOVE, ALMOST AS IF EMERGENCY BRAKE WAS BEING APPLIED EVEN THOUGH EBRAKE WAS OFF. TURNING ON AND OFF IGNITION DID NOTHING. REPLACE 12 V BATTERY DID NOTHING. WARRANTY WORK ON CONTROL UNIT PERFORMED MULTIPLE TIMES IN 2017/2018/2019 EV...
Mileage: 72,000
VEHICLE BATTERY WARNING LIGHT CAME ON INSTRUCTING TO STOP DRIVING VEHICLE IMMEDIATELY. LIKE SO MANY OTHER OWNERS WHO HAVE FILED COMPLAINTS, MERCEDES DEALER-MECHANIC SAID THAT COOLANT HAD GOTTEN INTO BATTERY AND DRIVE UNIT NEEDS TO BE REPLACED. ESTIMATED COST $12,000 - RENDERING CAR TOTALLED. INDEPEN...
Mileage: 27,655
VEHICLE BATTERY WARNING LIGHT CAME ON INSTRUCTING TO STOP DRIVING VEHICLE IMMEDIATELY. LIKE SO MANY OTHER OWNERS WHO HAVE FILED COMPLAINTS, MERCEDES DEALER-MECHANIC SAID THAT COOLANT HAD GOTTEN INTO BATTERY AND DRIVE UNIT NEEDS TO BE REPLACED. ESTIMATED COST $12,000 - RENDERING CAR TOTALLED. INDEPEN...
Mileage: 27,655
VEHICLE BATTERY WARNING LIGHT CAME ON INSTRUCTING TO STOP DRIVING VEHICLE IMMEDIATELY. LIKE SO MANY OTHER OWNERS WHO HAVE FILED COMPLAINTS, MERCEDES DEALER-MECHANIC SAID THAT COOLANT HAD GOTTEN INTO BATTERY AND DRIVE UNIT NEEDS TO BE REPLACED. ESTIMATED COST $12,000 - RENDERING CAR TOTALLED. INDEPEN...
Mileage: 27,655
THE "MALFUNCTION" LIGHT APPEARED AND VEHICLE LOST POWER IMMEDIATELY. AFTER COMING TO A COMPLETE STOP, THEN SWITCHING THE IGNITION OFF AND BACK ON AGAIN, THE CAR OPERATED NORMALLY AND THE "MALFUNCTION" LIGHT DISAPPEARS. THIS OCCURRED THREE TIMES: DURING HIGHWAY DRIVING (55 MPH), ON A COUNTRY ROAD...
Mileage: 30,000
THIS IS AN ELECTRIC VEHICLE. WHEN SLOWING DOWN THE PADDLE SHIFTERS CAN BE USED TO PUT THE CAR IN 'D-' MODE, FOR MORE AGGRESSIVE ENGINE BRAKING. THIS INCREASES THE RATE OF DECL WITHOUT USING THE MECHANICAL BRAKES. THIS HAS WORKED WELL FOR FOUR YEARS AND 65,000 MILES. TODAY THERE WAS A 'ONE TIME' ...
Mileage: 65,000
THIS IS AN ELECTRIC VEHICLE. WHEN SLOWING DOWN THE PADDLE SHIFTERS CAN BE USED TO PUT THE CAR IN 'D-' MODE, FOR MORE AGGRESSIVE ENGINE BRAKING. THIS INCREASES THE RATE OF DECL WITHOUT USING THE MECHANICAL BRAKES. THIS HAS WORKED WELL FOR FOUR YEARS AND 65,000 MILES. TODAY THERE WAS A 'ONE TIME' ...
Mileage: 65,000
ON SEPTEMBER 20TH, 2018, THE CAR SUFFERED A SUDDEN AND ABRUPT CATASTROPHIC SHUT DOWN WHILE I WAS DRIVING MY SON TO SCHOOL. WE WERE ON CITY STREETS DRIVING STRAIGHT AT NORMAL SPEED AND IT STALLED RIGHT IN AN INTERSECTION BUT I WAS LUCKY TO BE ABLE TO STILL HAVE SOME MOMENTUM TO GET INTO THE LEFT TUR...
Mileage: 45,559
ON SEPTEMBER 20TH, 2018, THE CAR SUFFERED A SUDDEN AND ABRUPT CATASTROPHIC SHUT DOWN WHILE I WAS DRIVING MY SON TO SCHOOL. WE WERE ON CITY STREETS DRIVING STRAIGHT AT NORMAL SPEED AND IT STALLED RIGHT IN AN INTERSECTION BUT I WAS LUCKY TO BE ABLE TO STILL HAVE SOME MOMENTUM TO GET INTO THE LEFT TUR...
Mileage: 45,559
ELECTRIC CHARGER CABLE BURNT ITSELF AND CAUSING FIRE DANGER. MERCEDES DOES NOT GIVE SUPPORT FOR THIS FIRE HAZARD. THESE ELECTRIC CHARGERS ARE USED AT HOME (IN GARAGE) ETC. WHILE CHARGING THE ELECTRIC CAR. MERCEDES DOES NOT STAY BEHIND ITS ELECTRIC CHARGER THAT CAUSES EXTREME DANGER. *JS
IN PREPARING TO LEAVE A PARKING LOT ON NOVEMBER 23, 2016 IN HILLSBORO, OREGON, THE B-CLASS MERCEDES-BENZ ELECTRIC DRIVE AUTOMOBILE REFUSED TO MOVE AND A MESSAGE APPEARED IN THE INSTRUMENT PANEL SAYING "HAVE ME TOWED TO A DEALER" OR SOMESUCH. VEHICLE WAS TRANSPORTED TO BEAVERTON, OREGON MERCEDES-BEN...
Mileage: 20,000
EXTREMELY DANGEROUS SUDDEN LOSS OF POWER WHILE DRIVING 70+ MPH ON BUSY HIGHWAY. WAS ALMOST INVOLVED IN A SERIOUS TRAFFIC COLLISION BECAUSE IT A STOPPED IN THE ROAD. ATTEMPTS TO RESTART THE VEHICLE FAILED. COULD NOT GET THE VEHICLE OUT OF "PARK" AND WAS UNABLE TO SWITCH IT INTO "NEUTRAL" ...
Mileage: 43,276
EXTREMELY DANGEROUS SUDDEN LOSS OF POWER WHILE DRIVING 70+ MPH ON BUSY HIGHWAY. WAS ALMOST INVOLVED IN A SERIOUS TRAFFIC COLLISION BECAUSE IT A STOPPED IN THE ROAD. ATTEMPTS TO RESTART THE VEHICLE FAILED. COULD NOT GET THE VEHICLE OUT OF "PARK" AND WAS UNABLE TO SWITCH IT INTO "NEUTRAL" ...
Mileage: 43,276
EXTREMELY DANGEROUS SUDDEN LOSS OF POWER WHILE DRIVING 70+ MPH ON BUSY HIGHWAY. WAS ALMOST INVOLVED IN A SERIOUS TRAFFIC COLLISION BECAUSE IT A STOPPED IN THE ROAD. ATTEMPTS TO RESTART THE VEHICLE FAILED. COULD NOT GET THE VEHICLE OUT OF "PARK" AND WAS UNABLE TO SWITCH IT INTO "NEUTRAL" ...
Mileage: 43,276
TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ B-CLASS ELECTRIC. WHILE DRIVING AT AN UNKNOWN SPEED, THE FRONT WINDSHIELD WAS STRUCK BY A PEBBLE. AFTER A WEEK, THE CONTACT NOTICED THAT THE FRONT WINDSHIELD WAS FRACTURED AND DID NOT FIT PROPERLY INTO THE VEHICLE. THE CONTACT MENTIONED THAT THE FRONT WINDSH...
Mileage: 13,619
BEGINNING AT ABOUT 4500 MILES WE BROUGHT THE CAR IN TO THE SHOP AFTER COMING TO A STOP; WE CALL IT THE 'CLOMP!' IT WILL UNEXPECTEDLY ROCK FORWARD CREATING A VERY UNSAFE FEELING. THEN THE FOLLOWING MONTH, THE 'CLOMPING' PRESENTED ITSELF AGAIN SO MY WIFE RETURNED THE VEHICLE TO THE DEALERSHIP TO DEMO...
Mileage: 4,500
BEGINNING AT ABOUT 4500 MILES WE BROUGHT THE CAR IN TO THE SHOP AFTER COMING TO A STOP; WE CALL IT THE 'CLOMP!' IT WILL UNEXPECTEDLY ROCK FORWARD CREATING A VERY UNSAFE FEELING. THEN THE FOLLOWING MONTH, THE 'CLOMPING' PRESENTED ITSELF AGAIN SO MY WIFE RETURNED THE VEHICLE TO THE DEALERSHIP TO DEMO...
Mileage: 4,500
BEGINNING AT ABOUT 4500 MILES WE BROUGHT THE CAR IN TO THE SHOP AFTER COMING TO A STOP; WE CALL IT THE 'CLOMP!' IT WILL UNEXPECTEDLY ROCK FORWARD CREATING A VERY UNSAFE FEELING. THEN THE FOLLOWING MONTH, THE 'CLOMPING' PRESENTED ITSELF AGAIN SO MY WIFE RETURNED THE VEHICLE TO THE DEALERSHIP TO DEMO...
Mileage: 4,500
WHILE OPERATING THE VEHICLE ON THE ROAD THE CAR LOST THE ABILITY TO ACCELERATE BEYOND 10 MILE PER HOUR; FORTUNATELY, WE WERE JUST BLOCKS AWAY FROM OUR HOME. MY WIFE CALL THE SERVICE CENTER AND THEY PICKED IT UP AND PROVIDED HER WITH A LOANER. WHILE DRIVING AT 35 MPH, THE VEHICLE DECELERATED WITHO...
Mileage: 8,184
WHILE OPERATING THE VEHICLE ON THE ROAD THE CAR LOST THE ABILITY TO ACCELERATE BEYOND 10 MILE PER HOUR; FORTUNATELY, WE WERE JUST BLOCKS AWAY FROM OUR HOME. MY WIFE CALL THE SERVICE CENTER AND THEY PICKED IT UP AND PROVIDED HER WITH A LOANER. WHILE DRIVING AT 35 MPH, THE VEHICLE DECELERATED WITHO...
Mileage: 8,184
WHILE OPERATING THE VEHICLE ON THE ROAD THE CAR LOST THE ABILITY TO ACCELERATE BEYOND 10 MILE PER HOUR; FORTUNATELY, WE WERE JUST BLOCKS AWAY FROM OUR HOME. MY WIFE CALL THE SERVICE CENTER AND THEY PICKED IT UP AND PROVIDED HER WITH A LOANER. WHILE DRIVING AT 35 MPH, THE VEHICLE DECELERATED WITHO...
Mileage: 8,184
I WAS CRUISING DOWN A PRETTY BUSY MAIN STREET. AS I WAS TRYING TO MANUEVER IN TRAFFIC, I SENSED THAT AS I WAS PRESSING ON THE GAS, THE CAR WAS UNRESPONSIVE. I LOOKED AT THE DASH AND NOTICED THE CAR HAD MOVED ITSELF INTO NEUTRAL. I TRIED TO TURN THE KEY, BUT NOTHING HAPPENED. THE CAR WAS UNRESPO...
Mileage: 4,910
I WAS CRUISING DOWN A PRETTY BUSY MAIN STREET. AS I WAS TRYING TO MANUEVER IN TRAFFIC, I SENSED THAT AS I WAS PRESSING ON THE GAS, THE CAR WAS UNRESPONSIVE. I LOOKED AT THE DASH AND NOTICED THE CAR HAD MOVED ITSELF INTO NEUTRAL. I TRIED TO TURN THE KEY, BUT NOTHING HAPPENED. THE CAR WAS UNRESPO...
Mileage: 4,910
I WAS CRUISING DOWN A PRETTY BUSY MAIN STREET. AS I WAS TRYING TO MANUEVER IN TRAFFIC, I SENSED THAT AS I WAS PRESSING ON THE GAS, THE CAR WAS UNRESPONSIVE. I LOOKED AT THE DASH AND NOTICED THE CAR HAD MOVED ITSELF INTO NEUTRAL. I TRIED TO TURN THE KEY, BUT NOTHING HAPPENED. THE CAR WAS UNRESPO...
Mileage: 4,910
TL* THE CONTACT OWNS A 2014 MERCEDES BENZ B-CLASS ELECTRIC. WHILE DRIVING 35 MPH, THE VEHICLE LOST ALL POWER WITHOUT WARNING. THE CONTACT WAS ABLE TO STEER THE VEHICLE INTO A PARKING LOT. THE VEHICLE WAS TOWED TO THE DEALER, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS REPAIRED. ...
Mileage: 3,827
WHILE DRIVING, ON ANY ROAD AND ANY SPEED, THE VEHICLE GOES INTO NEUTRAL AND THE STOP SWITCH ENGINE OFF INDICATOR APPEARS. THIS REQUIRES ME TO PULL OVER TO THE SIDE OF THE ROAD, PLACE THE VEHICLE IN PARK AND TURN OFF THE IGNITION. I REMOVE THE KEY, REPLACE IT, AND THEN ATTEMPT TO START THE VEHICLE ...
Mileage: 75