2015 MERCEDES BENZ B-CLASS ELECTRIC Problems & Recalls
Detailed safety information and owner complaints
Problem Breakdown
Compare to Other Years
Common Problems
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date an...
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2014-2015 B-Class Electric Drive vehicles manufactured November 21, 2013, to May 26, 2015. Due to a communication error within the elect...
MERCEDES DEALER NOTES : 07/19/2022 CLIENT STATES STEERING IS STIFF. STARTED ABOUT 1 TO 2 MONTHS AGO AND WOULD SHOW UP ONCE AND AWHILE. WHEN IT WOULD ACT UP WOULD NOT DRIVE IT AND IT WOULD LOCK THE STEERING . THIS HAPPENED MULTIPLE TIMES, WITH ACCIDENT HAZARD. WE DID THE BELOW WORK. ELECTRIC POWER ST...
MERCEDES DEALER NOTES : 07/19/2022 CLIENT STATES STEERING IS STIFF. STARTED ABOUT 1 TO 2 MONTHS AGO AND WOULD SHOW UP ONCE AND AWHILE. WHEN IT WOULD ACT UP WOULD NOT DRIVE IT AND IT WOULD LOCK THE STEERING . THIS HAPPENED MULTIPLE TIMES, WITH ACCIDENT HAZARD. WE DID THE BELOW WORK. ELECTRIC POWER ST...
MERCEDES DEALER NOTES : 07/19/2022 CLIENT STATES STEERING IS STIFF. STARTED ABOUT 1 TO 2 MONTHS AGO AND WOULD SHOW UP ONCE AND AWHILE. WHEN IT WOULD ACT UP WOULD NOT DRIVE IT AND IT WOULD LOCK THE STEERING . THIS HAPPENED MULTIPLE TIMES, WITH ACCIDENT HAZARD. WE DID THE BELOW WORK. ELECTRIC POWER ST...
The electric motor was leaking coolant and needs to be replaced. I have read countless accounts that this is a known issue with this car.
The electric motor was leaking coolant and needs to be replaced. I have read countless accounts that this is a known issue with this car.
Occasionally the car will lurch forward when coming to a stop. As you come to a stop it tries to propel the car forward as you are breaking and coming to a stop. Happens rarely but when it does it's a big safety concern.
Failure of seals and or bearings in the electric motor causing coolant to leak into the electric motor, creating an internal electrical fault, seizing electric motor.
Failure of seals and or bearings in the electric motor causing coolant to leak into the electric motor, creating an internal electrical fault, seizing electric motor.
Vehicle stopped suddenly and would not restart. Needs a new $17k drive unit and is out of warranty. Drive unit failed due to faulty design where coolant contaminated the electric motor. Vehicle only has 40k miles. The drive unit was built by Tesla for Mercedes. Tesla also built the same unit for ...
The main electric drive motor will start leaking coolant which then damages the motor and even electronics. Well known issue and makes the vehicle unsafe and isn't a matter of "if" but "when" the seals will go bad and this is on our car that has less than 40k miles on the odometer.
The main electric drive motor will start leaking coolant which then damages the motor and even electronics. Well known issue and makes the vehicle unsafe and isn't a matter of "if" but "when" the seals will go bad and this is on our car that has less than 40k miles on the odometer.
The main electric drive motor will start leaking coolant which then damages the motor and even electronics. Well known issue and makes the vehicle unsafe and isn't a matter of "if" but "when" the seals will go bad and this is on our car that has less than 40k miles on the odometer.
THE CAR STARTED TO MAKE A SOFT TICKING SOUND. I BOUGHT THE CAR AT 11121 MILE ON JULY 2,2018 LAST WEEK I HAD THE MERCEDES BENZ DEALER PICK. THE PROBLEM WAS THE ENGINE NEEDS TO BE REPLACED. MILEAGE ON CAR NOW IS 28452. ASKING 17,000 DOLLARS FOR REPAIR. I HAVE THE PREMIUM SAFE DRIVE EXTENDED WARRA...
THIS MB MODEL HAS AN ELECTRIC MOTOR THAT FAILS AT AROUND 35000 TO 40000 MILES, AND MAKES THE VEHICLE TO STOP SUDDENLY CAUSING SERIOUS RISKS TO THE DRIVER IF THIS HAPPENS IN ANY MAIN HIGHWAY. TWO WEEKS AGO MY WIFE WAS DRIVING NORTHBOUND AT THE FAST LANE OF THE PALMETTO EXPRESSWAY , IN MIAMI FL, WHEN...
Mileage: 36,000
THIS MB MODEL HAS AN ELECTRIC MOTOR THAT FAILS AT AROUND 35000 TO 40000 MILES, AND MAKES THE VEHICLE TO STOP SUDDENLY CAUSING SERIOUS RISKS TO THE DRIVER IF THIS HAPPENS IN ANY MAIN HIGHWAY. TWO WEEKS AGO MY WIFE WAS DRIVING NORTHBOUND AT THE FAST LANE OF THE PALMETTO EXPRESSWAY , IN MIAMI FL, WHEN...
Mileage: 36,000
THIS MB MODEL HAS AN ELECTRIC MOTOR THAT FAILS AT AROUND 35000 TO 40000 MILES, AND MAKES THE VEHICLE TO STOP SUDDENLY CAUSING SERIOUS RISKS TO THE DRIVER IF THIS HAPPENS IN ANY MAIN HIGHWAY. TWO WEEKS AGO MY WIFE WAS DRIVING NORTHBOUND AT THE FAST LANE OF THE PALMETTO EXPRESSWAY , IN MIAMI FL, WHEN...
Mileage: 36,000
CAR STALLED WHILE GOING ON EXPRESSWAY AT 30 MPH. COMPLETE LOSS OF POWER. HAD TO PULL OVER AND POWER OFF THE CAR. RESTART OF THE CAR AFTER A WHILE AND EVERYTHING WAS BACK TO NORMAL.
Mileage: 3,000
CAR WAS STOPPED AND THE ENGINE TURNED ITSELF OFF. RESTARTED MANUALLY. TOOK THE CAR TO THE DEALER FOR REPROGRAMMING. DID THE SAME THING AGAIN.
Mileage: 3,000
WHILE THE CAR WAS IN MOTION, THE ENGINE HAS SWITCHES OFF AND THE CAR GOES IN NEUTRAL. THIS HAS HAPPENED ALREADY 3 TIMES (APPROXIMATELY ONCE PER MONTH). IT HAS HAPPENED WHILE ON THE INTERSTATE, WHILE DRIVING ON A SMALL ROAD, AND WHILE APPROACHING A STOP SIGN. THE CAR CAN BE RESTARTED NORMALLY. WE HAV...
Mileage: 1,200
MY B-CLASS ELECTRIC HAD A SUDDEN LOSS OF POWER. HERE'S THE DETAILS: LEFT THE HOUSE IN SAN DIEGO AT 7:00 AM. OUTSIDE TEMPERATURE ABOUT 75+DEGREES. ABOUT 1 MILE FROM THE START, I BRAKED SLIGHTLY TO MAINTAIN SPEED OF ABOUT 25 MPH, COASTED TOWARDS AND UPHILL, PUT MY FOOT ON THE ACCELERATOR TO MAI...
Mileage: 1,600
MY B-CLASS ELECTRIC HAD A SUDDEN LOSS OF POWER. HERE'S THE DETAILS: LEFT THE HOUSE IN SAN DIEGO AT 7:00 AM. OUTSIDE TEMPERATURE ABOUT 75+DEGREES. ABOUT 1 MILE FROM THE START, I BRAKED SLIGHTLY TO MAINTAIN SPEED OF ABOUT 25 MPH, COASTED TOWARDS AND UPHILL, PUT MY FOOT ON THE ACCELERATOR TO MAI...
Mileage: 1,600
MY B-CLASS ELECTRIC HAD A SUDDEN LOSS OF POWER. HERE'S THE DETAILS: LEFT THE HOUSE IN SAN DIEGO AT 7:00 AM. OUTSIDE TEMPERATURE ABOUT 75+DEGREES. ABOUT 1 MILE FROM THE START, I BRAKED SLIGHTLY TO MAINTAIN SPEED OF ABOUT 25 MPH, COASTED TOWARDS AND UPHILL, PUT MY FOOT ON THE ACCELERATOR TO MAI...
Mileage: 1,600
3XS I HAVE HAD THE CAR STOP WORKING WHILE DRIVING. ALL THREE OCCASIONS WHILE COMING TO A QUICK STOP THE CAR QUIT WORKING. I HAD TO COME TO A COMPLETE STOP, PUT THE CAR IN PARK AND RESTART THE VEHICLE. I LEASED THE CAR IN JULY/AUGUST 2015, LAST INCIDENT WAS ON 9/22.
Mileage: 500
ON 10-5-15, MY 2015 MERCEDES B CLASS WITH 3300 MILES DECIDED TO LOSE ALL POWER IN THE MIDDLE OF 101 IN RUSH HOUR TRAFFIC. LUCKILY TRAFFIC WAS MOVING AT 15MPH, I HAD TO COMPLETELY STOP THE CAR IN THE MIDDLE LANE. PUT THE CAR IN PARK, SHUT IT OFF AND RESTART TO REGAIN POWER. THERE WERE NO CHECK ENG...
Mileage: 3,300
ON 10-5-15, MY 2015 MERCEDES B CLASS WITH 3300 MILES DECIDED TO LOSE ALL POWER IN THE MIDDLE OF 101 IN RUSH HOUR TRAFFIC. LUCKILY TRAFFIC WAS MOVING AT 15MPH, I HAD TO COMPLETELY STOP THE CAR IN THE MIDDLE LANE. PUT THE CAR IN PARK, SHUT IT OFF AND RESTART TO REGAIN POWER. THERE WERE NO CHECK ENG...
Mileage: 3,300
ON 10-5-15, MY 2015 MERCEDES B CLASS WITH 3300 MILES DECIDED TO LOSE ALL POWER IN THE MIDDLE OF 101 IN RUSH HOUR TRAFFIC. LUCKILY TRAFFIC WAS MOVING AT 15MPH, I HAD TO COMPLETELY STOP THE CAR IN THE MIDDLE LANE. PUT THE CAR IN PARK, SHUT IT OFF AND RESTART TO REGAIN POWER. THERE WERE NO CHECK ENG...
Mileage: 3,300
DRIVING ON THE FREEWAY AT 65MPH, EXPERIENCED COMPLETE AND SUDDEN LOSS OF DRIVE/POWER. CAR CHARGE WAS AROUND 1/2 FULL. HAD TO PULL TO THE SHOULDER AS THE CAR ROLLED TO A COMPLETE STOP. FINDING LOTS OF OTHER REPORTS ONLINE, DEALER HAS BEEN UNABLE TO DETERMINE THE ROOT CAUSE AFTER 1 WEEK. DEALER RE...
Mileage: 1,280
DRIVING ON THE FREEWAY AT 65MPH, EXPERIENCED COMPLETE AND SUDDEN LOSS OF DRIVE/POWER. CAR CHARGE WAS AROUND 1/2 FULL. HAD TO PULL TO THE SHOULDER AS THE CAR ROLLED TO A COMPLETE STOP. FINDING LOTS OF OTHER REPORTS ONLINE, DEALER HAS BEEN UNABLE TO DETERMINE THE ROOT CAUSE AFTER 1 WEEK. DEALER RE...
Mileage: 1,280
DRIVING ON THE FREEWAY AT 65MPH, EXPERIENCED COMPLETE AND SUDDEN LOSS OF DRIVE/POWER. CAR CHARGE WAS AROUND 1/2 FULL. HAD TO PULL TO THE SHOULDER AS THE CAR ROLLED TO A COMPLETE STOP. FINDING LOTS OF OTHER REPORTS ONLINE, DEALER HAS BEEN UNABLE TO DETERMINE THE ROOT CAUSE AFTER 1 WEEK. DEALER RE...
Mileage: 1,280
UNEXPECTED LOSS OF POWER - WE HAVE EXPERIENCED TOTAL LOSS OF ACCELERATION AND THROTTLE POWER RESULTING IN THE VEHICLE ROLLING/DRIFTING TO A STOP. IN ORDER TO REGAIN THROTTLE POWER, THE CAR MUST BE PLACED IN PARK AND THE ENGINE START BUTTON DEPRESSED. THIS LOSS OF POWER HAS OCCURRED TO ME AT LEAST ...
Mileage: 2,390
I WAS DRIVING ON THE 91 FREEWAY IN ANAHEIM CA WHEN MY BRAND NEW (APPROXIMATELY 1000 MILES ON THE ODOMETER) 2015 MB ALL ELECTRIC AUTOMOBILE BEGAN TO DECELERATE. MY FOOT WAS ON THE ACCELERATOR AS I LOST ALL POWER TO THE ENGINE. THE BATTERY WAS FULLY CHARGED. THE RADIO AND ALL OF THE ELECTRONIC INTERI...
Mileage: 1,000
I WAS DRIVING ON THE 91 FREEWAY IN ANAHEIM CA WHEN MY BRAND NEW (APPROXIMATELY 1000 MILES ON THE ODOMETER) 2015 MB ALL ELECTRIC AUTOMOBILE BEGAN TO DECELERATE. MY FOOT WAS ON THE ACCELERATOR AS I LOST ALL POWER TO THE ENGINE. THE BATTERY WAS FULLY CHARGED. THE RADIO AND ALL OF THE ELECTRONIC INTERI...
Mileage: 1,000
THERE HAS BEEN TWO INCIDENT, IN WHICH I AM DRIVING THE CAR AND THE ACCELERATOR DOES NOT RESPOND, REQUIRING ME TO MAKE AN EMERGENCY LANE CHANGE TO GET OFF THE ROAD, THESE SITUATION HAVE BEEN VERY FRIGHTENING AND I FEAR FOR MY LIFE DRIVING SUCH A CAR. THE FIRST SITUATION OCCURRED AUGUST 2015 , WHI...
Mileage: 3,000
I WAS DRIVING AT 55 MPH ON THE FREEWAY WITH BOTH HANDS ON THE WHEEL WHEN ALL OF A SUDDEN I LOST POWER TO THE ACCELERATOR PEDAL. NO MECHANICAL PROBLEM WAS INDICATED ON THE DASH: THE CAR WAS 'READY' AND WAS IN 'D' YET I HAD NO POWER WHATSOEVER TO THE ACCELERATOR PEDAL. I COULD NOT PULL OVER TO GET OUT...
Mileage: 1,626
I WAS DRIVING AT 55 MPH ON THE FREEWAY WITH BOTH HANDS ON THE WHEEL WHEN ALL OF A SUDDEN I LOST POWER TO THE ACCELERATOR PEDAL. NO MECHANICAL PROBLEM WAS INDICATED ON THE DASH: THE CAR WAS 'READY' AND WAS IN 'D' YET I HAD NO POWER WHATSOEVER TO THE ACCELERATOR PEDAL. I COULD NOT PULL OVER TO GET OUT...
Mileage: 1,626
SUDDEN LOSS OF POWER WHILE DRIVING ON A HIGHWAY AT 65-70MPH. NO INDICATION OF ANY PROBLEM ON DASH BOARD, EXCEPT AN INDICATION THAT IT WAS AT MAXIMUM REGENERATION. GEAR SELECTION INDICATOR DISPLAYED THAT THE CAR WAS IN DRIVE, NOT IN NEUTRAL. NO RESPONSE FROM THROTTLE PEDAL PRESSING. SLOWLY DRIFTE...
Mileage: 2,380
SUDDEN LOSS OF POWER WHILE DRIVING ON A HIGHWAY AT 65-70MPH. NO INDICATION OF ANY PROBLEM ON DASH BOARD, EXCEPT AN INDICATION THAT IT WAS AT MAXIMUM REGENERATION. GEAR SELECTION INDICATOR DISPLAYED THAT THE CAR WAS IN DRIVE, NOT IN NEUTRAL. NO RESPONSE FROM THROTTLE PEDAL PRESSING. SLOWLY DRIFTE...
Mileage: 2,380
SUDDEN LOSS OF POWER WHILE DRIVING ON A HIGHWAY AT 65-70MPH. NO INDICATION OF ANY PROBLEM ON DASH BOARD, EXCEPT AN INDICATION THAT IT WAS AT MAXIMUM REGENERATION. GEAR SELECTION INDICATOR DISPLAYED THAT THE CAR WAS IN DRIVE, NOT IN NEUTRAL. NO RESPONSE FROM THROTTLE PEDAL PRESSING. SLOWLY DRIFTE...
Mileage: 2,380
WHILE DRIVING 35 MPH ON TIMED LIGHT RUSH HOUR TRAFFIC ROAD, CAR LOST ACCELERATION CAPABILITY. INSTRUMENTATION PANEL DISPLAYED NORMALLY. CAR DID NOT RESPOND TO SWITCH TO SPORT MODE IN ATTEMPT TO GET MORE RESPONSE. DID NOT STALL COMPLETELY BUT NO ACCELERATION POSSIBLE. NORMAL AFTER TURNED OFF AND...
Mileage: 55
TL* THE CONTACT OWNS A 2015 MERCEDES BENZ B-CLASS ELECTRIC. WHILE DRIVING AT 35 MPH, THE VEHICLE DECELERATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN PERFORMED A SOFTWARE UPDATE ON THE VEHICLE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED...
Mileage: 4,500
MY 2015 MERCEDES BENZ B CLASS ELECTRIC DRIVE LOST POWER DURING MY EVENING COMMUTE TODAY LEAVING ME STALLED IN TRAFFIC. I WAS NOT ABLE TO MAKE IT ACROSS ALL 5 LANES OF A BUSY FREEWAY TO THE SHOULDER BEFORE COMING TO A COMPLETE STOP HALFWAY BETWEEN TWO LANES (ONE OF WHICH WAS A BUSY MERGE LANE FROM SF...
Mileage: 2,100
THUMP! COMPLETE LOSS OF POWER ON FREEWAY. RANDOM SHIFT TO NEUTRAL ISSUE. DRIVING HOME FROM THE PURCHASING THE CAR ON THE 101 SOUTHBOUND IN THE FAST LANE GOING 65 MPH. ACCELERATION WAS SUDDENLY LOST. THE POWER TRAIN MALFUNCTIONED AND SHIFTED ITSELF INTO NEUTRAL. THE GAS PEDAL WAS UNRESPONSIVE. HAD T...
Mileage: 40
THUMP! COMPLETE LOSS OF POWER ON FREEWAY. RANDOM SHIFT TO NEUTRAL ISSUE. DRIVING HOME FROM THE PURCHASING THE CAR ON THE 101 SOUTHBOUND IN THE FAST LANE GOING 65 MPH. ACCELERATION WAS SUDDENLY LOST. THE POWER TRAIN MALFUNCTIONED AND SHIFTED ITSELF INTO NEUTRAL. THE GAS PEDAL WAS UNRESPONSIVE. HAD T...
Mileage: 40
THUMP! COMPLETE LOSS OF POWER ON FREEWAY. RANDOM SHIFT TO NEUTRAL ISSUE. DRIVING HOME FROM THE PURCHASING THE CAR ON THE 101 SOUTHBOUND IN THE FAST LANE GOING 65 MPH. ACCELERATION WAS SUDDENLY LOST. THE POWER TRAIN MALFUNCTIONED AND SHIFTED ITSELF INTO NEUTRAL. THE GAS PEDAL WAS UNRESPONSIVE. HAD T...
Mileage: 40
THIS INCIDENT HAS HAPPENED TWICE SINCE WE GOT THE CAR ON 06/25/2015. FIRST TIME, DRIVING DOWN A STREET AT 35 MPH AND THE CAR WILL SHIFT BY ITSELF INTO NEUTRAL. THE CAR WILL NOT GO BACK TO DRIVE AND THERE IS NOT POWER TO THE DRIVE SYSTEM. THE ONLY WAY TO CORRECT IT IS TO COAST TO A STOP AND TURN OFF ...
Mileage: 420
THIS INCIDENT HAS HAPPENED TWICE SINCE WE GOT THE CAR ON 06/25/2015. FIRST TIME, DRIVING DOWN A STREET AT 35 MPH AND THE CAR WILL SHIFT BY ITSELF INTO NEUTRAL. THE CAR WILL NOT GO BACK TO DRIVE AND THERE IS NOT POWER TO THE DRIVE SYSTEM. THE ONLY WAY TO CORRECT IT IS TO COAST TO A STOP AND TURN OFF ...
Mileage: 420