2018 MERCEDES BENZ C 300 Electrical System Problems

I am wanting to add information to my original complaint. Tracking#11589822 When I called in the electrical issue to AAA the agent said this is a common problem on these cars. Next, I want to add photos the Mercedes of Fresno service department sent me during the 2nd time my car was taken in to be checked. I honestly don't remember off hand when the collision occurred, I have that paper work somewhere. I will find it and send it in also. I will also get paper work from the auto body place that fixed as much of the wiring that it could. There was also a video on line I will try to find again and send that in.

The contact owns a 2018 Mercedes-Benz C300. The contact stated that while driving at an undisclosed speed, there was a message was displayed that there was a light bulb malfunction. The contact stated that the rear turn signal lights and brake lights were not operating properly. Additionally, the contact stated that the fuel door failed to operate properly, and occasionally opened independently while driving. The vehicle was taken to a local dealer, where it was diagnosed and determined that the cause of the electrical issues was water in the spare tire compartment. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 52,800.

Mileage: 52,800

According to the dealership, if the car is not started every 3 days, it will shut itself down. The car was towed 6 times, I'm a business woman, my coworkers, friends drives Mercedes Benz, and no one have heard of any such issues. Any cheaper cars, after 2 weeks at the airport, the car starts. Something is wrong with the car, something is draining the car battery if not started every 3/ 4 days. They are taking advantage to the fact, that I'm a female and older. They need to replace the car, fix, or junk their car. Someone needs to take responsibility for the repair of the car.

Hello My c300 2018 only have 79k and suddenly the engine light on, when I check it show that I need Positive Crankcase ventilation valve replace. it cost $2300. As I know a lot of people who own Merced have the same problem so should have a recall for that Thanks

The contact owns a 2018 Mercedes-Benz C300. The contact stated that after starting the vehicle, the S.O.S. Not Active message displayed. The contact was concerned that in the event of an emergency, the emergency services function would be inoperable. The vehicle had previously been serviced under NHTSA Campaign Number: 21V058000 (Electrical System, Communication) however, the failure recurred. The dealer was made aware of the failure; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,000.

Mileage: 85,000

The contact owns a 2018 Mercedes-Benz C300. The contact stated that the SOS warning light was illuminated. Upon testing the SOS system, the contact stated that the system failed to operate as needed. The contact then received notification of NHTSA Campaign Number: 22V365000 (Electrical System, Communication). The vehicle was taken to the dealer for service, however, the failure persisted. The vehicle was taken back to the dealer on multiple occasion for multiple repairs related to the failure. Recently, the contact was informed that the Hermes control unit was defective. The manufacturer was notified of the failure and the contact was informed that the repair cost was not covered. The vehicle was not repaired. The failure mileage was unknown.

The sunroof on the vehicle jams and either stays partially open or won’t close in the rear completely. I finally got it to close but it will not open again. I know multiple mercedes owners who have this issue with the sunroof and if the sunroof will continue to not lock properly this could be a hazard on the highway if the brackets were to break and the glass slides off.

To Whom It May Concern, I bought this certified preowned Mercedes Benz, and the recall is open. I have taken the car to the dealership, they deny me from service because its an over the air recall. The Mercedes Benz website clearly states on their letter for consumer that the remedy for this recall can be taken care at the dealership free of charge or an over the air update. Its July and I got the car back in February.

TL* THE CONTACT OWNS A 2018 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V058000 (COMMUNICATION, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT MERCEDES-BENZ OF SAN FRANCISCO (LOCATED AT 500 8TH ST, SAN FRANCISCO, CA 94103, (415) 673-2000) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. ## VIN PASSED ## MERCEDES-BENZ 2018 C300A ##*DT

TL* THE CONTACT OWNS A 2018 MERCEDES-BENZ C300. WHILE OPERATING THE VEHICLE, THE CONTACT NOTICED A BURNT CRAYON ODOR INSIDE THE VEHICLE. THE ODOR MADE IT DIFFICULT TO BREATHE INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF GOLDENS BRIDGE (321 NY-22, GOLDENS BRIDGE, NY 10526), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 14,000.

Mileage: 14,000