2002 MERCEDES BENZ C CLASS Problems & Recalls
Detailed safety information and owner complaints
Problem Breakdown
Compare to Other Years
Common Problems
THIS IS A FOLLOW-UP TO COMPLAINT #10579528. SPOKE TO ROBIN, CUSTOMER SERVICE REPRESENTATIVE AT MERCEDES BENZ CORPORATE HEADQUARTERS IN THE UNITED STATES. THEY REFUSE TO ACKNOWLEDGE A DESIGN FLAW IN THE REAR SIGNAL ACTUATOR MODULE AS THE BASIS FOR THE FUEL DELIVERY FAILING WHILE DRIVING THE CAR...
Mileage: 103,000
I CALLED MBUSA 2 WEEKS AGO REGARDING MY 2002 C320 WAGON WHICH WAS SMELLING OF PURE GASOLINE WHICH THE ODOR WAS SO STRONG IT WAS COMING INTO THE HOUSE FROM THE GARAGE GIVING US HEADACHES. I CHECKED ONLINE WITH MBUSA CLUB MEMBERS AND FOUND OUT THIS COULD BE A DANGEROUS SITUATION AND TO CALL IT IN. I C...
Mileage: 136,000
DRIVERS POWER SEAT CONTROL MODULE DRAINS BATTERY WHEN AUTO IS PARKED. *TR
Mileage: 56,000
DRIVERS POWER SEAT CONTROL MODULE DRAINS BATTERY WHEN AUTO IS PARKED. *TR
Mileage: 56,000
THIS IS A C230 KOMPRESSOR COUPE. THE REAR DIFFERENTIAL MADE A LOUD NOISE AND THEN LOCKED UP AFTER BEING DRIVEN SLOWLY TO A SHOP. IT WAS LATER LEARNED THAT THIS IS A VERY COMMON OCCURRENCE WITH THE EARLY 2002 C CLASS CARS BUT AS USUAL, THERE IS NO RECALL. I CONTACTED MBUSA AND THEY OFFERED NO ASSIS...
Mileage: 65,000
THIS IS A C230 KOMPRESSOR COUPE. THE REAR DIFFERENTIAL MADE A LOUD NOISE AND THEN LOCKED UP AFTER BEING DRIVEN SLOWLY TO A SHOP. IT WAS LATER LEARNED THAT THIS IS A VERY COMMON OCCURRENCE WITH THE EARLY 2002 C CLASS CARS BUT AS USUAL, THERE IS NO RECALL. I CONTACTED MBUSA AND THEY OFFERED NO ASSIS...
Mileage: 65,000
MERCEDES BENZ C240 ECU FAILURE. ALSO THE TRANSMISSION SHIFTS ARE SOMETIMES RANDOM AT BEST AND SOMETIMES SHUTS OFF. THE CARS INSTRUMENT CLUSTER ALSO SOMETIMES DOESN'T WORK, THE POWER STEERING LEAKS INTERMITTENTLY THE REAR COIL SPRING BROKE ON LEFT SIDE OF VEHICLE . THE ALTERNATOR WAS REPLACED SO W...
Mileage: 90,000
I PURCHASED A 2002 C240 MERCEDES IN 2006. THE CAR HAS NEVER GIVEN ME ANY MAJOR PROBLEMS UNTIL HERE RECENTLY. THE CAR BEGAN TO NOT START AND COMPLETELY SHUT DOWN. I HAD TO HAVE THE CAR TOWED THREE TIMES TO THE MECHANICS (DON ALLEN SERVICE CENTER ON ALLENTOWN ROAD, FORT WASHINGTON, MD). WAS TOLD I NEE...
Mileage: 104,000
POWER SEAT CONTROLLER BECOMES DEFECTIVE AND FAILS TO SHUT DOWN WHEN CAR IS OFF AND LOCKED, AND THUS DRAINS THE BATTERY. *TR
Mileage: 65,000
DEFECTIVE SEAT CONTROLLER MODULES ( DRIVER AND PASSENGER ) CAUSE THE BATTERY TO DRAIN COMPLETELY WITHIN 24 HOURS. THIS LEAVES ME STRANDED AND UNABLE TO DRIVE MY VEHICLE. A SEARCH ONLINE REVEALS MULTIPLE OTHER WITH THE SAME ISSUES...INDICATING AN OBVIOUS SAFETY ISSUE THAT IS WELL KNOWN TO THE MANUF...
Mileage: 115,000
SEAT CONTROL MODULE ON PASSENGER SIDE DRAINS THE BATTERY. *TR
Mileage: 75,522
SEAT CONTROLLER MODULES, THEY CONSTANTLY DRAIN THE BATTERY WHEN THE CAR IS OFF. THIS IS A VERY VERY COMMON PROBLEM WITH MERCEDES C CLASS. THE CONTROLLER DRAINS THE CAR BATTERY TO THE POINT WERE THE CAR CANNOT START, AND CONTINUES TO DO THIS IF THE CAR IS NOT DRIVEN EVERYDAY. OBVIOUSLY HAVING A CAR...
SEAT CONTROLLER MODULES, THEY CONSTANTLY DRAIN THE BATTERY WHEN THE CAR IS OFF. THIS IS A VERY VERY COMMON PROBLEM WITH MERCEDES C CLASS. THE CONTROLLER DRAINS THE CAR BATTERY TO THE POINT WERE THE CAR CANNOT START, AND CONTINUES TO DO THIS IF THE CAR IS NOT DRIVEN EVERYDAY. OBVIOUSLY HAVING A CAR...
TL*THE CONTACT OWNS A 2002 MERCEDES BENZ C CLASS. WHILE DRIVING 35 MPH OR HIGHER, THE ESP INDICATOR LIGHT ILLUMINATED. THE VEHICLE HAD BEEN TAKEN TO THE DEALER AND REPAIRED ONCE BEFORE FOR THE SAME FAILURE. THE FAILURE OCCURS INTERMITTENTLY WHILE DRIVING 35 MPH. THE DEALER STATED THAT THEY WILL ...
Mileage: 110,000
TL*THE CONTACT OWNS A 2002 MERCEDES BENZ C CLASS. WHILE DRIVING 35 MPH OR HIGHER, THE ESP INDICATOR LIGHT ILLUMINATED. THE VEHICLE HAD BEEN TAKEN TO THE DEALER AND REPAIRED ONCE BEFORE FOR THE SAME FAILURE. THE FAILURE OCCURS INTERMITTENTLY WHILE DRIVING 35 MPH. THE DEALER STATED THAT THEY WILL ...
Mileage: 110,000
TL*THE CONTACT OWNS A 2002 MERCEDES BENZ C CLASS. WHILE DRIVING 35 MPH OR HIGHER, THE ESP INDICATOR LIGHT ILLUMINATED. THE VEHICLE HAD BEEN TAKEN TO THE DEALER AND REPAIRED ONCE BEFORE FOR THE SAME FAILURE. THE FAILURE OCCURS INTERMITTENTLY WHILE DRIVING 35 MPH. THE DEALER STATED THAT THEY WILL ...
Mileage: 110,000
WE PURCHASED A NEW SET OF MICHELIN PILOT SPORT 2 TIRES AT COSTCO IN POWAY, CA ON 10/8/07 FOR MY WIFE'S MERCEDES. AFTER JUST LESS THAN SIX MONTHS AND UNDER 6,800 MILES, WE NOTICED HER LEFT TIRE WAS LOW. SUSPECTING SHE HAD PICKED UP A NAIL OR SUCH, WE FULLY INFLATED THE TIRE AND DROVE THE THREE MILES ...
Mileage: 46,850
I HAVE A 2002 MERCEDES BENZ C240 SEDAN WITH 78,000 MILES ON IT. UPON LEAVING WORK TWO WEEKS AGO DRIVING DOWN THE PARKING LOT IN SECOND GEAR THE CAR STARTED TO MAKE THE WORST ENGINE NOISE I EVER HEARD. I SHUT THE CAR OFF AND HAD IT TOWED TO A DEALER AND THEY TELL ME THE TIMING CHAIN BROKE. IF I WAS ...
Mileage: 78,000
MY WIFE DROVE THE CAR IN THE MORNING, NO PROBLEM. EARLY AFTERNOON, SHE LEFT TO PICK UP OUR CHILD, WHILE LEAVING THE NEIGHBORHOOD. THE VEHICLE STARTING SENDING WARNING SIGNS CAME ON THE DASH THAT HAD NEVER BEEN SEEN BEFORE. THEN THICK SMOKE CAME OUT FROM UNDER THE STEERING WHEEL. MY WIFE HAD TO O...
Mileage: 65,000
THE INSIDE FRONT DOOR HANDLE OF C-CLASS (YEAR2002 OR SIMILAR) IS NO GOOD, IF YOU PARK THE CAR ON THE DOWN SLOPE STREET, AND CLOSE THE FRONT DOOR FROM WIDE OPEN POSITION, THE DOOR HANDLE WILL GIVE AWAY AND BROKEN APART AT THE TOP END WHICH IS ATTACHED TO THE INSIDE DOOR PANEL ONLY WITH A SMALL PLAST...
Mileage: 34,000
ON FEBRUARY 6, 2007, I TOOK MY MB TO SOVEREIGN MOTOR CARS LTD IN BROOKLYN, BECAUSE OF THE SRS LIGHT. THE ALTERNATOR WAS REPLACED IN 2005 AND THE ABOVE COMPANY TOLD ME THAT IT HAD TO BE REPLACED AGAIN. IN THE MIST OF REPLACING THE ALTERNATOR VIA DRILLING, THE CAP (BOTTOM PART THAT HOLDS THE BOLT) BR...
MERCEDES-BENZ C240 OF 2002 YEAR. WATER LEAKAGE WAS DETECTED NEAR THE ENGINE AND THE FUSE BOX. THE FUSE BOX AND THE EXTERNAL LIGHT SWITCH WERE DAMAGED AND REQUIRED TO REPLACE. THE WATER WAS COMING FROM THE EXTERNAL SUCH AS RAIN.
I HAVE HAD MY VEHICLE IN THE SHOP FOR WELL OVER 40+ DAYS REGARDING A VIBRATION THAT CAUSES ME TO BELIEVE IT COULD BE SAFETY RELATED. I'M ALMOST AFRAID TO DRIVE THE VEHICLE SINCE THE DEALER CAN NOT FIX THE PROBLEM AND HAS NO IDEA OF WHAT THE PROBLEM IS. MY VEHICLE IS A 2002 MERCEDES C240. AT THE P...
Mileage: 39
I PURCHASED GOODYEAR AMERICAN EAGLE TIRES FROM WALMART IN BIG RAPIDS, MICHIGAN ON 11-18-04. THE TIRES WERE SIZE P20555R16BW AND INSTALLED ON MY 2002 MERCEDES BENZ C240 SEDAN. ON 10/2/05 I NOTICED A FLAT TIRE ON THE FRONT RIGHT SIDE OF MY CAR. UPON FURTHER INSPECTION IT BECAME APPARENT THERE WAS A...
Mileage: 75,296
WHILE DRIVING 60 MPH VEHICLE STALLED. THE CONSUMER MANAGED TO RESTART THE VEHICLE ON ONE OCCASION, BUT HAD THE VEHICLE TOWED THE SECOND TIME. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Mileage: 39,000
IN OCTOBER OF 2001, I PURCHASED A NEW (2002) MERCEDES BENZ C-240. IT CAME EQUIPPED WITH GERMAN MADE CONTINENTAL CONTOURING TIRES. IT IS WITH THESE TIRES THAT I AM EXPERIENCING A PROBLEM. I HAVE 19,000 MILES ON THE CAR AND ALREADY HAVE HAD TWO SLOW LEAKS IN TWO DIFFERENT TIRES (PASSENGER SIDE FRON...
THE 1ST INCIDENT; MY MERCEDES C240 WAS ONLY 2 MONTHS NEW. 2ND INCIDENT AT 10.5 MOS, 3RD: EXACLTY 1 YEAR, 4TH: 1 YR/3 WKS, 5TH: 13 MOS. ALL 5 TIMES THE CAR EXPERIENCED THE SAME EXACT DYING OUT OF THE ENGINE WHILE DRIVING ON THE FREEWAY, RESULTING IN LOSS OF POWER STEERING, & BRAKES. 3 OF THE 5 INCIDE...
THE 1ST INCIDENT; MY MERCEDES C240 WAS ONLY 2 MONTHS NEW. 2ND INCIDENT AT 10.5 MOS, 3RD: EXACLTY 1 YEAR, 4TH: 1 YR/3 WKS, 5TH: 13 MOS. ALL 5 TIMES THE CAR EXPERIENCED THE SAME EXACT DYING OUT OF THE ENGINE WHILE DRIVING ON THE FREEWAY, RESULTING IN LOSS OF POWER STEERING, & BRAKES. 3 OF THE 5 INCIDE...
THE 1ST INCIDENT; MY MERCEDES C240 WAS ONLY 2 MONTHS NEW. 2ND INCIDENT AT 10.5 MOS, 3RD: EXACLTY 1 YEAR, 4TH: 1 YR/3 WKS, 5TH: 13 MOS. ALL 5 TIMES THE CAR EXPERIENCED THE SAME EXACT DYING OUT OF THE ENGINE WHILE DRIVING ON THE FREEWAY, RESULTING IN LOSS OF POWER STEERING, & BRAKES. 3 OF THE 5 INCIDE...
WHEN DRIVING 15 MPH VEHICLE WAS INVOLVED IN A COLLISION. 15 SECONDS LATER, VEHICLE CAUGHT ON FIRE. DUE TO SEVERE FIRE DAMAGE VEHICLE WAS A TOTAL LOSS. *AK
Mileage: 18,000
3/03 WITHIN 3 MONTHS OF PURCHASING MY 2002 C-240, THE AIR CONDITIONING STOPPED WORKING, FUEL GAUGE FAILED, HEADLIGHT WASHER BROKE, AND ONE OF THE VENTS ON THE DASH FELL APART. TOOK IN FOR SERVICE AND WAS GIVEN ANOTHER 2002 C-240, AND WHILE DRIVING THE LOANER CAR IN THE MOUNTAINS, IT BEGAN DOWN SHIF...
Mileage: 8,700
3/03 WITHIN 3 MONTHS OF PURCHASING MY 2002 C-240, THE AIR CONDITIONING STOPPED WORKING, FUEL GAUGE FAILED, HEADLIGHT WASHER BROKE, AND ONE OF THE VENTS ON THE DASH FELL APART. TOOK IN FOR SERVICE AND WAS GIVEN ANOTHER 2002 C-240, AND WHILE DRIVING THE LOANER CAR IN THE MOUNTAINS, IT BEGAN DOWN SHIF...
Mileage: 8,700
3/03 WITHIN 3 MONTHS OF PURCHASING MY 2002 C-240, THE AIR CONDITIONING STOPPED WORKING, FUEL GAUGE FAILED, HEADLIGHT WASHER BROKE, AND ONE OF THE VENTS ON THE DASH FELL APART. TOOK IN FOR SERVICE AND WAS GIVEN ANOTHER 2002 C-240, AND WHILE DRIVING THE LOANER CAR IN THE MOUNTAINS, IT BEGAN DOWN SHIF...
Mileage: 8,700
3/03 WITHIN 3 MONTHS OF PURCHASING MY 2002 C-240, THE AIR CONDITIONING STOPPED WORKING, FUEL GAUGE FAILED, HEADLIGHT WASHER BROKE, AND ONE OF THE VENTS ON THE DASH FELL APART. TOOK IN FOR SERVICE AND WAS GIVEN ANOTHER 2002 C-240, AND WHILE DRIVING THE LOANER CAR IN THE MOUNTAINS, IT BEGAN DOWN SHIF...
Mileage: 8,700
3/03 WITHIN 3 MONTHS OF PURCHASING MY 2002 C-240, THE AIR CONDITIONING STOPPED WORKING, FUEL GAUGE FAILED, HEADLIGHT WASHER BROKE, AND ONE OF THE VENTS ON THE DASH FELL APART. TOOK IN FOR SERVICE AND WAS GIVEN ANOTHER 2002 C-240, AND WHILE DRIVING THE LOANER CAR IN THE MOUNTAINS, IT BEGAN DOWN SHIF...
Mileage: 8,700
WHILE DRIVING MY C-240 BETWEEN 30 & 60 MPH I CAN FEEL A VIBRATION ON THE SHIFT LEVER & THE STEERING WHEEL & IF PUT MY HAND ON TOP OF THE INSTRUMENT PANEL. YOU CAN SENSE THE VIBRATION AROUND YOU. IT SEEMS TO COME FROM THE POWER TRAIN, VIA DRIVE SHAFT, TRANS. OR DIFFERENTIAL, THE DEALER REPLACED & BA...
Mileage: 674
ESP & BAS WARNING MESSAGES APPEARED ON THE MESSAGE SCREEN TWICE, ONCE ON 1-20-03 & AGAIN ON 1-27-03, THE FIRST TIME DEALER SAID IT CAN HAPPEN IF YOU DIDN'T TIGHTEN THE GAS CAP. ON BOTH OCCASIONS, THE MESSAGES WERE GONE THE NEXT DAY. ON 1-27-03 I CALLED RALLYE MOTORS TO TELL THEM & I HAVE AN APPT F...
Mileage: 6,670
VEHICLE HAS EXPERIENCED ONE FLAT TIRE AND ONE BLOWOUT, NO TIRE INFORMATION GIVEN, CONSUMER STATES THAT THE VEHICLE SHAKES WHEN DRIVING OVER 60 MPH. *SLC
VEHICLE HAS EXPERIENCED ONE FLAT TIRE AND ONE BLOWOUT, NO TIRE INFORMATION GIVEN, CONSUMER STATES THAT THE VEHICLE SHAKES WHEN DRIVING OVER 60 MPH. *SLC
THE VEHICLE WOULD START AND THEN STALL, DEALER REPLACED BOTH FUEL LEVEL SENSORS, CONSUMER ALSO STATES THAT THE VEHICLE DOES NOT HAVE THE POWER IT USED TO EVEN WHEN THE ACCELERATOR IS PRESSED ALL THE WAY. *SLC
CONSUMER WAS INFORMED THAT THE BRAIN OF THE VEHICLE HAD GIVEN OUT, CAUSING CONSUMER TO HAVE TO DRIVE 30-40 MPH ON THE INTERSTATE, VEHICLE ALSO SEEMS TO HAVE A POSSIBLE ELECTRICAL PROBLEM, THE INTERIOR LIGHTS BLINK, THE INTERIOR MIRROR LIGHTS WORK INTERMITTENTLY, THE RADIO WILL TURN ON WHEN THE KEY I...
CONSUMER STATES THAT THE VEHICLE OVERHEATED. *SLC
WHILE STARTING VEHICLE THERE IS CONSTANT VIBRATION UNTIL VEHICLE HAS HEATED UP APPROXIMATELY 20 MINUTES. DEALER HAS BEEN NOTIFIED, MECHANIC HAS NOT FOUND WHAT WAS CAUSING THE PROBLEM. WHILE IN REPAIR DEALER PROVIDED SEVERAL RENTAL CARS TO CONSUMER, AND ALL OF THE RENTAL CARS WERE EXPERIENCING THE...
CONSUMER STATED SOON AFTER PURCHASING VEHICLE, HE NOTICED A DESIGN FLAW, A BLIND SPOT BETWEEN THE REAR WINDOW AND THE TWO BACK SIDE WINDOWS, THE BLIND SPOT IS SO WIDE AND LONG THAT ONE CAN NOT SEE A VEHICLE IN THE NEXT LANE.(MERCEDES BENZ C230K 2002)*JB
CONSUMER STATES THERE ARE PROBLEMS CONCERING THE ESP AND BAS SYSTEMS WARNING MESSAGES THAT ARE APPEARING ON THE MONITOR, WHEN TRAVELING AT A MODERATE RATE OF SPEED IN A STRAIGHT LINE, THE VEHICLE LOSES ALL POWER ALONG WITH BRAKING SENSATION. (MERCEDES BENZ C-240)*JB
VEHICLE WOULD WANDER TO RIGHT WHEN DRIVEN. VEHICLE BEEN IN DEALER SHOP ON FOUR OCCASIONS, AND PROBLEM STILL REOCCURRING. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION CONCERNING THIS MATTER.*AK