14
Complaints
2
Crashes
2
Fires
0
Deaths
!

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Electrical System Complaints

Showing 14 of 14
Mar 25, 2014 63,000 mi

MY REAR BACK TAIL LIGHT WIRING PANEL FRIED . THE LIGHT IS NOT WORKING AT ALL AND WHEN I CALLED MANHATTAN MERCEDES DEALERSHIP THEY TOLD ME THERE IS NOT AN APPOINTMENT AVAILABLE TWO WEEKS FROM 3/7/2014 THEN I CALLED THE DEALERSHIP IN BROOKLYN AND THEY TOLD ME THEY DID NOT HAVE ANY APPOINTMENTS EITHER SO I JUST SHOWED UP THERE AND THEY TOLD ME THAT DUE TO MY TAIL LIGHT BEING FULLY OUT I AM NOT ALOUD TO DRIVE MY CAR SINCE ITS A SAFETY ISSUES BUT THEY DID NOTHING TO HELP ME OUT AND TOLD ME THAT THEY WILL HAVE TO ORDER THE PART EVEN THOUGH IT IS A RECALL THEN THEY TOLD ME I WOULD HAVE TO PAY AROUND $ 400 DOLLARS FOR THE PARTS AND LABOR BUT STILL THEY HAD NO APPOINTMENT FOR ME TO COME IN AND FIX IT IS 3/25/2014 AND I STILL HAVE A BROKEN CAR AND NO WAY OF DRIVING IT OR FIXING IT BECAUSE NO OTHER SHOP WILL TAKE MY CAR IN SINCE IT IS A DEALER ISSUE. *TR

Mar 25, 2014 63,000 mi

MY REAR BACK TAIL LIGHT WIRING PANEL FRIED . THE LIGHT IS NOT WORKING AT ALL AND WHEN I CALLED MANHATTAN MERCEDES DEALERSHIP THEY TOLD ME THERE IS NOT AN APPOINTMENT AVAILABLE TWO WEEKS FROM 3/7/2014 THEN I CALLED THE DEALERSHIP IN BROOKLYN AND THEY TOLD ME THEY DID NOT HAVE ANY APPOINTMENTS EITHER SO I JUST SHOWED UP THERE AND THEY TOLD ME THAT DUE TO MY TAIL LIGHT BEING FULLY OUT I AM NOT ALOUD TO DRIVE MY CAR SINCE ITS A SAFETY ISSUES BUT THEY DID NOTHING TO HELP ME OUT AND TOLD ME THAT THEY WILL HAVE TO ORDER THE PART EVEN THOUGH IT IS A RECALL THEN THEY TOLD ME I WOULD HAVE TO PAY AROUND $ 400 DOLLARS FOR THE PARTS AND LABOR BUT STILL THEY HAD NO APPOINTMENT FOR ME TO COME IN AND FIX IT IS 3/25/2014 AND I STILL HAVE A BROKEN CAR AND NO WAY OF DRIVING IT OR FIXING IT BECAUSE NO OTHER SHOP WILL TAKE MY CAR IN SINCE IT IS A DEALER ISSUE. *TR

Jan 3, 2014 50,000 mi

FAULT INDICATOR FOR LEFT SIDED REAR LIGHTS SPORADICALLY SHOW DEFECT LAMPS, BUT THEY ARE NOT. FINALLY A PARTLY BROKEN/CORRODED GROUND RETURN WAS DETECTED. THE SAME HAPPENED TO THE RIGHT SIDED REAR LIGHTS ABOUT 6 MONTHS LATER. DEFECT WAS FINALLY REPAIRED, EXPENSES COVERED BY MERCEDES INTERNATIONAL ADRESS COTTONWOOD ARIZONA IS INCORRECT BUT COUNTRY IS AUSTRIA, CITY VIENNA [XXX] IS INCORRECT BUT ERROR CHECKER DID NOT ACCEPT CORRECT AUSTRIAN PHONE NUMBERS PHONE NUMBER [XXX] AND [XXX] ARE CORRECT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Jan 3, 2014 50,000 mi

FAULT INDICATOR FOR LEFT SIDED REAR LIGHTS SPORADICALLY SHOW DEFECT LAMPS, BUT THEY ARE NOT. FINALLY A PARTLY BROKEN/CORRODED GROUND RETURN WAS DETECTED. THE SAME HAPPENED TO THE RIGHT SIDED REAR LIGHTS ABOUT 6 MONTHS LATER. DEFECT WAS FINALLY REPAIRED, EXPENSES COVERED BY MERCEDES INTERNATIONAL ADRESS COTTONWOOD ARIZONA IS INCORRECT BUT COUNTRY IS AUSTRIA, CITY VIENNA [XXX] IS INCORRECT BUT ERROR CHECKER DID NOT ACCEPT CORRECT AUSTRIAN PHONE NUMBERS PHONE NUMBER [XXX] AND [XXX] ARE CORRECT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Dec 20, 2013

REAR LIGHTING FAILURE (TAILLIGHT). FAILURE CAUSING MY VEHICLE LIGHTS TO VERY DIM AND SOME BULBS ARE NOT ILLUMINATE AT ALL. OCCURS WITH LEFT TAILLIGHT (BRAKE LIGHT). I SEE SOME BURNING ON PLASTIC PANEL THAT BULBS GOES IN. *TR

Dec 20, 2013

REAR LIGHTING FAILURE (TAILLIGHT). FAILURE CAUSING MY VEHICLE LIGHTS TO VERY DIM AND SOME BULBS ARE NOT ILLUMINATE AT ALL. OCCURS WITH LEFT TAILLIGHT (BRAKE LIGHT). I SEE SOME BURNING ON PLASTIC PANEL THAT BULBS GOES IN. *TR

Dec 16, 2013

STARTED TO GET THE MESSAGE TO CHECK MY REAR, RIGHT TURNINF SIGNA, FOG LAMPS, BRAKE LIGHTS. CHECKED ALL THE BULBS AND THEY ARE FINE. PUT THE HARNESS BACK AND REALIZED IT WAS A LITTLE HOT AND WHEN I LOOKED THE WIRE TO THE FAR RIGHT I THINK IS EXPOSE AND ON THE OTHER SIDE IT IS BURNT THROUGH THE PLASTIC. MESSAGE COMES OFF AND ON DURING DRIVING. *TR

Dec 16, 2013

STARTED TO GET THE MESSAGE TO CHECK MY REAR, RIGHT TURNINF SIGNA, FOG LAMPS, BRAKE LIGHTS. CHECKED ALL THE BULBS AND THEY ARE FINE. PUT THE HARNESS BACK AND REALIZED IT WAS A LITTLE HOT AND WHEN I LOOKED THE WIRE TO THE FAR RIGHT I THINK IS EXPOSE AND ON THE OTHER SIDE IT IS BURNT THROUGH THE PLASTIC. MESSAGE COMES OFF AND ON DURING DRIVING. *TR

May 13, 2013 Crash 48,000 mi

TL* THE CONTACT OWNS A 2008 MERCEDES C CLASS. THE CONTACT STATED THAT ANOTHER VEHICLE CRASHED INTO THE CONTACT'S FRONT END. THE VEHICLE WAS REPAIRED BUT ONE MONTH LATER, THE ELECTRICAL SYSTEM FAILED. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE IGNITION SWITCH AND STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND THEY STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 08V303000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 48,000.

May 13, 2013 Crash 48,000 mi

TL* THE CONTACT OWNS A 2008 MERCEDES C CLASS. THE CONTACT STATED THAT ANOTHER VEHICLE CRASHED INTO THE CONTACT'S FRONT END. THE VEHICLE WAS REPAIRED BUT ONE MONTH LATER, THE ELECTRICAL SYSTEM FAILED. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE IGNITION SWITCH AND STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND THEY STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 08V303000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 48,000.

Apr 23, 2013

TL* THE CONTACT OWNS A 2008 MERCEDES C- CLASS. THE CONTACT STATED THAT THE REAR TAIL LIGHTS FAILED. THE CONTACT TOOK THE VEHICLE TO THE DEALER TO HAVE THE LIGHT BULBS CHANGED AND THE DEALER ADVISED THAT THE WIRING HARNESS FAILED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE CURRENT MILEAGE WAS 62,000 AND THE FAILURE MILEAGE WAS UNKNOWN. *TR

Apr 23, 2013

TL* THE CONTACT OWNS A 2008 MERCEDES C- CLASS. THE CONTACT STATED THAT THE REAR TAIL LIGHTS FAILED. THE CONTACT TOOK THE VEHICLE TO THE DEALER TO HAVE THE LIGHT BULBS CHANGED AND THE DEALER ADVISED THAT THE WIRING HARNESS FAILED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE CURRENT MILEAGE WAS 62,000 AND THE FAILURE MILEAGE WAS UNKNOWN. *TR

Apr 13, 2013 Fire 48,763 mi

RIGHT REAR TAIL LAMP ASSEMBLY. LIGHTS APPEARED DIM FOR A COUPLE MONTHS AND FIGURED LIGHTS WERE ABOUT IT GO OUT. WENT TO BUY NEW LIGHT BULBS TO REPLACE THE DIMMING BULBS AND WHEN I OPENED THE RIGHT SIDE TO INSTALL THE LIGHT I NOTICED THE ELECTRICAL CORD ATTACHED TO THE ASSEMBLY HAD MELTED. LIGHTS WERE STILL DIM AND CHECKED TO SEE WHAT IT SOUNDED LIKE WHEN I TURNED THE LIGHTS ON AND IT MAKES A CRACKLING ELECTRICAL SOUND. I ASSUME THAT'S WHY IT SMELT LIKE SOMETHING WAS BURNING AND WHY THE 8 PRONG PIECE MELTED. 1-6 ON THE ELECTRICAL PIECE LOOK GOOD. 7 IS DAMAGED DUE TO NUMBER 8 COMPLETELY MELTING OFF. *TR

Apr 13, 2013 Fire 48,763 mi

RIGHT REAR TAIL LAMP ASSEMBLY. LIGHTS APPEARED DIM FOR A COUPLE MONTHS AND FIGURED LIGHTS WERE ABOUT IT GO OUT. WENT TO BUY NEW LIGHT BULBS TO REPLACE THE DIMMING BULBS AND WHEN I OPENED THE RIGHT SIDE TO INSTALL THE LIGHT I NOTICED THE ELECTRICAL CORD ATTACHED TO THE ASSEMBLY HAD MELTED. LIGHTS WERE STILL DIM AND CHECKED TO SEE WHAT IT SOUNDED LIKE WHEN I TURNED THE LIGHTS ON AND IT MAKES A CRACKLING ELECTRICAL SOUND. I ASSUME THAT'S WHY IT SMELT LIKE SOMETHING WAS BURNING AND WHY THE 8 PRONG PIECE MELTED. 1-6 ON THE ELECTRICAL PIECE LOOK GOOD. 7 IS DAMAGED DUE TO NUMBER 8 COMPLETELY MELTING OFF. *TR