This Problem Across All Years
We received a recall notice on our Mercedes stating that over time the bonding in the glass panel and sunroof frame might deteriorate over time and cause the glass to separate from the vehicle. On 02/06/25, my son brought his car into the Mercedes dealership in Lafayette, Indiana to take care of the recall. The service tech signed off on the recall and told him everything was ok. On [XXX], he was driving down the highway and the entire glass part of the sunroof flew off behind him! Luckily there wasn’t a driver behind him. He was very startled and could’ve swerved off the road causing injury to himself or others. If someone was behind him they could’ve been injured or even killed. We called the dealership immediately. The service manager told my husband that they checked the glass on the roof and our car was not part of the recall and there was nothing they could do! Since that day, (one month) we have been trying to get SOMEONE to help us. We have contacted the GM at the dealership, talked to 3 people at Mercedes corporate only to be hung up on once and put on hold for 45 minutes the other time. To this day we are unable to get anyone to address the issue. The NHTSA clearly stated our vehicle is part of this recall yet the dealership is stating the glass number wasn’t listed. Obviously our vehicle is part of the recall considering what happened! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
We received a recall notice on our Mercedes stating that over time the bonding in the glass panel and sunroof frame might deteriorate over time and cause the glass to separate from the vehicle. On 02/06/25, my son brought his car into the Mercedes dealership in Lafayette, Indiana to take care of the recall. The service tech signed off on the recall and told him everything was ok. On [XXX], he was driving down the highway and the entire glass part of the sunroof flew off behind him! Luckily there wasn’t a driver behind him. He was very startled and could’ve swerved off the road causing injury to himself or others. If someone was behind him they could’ve been injured or even killed. We called the dealership immediately. The service manager told my husband that they checked the glass on the roof and our car was not part of the recall and there was nothing they could do! Since that day, (one month) we have been trying to get SOMEONE to help us. We have contacted the GM at the dealership, talked to 3 people at Mercedes corporate only to be hung up on once and put on hold for 45 minutes the other time. To this day we are unable to get anyone to address the issue. The NHTSA clearly stated our vehicle is part of this recall yet the dealership is stating the glass number wasn’t listed. Obviously our vehicle is part of the recall considering what happened! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
To whom this may,I been having problems with check engine light keep coming on,I'm paying alot of money on this car,it could be that recall hose on back order causing that check engine light to come on,please HELP!!!!!!
To whom this may,I been having problems with check engine light keep coming on,I'm paying alot of money on this car,it could be that recall hose on back order causing that check engine light to come on,please HELP!!!!!!
This automobile is unsafe because of the dangerous sunroof being detached.
This automobile is unsafe because of the dangerous sunroof being detached.
SOMETIMES, ENGINES YELLOW LIGHT IS ON, AND CAR HAD A LITTLE SHAKING, AND LAKES ARE SOFT WHEN BRAKING,. AND THE CAR WINDOW ASIDE OF FRONT GUEST STOPS MOVING UP AND DOWN.
SOMETIMES, ENGINES YELLOW LIGHT IS ON, AND CAR HAD A LITTLE SHAKING, AND LAKES ARE SOFT WHEN BRAKING,. AND THE CAR WINDOW ASIDE OF FRONT GUEST STOPS MOVING UP AND DOWN.
I BOUGHT THE C230 AT ONE YEAR OLD. I HAD E PERIENCED TWO TIMES THATWHILE FREEWAY DRIVING ALL POWER WOULD BE LOST. PULLED OVER AND PUT IN PARK, REV ENGINE A BIT BUT RPM'S WOULD NOT MOVE. FAST FORWARD TO DECEMBER 2008 I SOLD CAR GO MY MOM BECAUSE I HAD A BABY AND CAR WAS TOO SMALL. MY MOM SINCE HAVING CAR HAS LOST POWER WHILE FREEWAY DRIVING A TOTAL OF SIX TIMES NOW. VERY DANGEROUS AS THERE IS NO "CODE" OR "ERROR" FOR MECHANIC WHEN DIAGNOSING, NOR IS BENZ ACKOWLEDING GHE ISSUE.
I BOUGHT THE C230 AT ONE YEAR OLD. I HAD E PERIENCED TWO TIMES THATWHILE FREEWAY DRIVING ALL POWER WOULD BE LOST. PULLED OVER AND PUT IN PARK, REV ENGINE A BIT BUT RPM'S WOULD NOT MOVE. FAST FORWARD TO DECEMBER 2008 I SOLD CAR GO MY MOM BECAUSE I HAD A BABY AND CAR WAS TOO SMALL. MY MOM SINCE HAVING CAR HAS LOST POWER WHILE FREEWAY DRIVING A TOTAL OF SIX TIMES NOW. VERY DANGEROUS AS THERE IS NO "CODE" OR "ERROR" FOR MECHANIC WHEN DIAGNOSING, NOR IS BENZ ACKOWLEDING GHE ISSUE.
AT THE END OF JAN 2011, MY ENGINE LIGHT CAME ON IN MY 2006 C230 MERCEDES ' BENZ. I TOOK MY VEHICLE INTO THE DEALERSHIP TO GET A DIAGNOSTIC INSPECTION ON FEB 1, 2011. THE INSPECTION DETERMINED THE VEHICLE NEEDED A BALANCE SHAFT. MY VEHICLE ONLY HAS 58,705 MILES ON IT AND WARRANTY EXPIRED ON IT AT 50,000 MILES. IF DRIVEN LONGER WITH THE ENGINE LIGHT ON, THE VEHICLE WOULD OF MALFUNCTION. THIS SAFETY ISSUE MAY OF CAUSE THE VEHICLE TO MISFIRE AND STOP DRIVING. MERCEDES ' BENZ USA HAS RECEIVED SEVERAL COMPLAINTS PERTAINING TO THIS ISSUE FOR THE PAST FEW YEARS AND NOTHING IS BEING DONE ABOUT IT. ALSO, SEVERAL CLASS ACTION LAWSUITS HAVE BEEN FILED ABOUT THIS ISSUE. A RECALL SHOULD BE PUT ON ENGINE M272 & M273 BALANCE SHAFT GEAR / IDLE GEAR. THIS DEFECT IN THE ENGINE IS A SAFETY ISSUE AND MAY CAUSE A MAJOR ACCIDENT OR FATALITY. THE PRICING ON THE SERVICE IS REALLY RIDICULOUS. PARTS $ 478.15 AND LABOR $1946.26. THIS PRICE WAS A GOODWILL GESTURE.
AT THE END OF JAN 2011, MY ENGINE LIGHT CAME ON IN MY 2006 C230 MERCEDES ' BENZ. I TOOK MY VEHICLE INTO THE DEALERSHIP TO GET A DIAGNOSTIC INSPECTION ON FEB 1, 2011. THE INSPECTION DETERMINED THE VEHICLE NEEDED A BALANCE SHAFT. MY VEHICLE ONLY HAS 58,705 MILES ON IT AND WARRANTY EXPIRED ON IT AT 50,000 MILES. IF DRIVEN LONGER WITH THE ENGINE LIGHT ON, THE VEHICLE WOULD OF MALFUNCTION. THIS SAFETY ISSUE MAY OF CAUSE THE VEHICLE TO MISFIRE AND STOP DRIVING. MERCEDES ' BENZ USA HAS RECEIVED SEVERAL COMPLAINTS PERTAINING TO THIS ISSUE FOR THE PAST FEW YEARS AND NOTHING IS BEING DONE ABOUT IT. ALSO, SEVERAL CLASS ACTION LAWSUITS HAVE BEEN FILED ABOUT THIS ISSUE. A RECALL SHOULD BE PUT ON ENGINE M272 & M273 BALANCE SHAFT GEAR / IDLE GEAR. THIS DEFECT IN THE ENGINE IS A SAFETY ISSUE AND MAY CAUSE A MAJOR ACCIDENT OR FATALITY. THE PRICING ON THE SERVICE IS REALLY RIDICULOUS. PARTS $ 478.15 AND LABOR $1946.26. THIS PRICE WAS A GOODWILL GESTURE.
"CHROME" COATINGS ON GEARSHIFT AND MISCELLANEOUS INTERIOR TRIM IS PRONE TO SHREDDING APART, RESULTING IN SHARP METALLIC SHARDS THAT CAN BECOME LODGED BENEATH THE SKIN. *JB
"CHROME" COATINGS ON GEARSHIFT AND MISCELLANEOUS INTERIOR TRIM IS PRONE TO SHREDDING APART, RESULTING IN SHARP METALLIC SHARDS THAT CAN BECOME LODGED BENEATH THE SKIN. *JB