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Active Recalls (3)

24V874000 Nov 19, 2024 VISIBILITY:SUN/MOON ROOF ASSEMBLY

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof p...

22V954000 Dec 23, 2022 VISIBILITY:SUN/MOON ROOF ASSEMBLY

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The glass sunroof pan...

19V918000 Dec 20, 2019 VISIBILITY:SUN/MOON ROOF ASSEMBLY

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detachin...

Complaints

Showing 20 of 32
Oct 21, 2020 Electrical System 90,000 mi

TL* THE CONTACT OWNS A 2002 MERCEDES-BENZ C240. THE CONTACT STATED THAT THE INSTRUMENT PANEL LIGHTS FAILED TO ILLUMINATE PROPERLY. THE CONTACT STATED THAT THE ODOMETER WAS INOPERABLE. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF TACOMA (1701-C ALEXANDER AVE E, FIFE, WA 98424) WHERE IT WAS DIAGNOSED HOW...

Oct 21, 2020 Electrical System 90,000 mi

TL* THE CONTACT OWNS A 2002 MERCEDES-BENZ C240. THE CONTACT STATED THAT THE INSTRUMENT PANEL LIGHTS FAILED TO ILLUMINATE PROPERLY. THE CONTACT STATED THAT THE ODOMETER WAS INOPERABLE. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF TACOMA (1701-C ALEXANDER AVE E, FIFE, WA 98424) WHERE IT WAS DIAGNOSED HOW...

Aug 25, 2020 Visibility/wiper

TL* THE CONTACT OWNS A 2002 MERCEDES BENZ C240. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 19V918000 (VISIBILITY). THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF SEATTLE (2025 AIRPORT WAY S, SEATTLE, WA 98134 (206)...

Aug 25, 2020 Structure 185,318 mi

RECEIVED NHTSA RECALL #19V918, MB CAMPAIGN #2020040011, AND BROUGHT VEHICLE TO MERCEDES DEALER, ALFANO, IN SAN LUIS OBISPO, CA ON 8/25/2020. WAS TOLD BY DEALER'S SERVICE MANAGER THAT VEHICLE PRODUCTION DATE WAS NOT AVAILABLE AND THAT THE VEHICLE DID NOT MATCH THE MODELS INCLUDED IN THE RECALL, SUCH ...

Aug 25, 2020 Visibility/wiper

TL* THE CONTACT OWNS A 2002 MERCEDES BENZ C240. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 19V918000 (VISIBILITY). THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF SEATTLE (2025 AIRPORT WAY S, SEATTLE, WA 98134 (206)...

Aug 25, 2020 Structure 185,318 mi

RECEIVED NHTSA RECALL #19V918, MB CAMPAIGN #2020040011, AND BROUGHT VEHICLE TO MERCEDES DEALER, ALFANO, IN SAN LUIS OBISPO, CA ON 8/25/2020. WAS TOLD BY DEALER'S SERVICE MANAGER THAT VEHICLE PRODUCTION DATE WAS NOT AVAILABLE AND THAT THE VEHICLE DID NOT MATCH THE MODELS INCLUDED IN THE RECALL, SUCH ...

Aug 20, 2020 Visibility 62,000 mi

TL* THE CONTACT OWNS A 2002 MERCEDES-BENZ C240. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V918000 (VISIBILITY). FLAGSHIP MOTORCARS OF LYNNFIELD (385 BROADWAY RTE. 1 NORTH, LYNNFIELD, MA 01940) WAS CONTACTED AND AN APPOINTMENT WAS SCHEDULED TO HAVE THE RECALL REPAIR PERFORMED. UPO...

Aug 20, 2020 Visibility 62,000 mi

TL* THE CONTACT OWNS A 2002 MERCEDES-BENZ C240. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V918000 (VISIBILITY). FLAGSHIP MOTORCARS OF LYNNFIELD (385 BROADWAY RTE. 1 NORTH, LYNNFIELD, MA 01940) WAS CONTACTED AND AN APPOINTMENT WAS SCHEDULED TO HAVE THE RECALL REPAIR PERFORMED. UPO...

Jun 3, 2020 Visibility 55,000 mi

TL* THE CONTACT OWNS A 2002 MERCEDES-BENZ C240. THE CONTACT STATED THAT UPON PURCHASE OF THE VEHICLE, THE SUN ROOF RATTLED WHILE DRIVING AT VARIOUS SPEEDS. THE CONTACT THEN RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER :19V918000 (VISIBILITY) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE....

Jun 3, 2020 Visibility 55,000 mi

TL* THE CONTACT OWNS A 2002 MERCEDES-BENZ C240. THE CONTACT STATED THAT UPON PURCHASE OF THE VEHICLE, THE SUN ROOF RATTLED WHILE DRIVING AT VARIOUS SPEEDS. THE CONTACT THEN RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER :19V918000 (VISIBILITY) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE....

Apr 18, 2016 Electrical System 120,000 mi

TL* THE CONTACT OWNS A 2002 MERCEDES-BENZ C240. WHILE DRIVING VARIOUS SPEEDS, THE INSTRUMENT CLUSTER LIGHTS FAILED TO OPERATE. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE INSTRUMENT CLUSTER NEEDED TO BE REPLACED. THE VEHICLE W...

Apr 18, 2016 Electrical System 120,000 mi

TL* THE CONTACT OWNS A 2002 MERCEDES-BENZ C240. WHILE DRIVING VARIOUS SPEEDS, THE INSTRUMENT CLUSTER LIGHTS FAILED TO OPERATE. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE INSTRUMENT CLUSTER NEEDED TO BE REPLACED. THE VEHICLE W...

Jan 4, 2016 Electrical System 125,000 mi

TL* THE CONTACT OWNS A 2002 MERCEDES BENZ C240. THE CONTACT STATED THAT THE VEHICLE FAILED TO SHIFT OUT OF FIRST GEAR AND WAS LEAKING TRANSMISSION FLUID. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED ...

Jan 4, 2016 Power Train 125,000 mi

TL* THE CONTACT OWNS A 2002 MERCEDES BENZ C240. THE CONTACT STATED THAT THE VEHICLE FAILED TO SHIFT OUT OF FIRST GEAR AND WAS LEAKING TRANSMISSION FLUID. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED ...

Jan 4, 2016 Electrical System 125,000 mi

TL* THE CONTACT OWNS A 2002 MERCEDES BENZ C240. THE CONTACT STATED THAT THE VEHICLE FAILED TO SHIFT OUT OF FIRST GEAR AND WAS LEAKING TRANSMISSION FLUID. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED ...

Jan 4, 2016 Power Train 125,000 mi

TL* THE CONTACT OWNS A 2002 MERCEDES BENZ C240. THE CONTACT STATED THAT THE VEHICLE FAILED TO SHIFT OUT OF FIRST GEAR AND WAS LEAKING TRANSMISSION FLUID. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED ...

Jul 19, 2014 Electrical System

I AM NOT SURE WHY MERCEDES IS DOING THIS. I AM SURE THE AUTO MAKER IS AWARE OF THE SITUATION AND NOT DOING ANYTHING ABOUT IT. I HAVE READ NUMEROUS FORUMS REGARDING THE SAME ISSUE. ELECTRICAL COMPONENTS NOT FUNCTIONING PROPERLY. I DEMAND MERCEDES TO DO SOMETHING ABOUT THIS PROBLEM AND THEY CAN NOT GE...

Jul 19, 2014 Electrical System

I AM NOT SURE WHY MERCEDES IS DOING THIS. I AM SURE THE AUTO MAKER IS AWARE OF THE SITUATION AND NOT DOING ANYTHING ABOUT IT. I HAVE READ NUMEROUS FORUMS REGARDING THE SAME ISSUE. ELECTRICAL COMPONENTS NOT FUNCTIONING PROPERLY. I DEMAND MERCEDES TO DO SOMETHING ABOUT THIS PROBLEM AND THEY CAN NOT GE...

Jul 2, 2014 Interior Lighting 200,000 mi

TL* THE CONTACT OWNS A 2002 MERCEDES BENZ C240. THE CONTACT'S VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 06V028000 (INTERIOR LIGHTING), ALTHOUGH THE INSTRUMENT PANEL FAILURE WAS IDENTICAL. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.

Jul 2, 2014 Interior Lighting 200,000 mi

TL* THE CONTACT OWNS A 2002 MERCEDES BENZ C240. THE CONTACT'S VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 06V028000 (INTERIOR LIGHTING), ALTHOUGH THE INSTRUMENT PANEL FAILURE WAS IDENTICAL. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.

Sep 17, 2013 Air Bags Crash 117,000 mi

WHILE DRIVING TO GET ON THE FREEWAY FROM ON RAMP, MISS JUDGE AND LOST CONTROL OF THE STEERING WHEEL, VEHICLE FLIP FROM FRONT TO BACK ON THE DITCH SIDE OF THE ROAD, DRIVER WAS WEARING A SEAT BELT BUT GOT THROWN OUT DUE TO SEATBELT MALFUNCTION. FRONT AIRBAG ON STEERING AND PASSENGER SIDE DID NOT DEPLO...

Sep 17, 2013 Electronic Stability Control (esc) Crash 117,000 mi

WHILE DRIVING TO GET ON THE FREEWAY FROM ON RAMP, MISS JUDGE AND LOST CONTROL OF THE STEERING WHEEL, VEHICLE FLIP FROM FRONT TO BACK ON THE DITCH SIDE OF THE ROAD, DRIVER WAS WEARING A SEAT BELT BUT GOT THROWN OUT DUE TO SEATBELT MALFUNCTION. FRONT AIRBAG ON STEERING AND PASSENGER SIDE DID NOT DEPLO...

Sep 17, 2013 Seat Belts Crash 117,000 mi

WHILE DRIVING TO GET ON THE FREEWAY FROM ON RAMP, MISS JUDGE AND LOST CONTROL OF THE STEERING WHEEL, VEHICLE FLIP FROM FRONT TO BACK ON THE DITCH SIDE OF THE ROAD, DRIVER WAS WEARING A SEAT BELT BUT GOT THROWN OUT DUE TO SEATBELT MALFUNCTION. FRONT AIRBAG ON STEERING AND PASSENGER SIDE DID NOT DEPLO...

Sep 17, 2013 Air Bags Crash 117,000 mi

WHILE DRIVING TO GET ON THE FREEWAY FROM ON RAMP, MISS JUDGE AND LOST CONTROL OF THE STEERING WHEEL, VEHICLE FLIP FROM FRONT TO BACK ON THE DITCH SIDE OF THE ROAD, DRIVER WAS WEARING A SEAT BELT BUT GOT THROWN OUT DUE TO SEATBELT MALFUNCTION. FRONT AIRBAG ON STEERING AND PASSENGER SIDE DID NOT DEPLO...

Sep 17, 2013 Electronic Stability Control (esc) Crash 117,000 mi

WHILE DRIVING TO GET ON THE FREEWAY FROM ON RAMP, MISS JUDGE AND LOST CONTROL OF THE STEERING WHEEL, VEHICLE FLIP FROM FRONT TO BACK ON THE DITCH SIDE OF THE ROAD, DRIVER WAS WEARING A SEAT BELT BUT GOT THROWN OUT DUE TO SEATBELT MALFUNCTION. FRONT AIRBAG ON STEERING AND PASSENGER SIDE DID NOT DEPLO...

Sep 17, 2013 Seat Belts Crash 117,000 mi

WHILE DRIVING TO GET ON THE FREEWAY FROM ON RAMP, MISS JUDGE AND LOST CONTROL OF THE STEERING WHEEL, VEHICLE FLIP FROM FRONT TO BACK ON THE DITCH SIDE OF THE ROAD, DRIVER WAS WEARING A SEAT BELT BUT GOT THROWN OUT DUE TO SEATBELT MALFUNCTION. FRONT AIRBAG ON STEERING AND PASSENGER SIDE DID NOT DEPLO...

Apr 17, 2013 Interior Lighting

TL* THE CONTACT OWNS A 2002 MERCEDES C240. THE CONTACT STATED THAT THE INSTRUMENT CLUSTER FAILED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AFTER FINDING NHTSA RECALL CAMPAIGN ID NUMBER: 06V028000 (INTERIOR LIGHTING) BUT WAS TOLD THAT THE VEHICLE WAS NOT INCLUDED. THE FAILURE MILEAGE WAS NOT AVAILA...

Apr 17, 2013 Interior Lighting

TL* THE CONTACT OWNS A 2002 MERCEDES C240. THE CONTACT STATED THAT THE INSTRUMENT CLUSTER FAILED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AFTER FINDING NHTSA RECALL CAMPAIGN ID NUMBER: 06V028000 (INTERIOR LIGHTING) BUT WAS TOLD THAT THE VEHICLE WAS NOT INCLUDED. THE FAILURE MILEAGE WAS NOT AVAILA...

Jul 27, 2012 Visibility

THERE IS VERY LIMITED VISIBILITY FROM THE DRIVER'S SIDE MIRROR BECAUSE THE MIRROR IS COMPROMISED IN SOME WAY. THIS OBVIOUSLY IS A SAFETY HAZARD. ADDITIONALLY, FLUID FROM THE MIRROR LEAKED ONTO THE DOOR OF THE CAR AND I UNDERSTAND THAT IT HAS ALMOST DEFINITELY AFFECTED THE PAINT. APPARENTLY, THIS...

Jul 27, 2012 Visibility

THERE IS VERY LIMITED VISIBILITY FROM THE DRIVER'S SIDE MIRROR BECAUSE THE MIRROR IS COMPROMISED IN SOME WAY. THIS OBVIOUSLY IS A SAFETY HAZARD. ADDITIONALLY, FLUID FROM THE MIRROR LEAKED ONTO THE DOOR OF THE CAR AND I UNDERSTAND THAT IT HAS ALMOST DEFINITELY AFFECTED THE PAINT. APPARENTLY, THIS...

Mar 21, 2012 Seats 84,000 mi

TL* THE CONTACT OWNS A 2002 MERCEDES BENZ C240. THE CONTACT STATED THAT BOTH THE DRIVER AND PASSENGER SEAT REGULATORS WERE DEFECTIVE. THE DEALER AND MANUFACTURER WERE NOTIFIED, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAG...

Mar 21, 2012 Seats 84,000 mi

TL* THE CONTACT OWNS A 2002 MERCEDES BENZ C240. THE CONTACT STATED THAT BOTH THE DRIVER AND PASSENGER SEAT REGULATORS WERE DEFECTIVE. THE DEALER AND MANUFACTURER WERE NOTIFIED, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAG...