High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
TL* THE CONTACT OWNED A 2005 MERCEDES-BENZ C240. THE CONTACT WAS CALLING ON BEHALF OF HER SPOUSE. WHILE THE VEHICLE WAS STATIONARY AT AN ENTRANCE TO A FUEL STATION, A MOTORCYCLIST DRIVING 40 MPH T-BONED THE CONTACT'S VEHICLE. THE CRASH DAMAGED THE REAR PASSENGER DOOR AND PART OF THE FRONT PASSENGER DOOR. THE STEERING WHEEL AIR BAG AND FRONT DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED. THE STEERING WHEEL AIR BAG DEPLOYED VIOLENTLY AND AN UNKNOWN SUBSTANCE EMITTED, CAUSING THE DRIVER TO GAG AND HAVE SHORTNESS OF BREATH. AS A RESULT, THE DRIVER SUFFERED FROM FLUID TO THE LUNGS AND CUTS ON HIS ARMS THAT REQUIRED MEDICAL ATTENTION. THE CONTACT MENTIONED THAT THE DRIVER ALSO RETAINED FLUID TO THE LUNGS AND HAD TO HAVE A PLEUREX CATHETER CERVICAL IMPLANT IN ORDER TO DRAIN THE FLUID ON A DAILY BASIS. THE DRIVER OF THE MOTORCYCLE ALSO SUSTAINED UNKNOWN INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED BY THE POLICE DEPARTMENT TO AN IMPOUND LOT. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE THEY DECLINED TO INSPECT THE VEHICLE AND REFERRED THE CONTACT TO BROOKS MOTOR CARS (9829 BIGGE ST, OAKLAND, CA 94603); HOWEVER, THE DEALER DECLINED TO SERVICE THE VEHICLE. THE VEHICLE WAS THEN TAKEN TO TWO OTHER INDEPENDENT MECHANICS AND ESTIMATES WERE COMPLETED, BUT THE REPAIRS NEEDED WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED AND DEEMED TOTALED BY THE INSURANCE COMPANY. THE CONTACT RECEIVED A NOTICE FROM TK HOLDINGS REGARDING THE TAKATA AIR BAGS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 24,000. *TT *DT *DT CONSUMER'S FIRST CONCERN IS "WHY DID THE AIRBAG DEPLOY AT THE STEERING WHEEL FROM A "RIGHT-HAND" IMPACT OF THE (T-BONE) COLLISION? UPDATED 10/10/18*JB *TR
TL* THE CONTACT OWNED A 2005 MERCEDES-BENZ C240. THE CONTACT WAS CALLING ON BEHALF OF HER SPOUSE. WHILE THE VEHICLE WAS STATIONARY AT AN ENTRANCE TO A FUEL STATION, A MOTORCYCLIST DRIVING 40 MPH T-BONED THE CONTACT'S VEHICLE. THE CRASH DAMAGED THE REAR PASSENGER DOOR AND PART OF THE FRONT PASSENGER DOOR. THE STEERING WHEEL AIR BAG AND FRONT DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED. THE STEERING WHEEL AIR BAG DEPLOYED VIOLENTLY AND AN UNKNOWN SUBSTANCE EMITTED, CAUSING THE DRIVER TO GAG AND HAVE SHORTNESS OF BREATH. AS A RESULT, THE DRIVER SUFFERED FROM FLUID TO THE LUNGS AND CUTS ON HIS ARMS THAT REQUIRED MEDICAL ATTENTION. THE CONTACT MENTIONED THAT THE DRIVER ALSO RETAINED FLUID TO THE LUNGS AND HAD TO HAVE A PLEUREX CATHETER CERVICAL IMPLANT IN ORDER TO DRAIN THE FLUID ON A DAILY BASIS. THE DRIVER OF THE MOTORCYCLE ALSO SUSTAINED UNKNOWN INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED BY THE POLICE DEPARTMENT TO AN IMPOUND LOT. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE THEY DECLINED TO INSPECT THE VEHICLE AND REFERRED THE CONTACT TO BROOKS MOTOR CARS (9829 BIGGE ST, OAKLAND, CA 94603); HOWEVER, THE DEALER DECLINED TO SERVICE THE VEHICLE. THE VEHICLE WAS THEN TAKEN TO TWO OTHER INDEPENDENT MECHANICS AND ESTIMATES WERE COMPLETED, BUT THE REPAIRS NEEDED WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED AND DEEMED TOTALED BY THE INSURANCE COMPANY. THE CONTACT RECEIVED A NOTICE FROM TK HOLDINGS REGARDING THE TAKATA AIR BAGS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 24,000. *TT *DT *DT CONSUMER'S FIRST CONCERN IS "WHY DID THE AIRBAG DEPLOY AT THE STEERING WHEEL FROM A "RIGHT-HAND" IMPACT OF THE (T-BONE) COLLISION? UPDATED 10/10/18*JB *TR
TL* THE CONTACT OWNS A 2005 MERCEDES-BENZ C240. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED MERCEDES-BENZ OF CHARLESTON (5 DUDLEY FARMS LANE, CHARLESTON, WV) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 144,503.
TL* THE CONTACT OWNS A 2005 MERCEDES-BENZ C240. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED MERCEDES-BENZ OF CHARLESTON (5 DUDLEY FARMS LANE, CHARLESTON, WV) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 144,503.
TL* THE CONTACT OWNS A 2005 MERCEDES-BENZ C240. WHILE THE CONTACT'S VEHICLE WAS PARKED, IT WAS STRUCK ON THE REAR PASSENGER SIDE BY A MOTORCYCLE. THE FRONT PASSENGER, STEERING WHEEL, AND REAR PASSENGER AIR BAGS DEPLOYED. THE CONTACT INJURED HIS RIGHT ARM, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED AND RECOVERED FROM A SALVAGE YARD. A POLICE REPORT WAS FILED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THERE WERE NO RECALLS AVAILABLE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 22,000.
TL* THE CONTACT OWNS A 2005 MERCEDES-BENZ C240. WHILE THE CONTACT'S VEHICLE WAS PARKED, IT WAS STRUCK ON THE REAR PASSENGER SIDE BY A MOTORCYCLE. THE FRONT PASSENGER, STEERING WHEEL, AND REAR PASSENGER AIR BAGS DEPLOYED. THE CONTACT INJURED HIS RIGHT ARM, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED AND RECOVERED FROM A SALVAGE YARD. A POLICE REPORT WAS FILED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THERE WERE NO RECALLS AVAILABLE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 22,000.
TL* THE CONTACT OWNS A 2005 MERCEDES-BENZ C240. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER FOR DIAGNOSTIC TESTING, WHICH LOCATED A FAILURE CODE AT THE AIR BAG ACTUATOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 100,000.
TL* THE CONTACT OWNS A 2005 MERCEDES-BENZ C240. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER FOR DIAGNOSTIC TESTING, WHICH LOCATED A FAILURE CODE AT THE AIR BAG ACTUATOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 100,000.
TL* THE CONTACT OWNS A 2005 MERCEDES-BENZ C240. WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE FAILURE OCCURRED ON PREVIOUS OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT DRIVER SEAT BELT CONNECTION FAILED AND DISABLED THE SUPPLEMENTAL RESTRAINT SYSTEM. THE CONTACT ALSO STATED THAT THE REAR SEAT ACTUATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 95,632.
TL* THE CONTACT OWNS A 2005 MERCEDES-BENZ C240. WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE FAILURE OCCURRED ON PREVIOUS OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT DRIVER SEAT BELT CONNECTION FAILED AND DISABLED THE SUPPLEMENTAL RESTRAINT SYSTEM. THE CONTACT ALSO STATED THAT THE REAR SEAT ACTUATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 95,632.
GREETINGS: ABOUT A MONTH AFTER HAVING MY CAR SERVICED FOR B SIDE OF MAINTENANCE, WHILE DRIVING TO WORK, THIS UNKNOWN SRS LIGHT CAME ON MY DASHBOARD; AFTER LOOKING THRU THE MANUAL, I REALIZED IT WAS SOMETHING DEALING WITH AIR BAG, WHICH THE DEALERSHIP EMPHASIZED IT WAS SOMETHING I NEEDED TO GET IT TAKEN CARE OF SOONEST. NOT HAVING THE CASH, I ASKED HIM TO SEE IF THERE WAS A RECALL; HE SIMPLY SAID HE HAD CHECKED, AND NO. TODAY OCT. 14, I BORROWED THE MONEY, AND TOOK MY CAR IN FOR THE WORK; IT IS TOO SOON AS I DO NOT RECEIVE IT BACK UNTIL OCT. 15. AT THIS POINT, I AM NOT VERY PLEASED AS I FELT THIS IS SOMETHING THAT THE MANUFACTURER SHOULD BE PAYING FOR. MY CAR HAS NEVER BEEN IN AN ACCIDENT, AND I ALWAYS TAKE IT IN TO HAVE IT SERVICED WHEN REQUIRED. THIS JOB IS COSTING ME $500!!!!!!! AND I'M NOT HAPPY ABOUT THIS AT ALL! *TR
GREETINGS: ABOUT A MONTH AFTER HAVING MY CAR SERVICED FOR B SIDE OF MAINTENANCE, WHILE DRIVING TO WORK, THIS UNKNOWN SRS LIGHT CAME ON MY DASHBOARD; AFTER LOOKING THRU THE MANUAL, I REALIZED IT WAS SOMETHING DEALING WITH AIR BAG, WHICH THE DEALERSHIP EMPHASIZED IT WAS SOMETHING I NEEDED TO GET IT TAKEN CARE OF SOONEST. NOT HAVING THE CASH, I ASKED HIM TO SEE IF THERE WAS A RECALL; HE SIMPLY SAID HE HAD CHECKED, AND NO. TODAY OCT. 14, I BORROWED THE MONEY, AND TOOK MY CAR IN FOR THE WORK; IT IS TOO SOON AS I DO NOT RECEIVE IT BACK UNTIL OCT. 15. AT THIS POINT, I AM NOT VERY PLEASED AS I FELT THIS IS SOMETHING THAT THE MANUFACTURER SHOULD BE PAYING FOR. MY CAR HAS NEVER BEEN IN AN ACCIDENT, AND I ALWAYS TAKE IT IN TO HAVE IT SERVICED WHEN REQUIRED. THIS JOB IS COSTING ME $500!!!!!!! AND I'M NOT HAPPY ABOUT THIS AT ALL! *TR
FRONT AIRBAG MALFUNCTON. *TR
TL*THE CONTACT OWNS A 2005 MERCEDES BENZ C240. THE CONTACT NOTICED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED ON THE INSTRUMENT PANEL, INDICATING THAT THE AIR BAGS WERE INOPERATIVE. IN THE EVENT OF A CRASH, THE AIR BAGS MAY NOT PROPERLY DEPLOY. SHE TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THE ENTIRE SEAT. IMMEDIATELY AFTER THE REPAIR, THE FAILURE RECURRED. SHE CALLED THE MANUFACTURER AND IS WAITING FOR A RESPONSE. THE FAILURE MILEAGE WAS 42,000 AND CURRENT MILEAGE WAS 52,000.
FRONT AIRBAG MALFUNCTON. *TR
TL*THE CONTACT OWNS A 2005 MERCEDES BENZ C240. THE CONTACT NOTICED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED ON THE INSTRUMENT PANEL, INDICATING THAT THE AIR BAGS WERE INOPERATIVE. IN THE EVENT OF A CRASH, THE AIR BAGS MAY NOT PROPERLY DEPLOY. SHE TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THE ENTIRE SEAT. IMMEDIATELY AFTER THE REPAIR, THE FAILURE RECURRED. SHE CALLED THE MANUFACTURER AND IS WAITING FOR A RESPONSE. THE FAILURE MILEAGE WAS 42,000 AND CURRENT MILEAGE WAS 52,000.