2009 MERCEDES BENZ C300 Electrical System Problems

While driving the car on [XXX] at 9pm on sunday, [XXX] in lane two during a heavy rain a audible clicking noise came from the drivers side front of the dash instrument cluster area and all of the lights on the car simultaneously turned off without ever touching the light switch i was unable to see the road in front of the vehicle also the windshield wipers quit working and the radio and navigation display went off and closed and opened and closed( turned off and then on and off again) the instrument cluster went dark as well, luckily i was able to turn the steering and apply the brakes and steer the vehicle onto the shoulder of the road and come to a complete stop after several attempts to turn the headlights back on i determined that the vehicle was not safe to drive , and had the vehicle towed to a reputable mechanic, and upon diagnosis he contacted me and stated that the drivers side front signal acquisition module A. K. A. the (sam) module had failed due to water intrusion into the fuse panel sam module area , the mechanic stated that i should file an incident /complaint form with your office , upon searching the MERCEDES BENZ forums and sites on the www i found many customers with a broad range of models (w204)approximately this same year model have identical complaints and nothing has been done by MB usa to remedy the problem, i believe this matter to be a major safety concern and i am wondering why this matter hasnt been taken into consideration by your agency and by MB usa as a safety recall to replace the failing modules and retrofit the fuse panel sam module area to prevent water intrusion thats causing the obvious safety concern and possible liability on the part of the MB/ DAIMLER corporation. it seems this is clearly a problem and it needs fixed we are terrified to drive the vehicle for fear of a repeat incident. Sincerely the [XXX] family INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Check Right Tail and Brake Lamps warning light will not go off for months. They are working fine but the light won't go off. Googling on MB World, it shows Mercedes is aware of this problem and a recall is needed to get it corrected being safety issue with warning lights not working properly. See all info. below from owners, conversations and work done by dealers, etc. People note it is a middle school education problem. Please alert me when the recall is confirmed to get this important problem fixed. [XXX] Thank you, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I drove my car to get lunch. Came back out to go back to work and the car would not start. Would not even turn over. My Radio did not turn on and I couldn't even roll my windows back up. Luckily they were only cracked open a small amount. My steering wheel cannot be turned, it's locked in it's current position. I am told the ESL (Electronic Steering Lock) and possibly the EIS is the cause of this problem. The display on the dash says "Take your key from ignition" and that is all I get. Had to have my car towed and now I have a dead car with the windows partially open that I cannot close.

Headlight harness on drivers and passenger side is melting and my lights are flickering. I was advised to night drive my vehicle at night, because it could start an electrical fire. This is caused by heat from the lights.

The contact owns a 2009 Mercedes-Benz C300. The contact stated while driving and activating the turn signals, the taillights were inoperable. Additionally, the contact stated while driving and depressing the brake pedal to come to a stop, the brake lights were significantly dimmed except for the third brake light. The vehicle was taken to the dealer, where it was diagnosed with electrical failure. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 14V177000 (Exterior Lighting); however, the VIN was not included. The manufacturer was notified of the failure and informed the contact that they could not assist because the VIN was not included in the recall. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.

Last week just before Thanksgiving my car of 134,000 miles wouldn't start. Had it towed to my mechanic only to find out like so many others that the Electronic Steering Module(ESL) is 1,500.00 defective. Yet with this being a common issue there is no recall. guess I'm going to a Toyota.

i was driving in the highway 50 mph and i was braking and my car slipped in the other line of the highway and almost had and accident !!!! and cars switched off when driving almost had incident!!!! i saw that many people have the say problem like me about rusted component please do something because people are losing their lifes.

While driving and when parked the headlights flicker on and off. I have no headlights while driving at night, during adverse weather conditions and during dawn hours. I could crash into other drivers, or they could crash into me because they can’t see me. When a parking bulb blows it fuses and melts everything together causing the replacement of the entire headlight unit, this has happened twice.

The contact owns a 2009 Mercedes-Benz C300. The contact stated that the vehicle failed to start after several attempts. The vehicle was towed to an independent mechanic where it was diagnosed that the ignition switch and the steering lock had failed and needed to be replaced. The local dealer was notified of the failure and informed the contact that the parts were available. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 175,000.

Mileage: 175,000

Steering lock malfunction and unable to start car. Vehicle has completely shut down.

electrical ignition switch and electronic steering lock the component malfunctioned with no symptoms. i got stranded for 5 hours past midnight car has been inspected by a shop and Mb dealer no warning lights and no symptoms

Rear passenger tail light housing melted together the connector/ harness to the housing. Limiting the power to the light bulbs and or blowing them before they should be burnt out or not working at all periodically. Effectively limiting the safety of having the brake light or parking lights or even the blinker work like they're supposed too

MY VEHICLE CONTINUOUSLY GIVES ME WARNING/ALERT MESSAGES OF HEADLIGHT/SIGNAL/PARKING LAMP ISSUES. UPON INSPECTION AND TAKEN TO CERTIFIED, RELIABLE MERCEDES REPAIR SHOPS, LIGHTS ARE FULLY FUNCTIONING, YET ALERTS CONTINUE ON MY DISPLAY/DASH. MORE IMPORTANTLY THE ELECTRONIC STEERING LOCK (ESL) HAS FAILED ON MORE THAN ONCE COSTING VERY CONSIDRABLE AMOUNTS OF REPAIR BILLS, AND IT HAS HAPPENED WITHOUT WARNING, I PARKED THE CAR WHICH HAS BEEN PERFECTLY MAINTAINED AND WITH LOW MILEAGE, AND THE STEERING WHEEL LOCKS, MAKING IT ALMOST IMPOSSIBLE TO EVEN HAVE IT TOWED TO BE REPAIRED.

Mileage: 95,000

CAR WAS PARKED BY SIDE WALK NEXT TO MY HOUSE. INSERTED THE KEY IN THE IGNITION AND TURNED IT. THE CAR DID NOT START, AND THE STEERING WHEEL WAS LOCKED. NO LIGHTS FLASHED ON THE DASHBOARD. CAR HAD TO BE TOWED ON TRUCK BED SINCE IT'S REAR-WHEEL DRIVE. DEALER TOLD ME IT'S THE IGNITION SWITCH LOCK CYLINDER. COST $1500 TO FIX. THIS IS A MANUFACTURER'S DEFECT. NOT FAIR.

Mileage: 55,000

MY EIS/ESL WENT OUT IN THE MIDDLE OF NO WHERE. IT'S A COMMON ISSUE FOR MERCEDES AND IT PLAGUES EVERY MERCEDES. IT'S A SAFETY HARZARD AND HAPPENS TO A LOT OF PEOPLE. MERCEDES ALSO CHARGES $1500 OUT OF WARRANTY TO GET IT FIXED WHEN IT'S A COMMON ISSUE AND SHOULD BE RECALLED AND REPAIRED.

Mileage: 104,000

TL* THE CONTACT OWNS A 2009 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE ANTI-THEFT SYSTEM FAILED AND CAUSED THE CONTACT TO NOT BE ABLE TO START THE VEHICLE. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF MARIETTA (810 COBB PARKWAY, MARIETTA GA 30060, (770) 783-5171) TO BE DIAGNOSED. THE MECHANIC LOCATED THE FAILURE CODE AT THE ELECTRONIC IGNITION SWITCH AND INFORMED THE CONTACT THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE 140,000.

Mileage: 140,000

TL* THE CONTACT OWNS A 2009 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE ANTI-THEFT SYSTEM FAILED AND CAUSED THE CONTACT TO NOT BE ABLE TO START THE VEHICLE. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF MARIETTA (810 COBB PARKWAY, MARIETTA GA 30060, (770) 783-5171) TO BE DIAGNOSED. THE MECHANIC LOCATED THE FAILURE CODE AT THE ELECTRONIC IGNITION SWITCH AND INFORMED THE CONTACT THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE 140,000.

Mileage: 140,000

TL* THE CONTACT OWNS A 2009 MERCEDES-BENZ C300. THE CONTACT STATED THAT WHILE IN A PARKING LOT AND ATTEMPTING TO DRIVE THE VEHICLE, THE VEHICLE FAILED TO START. THE CONTACT STATED THAT A MESSAGE ON THE INSTRUMENT PANEL INDICATED TO REMOVE THE KEY FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE KEY WAS NOT RECOGNIZED. THE CONTACT WAS INFORMED THAT THE ELECTRONIC STEERING MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

Mileage: 70,000

EIS STEERING LOCK BATTERY FAIL. $12 BATTERY DIES AND EIS STAYS IN LOCK POSITION KEY DOESN'T RESPOND TO IGNITION SWITCH OR CAR UNLOCKING DOORS.

TURNED IGNITION KEY TO START VEHICLE. NOTHING HAPPENED. NO CRANKING OR CLICKING. COMPLETE SILENCE. STEERING WHEEL AND TRANSMISSION SHIFTER WERE BOTH LOCKED INTO POSITION AND COULD NOT BE MOVED EVEN THOUGH IGNITION WAS IN THE 'ON' POSITION. APPARENTLY THIS IS A COMMON PROBLEM ASSOCIATED WITH A DEFECT IN THE 'ELECTRICAL IGNITION SYSTEM/ELECTRONIC STEERING LOCK (EIS/ESL)' AND IS THE SUBJECT OF A TECHNICAL SERVICE BULLETIN FROM THE MANUFACTURER. THIS CONDITION OCCURRED ON ONE PREVIOUS OCCASION WITHIN THE LAST 45 DAYS. ON BOTH OCCASIONS VEHICLE WAS STATIONARY HOWEVER IF IT WERE OCCUR WHILE MOVING THE STEERING WHEEL WOULD LOCK AND DRIVER WOULD BE UNABLE TO AVOID A COLLISION. THIS IS A WELL DOCUMENTED AND WIDELY KNOWN SAFETY DEFECT FOR WHICH THE MANUFACTURER SHOULD BEAR THE COST OF CORRECTING (AT THE CURRENT TIME VEHICLE OWNERS ARE CHARGED BETWEEN $1200-$1700 TO PERFORM THE DEFECT CORRECTION OUTLINED IN THE MANUFACTURER'S TECHNICAL SERVICE BULLETIN). *TR

Mileage: 82,000

PROBLEM WITH THE IGNITION SWITCH. THE WHOLE CAR SHUT DOWN AFTER BEING INSPECTED. IT SAID TO BE A INTERLOCK SWITCH PROBLEM I'LL HAVE TO HAVE THE CAR TOWED BECAUSE IT WILL NOT TURN ON IT IS SHUT DOWN .

Mileage: 80,000

PASSENGER SEAT AIRBAG SENSOR NOT WORKING WHEN SOMEONE SITS ON THE SEAT ALSO PASSENGER SIDE ELECTRICAL SYSTEM NOT WORKING AND CAUSING THE PASSENGER SIDE LIGHTS TO STAY ON WHEN VEHICLE IS OFF AND MERCEDES DOES NOT WANT TO DO ANYTHING ABOUT AND SAYS IT IS OUT OF WARRANTY AND I NEED TO PAY TO HAVE THE WHOLE SYSTEM REPLACED

Mileage: 78,000

MY C300 STRANDED ME IN DEMING, NM. WE HAD LEFT EL PASO HEADING HOME TO PHOENIX. QUICK BIO BREAK IN DEMENT, AND THAT'S WHERE MY C300 WOULDN'T START. THE SHOP IN DEMING SAID THAT THE CAR WOULD NEED TO BE TOWED BACK TO THE DEALER IN EL PASO. TURNED OUT MY STEERING COLUMN CONTROL LOCK MODULE NEEDED TO BE REPLACED. THE DEALERSHIP ORDERED THE PART AND TWO DAY AND $1,400 LATER I WAS ABLE TO DRIVE BACK TO PHOENIX. BETWEEN TOWING, LODGING IN DEMING AND EL PASO, MEALS, ETC I WAS OUT OVER 2K. THIS IS SO I CAN START MY CAR. ACCORDING TO MY LOCAL MB DEALER MY SERVICE ADVISOR SAID HE SEES ONE OR TWO A MONTH WITH THIS PROBLEM. I PICKED UP THE CAR IN 2012 WITH 50K MILES. THIS ISSUE CAME 70K TROUBLE FREE MILES LATER. AMAZED THAT ONE LITTLE PART COULD STRAND ME WITH NO WARNING.

Mileage: 126,000

"TAKATA RECALL" WHEN I WAS DRIVING AFTER A OIL CHANGE, I HEARD A NOISE THAT SOUNDED LIKE SOMEONE HIT MY CAR. I WAS SCARED AND SHAKY SO I PULLED OVER COULD SEE ANYTHING BUT I HEARD A TICKING NOISE. THEN I REALIZED THE HEAD REST MINI AIR BAG BLEW UP AND THE WIRING INSIDE THE HEAD REST WAS BURNING. THIS HAPPENED WHILE I WAS DRIVING. I COULD HAVE GOT INTO AN ACCIDENT. I HAD TO PULL OVER RIGHT WHERE ALL THE TRAFFIC WAS BECAUSE MY HANDS WERE SHAKING AND I DIDN'T KNOW WHAT TO DO WITH THE BURNING SMELL. I HAD MY HAZARDS ON AND PEOPLE WENT AROUND ME. THEN ALL KINDS OF ALERTS WENT OFF ON MY CAR. I ONLY HAD IT FOR A YEAR AND A HALF IT SHOULDN'T DO THAT. SOMETHING IS REALLY WRONG AND THIS IS DANGEROUS WHILE SOMEONE IS DRIVING. MY TIRES AND ALL OF A SUDDEN THE MUFFLER IS MAKING NOISES NOW TOO WHAT IS GOING ON WITH THIS CAR. IT'S TREATED WELL I'M SCARED TO DRIVE IT NOW. I'M STILL MAKING PAYMENTS ON IT. IT'S WAS FOR ME FAIRLY NEW AND STILL GOOD, DO I THOUGHT. I'M VERY DISAPPOINTED AND NEED SOME ANSWERS. I WAS TOLD THAT MAYBE IT'S THE EPS CONTROL UNIT BUT HAVEN'T WENT TO MERCEDES DEALER YET BECAUSE I'M DISCOURAGED ABOUT THIS CAR AND I HAVEN'T BEEN FEELING GOOD.

Mileage: 144,065

'TAKATA RECALL ' DRIVE MY 2009 C300 TO STORE EVERYTHING WORKED PERFECTLY . CAME OUT OF STORE CAR DEAD , NOTHING . MERCEDES TECH JUMPED CAR (NOTHING) CHECKED ALL FUSES THEY ARE GREAT . LONG SHORT EIS NEEDS REPLACING . I HAVE READ BLOG AFTER BLOG ABOUT THIS VERY SAME ISSUE YET NO RECALL . I AM A FIFTY YO WOMAN STRANDED OUTSIDE PUBLIX BY MYSELF . EXTREMELY DANGEROUS !!! COST TO REPAIR 1200 . SERIOUSLY??

Mileage: 90,000

TL* THE CONTACT OWNS A 2009 MERCEDES-BENZ C300. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR ILLUMINATED. IN ADDITION, BOTH TURN SIGNAL INDICATORS AND WINDSHIELD WIPERS FAILED TO FUNCTION WHEN THE AIR BAG INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 16V081000 AND 18V043000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 118,599.

Mileage: 118,599

DRIVER AND PASSENGER AIRBAGS HAVE BEEN RECALLED AND CAN CAUSE INJURY OR DEATH IN A FRONTAL COLLISION. THERE HAS NOT BEEN ANY COMMUNICATION AS TO WHEN A FIX WILL OCCUR AND HAVE BEEN TOLD BY SERVICE ADVISOR THAT THERE SHOULD NOT BE A PROBLEM WITH THE AIRBAGS IF IN COLLISION IN CALIFORNIA UNTIL A FIX. ALSO MANY OTHER COMPLAINTS OF BEING STRANDED DUE TO IGNITION SWITCH FAIL THAT LOCKS STEERING WHEEL AND IS A $1,300 FIX.

Mileage: 48,000

2009 MERCEDES-BENZ C300. CONSUMER WRITES IN REGARDS TO TAKATA AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE ELECTRONIC SWITCH THAT IS LOCATED IN FRONT OF THE AIRBAG FREQUENTLY LOCKED THE STEERING WHEEL AND THE CAR WON'T START, WHILE THE VEHICLE IS IN MOTION. *JS

IGNITION SWITCH FAILED AT 92,000 MILES. CAR WAS WORKING FINE AND WOULD NOT START AGAIN ONCE PARKED. DASH LIGHTS & RADIO TURNED ON, BUT CAR WOULD NOT START. HORN DID NOT WORK AND GEARS WOULD NOT SHIFT WITH KEY TURNED ON START POSITION. HAD TO GET CAR TOWED AND COST $1,400 TO FIX. ASIDE FROM THIS, I HAVE REPLACED THE ALTERNATOR, CAR COMPUTER, VALVE COVER, AND AIR FLOW SENSOR. CATALYTIC CONVERTERS ALSO WENT OUT, AL WITHIN A 4 MONTH PERIOD.

Mileage: 92,000

I PUT THE KEY IN THE IGNITION TURN IT TO START THE CAR AND NOTHING HAPPENS, NONE OF THE ELECTRICAL COMES ON EXCEPT FOR LIGHTS ON THE INSTRUMENT PANEL. THE CAR DOESN'T EVEN TRY TO START. SOMETHING IS WRONG WITH THE ELECTRONIC IGNITION SYSTEM.

Mileage: 73,000

IGNITION SWITCH FAILED AT 76K MILES. GEAR SHIFT WILL NOT GET OUT OF PARK, STEERING WHEEL WILL NOT UNLOCK AND CAR WILL NOT START. KNOWN TO BE A COMMON ISSUE THAT AFFECTS ALL MERCEDES WITH ELECTRONIC IGNITION. MERCEDES SHOULD BE BROUGHT TO COURT VIA CLASS ACTION FOR THIS.

Mileage: 76,000

09 MERCEDES C300 THIS IS A VERY COMMON PROBLEM AFTER 80K MILES THE SOLUTION TO THIS PROBLEM IS TO REPLACE CAR NEEDS A NEW ELECTRONIC STEERING LOCK (ESL SO THEY MAKE A RECALL

Mileage: 81,200

TAKATA RECALL - NHSTA RECALL NUMBER 16V081 AND 17V017 AND NHSTA RECALL NUMBER 15V711 REGARDING THE SRS CONTROL MODEL. I HAVE RECEIVED SEVERAL NOTICES OF THESE 3 VERY DANGEROUS AND URGENT RECALLS. MY VEHICLE IS SUBJECT TO THESE RECALLS AND NO REMEDY HAS BEEN PROVIDED FOR ALL. I HAVE CONTACTED THE MANUFACTURER AND MERCEDES BENZ DEALERSHIP TO HAVE THESE RECALLS FIXED, BUT I AM TOLD THEY HAVE NO PARTS TO FIX THE RECALL, NO REMEDY HAS BEEN PROVIDED AND THERE IS NOTHING THEY CAN DO TO ADDRESS THE RECALLS - MEANWHILE, I AM AT RISK EVERY TIME I GET BEHIND THE WHEEL AND CONTINUE TO RECEIVE NOTICES ABOUT HOW DANGEROUS THIS RECALL CAN BE, LIFE THREATENING. NOW TAKATA IS FILING BANKRUPTCY AND IT HAS BEEN YEARS SINCE THE RECALLS WERE ISSUED - WHY IS THERE NO REMEDY AVAILABLE TO FIX THIS? NO DEALERSHIP WILL ADDRESS THE ISSUES, IT IN JUST AN ON GOING, NEVER ENDING GAME. I WANT TO KNOW HOW I CAN FIX MY DEFECTIVE CAR BEFORE MY WIFE, CHILDREN, OR MYSELF ARE INJURED OR KILLED DUE TO THE SEVERITY OF THIS SPECIFIC RECALL.

Mileage: 48,000

CAR WAS OFF AND PARKED IN THE GIANT (LIMERICK, PA) PARKING LOT. I PUT THE KEY IN THE IGNITION, TURNED IT, AND NOTHING HAPPENED. DASH READ "REMOVE KEY." I HAD THE VEHICLE TOWED TO DEALER. STEERING LOCK MECHANISM WENT BAD. FUSE 22 BLEW EVERY TIME WE PUT THE KEY IN THE IGNITION. HAD TO REPLACE PART.

Mileage: 81,000

TL* THE CONTACT OWNS A 2009 MERCEDES-BENZ C300. WHILE ATTEMPTING TO START THE VEHICLE, THE IGNITION FAILED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A LOCAL DEALER (MERCEDES-BENZ OF LONG BEACH, 2300 EAST SPRING STREET, SIGNAL HILL, CA 90755) WHERE IT WAS DIAGNOSED THAT THE STEERING LOCK AND COLUMN FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

Mileage: 50,000

CAR WILL NOT START AND STEERING COLUMN IS LOCKED. POWER TO THE DASHBOARD LIGHTS BUT NO TURNOVER. LOCAL SHOP COULD NOT REPAIR. TOWED TO MERCEDES DEALER. LIKELY LOOKING AT A ~$2,000 REPAIR FOR EIS RELATED PROBLEM. CAR ONLY HAS ~90K. PURCHASES AS CPO AND BOUGHT EXTENDED WARRANTY THAT HAS ALREADY RUN OUT.

Mileage: 90,000

THIS 2009 C300 WAS PURCHASED NEW FROM THE MERCEDES BENZ DEALERSHIP IN JACKSONVILLE FL AS A RETIREMENT GIFT FOR 20 YEARS OF NAVAL SERVICE. ABOUT A YEAR LATER I NOTICED THE DAYTIME RUNNING LIGHTS CONTINUOUSLY BLINKING DURING THE DAY. THE NEXT PROBLEM IS WITH THE FRONT HEADLIGHT UNITS EACH TIME A BLUBS BLOWS, IT FUSES EVERYTHING INCLUDING WIRES TOGETHER REQUIRING THE REPLACEMENT OF THE ENTIRE HEADLIGHT UNIT. THIS HAS HAPPEN THREE TIMES WITH BOTH THE LEFT AND RIGHT HEADLIGHT UNITS. THE DIFFERENCE IN PRICE IS $28.00 FOR A REPLACEMENT BLUB VISE $600.00 PLUS DOLLARS FOR THE ENTIRE UNIT. THE DEALERSHIP HAS NO PROBLEM CHARGING ME THE COST TO REPLACE A MANUFACTURES DEFECT AND SAFETY ISSUE. THERE SHOULD BE AN IMMEDIATE RECALL OF THIS UNIT.

Mileage: 45,000

I WENT TO WORK AND MY VEHICLE WAS JUST FINE. I LEFT FOR LUNCH BREAK STOPPED AT THE GROCCERY STORE AND WENT HOME WHICH IS JUST A FEW MILES AWAY. I PARKED MY VEHICLE WENT INSIDE TO DROP MY GROCERIES OFF AND EAT LUNCH AND WHEN IT WAS TIME TO RETURN TO WORK MY CAR WOULD NOT START! I WAS SO PISSED OFF! THE STEERING WHEEL WOULD NOT TURN AND THE GEARS WOULD NOT SHIFT AT ALL. I ONLY HAVE 30K MILES ON MY CAR AND ONE OWNER BEFORE ME. I AM THE ONLY DRIVER AND MY CAR IS IN IMPECCABLE SHAPE! I KNOW IT IS NOT THE BATTERY BECAUSE I JUST PUT A BRANDNEW ONE IN JUST 3 MONTHS AGO. I DO NOT UNDERSTAND WHY THERE HAS NOT BEEN A RECALL FOR THIS ISSUE BECAUSE I SEE THOUSANDS OF COMPLAINTS ABOUT THIS REPAIR SO IT IS OBVIOUSLY A MANUFACTURING ISSUE. WHEN I FIRST BOUGHT MY BENZ I FELL IN LOVE WITH THE BRAND. I HAVE ALWAYS BEEN A AUDI/BMW GIRL BUT VOWED I WOULD NEVER GO BACK UNTIL THIS ISSUE. MERCEDES DOES NOT TREAT IT'S CUSTOMERS RIGHT SO THIS WILL BE MY LAST BENZ! RECALL THIS ISSUE BENZ!

Mileage: 30,000

SOCKETS FOR THE PARKING LIGHTS ABOVE THE HEADLIGHTS MELTED. KNOWING THAT SOMETHING SIMILAR WAS ADDRESSED WITH THE TAIL LIGHTS, SEEMS TO BE RELATED. THE TAIL LIGHTS MELTED THE CARRIER AND THE CABLES NOW THE SAME IS HAPPENING ON THE FRONT OF THE CAR. I AM NOT THE ONLY OWNER OF MB C300 EXPERIENCING A ISSUE. WE ARE CONCERNED THAT OUR CARS CAN CATCH UP ON FIRE.

UNABLE TO START THE CAR. ABLE TO OPERATE LIGHTS AND RADIO, BUT NOTHING ELSE. THERE WAS NO WARNING OF AN ISSUE. BATTERY WAS GOOD. CHECKED ON LINE FOR PROBLEMS WITH STARTING FOR THIS MODEL AND NOTIFIED THE DEALER. CAR WAS IN THE GARAGE AT THE TIME. THIS COULD HAVE OCCURRED AT ANY TIME. UNABLE TO PUT THE CAR IN NEUTRAL OR TURN THE STEERING WHEEL. CAR ENDED UP BEING TOWED TO THE DEALER. THEY REPLACED THE ELECTRONIC STEERING LOCK. THIS IS NOT THE TYPE OF ISSUE THAT YOU WANT TO HAPPEN TO YOU WHEN YOU ARE AWAY FROM HOME.

Mileage: 72,269

ELS/EIS SYSYTEM. MY 2009 C300'S IGNITION/STEERING LOCKED UP. NEITHER KEY WILL WORK. CAR COMPLETELY SHUT DOWN. HAVE FOUND 100'S OF THE EXACT SAME FAULTY EQUIPMENT COMPLAINTS REGARDING THIS ISSUE ONLINE. ( HTTP://WWW.ARFC.ORG/COMPLAINTS/2009/MERCEDES/C300/STEERING/PROBLEM.ASPX ). THIS JUST ONE OF MANY COMPLAINT SITES LISTING THE SAME PROBLEM. I HAD TO HAVE THE CAR TOWED TO MY LOCAL REPAIR FACILITY. THEY INFORMED THAT (ONLY) MERCEDES DEALERS CAN REPAIR THE PROBLEM BECAUSE OF THE "CODES" REQUIRED & THAT MERCEDES WILL NOT RELEASE THESE CODES AND/OR WILL NOT SUPPLY THE REPLACEMENT PARTS TO "OTHER" GARAGES. I (NOW) HAVE TO HAVE THE CAR TOWED AGAIN TO MERCEDES BENZ. COSTS RANGE (ACROSS USA), FROM $1,100.00 UP TO $3,300.. THE CAR WAS PARKED AND THERE WAS NO "PRIOR" WARNING DISPLAYED ON THE "INSTRUMENT PANEL" WARNING SYSTEM.. WITH ALL THESE EXACT SAME COMPLAINTS, REGARDING THIS EXTREMELY EXPENSIVE REPAIR IS APPARENT THAT THIS IS A "FAULTY" SYSTEM AND WHY THE NHTSA HAS NOT ISSUED A "RECALL" IS BEYOND COMPREHENSION. CONSUMERS DESERVE BETTER WHEN PURCHASING AN AUTO OF SUCH "SUPPOSED" QUALITY.

Mileage: 87,000

TL* THE CONTACT OWNS A 2009 MERCEDES BENZ C300. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, IT FAILED TO START. THE VEHICLE WAS TOWED TO A DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,076. THE VIN WAS NOT AVAILABLE.

Mileage: 72,076

TL* THE CONTACT OWNS A 2009 MERCEDES BENZ C300. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE ENGINE, THE KEY FAILED TO TURN FROM THE OFF TO ON POSITION AND THE STEERING WHEEL SEIZED. WHEN THE FAILURE OCCURRED, ALL THE WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 133,000.

Mileage: 133,000

COMMON AND KNOWN ISSUE WITH M BENZ C300 EIS/ELS/STEERING COLUMN. CAR ENGINE JUST DIES AND WILL NOT START DUE TO ELECTRICAL COMPONENT MALFUNCTION. AN EXPENSIVE, POSSIBLY DANGEROUS PROBLEM THAT HAS NOT BEEN RECOGNIZED BY MERCEDES-BENZ IT APPEARS FROM THE OTHER COMMENTS ON THIS FORUM AND OTHERS. MY 2009 C300 WAS RUNNING FINE. I MAINTAIN REGULAR SERVICE. STOPPED TO GRAB LUNCH. FORTUNATELY, I WAS NOT IN MOTION OR IN A DANGEROUS AREA OR IN THE MIDDLE OF NIGHT IN THE MIDDLE OF NOWHERE. THE CAR WOULD NOT RE-START, YET THE LIGHTS, RADIO, PANEL ALL APPEARED TO BE WORKING, ALTHOUGH "REMOVE KEY FROM IGNITION" MESSAGE APPEARED. THOUGHT IT COULD BE A BATTERY OR ALTERNATOR ISSUE. HAD TO HAVE CAR TOWED TO 2 DIFFERENT PLACES, THE LAST OF WHICH WAS THE MBENZ DEALERSHIP OVER AN HOUR AWAY. THIS OCCURRED AT 80K MILES ON ODOMETER. A MAJOR SAFETY AND POSSIBLY DANGEROUS SITUATION. I THOUGHT THE MB BRAND WAS ABOUT RELIABILITY, QUALITY, SAFETY. SO DISAPPOINTED. MANUFACTURER'S DEFECTIVE PRODUCT.

Mileage: 80,000

THE CAR WILL NOT START, FROM STATIONARY. IT WAS PARKED THERE 10 MINUTES AGO. TOWED TO THE DEALERSHIP AND WAS TOLD IT HAS A BAD ESL (ELECTRONIC STEERING LOCK). THE REPAIR BILL OVER $1300.00. THE ISSUE HAS BEEN WIDELY REPORTED AND SEEMS TO BE A MANUFACTURING DEFECT. MERCEDES BENZ SHOULD COVER THIS COST.

Mileage: 82,600

WENT TO GET IN MY CAR TO GO HOME. ONCE I PUT MY KEY IN THE IGNITION AND TURN IT, NOTHING HAPPENS. THE STEERING WHEEL REMAINS LOCKED, AND THE CAR WILL NOT START. I CAN HEAR THE STEERING LOCK CLICK, BUT NOT UNLOCK THE STEERING WHEEL AS SOON AS I PUT MY KEY IN THE IGNITION.

Mileage: 91,205

I PARKED THE CAR, AND TURNED IT OFF COMPLETELY. WHEN I RETURNED TO THE CAR, THEY KEY FOB WOULD ONLY TURN THE DASHBOARD LIGHTS ON, BUT THE CAR WILL NOT START. THE STEERING WHEEL IS LOCKED, AND I CANNOT CHANGE THE GEAR FROM "P". A MESSAGE WOULD APPEAR "REMOVE KEY FROM IGNITION" WHENEVER THE DOOR IS OPEN. I HAVE SEARCHED AND IT APPEARS TO BE A VERY COMMON PROBLEM IN THESE MODELS, WHERE THE EIS OR ESL FAILS FOR NO REASON. THE QOUTES FOR THIS REPAIR RANGE FROM $1000 TO $3000. I HAD TO TOW THE CAR TO MY APARTMENT, AND NOW I HAVE TO TOW THE CAR TO THE DEALERSHIP BECAUSE THEY ARE THE ONLY ONES WHO CAN SOLVE THIS ISSUE AND REPROGRAM IT AFTER INSTALLING THE NEW PARTS.

Mileage: 117,000

WHEN I RETURNED TO MY CAR IN THE PARKING LOT AFTER GROCERY SHOPPING IN THE EVENING, THE CAR WOULD NOT START. THE RADIO AND LIGHTS ON THE DASHBOARD WORKED AND THE SEAT MOVED, BUT THE ENGINE WOULD NOT START. I HAD THIS CAR CHECKED NOT TOO LONG AGO AND EVERYTHING WAS FINE, BUT THE CAR JUST DECIDED NOT TO WORK SUDDENLY. THIS IS ESPECIALLY SCARY FOR A FEMALE STRANDED IN A PUBLIC PARKING LOT AT NIGHT. I DID NOT GET ANY WARNING MESSAGES BEFORE THE INCIDENT. I HAD TO CALL ROADSIDE ASSISTANCE AND TRY JUMP STARTING IT FIRST, WHICH WASN'T THE PROBLEM AS THE BATTERY WAS FULLY CHARGED. I ENDED UP HAVING TO TOW THE CAR EARLY NEXT MORNING BECAUSE THE DEALER WAS CLOSED AND HAD TO TAKE A CAB HOME. WHEN I WENT TO THE DEALER AND STATED ALL THE "SYMPTOMS", MB KNEW RIGHT OFF THE BAT WHAT THE PROBLEM WAS, WHICH TO ME IS ALARMING. THEY TOLD ME THEY ARE 99% SURE IT IS EITHER ELECTRONIC IGNITION SWITCH OR ELECTRONIC STEERING LOCK PROBLEM AND IT WOULD COST ME $1200 TO REPAIR IT. IT OBVIOUSLY IS A VERY COMMON ISSUE. THEY ARE VERY WELL AWARE OF IT, YET THEY ARE NOT DOING NOTHING ABOUT IT, AS (THEY SAY) IT IS NOT A SAFETY PROBLEM. HOW IS THIS NOT A SAFETY PROBLEM WHEN THE DRIVER DOESN'T GET A SLIGHTEST WARNING OR EVEN A MESSAGE THAT THE CAR WON'T START AND WILL LEAVE YOU STRANDED WHEREVER YOU ARE? AS A YOUNG FEMALE LIVING IN A CITY WITHOUT FRIENDS AND FAMILY TO HELP OUT, ESPECIALLY AT NIGHT IN A PUBLIC SPACE, THIS IS QUITE FRIGHTENING. I ALMOST HAD A PANIC ATTACK, BECAUSE I DIDN'T KNOW WHAT TO DO AND NEVER HAD TO CALL ROADSIDE ASSISTANCE. THE ONLY REASON I HAD GOTTEN A MERCEDES BENZ WAS FOR ITS SAFETY. MB SITE STATES: "TRUE TO THEIR HERITAGE, THEY'RE ENGINEERED TO PROTECT YOU IN WAYS YOU MIGHT NEVER HAVE IMAGINED. AND WITH THE HOPE THAT YOU'LL NEVER HAVE TO." HOW DID MB PROTECT ME? MB HAS ONLY ENGINEERED THE CAR TO RIP OFF CUSTOMERS AND NOT LIVE UP TO ITS BRAND. THIS IS VERY DISAPPOINTING. *TR

Mileage: 55,000

ESI AND KEY WENT OUT AND CAR ONLY HAS A BIT OVER 100,000 MILES; LOCKS STEERING AND SHIFTER.

Mileage: 102,000

I BOUGHT MY MERCEDES BENZ AND NOTICE THAT MY TAIL LIGHT AND THE LIGHT ON THE FRONT OF THE CAR WILL TURN ON BY ITSELF WHILE MY CAR WAS PARKED IN THE MORNING MY CAR BATTERY WILL BE DEAD NEEDING A CHARGE. I HAD A RECALL FROM MERCEDES BENZ DEALER AND I TOOK THE CAR TO THE DEALERSHIP AND SUPPOSEDLY THEY FIX IT AND THE CAR HAD GOTTEN WORSE. IT HAD BURNED THE HARNESSES AND FOG HARNESS, WHILE I WAS DRIVING THE CAR WAS ACTING LIKE SHUTTING OFF THE RADIO AND AC WILL START SHUTTING OFF AND TURNING ON AT THE SAME TIME WHILE I WAS ON THE HIGHWAY ON MY WAY HOME FROM WORK. RIGHT NOW MY CAR ONLY HAVE WORKING THE HIGH BEAM. I BEEN GETTING A LOT OF RECALLS FOR THIS CAR BUT REALLY IT SEEMS LIKE I'M LOOSING MY TIME . *TR

MY CAR WILL NO LONGER START. ALTHOUGH THE LIGHTS AND RADIO STILL WORK, THE WINDOWS AND AC DON'T, AND THE CAR WON'T START, NOR CAN I CHANGE THE GEAR. IT SEEMS TO BE A PROBLEM WITH THE STEERING COLUMN/ EIS. I NOW HAVE TO TAKE IT INTO THE BENZ DEALERSHIP AND PAY A HEFTY AMOUNT TO GET IT FIXED, SINCE NO OTHER MECHANIC CAN SEEM TO DO IT. THIS SEEMS TO BE A COMMON PROBLEM WITH THE 2009 C300 YET THERE'S NOT A RECALL ON IT. GO FIGURE.

Mileage: 61,000

I HAVE A 2009 MERCEDES BENZ C300 4MATIC, MY VEHICLE WAS JUST SERVICED ONE MONTH AGO FOR 2 RECALLS. AIRBAG/TAIL LIGHTS. AFTER MY VEHICLE IS SERVICED I ASK THE MB TECH REGARDING THE EIS SWITCH - WHICH STARTS THE VEHICLE. I WAS CONCERNED THIS MAY HAPPEN TO MY VEHICLE AND FOR HIM TO INSPECT THE ELEMENT. TECHNICIAN SAID I AM ALL SET, AND NOW MY VEHICLE IS STRANDED JUST PICKED UP BY A FLATBED TO MY LOCAL MECHANIC. I CALLED MB THE ISSUE I WAS HAVING AND I TOLD THEM THE SITUATION. THE TECH FROM SHREWSBURY MB WILL GET BACK TO ME ON MONDAY. TODAY IS SATURDAY 09/24/16.

TARAKA RECALL. SMART KEY NOT BEING RECOGNIZED , VEHICLE DEAD NEED TOW TRUCK TO DEALER VERY EXPENSIVE ,HAD BATTERY BUT ALL DEAD COST $1600.00 PLUS ON A 72000 MILE VEHICLE.ALSO FRONT SWAY STABILIZER BAR NEED TOTAL REPLACING (DEALER PART ONLY) SINCE ITS MAKING NOISE. BUSHINGS CANNOT BE CHANGED LIKE OTHERS THE WHOLE BAR NEEDS TO BE PURCHASE AT DEALER WITH BUSHING VULCANIZED TO IT. ON THE SMART KEY THE VEHICLE WAS STATIONARY THANK GOD

Mileage: 72,000

THE ELECTRONIC STEERING LOCK SUDDENLY FAILED MAKING IT IMPOSSIBLE TO START THE CAR. THIS IS A VERY COMMON PROBLEM WITH MERCEDES OF THIS ERA, THIS HAPPENS WITHOUT WARNING, AND MERCEDES IS AWARE OF THE PROBLEM, BUT CHARGES APPROX. $1,200 TO REPLACE THE LOCK. THIS LEAVES MOTORISTS STRANDED.

Mileage: 88,000

WITH THE VEHICLE PARKED, THE CAR WON'T START, BATTERY AND LIGHTS WORK FINE, WHEN TURNING KEY THE ENGINE DOES NOT TURN OVER. THE STEERING WHEEL IS LOCKED AND IT WON'T SHIFT INTO NEUTRAL. SOUNDS LIKE THE SAME EIS PROBLEM THAT SO MANY OTHERS HAVE.

WITH THE VEHICLE PARKED, THE CAR WON'T START, BATTERY AND LIGHTS WORK FINE, WHEN TURNING KEY THE ENGINE DOES NOT TURN OVER. WHEN INSERTING THE KEY IT DOESN'T MAKE THE LOCKING SOUND IT USUALLY MAKES. THE STEERING WHEEL IS LOCKED AND IT WON'T SHIFT INTO NEUTRAL. SOUNDS LIKE THE SAME EIS PROBLEM THAT SO MANY OTHERS HAVE RAN INTO.

Mileage: 120,000

IN STATIONARY POSITION IN A PARKING LOT STEER WHEEL LOCKS UP WHEN PARKED WITH WHEELS FORWARD / TURNING KEY TO START ENGINE DOES NOT WORK

MY MERCEDES WAS HIT IN THE FRONT IN DECEMBER AND AFTER PARTIAL REPAIRS WERE DONE, WE PICKED UP THE CAR AND ON 2ND DAY OF HAVING IT, IT WOULD NOT START. THOUGHT IT WAS BATTERY BUT OF COURSE IT WASN'T . HOOKED UP TO OUR SCANNER AND ALL KINDS OF CODES WERE DISPLAYED SO WE HAD TO HAVE IT TOWED BACK TO WHERE REPAIRS WERE DONE AND THEY DETERMINED IT WAS ESL MODULE AND THEIR OPINION IT WAS CAUSED BY ACCIDENT. $2700.00 LATER OUT OF MY OWN POCKET WE HAVE CAR BACK AND FIXED. SO WHO IS RESPONSIBLE FOR THIS, NOT US. I BELIEVE THAT MERCEDES SHOULD TAKE CARE OF THEIR CUSTOMERS AND THE OTHER INSURANCE SHOULD PAY FOR THIS ALSO. I SEE THAT A LOT OF PEOPLE ARE HAVING THE SAME ISSUE WITH THIS BUT MINE I BELIEVE WAS CAUSED BY ACCIDENT.

Mileage: 70,000

STATIONARY WHILE AT THE REST AREA DURING A HOT SUMMER DAY ON THE SIDE OF THE HIGHWAY. THE STEERING COLUMN OR ELECTRONIC STEERING LOCK (ESL) FAILED AND THE CAR WOULD NOT START.CAR WON'T START AND STEERING WON'T UNLOCK... I STOPPED AND CUT THE ENGINE OF AND TRIED RESTARTING THE CAR IT WON'T DO ANYTHING. THIS PARTICULAR PART IS FAULTY ON MOST 2008-2009 MERCEDES C300. SEVERAL HUNDRED THOUSANDS ARE HAVING ISSUES WITH THIS PARTICULAR PART AND AT MOMENTS THEY GET IT WORKING AND AT OTHER TIMES NOT SO MUCH. THIS PART NEEDS TO BE RECALLED SINCE IT IS A DEALER ONLY REPLACEMENT PART AND NO ONE CAN TOUCH IS BESIDES THE DEALER DUE TO THEFT AND SECURITY MEASURES. MERCEDES HAS THIS PARTICULAR ISSUE CORNERED AND IS NOT DOING ANYTHING TO WORK WITH THE CUSTOMER.

Mileage: 100,000

CAR WON'T START AND STEERING WON'T UNLOCK...WHENEVER I STOP AND CUT THE ENGINE OF AND TRY STARTING G THE CAR IT WON'T DO ANYTHING. THEN AFTER A GOOD HOUR IT WILL START...THEN I DRIVE HOME AND STOP IT WON'T START. EVERYDAY TWICE A DAY... WHEN J GO TO WORK OR WHEN I COME HOME.

STATIONARY WHILE AT THE REST AREA DURING A HOT SUMMER DAY ON THE SIDE OF THE HIGHWAY. THE STEERING COLUMN OR ELECTRONIC STEERING LOCK (ESL) FAILED AND THE CAR WOULD NOT START. THIS PARTICULAR PART IS FAULTY ON MOST 2008-2009 MERCEDES C300. SEVERAL HUNDRED THOUSANDS ARE HAVING ISSUES WITH THIS PARTICULAR PART AND AT MOMENTS THEY GET IT WORKING AND AT OTHER TIMES NOT SO MUCH. THIS PART NEEDS TO BE RECALLED SINCE IT IS A DEALER ONLY REPLACEMENT PART AND NO ONE CAN TOUCH IS BESIDES THE DEALER DUE TO THEFT AND SECURITY MEASURES. MERCEDES HAS THIS PARTICULAR ISSUE CORNERED AND IS NOT DOING ANYTHING TO WORK WITH THE CUSTOMER. IF I WOULD HAVE BEEN STUCK ON THE SIDE OF THE HIGHWAY WITH CHILDREN THAT'S A SAFETY RISK AND I BELIEVE MERCEDES SHOULD RECALL THIS PARTICULAR ISSUE AND BE LOYAL TO ITS CUSTOMERS.

Mileage: 75,500

WENT TO START MY CAR YESTERDAY MORNING AND WOULD NOT START. VERY ODD MESSAGE ON THE DISPLAY I HAD NOT SEEN BEFORE LIKE "REMOVE KEY FROM IGNITION". STEERING WHEEL LOCKED BUT SOME LIGHTS WORKED AND NEW BATTERY REPLACE LAST WEEK. TOWED IT TO "GRANNY'S GARAGE" WHO TOLD ME ONLY THE DEALER CAN REPAIR THIS. NOW BEING TOWED TO DEALER IN SANTA BARBARA. SOUNDS EXACTLY WHAT OTHER 2009 C300 OWNERS HAVE STATED ESP/EIS FAILURE. I WILL KNOW TOMORROW. THIS IS SUCH A WELL DOCUMENTED AND CONSISTENT PROBLEM WITH THE 2009 C300 AND MERCEDES REALLY SHOULD TAKE CARE OF THEIR CUSTOMERS AND RECALL. PERFECT FOR A CLASS ACTION LAWSUIT, IN MY OPINION., ESPECIALLY SINCE THE "DEALER" IS THE ONLY ONE ALLOWED TO REPAIR.

Mileage: 85,111

"TAKATA RECALL" I WAS DRIVING TO WORK AROUND 10:30 AM IN MY 2009 MERCEDES BENZ C300 ENJOYING THE COMMUTE. AS I APPROACHED THE STOP LIGHT.....BLANK!!!! I LASTLY REMEMBER BREAKING ....TO OPEN MY WATERING EYES TO SEE THAT I HIT ANOTHER VEHICLE AND DON'T RECALL ANYTHING AT ALL. AS I GET UP IN REALIZED THAT MY HEAD HURTS AND THERE WAS A SMALL TEAR IN THE STEERING WHEEL AS A SMALL PORTION OF THE BAG DEPLOYED BUT NOT FULLY.. IT APPEARED TO BE A FAULTY BAG THAT HAS CAUSED THIS SERIOUS INCONVENIENCE.

Mileage: 112,000

MY M.B. 2009 HAS ONLY 52690 MILES, RARELY DRIVING. ON MAY 28TH, 2016, MY WIFE DROVE THE CAR TO SEE HER COUSIN, WHEN GOT OUT AT 10:00PM, CAR WAS NOT STARTING, BATTERY WAS OK, LIGHT ON, RADIO ON, WINDOWS NOT ON. NEEDED TO WAIT UNTIL MONDAY MORNING, TOWED TO DEALER: EIS STEERING LOCK FAILED, COST $1121.88 FOR THE EIS. SERVICE CONSULTANT ADVISED MANY M.B HAS THE SAME FAILURE. GO TO NHTSA, SAW A LOT OF COMPLAINT WITH THE SAME PROBLEM. PLEASE INVESTIGATE THE INCIDENT AND ISSUE A RECALL WITH M.B., IT'S VERY UNSAFE FOR DRIVING BECAUSE IT CAN HAPPENED ANY TIME, MOSTLY NIGHT TIME WITH A FEMALE DRIVER. ONLY M.B. CAN REPAIR THE EIS AND IT'S VERY EXPENSIVE.

Mileage: 52,690

WHEN I'VE GOT TO THE CAR, PUT THE KEY IN THE IGNITION, AND TURN THE KEY WITH NO CRANK NOISE IN THE ENGINE. AFTER A LOT OF TRIES I HAD NOTICED THAT MY STEERING WAS NOT UNLOCKING, WINDOWS DON'T WORK NO LIGHTS ON LIKE ABS, CHECK ENGINE OR ALL THE LIGHTS THAT COME ON WITH THE KEY ON THE ON POSITION, AND THAT THE CAR WOULD NOT SHIFT IN NEUTRAL. AFTER TRYING TO JUMP THE CAR AND REARMING/DISARMING THE ALARM I CHECKED ON LINE AND FOUND OUT THAT A LOT OF PEOPLE HAVE THE SAME PROBLEM WITH THEIR MERCEDES. HERE IS WHAT I EXPERIENCED 1.PUT KEY INTO IGNITION, STEERING WHEEL DOESN'T UNLOCK. 2.INSTUMENT CLUSTER DISPLAYS "REMOVE KEY FROM IGNITION". 3.TURN KEY TO ACCESSORY, NO LIGHTS ON DASHBOARD, ONLY THE RADIO WORKS, WINDOWS DON'T WORK. 4.TURN KEY ALL THE WAY TO START CAR, NOTHING HAPPENS.

THE CAR WAS RUNNING FINE. IT WAS PARKED AND SHUT OFF. WHEN I RETURNED, THE CAR WOULD NOT START. IT WAS NOT THE BATTERY. THE STEERING WOULD NOT UNLOCK. THE CAR HAD TO BE TOWED IN FOR REPAIR. THE DEALER HAD TO MAKE THE REPAIR AS IT WAS AN ISSUE WITH EITHER THE EIS OR A STARTER ISSUE. INSKIP MERCEDES CAN IDENTIFY EXACTLY WHAT WAS WRONG AS THEY DID THE REPAIR.

Mileage: 104,000

THE CAR WOULD NOT START, THE ELECTRICAL COMPONENT OF THE STEERING WHEAL MALFUNCTIONED, ONLY MBZ HAS THE PART COST $1900 TO REPLACE THE ELECTRICAL PART. DEALER TOLD ME COMMON ISSUE ITS JUST MATTER OF TIME FOR THE PART TO FAIL.

Mileage: 90,000

IGNITION SWITCH - TRIED TO START THE CAR AND IT WOULD NOT TURN BATTERY WAS FINE AND ALL INTERIOR LIGHTS AND ELECTRICAL SYSTEMS APPEARED TO BE FINE. HAD TO HAVE THE CAR TOWED TO THE DEALERSHIP WHERE IT WAS FOUND TO BE A FAULTY IGNITION SWITCH. THIS SHOULD BE RECALLED FOR SAFETY REASONS.

Mileage: 55,000

WHEN LEAVING TO CATCH A FLIGHT I ENTERED MY GARAGE AND UNLOCKED MY CAR LIGHTS CAME ON MY DAY WAS GOING NORMAL. WHEN I WENT TO START MY VEHICLE IT WOULD NOT START. IT SAID TO REMOVE MY KEY FROM THE IGNITION. MY CAR WOULDN'T START. MY HUSBAND AND I CONTACTED MERCEDES BENZ OF HENDERSON AND THEY HAD MY VEHICLE TOWED TO THEIR SHOP. I HAD PURCHASED AN EXTENDED WARRANTY WITH MY VEHICLE SO I WAS SURE I WOULD BE OK. ON MONDAY I RECEIVED AND CALL FROM MERCEDES BENZ OF HENDERSON STATING THAT THE IGNITION LOCK MODULE NEEDED TO BE REPLACED AND IT WOULDN'T BE COVERED BY THE WARRANTY I PURCHASED. SINCE I AM NOT A MECHANIC I ASKED WHAT THE IGNITION LOCK MODULE WAS AND FOUND OUT IT WAS THE COMPUTER THAT READS MY KEY AND PREVENTS THEFT. BASICALLY THE COMPUTER FAILED AND THINKS THAT MY CAR IS STOLEN. THE COST TO REPAIR THIS IS OVER $1,000. THIS IS COMPLETELY UNFAIR. MERCEDES CARS ARE NOT CHEAP NOT TO MENTION PAYING MORE A MONTH TO HAVE ADDITIONAL WARRANTY COVERAGE. I AM APPALLED THAT MERCEDES HAS NOT DONE A RECALL ON THEIR VEHICLES FOR THIS ISSUE. THIS IS A HUGE SAFETY RISK FOR THOSE WHO ARE TRAVELING ESPECIALLY FOR THOSE LIKE MYSELF A WOMEN TRAVELING ALONE. THANK GOD THIS HAPPENED AT HOME AND NOT IN THE MIDDLE OF THE DESERT AS I TRAVEL BACK TO CALIFORNIA OFTEN I THINK IT IS OUTRAGEOUS TO ASK CUSTOMERS TO PAY FOR A DEFAULT/GLITCH IN A VEHICLES COMPUTER. I HAVE CONTACTED MERCEDES BENZ USA TO GET HELP WITH THIS ISSUE AS THERE ARE HUNDREDS OF THEIR CUSTOMERS LIKE MYSELF WHO HAVE HAD AND ARE HAVING THIS SAME ISSUE WITH THE 2009 C300.

STEERING LOCK IGNITION ASSEMBLY. THERE WERE NO SIGNS OR INDICATIONS THAT SOMETHING LIKE THIS WAS GOING TO OCCUR. THANKFULLY I REACHED MY DESTINATION, BACKED UP IN MY YARD AND PARKED. I APROACHED MY VEHICLE BECAUSE I WANTED TO FILL UP FOR THE REMAINDER OF THE WEEK, I UNLOCKED MY DOOR, PLACED MY KEY IN THE IGNITION SWITCH, AND NOTHING HAPPENED. THE RADIO WORKED AND ALSO THE INTERIOR LIGHTS. I TOOK THE KEY OUT AND WENT TO USE THE SPARE KEY, INSERTED IT AND WHILE THE DOOR WAS OPENED THE DISPLAY TOLD ME TO REMOVE THE KEY. THIS COULD PRESENT A VERY DANGEROUS SITUATION FOR A FEMALE WITH CHILDREN IN AN UNFAMILIAR SETTING. AFTER READING UP ABOUT THE PROBLEM I SEE THAT I AM NOT ALONE IN MY TROUBLES. I THINK THIS MALFUNCTION SHOULD INCLUDED IN A RECALL BECAUSE OF THE SAFETY RISKS INVOLVED BECAUSE IT COULD OCCUR AT ANY TIME. THANKFULLY I WAS AT HOME.

Mileage: 159,094

STEERING WHEEL LOCKED WHILE CAR WAS PARKED AND WOULD NOT UNLOCK HAD TO TOW VEHICLE TO DEALER. COST IS $1300 TO FIX NOT COVERED UNDER WARRANTY DEALER REDUCE PRICE TO $1100. THIS SHOULD BE A RECALL AND ALSO A SAFETY CONCERN.

Mileage: 77,250

TAKATA RECALL FROM DEC 2015 FIRST NOTICE FROM DEALER IT'S BEEN FAULTY FOR A LONG TIME NOW AND HAVE CONCERNS ABOUT MY SAFETY WHILE DRIVING OBVIOUSLY IT'S WELL PAST 60 DAYS CAN WE PUT SOME PRESSURE ON THEM. FIX IT NOW!!!!

Mileage: 90,000

I HAD TO STOP ON I95 HIGHWAY FOR AN EMERGENCY AND THE CAR WON'T START AGAIN. I WAITED FOR 20 MINS AND THE CAR STARTED. NEXT DAY, MY WIFE TOOK THE CAR TO OFFICE AND THE CAR HAD SAME ISSUE AND WAS UNABLE TO START. ALL ELECTRICAL WERE WORKING BUT THE ENGINE WAS NOT MAKING ANY NOISE FOR CAR STARTUP AND HAD TO TOW IT TO MECHANIC. BOTH THE TIMES CAR WAS STATIONARY, BUT FIRST TIME IT WAS ON HIGHWAY DUE TO AN EMERGENCY AND IT WAS QUITE SCARY. THE MECHANIC SAID THE C300 HAVE COMMON EIS FAILURE, WHICH NEED TO BE REPLACED.

Mileage: 58,000

TL* THE CONTACT OWNS A 2009 MERCEDES BENZ C300. THE CONTACT STATED THAT AFTER PUTTING THE KEY INTO THE IGNITION, THE SWITCH FAILED TO OPERATE. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

Mileage: 50,000

THE VEHICLE DID NOT RECOGNIZE THE KEY & DIDN'T TURN ON AND WAS NOT SHOWING AS PARKED. CALLED AAA TO CHECK THE BATTERY BUT WAS NOT IT. CALLED TOWING SERVICE TO GET THIS MOVED TO MY MECHANIC & TURNS OUT THIS IS DUE TO BAD ELECTRONIC STEERING LOCK MECHANISM & ONLY DEALER CAN GET THIS REPLACED AND PROGRAMED WHICH COSTED ME $1200. CHECKED & TURNS OUT THIS IS A COMMON PROBLEM WITH 2009 C300. WHY IS IT NOT BEING RECALLED??? THIS CAN BE VERY DANGEROUS WHEN ON THE ROAD!!! HAPPENED RIGHT BEFORE CHRISTMAS SO HAD TO WAIT 2 DAYS FOR MY MECHANIC TO CHECK & TOWED AGAIN TO DEALER AND NOW I'M STILL WAITING FOR THE CAR WITHOUT A CAR FOR A WEEK. THIS IS VERY DISAPPOINTING SINCE I THOUGHT MERCEDES WAS KNOWN FOR SAFETY. HOPE THEY WILL RECALL THIS ISSUE & RE-IMBURSE THE COST. *JS

CAR WAS AT THE PARKING FRONT OF MY HOME, ABOUT TO GO TO WORK , CAR WON'T START , NO WARNING , NOTHING, COMPLETELY DEAD, HAD TO BE WITHOUT CAR FOR A WEEK, REPAIR COSTS 1,200. TOWED TO MERCEDES SERVICE. SPECIFIC ISSUES WAS STEERING COLUMN LOCK FAILED. I HAVE SO MANY ISSUES WITH THIS CAR, LIGHTS, WINDOWS, TIRES, CONTROL POWER FAILS MANY TIMES WHEN CAR IS IN DRIVING MODE. SO MANY OWNERS HAS SAME PROBLEMS, IT IS A SAFETY ISSUES WHY THIS WASN'T REPORTED AND RECALL ON THIS ONE. THOUGHT MERCEDES CARS ARE MOST RELIABLE, OBVIOUSLY THAT'S NOT TRUE . *JS

Mileage: 101,472

WITHOUT A WARNING OR ANY DASHBOARD LIGHTS MY CAR DID NOT START ONE MORNING, IT MADE A GUNCK SOUND AND ABSOLUTELY NOTHING WOULD TURN ON. MY NEIGHBOR THEN TRIED TO JUMP START THE CAR AND ONLY THE RADIO WOULD TURN ON. I THEN CALLED AAA WHO WAS THE ABLE TO START MY CAR AND SAID THE BATTERY WAS GOOD AND THAT I SHOULD BE OKAY TO DRIVE. (I HAD LEFT NOTHING ON THE NIGHT BEFORE) I THEN WENT ON A 3 HOUR DRIVE DURING THE CHRISTMAS BREAK AND ABOUT AND HOUR IN THE CAR BEGAN ACTING WEIRD ALMOST AS IF IT WANTED TO SHUT OFF, AND RANDOMLY A SERVICE "ABS AND ESP" AND "AIR BAG" AND FEW OTHER THINGS WOULD COME ON THE DASH BOARD. AS SOON AS I GOT TO MY DESTINATION AND TURNED THE CAR OFF THE CAR WENT COMPLETELY DEAD, THIS TIME I WOULDN'T EVEN LET ME LOCK THE CAR WITH THE FOB. I HAD AAA COME AGAIN AND THEY WERE ABLE TO WITH A LITTLE PLAYING AROUND WITH THE KEY AND IGNITION, TURN IT BACK ON. MY WHOLE DRIVE BACK WAS WORSE THAN THE DRIVE THERE THAT I EVEN THOUGHT I WASN'T GOING TO MAKE IT HOME SAFELY BUT I MADE AND AGAIN AS SOON AS I PARKED, THE CAR DIED. SINCE IT WAS THE HOLIDAYS I WASN'T ABLE TO GO TO MERCEDES AND IN THE MEANTIME FOR 3 DAYS TRIED TO GET IT ON BUT NOTHING WITH BOTH SETS OF KEYS, THIS TIME IT WOULDN'T EVEN LET ME UNLOCK THE CAR AND THE ALARM KEPT GOING OFF WHEN I WOULD TRY TO UNLOCK IT . I CALLED AAA AGAIN TO UNLOCK AND START MY CAR BUT WERE UNABLE TO START THE CAR, THE ALARM KEPT GOING OFF EVERY TIME WE PUT THE KEY IN THE IGNITION. WHEN LOOKING AT THE SYMPTOMS MY CAR IS HAVING ONLINE THIS SEEMS TO BE A COMMON PROBLEM IN THIS MAKE AND MODEL. THE CLOSEST MB TO ME IS ABOUT A 40 MINUTE DRIVE AND WILL BE VERY COSTLY TO HAVE IT TOWED AND FROM THE COMPLAINTS READ MOST HAVE HAD TO PAY BETWEEN 1200 -1500 TO GET THIS PROBLEM FIXED. I HAVE HAD MY VEHICLE FOR UNDER 2 YEARS, 95K MILES.

Mileage: 94

SO MY 2009 C300 OUT OF NOWHERE DECIDES NOT TO TURN ON WHEN I PUT THE KEY INTO THE IGNITION. THE KEY UNLOCKS THE DOORS AND THE INSTRUMENT PANEL INFORMATION COMES ON. HOWEVER, THE WINDOWS WILL NOT ROLL UP OR DOWN. THE GLOVE COMPARTMENT LIGHT WILL NOT TURN ON AND THE CAR WILL NOT START. INITIALLY, I TRIED MY SPARE KEY FOB (THAT I NEVER USE) AND IT DID TURN THE ENGINE ON AND I DROVE THE CAR AROUND FOR ABOUT 45 MINUTES THINKING IT WAS A BATTERY ISSUE. HOWEVER, THE MOMENT I PARKED MY CAR AND TURNED THE ENGINE OFF, SAME PROBLEM. IT WOULD NOT START NOW WITH EITHER KEY IN THE IGNITION. APPARENTLY THIS IS HAPPENING TO A LOT OF OWNERS WITH THIS MODEL AND YEAR, ALL WITHIN THIS PAST QUARTER OF 2015. WHAT'S GOING ON?

Mileage: 110,000

I HAVE HAD MY 2009 MERCEDES BENZ C300 FOR 5 MONTHS NOW IT WAS A BIRTHDAY PRESENT ON 7/11/15.I DROVE TO THE GAS STATION FILLED IT UP PUT THE KEY IN THE IGNITION IT WAS DEAD.THE LIGHTS AND INTERIOR LIGHTS CAME ON AND THE RADIO BUT THE WINDOWS WOULD NOT LET DOWN THE HORN WOULD NOT BLOW AND SUNROOF DOESN'T WORK TOWED IT TO MERCEDES BENZ ARLINGTON TEXAS IT WILL COST ME 1,386 FOR REPAIRS PLUS A 290.00 DIAGNOSTIC FEE I JUST PAID THE 575.00 CARNOT I HAVE NOT EVEN HAD A CHANCE TO HAVE FUN IN IT IS HAS 49,000 MILES ON IT AND MY WARRANTY DOESN'T COVER ANY OF THE REPAIRS I NEED MY MONEY BACK WHAT A RIP OFF I ONLY DRIVE IT ON SAT. AND SUN.MERCEDES PLEASE DO THE RECALL THIS IS BAD BUSINESS ETHICS FOR MERCEDES BENZ OWNERS ACROSS THE GLOBE HOW YOU GOING TO MAKE US FALL IN LOVE WITH OUR CARS THEN PUNISH US FOR IT IN THE END THAT'S OBSURD AND JUST DOWN RIGHT WRONG I AM OUTRAGED ABOUT THIS YEAR'S BIRTHDAY GIFT AND NOW MY CHRISTMAS IS GOING TO MERCEDES BENZ 1,386 MERRY CHRISTMAS MERCEDES BENZ I KNOW YOUR FAMILIES WILL HAVE A WONDERFUL CHRISTMAS BY TAKING MY FAMILY'S CHRISTMAS MONEY AWAY FROM US NO CHRISTMAS SPECIALS ON SERVICE CHARGE FOR REPAIRS FOR NEW CUSTOMERS THIS YEAR OR NOTHING

Mileage: 49,000

MY 2009 C300 MERCEDES DOES NOT RECOGNIZE THE KEY IN THE IGNITION. I HAD THE CAR TOWED TO THE DEALERSHIP FOR REPAIR. IT'S GOING TO COST $1,200. THIS IS A COMMON PROBLEM WITH THIS MAKE AND MODEL CAR. THERE SHOULD BE A RECALL. I HAD TO PAY TOWING COST TWICE BECAUSE I DIDN'T WANT TO LEAVE MY CAR IN THE RESTAURANT PARKING LOT OVER NIGHT. I TOLD THE CAR HOME THEN I HAD TO TOW IT TO THE DEALERSHIP THE NEXT DAY.

Mileage: 104,000

TL* THE CONTACT OWNS A 2009 MERCEDES BENZ C300. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, IT FAILED TO START. THE CONTACT WAS INFORMED BY AN INDEPENDENT MECHANIC THAT THE FAILURE OCCURRED DUE TO A FAILURE IN THE ELECTRONIC IGNITION SWITCH. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,148. *TR

Mileage: 100,148

TL* THE CONTACT OWNS A 2009 MERCEDES BENZ C300. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE ENGINE FAILED. THE VEHICLE WAS NOT ABLE TO RESTART. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Mileage: 100,000

I BOUGHT THIS CAR 27 DAYS AGO. FRIDAY NIGHT, I OPENED MY GARAGE DOOR AND GOT IN. IT WOULD NOT TURN ON. AFTER GETTING IT INSPECTED, I WAS GIVEN THE NEWS ABOUT THE ELECTRONIC IGNITION SWITCH. AFTER DOING SOME RESEARCH ONLINE, I WAS BAFFLED BY HOW MANY PEOPLE WITH IDENTICAL CARS DISHED OUT THOUSANDS TO PAY FOR THE REPAIR FROM THE DEALERSHIP. WHAT WAS MOST SURPRISING IS HOW IT SEEMS TO HAPPEN AT JUST ABOUT 80K MILES, LIKE CLOCKWORK. MY CAR HAS 78K MILES. THIS REPAIR WON'T BE COVERED BY THE BUMPER TO BUMPER WARRANTY THAT I HAD JUST SPENT THOUSANDS ON. WHY IS THERE NOT A RECALL YET? THIS IS AN EXTREMELY COMMON, CONSISTENT PROBLEM AMONG THESE CARS. I SHOULD NOT HAVE TO PAY NEARLY $2,000 JUST BECAUSE MY CAR IS AT 80,000 MILES.

Mileage: 78,000

MY C300 WAS FUNCTIONING PERFECTLY WITH NO ISSUES. WHEN I CAME OUT TO START THE CAR, IT WOULD NOT RECOGNIZE THE KEY. I HAD IT TOWED TO A DEALER AND THEY INFORMED ME THAT IT'S THE ELECTRONIC STEERING LOCK FAIL. I LOOKED THIS UP AND IT IS SOMETHING VERY COMMON WITH THE 2009 MODEL. THERE ARE SEVERAL POST ON THE INTERNET ASKING FOR THIS TO BE A RECALL ITEM.

Mileage: 140,000

TL* THE CONTACT OWNS A 2009 MERCEDES BENZ C300. WHILE ATTEMPTING TO START THE VEHICLE, IT WOULD NOT START. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC IGNITION SWITCH NEEDED TO BE REPLACED AND REPROGRAMMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000.

Mileage: 95,000

MY CAR ALL OF THE SUDDEN WOULDN'T START. I CALLED ROADSIDE ASSISTANCE AND THEY WERE UNABLE TO JUMP THE CAR, THE BATTERY IS FINE. I HAD TO HAVE THE CAR TOWED TO MERCEDES-BENZ OF CHANDLER AND THEY DIAGNOSED THE ISSUE AS A STEERING LOCK ELECTRICAL FAULT. THE STEERING LOCK WAS REPLACED AT A COST TO ME OF $1065.33 (INVOICE #MBCS314273). UPON RESEARCHING THE ISSUE ON THE INTERNET, THIS APPEARS TO BE A COMMON PROBLEM- MANY OTHER FOLKS REPORTED THE SAME OR VERY SIMILAR (IGNITION SWITCH) ISSUE: HTTP://MBWORLD.ORG/FORUMS/C-CLASS-W204/438212-2011-C300-TOWED-DEALER-IGNITION-SWITCH.HTML

Mileage: 89,000

DROVE MY 2009 MERCEDES C300 SPORT TO EMISSIONS STATION FOR TESTING. THE TECH TURNED OFF THE CAR AND THEN ATTEMPTED TO RESTART IN ORDER TO START/COMPLETE EMISSIONS TESTING AND THE CAR WOULD NOT START. THE STEERING WHEEL WAS LOCKED. THE KEY WOULD TURN BUT WOULD NOT START THE VEHICLE. TURNING THE KEY RESULTED IN OPERABLE INTERIOR LIGHTS, RADIO AND THE LOCKS WORKED BUT NOTHING ELSE. HAD THE CAR TOWED TO DEALER AND, JUST LIKE OTHER OWNERS, THE CAUSE IS A "BAD" STEERING LOCK. COSTS UPWARDS OF $1000 TO FIX, POSSIBLY DOUBLE THAT IF THE IGNITION MODULE ALSO NEEDS REPLACING, WHICH THEY WON'T KNOW UNTIL THEY CAN REPLACE THE STEERING LOCK FIRST. MY CAR HAS 122K MILES, PURCHASED CERTIFIED PRE OWNED. I HAVE SAFETY CONCERNS REGARDING THIS ISSUE SINCE IT SEEMS IT COULD HAVE OCCURRED WHILE I WAS OPERATING THE VEHICLE.

Mileage: 122,000

I WENT TO CLASS ON THE DATE OF 11/13/2015 AND WHEN I CAME OUT THE VEHICLE WOULD NOT START. AFTER HAVING THE VEHICLE TOWED TO THE DEALERSHIP, I WAS ADVISED IT WOULD BE $952.56 FOR AN ELECTRICAL ISSUE DUE TO NO FAULT OF MY OWN AND CAN HAPPEN AT ANYTIME. SO I INQUIRED ON HOW LONG THIS WOULD BE COVERED FOR? I WAS TOLD ITS ELECTRICAL AND CAN HAPPEN AT ANYTIME, IT'S LIKE A CELLPHONE OR A COMPUTER. YET THOSE HAVE WARRANTIES AGAINST ISSUES LIKE THAT WHEREAS SOMETHING I PAID THOUSANDS OF DOLLARS DOES NOT. I HAVE SEEN MANY COMPLAINTS ABOUT THIS ONLINE AND DON'T UNDERSTAND WHY THEY HAVE NOT RECALLED THIS AND CONTINUE TO RIP CONSUMERS OFF. SOME EVEN ADVISING THIS HAS HAPPEN TO THEM ON THE ROAD WHICH COULD VERY WELL LEAD TO A MAJOR ACCIDENT , IT IT HAS NOT ALREADY.

Mileage: 90,000

I HAVE A 2009 MERCEDES BENZ C300 85K MILES I HAD THIS CAR FOR OVER 2 YEARS AND I'M UP TO DATE WITH ALL THE MAINTENANCE ON THE VEHICLE .I HAD A COUPLE OF PROBLEMS WITH IT TAIL LIGHT ,SEAT BELT AND NOW THIS ...TWO DAYS AGO I WENT TO A FRIEND HOUSE THERE WAS NO PROBLEM GETTING THERE BUT WHEN I TURNS THE CAR OFF FOR TWO MINS , THE KEY WOULDN'T START THE CAR. WHEN PUT THE KEY IN THE RECEIVER THE CAR READ THE KEY BUT NONE OF THE LIGHT ON THE DASHBOARD COME ON AND WOULDN'T UNLOCK THE THE STEERING WHEEL AND THE SHIFT KNOB WHEN A OPEN THE DRIVER SIDE DOOR THE CAR WITH TELL ME TO REMOVE THE KEY TOOK THE CAR TO THE DEALER AND IT CAME OUT TO BE A BAD EIS SWITCH THAT WASN'T READING THE KEY ,IT COST ME $1,670 I DID A RESEARCH ON THIS PROBLEM AND IT COME OUT TO BE A VERY COMMON PROBLEM FOR THIS TYPE OF CAR AFTER 70K MILES....THEY SHOULD MAKE A RECALL FOR THIS MATER

Mileage: 90,000

FAULTY EIS - VEHICLE WON'T START. VEHICLE PARKED. WENT TO GO RESTART THE VEHICLE, BUT TO NO AVAIL. STEERING WHEEL IN LOCK POSITION AND TRANSMISSION WILL NOT DISENGAGE FROM PARK. VERY COMMON PROBLEM. SURPRISED THAT THERE HAS NOT BEEN A RECALL TO FIX THIS APPARENT PROBLEM.

Mileage: 50,000

THE ELECTRONIC IGNITION SYSTEM HAS FAILED AND THE VEHICLE CANNOT BE STARTED. THE STEERING LOCK IS ENGAGED, SO THE STEERING WHEEL CANNOT BE MOVED. THE VEHICLE WAS STATIONARY WHEN IT OCCURRED BUT STRANDED THE OPERATOR. DIAGNOSIS INVOLVES TOWING TO A DEALERSHIP AND THEN IN EXCESS OF $1000 REPAIR BILL. THIS IS A WELL DOCUMENTED FAULT WITH THE EIS MODULE HOWEVER NO RECALL HAS BEEN ISSUED.

Mileage: 82,000

FRONT PARKING LAMPS POOR CONNECTION WIRES INSULATION COME OFF VERY EASY FROM THE FRAME PLUG, PLUS WIRES ARE TO SHORT TO MAKE CORRECTION(SPLICE) INSIDE THE HEAD LIGHT HOUSING. ALL THIS HAPPENED AFTER THE CAR WAS REPAIR FROM RECALL ON TAIL LIGHTS. I SAW ON THE INTERNET AND A LOT OF PEOPLE HAS THIS PROBLEM FOR THIS PROBLEM, I WAS DRIVING ON THE DARK STREET AND ALL LIGHTS WENT OFF LIKE FOR 5 SECONDS, THAT WHY I GOT SCARE, I WAS WITH MY WIFE AND MY 5 MONTHS OLD DAUGHTER, MERCEDES BENZ SHOULD REPORT THIS AS RECALL, IN ORDER TO CORRECT THE PROBLEM I NEED TO CHANGE THE WHOLE HOUSING, I TOOK THE CAR TO DOWNT TOWN LA SERVICE DEPARTMENT, FOR ANOTHER PROBLEM WITH THE IGNITION LOCK SWITCH, I LOOKED ON THE INTERNET AND ALSO A LOT OF PEOPLE HAD THIS PROBLEM. I HOPE SOME ONE WILL DO SOMETHING ABOUT THESE C300 MODELS. THANK YOU *TR

Mileage: 25

STEERING WHEEL LOCKS BY NO FAULT OF DRIVER ONLY DEALERS UNLOCK IT FOR $1112. 00.

MY DAUGHTER TOOK MY WIFE'S 2009 MERCEDES C300 TO SCHOOL AND WHEN SHE GOT INTO THE CAR AFTER STOPPING FOR COFFEE IT WOULD NOT START. YOU TURN THE KEY AND NOTHING HAPPENED. VERIFIED THAT THE CAR WAS IN PARK AND CHECKED ALL OF THE SYSTEMS. STILL NOTHING. HAD TO CALL A TOW TRUCK AND HAVE IT TAKEN TO OUR REPAIR SHOP. AM BEING TOLD IT IS THE ELECTRIC STEERING LOCK SYSTEM AND WILL COST ALMOST $1000 TO FIX. AFTER CHECKING ONLINE THIS SEEMS TO BE A VERY COMMON ISSUE WITH THIS CAR. SINCE THIS CAN STRAND A PERSON IT SHOULD BE ADDED TO THE RECALL LIST. THANK GOODNESS MY DAUGHTER HAD ONLY DRIVEN A FEW BLOCKS AWAY AND STOPPED FOR COFFEE. IT WAS IN A OPEN PARKING LOT, BUT IF IT HAD BEEN IN A "NOT SO GOOD AREA" THAT COULD PUT HER IN JEOPARDY. THIS ISSUE SEEMS TO BE AN ALL TOO FREQUENT, AND VERY EXPENSIVE FIX.

Mileage: 80,000

ON THE HIGHWAY DRIVING 40 MPH WARNING ON THE DISPLAY CAME ON STATING THE" EBR, ABS, ESP ARE INOPERATIVE" AND A WARNING DISPLAY STATING "POWER STEERING MALFUNCTION". POWER STEERING WAS FINE, BUT IT WAS A VERY NERVE WRECKING DRIVE. DEALERSHIP IS STATING IT IS THE ESP MODULE AND PUMP THAT NEEDS TO BE REPLACED, WHICH CAN ONLY BE DONE AT THE DEALERSHIP.

Mileage: 60,000

CAR WOULDN'T START. LUCKILY THAT CAR WAS AT OUR HOUSE. AFTER RESEARCH FOUND THAT THE 2009 C300 HAS PROBLEMS WITH THE EIS (ELECTRONIC IGNITION SWITCH). AFTER A 5-6 HOURS THE CARS IGNITION STARTED WORKING, BUT FROM READING OTHERS EXPERIENCE THE IGNITION COULD DISABLE FOREVER AT ANY TIME. COST TO REPAIR IS $1500 AND ONLY BE DONE AT A DEALERSHIP.

Mileage: 60,000

ON 10/3/2015 THE VEHICLE WAS PARKED AT A GAS STATION FOR 5 MINUTES. UPON RETURNING TO THE CAR AND ATTEMPED TO SWITCH THE IGNITION ON, THE CAR WONT START. CONTACTED MERCEDES BENZ IN ENGLEWOOD AND THEY OFFERED A ROAD ASSISTANCE ( $80 SERVICE CHARGE ). AFTER WAITING FOR OVER AN HOUR AND HALF THE ROADSIDE TECHNICIAN ARRIVED AND ATTEMPED TO JUMSTART THE VEHICLE WITH NO SUCCESS. HE SAID THAT WITH 25 YEARS OF EXPERIENCE WORKING FOR MERCEDES THAT THIS IS A COMMON ISSUE WHERE THE VEHICLE WONT RECOGNIZE THE KEY, LOCKING THE STEERING AND CUTTING OFF THE ENGINE POWER TO START UP. HE CONTACTED MERCEDES FOR A TOWING TRUCK TO TAKE IT TO THE DEALER FOR DIAGNOSTIC. THIS HAPPENED ON A SATURDAY AND HAVE TO WAIT TIL MONDAY FOR RESULTS. VEHICLE HAS 79,000 MILES ODOMETER READING. THERES MORE THEN 10,000 FEEDBACKS OVER THE INTERNET WITH THE SAME ISSUE. FIX RANGES FROM $500 TO $1500. MERCEDES HAS NOT RECALLED THIS ONGOING COMMON ISSUE.

Mileage: 79,000

THE CAR WON'T START WHEN YOU TURN THE KEY. I HAVE TAKEN IT TO A MERCEDES MECHANIC AND HE CAN'T FIND ANYTHING WRONG AFTER BEING LOOKED AT FOR A B1 SERVICE. WE THOUGHT THIS WOULD FIX IT. NOW IT WON'T START AGAIN. WHEN TURN THE KEY, EVERYTHING LIGHTS UP AS IF THE CAR IS GOING TO START BUT IT WON'T. IT HAD BEEN STARTING AFTER TURNING THE KEY A FEW TIMES AND EVENTUALLY IT WOULD CATCH. THE PROBLEM STARTED 2 WEEKS AGO, NOW IT WON'T START AT ALL.

TL* THE CONTACT OWNS A 2009 MERCEDES BENZ C300. WHILE ATTEMPTING TO START THE VEHICLE, THE ENGINE WOULD NOT START AND THE STEERING WHEEL BECAME LOCKED. THE VEHICLE WAS TOWED TO THE DEALER, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 110,000.

Mileage: 110,000

TL* THE CONTACT OWNS A 2009 MERCEDES BENZ C300. THE CONTACT STATED THAT THE REAR TAIL LIGHTS SHORTED OUT REPEATEDLY. THE DEALER STATED THAT THEY REPAIRED THE VEHICLE ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V177000 (EXTERIOR LIGHTING), BUT THE CONTACT DID NOT RECEIVE ANY CONFIRMATION OF THE REPAIR AND THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN TO THE DEALER FOR FURTHER INSPECTION AND DIAGNOSTIC TESTING. THE CONTACT ALSO STATED THAT THE INTERIOR AND EXTERIOR LIGHTING CONTINUED TO ILLUMINATE WITHOUT WARNING, WHICH DRAINED THE POWER AND BATTERY SOURCE TO THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND PROVIDED NO REMEDY. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TODAY I HAD TO GO TO WORK ANDTRIED TO PUT MY CAR ON, TO MY DISMAY IT WOULD NOT TURN ON. ALL OF THE OTHER ELECTRICAL FUNCTIONS WORKED, LIKE MY CAR LOCKING AND UNLOCKING , AND THE RADIO WORKING BUT IT KEPT TELLING ME TO REMOVE KEY FROM IGNITION AND IT WOULDNT START. I HAVE DONE ALOT OF REASEARCH AND THERE SEEM TO BE ALOT OF PEOPLE WITH THIS PROBLEM. AND I HOPE WE COULD FIX IT AND HAVE IT RECALLED BECAUSE IT IS VERY EXPENSIVE TO FIX.

Mileage: 97,000

STOP AT GROCERY STORE CAME BACK CAR DID NOT START. ITS THE ELECTRIC STEERING DOES NOT WORK IT COST $1350 TO GET FIXED ITS BEEN HAPPENING TO A LOT OF PEOPLE AND MERCEDES DOES NOT WANT TO DO ANYTHING TO HELP. THANKS!

Mileage: 99,000

MY CAR WOULD NOT TURN ON, EVENTUALLY FOUND OUT IT WAS DUE TO AN ELECTRONIC STEERING LOCK MALFUNCTION. UPON FURTHER RESEARCH, I FOUND IT IS VERY COMMON ON THE C CLASS. COST OVER $1K TO REPAIR, AND MERCEDES OF USA DECLINED TO COVER ANY OF THE EXPENSE EVEN THOUGH THE ISSUE IS COMMON.

TL* THE CONTACT OWNS A 2009 MERCEDES BENZ C300. WHILE THE VEHICLE WAS PARKED, IT FAILED TO START AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000. THE VIN WAS UNAVAILABLE.

Mileage: 65,000

THEY NEED TO HAVE A RECALL ON ESI IGNITION SWITCH FAILURE .. AND ISSUE RELATED TO THIS ISSUE

Mileage: 78,008

YESTERDAY MY BELOVED C300 LEFT US STRANDED AT A BEST BUY PARKING LOT LATE AT NIGHT. IT WAS REALLY UPSET WHEN I JUST GET OFF WORK, AND TRY TO START MY CAR AND GO HOME TAKE A REST, BUT IT WOULD NOT START. I HAD TO LEAVE THE CAR THERE OVERNIGHT AND WAS NOT UNTIL NEXT MORNING THAT I GOT IT TO START. SINCE THEN IT HAS BEEN GIVING US PROBLEMS SO I CALL THE LOCAL DEALER AND THEY GAVE ME AN APPOINTMENT FOR NEXT MONDAY. I HAVE READ THAT THIS IS A VERY COSTLY AND A VERY WELL KNOWN ISSUE WITH C300. BY THIS TIME I AM SURE MB KNOWS ABOUT IT, AND I DID RESEARCH ONLINE SEEMS LIKE THAT IS A COMMON ISSUE AND MB SHOULD RECALL FOR IT. UNFORTUNATELY, MB DON'T TAKE CARE OF IT, AND DO NOT COVER IT. IT IS A EIS FAILURE ISSUE.. MY 2009 C300 HAS JUST REACHED 50,000 KLMS. WE HAVE HAD IT FOR ABOUT 10 MONTHS NOW... WE ARE VERY CONCERNED AND DISAPPOINTED. MY CAR HAD TO LEAVE IN PARKING LOT OVERNIGHT WHICH IS REALLY DANGEROUS, AND I CAN'T GO TO WORK SINCE I DON'T HAVE A CAR TO DRIVE. IT'S A PAIN FOR ME, THAT I HAVE TO PAY OVER $1000, AND THIS IS MY FIRST CAR, MY FINANCIAL CAN'T REALLY HANDLE THIS UNEXPECTED ISSUE SINCE I TAKE CARE OF MY SO WELL...

Mileage: 50,980

FRONT LIGHTS SOCKET OVER HEAT AND MELTING. MANUFACTURE AND DEALERSHIP REFUSE TO REPLACE, HOWEVER CAR STILL IN FULL EXTENDED WARRANTY SAFETY ISSUE AND CAN CAUSE FIRE

Mileage: 89,000

IN THE MORNING, I TRIED TO START MY 2009 C300 AND THE CAR DID NOT START AND THE STEERING WHEEL LOCKED OUT OF THE BLUE. THE CAR HAD TO BE TOWED TO A MERCEDES DEALERSHIP AT DELRAY BEACH, FL. THE PROBLEM DIAGNOSED AS A MANUFACTURING DEFECT IN THE STEERING/ELECTRICAL SYSTEM RELATED TO IGNITION SWITCH. THE FOLLOWING REPAIR STATED ON MY REPAIR REPORT: - STEERING LOCK COMPLETE REPLACEMENT - ADDITIONAL TIME TO DRILL OUT THE OLD LOCK MERCEDES BENZ DEALERSHIP SERVICE CHARGED ME $1,464.00 FOR THE DEFECTED STEERING LOCK/IGNITION ELECTRICAL ASSEMBLY. I SEARCHED ON INTERNET AND A LOT OF PEOPLE EXPERIENCED THE SAME PROBLEM (PLEASE SEE THE LINK PROVIDED BELOW). I CALLED THE MERCEDES-BENZ USA HEADQUARTER AT NJ AND TALK TO A DISTRICT SERVICE MANAGER AND EXPLAIN TO HIM THAT MY CAR HAS ONLY 44K MILEAGE AND THE STEERING LOCK/IGNITION ELECTRONIC MALFUNCTION IS A MANUFACTURING DEFECTED AND IT IS NOT CONSIDERED NORMAL WEAR & TEAR AND A LOT OF PEOPLE HAVE THE SAME PROBLEM AND IT IS A SAFETY ISSUE. HENCE THIS SHOULD BE REPAIRED WITHOUT CHARGE AND JUSTIFY FOR RECALLS. UNFORTUNATELY IT WAS LIKE TALKING TO THE WALL AND BASICALLY MERCEDES-BENZ DOES NOT WANT TO TAKE ANY RESPONSIBILITY AND TO DO ANYTHING ABOUT IT AND HIT THE CUSTOMER WITH AN EXPENSIVE REPAIR COST. I AM CONCERN IF THE STEERING LOCKS/IGNITION ELECTRICAL PART MALFUNCTIONS, WHAT IS GOING TO HAPPEN DURING DRIVING AND OTHER CASES. THANK YOU. P.S.: PLEASE REFER TO THE FOLLOWING JUST TWO WEB SITES. THERE ARE MORE TO SEE IF YOU SEARCH: HTTP://WWW.CAR-RECALL.COM/MERCEDES-BENZ/C300/2009 HTTP://WWW.ARFC.ORG/COMPLAINTS/2009/MERCEDES/C300/STEERING/PROBLEM.ASPX HTTP://WWW.CARPROBLEMZOO.COM/MERCEDESBENZ/C300/2009/

Mileage: 44,000

ELECTRONIC STEERING FAILURE. STEERING WHEEL LOCKED. GEAR SHIFT LOCKED IN PARK. CAN TURN KEY, BUT THE ONLY THE CENTRAL DASH WORKS WITH MESSAGE "TAKE KEY FROM IGNITION". NO START UP LIGHTS ON. VEHICLE LOCKS, UNLOCKS, RADIO WORKS, BUT WON'T START. LUCKILY IT HAPPENED IN THE GARAGE WHILE VEHICLE WAS STATIONARY AND NOT IN MOTION. $800 OUT OF POCKET FOR NEW EIS AND BLUE KEY + LABOR. SEEMS TO BE VERY FREQUENT ISSUE WITH 2008/2009 C300 MODELS. RECALL SHOULD BE ISSUED AND OWNERS REIMBURSED FOR EXPENSES INCURRED GIVEN THE NUMBER OF REPORTS AND SAFETY RISKS AS SOME HAVE REPORTED IT HAPPENED TO THEM WHILE VEHICLE WAS IN MOTION. DON'T NEED TO WAIT UNTIL SOMEONE GETS REALLY HURT. *TR

Mileage: 70,000

PARKED MY CAR OVERNIGHT AND WENT TO START IT IN THE MORNING AND WOULD NOT START. THE KEY WOULD TURN BUT GOT NO LIGHTS ON THE DASH AND RADIO WOULD NOT WORK. THE STEERING WHEEL DID NOT UNLOCK. TRIED TO JUMP IT BUT SAME RESULTS. BATTERY TESTED FINE, CHECKED ALL THE FUSES AND THEY WERE ALL GOOD. AFTER RESEARCHING ON THE INTERNET THE STEERING LOCK FAILED. THIS SEEMS TO BE A MORE THAN FREQUENT ISSUE WITH THIS CAR. THIS HAPPENED OUT OF THE BLUE WITHOUT ANY INDICATION THAT SOMETHING WAS GOING WRONG. I'M GLAD I WAS HOME AND NOT HUNDREDS OF MILES AWAY. WHY IS THERE NOT A RECALL? *TR

Mileage: 120,000

DROVE MY C300 TO WORK IN THE MORNING. WENT TO LEAVE A FEW HOURS LATER AND THE CAR WILL NOT START. RADIO, ALARM, DASH AND LOCK/UNLOCK ALL WORK BUT YOU CAN NOT HEAR THE STEERING LOCK DISENGAGE WHEN YOU PUT THE KEY IN. FROM WHAT I HAVE SEEN THIS IS A VERY COMMON PROBLEM AND MERCEDES HAS DONE ABSOLUTELY NOTHING TO FIX IT. I HAVE ONLY OWNED THIS VEHICLE FOR 6 MONTHS. IS THIS WHAT WE HAVE TO LOOK FORWARD TO AFTER BUYING A MERCEDES BENZ? *TR

Mileage: 48,000

INTERMITTENTLY MY LOW BEAM HEADLIGHTS WILL GO ON, GAS GAUGE SLOWLY GOES TO EMPTY, REAR BREAK AND BLINKERS NO LONGER WORK, INTERIOR LIGHTING, AND SUN ROOF DO NOT WORK. I CAN NOT LOCK MY CAR SOMETIMES AFTER FOR ABOUT 5 MINS. IF IT HAPPENS RIGHT WHEN I TURN MY CAR ON, I CAN TRY TO TURN IT OFF AND RESTART AND IT MAY OR MAY NOT HAPPEN AGAIN. SOMETIMES IT HAPPENS RIGHT WHEN I TURN MY CAR ON OR SOMETIMES IT NEVER HAPPENS. *TR

Mileage: 62,000

I TURNED THE KEY AND NOTHING HAPPENED. THE CAR WOULD NOT START. LIGHTS WORKED. I CALLED ROADSIDE ASSISTANCE TO HAVE IT JUMP STARTED, DID NOT WORK. I THEN HAD IT TOWED AND WAS TOLD BY THE SERVICE DEPARTMENT AT A CERTIFIED MERCEDES DEALER THAT IT IS A KNOWN DEFECT CALLED ELECTRONIC STEERING LOCK EIS/ESL ALSO REFERRED TO AS TECHNICAL SERVICES BULLETIN LI80-57-P051521. TOTAL COST: $1250 THIS IS MY CAR'S 3RD KNOWN DEFECT: 1) REAR TAIL LIGHTS WOULD CATCH FIRE AND FAIL (FINALLY RECALLED BY MB AND REPAIRED) 2) COMMAND KNOB FOR SATELLITE RADIO AND GPS FAILED AND NOW 3) EIS/ESL DEFECT. *TR

Mileage: 92,500

WENT TO START MY CAR. TRIED JUMPING IT OFF THINKING IT WAS THE BATTERY CHECKED ALL THE FUSES. SPENT $70 TO HAVE TOWED TO MY MECHANIC. COME TO FIND OUT IT IS THE EIS SWITCH AND MERCEDES WILL NOT SELL HIM THE PARTS TO FIX ONLY MERCEDES CAN FIX. MY GUY SAID HE COULD FIX FOR $700, MERCEDES DEALERSHIP SAID OVER $1000. COME TO FIND OUT THIS IS A COMMON PROBLEM. AS MY CAR WAS AT MY MECHANIC SHOP ANOTHER MERCEDES CAME IN WITH THE SAME PROBLEM ( UNBELIEVABLE ). MERCEDES TAKES PRIDE IN THE VEHICLES YET WITH A COMMON PROBLEM THEY WILL NOT FIX FOR FREE ( SHOULD BE A RECALL ON THIS PROBLEM ) THIS WILL BE MY LAST MERCEDES I OWN. AUDI WILL BE MY NEXT CAR. VERY DISAPPOINTED IN MERCEDES. *TR

Mileage: 77,000

I CAME TO A STOP BECAUSE MY CAR WAS GIVING ME ERROR CODES FOR CERTAIN PARTS OF THE RIGHT TAIL LIGHTS NOT WORKING(TURN& REVERSE) AND THEN THE FUNCTIONING LIGHTS WERE DIMMED. I TOOK A LOOK AT THE ASSEMBLY WHERE THE LIGHTS WERE PLACED AND NOTICED WHERE THE CAR'S ELECTRICAL WIRES WERE PLUGGED IN TO THE BULB ASSEMBLY THAT IT BURNED THROUGH THE ASSEMBLY. I TOOK THE CAR TO THE DEALERSHIP AND THEY FIXED THE RIGHT SIDE BUT NEGLECTED TO CHECK THE LEFT BECAUSE AT THE TIME IT WAS NOT MALFUNCTIONING (AT THAT TIME I WAS STILL UNDER WARRANTY). NOW, ON MARCH 8, 2015 (MY CAR IS NO LONGER UNDER WARRANTY) I CONTACTED THE DEALERSHIP AS WELL MBUSA BECAUSE THE LEFT SIDE IS NOW BEGINNING TO ACT ERRATICALLY, AND ALTHOUGH THERE IS NO BURNING (YET) I WOULD LIKE TO RESOLVE THE ISSUE. I CHECKED THE BULBS WHICH WERE GIVING ME ERRORS AND NONE OF THE BULBS WERE BURNED OUT. I BEGUN TO DO RESEARCH AND I FOUND THERE TO BE A RECALL FROM THE NHTSA CAMPAIGN NUMBER: 14V-177, BUT MY VIN NUMBER IS NOT INCLUDED IN THIS RECALL YET I HAD REPORTED THE VERY SAME ISSUE MUCH EARLIER THAN 2014. AS I CONTACTED BOTH THE DEALERSHIP AND MBUSA THEY BOTH SAID THAT MY CAR WAS NO LONGER UNDER WARRANTY AND THAT MY VIN WAS NOT INCLUDED IN THE RECALL REFUSING TO ACCEPT THAT THEY MADE AN ERROR IN THEIR WIRING AND NEGLECTING TO FIX BOTH SIDES THE FIRST TIME I TOOK THE CAR IN. *TR

Mileage: 36,378

A KNOWN ISSUE WITH MERCEDES BENZ C300 CARD MODEL YEAR 2008 AND UP. THE STEERING IGNITION SWITCH FAILS. THIS IS A DEALER FIX ONLY AND COSTS APPROXIMATELY $1500-$2000 DOLLARS. WHEN YOU GO TO START YOUR CAR NOTHING COMES ON, NO LIGHTS NO NOTHING. THE CAR IS BASICALLY DISABLED AND YOU HAVE TO HAVE IT TOWED TO THE DEALERSHIP. *TR

Mileage: 42,000

TL*THE CONTACT OWNS A 2009 MERCEDES BENZ C300. THE CONTACT STATED THAT AFTER STARTING THE ENGINE, THE STEERING WHEEL SEIZED. THE CONTACT ALSO STATED THAT WHEN INSERTING THE KEY INTO THE IGNITION SWITCH, THE VEHICLE FAILED TO START AND THE KEY WOULD REMAIN STUCK IN THE IGNITION. IN ADDITION, ALL THE ELECTRICAL COMPONENTS WOULD REMAIN ON. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 73,000.

Mileage: 73,000

WENT TO STORE AND WHEN I RETURNED TO THE CAR, THE TRUNK RELEASED NORMALLY AND DOORS UNLOCKED NORMALLY WITH THE KEY FOB. INSERTED THE KEY INTO IGNITION SWITCH. ABLE TO TURN KEY, BUT CAR WOULD NOT START. TRIED LOCKING AND UNLOCKING DOOR WHICH WORKED AGAIN. WAITED ANOTHER MINUTE AND CAR STILL WOULD NOT START. TRIED MOVING STEERING WHEEL, BUT IT WAS LOCKED AND COULD NOT TAKE CAR OUT OF PARK, BUT MADE SURE IT WAS ALL THE WAY INTO PARK. TRIED TO START CAR AGAIN, THIS TIME I HEARD WHAT SOUNDED LIKE A RELAY CLICKING FROM UNDER THE DASH, BUT STILL NO START. AFTER ANOTHER MINUTE, I TRIED AGAIN AND THIS TIME IT STARTED. I CAUTIOUSLY DROVE HOME AND PARKED AFRAID TO DRIVE THE CAR ANY LONGER AS THE IGNITION SWITCH ALSO CONTROLS THE STEERING LOCK AND THERE EXIST THE POSSIBILITY OF THE STEERING BECOMING LOCKED WHILE THE CAR IS IN MOTION, AS SEVERAL OTHERS HAVE POSTED AS HAPPENING TO THEM. A MAJOR SAFETY ISSUE EXIST SINCE THE STEERING COULD LOCK WHILE THE CAR IS IN MOTION AND MERCEDES BENZ SHOULD BE REQUIRED TO RECALL THIS VEHICLE TO REPAIR THIS BEFORE SOMEONE IS SERIOUSLY HURT OR KILLED. *TR

Mileage: 72,310

THERE NEEDS TO AN INQUIRY INTO THE SENSORS IN THE STEERING ON THE C CLASS MERCEDES. I JUST HAD MY SENSOR GO OUT WITH ONLY 30,152 MILES ON IT GO OUT. AS I HAVE TOLD OF THIS EXPERIENCE TO OTHER AND THE SAME STORY AROUND 30,000 MILES THEY HAD THE SAME ISSUES RESULTING IN THOUSAND DOLLARS IN REPAIRS. *TR

Mileage: 30,152

INSERTED KEY INTO IGNITION SWITCH. ABLE TO TURN KEY. BUT NO IGNITION LIGHTS COME ON IN ANY POSITION OF THE KEY. DOES NOT START. PROBLEM APPEARS TO BE INTERMITTENT, AS AFTER SEVERAL TRIES IT MAY FUNCTION CORRECTLY WITH INCREMENTAL IGNITION ON SETTINGS AND THEN STARTING. AS THIS IGNITION SWITCH ALSO CONTROLS THE STEERING LOCK, THERE EXISTS THE POSSIBILITY OF THE STEERING BECOMING LOOKED WHILE THE VEHICLE IS IN MOTION. HENCE, A MAJOR SAFETY ISSUE EXISTS! SHOULD STEERING BECOME LOCKED WHILE VEHICLE IS IN MOTION (AT ANY SPEED) THE CONSEQUENCES ARE EXTREMELY DANGEROUS!. *TR

Mileage: 60,000

COMMON ISSUE ON THIS MODEL AND YEAR. ELECTRICAL IGNITION SYSTEM / ELECTRICAL STEERING LOCK UNIT AND IT'S NOT SOMEHOW A RECALL. *TR

Mileage: 84,747

CAR WOULD NOT START. HAD TO BE TOWED TO DEALER. REPAIR COST 1150 DOLLARS. ONE WEEK WITHOUT CAR. *TR

Mileage: 61,000

TL* THE CONTACT OWNS A 2009 MERCEDES BENZ C300. THE CONTACT STATED THAT ALL THE WARNING LIGHT ON THE INSTRUMENT PANEL ILLUMINATED. THE CONTACT ALSO RECEIVED NHTSA CAMPAIGN NUMBER: 14V177000 (EXTERIOR LIGHTING) AND STATED THAT THE PART WAS NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.

Mileage: 58,000

I HAD AN ISSUE WITH MY CAR 5 MONTHS AGO DUE TO THE CAR WOULD NOT TURN ON. MERCEDES TOLD ME IT WAS THE KEY AND I NEEDED TO PURCHASE A SECOND KEY. IN THE MEAN TIME, I WAS WAITING FOR THE NEW KEY MY OLD KEY WAS ABLE TO GET MY CAR START. AS TIME WENT BY, THE SAME ISSUE HAPPEN SEVERAL TIMES CAUSING ME TO LOSE WORK AND LEAVING ME IN THE MIDDLE OF NO WARE. FRIDAY NOVEMBER 7 2014 WAS THE LAST INCIDENT AND I DID NOT GET HOME UNTIL 5 AM WAITING TO A SERVICE TRUCK TO PICK UP MY CAR. THIS TIME THE IGNITION SWITCH IT'S NOT WORKING WITH NONE OF THE KEYS. I HAD TO CALL A MY INSURANCE TO PICK UP THE CAR FOR THE SECOND TIME AND TAKE IT TO A CERTIFIED DEALER TO REPLACE THE IGNITION KEY AND STARING WHEEL DUE TO ITS LOCK. *TR

Mileage: 59,800

TL* THE CONTACT OWNS A 2009 MERCEDES BENZ C300. WHILE ATTEMPTING TO HAVE THE VEHICLE SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V177000 (ELECTRICAL SYSTEM), IT WAS DISCOVERED THAT THE HOUSING UNIT FOR THE HEADLIGHTS AND TAILLIGHTS WAS CORRODED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,131.

Mileage: 42,131

AS I RECENTLY RECEIVED A NOTICE FOR MERCEDES BENZ RECALL #14V-177. I WENT UP TO THE NEAREST LOCATION IN FORT WORTH AND THEY SAID I HAD TO WAIT FOR A "SECOND NOTICE" FOR MY TAILLIGHTS TO BE FIXED. I AM DRIVING ON A BAD BRAKE LIGHT FOR 2 MONTHS AND AS I FOLLOW UP WITH THIS DEALERSHIP, THEY SAID IT WOULD DEFINITELY ARRIVE THE FIRST WEEK OF SEPTEMBER. ITS THE 12TH, NO LETTER, NO FOLLOWUP FROM THESE PEOPLE AND I'M CONCERNED WITH HOW MANY OTHER PEOPLE THEY ARE DOING THIS TOO. PLEASE HELP IN ANY WAY AS I HAVE NO LEADS. THANK YOU *TR

Mileage: 60,000

TL* THE CONTACT OWNS A 2009 MERCEDES BENZ C300. THE CONTACT STATED THAT THE KEY FAILED TO TURN FROM THE OFF TO ON POSITION. THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS TO START THE VEHICLE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. THE TECHNICIAN STATED THAT THE CHIP IN THE STEERING COLUMN NEEDED TO BE REPLACED AND THE KEYS NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000. UPDATED 10/22/2014*LJ THE CONSUMER STATED THE MANUFACTURER WAS CONTACED AND OFFERED ASSISTANCE WITH THE COST OF REPAIR ONLY IF THE REPAIR HAD NOT BEEN PAID PREVIOUSLY FOR. UPDATED 4/1/15 *JS

Mileage: 58,000

I WAS TURNING ON MY MERCEDES BENZ C300 2009, WHEN IT SUDDENLY STATED TAKE YOUR IGNITION, THEREFORE I MADE A PHONE CALL TO MERCEDES BENZ ROADSIDE ASSISTANCE. ONCE THE TECHNICIAN ARRIVED HE CLEARLY STATED IT WAS THE STEERING HOWEVER HE STATES THEY DO NOT HAVE ANY WARNING SIGNS. I AM VERY CONFUSED BECAUSE 09 C300 DID NOT HAVE ANY PRIOR WARNINGS, IT ALWAYS TELLS ME EVERYTHING ON THE SCREEN. THIS REPAIR IS AROUND 1000 AND THE VEHICLE HAS BEEN IN A RECALL BUT THE DEALERSHIP I PURCHASED IT FROM IS FROM CHEVROLET AND THEY DO NOT ACCEPT FROING VEHICLES. I TRULY BELIEVE CONSUMERS SHOULD NOT HAVE TO PAY FOR SOMETHING IT DOES NOT WARN YOU FOR, SPECIALLY SINCE YOU ARE PURCHASING A GERMAN CAR NOT AMERICAN. *TR

Mileage: 72,000

2009 MERCEDES BENZ C300 NEEDS REPLACEMENT OF THE ELECTRIC STEERING LOCK (CODE 6180.57-P-051521), NO WARNING LIGHTS APPEARED CAR WOULD NOT TURN ON. *TR

Mileage: 74,596

MY CAR WILL NOT START. BATTERY WAS TESTED AND IS IN GOOD CONDITION. WHEN KEY IS INSERTED THE PANEL SHOWS A MESSAGE SAYING "PLEASE REMOVE KEY". I HAD TO TOW MY CAR TO SERVICE CENTER AND I AM STILL WAITING FOR TECH INFO ON CAUSE OF PROBLEM. I HAVE READ IN NHTSA WEBSITE MANY COMPLAINTS OF THE SAME NATURE. SEEMS THERE IS A MANUFACTURER DEFECT ON THE ELECTRONIC IGNITION SYSTEM ON THIS MODELS. TO ME THIS IS A SERIOUS SECURITY ISSUE TO OWNERS. IMAGINE HAVING IT HAPPEN WHILE CAR IS RUNNING... THE STEERING WHEEL LOCKS AND CANNOT BE UNLOCKED IN ANY WAY. CAR DOES NOT EVEN CRANK. WITH STEERING WHEEL LOCKED TOWERS NEED TO HAVE SPECIAL TOOLS TO HANDLE CAR, NOT ALWAYS AVAILABLE. I CAN NOT BELIEVE THAT WITH SO MANY COMPLAINTS ALREADY FILED NHTSA HAS NOT ORDERED A RECALL ON THIS MATTER. ARE THE COMPUTERS ON THIS MODEL PREPROGRAMMED BY MANUFACTURER TO STOP WORKING AFTER CERTAIN TIME? *JS

Mileage: 40,756

I WENT OUT TO MY CAR THIS MORNING TO DRIVE TO WORK AND MY CAR WOULD NOT START. THE LIGHTS CAME ON I COULD LOCK AND UNLOCK MY CAR HOWEVER WHEN I PUT THE KEY IN, IT TURN ALL THE WAY BUT IT WOULD NOT CRANK. I CALL MERCEDES BENZ 24 HOUR ROADSIDE ASSISTANCE AND THEY CONFIRMED THAT MY BATTERY WAS NOT THE PROBLEM. THE TECHNICIAN EVEN TOLD ME HE NOTICED THAT THIS HAPPENED TO OTHER OWNERS AND THEY DID NOT KNOW WHY IT WAS HAPPENING WITHOUT WARNING. THIS IS SO UNACCEPTABLE. *TR

Mileage: 51,928

MY 2009 C300 WAS JUST TOWED TO THE BENZ DEALER FOR THE "TECHNICAL SVS BULLETIN" KNOWN AS LI80-57-P051521. (THE KNOWN AND DOCUMENTED INTERNAL ISSUE WITH THE ELECTRONIC STEERING LOCK CAUSING CRANK FAILURE THAT HAS BEEN IDENTIFIED BY THE NHTSA.) I WOULD LIKE TO KNOW WHY BENZ IS NOT ASSISTING WITH THIS MATTER. LAST YEAR I JUST REPLACED THE BACK LIGHTS ON THE VEHICLE THAT WAS SMOKING AND BURNING; CAUSING MY BRAKE LIGHTS TO GO OUT AND CAUSING DAMAGE TO ITEMS IN MY TRUNK. NOW FINALLY, THAT PART IS NOW BEING RECALLED! WHY IS BENZ AWAITING FOR SOMETHING BAD TO HAPPEN BEFORE THEY TAKE RESPONSIBILITY FOR THEIR PARTS. WITH ALL OF THE DOCUMENTED COMPLAINTS OF THE C300 CAR NOT CRANKING DUE TO THE FAILURE OF THE ELECTRONIC STEERING LOCK, WHY IS BENZ BEING ALLOWED TO GO FORWARD WITHOUT A RECALL OF THIS FAULTY PART THEIR INSTALLING IN THESE CARS? IT SEEMS VERY EVIDENT THAT THOUGH BENZ HAS DOCUMENTATION OF "CONSISTENT FAILURE" OF THE EIS/ESL ON THE C300S, THEY'RE REFUSING TO RECALL THE CARS FOR THESE ISSUES IN AN ATTEMPT TO GENERATE CONSTANT BUSINESS FOR THE BENZ DEALERSHIPS. (FOR INSTANCE, WHEN I WALKED INTO THE DEALERSHIP, MY SERVICER WAS ABLE TO QUOTE ME A PRICE ON THE REPAIR OF MY CAR WITHIN SECONDS AS HE STATED THAT HE JUST COMPLETED THE SAME REPAIR ON A CAR SAME MAKE, MODEL AND YEAR AS MINE THE DAY BEFORE....UUMM...WHAT A COINCIDENCE!) THIS RACKET THAT BENZ IS RUNNING HAS COST ME $1,000.00. THIS HAS TO BE AGAINST THE LAW. I'LL HAVE TO LOOK UP THE TEXAS DECEPTIVE TRADE ACT AND/OR REPORT THIS TO THE TEXAS ATTORNEY GENERAL. *TR

Mileage: 108,000

TL* THE CONTACT OWNS A 2009 MERCEDES C300. THE CONTACT STATED THAT THE ENGINE FAILED TO START. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC IGNITION SWITCH AND THE ELECTRONIC STEERING LOCK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE AND THE CURRENT MILEAGE WAS 98,000. UPDATED 09-15-14 *BF THE CONSUMER STATED THAT PRIOR TO THE FAILURE, THE KEY BECAME DIFFICULT TO REMOVE FROM THE IGNITION. UPDATED 2/23/2015 8JS

Mileage: 98,000

IN 2010 I PURCHASE 2009 MERCEDES BENZ C300 FROM A DEALER. CAR WAS NICE AND PERFECT UNTIL A YEAR LATER I HAVE TO CHANGE THE LOW BEAM AND EYES LIDS LIGHT BULB. EVERYTHING WAS CHANGE MY CAR ELECTRICAL WAS BAD MY HEADLIGHTS KEEP GETTING DAMAGE. I CHANGED LIGHT BULBS ABOUT 4 TIMES A YEAR. AND TODAY ON MY WAY HOME FREON WORK MY CAR TAIL LIGHTS MSG STARTING TO SHOW. I TAKE A LOOK THE BULB WAS FINE UNTIL I SMELL THE BURNING CAME OUT OF MY TAIL LIGHTS HARNESS I SAW A BURN WIRE START SPARKING SO I STOP THE CAR AND PULL IT OUT BECAUSE I'M AFRAID IT WILL SPARKING TO THE FUEL TANK. I LOOK UP ONLINE WHAT IS THE COST. IT SEEM LIKE A LOT OF PEOPLE HAS THE SAME ISSUE AS ME. NOW I DON'T KNOW WHAT TO DO BESIDE LOOKING ON INTERNET AND FIND THE WAY TO SOLVE THIS PROBLEM. HTTP://M.MBWORLD.ORG/FORUMS/SHOWTHREAD.PHP?T=465331&STYLEID=20 THIS LINK WILL SHOW EVERYBODY HAVE THE SAME ISSUE AND I DON'T KNOW WHY MERCEDES NEVER RECALL AND FIX THIS PROBLEM. WHAT WILL HAPPEN IF I KEEP ON DRIVING AND THE WIRE SPARK TO THE FUEL. PLEASE HELP I'M NOT ASKING THIS JUST FOR MYSELF BUT FOR OTHER PEOPLE WHO DOESN'T KNOW. THANK YOU. *JS

Mileage: 85,000

MY CAR LEFT ME STRANDED AT WORK. WHEN I WAS LEAVING WORK MY CAR WOULD NOT START THE STEERING WAS COMPLETELY LOCKED . THE CAR WOULD NOT EVEN START THE ONLY THING THAT WOULD TURN ON WAS THE RADIO AND A MESSAGE OF NOT TO FORGET TO REMOVE YOUR KEY. I COULD NOT EVEN GET THE CAR OUT OF GEAR. I WOULD CRANK IT AND NOTHING, IT WAS COMPLETELY DEAD. I NEVER RECEIVED A MESSAGE TO WARN ME THAT SOMETHING WAS FAULTY.. BEFORE TAKING CAR INTO DEALERSHIP I DID MY RESEARCH ONLINE AND SPOKE WITH A SERVICE TECH AT MERCEDES AND SAID THAT IT WAS POSSIBLY EIS FAILURE AND STEERING LOCK. AFTER SO MANY COMPLAINS LIKE MINE ONLINE I CAN'T BELIEVE THERE IS NOT A RECALL ON THIS. I BELIEVE THIS IS A SAFETY HAZARD. WHAT IF THIS WOULD OF HAPPENED WHEN I WAS DRIVING AND MY STEERING LOCKED? WHO KNOWS?...IS MERCEDES WAITING FOR SERIOUS ACCIDENTS TO HAPPEN? THESE FAILURES ARE REALLY A CALL FOR A RECALL..IF THERE ARE ANYMORE MERCEDES OWNERS OUT THERE WITH THE SAME PROBLEM FILE YOUR COMPLAINTS MAYBE IF MORE OF US COMPLAIN THEY WILL DO A RECALL. THIS IS NOT CHEAP TO FIX IT COST FROM $1200 TO $1700. I BOUGHT A MERCEDES BELIEVING I WAS BUYING A DEPENDABLE VEHICLE NOW I AM HAVING SECOND THOUGHTS AFTER ALL I HAVE READ... *TR

Mileage: 81,000

PRIOR TO PULLING INTO MY GARAGE, I SMELLED BURNING ELECTRICAL WIRING. ALL WARNING LIGHTS ON THE DASH PANEL FOR THE LEFT REAR LIGHTS CAME ON. I OPENED THE TRUNK TO SEE IF A LIGHT BULB BURNED OUT, AND SMELLED THE BURNING WIRES. OPENING THE PANEL COVERING THE LEFT REAR LIGHTS, I SAW A BURN THROUGH SCORCHED CIRCUIT BOARD. ON CLOSER EXAMINATION, I NOTICED THE GROUND WIRE WAS THIN AND THE CAUSE OF THE SEVERALLY OVERHEATED AND PARTIALLY MELTED AREA ON THE LEFT REAR LAMP ASSEMBLY. SINCE THEN, THE MERCEDES DEALER REPLACED THE CIRCUIT AT MY EXPENSE. ABOUT SIX MONTHS AGO, THE SAME THING HAPPENED ON THE RIGHT REAR TAIL LIGHT ASSEMBLY. IT WAS ALSO A THIN GROUND WIRE THAT HAD OVERHEATED AND PARTIALLY MELTED THE CIRCUIT BOARD. *TR

Mileage: 61,999

I RECEIVED A WARNING ON MY DASHBOARD THAT MY RIGHT REAR TAIL LIGHT, RIGHT TURN SIGNAL AND BACK LIGHT NEEDED TO BE CHECKED AND MALFUNCTIONING. THE MESSAGE CAME AND WENT FOR SEVERAL DAYS. WHEN I OPENED THE COMPARTMENT WHERE THE TAIL BULB CARRIERS AND ASSEMBLY WERE, I SAW THAT SOME OF THE LIGHTS WERE VERY DIM. THE CARRIER ITSELF WAS PIPING HOT. SO MY FIRST REACTION WAS TO REPLACE THE BULBS. I DID. SAME PROBLEMS, NOTHING WAS FIXED. THE NEXT DAY, EVERYTHING CLEARED UP...SO I THOUGHT IT MIGHT BE FINE. A WEEK LATER, IT CAME BACK. WHEN I OPENED UP THE COMPARTMENT AGAIN, IT WAS SUPER HOT, AND I NOTICED THAT THE WIRING WAS BROWNING AND IT BURNT MY FINGER. I IMMEDIATELY STOPPED DRIVING THE CAR. I WENT TO THE DEALERSHIP AND THEY SAID IT WILL COST HUNDREDS TO REPLACE AND NOT COVERED. *TR

Mileage: 60,100

I DROVE MY CAR TO WORK AND PARKED IN THE PARKING LOT. I EXITED THE CAR AND LOCKED THE DOORS WHEN I REMEMBERED THAT ON THIS DAY, THE TREE CUTTING CREW WILL BE SERVICING THE PARKING LOT. I RETURNED TO THE CAR TO MOVE IT BUT WHEN I TURNED THE KEY MY IGNITION WOULD NOT ENGAGE AND THE CAR WOULDN'T START. I THOUGHT IT WAS THE BATTERY EVEN THOUGH ALL LIGHTS ILLUMINATED AND THE REMOTE DOOR LOCKS AND RADIO WERE WORKING FINE. I JUMP STARTED THE VEHICLE WITH ANOTHER CAR NONETHELESS TO MAKE SURE IT WASN'T A DEAD BATTERY. THE CAR WOULDN'T START. I'VE OWNED THE CAR FOR MANY YEARS BUT NOTHING LIKE THIS HAS EVER HAPPENED. TO COME OUT TO A CAR WITH A WORKING BATTERY AND NOT STARTING. I HAD TO GET MY CAR TOWED TO THE DEALERSHIP WHO CHECKED ALL FUSES AND WIRING ONLY TO DETERMINE THAT IT WAS THE EIS OR ESL UNIT. THIS IS THE ELECTRONIC STEERING LOCK MECHANISM THAT MALFUNCTIONED. I ENDED UP SPENDING OVER $1000 TO GET THIS FIXED. *TR

Mileage: 52,525

I RECEIVED A MESSAGE TO CHECK THE REAR RIGHT (PASSENGER) LIGHTS AND TURN SIGNAL. I JUST PURCHASED THE CAR USED ON MAY 20, 2014, AND BEGAN GETTING THE DASHBOARD WARNING A FEW DAYS LATER, BUT IT WAS INTERMITTENT. ON MAY 26, 2014, I INSPECTED OF THE BULB CARRIER AND PIN CONNECTOR AND NOTICED THAT THE CONNECTION INVOLVING THE BROWN WIRE ON THE PIN CONNECTOR WAS BURNED AND THE CORRESPONDING CONNECTION ON THE BULB CARRIER WAS ALSO BURNED/DISINTEGRATED AND THE AREA AROUND THE BROWN WIRE WAS VERY HOT. IT IS DIFFICULT TO KNOW WHEN THE FAILURE ACTUALLY HAPPENED. *TR

Mileage: 69,234

DEFECTIVE ELECTRONIC STEERING LOCK (ESL): HI, MY STEERING LOCK JUST WENT ON ME AS WELL AND WAS LEFT STRANDED WITH NO CAR THIS PAST WEEKEND! MY 2009 C300 4MATIC SPORT HAS APPROX. 56,000 MILES ON IT AND I AM OUT OF WARRANTY. I CALLED MB USA AND BEGGED FOR WARRANTY ASSISTANCE BUT WAS BASICALLY TOLD NO BECAUSE AS A SECOND OWNER I DID NOT HAVE THE VEHICLE SERVICED ENOUGH TIMES AT THE LOCAL MB DEALERSHIP! I GUESS I HAVEN'T SPENT ENOUGH MONEY TO DATE ON UNWARRANTED REPAIRS AT THE LOCAL DEALERSHIP?? AFTER EXTENSIVE ONLINE RESEARCH I TOO FOUND THAT THIS IS A VERY COMMON PROBLEM WITH THE 2008 AND 2009 MB C300, AND MOST LIKELY LATER MODELS AS WELL!. I ALSO FOUND OUT THAT THE ELECTRONIC STEERING LOCK (ESL) FAILURE TYPICALLY HAPPENS RIGHT AFTER EXPIRATION OF THE BASIC WARRANTY. JUST LIKE THE THOUSANDS OF MB C300 OWNERS STUCK IN THIS SITUATION, I NEED MY VEHICLE AND HAVE NO CHOICE BUT TO SHELL OUT THE MONEY FOR THIS REPAIR! (OVER $1,000). I AM SCARED TO DEATH TO DRIVE THIS CAR ANYWHERE FAR IN FEAR THAT ANOTHER TECHNICAL/MECHANICAL BREAKDOWN WILL OCCUR. IN ADDITION TO ESL FAILURE, ANOTHER CONCERN OF MINE IS FINDING OUT THAT ELECTRONIC IGNITION SYSTEM (EIS) FAILURE IS ANOTHER COMMON PROBLEM WITH THE 08-09 MB C300'S. SHAME ON MERCEDES FOR NOT ISSUING A RECALL ON THE ESL & EIS ISSUES AND STICKING IT TO THE CONSUMERS. I TOO PLAN ON CONTACTING MY ATTORNEY REGARDING THIS ISSUE. *TR

Mileage: 56,000

MY VEHICLE EXPERIENCED A FAILURE OF ITS STARTING AND STEERING LOCK FUNCTIONS. THE UNDERLINE PROBLEM AND AREAS OF CONCERN IS THE FREQUENCY OF THIS FAILURE AND THE DANGERS ASSOCIATED WITH HAVING THE VEHICLE IMMOBILIZED WHEN THE ASSOCIATED PARTS FAIL. MERCEDES BENZ HAS NOT TAKEN ANY RESPONSIBILITY FOR THIS ISSUE YET IT CAN'T BE FIXED WITHOUT DEALERSHIP INTERVENTION. THE COSTS ASSOCIATED WITH THIS PARTICULAR ISSUE BESIDES HAVING YOUR CAR TOWED IS IN THE EXCESS OF $1,000.00. IN MY CASE I HAVE BEEN QUOTED &1700.00! ALTHOUGH MY PARTICULAR INSTANCE HAPPENED WHEN THE CAR WAS PARKED, THERE IS NO EXCEPTION THAT IT CAN OCCUR WHEN THE VEHICLE IS MOTION CAUSING THE VEHICLE TO SHUT OFF AND THE STEERING WHEEL TO LOCK IN ANY POSITION. UPDATED 11/24/2014 *JS

Mileage: 51,000

A SMOKE CONDITION CAME FROM THE TRUNK, UPON INSPECTION TAILLIGHT BULB HOUSING WAS FOUND MELTED, ALL BULBS WERE NONE WORKING AS A RESULT. *TR

Mileage: 54,400

RIGHT REAR PASSENGER LIGHTING ASSEMBLY CAUGHT FIRE. WIRING HARNESS AND LIGHT BULB CARRIER WERE BURNED. RIGHT REAR TURN AND BRAKE LIGHTS ARE INOPERABLE. *TR

Mileage: 70,140

RIGHT REAR TAILLIGHT PIG TAIL OVERHEATED AND SHORTED OUT LAMP HOLDER. YOU CAN SEE THE BURN MARKS WHERE IT WAS TOO HOT. HAS TO BE REPLACED. *TT

Mileage: 33,000

MARCH 1 2014 I NOTICE MY WIFE DASH WAS LIGHTING UP WITH REAR BRAKE LIGHTS NEEDED TO BE REPLACED. I OPENED THE TRUNK AND HIT THE BRAKE COMPARTMENT AND IT CAME BACK ON. APRIL 11 2014 THE LIGHT CAME BACK ON AND I TRIED DOING THE SAME THING BUT NOTHING. OPENED THE BRAKE COMPARTMENT AND DISCONNECTED EVERYTHING ON THAT SIDE AWAITING A RESPONSE FROM THE DEALERSHIP. DON'T WANT ANOTHER MELT DOWN BACK THERE IN THE TRUNK. IF THIS IS THE BEST COMPANY OUT THERE JUST ANNOUNCE A RECALL AND FIX YOUR CUSTOMERS FAULTY EQUIPMENT. *JS

Mileage: 31,000

THE DASH WARNED ME THAT MY REAR TAIL LIGHTS WERE MALFUNCTIONING. THE MESSAGE CAME AND WENT FOR SEVERAL DAYS UNTIL IT WAS ON CONTINUOUSLY. I ACCESSED THE ELECTRICAL COMPARTMENT AND THE GROUND SIDE OF PLUG, THE SOCKET AND THE WIRE WAS MELTED AND HAS BEEN ON FIRE. I HAVE PICTURES ON DROPBOX: LINK ATTACHED HTTPS://WWW.DROPBOX.COM/SC/W4TM7B28PHH9LAL/-DZ3HTMLS-. *TR

Mileage: 84,000

COMPONENTS OF THE TAIL LIGHT ASSEMBLY ON THE DRIVER AND PASSENGER SIDES HAVE OVERHEATED AND RENDERED THE UNITS INOPERATIVE. AS A RESULT, THE TAIL LIGHTS NO LONGER WORK. THIS SEEMS TO BE A KNOWN ISSUE AND COMMON OCCURRENCE IN AGING ASSEMBLIES OF THIS TYPE. *TR

THERE SEEMS TO BE A LIGHT SHORTAGE ON THE RIGHT SIDE, THE RIGHT TURN SIGNAL DOESN'T WORK PROPERLY. THE LIGHTS WORK , THE ISSUE IS THE PANEL AND THE WIRE IS NOW MELTED AT THE TIP. THE WIRE MELTED INTO THE LIGHT PANEL. *TR

WIRING HARNESS ON REAR TAIL LIGHT MELTED CAUSING THE TAIL LIGHT CIRCUIT BOARD TO STOP WORKING ,CAUSING THE BRAKE LIGHTS ,REVERSE LIGHTS AND BLINKER TO STOP WORKING.SPOKE WITH MERCEDES BENZ DEALER SHIP AND THEY TOLD ME THIS WAS A COMMON PROBLEM AND THAT THEY WERE NOT GONNA FIX IT FOR FREE AND THAT I WOULD HAVE TO PAY FOR THE REPAIRS.THIS IS A HAZARD CAUSE I WAS DRIVING AT NIGHT WITH MY KIDS IN THE CAR,WHEN MY LIGHTS WENT OUT.AFTER LOOKING AT THE MELTED HARNESS WIRE THIS IS ALSO A POTENTIAL FIRE HAZARD. PLEASE LOOK INTO THIS MATTER BEFORE SOME ONE IS SERIOUSLY INJURED. MERCEDES BENZ IS AWARE OF THE PROBLEM AND REFUSES TO CORRECT IT.... *TR

Mileage: 70,400

I WAS DRIVING DOWN THE HIGHWAY AND SMELLED AN INTENSE BURNING. I HAD BEEN GETTING THE TAILLIGHT ERROR CODES AND THOUGHT MAYBE IT WAS A FUSE. DECIDED TO FINALLY RESEARCH ONLINE AND DISCOVERED THAT IT IS A VERY COMMON OCCURRENCE THAT MERCEDES TAILLIGHTS/WIRING SPONTANEOUSLY CATCH ON FIRE. I REMOVED THE HARNESSES FROM THE TAILLIGHTS AND NOTICED THE PLUG HAD ALMOST BEEN ENTIRELY DESTROYED/BURNED ON THE RIGHT REAR, AND WAS STARTING TO BURN ON THE LEFT REAR. I LOST ALL POWER TO MY TAILLIGHTS AT APPROXIMATELY 11:30 AT NIGHT, AND THE HEADLIGHTS STARTED SHUTTING OFF AND ON RANDOMLY. THE HEADLIGHTS ARE STILL TURNING OFF AND ON RANDOMLY, APPARENTLY THIS IS A KNOWN DEFECT WITH THE AUTO DIM SETTING. I HAVE PICTURES OF EVERYTHING, EVEN THOUGH I HAVE NOW PAID TO FIX THE TAILLIGHT HARNESSES (A COST OF OVER $240 IN PARTS) BECAUSE MERCEDES HAS NOT WILLINGLY RECALLED THIS FIRE HAZARD AND KNOWN DEFECT. TO BE HONEST, I AM PISSED. PLEASE LET ME KNOW WHERE I CAN SEND THE DEFECTIVE PARTS AND/OR PICTURES TO. *TR

Mileage: 102,000

ALL REAR TAIL LIGHTS STOP WORKINGI REPLACED THE LIGHTS. MERCEDES DEALERSHIP SAID THE WIRES HAD FRIED AND THAT THEY HAD SEEN MANY CASES SIMILAR TO THE REAR LIGHTS. $600 TO CORRECT THE ISSUE. *TR

Mileage: 60,000

THE TAIL LIGHT COMPLETELY MELTED THE CIRCUT BOARD AND STOPPED WORKING. *TR

Mileage: 71,000

THE LAMP CONNECTOR ON THE REAR RIGHT SIDE OF THE LIGHT COMPONENT WENT OUT, WHEN I WENT TO LOOK AT IT, I NOTICED THE CONNECTER PLUG IN AS WELL AS THE LIGHT CIRCUIT BOARD WAS BURNT AND WOULD NOT BE PLUGGED BACK IN. *TR

Mileage: 70,000

FOR THE THIRD TIME IN 6 MONTHS MY CAR WOULDN'T START. GOT OF WORK GETTING READY TO GO HOME AND THE CAR WOULDN'T START. TOWED TO THE DEALERSHIP AND THEY CHECKED IT AND COULDN'T FIND A THING. THEY ASKED ME TO BRING THE SPARE KEY AND THE CAR STARTED. FAST FORWARD THREE WEEKS LATER...SAME ISSUE. THEY KEPT THE CAR FOR 5 DAYS AND COULDN'T FIND NOTING SO THEY REPLACED THE BATTERY IN NOVEMBER. FAST FORWARD TO YESTERDAY FEB. 25TH. 2014 SAME THING HAPPENED. TOWED IT TO THE DEALERSHIP AND THEY DETERMINED IT WAS THE STEERING LOCK: EZL STEERING LOCK AND PROGRAMMING KEY. I HOPE AND PRAY MY EXTENDED WARRANTY COVERS THIS. I HAVE A 2009 C300. *TR

Mileage: 74,000

ALL REAR TAIL LIGHTS STOP WORKING, SOME IN THE FRONT NOT WORKING, ELECTRICAL WIRES WERE BURNT I REPLACED THE LIGHTS, THE DASHBOARD ALERT WENT AWAY THEN CAME BACK ON 10 MINUTES LATER. ALSO TIRE PRESSURE MONITOR INOPERATIVE ON DASHBOARD ALERT AS WELL. MY FRIEND WITH A 2008 C300 HAS THE SAME ISSUES WITH HERS TOO. *TR

Mileage: 70,000

LIGHT WARNING LIGHTS CAME ON DASHBOARD FOR REAR LIGHT AND TURN SIGNAL. AFTER LOOKING @ THE CONNECTER FOUND IT SMOKING AND MELTED ... IMMEDIATELY UNPLUGGED IT. MB DOES NOT HAVE A RECALL EVEN THOUGH YOU ARE INVESTIGATING . *TR

Mileage: 56,000

WHILE DRIVING HOME FROM WORK, I WAS RECEIVING ERROR MESSAGES ON MY INSTRUMENT CLUSTER ASKING ME TO CHECK THE REAR PASSENGER BRAKE LIGHTS AND TURNING SIGNAL BULBS. ONCE I WAS HOME, I OPENED MY TRUNK AND SMELT BURNING PLASTIC. I OPENED THE ACCESS PANEL TO THE FUSE BOX LOCATED NEAR THE PASSENGER TAILLIGHT AND INSPECTED THE AREA FOR DAMAGE. I NOTICED SOME RESIDUAL SMOKE COMING FROM THE CONNECTOR ATTACHED TO THE TAILLIGHT BULB ASSEMBLY. I REMOVED THE BULB ASSEMBLY AND THE BROWN GROUND WIRE HAD BURNED THROUGH THE PLASTIC ASSEMBLY. I REMOVED THE WIRE HARNESS FROM THE ASSEMBLY AND THE CONNECTOR CRUMBLED DUE TO THE DAMAGE. *TR

Mileage: 48,000

I RECEIVED A WARNING THAT MY LEFT TAIL LIGHT WAS OUT. THE LIGHT WAS NOT OUT AND WHEN THE CAR WAS RESTARTED THE MESSAGE NO LONGER APPEARED. I WENT TO THE DEALERSHIP AND ASKED SERVICE TO CHECK THE TAILLIGHT. THE SERVICE MANAGER SHOWED ME THE LIGHT PANEL WHICH HAD MELTED PLASTIC AND BURN MARKS ON IT NEAR THE GROUNDING WIRE. HE TOLD ME I NEEDED TO HAVE IT REPLACED AS WELL AS THE CIRCUIT BOARD. I TOLD HIM I THOUGHT IT WAS RIDICULOUS TO HAVE ELECTRICAL PROBLEMS WITH A CAR WITH 85K MILES. I JUST REPLACED AN ELECTRICAL PANEL IN THE FRONT 2 MONTHS AGO FOR $700. I ASKED IF THEY HAD PROBLEMS WITH THE C AND HE SAID NO BUT HE HAD SEEN A FEW ISSUES WITH THE GROUNDING WIRE. I JUST LOOKED INTO IT TO DISCOVER IT IS UNDER NHTSA INVESTIGATION. PLEASE ADVISE. *TR

Mileage: 85,675

RIGHT REAR TAILLIGHT ASSEMBLY COMPLETELY WENT OUT AS A RESULT OF A BAD GROUND WIRE. ON THAT SIDE THERE WAS NO BRAKE LIGHT, NO TURN SIGNAL, NO RUNNING LIGHTS, ETC. AFTER INSPECTION THE GROUND (BROWN OUTER MOST WIRE) WHERE IT CONNECTS TO THE PLUG/REAR TAIL LIGHT ASSEMBLY HAS BURN MARKS AND CORROSION. I USED ELECTRICAL TAPE TO TAPE UP THE EXPOSED WIRE (DUE TO HEAT/SPARKS THE INSULATION ON THE WIRE WAS GONE). CURRENTLY, ALL FUNCTIONS OF THE TAIL LIGHT ARE DIM ( 75% DIMMER THAN THE OTHER SIDE) AND AT TIMES IT JUST COMPLETELY DOESN'T WORK. I HAVE STOPPED DRIVING THE CAR AS A RESULT OF THIS AS I DO NOT FEEL SAFE DRIVING AS I FEAR IT MIGHT LEAD TO A SMALL FIRE. *TR

Mileage: 72,000

DRIVER SIDE REAR LIGHTS DIMMER THAN THE OTHER SIDE THAN WENT OUT, WHEN OPEN THE COMPARTMENT, SMELLED MELTING PLASTIC. CHECKED THE PLUG THAT WENT INTO THE LIGHTS HAS MELTED. ALSO BURN MARK LEFT ON LIGHT HOUSING. *TR

Mileage: 32,000

TAIL LIGHT PROBLEMS. I STARTED RECEIVING WARNING MESSAGES REGARDING THE TAIL LIGHT MALFUNCTION. WE CHECKED THE LIGHTS BUT THEY WERE FINE. IN JANUARY THE LIGHT WENT OUT. I TOOK MY CAR IN FOR AN OIL CHANGE AND WAS TOLD THAT THE BULBS WERE NOT ONLY OUT BUT THE CAUSE WAS DUE TO A CIRCUIT ISSUE. AFTER PICKING UP MY CAR, THERE WAS AN ADDITIONAL WARNING FOR MY SIDEMARK LIGHT. *TR

WARNING INDICATOR CAME UP ON INSTRUMENT PANEL TO "CHECK REAR TAIL AND BRAKE LAMPS" THE REAR TAIL, TURN, AND BRAKE LAMPS HAVE FAILED IN MY CAR. THE WIRING HARNESS HAS BURNED AND EMITS EXCESSIVE HEAT TO THE TOUCH. I'M UNSURE OF HOW LONG I WAS DRIVING WITH MY TAILLIGHTS OUT. *TR

Mileage: 50,000

I CURRENTLY OWN A 2009 MERCEDES C300 THAT HAS ONGOING PROBLEMS WITH THE BRAKE LIGHT MALFUNCTIONING. THIS FIRST HAPPENED IN 2011 WHEN THE DUMMY LIGHT TOLD ME THAT THE BRAKE LIGHT WAS OUT. I BROUGHT MY CAR TO A LOCAL AUTO SHOP TO HAVE THE LIGHT REPAIRED AND WAS TOLD BY THE SHOP THAT THEY WEREN'T ABLE TO CHANGE THE BULB BECAUSE THE PANEL WITH THE LIGHT WAS MELTED AND SMOKING ' THEY SUSPECTED THAT THE BULB WAS SHORTED OUT. THEY RECOMMENDED TAKING IT TO THE DEALER TO HAVE IT REPAIRED, AS THE CAR WAS STILL UNDER WARRANTY. I DID THIS AND WAS TOLD BY MERCEDES BENZ OF ST. CHARLES IL THAT THE ELECTRICAL WIRES WERE MELTED'AND THAT THE PANEL NEEDED TO BE REPLACED. THIS WORK WAS DONE AT THE ST. CHARLES IL DEALER AROUND NOVEMBER OF 2011 AND WAS COVERED UNDER WARRANTY. I BROUGHT MY CAR TO THE NAPERVILLE IL MERCEDES DEALER ABOUT A MONTH AGO BECAUSE THE BRAKE LIGHT WAS OUT. I WAS EXPECTING TO HAVE A QUICK LIGHT CHANGE AND PAY AROUND $20. I WAS INSTEAD TOLD THAT THE ELECTRICAL WIRES LEADING TO THE BRAKE LIGHT HAD MALFUNCTIONED AND THAT THE WIRES WERE MELTED. I WAS TOLD THAT IF A NEW BULB WERE PUT IT, IT WOULD JUST SHORT OUT AGAIN. I WAS THEN GIVEN AN ESTIMATE FOR OVER $500 FOR THIS REPAIR, AS MY CAR HAD RUN OFF THE WARRANTY A WEEK EARLIER. I HAVE NOT YET HAD THIS REPAIR DONE, AS IT IS COSTLY. I UNDERSTAND THAT THE BRAKE LIGHT IS A CONCERN WITH THE 2009 MERCEDES C300. THIS PROBLEM, WHICH HAS NOW OCCURRED TWO TIMES IN MY MERCEDES, IS UNDER INVESTIGATION BY THE NHTSA (NHTSA ACTION NUMBER: EA13008). *TR

Mileage: 45,000

TAIL LIGHT PASSENGER SIDE - GROUND WIRE ISSUES - PLATE MELTED - TAIL LIGHT ERRORS - NOT WORKING - NO TURN SIGNAL OR BRAKE SIGNAL DUE TO FAULTY TAIL LIGHT ASSEMBLY (HEATING ISSUES) 1 204-820-09-77 LAMP CARRIER 1 211-545-03-28 PLUG 1 014-545-82-26 PIN BUSHING. *TR

Mileage: 44,800

DRIVING ON THE HIGHWAY GOING 55 MPH MY PANEL ALERTED ME TO CHECK MY RIGHT REAR TAIL LAMP ,TURN SIGNAL , FOG LAMP AND PARKING LIGHT. I CHECK THE RIGHT TAIL LAMP AND ALL OF THE RIGHT REAR TAIL LIGHT WERE NOT WORKING. I WENT TO REPLACE ALL OF THE RIGHT REAR LIGHT BULBS AND FOUND THAT THE PLASTIC CONNECTOR AT THE END OF THE WIRING WAS COMPLETELY MELTED TO THE LAMP CARRIER. THIS IS A SAFETY HAZARD I AM VERY CONCERNED THIS COULD HAPPEN TO BOTH REAR TAIL LAMPS AT SAME TIME WHILE ON THE HIGHWAY IT CAN CREATE A ACCIDENT BECAUSE THE TAIL LAMPS ARE NOT WORKING. IT ALSO CAN BE A FIRE HAZARD. THIS ISSUE NEEDS TO BE FIXED BY MERCEDES-BENZ BEFORE THERE IS DEATH. *TR

Mileage: 62,900

BRAKE LIGHT, TURN SIGNAL, & PARKING LAMP ALL NOT WORKING. THE PLASTIC CONNECTOR AT THE END OF THE WIRING WAS COMPLETELY MELTED AND BLACK WHEN THE MECHANIC TOOK IT OUT. COULD BE A FIRE HAZARD. *TR

Mileage: 65,000

I WAS GETTING MY CAR DETAILED. WHILE WAITING ON ANOTHER CUSTOMER HAD CAR VACUUMED OUT. AFTER ABOUT 30 MINS, TRIED STARTING THE CAR AND THE KEY WOULD TURN WITH OUT STARTING THE CAR. HAD IT TOWED TO MERCEDES SHOP. THERE I WAS TOLD IT WAS AN ELECTRICAL PROBLEM WITH THE STEERING COLUMN. STEERING LOCK HAS ELECTRIC FAULT IS WHAT WAS STATED TO ME FOR A PRICE OF $1700.+ TO BE REPAIRED. THIS IS THE THIRD ELECTRICAL PROBLEM SINCE PURCHASING THE CAR. I'VE HAD THE LEFT AND RIGHT WIRING REPAIRED, THE LEFT ONE WAS STILL UNDER WARRANTY, THE RIGHT ONE WASN'T. THE WIRING WAS ACTUALLY BURNT. I FEEL AS THOUGH THIS ELECTRICAL PROBLEM IS DEFINITELY SOMETHING MERCEDES BENZ NEED TO HAVE A RECALL ON. *TR

Mileage: 75,401

THE GROUND WIRE FOR BOTH REAR TAILLIGHT BULB PLATES GETS SO HOT, THAT IT MELTS THE CONNECTOR WHICH THEN CAUSES A FAILURE OF ALL TAIL LIGHTS AND BRAKE LIGHTS AND INDICATOR LIGHTS. *TR

Mileage: 95,000

DRIVING ON HIGHWAY, NOTICED THAT WHEN I USE MY LEFT TURN SIGNAL IT WAS FLICKERING FAST ON THE DASH BOARD, THEN WARNING MESSAGE APPEARED ON DASH, CHECK TURN SIGNAL, CHECK BRAKE LIGHT, CHECK FOG LAMP. WHEN I GOT HOME, CHECK ALL BULBS ON THE LEFT REAR LIGHT ASSEMBLY, ALL BULBS ARE INTACT. NOTICED THE BROWN WIRE WAS A LITTLE CORRODED AND LIKE A BURNT CONTACT ON THE LIGHT ASSEMBLY. STARTED THE CAR AGAIN, EVERYTHING IS WORKING OKAY. NOW EXACT SAME MESSAGES APPEARS MORE THAN OFTEN WHEN IM DRIVING THE CAR. CONCERNED ON WHAT MAY HAVE CAUSED THE BURNT PLASTIC CONTACT POINT ON THE LIGHT HOLDER. I RESEARCHED THROUGH THE INTERNET AND A LOT OF PEOPLE ARE HAVING THE SAME ISSUE. *TR

Mileage: 39,000

YESTERDAY (10/27/2013) I HAD TO CHANGE OUT MY REAR RIGHT SIDE BRAKE LAMP, WHICH I SUCCESSFULLY DID RIGHT AFTER I SAW THE MESSAGE POP UP ON MY DASHBOARD. THEN TODAY (10/28/2013) IN THE AFTERNOON I TURNED ON MY CAR AND ALL THESE MESSAGES POPPED UP REGARDING MY RIGHT SIDE TURN SIGNAL, RIGHT SIDE REVERSE LIGHT, RIGHT SIDE FOG LIGHT AND THE OTHER BULBS IN THE RIGHT SIDE BULB HOUSING. I THEN OPENED MY TRUNK AND CHECKED IT OUT, AND NOTICED THAT THE FAR LEFT SIDE WIRE OF THE CONNECTOR CONNECTING TO THE BULB HOUSING WAS BURNED LUCKILY IT DID NOT CATCH ON FIRE. I TRIED TO TAKE IT OFF BUT WAS NOT ABLE TO AT THE MOMENT, BUT I WAS ABLE TO TAKE IT OUT AFTER A COUPLE OF HOURS. THERE WAS A HORRIBLE SMELL COMING FROM IT AND I TRIED TO CLEAN OUT ALL THE GUNK IN THE CONNECTOR BUT WAS NOT ABLE TO. PLEASE GET THIS ISSUE FIXED AND CALL OUT A RECALL BEFORE SOMEONE DOESN'T ACT FAST ENOUGH AND LEAVES THE CONNECTOR PLUGGED IN AND CAUSES IT TO CATCH ON FIRE. *TR

FOURTH OCCURRENCE OF ALL RIGHT REAR INDICATOR LIGHTS GOING OUT ALL TOGETHER IN THE PAST 2-3 MONTHS. JUST DID SOME RESEARCH AND IT APPEARS NHTSA IS INVESTIGATING THIS. I AM TAKING THIS IN TO THE DEALER TOMORROW HOWEVER, SEVERAL OWNERS OF THE 2009 C CLASS ARE COMPLAINING OF THE SAME PROBLEM DUE TO A BAD CONNECTION TO THE REAR LIGHT UNIT WHICH IS CAUSING SHORTAGES AND FIRES. IT IS VERY EVIDENT THAT MY VEHICLE HAS THE SAME ISSUE. *TR

Mileage: 58,300

RIGHT REAR TAIL LIGHT WAS DIM; STRONG SMELL OF BURNING WIRING IN THE TRUNK, WIRING HARNESS WAS HOT TO THE TOUCH, AT LEAST ONE WIRE ON THE HARNESS WAS CHARRED / BURNED. DASH WARNING LIGHT EVENTUALLY CAME ON. BROUGHT TO M-B DEALER; NOT COVERED BY ANY FACTORY WARRANTY, RECALL OR THE 3RD PARTY EXTENDED WARRANTY. *TR

Mileage: 46,000

RIGHT REAR LIGHT CONNECTOR AND LIGHTING HOUSING BURNED AND IS NOW INOPERATIVE. PRIOR TO THIS THE LIGHTS WOULD DIM IN AND OUT BEFORE COMPLETELY BURNING OUT. WHEN I OPENED THE TRUCK TO LOOK AT IT THERE WAS A BAD BURN SMELL AND SPARKING COMING FROM THE FIXTURE. *TR

Mileage: 60,090

EXTREME ELECTRICAL MALFUNCTIONS. LIGHT BULBS CONSISTENTLY BURNED OUT (LOW BEAM HEADLIGHT, PARKING LIGHT, BRAKE LIGHTS). FINALLY, SMOKE CAME FROM TRUCK/BRAKE LIGHTS AREA AND WIRE HARNESS MELTED.

Mileage: 68,000

CAR ILLUMINATED A WARNING TO CHECK REAR LEFT TAILLIGHT. UPON INSPECTION, NOTICED THAT THE WIRING IS STARTING TO RETRACT FROM THE CONNECTOR AND LEFT AND RIGHT ASSEMBLIES HAVE NOTICEABLE BLACKENED AREAS WHERE THE WIRING IS CRIMPED INTO THE CONTACT THAT IS INSERTED INTO THE CONNECTOR. THIS IS SIMILAR TO OTHER COMPLAINTS FILED. *TR

Mileage: 75,800

AS I WAS BACKING OUT OF MY GARAGE THE DASH BOARD LIT UP INDICATING TO CHECK MY REAR RIGHT TAIL LAMP, RIGHT SIDE MARKER, RIGHT BRAKE LAMP, RIGHT HEAD LAMP, RIGHT FOG LAMP. MY HUSBAND THEN COULD FEEL THAT THE BROWN WIRE IN THE WIRING HARNESS AND THE HARNESS ITSELF IS HOT TO TOUCH AND YOU CAN SEE THE WIRES BECAUSE THE COATING AROUND THE WIRES HAS BEGAN TO MELT AWAY.I HAVE AN APPOINTMENT TODAY TO TAKE THE CAR TO THE DEALER THAT I PURCHASED IT FROM. I HOPE THIS ISSUE WILL BE RESOLVED. *TR

Mileage: 78,000

RECEIVED A MESSAGE THAT REAR LEFT BRAKE LIGHT, FOG LIGHT, TURN SIGNAL WERE OUT. TURNS OUT THE WIRE THAT GOES INTO THE HARNESS HAS MELTED AND SHORTED OUT. THE SAME THING HAPPENED TWO MONTHS LATER WITH THE REAR RIGHT LIGHT ASSEMBLY. THIS IS A HUGE SAFETY CONCERN.

BROUGHT MY CAR IN FOR A REPAIR OF THE STEERING COLUMN ON 3/9/2013 TO THE MERCEDES DEALERSHIP WHERE I PURCHASED THE CAR, WHICH THEY TOOK CARE OF. BUT, THEN ABOUT A MONTH LATER STARTED TO GET WARNINGS FROM THE DASHBOARD TO CHECK MY RIGHT REAR TAILLIGHT AND DIRECTIONAL. THEN IT WAS THE RIGHT REAR SIDE LAMPS, TAILLIGHTS, BRAKE LIGHTS, REVERSE LIGHTS AND DIRECTIONAL, EVERY TIME I START THE CAR AND/ OR WHENEVER ONE OF THOSE LIGHTS IS ENGAGED WHILE DRIVING. WAITING FOR A RECALL AND SAW THAT MBUSA REQUIRES EXACT INFORMATION FOR THE COMPLAINTS. *JB

Mileage: 48,000

ON 8/8/2013 MY INFORMATION DISPLAY INDICATED MY RIGHT TAILLIGHT, BLINKER AND BRAKE LIGHTS WERE OUT. WHEN I OPENED THE COMPARTMENT TO SEE WHAT TYPE OF BULBS TO REPLACE I FOUND THE PROBLEM TO BE MUCH BIGGER THAN EXPECTED. THE PLASTIC HOUSING THAT HOLD THE WIRING PIN, THE WIRING PIN AND THE BROWN GROUND WIRE WERE ALL BURNT UP CAUSING THE LIGHTS TO FAIL. I THAN OPENED THE LEFT TAIL LIGHT COMPARTMENT AND THE SAME THING IS HAPPENING, THERE IS ALREADY SIGNS OF THE HOUSING BURNING. I REMEMBER SMELLING SOMETHING BURNING IN THE CAR A FEW WEEKS AGO. I NOW KNOW WHAT IT WAS. I AM SURPRISED IT DID NOT CATCH FIRE. I CONTACTED MERCEDES SERVICE ONLY TO FIND I AM RESPONSIBLE PAYING TO HAVE THIS ISSUE CORRECTED. I ONLY HOPE THE LEFT SIDE DOES NOT CAUSE A FIRE BEFORE I AM ABLE TO GET IT FIXED. THIS IS CLEARLY AN UNSAFE ELECTRICAL ISSUE. *TR

Mileage: 53,000

THE INFORMATION SYSTEM IN MY CAR GAVE ME THE SYMBOLS FOR THE RIGHT BACK LIGHTS. I STOPPED TO CHECK AND REALIZED MY LIGHTS WERE OUT. I OPENED THE WIRING IN THE TRUNK AND REALIZED THAT THE BROWN WIRE ON THE OUTER SIDE BURNED THROUGH THE CONNECTOR AND THE LAMP CARRIER. *TR

Mileage: 52,000

TOOK THE CAR IN FOR REPAIR ON 3/3/2013 DUE TO THE VEHICLE HAD LOCKED FOR NO REASON AND WOULD NOT DRIVE. HAD TO TOW IT TO DEALERSHIP. TURNED OUT IT WAS A STEERING HOUSING ISSUE WHICH THE DEALERSHIP TOOK CARE OF, THEN A MONTH LATER, THE EXTERIOR LIGHTS ON THE RIGHT REAR STARTED HAVING ISSUES; STARTED GETTING ALERTS THAT THE RIGHT TAILLIGHT, RIGHT TURN SIGNAL, RIGHT REVERSE LIGHT, BRAKE LIGHT, AND SIDE LAMP WERE OUT OR NEEDED TO BE CHECKED. ALSO NOTICED THAT BECAUSE OF THIS, WHEN YOU SET THE ALARM, THE RIGHT REAR WON'T LIGHT UP. HAVE NOT BROUGHT IT BACK AS OF YET, WAITING FOR RECALL. *TR

Mileage: 49,000

AFTER THE CAR WAS WARMED UP, THE MESSAGE DISPLAY REPORTED TAIL LIGHT OUTAGES IN THE RIGHT REAR TAIL LIGHT ASSEMBLY. THE PROBLEM PERSISTED SO I TOOK THE VEHICLE TO MY MECHANIC. THE PIG TAIL AND CIRCUIT BOARD THAT HOLDS THE BULBS SHOWED BURN MARKS WHICH CAUSED THE CIRCUITS TO SHORT OUT. THE PRINTED CIRCUIT BOARD AND PIG TAIL ASSEMBLY WERE REPLACED. *TR

Mileage: 55,000

A MESSAGE ON THE DASH CONSISTENTLY APPEARED, ADVISING TO CHECK RIGHT REAR LIGHTS: BRAKE, FOG, TAIL ETC. WE CHECKED THE REAR LIGHTS AND FOUND THE PLASTIC BOARD THAT HOLDS THE LIGHT BULBS AND WIRING HAD MELTED. WE PURCHASED A NEW BOARD FROM A MERCEDES DEALER. AFTER I INSTALLED IT, IT MADE GOOD CONNECTIONS. THE MESSAGE CONCERNING THE RIGHT LIGHT HAS NOT COME BACK ON. HOWEVER, THE LEFT BRAKE, FOG AND TAIL MESSAGE CAME ON. WHEN CHECKED, THE LEFT BOARD AND WIRING WAS ALSO MELTED. WE PURCHASED ANOTHER NEW BOARD FROM MERCEDES. HOWEVER, I WAS ABLE TO REESTABLISH A CONNECTION USING THE OLD BOARD, AND DID NOT USE THE NEW BOARD. NOW THE RIGHT FRONT FOG LIGHT HAS A SIMILAR ISSUE THAT HAS NOT BEEN INVESTIGATED OR REPAIRED. *TR

Mileage: 54,000

RECEIVED IN-DASH NOTIFICATIONS THAT ALL LIGHTS ON LEFT SIDE OF CAR WERE OUT. TOOK TO LOCAL REPAIR SHOP, WHICH FOUND THAT LEFT REAR TAILLIGHT HOUSING HAD MELTED. HAD NEW LIGHTING CARRIER INSTALLED AND WIRES REPAIRED. *TR

Mileage: 53,000

I HAVE A 2009 MERCEDES C300. I JUST READ A NEWS STORY THAT THIS MODEL MAY BE RECALLED BASED ON NUMEROUS REPORTS ABOUT FIRE OR BURN SMELLS COMING FROM THE REAR LIGHT. MY REAR RIGHT BRAKE LIGHTS WENT OUT LAST WINTER. WHEN I TOOK IT INTO THE MERCEDES DEALERSHIP, THEY TOOK THE PANEL OUT WITH THE LIGHT BULBS AND THERE WAS A BURNT RESIDUE AROUND THE BULB THAT WAS BLOWN OUT. THEY REPLACED THE UNIT AND THE WIRING, BUT I HAD TO PAY FOR THE SERVICE. THEY THOUGHT THERE MAY HAVE BEEN A RECALL, BUT AFTER CHECKING THEIR COMPUTER, THEY DID NOT SAY THAT IT WAS RECALLED, SO I HAD TO PAY FOR THE REPLACEMENT. NOW THE REAR LEFT LIGHTS ARE MUCH DIMMER THAN THE RIGHT SIDE. THE DEALERSHIP RECOMMENDED THAT I HAVE THAT REPLACED AS WELL, BUT ONCE AGAIN AT MY COST. IF THIS DEFECT HAS BEEN SIGHTED IN OTHER VEHICLES FROM THIS MODEL YEAR, THEY SHOULD SERIOUSLY CONSIDER A RECALL BEFORE THE LIGHTING PANEL ACTUALLY CATCHES FIRE AND CREATES A BIGGER ISSUE FOR THE COMPANY. *TR

Mileage: 55,000

THE LEFT REAR TAIL LIGHT HAD A BULB THAT NEEDED TO BE REPLACED AT A COST UNDER $10. IT NEEDED MORE THAN A BULB AS THE WIRING HAD MELTED AND IT REQUIRED A NEW LEFT REAR LIGHT ASSEMBLY KIT WITH A NEW HARNESS TO CORRECT THE PROBLEM AT A COST OF $300. THE AUTO SHOP TECHNICIAN SHOWED HOW THE WIRING HAD COMPLETELY MELTED AND NEEDED TO REPLACE THE COMPLETE REAR LIGHT MODULE. THIS HAD TO BE A DEFECTIVE PART AND MERCEDES HAD NOT ISSUED A RECALL TO COVER THE COST. THE MELTED WIRES POSE A FIRE HAZARD. *TR

Mileage: 55,000

THE VEHICLE WOULD NOT ACCEPT THE COMPUTER CHIP KEY POD AND THE CAR WAS COMPLETELY DISABLED, STEERING LOCK ASSEMBLY HAD AN ELECTRICAL FAULT. THE CAR WAS COMPLETELY LOCKED UP, UNABLE TO TURN IGNITION ON. NO ADVANCE NOTICE THAT THIS WAS A PROBLEM. THE CAR HAD TO BE TOWED TO A MERCEDES DEALERSHIP FOR REPAIR, ALMOST 50 MILES AT A COST OF $240. THE REPAIR WAS $707.00 AND INVOLVED REPLACEMENT OF STEERING COLUMN LOCK ASSEMBLY. THIS WAS NOT COVERED UNDER WARRANTY BY MERCEDES AND THEY HAVE NOT ANNOUNCED A RECALL EVEN THOUGH THIS PROBLEM SEEMS PREVALENT ON THE INTERNET. THE SAFETY ISSUE IS HAVING A VEHICLE THAT CANNOT BE OPERATED, NOR REPAIRED BY ANYONE OTHER THAN AN AUTHORIZED MERCEDES DEALERSHIP. THIS PROBLEM STRANDS THE DRIVER AT A PLACE WHEREVER THE PROBLEM MAY OCCUR. I HAD THE DEALERSHIP RETURN THE FAULTY PART IF NHTSA WOULD LIKE TO INSPECT IT. THE MERCEDES BENZ STEERING COLUMN LOCK PROBLEM IS NOT FROM WEAR AND TEAR, MORE LIKELY A SOFTWARE PROBLEM BETWEEN THE IGNITION AND THE KEY. AS A CONSUMER, I FEEL RIPPED OFF TO THE TUNE OF $1,000 TO PAY FOR A PROBLEM THAT MERCEDES KNOWS ABOUT, YET HAS NOT INITIATED A RECALL TO REPAIR THE FAULT. *TR

Mileage: 60,000

WHILE HIGHWAY DRIVING THE RIGHT TAIL LAMP, BRAKE LAMP, FOG LAMP DASHBOARD WARNING LIGHT ILLUMINATED. UPON INSPECTION, THE GROUND WIRE INSULATION AND CONNECTOR ON THE TAILLIGHT ASSEMBLY HAD MELTED FROM OVERHEATING. WE EXPERIENCED A TOTAL LOSS OF ALL LIGHTING ON THE RIGHT REAR TAILLIGHT ASSEMBLY. *TR

Mileage: 36,089

TL* THE CONTACT OWNS A 2009 MERCEDES BENZ C300. THE CONTACT STATED THAT THE BRAKE WARNING LAMP ILLUMINATED AND SECONDS LATER, ALL OF THE WARNING LAMPS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE CIRCUIT BREAKER HAD BURNED OUT AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 60,000. *TR

Mileage: 60,000

ELECTRICAL SAFETY HAZARD THAT COULD LEAD TO FIRE. LEFT REAR TAILLIGHT ASSEMBLY UNIT MELTED DUE TO IMPROPER GROUND DUE TO FAULTY WIRING HARNESS. TALKED WITH MERCEDES DEALERSHIP AND WAS ADVISED THAT THIS IS A COMMON PROBLEM WITH THIS CAR. I ASKED IF THERE WAS A RECALL AS THIS IS A MAJOR SAFETY HAZARD AND WAS ADVISED THAT NO RECALL HAS BEEN ISSUES. WAS TOLD THAT THIS PROBLEM IS SO COMMON THAT MERCEDES HAS A REPAIR KIT BUT WANTS ME TO PAY $200 TO HAVE THE SAFETY ISSUE FIXED. MERCEDES REFUSES TO DO ANYTHING UNTIL SOMEONE IS KILLED AND FORCED TO ISSUE A SAFETY RECALL TO FIX THIS DEFECT. IF YOU GOOGLE 2009 C300 BRAKE LIGHT RECALL YOU WILL FIND COUNTLESS PEOPLE WHO HAVE THE SAME ISSUE INCLUDING IDENTICAL PHOTOS OF THE MELTED BULB ASSEMBLY UNIT. I WOULD HOPE FOR THE SAFETY OF EVERYONE THAT THE NTSB COULD REVIEW THIS ISSUE FURTHER BEFORE SOMEONE IS SERIOUS INJURED. *TR

Mileage: 63,245

THE LEFT REAR TAIL LIGHTS STOPPED WORKING. I HAD TO REPLACE THE ELECTRICAL HARNESS ATTACHED TO THE BULB BRACKET. THIS WAS REPLACED ON 2/13/2013. EXACTLY ONE MONTH LATER, THE RIGHT REAR TAIL LIGHTS STOPPED WORKING ON 3/13/2013. I WILL HAVE TO REPLACE THE SAME ASSEMBLY OF PARTS. I HAVE NO DAMAGE TO THE REAR OF MY VEHICLE. MERCEDES BENZ HAD A RECALL ON THE (MERCEDES BENZ M-CLASS YEAR 2009) FOR THE REAR LIGHTS. *TR

Mileage: 73,937

DRIVING AT NIGHT. INSTRUMENT WARNING OF NUMEROUS FAILED TAIL LIGHTS ON BOTH SIDES AT THE SAME TIME. PULLED OVER AND OPENED TRUNK. TRUNK WAS FILLED WITH SMOKE AND BURNING PLASTIC SMELL. OBSERVED ELECTRICAL CONNECTORS ON BOTH TAIL LIGHT BULB HOLDERS MELTING AND SMOLDERING. VISUAL FLAME (SMALL) ON GROUND WIRE ON RIGHT TAIL LIGHT CONNECTOR. OBSERVED BOTH BULB HOLDER ASSEMBLIES AND THEIR ELECTRICAL CONNECTORS HEAVILY DAMAGED BY FIRE/HEAT ONLY AROUND THE BROWN (GROUND) WIRES. REMOVED ASSEMBLIES AND WAS ABLE TO RESTORE SOME TAIL LIGHT FUNCTIONS BY CLEANING ELECTRICAL CONNECTORS OF MELTED PLASTIC. NOTED CORROSION AROUND GROUND TERMINAL PIN OF CONNECTORS. NO INDICATION OF MOISTURE OR WATER LEAKS IN AREA. NO FUSES BLEW. ALL BULBS GOOD. TAIL LIGHT OPERATION NOW INTERMITTENT. WILL CONTACT DEALER TO REPLACE PARTS - FEEL THIS SHOULD BE A RECALL ITEM DUE TO FIRE AND THE CIRCUIT NOT BEING PROTECTED BY FUSE. *TR UPDATED 3/28/13 *CN..UPDATED 09-09-14 *BF

Mileage: 49,987

WARNING INDICATORS FLASHED FOR ALL THE RIGHT SIDE REAR LIGHTS. WHEN I WENT TO CHANGE BULBS DISCOVERED THE COVERING ON WIRES HAD MELTED ALONG WITH THE PLASTIC HARNESS. TOOK IT TO DEALER NEXT DAY AND THE HARNESS HAD TO BE REPLACED FOR A LITTLE OVER $150. IT IS HAPPENING ON THE OTHER SIDE ALSO. SERVICE REP HAS SEEN ON OTHER C300S. MB DENIES THIS IS A DEFECT. *TR

Mileage: 61,000

WARNING ON DASH SHOWS RR BRAKE LIGHT IS OUT AND TURN SIGNAL LIGHTS IS OUT. WENT TO LOOK AT THE BACK OF THE CAR TO SEE IF THE LIGHTS WHERE ON AND THE RR LIGHT ASSEMBLY WAS DIM. OPEN THE PANEL WHERE THE BULBS ARE AND THE WIRE HARNESS WAS FRIED. THIS MIGHT BE A FIRE HAZARD. *TR UPDATED 03/27/13*LJ UPDATED 04/02/2013 *JS

Mileage: 50,451

AT SOME POINT IN TIME THE LEFT REAR TAILLIGHT STARTED TO DIM DRAMATICALLY. I OPENED THE ENCLOSURE TO CHANGE THE BULBS THINKING THEY WERE BURNT OUT AND FOUND THE WIRE HARNESS AS WELL AS THE BULB DOCK HAD MELTED BECAUSE OF OVERHEATING. A FUSE DID NOT BLOW AND THE CARS COMPUTER NEVER GAVE ANY INDICATION OF THIS ISSUE. MY CONCERN IS THAT THE SYSTEM COULD ACTUALLY CATCH ON FIRE AND IT IS IN THE TRUNK AND NOT FAR FROM THE GAS TANK. AFTER RESEARCHING ON MB WORLD THIS APPEARS TO BE A KNOWN PROBLEM AND FLAW. I THINK IT SHOULD BE LOOKED INTO AND DETERMINE IF THERE IS A GREATER ISSUE HERE. *TR....UPDATED 03/27/13 *BF UPDATED 04/03/2013 *JS

Mileage: 70,000

MY CAR COMPUTER WAS SHOWING A MESSAGE THAT THE RIGHT REAR SIGNAL LIGHT, FOG LIGHT NEEDED TO BE CHECKED. MY HUSBAND CHANGED THE BULBS AND THE MESSAGE WAS STILL THERE. THESE LIGHTS WERE NO LONGER OPERATING PROPERLY. TOOK THE CAR FOR SCHEDULED SERVICE AND BROUGHT THIS TO THE ATTENTION OF THE MECHANIC AT A MERCEDES BENZ DEALER/AUTO SERVICE. HE TOLD MY DAUGHTER THAT HE REMOVED THE ACCESS PANEL AND FOUND THAT THE CONNECTOR TO A BULB CARRIER, WIRE HARNESS AND BULB CARRIER WERE MELTED DUE TO A SHORT AT THE GROUND WIRE OF THE 7 PIN CONNECTOR. I CALLED THE SERVICE MGR HE COULD NOT TELL ME OR EXPLAIN WHY THIS HAPPENED OR ITS CAUSE. DISAPPOINTED BY HIS LACK OF KNOWLEDGE AND EXPLANATION OF THE CAUSE, I CONTACTED MBUSA. AT FIRST THE PERSON THAT ANSWERED TRIED TO BRUSH ME OFF " THIS CAN HAPPEN". WHEN I INSISTED FOR A BETTER ANSWER OR EXPLANATION SHE REFERRED ME TO A "[XXX]"1-800-367-6372 EXT.[XXX]. WHO STATED THAT SHE WOULD SPEAK TO OTHER TECHNICAL PEOPLE AND GET BACK TO ME. WHEN SHE GOT BACK TO ME, IT WAS BASICALLY SHE WAS GOING TO SPEAK TO THE SERVICE MGR. AT THE DEALERSHIP THAT SERVICED MY CAR.HE CALLED ME ON 2/01/12 NOT CLARIFYING THE CAUSE,JUST RE-ITERATED WHAT HE HAD PREVIOUSLY STATED. I CALL [XXX] WHO SIMPLY STATED THAT THIS HAS NEVER BEEN REPORTED BEFORE, BUT IT CAN HAPPEN, AND STATED THAT THE DEALERSHIP WOULD GIVE ME A $200.00 DISCOUNT AT THE NEXT SERVICE DATE. I WANTED AN EXPLANATION OF THE CAUSE, COULD THIS HAPPEN AGAIN, COULD THIS LEAD TO FURTHER MELTING, THAT COULD LEAD TO A FIRE, A BIGGER SHORTAGE, AND POSSIBLE ACCIDENT. I WAS TOLD BY THE MGR. AT DEALERSHIP, HE CANNOT FORESEE THE FUTURE AND HE COULD NOT PREDICT IF THIS WOULD HAPPEN AGAIN. I WAS TOLD THAT A DEFECTIVE PART IS NOT A MAJOR ISSUE.NO ONE OFFERED TO LOOK FURTHER INTO THE DEFECTIVE PART AND TRY AND FIND OUT WHAT REALLY HAPPEN. IF A PART IS DEFECTIVE, IT SHOULD BE EVALUATED OR EVEN ASK FOR THE PART . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR

AT 5:00PM, I WAS DRIVING THE MERCEDES BENZ C300, YEAR 2009, 9010 MILES IN THE PARKING LOT OF YMCA IN LA CANADA, CA AT 3 MILES/HR. I PREPARED TO STOP THE CAR AND STEPPED ON THE BRAKE, SUDDENLY, THE ENGINE REV UP AND ACCELERATED. THE CAR JUMPED OVER THE STOP BUMPER BUT I PRESSED VERY HARD ON THE BRAKE AND FINALLY THE CAR STOPPED AND THE ENGINE WAS OFF. THE FRONT OF THE CAR WAS ABOUT 2 FEET FROM THE WALL AT THE PARKING LOT. I WAS SO SCARED BECAUSE IT WAS THE FIRST TIME I EXPERIENCED THE UNINTENDED ACCELERATION. I WENT TO THE GYM AND AT 6:30PM I DROVE THE CAR BACK HOME, IT IS ABOUT 6 MILES FROM MY HOUSE. I REALLY FEEL UNSAFE WITH MY ALMOST BRAND NEW MB. I'LL TAKE OFF FOR WORK NEXT MONDAY AND WILL TAKE THE CAR TO THE DEALER FOR CHECKING. I WAS LUCKY THIS TIME WITH NO DAMAGE OR INJURY BECAUSE I WAS DRIVING VERY SLOWLY IN THE PARKING LOT AND READY TO STOP. HOWEVER I DON'T WANT TO TAKE THE CHANCE NEXT TIME, IT'S SO DANGEROUS, I CAN GET KILL OR SOMEBODY CAN GET HURT IF MY CAR JUMPS AGAIN. I DO THE RESEARCH AND SEE THE COMPLAINT # 10330370 ON 05/23/2010. THE CASE WAS ALMOST THE SAME: WHEN THE DRIVER STEPPED ON THE BRAKE AND THE MB UNINTENDED ACCELERATED. PLEASE DO THE INVESTIGATION BY NOW AND FEEL FREE TO CONTACT ME ANYTIME. *TR

Mileage: 9,010