2010 MERCEDES BENZ C300 Steering Problems

The contact owns a 2010 Mercedes-Benz C300. The contact stated that the vehicle had failed to start after several attempts; however, the infotainment system was turned on. The contact stated that the engine failed to start. No warning lights were illuminated. The contact related the failure to an unknown steering coupling interlock mechanism recall. The vehicle was not taken to the dealer or to an independent mechanic. The vehicle was not repaired and remained at the residence. The manufacturer was not made aware of the failure. The approximate failure mileage was 98,000.

Mileage: 98,000

While i have a few recalls i plan on needing service from Mercedes for, I just found out that Mercedes has a Class action lawsuit involving my C class mercedes C300 from 2010-2022 years. I was driving and ran into a pothole. My car rear started making noise and sounds. I went to the auto shop amd was told my rear subframe was damaged and would cost over 2,000. I and putting in a complaint to make sure Mercedes honor this recall/ extended warranty for my vehicle.

The contact owns a 2010 Mercedes-Benz C300. The contact stated that while driving at undisclosed speeds, the steering wheel locked. No warning light was illuminated. The contact stated that the vehicle was scanned, and diagnostic trouble codes indicating the TRP and Power Steering failure were retrieved. Additionally, the contact stated that while driving at an undisclosed speed, the vehicle lost motive power and required to be towed. An unknown local dealer was contacted, but the vehicle was not diagnosed or repaired. The vehicle remained parked in the storage. The contact related the failure to an unidentified recall; however, the VIN was not included.  The manufacturer was made aware of the failure. The failure mileage was approximately 60,000.

Mileage: 60,000

For the 2010 Mercedes Benz C300, the failure of the steering lock control unit resulted in the vehicle being unable to start its engine. Vehicle was disabled, and I was left stranded. Car had to be towed to my house and separately had to be towed to the Mercedes Benz car dealership service center. The technician at the Mercedes Benz car dealership service center recommended replacement of the steering lock. Yes, this car is available for inspection upon request. This same problem was reproduced in another Mercedes-Benz C300 car that I own. This other vehicle is a 2011 Mercedes-Benz C300. The car was not inspected by the manufacturer, police, or insurance representative. The car was inspected by the Mercedes Benz dealer service center. No warnings or messages prior to the complete failure. This issue first appeared in August 2024. This steering lock failure is a critical issue as I had the same problem with another Mercedes Benz C300 that I own. Both steering lock failures for both cars resulted in the car being unable to start occurred around the same time period and were separately diagnosed and fixed at different Mercedes Benz dealer service centers.

I had to pull over in the emergency lane to take a very important phone call! Turned off the car and removed key! Upon trying to crank car back up the EIS (electronic ignition switch) failed and the car wouldn’t start back up! This is absolutely dangerous considering the car has less than 100,000 miles on it! This is a known problem with Mercedes and should be recalled! This is going to kill someone if this continues to go unresolved! Mercedes charges 1,000s of dollars to repair something that is happening with w204 generation year of the car!

Rear subframe completely rusted through resulting in multiple attached systems to break off. When applying the brakes the rear end of the vehicle swings and can force the car into random directions. Upon any basic research this issue can be seen in similar Mercedes models across the globe consistently. If the issue was not diagnosed sooner the likelihood of a fatal crash would have been extremely high due to critical components like braking and suspension systems being nonfunctional. Many vehicles that experience this design flaw are well maintained and kept in good conditions. I urge the NHTSA to release some kind of warning to owners of these vehicles because this issue can blindside even the most vigilant owners. Many posts regarding this issue describe nearly avoiding severe accidents. Please do not let this go unheard because it can be fatal if not addressed.

After parking my car , turned ignition off, did some work for 45 minutes I came back attempting to start the car. The car won’t start, I am not hearing any of the normal sound that usually takes place when I place the key in ignition. Message on dashboard telling me to remove the key. Car will not start. After checking battery and calling mechanic they tell me the my steering wheel lock is bad. The ESL went bad out of nowhere. Car won’t start, steering wheel is locked and the only way to fix it is to take it Mercedes’ dealer and pay over $2000. I search on google and found out that this is a common issue with my 2010 C300. This is a manufacturing defect and Mercedes should recall it and pay for repair. In my case I parked my car in my garage, imagine if I was traveling on highway way and the steering wheel locks or failed on the side of busy interstate hwy. the worst part is that Mercedes dealer did nothing t warn me when I bought the car about this issue especially since it is know since 2008, and they will not allow after market parts to be installed by other mechanics. So this is defective and Mercedes should be forced to recall and replace for free. We should not wait for someone to die before this is fixed. This happened without any warning PLEASE FORCE MERCEDES TO RECALL AND FIX THE ESL NOW.

SECURITY SYSTEM DISABLES IGNITION DUE TO A FAILURE OF THE ESL (STEERING LOCK). NOTHING IS WRONG WITH THE CAR IT JUST WON'T START.

Mileage: 155,500

THE STEERING WHEEL LOCK IS STUCK AND NOW MY CAR WILL NOT START. THIS IS A KNOWN ISSUE WITH MERCEDES CARS OF ALL MAKES & MODELS. I PUT MY KEY IN AND TRIED TO START IT AND IT FAILED TO START. I THOUGHT IT WAS THE BATTERY AND HAD IT TESTED AND REPLACED. THAT IS NOT THE ISSUE. THE CAR STILL WILL NOT START AND COME TO FIND OUT IT IS THE STEERING LOCK MOTOR THAT HAS FAILED. IT IS A ESL FAILURE.

I NOTICES BACK IN 2013- 2014 A RECALL WAS SENT OUT BECAUSE THE POWER STEERING PUMP WAS LEAKING IN THE 2010 MERCEDES BENZ C-CLASS 300. ON 07/01/2020 THATS WHEN I NOTICES MY 2010 MERCEDES BENZ C-CLASS WAS LOSING POWER STEERING FLUID. I NOTIFIED THE MERCEDES DEALERSHIP AND THEY PULLED UP MY VIN NUMBER. SHE INFORMED ME THAT MY CAR WAS SERVICE. APPARENTLY WHAT EVER THEY FIX ISN'T WORKING ANYMORE. I DON'T FEEL SAFE DRIVING THE CAR IS THERE ANY WAY THAT YOU CAN HELP ME WITH THIS MATTER PLEASE THANK YOU.

SEIZED STEERING LOCK AND PASSENGER DOOR WON'T OPEN FROM THE INSIDE

Mileage: 74,000

REALLY CANT SAY MUCH CAUSE THATS HOW I BOUGHT THE CAR.

KEY IN IGNITION, STEERING WHEEL DOES NOT UNLOCK. ABLE TO GET KEY INTO RUN AND CRANK POSITION WITH NO INSTRUMENT CLUSTER LIGHTS TURNING ON. ALL OTHER ELECTRICAL FEATURES TO THE CAR WORK (RADIO, POWER WINDOWS, SEATS, LIGHTS). UNABLE TO SHIFT CAR INTO NEUTRAL WITHOUT REMOVING GEAR SELECTOR SHIFT COVER. *TR

Mileage: 100,000

MY CAR WAS WORKING COMPLETELY FINE ALL MORNING. I WENT TO START IT AGAIN BUT WOULD NOT START AT ALL. I WOULD TURN MY KEY AND GET ABSOLUTELY NOTHING. DOORS AND LOCKS WERE STILL WORKING.

Mileage: 133,000

STEERING CONTROL LOCK UNIT HAS GONE BAD MANY ISSUES CAR WILL NOT START LEAVES YOU STRANDED MANY PEOPLE COMPLAINING ABOUT IT OVER THE INTERNET SAME SITUATION MERCEDES REALLY NEEDS TO DO SOMETHING ABOUT THIS DON'T FEEL SAFE STEERING WHEEL CAN LOCK WHILE DRIVING THIS IS NOT SAFE

ON OR ABOUT 11/24/19, VEHICLE WAS PARKED IN FRONT OF THE HOUSE OVERNIGHT AND NEXT MORNING, THE VEHICLE DID NOT START DUE TO STEERING BEING LOCKED ELECTRONICALLY. CAR DID NOT HAVE ANY POWER BESIDES DOORS OPENING AND WOULD NOT SHIFT INTO NEUTRAL. THE VEHICLE WAS TOWED TO A LOCAL DEALER AND SERVICE ADVISOR CONTACTED ME TO INFORM ME THAT THE VEHICLE LOCKED THE SEETHING DUE TO FAULTY SWITCH. VEHICLE WAS REPAIRED AND RETURN TO ME ON 12/4/2019. AT THIS TIME, I AM CONCERNED FOR MY SAFETY DUE TO POSSIBILITY THAT THE STEERING MIGHT LOCK WHILE THE VEHICLE IS IN MOTION.

Mileage: 105,394

EIS , STEERING LOCK

TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT WAS UNABLE TO START THE VEHICLE AFTER MULTIPLE ATTEMPTS. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ELECTRONIC STEERING LOCK MODULE NEEDED TO BE REPLACED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 56,000.

Mileage: 56,000

TL* THE CONTACT OWNED A 2010 MERCEDES-BENZ C300. WHILE DRIVING APPROXIMATELY 20 MPH THROUGH AN INTERSECTION, THE POWER STEERING SUDDENLY FAILED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN IN EITHER DIRECTION. THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO TWO OTHER VEHICLES. THE DRIVER SUSTAINED NECK, BACK, AND CHEST INJURIES. A POLICE REPORT WAS TAKEN AT THE SCENE. THE VEHICLE WAS DESTROYED. A SECOND PERSON WAS INJURED FROM THE SECOND VEHICLE. NO FURTHER INFORMATION WAS AVAILABLE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 67,000.

Mileage: 67,000

THE C300 MODEL HAS A NOTORIOUS PROBLEM WITH ELECTRONIC STEERING LOCKING LEAVING THE CAR MOBILELESS. CANNOT EVEN PUT IN NEUTRAL FOR TOWING. THE CAR SIMPLY WON'T START. IT WILL LEAVE A MOTORIST STRANDED AT ANY TIME, ANY PLACE AND WITHOUT ANY WARNING AND REPRESENTS A DANGEROUS HAZARD TO MOTORIST'S SAFETY. MERCEDES SHOULD BE BROUGHT TO COURT VIA CLASS ACTION LAW SUIT. *TR *TR *TR *JS CONSUMER STATED CAR HAS BEEN REPAIRED.*JB *JS

Mileage: 71,517

THE ELS PROBLEM AGAIN LIKE IN THE OTHER MERCEDEZ ..I PARK MY CAR WAS RUNNING GOOD NO NOISE OR ANYTHING WHEN I WAS GOING HOME DEAD NOT TURNING ON THE ENGINE ..HAD TO TOWED TO MY MECHANIC AND HE SOYED IS THE POWER STEERING LOCK

ON JUNE 9,2019 I WAS DRIVING GOING TO GIANT GROCERY STORE IN WEST-BARD SHOPPING CENTER IN BETHESDA. .IN THE PARKING LOT I LOST CONTROL OF STEERING COLUMN.HIT A CONCRETE POLE AND PASSED OUT.ALL OF MY AIRBAGS DEPLOYED, TIME WAS AROUND I WAS DRIVING ON CITY ROAD.FROM RIVER ROAD TO WESTBARD. I SUFFERED BRAIN,NECK,CHEST AND KNEE INJURIES. SUFFERRED TRANSIENT GLOBAL AMNESIAF OR NEARLY 4 HOURS OR MORE. STILL RECUPERATING. LAST TWO YEARS GETTING LETTERS FOR TAKATA AIRBAG RECALLS BUT NOTHING HAS BEEN DONE, DID NOT KNOW THAT STEERING COLUMN HAD ISSUES. I DID MANUFACTURE RECOMMENDED SERVICE.CAR HAS ABOUT 48,000 MILE ON IT. IT HAS MULTIPLE OPTIONS UPGRADES.

Mileage: 47,800

CAM SOLENOID MOST C300 WILL STOP TURNING ON ALL THE CAR DOES IS ASK U TO TAKE KEY OF IGNITION.. I SEARCHED THE ISSUE AND THERE IS THOUSANDS OF PEOPLE HAVING THE SAME ISSUE. IT'S NOT FAIR TO CONSUMERS NOT TO HAVE A RECALL ON A PART THAT IS DEFECTIVE THAT COST OVER A THOUSAND TO FIX . PLEASE HELP US RESOLVE THIS MATTER

TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. WHILE DRIVING APPROXIMATELY 20 MPH, THE STEERING ABILITY BECAME DIFFICULT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 128,650.

Mileage: 128,650

ESL MODULE FAILURE(BRUSHES OF THE SUBSTANDARD ELECTRICAL MOTOR GO BAD) LEAVES THE CAR INOPERABLE. ALMOST ALL C300 AND SIMILAR MODELS WILL EXPERIENCE THIS FAILURE BEFORE THEY REACH 80,000 MILES. THE MODULE IS BURIED DEEPLY INTO THE CAR YET IT WOULD FAIL WITH CERTAINTY. THE MASS FAILURE OF THE MODULE WOULD SUGGEST THAT THERE WOULD BE A RECALL, NEVERTHELESS MERCEDES-BENZ(MB) IS PRETENDING THE PROBLEM DOESN'T EXIST AND OWNERS ARE OFTEN LEFT STRANDED ON PARKING LOTS WITH AN USELESS CAR AND STUCK WITH A BILL OF $2000 FOR SOMETHING THAT IS CLEARLY A MB DESIGN AND ENGINEERING FAULT.

Mileage: 80,000

STEERING WHEEL LOCKED IN GARAGE. "REMOVE KEY FROM IGNITION" IS MESSAGE ON INSTRUMENT CLUSTER. CAR WILL NOT START. THIS CAR HAS LESS THAN 64K MILES. CAR WAS STATIONARY IN MY GARAGE. NOW I HAVE TO PAY A TOW COMPANY TO SOMEHOW GET IT OUT OF GARAGE, AS IT IS FRONT END IN ORIENTED (PULLED IN INSTEAD OF BACKED IN), AND TOW TO DEALERSHIP, AND PREPARE FOR AN OVERLY INFLATED REPAIR COST.

Mileage: 63,690

ISSUES ASSOCIATED WITH TAKATA AIR BAG HAS NOT BEEN ADDRESSED.

ON TWO OCCASIONS, WITH THE LATEST BEING ON 12/11/2018, THE VEHICLE'S STEERING WHEEL LOCKED COMPLETELY AFTER I PARKED IT. EVEN THOUGH IT'S BEEN SUBJECT TO A RECALL (2010100002), MERCEDES BENZ CHARGED ME $1255 JUST TO UNLOCK IT WITHOUT REPAIRING THE UNDERLYING CAUSE. I WANT MY MONEY BACK BECAUSE THE PROBLEM THEY REPAIRED IS PART OF THE RECALL.

Mileage: 106,000

DOES NOT START, STEERING NOT LOCKED, EIS/ESL ISSUES

JUST PURCHASED THIS VEHICLE TWO WEEKS AGO, WAS AT A CAR WASH CLEANING THE VEHICLE 4 DAYS AGO, TWO HOURS LATER READY TO LEAVE AND WENT TO START THE CAR AND IT WOULD NOT START, ONLY ABLE TO LOCK/UNLOCK VEHICLE WITH FAB AND RADIO AND DASH LIGHT STILL WORKED BUT CAR WAS JUST DEAD. HAD TO HAVE IT TOWED TWICE BECAUSE THE DEALERSHIP IS GATED AND NO WHERE TO LEAVE IT ON A SUNDAY THAT WAS SAFE SO TOWED IT ON MONDAY MORNING TO PARK CITY OF DALLAS (MERCEDES) AND THEY ARE WORKING ON THE VEHICLE AND I HAVE BEEN INFORMED IT IS THE STEERING PROBLEM THAT IS COMMON APPARENTLY WITH THIS MODEL. I HAVE READ SO MANY MANY COMPLAINTS ABOUT THIS EXACT ISSUE. SO WHY ARE WE RESPONSIBLE FOR THIS EXPENSIVE REPAIR WHEN ITS OBVIOUS THAT MERCEDES BENZ MESSED UP THEY NEED TO CORRECT THIS PROBLEM AT THEIR COST NOT OURS. VERY FRUSTRATING AND DISAPPOINTING. I DROVE MY BMW FOR 22 YEARS AND IT NEVER LEFT ME STRANDED. I WAS IN A CAR ACCIDENT WHERE DUE TO SOMEONES NEGLIGENCE MY BMW WAS TOTALED SO THOUGHT I WOULD TRY A MERCEDES BUT TWO WEEKS INTO THIS DEAL I AM NOT HAPPY AND VERY CONCERNED THAT I MADE A TERRIBLE PURCHASE....

Mileage: 71,000

ELECTRONIC STEERING LOCK PROBLEM. WHILE ATTEMPTING TO START MY VEHICLE FROM A PARKED STATE. THE VEHICLE WILL NOT ALLOW ME TO START THE VEHICLE AND MY STEERING WHEEL IS STUCK. DEALER WANTS TO CHARGE ME $1800 FOR A PROBLEM THAT MANY OTHER MERCEDES BENZ OWNERS ARE HAVING. IF YOU GOOGLE MY MERCEDES BENZ C300 WONT TURN OVER. THIS PROBLEM IS COMMON. I HAVE POWER TO RADIO, INSTRUMENT CLUSTER AND LIGHTS. UNABLE TO UNLOCK MY STEERING WHEEL AND START THE VEHICLE.

Mileage: 94,221

MY VEHICLE WAS RUNNING SUPERIOR, NO WARNING SIGNALS OR STRAINING WHEN POWERING ON. PARKED CAR THEN AN HOUR LATER TRIED TURNING VEHICLE ON AND WILL NOT TURN ON FOR ANY REASON JUST RADIO WORKED. FOUND OUT IT WAS STEERING MODULE NEEDED TO BE REPLACED FOR A HEFTY $1100. HAD THE CAR FOR ONLY 3 MONTHS AND BARELY USED IT. I BELIEVE IT'S A RECALL ON THESE ISSUES.

Mileage: 73,000

THE STEERING WHEEL GOT LOCKED WHILE PARKING THE CAR AND THE CAR NEVER STARTS AGAIN.

Mileage: 45,000

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE POWER STEERING PUMP WAS LEAKING FLUID. IN ADDITION, THE TAIL LIGHTS FAILED TO ILLUMINATE WHILE DRIVING. THE CONTACT CALLED JACKIE COOPER IMPORTS MERCEDES-BENZ AT (918) 420-9156 (LOCATED AT 9393 S MEMORIAL DRIVE A, TULSA, OK 74133) AND WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT ALSO STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND THE MANUFACTURER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 105,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Mileage: 105,000

I DROVE MY CAR TO A RESTAURANT. AFTER ABOUT 15 MINUTES, I RETURNED AND TRIED TO CRANK THE VEHICLE. THE KEY FOB DID NOT UNLOCK THE STIRRING WHEEL AND TIRES. I HAD IT TOWED TO THE DEALERSHIP AND WAS TOLD IT WAS A STEERING COLUMN ISSUE. ENOUGH OF AN ISSUE THAT IT COST ME $1000.00 TO REPAIR. I STARTED RESEARCHING AND FOUND THAT THERE ARE MANY COMPLAINTS ABOUT THIS SAME ISSUE. THERE ARE REFERENCES TO BOTH THE ESI AND/OR ESL FAILURES. THIS IS A KNOWN ISSUE WITH MERCEDES BENZ AND I AM CONCERNED THAT THIS IS A SAFETY ISSUE AS MOTORIST ARE LEFT STRANDED UNLESS TOWED.

Mileage: 112,000

SRS LIGHT CAME ON OCTOBER 2017. I TOOK MY CAR TO MERCEDES OF SACRAMENTO . THE REPAIR TECH STATED THAT IT WASN'T THE AIRBAG. THE REPAIR TECH SAID THAT ITS IN THE STEERING COLUMN. I BELIEVE IT IS THE AIRBAG. I NEED THIS FIXED.

STEERING WHEEL LOCK KEEPING CAR FROM STARTING HAS HAPPEN NUMEROUS TIMES TO ME ANY MANY PEOPLE WITH BENZ

THIS HAS BEEN AN ONGOING PROBLEM SINCE I FIRST RECEIVED MY CAR. I CAME TO FIND OUT ONCE IN ACCIDENT 4/30/17 THAT THERE WERE ZERO AIRBAGS IN THE CAR AT ALL! THIS IS VERY UNACCEPTABLE

Mileage: 95,000

THE STEERING WHEEL OF THE CAR SUDDENLY LOCKED. ALL ELECTRICAL SHUT SUDDENLY. LUCKILY WE WERE CLOSE TO HOME NOT IN THE MIDDLE OF A FREEWAY. MECHANICS IN GENERAL ARE NOT FAMILIAR WITH THIS ISSUE IN THE MERCEDES C300 CLASS. THE REPAIRS WERE ASTRONOMICAL. I CHECKED ONLINE AND SEVERAL PEOPLE HAD THE SAME ISSUE. MERCEDES BENZ DOES NOT WANT TO TAKE RESPONSIBILITY FOR THIS ISSUE. THIS ISSUE SHOULD BE TAKEN SERIOUSLY!! IF IT SHOULD HAPPEN IN A FREEWAY COULD BE CATASTROPHIC. PLEASE LOOK INTO THIS MATTER AND SEE HOW MANY PEOPLE ARE AFFECTED WITH THIS AND HAVE MERCEDES BENZ ASSUME RESPONSIBILITY. I ALSO HAVE THE TAKATA RECALL AND NOTHING HAS BEEN DONE!!!!

Mileage: 80,000

ANTI-THEFT STEERING WHEEL LOCK

Mileage: 82,000

THERE IS A RECALL ON MY MERCEDES BENZ 2010 WITH THE POWERING STEERING HOSE. I HAD TO PAY FOR REPAIRS FOR REPAIRS OUT OF POCKET, BECAUSE THE POWER STEERING FLUID KEPT LEAKING. I RECEIVED A LETTER AFTER THE REPAIRS THAT THERE WAS A RECALL OUTSTANDING REGARDING THE POWER STEERING HOSE. I WENT TO A MERCEDES DEALERSHIP TO GET REIMBURSEMENT AND THEY ARE REFUSING.

Mileage: 58,000

THE ESL (ELECTRONIC STEERING LOCK) & THE EIS (ELECTRONIC IGNITION SWITCH) WENT OUT AT EXACTLY 7 YEARS. MY CAR WAS PARKED IN MY GARAGE AND I TIRED TO TURN IT ON AND THE VEHICLE WOULD NOT START. I CAN HERE THE CAR TRYING TO CRANK OVER BUT IT DOES NOT WORK. THERE ARE NUMEROUS MERCEDES BENZ C300 OWNERS HAVING THE SAME PROBLEM (STEERING LOCK/COLUMN). PLEASE ISSUE A RECALL. THANK YOU.

Mileage: 30,000

I GOT MERCEDES BENZ C300 2010 IN LESS THAN 6 MONTHS, THE VEHICLE DEVELOPED POWER STEERING LOCK ISSUE; THE VEHICLE WILL NOT START AND GOT ME STRANDED IN A PARKING LOT OF A GROCERY STORE. I RESEARCHED THE PROBLEM ONLINE AND REALIZED SEVERAL INDIVIDUALS HAVE HAD SIMILAR ISSUE. I BROUGHT THE ISSUE TO MBUSA, THEY DID NOT DENY ITS A COMMON ISSUE BUT SAID BASED ON THE HISTORY OF THE VEHICLE I AM NOT ELIGIBLE FOR ANY RELIEVE ON THE COST OF REPAIR. I FEEL IT IS UNFAIR THAT I WILL HAVE TO PAY FOR SOMETHING I BELIEVE ITS A MANUFACTURER DEFAULT. NOW I AM COMPELLED TO PAY $1,700 FOR THE REPAIRS.

TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. WHILE DRIVING APPROXIMATELY 20 MPH, A HIGH-PITCHED NOISE WAS HEARD FROM UNDERNEATH THE VEHICLE. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED A LOT OF POWER STEERING FLUID LEAKING. WHEN THE CONTACT ATTEMPTED TO MAKE TURN, THE NOISE BECAME LOUDER AND THE STEERING LOST POWER. THE FAILURE WAS NOT DIAGNOSED OR REMEDIED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

Mileage: 60,000

MY 2010 MERCEDES C300 HAS A FAULTY ELECTRONIC STEERING LOCK FAIL-WHICH LEFT ME STRANDED SITTING IN THE PARK LOT ABOUT 30 MINUTES FROM HOME. CAR WOULD NOT START I TRIED TO START MY CAR AND NOTHING HAPPENS. WHEN I TURN THE KEY TO ON NOTHING LIGHTS UP, NO CRANK, NO CLICKS, NO WINDOWS AND NO RADIO. I WOULD LOCK AND UNLOCK WITH THE REMOTE BUT THAT WAS ABOUT IT. I TRIED JUMPING AND I TRIED BOTH KEYS STILL NOTHING HAPPENS WHEN I TURNED THE KEY. STEERING WHEEL WAS LOCKED AND GEAR STUCK IN PARK. HAD TO HAVE IT TOWED TO THE MB DEALERSHIP TO HAVE THE STEERING LOCK AND KEY REPLACED AND ENDING COSTING $1,124.00. I HAVE READ THAT THIS HAS HAPPENED TO A WHOLE OF MB'S AND SHOULD BE A RECALL. I MEAN REALLY WE PAY TO HAVE A QUALITY CAR AND SO FAR MY MB HAS HAD A STINKY AC THAT MB COULD NEVER FIGURE OUT HOW FIX, TAILLIGHT RECALL, FOUND OIL LEAKING FROM OIL CENTERFUGE COVER THAT COST $199.62 BUT YET IT STILL LEAKS OIL., CURRENTLY WAITING FOR THE TAKATA AIRBAG INFLATOR RECALL FROM APRIL 2016 AND TODAY IS DEC. 2016. VERY DISAPPOINTED IN MERCEDES AND WILL NOT BE PURCHASE AGAIN NOR WILL I RECOMMEND TO ANYONE. EVEN THE SERVICE AT THE DEALERSHIP HAS GONE DOWN. QUALITY AND CUSTOMER SERVICE IS NOT WHAT IT USE TO BE.

Mileage: 135,000

CAME HOME PARKED THE CAR AND AFTER 5 MINS. HAD TO GO SOMEWHERE TRY TO START THE CAR , NO POWER AT ALL , IGNITION WONT START . RADIO WORKS , LIGHTS WORK REMOTE KEY WORKS OPENS AND LOCKS THE DOORS . BUT WILL NOT START . AND STEERING IS LOCKED ALSO , I DID A LITTLE RESEARCH AND FOUND OUT A LOT OF PEOPLE HAVING THE EXACT SAME ISSUE. I BELIEVE IT SHOULD BE COVERED BY RECALL .

Mileage: 62,000

CAR WAS OPERATING FINE WHEN I GOT HOME AROUND NOON PARKED ON THE STREET OUTSIDE MY HOUSE, AT 2PM I WAS TRYING TO LEAVE. WHILE STARTING THE CAR THE WARNING SHOWED UP ON MY DASH STATING "REMOVE KEY FROM THE IGNITION". CALLED AAA TO ENSURE THAT THE BATTERY WAS OK. AAA SHOWED UP AND INSPECTED THE CAR. BATTERY WAS UP TO STANDARDS. MECHANIC SAID TO USE A SPARE KEY TO TEST OUT THE ISSUE. GRABBED A SPARE KEY AND THE SAME WARNING SHOWED UP ON THE DASH. MECHANIC SAID THAT I NEED TO TAKE THE CAR TO THE DEALER AND GET MY EIS SYSTEM REPLACED AND A STEERING COLUMN. TOOK IT TO THE DEALER, AND THEY TOLD ME THE SAME THING. HERE YOU GO, FINAL BILL $1,600 OUT THE DOOR. MAKE THIS A RECALL ITEM IF EVERYONE IS HAVING THIS ISSUE.

Mileage: 82,000

MY CAR JUST LEFT ME STRANDED (AT HOME OF ALL PLACES). I HAD BEEN HAVING ISSUES THAT DAY WITH THE WHINING NOISE MANY HAVE DEALT WITH. I GOT HOME FROM WORK, AND WENT TO TAKE THE CAR OUT LATER WITH MY HUSBAND, AND SHE'S DEAD. ROADSIDE ASSISTANCE TOWED HER TO THE DEALERSHIP. SO FAR, $1450 JUST TO REPLACE THE STEERING WHEEL LOCK, THEN THEY CAN START TO INVESTIGATE THE WHINING SOUND. SERVICE ADVISOR SAYS THE 2 AREN'T CONNECTED AND ITS A COINCIDENCE BOTH THE WHINING AND STEERING LOCK FAILURE ARE HAPPENING SIMULTANEOUSLY???? PLEASE FORCE A RECALL, SO WE CAN RECOUP THIS MONEY. MB IS MAKING A TON OFF OF THE PROBLEM. WHAT IF I HAD BEEN STRANDED IN TRAFFIC, OR WITH MY CHILDREN IN THE CAR? THIS IS A TERRIBLE SAFETY ISSUE, AND NEEDS TO BE ADDRESSED BY MBUSA.

Mileage: 90,047

VEHICLE WAS STATIONARY ON THE SIDE OF A HIGHWAY DUE TO A LOW TIRE PRESSURE WARNING. VEHICLE WAS TURNED OFF. MINUTES LATER, ATTEMPT WAS MADE TO TURN VEHICLE BACK ON. VEHICLE DID NOT TURN ON (ENGINE DID NOT TURN). VEHICLE WAS TOWED TO HOME WHERE SAME PHENOMENON OCCURRED, VEHICLE DID NOT TURN ON ALTHOUGH KEY WAS INSERTED AND IGNITION SWITCH ROTATED, ENGINE WOULD NOT START. VEHICLE WAS TOWED TO DEALERSHIP, WHERE IT WAS REPAIRED: FAULTY ELECTRONIC STEERING LOCK (ESL) AND ELECTRONIC IGNITION SWITCH (EIS), SUM WAS ABOUT $1,600. ALL WEB INFORMATION POINTS TO A COMMON PROBLEM AND MAY POSE SAFETY HAZARD, ESPECIALLY WHEN TRYING TO AVOID UNSAFE SITUATIONS, SUCH AS PARKED ALONGSIDE A HIGHWAY WHERE CARS SPEED BY AT APPROXIMATELY 65 MPH. ISSUE IS KNOWN AND MERCEDES BENZ FAILS TO ACKNOWLEDGE PREMATURE FAILURE OF IGNITION COMPONENTS.

Mileage: 63,000

TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. WHILE STATIONARY, THE STEERING WHEEL SEIZED WITHOUT WARNING. IT WAS DIAGNOSED THAT THE EPS MALFUNCTIONED, WHICH CAUSED THE STEERING WHEEL TO SEIZE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 82,000.

Mileage: 82,000

CAR WONT START, REPLACED BATTERY, COMMON ISSUE WITH C300 TOLD BY THE DEALERSHIP IT WOULD COST $1332 FOR STEERING LOCK TO START 5.0 INCLUDES IF NEEDED TO CUT OUT LOCK PIN

Mileage: 110,025

ELECTRIC STEERING.

TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. WHILE ATTEMPTING TO RESTART THE VEHICLE, THE ELECTRONIC POWER STEERING SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC STEERING COLUMN FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000.

Mileage: 62,000

I WENT TO DRIVE MY CAR TO TEST MY NEW WHEELS I JUST PURCHASED THE DAY BEFORE. I PUT THE KEY IN, IT WOULD NOT START AND MY STEERING WHEEL IS LOCKED. I THOUGHT IT MAY BE MY KEY BUT AFTER DOING SOME RESEARCH ONLINE, I FOUND OUT THAT IT'S NOT MY KEY AT ALL AND THAT IT'S THE ESL WHICH SEEMS TO BE A KNOWN ISSUES. THANK GOD MY CAR WAS IN THE GARAGE. I'M ASKING FOR MERCEDES-BENZ TO DO A RECALL SINCE THIS IS A COMMON ISSUE. I'VE ONLY HAD THIS VEHICLE FOR TWO MONTHS. THIS IS A DISAPPOINTMENT.

I INSERTED THE KEY AND TRIED TO START THE ENGINE, BUT NOTHING HAPPENED. ALL LIGHTS OFF, NO WINDOW POWER. I TOOK THE CAR TO THE DEALERSHIP AND THERE SEEMS TO BE A PROBLEM WITH THE IGNITION SWITCH. A CAR WITH ONLY 60,000 MILES WITH A BAD IGNITION SWITCH?!!! THESE PROBLEM SEEMS TO BE VERY COMMON IN THE 2008-2012 MERCEDES BENZ.

Mileage: 60,000

THERE ARE TWO PROBLEMS THAT HAVE SHOWN UP ALL AT THE SAME TIME JUST RECENTLY. OVER THE LAST SEVERAL WEEKS IT SEEMS THAT EVERYDAY WHEN I GO LEAVE IN MY CAR I AM GETTING A NEW WARNING MESSAGE ABOUT ANOTHER LIGHT I NEED TO CHECK. AT FIRST IT WAS PROMPTING ME TO CHECK THE RIGHT REAR TAIL LIGHT WHICH APPEARS TO BE WORKING FINE. BUT NOW THE LIST HAS GROWN TO INCLUDE THAT TAIL LIGHT, A TURN SIGNAL LIGHT, LICENSE PLATE LIGHT AND A COUPLE MORE EVEN THOUGH TO ME IT APPEARS THAT ALL ARE WORKING FINE WITH THE EXCEPTION OF THE LICENSE PLATE LIGHT WHICH IS TRULY OUT. HOWEVER THE WARNING ARE LISTED FOR ALL THESE MALFUNCTIONING LIGHTS. THE SECOND ISSUE IS WITH THE POWER STEERING. IT STARTED MAKING A DISTRESSING NOISE ONE EVENING ON MY DRIVE HOME, IN WHICH I WAS ABLE TO REACH MY HOME WITHOUT TROUBLE. HOWEVER WHEN I TRIED TO LEAVE THE NEXT MORNING THE POWER STEERING ON THE CAR WAS COMPLETELY NOT WORKING AND I WAS HAVING SUCH A HARD TIME TURNING THE WHEEL BACKING OUT OF MY DRIVE THAT I THOUGHT IT SMART NOT TO TAKE IT OUT ON THE ROAD AND PULLED IT BACK UP INTO MY DRIVEWAY WHERE IT HAS SAT FOR THE LAST SEVERAL DAYS. LUCKILY MY SON IS AWAY AT BOARDING SCHOOL BUT HE DOESN'T NEED HIS CAR THERE SO I HAVE HAD IT AVAILABLE TO GET ME TO WORK AND BACK UNTIL I HAD THE TIME TO LOOK INTO THE ISSUE WITH MY CAR WHICH I AM DOING NOW.

Mileage: 88,300

2010 MERCEDES C300 HAS 57000 MILES. DROVE IT 2 MILES IN THE MORNING TO GET GONTO AN APPT AND THE THE CAR WOULD NOT START...THOUGHT MAYBE THE BATTERY BUT WHEN THE JUMP DIDNT WORK I HAD TO TAKE IT TO THE DEALERSHIP WHO SAID IT WAS THE ELECTRONIC STEERING COLUM THAT FAILED AND NEEDED TO BE REPLACED FOR $1460...NO OTHER INDICATION THAT SOMETHING WAS WRONG...JUST STOPPED WORKING. APPARENTLY THIS IS A COMMON PROBLEM THAT SHOULD BE CONSIDERED A RECALL...NEVER GETRING ANOTHER MERCEDES.

I DROVE MY 2010 C300 TO AN APPOINTMENT 2 MILES AWAY AND WENT TO START THE CAR AFTER AN APPOINTMENT AND IT WOULD NOT START...TRIED HAVING IT JUMPED BUT IT DIDN'T WORK...HAD IT TOWED TO THE DEALERSHIP WHO TOLD ME IT WAS AN ELECTRINIC STEERING MALFUNCTION AND NEEDED TO BE REPLACED FOR $1460...THERE WAS NO INDICATION THAT THERE WAS AN ISSUE UNTIL IT JIST STOPPED WORKING...UNACCEPTABLE AND FROM WHAT I HABE LEARNED THIS IS A RAMPANT PROBLEM WITH MERCEDES AND SHOULD BE CONSIDERED A RECALL.

THE STEERING COLUMN MODULE IS DEFECTIVE AND THERE NEEDS TO BE A RECALL. IT CAUSES THE CAR NOT TO START AS IF THE BATTERY IS DEAD BUT ITS ACTUALLY SOMETHING MUCH MORE SERIOUS AND EXPENSIVE.

Mileage: 84,000

TL* THE CONTACT OWNS A 2010 MERCEDES BENZ C300. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE CONTACT DISPENSED POWER STEERING FLUID INTO THE RESERVOIR, HOWEVER, MOMENTS LATER, THE FLUID LEAKED ONTO THE GROUND. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

Mileage: 70,000

I DROVE MY CAR TO A STORE, TURNED IT OFF AND LEFT IT FOR 10 MINUTES. WHEN I RETURNED THE CAR WOULD NOT START. I HAD A FRIEND TRY TO JUMP MY 1 YEAR OLD BATTERY AMD STILL NO START. MY DISPLAY SAYS TO REMOVE KEY WHEN MY KEY IS IN. LIGHTS, RADIO, AND LOCKS WORK BUT NO WINDOWS. DEALER SAYS I NEED A NEW STEERING WHEEL COLUMN. THIS PROBLEM IS POSTED EVERYONE ONLINE. SEEMS LIKE A COMMON THING. DEALERSHIP SAYS IT'LL COST ME $1575 AND TAKE 5 DAYS TO FIX.

Mileage: 66,000

I HAVE 2010 MERCEDES BENZ C300, MY CAR WOULD NOT START WITH MY KEY EVEN THOUGH THE BATTERY CHECKED OKAY. THIS IS A VERY COMMON FAILURE AMONG C300 MODELS (2008 TO 2013). SO MEANING CARS ARE VULNERABLE TO THIS FAILURE AROUND 5 YEAR MARK. MANUFACTURER SHOULD ISSUE A RECALL ON THESE PARTS, AS THEY HAVE A VERY BAD RELIABILITY.

Mileage: 68,000

I HAVE 2010 MERCEDES BENZ C300, MY STEERING LOCK FAILED RECENTLY. THIS IS A VERY COMMON FAILURE AMONG C300 MODELS (2008 TO 2013). QUITE A FEW CARS ARE VULNERABLE TO THIS FAILURE AROUND 5 YEAR MARK. MANUFACTURER SHOULD ISSUE A RECALL ON THESE PARTS, AS THEY HAVE A VERY BAD RELIABILITY.

Mileage: 46,455

I DROVE 500 MILES FROM CHICAGO TO MISSISSAUGA, ONT. CANADA. TRIP WAS UNEVENTFUL. THE DAY AFTER I DROVE THE CAR TO A HONDA CAR DEALERSHIP , IRONICALLY, TO LOOK FOR A CAR FOR A RELATIVE AND PARKED. RETURNING ONE HOUR LATER I WAS ABLE TO OPEN THE DOORS WITH THE REMOTE BUT WHEN I TRIED TO START THE CAR EVERYTHING EXCEPT FOR THE RADIO WENT DEAD. THE CAR WAS TOWED TO THE MERCEDES DEALERSHIP 7 KILOMETERS AWAY. THE PROGRAMMED PART HAD TO BE ORDERED SO IT TOOK TWO BUSINESS DAYS TO GET MY CAR BACK AT A COST OF $1071US. IT WAS TROUBLING TO REFLECT ON THE POSSIBILITY THAT THIS COULD HAVE HAPPENED ON ONE OF THE REST AREAS I STOPPED AT IN THE MIDDLE OF NOWHERE ALONG THE ROUTE. I CAN'T DECIDE WHETHER I WOULD RATHER NOT HAVE THIS SYSTEM AND HAVE MY CAR STOLEN OR LEFT STRANDED WITH THE NEAREST TOWN MILES AWAY. THE DEALERSHIP SAID THE SYSTEM JUST MALFUNCTIONED JUST LIKE A LIGHT WOULD BLOW OUT. NOT GOOD ENOUGH SYSTEM FOR AN EXPENSIVE CAR. THANKS FOR YOUR INVOLVEMENT. *TR

Mileage: 39,125

TL* THE CONTACT OWNS A 2010 MERCEDES BENZ C300. THE CONTACT HEARD A NOISE EMITTING FROM THE STEERING WHEEL. AFTER THE VEHICLE WAS BACKED OUT OF THE DRIVEWAY, A LEAK WAS PRESENT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE TECHNICIAN DIAGNOSED THAT THE POWER STEERING PUMP FRACTURED, WHICH CAUSED A LEAK AND DAMAGED THE BELT. THE DEALER REPLACED THE POWER STEERING PUMP AND THE BELT. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V598000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.

Mileage: 25,000

TL* THE CONTACT OWNS A 2010 MERCEDES BENZ C300. THE CONTACT STATED THAT THE VEHICLE FAILED TO START UPON TURNING THE KEY IN THE IGNITION. ALSO, THE GEARS WOULD NOT CHANGE FROM PARK INTO ANOTHER GEAR FROM THE GEAR BOX. THE CONTACT STATED THAT THERE WAS A FAILURE WITH THE ELECTRIC FUNCTIONS OF THE VEHICLE WHEN THE FAILURE RECURRED. THE VEHICLE WAS PLACED IN NEUTRAL AND TOWED TO AN AUTHORIZED DEALER WHO DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.

Mileage: 88,000

I RECENTLY HAD AN ISSUE WITH MY EIS ON MY 2010 C300, THE CAR HAD ROUGHLY 60000 MILES WHEN THE ISSUE OCCURRED. I PARKED MY CAR IN A PARKING GARAGE, AND WHEN I WENT TO LEAVE WORK, THE CAR WOULDN'T START. THE STEERING COLUMN WAS LOCKED, AND I WAS UNABLE TO PUT THE CAR IN NEUTRAL. THE ISSUE SEEMS TO BE ONE THAT OCCURS IN A LARGE NUMBER OF MERCEDES CARS WITH SIMILAR MAKE/MODEL/MILEAGE, WHICH IS GENERALLY RIGHT OUTSIDE OF THE MILEAGE FOR THE STANDARD WARRANTY. MERCEDES DOESN'T ALLOW THE ISSUE TO BE FIXED BY LICENSED DEALERS, AND CAN ONLY BE FIXED BY A DEALERSHIP. I BELIEVE THIS TO BE A CONFLICT OF INTEREST AND SOMEWHAT OF AN ETHICAL DILEMMA. I AM NOT SURE IF THE EIS WOULD EVER GO OUT WHILE DRIVING, BUT IF SO, THAT COULD RESULT IN SAFETY ISSUES FOR THE DRIVER. *TR

Mileage: 60,500

TL* THE CONTACT OWNS A 2010 MERCEDES BENZ C300. WHILE REVERSING AT A LOW SPEED, THE CONTACT HEARD A LOUD GRINDING NOISE COMING FROM THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY SERVICED UNDER NHTSA CAMPAIGN NUMBER: 10V459000 (STEERING) BUT THE RECALL REMEDY FAILED TO PREVENT THE FAILURE FROM OCCURRING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 21,500. UPDATED 3/12/15*CN UPDATED 9/15/2017*CN

Mileage: 21,500

DEAR SIR OR MADAM: ON NOVEMBER 26, 2014 I DROVE TO THE HOSPITAL FOR WHICH I WORK. WITHIN 1 MILE OF MY DESTINATION, WHILE TRAVELING AT THE SPEED OF 45 MILES PER HOUR I HEARD A LOUD HIGH PITCHED SOUND THAT CAME FROM MY STEERING WHEEL AND IT BECAME SOMEWHAT DIFFICULT TO STEER. NO VEHICLE STATUS MESSAGE EVER SHOWED ON THE MALFUNCTION DISPLAY. I PARKED THE CAR AND CALLED THE MERCEDES BENZ AUTHORIZED DEALER. THE SOONEST AVAILABLE APPT WHEN THEY COULD LOOK AT MY CAR WAS ON DECEMBER 1, WHICH WAS 5 DAYS AWAY. NO HELP WHATSOEVER!!!! I TOOK IT TO A TRUSTED FAMILY MECHANIC AND HE SAID THE POWER STEERING CHAMBER HAD BEEN LEAKING FOR SOME TIME, IT WAS NOW SMOKING AND NEEDED TO BE REPLACED. THERE WAS A RECALL OF 85,000 MERCEDES BENZ C CLASS AND E-CLASS MODELS BETWEEN JUNE 1, 2009 AND FEBRUARY 28, 2010. MY POWER STEERING CHAMBER WAS MANUFACTURED 02/03/10 (128BAR). KUNDEN-NO: A005 486 95 01. ZFLS-NR: 7695 955 135. I BELIEVE THAT MY VEHICLE SHOULD HAVE BEEN A PART OF THIS RECALL. FURTHERMORE, IF I HAD BEEN ON THE FREEWAY AT HIGHER SPEEDS THE POSSIBILITY OF SOMETHING MORE DANGEROUS COULD HAVE HAPPENED. I LOOK FORWARD TO YOUR PROMPT ATTENTION TO THIS MATTER, SINCERELY [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 59,000

TL* THE CONTACT OWNS A 2010 MERCEDES BENZ C300. THE CONTACT STATED THAT THE VEHICLE WOULD PULL TOWARDS THE RIGHT WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE IT WAS REALIGNED. THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN BACK TO THE AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT ALL GERMAN VEHICLES PULL TOWARDS THE RIGHT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT BASED ON HIS OBSERVATIONS, THE VEHICLE WAS SITTING LOWER TO THE GROUND ON THE PASSENGER SIDE. THE CONTACT ALSO STATED THAT THE TIRES ON THE PASSENGER SIDE WERE WEARING FASTER THAN THE TIRES ON THE DRIVER'S SIDE. THE FAILURE MILEAGE WAS 25,600.

Mileage: 25,600