2015 MERCEDES BENZ C300 Electrical System Problems

Power steering malfunction Car unable to drive I believe there is supposed to be a recall for this issue but not popping up when I put in VIN number Warning lamps come up. Sometimes every light on dashboard. Took it to Mercedes but it was when code was not popping up and they said I needed a new battery. Did that but still an issue. Has also happened when driving. Sometimes collision assist plus light comes on and power steering acts up. Light I am pointing at in picture is another light that consistently pops up I have been able to intermittently fix problem by resetting computer by unplugging battery for 15min or longer. As well as confirming full service on vehicle. Now it isn’t working though.

Have noticed a lot of air noise coming from the panoramic sunroof of my vehicle when driving, and now have issues of it opening or closing properly. I researched and found a recall regarding the issues my vehicle is having, and brought it into a dealership for diagnosis. Was told my vehicle VIN was not included in the recall. This is a dangerous issue that needs to be remedied. If the sunroof malfunctions I’m afraid it will come loose from the vehicle as it is doing the same things that the recalled VIN vehicles had issue with. Mercedes needs to update and add additional VINs to this recall. I did not repair, as I was told the entire thing will need to be replaced.

The contact owns a 2015 Mercedes-Benz C300. The contact stated that while idling at a stop light, the STOP/START system activated; however, after releasing the brake pedal and attempting to accelerate, the instrument panel illuminated simultaneously with several unknown warning lights. The vehicle then powered off completely. The contact manually restarted the vehicle and the vehicle responded as needed. The contact turned off the Automatic STOP/START system. The failure occurred two additional times. The failure had not recurred with the Automatic STOP/START system deactivated. The vehicle was taken to the dealer but had not been diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 158,000.

Mileage: 158,000

I keep getting the P052E PCV replacement valve issue. I see online that this has impacted multiple Mercedes C class but no recalls have been issued for this.

ESP CONTROLLER NON FUNCTIONAL

When driving I accelerated and then the engine light turned on. after that the car was jolty and turned off completely when stopped. had to force a restart at the light. code that came back was p052E. This is a major and common issue with these cars. part is 400+ dollars. labor is much more since this is a 6 hour job. the work to replace this part is incredibly intensive that makes it impossible for regular car owners to change. Mercedes refuses to recognizes this as a common issue. but the truth is they designed a faulty system that they claim to have updated a handful of times now.

Hi i have seen lot of customers have filed this cause happening in all 2015 to.2018 c300 its crank case vent valve needs to be changed every 30 to 60k miles lt of posts i have seen i just want mercedes to recall this problem.as its $2400 to fix this because something they didnt did right and part goes bad . Pls help.us reach this so they can do recalls why we have to pay 2400

The dealership garage isla verde in carolina, refuse to service my car. They are the only Mercedes-Benz dealer in Puerto Rico and there is no other dealer that can service the recalls of my car. Currently they don’t want to fix the recall NTHSA# #21V197 Bonding of Panoramic Sunroof Panel - Wave 2 MY. Their service is poor and negligent. They make an appoinment to then cancel it and deny receiving me or my car on the only authorized dealer to fix the recall and denying any services to my car. They refuses my entrance.

Car was parked in Garage with garage door open. Wife and I wanted to go biking and the bikes needed air in the tires. Pre-positioned one bike directly behind parked car and one parallel with the pneumatic air pump prepositioned to inflate the tires. Went to driver's side door and started car with foot on the brake and pushed the button. I then plugged in the adapter for the air pump into the cigarette lighter. The whole time the driver's side door was open and the car was not moving. I exited the car and walked backwards and knelt down abeam the left rear automobile tire to inflate the bike tire. I started the pump at the unit and started to connect the hose to the bike tire, I was then hit from behind by the car door which bent backwards as it passed over me in reverse at low speed. The bike may have saved me by creating a wedge to bend the door back and away from me. The car started down my driveway and dragged the bike parked behind it underneath wedged and sparking across the ground. I got some scrapes but jumped after the car and tried to stop it by trying to slow it with my weight and strength and it was not stopping or slowing. I was worried I may get run over a second time and let it continue to roll at low idle speed across the street and into the neighbor's car that was parked. I am positive the car was not moving after I started it and I didn't have my foot on the brake to engage the reverse function one I exited the vehicle. I believe that the car engaged in reverse once I started the air pump. Maybe it was a voltage or electrical spike. I have used this pump setup many times before to inflate the car's tires and my bike tires but never saw it do this before.

Passenger side airbag light keeps coming on when someone is sitting in the car. My electrical system shuts off and on and goes haywire

THE CAR HAS INTERMITTENT STARTING ISSUES MORE NOTICEABLY DURING ECO START / STOP PROCESS. WHEN CAR DOES AN ECO STOP AT RED LIGHT OR STOP BUT IT IS UNABLE TO RESTART CONSISTENTLY (10-20% FAIL RATE). ALL DASHBOARD LIGHTS COME ON AND CAR IS STALLED. CAR CAN ROLL IF ON A HILL. CAR CAN BE RESTARTED BY TURNING CAR ON AND OFF MANUALLY. ONLY ERROR CODE IS P1CE200 BUT THE MANUFACTURER SUGGESTED STEPS DO NO SOLVE PROBLEM. BATTERY, AUXILLARY BATTERY, STARTER, VOLTAGE DIP LIMITER, BATTERY SENSOR, STARTER RELAY WERE REPLACED. DELEAR UNABLE TO FIND PROBLEM AND SAYS ALL SOFTWARE IS UP TO DATE.

WHEN DRIVING ON THE BRIDGE THE PIECE OF MY SUNROOF FLEW OFF I PULLED OVER IT WAS RAINING AND THE INSIDE OF MY CAR GOT WET THE MOTOR ON MY SUNROOF NO LONGER WORKS AS THE WATER LEAKED THROUGH. I PICKED UP AS MUCH OF THE PIECES AS I COULD BUT THE PART WAS RUN OVER.

Mileage: 56,023

2015 MERCEDES BENZ C300. CONSUMER WRITES IN REGARDS TO DELETED SAFETY FEATURES AFTER SAFETY RECALL WAS PERFORMED. *LD THE CONSUMER STATED DURING AN UPDATE THE VOICE RECOGNITION FEATURE WAS UNINSTALLED. THE MANUFACTURER WAS CONTACTED AND STATED THE FEATURE WOULD ONLY OPERATE IF THE VEHICLE HAD AN ACTIVE GPS SYSTEM. THE CONSUMER STATED THE VEHICLE WAS PURCHASE WITH THE USE OF THE VOICE COMMAND AND IT SHOULD REMAIN. *JS

REGARDLESS OF DRIVING THROUGH CITY STREETS, EXPRESSWAY OR IN PLACE THE SCREEN TO MY VEHICLE DISPLAYS 'STOP VEHICLE SHIFT TO PARK LEAVE ENGINE RUNNING' WITH AN IMAGE OF A BATTERY ABOVE. *TR

WHILE I WAS TRAVELLING ON HIGHWAY, I GOT AN ALERT ABOUT COLLISION SYSTEM BEING INOPERABLE, I TOOK MY CAR TO THE DEALERSHIP, IT WAS INVESTIGATED AND WAS TOLD TO ME THAT I HAD AN ACCIDENT? I DID NOT. I AM THINKING IT WAS SOME KIND OF AN ELECTRICAL/RADAR SENSOR ISSUE? IT DID NOT AFFECT MY SPEED OR ABILITY TO ACCELERATE

Mileage: 86,000

TAKARA RECALL

12/6/17 AIRBAG FRONTAL,8/31/17 ELECTRIAL SYSTEM STARTER ASSEMBLY,8/31/17 ENGINE AND ENGINE COOLING ENGINE,4/21/17 ELECTRICAL SYSTEM SOFTWARE AND 4/21/17 AIRBAG FRONTAL SENSOR/CONTROL MODULE.RECALL ON THESE PARTS.

WHEN ACCELERATING WITH MY MERCEDES C300, THE CAR IS ACTUALLY LOOSING POWER. THE EFFECT IS REINFORCED AS THE CONTROLLING SYSTEM IS BLOCKING THE ACCELERATION. RESULT IS THAT THE CAR IS BRAKING SUDDENLY INSTEAD OF ACCELERATING. IT IS PARTICULARLY DANGEROUS WHEN TRYING TO PASS ANOTHER CAR ON THE HIGH WAY AS THE CAR WILL BRAKE. I ALMOST EXPERIENCED TWICE AN ACCIDENT ON THE HIGHWAY DUE TO THIS ACCELERATION/BAKE ISSUE. I BROUGHT MY CAR TO AN INDEPENDENT MERCEDES REPAIR CENTER. THEY CONFIRMED TO ME THAT MERCEDES ISSUED A TECHNICAL BULLETIN FOR AN ELECTRICAL CABLE REPLACEMENT DUE TO THAT FAILURE. THE ISSUE DESCRIBED ON THE TB IS IDENTICAL TO THE EXPERIENCE ISSUE. I CONTACTED MY MERCEDES DEALERSHIP SERVICE DEPARTMENT. THEY INFORMED ME THERE IS NO RECALL AND DON'T CONSIDER THIS ISSUE A SAFETY ISSUE. THEY WON'T REPLACE THE ELECTRICAL CABLE UNLESS I PAID FOR THE "SERVICE". THE CABLE HAS NOT BEEN DAMAGED OR DISCONNECTED. IT IS SIMPLY FAULTY AND MERCEDES KNOWS THE ISSUE AS THEY ISSUED A TB FOR THE VEHICLE.

Mileage: 49,000

SPEAKERS RANDOMLY STOP WORKING - SOMETIMES FOR A FEW HOURS AND OTHER TIMES FOR UP TO 5 DAYS. WHEN SPEAKERS ARE NOT WORKING, THIS MEANS THE STEREO, NAVIGATION, BLUETOOTH CALLS, AND EMERGENCY CALLS ARE INACCESSIBLE. THIS IS A PROBLEM FOR MANY DRIVERS PLEASE CLICK ON THE LINK BELOW. HTTPS://MBWORLD.ORG/FORUMS/C-CLASS-W205/701679-STEREO-ISSUE-MY-2015-C300.HTML

Mileage: 38,000

ENTERTAINMENT UNIT DOES NOT WORK AT ALL. HAPPENED OUT OF NOWHERE ONE DAY TURNED ON THE CAR AND IT WAS FROZEN. BACK UP CAMERA 9/10 TIMES DOES NOT WORK AND WHEN IT DOES IT TURNS ON AFTER YOU HAVE BACKED UP AND ARE ALREADY GOING FORWARD. UNIT FREEZES UNABLE TO CHANGE OR DO ANYTHING TO THE UNIT ITSELF. OCCASIONALLY A BLUE SCREEN POPS UP FOR 1-2 SECONDS AND GOES TO THE INITIAL START UP SCREEN FOR A WHILE. I WENT TO MY LOCAL DEALERSHIP AND THE ADMITTED OF HEARING ABOUT THIS PROBLEM FROM OTHER OWNERS WITH THE SAME ISSUE AND SAID THERE WAS NOTHING THAT COULD BE DONE CAUSE THEY HAVE NO IDEA HOW TO FIX IT, I MEAN THAT'S ABSURD.

Mileage: 40,000

THERE IS A SERIOUS PROBLEM WITH THE VEHICLE MENTIONED ABOVE. THE ENTERTAINMENT SYSTEM AND THE REAR CAMERA DO NOT WORK. THIS IS A SERIOUS SAFETY CONCERN REGARDING THE REAR CAMERA. THE C-CLASS IS DESIGNED IN SUCH WAY THAT YOU DEPEND ON THE CAMERA WHEN REVERSING AND IT IS VERY DIFFICULT TO SEE THE REAR VIEW WHEN BACKING AND LOOKING FROM ALL ANGLES. I CALLED YOUR HQ IN MARYLAND FOR ASSISTANCE, THEY WERE UNAWARE OF POTENTIAL REPORTED PROBLEMS. THEIR BEST ANSWER WAS TO CALL THE DEALERSHIP. THE FOLLOWING DAY, I RECEIVED A PHONE CALL FROM NEW COUNTRY MOTOR CARS MERCEDES BENZ OF HARTFORD, CT STATING THAT THEY HAVE NOT HEARD OF THIS PROBLEM AND ITS VERY UNLIKELY THAT IT WAS ASSOCIATED WITH THE RECENT RECALL REGARDING THIS VEHICLE. UPON ARRIVAL, AND RETELLING MY STORY TO THE SERVICE ADVISOR HELDER CRESPO, HE TOLD ME THAT THEIR RECEIVED NUMEROUS COMPLAINTS ABOUT THIS PARTICULAR VEHICLE MAKE AND THAT OTHER CUSTOMERS ARE AFFECTED BY THIS SIMILAR PROBLEM. IT BEEN THREE WEEKS, I HAVE NOT HEARD ANYTHING FROM MB OR DEALERSHIP. I AM QUIET APPALLED BY THIS MATTER AND SHOCKED BY THE IMPROPER COMMUNICATION FROM MB TO THEIR LOYAL CUSTOMERS. IS THIS 'THE BEST OF NOTHING' CUSTOMER RELATION?! I AM EXTREMELY DISSATISFIED HOW THIS MATTER IS BEING HANDLED AND THAT NOT EVEN ONE SINGLE PERSON WHO KNEW ABOUT THIS ISSUE DID NOT EVEN APOLOGIZE FOR THE INCONVENIENCES THAT THIS HAD CASED ME.

Mileage: 60,000

I HAVE A 2015 MERCEDES BENZ C300. I HAVE NOT EVEN OWNED THE CAR FOR ONE YEAR AND I HAVE ALREADY HAD A WHOLE LIST OF PROBLEMS THAT ARE NOT BEING RESOLVED. THE STEREO QUIT WORKING, THE BACK UP CAMERA DOESN'T WORK, THE AC WORKS ON AND OFF, AND MY HANDS FREE DOES NOT WORK AT ALL. THIS ALL HAPPENED ONE DAY WHEN I TURNED ON MY CAR TO LEAVE WORK. THE STEREO WAS FROZEN AND IT HAS STUCK LIKE THAT. MERCEDES HAS NOT SENT OUT A RECALL OR ANY NOTIFICATION AT ALL. I TOOK THE CAR TO THE DEALERSHIP AND THEY SENT IT BACK WITH NO IDEA OF WHEN IT WILL BE FIXED.

Mileage: 30,000

TL* THE CONTACT OWNS A 2015 MERCEDES BENZ C300. THE CONTACT STATED THAT THE DIGITAL SCREEN USED TO UTILIZE THE BACK UP CAMERA, RADIO AND BLIND SPOT FAILED TO OPERATE. THE CONTACT WAS CONCERNED THAT THE FAILURE WOULD RESULT IN A CRASH. THE VEHICLE WAS TAKEN TO MERCEDES BENZ OF COLLIERVILLE (4651 S HOUSTON LEVEE RD, COLLIERVILLE, TN 38017) WHERE THEY INFORMED THE CONTACT THAT THE FAILURE OCCURRED DUE TO THE XM RADIO SYSTEM WAS UPDATING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS A TEMPORARY SOFTWARE UPDATE AVAILABLE. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.

Mileage: 24,000

2015 MERCEDES BENZ C300 (W205) HACKED SATELLITES ISSUE ON MON MAR 19, 2018 AFFECTING COMMAND/AUDIO 20 SYSTEM INITIAL ISSUE: *BLUETOOTH AUDIO WOULD NOT CONNECT SUBSEQUENT ISSUES: *RADIO SELECTION FREEZES ALL OPERATIONS FOR ABOUT 60-SECONDS, AND DOES NOT PROVIDE ACCESS TO RADIO *BLUETOOTH DISABLED PERMANENTLY IN SYSTEM SETTINGS *USB DEVICES WILL NOT CONNECT AND PLACES COMMAND INTO PERSISTENT WAITING STATE *BACKUP CAMERA DID NOT DISPLAY ON AT LEAST TWO OCCASIONS CONCERNS WITH CURRENT STATE, FRI MAR 23, 2018: SAFETY *CANNOT USE HANDS-FREE FEATURES OF PHONE, ENDANGERS DRIVING WHILE HOLDING A PHONE (WHICH IS ILLEGAL IN MANY STATES/LOCALITIES) *BACKUP CAMERA DYSFUNCTION COULD CAUSE AN ACCIDENT WHILE BACKING UP (SEE ATTACHMENT FOR MORE INFO.)

Mileage: 20,020

THE VEHICLE'S COLLISION PREVENTION ASSISTANT PLUS OPTION OFTEN DISPLAYS DURING DRIVING. THIS CAUSES THE CAR TO LOSE ACCELERATION AND PREVENTS YOU FROM ACCELERATING REGARDLESS OF HOW HARD YOU PRESS THE GAS PEDAL. THIS HAPPENS FOR NO APPARENT REASON AND OCCURS WHILE IN THE MIDST OF DRIVING, USUALLY WITHIN A BUSY INTERSECTION AND HAS ALSO HAPPENED TO ME SEVERAL TIMES WHILE DRIVING ON THE HIGHWAY. I AM VERY AFRAID TO DRIVE THIS VEHICLE. THE ONLY WAY TO CORRECT THIS WHEN IT OCCURS IS TO PULL OFF THE ROAD, SHUT THE CAR DOWN, AND RESTART THE ENGINE AFTER A FEW MINUTES. MY CAR WAS SERVICED ON 1/13/18 AND WHEN TESTED, NO EVIDENCE OF THIS WAS FOUND. SINCE THEN, THIS MALFUNCTION HAPPENED ON 1/14 AND AGAIN TODAY 1/15. THIS MALFUNCTION HAS THE POTENTIAL TO BE CATASTROPHIC. I'VE ADVISED THE DEALER THIS NEEDS TO BE SERVICED AND FIXED, OTHERWISE WE WILL BE ASKING FOR A NEW VEHICLE FOR THE REMAINDER OF THE LEASE. I AM VERY FEARFUL TO DRIVE THE CAR, ESPECIALLY WITH OUR TWO YOUNG CHILDREN.

Mileage: 8,200

MY CAR WOULDN'T START. I HAVE BEEN WAITING FOR A RECALL PART SINCE FEBRUARY. LAST NIGHT I HAD AN SRS MALFUNCTION PASSENGER SEAT AIRBAG. MERCEDES TOLD ME TODAY I DON'T HAVE A RECALL FOR AIRBAGS BUT I THINK IT IS A TAKATA AIRBAG PROBLEM THAT'S HASN'T BEEN REPORTED FOR MY VEHICLE YET.

Mileage: 21,000

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V114000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT CONTACTED ABOUT THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT EXPERIENCED THE FAILURE OF THE VEHICLE OVERHEATING IN DECEMBER OF 2016. HELMS BROTHERS MERCEDES-BENZ IN BAYSIDE, NEW YORK WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 20,000. PARTS DISTRIBUTION DISCONNECT.

Mileage: 20,000

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ C300W4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V114000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF MOBILE IN MOBILE, ALABAMA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE AND WERE NOT AVAILABLE ANYWHERE IN THE USA. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 11/01/17*LJ UPDATED 11/02/2017*JS

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V114000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V114000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES BENZ OF MORRISTOWN, NEW JERSEY WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V114000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (BUCKHEAD MERCEDES IN ATLANTA, GEORGIA) CONFIRMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER DID NOT KNOW WHEN THE PARTS WOULD ARRIVE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 07/18/17*LJ UPDATED 08/22/2017 *JS

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V114000 (ELECTRICAL SYSTEM) WAS RECEIVED IN FEBRUARY OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA RECALL #17V114 STARTING CURRENT LIMITER OUR MBENZ C300-2015 MODEL HAS BEEN RECALLED AND NEEDS TO BE REPAIRED. ITS MORE THAN 60 DAYS SINCE THE ISSUE IS KNOWN BUT THE REPAIRS ARE STILL NOT AVAILABLE. THIS THING CAN BE DANGEROUS TO OUR LIFE AND NEEDS TO BE FIXED ASAP

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ C300. WHILE DRIVING 30 MPH, THE POWER STEERING FAILED AND BECAME VERY DIFFICULT TO MANEUVER WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE COMPUTER CHIP NEEDED TO BE CHANGED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 41,500.

Mileage: 41,500

NEW CAR PURCHASES IN 2015, FEWER THAN 25000 MILES. WHILE DRIVING LOCALLY, "COLLISION PREVENTION ASSIST" MALFUNCTION AND "CHECK ENGINE" LIGHTS LIT UP THE DASH BOARD. VEHICLE WOULD NOT PICK UP SPEED AND DRIVING WAS WEIRD. WAS ABLE TO DRIVE TO DEALERSHIP WHICH IS ABOUT 8 MILES AWAY. SITUATION COULD BE POTENTIALLY DANGEROUS IF HAPPENS ON A HIGHWAY AND IT WARRANTS ATTENTION. *TR

Mileage: 23,000

WHILE ACCELERATING FROM A STOP LIGHT FROM 0 TO SLIGHTLY OVER 40 MPH RECEIVED ERROR CODE OF ANTI COLLISION ASSIST INOPERABLE AND THE VEHICLE WENT FROM 40 MPH TO 0 LIKE I HIT A TREE. IT WAS NOT A SLOW SMOOTH MOTION OF SLOWING TO A STOP. THIS WAS A VIOLENT STOP THROWING ME FORWARD AND CAUSED MY SEAT BELTS TO ACTIVATE. IT SHOULD BE NOTED THAT THERE WAS NOT A SINGLE PERSON IN FRONT OF ME, BEHIND ME OR BESIDE ME. THIS WAS NOTHING SHORT OF A MIRACLE BECAUSE IF ANYONE HAD BEEN BEHIND ME, I WOULD HAVE BEEN REAR ENDED AND IF ANYONE HAD BEEN IN THE RIGHT HAND LANE I WOULD HAVE HIT THEM AS THE VEHICLE PULLED TO THE RIGHT VERY HARD WHEN IT MALFUNCTIONED. I TOOK THE CAR TO THE DEALER AND TOLD THEM I DID NOT WANT THE CAR BACK UNLESS THEY COULD DETERMINE WHAT HAD HAPPENED AND COULD PROMISE THAT IT WOULD NEVER HAPPEN AGAIN. UPON READING SO MANY COMPLAINTS ABOUT THE SAME LIFE THREATENING ELECTRICAL MALFUNCTION, THERE IS NO POSSIBLE WAY THAT MERCEDES BENZ IS NOT FULLY AWARE OF THE POTENTIAL FOR SERIOUS INJURY OR DEATH. I HAVE CALLED MB USA AND WAS TOLD THAT I WOULD NEED TO FILE A CUSTOMER INQUIRY. DONE. I PURCHASED THE VEHICLE IN APRIL 2016 WITH 7,200 MILES ON IT. I AM COMPLETELY TERRIFIED TO DRIVE THE CAR.

Mileage: 19,000

WHILE I WAS DRIVING ON THE HIGHWAY & LOCAL ROADS, THE CAR SUDDENLY BECAME UNRESPONSIVE AND STARTED SHOWING MESSAGES THAT ALL SYSTEMS ARE INOPERATIVE. PRE SAFE FUNCTIONS LIMITED,AND INOPERATIVE TRACTION CONTROL LIGHT COMES ON ALONG WITH THE BLINDSPOT NOT ACTIVATED, ESP SYSTEM WAS OFF AS WELL. THE CAR STARTED SLOWING DOWN AND HAD TO BE PULLED OVER TO TURN OFF AND ON. THIS HAS HAPPENED 3-4 TIMES AND ON BUSY ROADS, CAR IS SENT TO THE SHOP AND ONLY HAS 27000 MILES. I AM SCARED TO DRIVE AS I COULD DIE IN A CAR ACCIDENT BECAUSE OF THIS [XXX] CAR. MERCEDES NEED TO RECALL THIS ASAP, IF THEY ARE NOT THEN WE SHOULD OPEN A CLASS ACTION LAWSUIT AGAINST THEM AS THEY ARE PLAYING WITH OUR LIVES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 27,000

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ C300. WHEN THE VEHICLE WAS STARTED, THE COLLISION PREVENTION ASSIST PLUS INOPERATIVE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT RODENTS CHEWED THE WIRING AND THE WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,800.

Mileage: 1,800

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

Mileage: 400

COLLUSION PREVENTION SYSTEM INOPERATIVE. CAUSES CAR TO SLOW SLOW DOWN AND OR STOP WHILE ON THE ROAD. POSES A SEVERE LIFE THREATENING DRIVING CONDITION FOR ME AND OTHER DRIVERS. MANY OTHER MERCEDES BENZ OWNERS ACROSS THE USA, CANADA, AND JAPAN ARE COMPLAINING OF THE SAME ERROR MESSAGE AND ISSUES. MY MBUSA ADVISOR STATED HER VEHICLE IS DOING THE SAME THING. MY SERVICE ADVISOR AT THE DEALERSHIP STATED ITS MICE THAT ARE EATING THE WIRES. I AM TAKING MY VEHICLE TO TWO OTHER MECHANICS FOR OPINIONS ON THE CAUSE OF THE ERROR MESSAGE. I HAVE DOCUMENTS FROM OTHER MERCEDES BENZ OWNERS WHO HAVE COMPLAINED OF THE SAME ISSUE AND ERROR MESSAGE.

Mileage: 18,000

WAS DRIVING ON CITY STREET, AND THE COLLISION PREVENTION ASSIST DISABLED WARNING SIGN CAME ON AND I LOST POWER TO THE CAR. I'M TOLD THIS IS CALLED "LIMP MODE." I TRIED TO PICK UP SPEED BY PRESSING THROTTLE TO THE FLOOR, BUT GOT NO REACTION AT ALL. THEN SOME POWER CAME BACK, BUT NOT MUCH. EACH TIME I BRAKED TO STOP FOR LIGHT OR TURN THIS WOULD HAPPEN. AFTER I GOT HOME I RESTARTED THE ENGINE AND IT SEEMED NORMAL AGAIN. HOWEVER I WAS AFRAID TO DRIVE IT, ESPECIALLY SINCE IN THE LAST SIX MONTHS MY POWER STEERING ALSO FAILED, AND HAD IT TOWED TO DEALER. THEY RAN TESTS AND NO CODE FOR FAILURE WAS FOUND. THEY SAID THEY FOUND SOME SOFTWARE UPDATES WHICH THEY DID. UNFORTUNATELY, AFTER I PICKED UP THE CAR FROM SERVICE I SAW THAT MY MAIN COMPLAINT WASN'T EVEN MENTIONED. ONLY THAT I SOMETIMES HAD PROBLEM WITH COLLISION CONTROL WARNING GOING OFF FOR NO APPARENT REASON.

Mileage: 12,295

WHILE DRIVING "COLLISION PREVENTION ASSIST PLUS INOPERATIVE" MESSAGE APPEARS ON DASHBOARD. CAR LOSES ITS ABILITY TO ACCELERATE. OCCURRED TWICE (JANUARY 2015) ON CITY STREETS FORCING ME TO PULL OVER TO THE SIDE OF THE ROAD AND RESTART MY CAR, THE ERROR DISAPPEARS AND I AM ABLE TO DRIVE NORMALLY. 4/7/16 OCCURRED WHILE TRAVELING 65MPH ON AN INTERSTATE. I LOST ABILITY TO ACCELERATE AND WAS ALMOST REAR-ENDED BY A SEMI-TRUCK. THE VEHICLE WAS SERVICED AT A MERCEDES DEALERSHIP ON 1/11/16 THE HIGHWAY INCIDENT OCCURRED AFTER THE "FIX". IT IS CURRENTLY BACK AT THE DEALERSHIP BEING TESTED BY THE SERVICE DEPARTMENT. I AM TOLD THE CURRENT FIX IS TO REPLACE ALL THE SENORS. I HAVE OPENED A CASE WITH MBUSA TO REPURCHASE THE VEHICLE GIVEN THE INITIAL REPAIR DID NOT WORK AND PUT ME IN PERILOUS HIGHWAY SITUATION. I PURCHASED THE VEHICLE IN OCTOBER OF 2015.

Mileage: 10,500

WHILE DRIVING ON THE HIGHWAY IN THE PASSING LANE, A WARNING MESSAGE INDICATED THE ACCIDENT AVOIDANCE SYSTEM WAS MALFUNCTIONING. THIS DEACTIVATED THE ACCELERATOR, I HAD NO CONTROL OF THE CAR, SQUEEZED BETWEEN CARS AND COASTED TO A STOP. TURNED OFF CAR AND CALLED MERCEDES. CAR WAS RESTARTED WITH NO ISSUES INDICATED, DROVE THE CAR HOME. NEXT DAY ON THE HIGHWAY DID IT AGAIN, WENT DIRECTLY TO DEALERSHIP. THEY HAD THE CAR 4 DAYS, SAID IT WAS A COMPUTER CODE ISSUE AND WAS FIXED. LESS THAN A MONTH LATER IT DID IT AGAIN DRIVING 25MPH IN MY NEIGHBORHOOD. CALLED MERCEDES, THEY ARE PICKING THE CAR UP. I NO LONGER TRUST THE CAR, WILL NOT LET FAMILY DRIVE IT BECAUSE IT BECOMES DISABLED....

Mileage: 8,000

1. WARNING LIGHT "INOPERATIVE COLLISION PREVENTION ASSIST PLUS" COMES UP ON THE DISPLAY ON & OFF WHEN DRIVING. CAR WAS SENT TO SERVICE ON 4/22 BUT DIDN'T DUPLICATE THE ISSUE. CAR WAS RETURNED TO ME ON 4/23. 2. ON 4/24, WARNING LIGHT "INOPERATIVE COLLISION PREVENTION ASSIST PLUS" COMES UP AGAIN PLUS THE YELLOW "ENGINE LIGHT". *TR

Mileage: 1,750

TL* THE CONTACT OWNS A 2015 MERCEDES BENZ C300. WHILE DRIVING AT VARIOUS SPEEDS, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE WOULD NOT ACCELERATE. THE STABILITY CONTROL INACTIVE, COLLISION PREVENTIVE ASSISTANCE INACTIVE, AND CRUISE CONTROL INACTIVE WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE RADAR SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000.

Mileage: 8,000

I RECEIVE WARNING AFTER I PASS 5 MPH SPEED IF ANY OF THE PASSENGER DOORS OR TRUNK IS OPEN. THE CAR NEEDS TO NOTIFY ME AS SOON AS IT GOES INTO DRIVE MODE. MANUFACTURERS RESPONSE HAS BEEN QUOTED BELOW. "WE TESTED A C300 HERE. IF THE DRIVER DOOR IS OPEN, THERE IS AN IMMEDIATE MESSAGE WHEN THE VEHICLE IS PUT IN GEAR (FORWARD OR REVERSE). HOWEVER, ALL OTHER DOORS RECEIVE A MESSAGE AT APPROXIMATELY 5 MPH. MERCEDES-BENZ RECOMMENDS THAT THE DRIVER MAKE SURE ALL PASSENGERS ARE IN SEATBELTS AND THE DOORS ARE SECURED. " *TR

Mileage: 170

## VIN PASSED ## MERCEDESCOLLISION AVOIDANCE DISENGAGED SCREEN POPPED UP, STOPPED VEHICLE AT STOP SIGN, THEN A DELAY IN ACCELERATION HAPPENED LEAVING US SUSPENDED IN THE MIDDLE OF THE ROAD WHERE WE WERE ALMOST HIT BY ANOTHER VEHICLE. GAS WOULD ONLY ENGAGE AFTER 10 SECOND DELAY AFTER I APPLIED CONSTANT PRESSURE. AT THE SAME TIME, THE IGNITION SWITCH IS NOT ENGAGING. I HAD TO PRESS THE START BUTTON FIVE TIMES TO FINALLY START THE VEHICLE ONCE I PULLED OVER AND TURNED OFF THE VEHICLE.

ON 11/1/14 I FILED A COMPLAINT ABOUT SAFETY ISSUES WITH MY NEW 2015 MERCEDES, C300 (ODI # 10664470) THAT PERTAINED TO DEBRIS ENTERING THE ENGINE COMPARTMENT FROM THE TOP, NEAR THE WINDSHIELD, AND OTHER ISSUES WITH THE COMMAND "RADIO", "TOUCH PAD" & KEYLESS ENTRY LOCKING SYSTEMS. I UNDERSTAND THESE SYSTEMS ARE NOT PROPRIETARY TO MERCEDES AND SO ARE IN MANY OTHER LUXURY MODELS. I'VE REC'D NO FEEDBACK FROM THE DAIMLER CORP OR FROM YOUR OFFICE. NOW A NEW ISSUE DEVELOPED WHERE THE KEYLESS GO WOULDN'T ALLOW ME TO EITHER ENTER THE VEHICLE OR SOUND THE "PANIC" ALARM. THE COMPANY DOESN'T KNOW HOW OR WHY THIS COULD HAPPEN OR HOW TO FIX IT. I'M ESPECIALLY CONCERNED WITH THE INABILITY TO USE THE PANIC BUTTON, WHICH IS THERE IN CASE OF A CRIMINAL OR MEDICAL EMERGENCY. WHAT A SURPRISE WHEN YOU GO FOR IT AND IT DOESN'T WORK. THERE IS NO BACK UP SHOULD THE BATTERY FAIL TO WORK. I BELIEVE THIS IS ANOTHER SAFETY ISSUE WITH THIS CAR AND WOULD APPRECIATE IT IF YOUR OFFICE WOULD TAKE ME SERIOUSLY AND CONTACT ME BEFORE SOMEONE IS INJURED OR KILLED.. THANK YOU.. *TR

Mileage: 3,000

SOON AFTER PURCHASING MERCEDES, DISCOVERED THE FOLLOWING POTENTIALLY HAZARDOUS SAFETY ISSUES (ALL OF THESE FEATURES ARE STANDARD): 1) NEW "KEYLESS-GO LOCKING SYSTEM IS FACTORY PROGRAMMED TO UNLOCK ALL DOORS WHEN KEY IS IN OWNER'S POSSESSION & REAR DRIVER'S DOOR HANDLE IS TOUCHED, ALLOWING INTRUDER(S) TO EASILY ENTER OTHER SIDE OF VEHICLE. 2) NEW COMMAND/COMPUTER/TOUCH PAD SYSTEM, CONTROLS VARIOUS OPERATIONAL FUNCTIONS, LIKE RADIO, ENCOURAGING DRIVER TO TAKE EYES OFF THE ROAD TO OPERATE. TOUCHPAD REQUIRES DRIVER TO MAKE "MOUSE-LIKE" ACTIONS ON COMPUTER PAD (LOCATED ON CONSOLE) WHILE SIMULTANEOUSLY DRIVING. 3) NEW AIR FLOW & VENT SYSTEM, CIRCULATES AIR FROM GRILL TO WINDSHIELD, ALLOWING LEAVES & OTHER DEBRIS, INCL. WATER, TO ENTER ENGINE COMPARTMENT AT THE TOP OF HOOD. DEBRIS LODGED HERE COULD POTENTIALLY RESULT IN OVERHEATING & CAUSE FIRE OR RESULT IN DAMAGE TO WIRING AND/OR OTHER COMPONENTS OF THE ENGINE. 4) LETTERS (W/PICTURES) SENT TO MBUSA, CEO, RESULTED IN PHONE CALLS FROM SUBORDINATE STAFF, REJECTING OUTRIGHT EACH COMPLAINT BUT ADVISING THAT DEBRIS IN ENGINE AREA IS "NORMAL" & CUSTOMER'S RESPONSIBILITY TO REMOVE. LETTER TO DAIMLER'S CEO IN GERMANY WAS REFERRED BACK TO MBUSA. 5) ASKING FOR YOUR INTERVENTION BEFORE THESE PROBLEMS POTENTIALLY RESULT IN INJURY OR FATALITY. IF THIS IS NOT THE OFFICE TO INVESTIGATE & INTERVENE, PLEASE FORWARD TO THE CORRECT AGENCY & ADVISE ACCORDINGLY. CAN PROVIDE ADDITIONAL INFO. ON REQUEST. THANK YOU... *TR

Mileage: 150