Problem Breakdown

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Active Recalls (8)

23V854000 Dec 15, 2023 STRUCTURE:BODY:ROOF AND PILLARS

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof pa...

21V197000 Mar 19, 2021 STRUCTURE:BODY:ROOF AND PILLARS

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 ...

19V787000 Nov 1, 2019 COMMUNICATION

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date an...

17V627000 Oct 6, 2017 AIR BAGS:FRONTAL

Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250...

15V845000 Dec 16, 2015 STEERING:ELECTRIC POWER ASSIST SYSTEM

Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2015 C300 and C400 4matic sedans manufactured January 27, 2014, to December 1, 2014. Due to an error in the electric power steering cont...

15V138000 Mar 10, 2015 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2015 C300 4matic and C400 4matic vehicles manufactured April 7, 2014, to July 25, 2014. In the affected vehicles, the fuel delivery mod...

15V087000 Feb 11, 2015 EXTERIOR LIGHTING:HEADLIGHTS

Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2015 C300 and C400 vehicles manufactured from June 18, 2014, through September 5, 2014, that fail to comply with the requirements of Fede...

14V598000 Sep 26, 2014 STEERING

Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2015 C300 4Matic and C400 4Matic vehicles manufactured March 28, 2014, to September 18, 2014. If the steering coupling interlock mechani...

Complaints

Showing 20 of 26
Aug 8, 2025 Structure 100,000 mi

The contact owns a 2015 Mercedes Benz C400. The contact stated that while vehicle was inside a high-pressure car wash, water leaked from the roof panel at the front of the vehicle, nearby the front windshield. The cause of the failure was not yet determined, and the vehicle was not repaired. The man...

Aug 8, 2025 Structure 100,000 mi

The contact owns a 2015 Mercedes Benz C400. The contact stated that while vehicle was inside a high-pressure car wash, water leaked from the roof panel at the front of the vehicle, nearby the front windshield. The cause of the failure was not yet determined, and the vehicle was not repaired. The man...

Feb 10, 2025 Suspension

Rear subframe cracked while driving and rear of car sways from one lane to the next when brakes are applied. Car is not safe

Feb 10, 2025 Suspension

Rear subframe cracked while driving and rear of car sways from one lane to the next when brakes are applied. Car is not safe

Nov 1, 2024 Structure 112,000 mi

The contact owns a 2015 Mercedes-Benz C400. The contact stated that while the vehicle was being serviced, the contact was informed by the dealer that the rear subframe needed to be replaced. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage ...

Nov 1, 2024 Structure 112,000 mi

The contact owns a 2015 Mercedes-Benz C400. The contact stated that while the vehicle was being serviced, the contact was informed by the dealer that the rear subframe needed to be replaced. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage ...

Aug 9, 2024 Structure 74,000 mi

The contact owns a 2015 Mercedes-Benz C400. The contact stated while driving 55-60 MPH, the front roof panel separated and flew off. The contact drove back and was able to pick the front roof panel off the road. The vehicle was taken to the dealer, where it was determined that the front roof panel n...

Aug 9, 2024 Structure 74,000 mi

The contact owns a 2015 Mercedes-Benz C400. The contact stated while driving 55-60 MPH, the front roof panel separated and flew off. The contact drove back and was able to pick the front roof panel off the road. The vehicle was taken to the dealer, where it was determined that the front roof panel n...

Jun 23, 2024 Structure

My boyfriend and I were driving my 2015 MB C400 down the road in November 2020 and it was a beautiful day out so we decided we would open the sunroof to get some fresh air. I was driving so my boyfriend pressed the button for the sunroof to open. As the sunroof was opening, there was a cracking and ...

Jun 23, 2024 Unknown Or Other

My boyfriend and I were driving my 2015 MB C400 down the road in November 2020 and it was a beautiful day out so we decided we would open the sunroof to get some fresh air. I was driving so my boyfriend pressed the button for the sunroof to open. As the sunroof was opening, there was a cracking and ...

Jun 23, 2024 Structure

My boyfriend and I were driving my 2015 MB C400 down the road in November 2020 and it was a beautiful day out so we decided we would open the sunroof to get some fresh air. I was driving so my boyfriend pressed the button for the sunroof to open. As the sunroof was opening, there was a cracking and ...

Jun 23, 2024 Unknown Or Other

My boyfriend and I were driving my 2015 MB C400 down the road in November 2020 and it was a beautiful day out so we decided we would open the sunroof to get some fresh air. I was driving so my boyfriend pressed the button for the sunroof to open. As the sunroof was opening, there was a cracking and ...

Feb 7, 2024 Structure

My car failed PA State inspection due to a hole and rusted rear subframe. I have determined that there is a recall associated with this issue but that my vehicle just missed the recall limit. The recall affected 2008-2015 models (C Class with chassis 204). My vehicle is a 2015 C Class with chassis ...

Feb 7, 2024 Structure

My car failed PA State inspection due to a hole and rusted rear subframe. I have determined that there is a recall associated with this issue but that my vehicle just missed the recall limit. The recall affected 2008-2015 models (C Class with chassis 204). My vehicle is a 2015 C Class with chassis ...

Sep 4, 2021 Structure

Panoramic glaaa sunroof mounting bracket made of cheap thin plastic that it breaks easily allowing the panoramic glass roof to fly off the car if driven while open.

Sep 4, 2021 Structure

Panoramic glaaa sunroof mounting bracket made of cheap thin plastic that it breaks easily allowing the panoramic glass roof to fly off the car if driven while open.

Sep 5, 2017 Engine 9,700 mi

ENGINE RANDOMLY STALLS AFTER SITTING AT RED LIGHT/OR WHILE IN TRAFFIC. ALL WARNING/DASHBOARD LIGHTS COME ON AND YOU CAN ONLY START THE CAR BY PUTTING IT IN PARK, THEN PUSHING START. THE CAR HAS LESS THAN 10K MILES. DEALERSHIP CAN'T FIND CODE OR REPLICATE THE ISSUE. INTERNET SEARCHES INDICATE IT IS...

Sep 5, 2017 Engine 9,700 mi

ENGINE RANDOMLY STALLS AFTER SITTING AT RED LIGHT/OR WHILE IN TRAFFIC. ALL WARNING/DASHBOARD LIGHTS COME ON AND YOU CAN ONLY START THE CAR BY PUTTING IT IN PARK, THEN PUSHING START. THE CAR HAS LESS THAN 10K MILES. DEALERSHIP CAN'T FIND CODE OR REPLICATE THE ISSUE. INTERNET SEARCHES INDICATE IT IS...

Jan 13, 2016 Electronic Stability Control (esc) 5,300 mi

WHILE DRIVING THE VEHICLE ON THE HIGHWAY AT 70 MPH, THE CRUISE CONTROL SHUT OFF AND THE CAR BEGAN TO SLOW DOWN. I WAS ABLE TO MAINTAIN CONTROL AND NOTICED 3 ERROR MESSAGES INCLUDING: ESC INOPERABLE, CRUISE CONTROL INOPERABLE, AND COLLISION PREVENTION PLUS INOPERABLE. I WAS ABLE TO CONTINUE DRIVING...

Jan 13, 2016 Electrical System 5,300 mi

WHILE DRIVING THE VEHICLE ON THE HIGHWAY AT 70 MPH, THE CRUISE CONTROL SHUT OFF AND THE CAR BEGAN TO SLOW DOWN. I WAS ABLE TO MAINTAIN CONTROL AND NOTICED 3 ERROR MESSAGES INCLUDING: ESC INOPERABLE, CRUISE CONTROL INOPERABLE, AND COLLISION PREVENTION PLUS INOPERABLE. I WAS ABLE TO CONTINUE DRIVING...

Jan 13, 2016 Vehicle Speed Control 5,300 mi

WHILE DRIVING THE VEHICLE ON THE HIGHWAY AT 70 MPH, THE CRUISE CONTROL SHUT OFF AND THE CAR BEGAN TO SLOW DOWN. I WAS ABLE TO MAINTAIN CONTROL AND NOTICED 3 ERROR MESSAGES INCLUDING: ESC INOPERABLE, CRUISE CONTROL INOPERABLE, AND COLLISION PREVENTION PLUS INOPERABLE. I WAS ABLE TO CONTINUE DRIVING...

Jan 13, 2016 Electronic Stability Control (esc) 5,300 mi

WHILE DRIVING THE VEHICLE ON THE HIGHWAY AT 70 MPH, THE CRUISE CONTROL SHUT OFF AND THE CAR BEGAN TO SLOW DOWN. I WAS ABLE TO MAINTAIN CONTROL AND NOTICED 3 ERROR MESSAGES INCLUDING: ESC INOPERABLE, CRUISE CONTROL INOPERABLE, AND COLLISION PREVENTION PLUS INOPERABLE. I WAS ABLE TO CONTINUE DRIVING...

Jan 13, 2016 Electrical System 5,300 mi

WHILE DRIVING THE VEHICLE ON THE HIGHWAY AT 70 MPH, THE CRUISE CONTROL SHUT OFF AND THE CAR BEGAN TO SLOW DOWN. I WAS ABLE TO MAINTAIN CONTROL AND NOTICED 3 ERROR MESSAGES INCLUDING: ESC INOPERABLE, CRUISE CONTROL INOPERABLE, AND COLLISION PREVENTION PLUS INOPERABLE. I WAS ABLE TO CONTINUE DRIVING...

Jan 13, 2016 Vehicle Speed Control 5,300 mi

WHILE DRIVING THE VEHICLE ON THE HIGHWAY AT 70 MPH, THE CRUISE CONTROL SHUT OFF AND THE CAR BEGAN TO SLOW DOWN. I WAS ABLE TO MAINTAIN CONTROL AND NOTICED 3 ERROR MESSAGES INCLUDING: ESC INOPERABLE, CRUISE CONTROL INOPERABLE, AND COLLISION PREVENTION PLUS INOPERABLE. I WAS ABLE TO CONTINUE DRIVING...

Oct 6, 2015 Visibility/wiper 146 mi

THE PANORAMIC SUNROOF IN MY CAR EXPLODED AT APPROXIMATELY 6.45AM ON MONDAY, JUNE 29TH 2015. THE CAR WAS PURCHASED NEW FROM MERCEDES BENZ IN PARAMUS ON SATURDAY, JUNE 27TH, 2015. THE CAR HAD 146 MILES ON THE ODOMETER. I WAS IN NJ AND I WAS TRAVELING WEST ON I-78 (EXPRESS LANES) AT APPROXIMATELY 65...

Oct 6, 2015 Visibility/wiper 146 mi

THE PANORAMIC SUNROOF IN MY CAR EXPLODED AT APPROXIMATELY 6.45AM ON MONDAY, JUNE 29TH 2015. THE CAR WAS PURCHASED NEW FROM MERCEDES BENZ IN PARAMUS ON SATURDAY, JUNE 27TH, 2015. THE CAR HAD 146 MILES ON THE ODOMETER. I WAS IN NJ AND I WAS TRAVELING WEST ON I-78 (EXPRESS LANES) AT APPROXIMATELY 65...