Problem Breakdown

Compare to Other Years

Active Recalls (3)

24V874000 Nov 19, 2024 VISIBILITY:SUN/MOON ROOF ASSEMBLY

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof p...

22V954000 Dec 23, 2022 VISIBILITY:SUN/MOON ROOF ASSEMBLY

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The glass sunroof pan...

19V918000 Dec 20, 2019 VISIBILITY:SUN/MOON ROOF ASSEMBLY

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detachin...

Complaints

Showing 20 of 46
Sep 9, 2024 Structure

About 3 years ago, the passenger side of my door started randomly swinging open while I was driving. It was extremely dangerous and almost caused a serious accident the first time it happened. I spent over $1000 to get it fixed. Now, I am 7 months pregnant and it is happening again to the drivers si...

Sep 9, 2024 Structure

About 3 years ago, the passenger side of my door started randomly swinging open while I was driving. It was extremely dangerous and almost caused a serious accident the first time it happened. I spent over $1000 to get it fixed. Now, I am 7 months pregnant and it is happening again to the drivers si...

Jul 26, 2024 Tires

I purchased 4 new tires, my car calls for a staggered fitment (225/45R17 DOT# 1RB7RR9872922 and 1RB7RR9811521 up front and 245/40R17 DOT# 1RB8NR981112 and 1RB8NR9811022 in the rear). Upon returning home, I noticed the tires were installed backwards with the wider ones up front. This will cause the t...

Jul 26, 2024 Tires

I purchased 4 new tires, my car calls for a staggered fitment (225/45R17 DOT# 1RB7RR9872922 and 1RB7RR9811521 up front and 245/40R17 DOT# 1RB8NR981112 and 1RB8NR9811022 in the rear). Upon returning home, I noticed the tires were installed backwards with the wider ones up front. This will cause the t...

Mar 2, 2023 Air Bags Crash

The vehicle during a severe accident, in which the other drivers air bags were deployed, our vehicles airbags did not in fact deploy at any rate. Which put all passengers in severe danger causing injuries that could have been avoided if they worked properly. Also the drivers seat belt (which was wor...

Mar 2, 2023 Seat Belts Crash

The vehicle during a severe accident, in which the other drivers air bags were deployed, our vehicles airbags did not in fact deploy at any rate. Which put all passengers in severe danger causing injuries that could have been avoided if they worked properly. Also the drivers seat belt (which was wor...

Mar 2, 2023 Air Bags Crash

The vehicle during a severe accident, in which the other drivers air bags were deployed, our vehicles airbags did not in fact deploy at any rate. Which put all passengers in severe danger causing injuries that could have been avoided if they worked properly. Also the drivers seat belt (which was wor...

Mar 2, 2023 Seat Belts Crash

The vehicle during a severe accident, in which the other drivers air bags were deployed, our vehicles airbags did not in fact deploy at any rate. Which put all passengers in severe danger causing injuries that could have been avoided if they worked properly. Also the drivers seat belt (which was wor...

Jan 27, 2020 Air Bags 217,000 mi

THE AIRBAGS DEPLOYED ON THEIR OWN WITHOUT A COLLISION. I WAS DRIVING 30 MPH ON A RESIDENTIAL STREET WITH ROADS IN EXCELLENT CONDITION WHEN ALL THE SUDDEN THE STEERING WHEEL AND PASSENGER DASH AIRBAGS WENT OFF OUT OF N O WHERE.

Jan 27, 2020 Seat Belts 217,000 mi

THE AIRBAGS DEPLOYED ON THEIR OWN WITHOUT A COLLISION. I WAS DRIVING 30 MPH ON A RESIDENTIAL STREET WITH ROADS IN EXCELLENT CONDITION WHEN ALL THE SUDDEN THE STEERING WHEEL AND PASSENGER DASH AIRBAGS WENT OFF OUT OF N O WHERE.

Jan 27, 2020 Air Bags 217,000 mi

THE AIRBAGS DEPLOYED ON THEIR OWN WITHOUT A COLLISION. I WAS DRIVING 30 MPH ON A RESIDENTIAL STREET WITH ROADS IN EXCELLENT CONDITION WHEN ALL THE SUDDEN THE STEERING WHEEL AND PASSENGER DASH AIRBAGS WENT OFF OUT OF N O WHERE.

Jan 27, 2020 Seat Belts 217,000 mi

THE AIRBAGS DEPLOYED ON THEIR OWN WITHOUT A COLLISION. I WAS DRIVING 30 MPH ON A RESIDENTIAL STREET WITH ROADS IN EXCELLENT CONDITION WHEN ALL THE SUDDEN THE STEERING WHEEL AND PASSENGER DASH AIRBAGS WENT OFF OUT OF N O WHERE.

Jan 10, 2017 Electrical System

ENGINE LIGHT CAME ON , WINDSHIELD WIPERS STOPPED WORKING, DRIVERS SIDE WINDOW STOPPED WORKING, MULTIPLE ERROR LIGHTS, ON MULTIPLE DATES.

Jan 10, 2017 Engine

ENGINE LIGHT CAME ON , WINDSHIELD WIPERS STOPPED WORKING, DRIVERS SIDE WINDOW STOPPED WORKING, MULTIPLE ERROR LIGHTS, ON MULTIPLE DATES.

Jan 10, 2017 Visibility/wiper

ENGINE LIGHT CAME ON , WINDSHIELD WIPERS STOPPED WORKING, DRIVERS SIDE WINDOW STOPPED WORKING, MULTIPLE ERROR LIGHTS, ON MULTIPLE DATES.

Jan 10, 2017 Electrical System

ENGINE LIGHT CAME ON , WINDSHIELD WIPERS STOPPED WORKING, DRIVERS SIDE WINDOW STOPPED WORKING, MULTIPLE ERROR LIGHTS, ON MULTIPLE DATES.

Jan 10, 2017 Engine

ENGINE LIGHT CAME ON , WINDSHIELD WIPERS STOPPED WORKING, DRIVERS SIDE WINDOW STOPPED WORKING, MULTIPLE ERROR LIGHTS, ON MULTIPLE DATES.

Jan 10, 2017 Visibility/wiper

ENGINE LIGHT CAME ON , WINDSHIELD WIPERS STOPPED WORKING, DRIVERS SIDE WINDOW STOPPED WORKING, MULTIPLE ERROR LIGHTS, ON MULTIPLE DATES.

Sep 25, 2016 Fuel/propulsion System 69,000 mi

ON O AROUND SEPTEMBER 14, 2016 I FUELED THIS AUTO I RECENTLY PURCHASED AS A SECOND CAR. MY GARAGE BEGAN TO WREAK HEAVILY OF GASOLINE. MY HOME IS TOTALLY ELECTRIC AND I HAVE NO GAS POWERED ITEMS IN THERE. MY OTHER VEHICLE NEVER SMELLS AND I HAVE HAD IT 2 YEARS. I REMOVED THE MB AND THE SMELL NO LONG...

Sep 25, 2016 Fuel/propulsion System 69,000 mi

ON O AROUND SEPTEMBER 14, 2016 I FUELED THIS AUTO I RECENTLY PURCHASED AS A SECOND CAR. MY GARAGE BEGAN TO WREAK HEAVILY OF GASOLINE. MY HOME IS TOTALLY ELECTRIC AND I HAVE NO GAS POWERED ITEMS IN THERE. MY OTHER VEHICLE NEVER SMELLS AND I HAVE HAD IT 2 YEARS. I REMOVED THE MB AND THE SMELL NO LONG...

Apr 26, 2016 Power Train 97,000 mi

THE AUTOMATIC TRANSMISSION HAS DEVELOPED A CONDITION THAT CAUSES THE TRANSMISSION TO SHIFT VERY ROUGHLY AT LOW SPEEDS. THIS SHIFTING CAUSES THE VEHICLE TO JERK AND STUTTER WHEN DOWN SHIFTING OR SHIFTING FROM 1ST OR 2ND GEAR. I HAVE HAD A TRANSMISSION SERVICE, REPLACEMENT TRANSMISSION, REPLACEMENT ...

Apr 26, 2016 Power Train 97,000 mi

THE AUTOMATIC TRANSMISSION HAS DEVELOPED A CONDITION THAT CAUSES THE TRANSMISSION TO SHIFT VERY ROUGHLY AT LOW SPEEDS. THIS SHIFTING CAUSES THE VEHICLE TO JERK AND STUTTER WHEN DOWN SHIFTING OR SHIFTING FROM 1ST OR 2ND GEAR. I HAVE HAD A TRANSMISSION SERVICE, REPLACEMENT TRANSMISSION, REPLACEMENT ...

Aug 10, 2014 Power Train 28,714 mi

WE WOULD LIKE TO SUBMIT A COMPLAINT. WE OWN A 2004 CLK320 WHICH HAS PRESENTED WITH CONTINUING PROBLEMS. WHEN WE PURCHASED THE VEHICLE, THE REAR AXLE ALIGNMENT WAS DEFECTIVE IN WHICH REQUIRED REALIGNMENT AND REAR TIRE REPLACEMENT. AT 21,937 MILES THE CAR PRESENTED WITH TRANSMISSION SHIFTING PROBLEMS....

Aug 10, 2014 Power Train 28,714 mi

WE WOULD LIKE TO SUBMIT A COMPLAINT. WE OWN A 2004 CLK320 WHICH HAS PRESENTED WITH CONTINUING PROBLEMS. WHEN WE PURCHASED THE VEHICLE, THE REAR AXLE ALIGNMENT WAS DEFECTIVE IN WHICH REQUIRED REALIGNMENT AND REAR TIRE REPLACEMENT. AT 21,937 MILES THE CAR PRESENTED WITH TRANSMISSION SHIFTING PROBLEMS....

May 22, 2013 Seat Belts 38,000 mi

TL* THE CONTACT OWNS A 2004 MERCEDES BENZ CLK320. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE DRIVER'S SIDE SEAT BELT FAILED WHILE THE SRS PANEL WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED ON THREE SEPARATE OCCASIONS. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED OF THE FA...

May 22, 2013 Air Bags 38,000 mi

TL* THE CONTACT OWNS A 2004 MERCEDES BENZ CLK320. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE DRIVER'S SIDE SEAT BELT FAILED WHILE THE SRS PANEL WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED ON THREE SEPARATE OCCASIONS. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED OF THE FA...

May 22, 2013 Seat Belts 38,000 mi

TL* THE CONTACT OWNS A 2004 MERCEDES BENZ CLK320. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE DRIVER'S SIDE SEAT BELT FAILED WHILE THE SRS PANEL WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED ON THREE SEPARATE OCCASIONS. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED OF THE FA...

May 22, 2013 Air Bags 38,000 mi

TL* THE CONTACT OWNS A 2004 MERCEDES BENZ CLK320. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE DRIVER'S SIDE SEAT BELT FAILED WHILE THE SRS PANEL WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED ON THREE SEPARATE OCCASIONS. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED OF THE FA...

May 19, 2011 Seat Belts 150,000 mi

TL* THE CONTACT OWNS A 2004 MERCEDES BENZ CLK320. THE CONTACT STATED THAT THE FRONT DRIVER SIDE AUTOMATIC SEAT BELT WEBBING WOULD NOT RETRACT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT AUTO SHOP AND AN AUTHORIZED DEALER AND THEY BOTH STATED THAT THE SEAT BEAT ASSEMBLY WOULD NEED TO BE REPLACED TO CORR...

May 19, 2011 Seat Belts 150,000 mi

TL* THE CONTACT OWNS A 2004 MERCEDES BENZ CLK320. THE CONTACT STATED THAT THE FRONT DRIVER SIDE AUTOMATIC SEAT BELT WEBBING WOULD NOT RETRACT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT AUTO SHOP AND AN AUTHORIZED DEALER AND THEY BOTH STATED THAT THE SEAT BEAT ASSEMBLY WOULD NEED TO BE REPLACED TO CORR...

Aug 25, 2010 Air Bags Crash 25,000 mi

AFTER STOPPING AT A RED LIGHT, I WENT THRU THE STREET AND GOING LESS THAN 25 MPH AND IN LESS THAN 100 YARDS DROVE DIRECTLY INTO AN OVERHEAD LIGHT STANDARD IN A MEDIAN STRIP. I DON'T KNOW TO THIS DAY WHAT HAPPENED. I TOLD MY AUTO INSURANCE COMPANY (HARTFORD- AARP) THAT I MUST HAVE COUGHED AND MY EY...

Aug 25, 2010 Air Bags Crash 25,000 mi

AFTER STOPPING AT A RED LIGHT, I WENT THRU THE STREET AND GOING LESS THAN 25 MPH AND IN LESS THAN 100 YARDS DROVE DIRECTLY INTO AN OVERHEAD LIGHT STANDARD IN A MEDIAN STRIP. I DON'T KNOW TO THIS DAY WHAT HAPPENED. I TOLD MY AUTO INSURANCE COMPANY (HARTFORD- AARP) THAT I MUST HAVE COUGHED AND MY EY...

Feb 9, 2010 Electrical System 80,000 mi

TL*THE CONTACT OWNS A 2004 MERCEDES BENZ CLK320. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT WAS ILLUMINATED ON THE DASHBOARD. WHEN SHE HAD THE VEHICLE INSPECTED ON TWO DIFFERENT OCCASIONS, IT FAILED INSPECTION SINCE THE LIGHT WAS ON. SHE TOOK THE VEHICLE TO A REPAIR SHOP AND WAS TOLD THAT THE SE...

Feb 9, 2010 Electrical System 80,000 mi

TL*THE CONTACT OWNS A 2004 MERCEDES BENZ CLK320. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT WAS ILLUMINATED ON THE DASHBOARD. WHEN SHE HAD THE VEHICLE INSPECTED ON TWO DIFFERENT OCCASIONS, IT FAILED INSPECTION SINCE THE LIGHT WAS ON. SHE TOOK THE VEHICLE TO A REPAIR SHOP AND WAS TOLD THAT THE SE...

Jul 12, 2009 Electrical System 70,000 mi

MY VOLTAGE REGULATOR WENT OUT IN MY BENZ. IT SURGED AND DESTROYED OTHER COMPONENTS OF MY VEHICLE. NOT TOO MENTION THAT THIS IS HIGHLY IN SAFE. I RESEARCHED ON LINE, AND MERCEDES BENZ HAD DONE A VOLUNTARY RECALL, BUT THEY ARE NOT ACKNOWLEDGING THE ISSUE NOW, AND ARE DENYING IT. THEY SAY MY VIN DOESN'...

Jul 12, 2009 Electrical System 70,000 mi

MY VOLTAGE REGULATOR WENT OUT IN MY BENZ. IT SURGED AND DESTROYED OTHER COMPONENTS OF MY VEHICLE. NOT TOO MENTION THAT THIS IS HIGHLY IN SAFE. I RESEARCHED ON LINE, AND MERCEDES BENZ HAD DONE A VOLUNTARY RECALL, BUT THEY ARE NOT ACKNOWLEDGING THE ISSUE NOW, AND ARE DENYING IT. THEY SAY MY VIN DOESN'...

Apr 15, 2009 Seat Belts 23,000 mi

TL*THE CONTACT OWNS A 2004 MERCEDES BENZ CLK320. THE CONTACT STATED THAT THE SEAT BELT INDICATOR IS ILLUMINATED, WHICH MEANS THE SRS NEEDS TO BE REPLACED. THE FAILURE PREVENTS THE SEAT BELT FROM LOCKING PROPERLY. THERE IS ALSO A TELE-AIDE INDICATOR FLASHING IN THE CENTER OF THE INSTRUMENT PANEL. ...

Apr 15, 2009 Electrical System 23,000 mi

TL*THE CONTACT OWNS A 2004 MERCEDES BENZ CLK320. THE CONTACT STATED THAT THE SEAT BELT INDICATOR IS ILLUMINATED, WHICH MEANS THE SRS NEEDS TO BE REPLACED. THE FAILURE PREVENTS THE SEAT BELT FROM LOCKING PROPERLY. THERE IS ALSO A TELE-AIDE INDICATOR FLASHING IN THE CENTER OF THE INSTRUMENT PANEL. ...

Apr 15, 2009 Seat Belts 23,000 mi

TL*THE CONTACT OWNS A 2004 MERCEDES BENZ CLK320. THE CONTACT STATED THAT THE SEAT BELT INDICATOR IS ILLUMINATED, WHICH MEANS THE SRS NEEDS TO BE REPLACED. THE FAILURE PREVENTS THE SEAT BELT FROM LOCKING PROPERLY. THERE IS ALSO A TELE-AIDE INDICATOR FLASHING IN THE CENTER OF THE INSTRUMENT PANEL. ...

Apr 15, 2009 Electrical System 23,000 mi

TL*THE CONTACT OWNS A 2004 MERCEDES BENZ CLK320. THE CONTACT STATED THAT THE SEAT BELT INDICATOR IS ILLUMINATED, WHICH MEANS THE SRS NEEDS TO BE REPLACED. THE FAILURE PREVENTS THE SEAT BELT FROM LOCKING PROPERLY. THERE IS ALSO A TELE-AIDE INDICATOR FLASHING IN THE CENTER OF THE INSTRUMENT PANEL. ...

Dec 10, 2008 Seats 30,155 mi

TL*THE CONTACT OWNS A 2004 MERCEDES BENZ CLK320. WHEN THE CONTACT SAT DOWN AND STARTED THE VEHICLE, THE ARM EXTENDERS CAME FORWARD AND THE SEAT BELT DID NOT MOVE AS A RESULT. THE CONTACT WAS INFORMED THAT NEW ARM EXTENDERS WERE NEEDED. WHEN THE VEHICLE IS TURNED OFF, THE ARM EXTENDERS STAY IN ONE...

Dec 10, 2008 Seat Belts 30,155 mi

TL*THE CONTACT OWNS A 2004 MERCEDES BENZ CLK320. WHEN THE CONTACT SAT DOWN AND STARTED THE VEHICLE, THE ARM EXTENDERS CAME FORWARD AND THE SEAT BELT DID NOT MOVE AS A RESULT. THE CONTACT WAS INFORMED THAT NEW ARM EXTENDERS WERE NEEDED. WHEN THE VEHICLE IS TURNED OFF, THE ARM EXTENDERS STAY IN ONE...

Dec 10, 2008 Seats 30,155 mi

TL*THE CONTACT OWNS A 2004 MERCEDES BENZ CLK320. WHEN THE CONTACT SAT DOWN AND STARTED THE VEHICLE, THE ARM EXTENDERS CAME FORWARD AND THE SEAT BELT DID NOT MOVE AS A RESULT. THE CONTACT WAS INFORMED THAT NEW ARM EXTENDERS WERE NEEDED. WHEN THE VEHICLE IS TURNED OFF, THE ARM EXTENDERS STAY IN ONE...

Dec 10, 2008 Seat Belts 30,155 mi

TL*THE CONTACT OWNS A 2004 MERCEDES BENZ CLK320. WHEN THE CONTACT SAT DOWN AND STARTED THE VEHICLE, THE ARM EXTENDERS CAME FORWARD AND THE SEAT BELT DID NOT MOVE AS A RESULT. THE CONTACT WAS INFORMED THAT NEW ARM EXTENDERS WERE NEEDED. WHEN THE VEHICLE IS TURNED OFF, THE ARM EXTENDERS STAY IN ONE...

Dec 13, 2007 Latches/locks/linkages

PASSENGER LATCH BROKE AND DOOR WOULD NOT HOLD CLOSED . MB FIXED THIS. NOW THE SAME THING HAPPENED TO THE DRIVERS SIDE. WHILE DRIVING THE DOOR CAME OPEN AND WOULD NOT LATCH SHUT. COULD HAVE CAUSED SEVERE INJURY. I HAD TO DRIVE THE CAR TO MB WHILE HOLDING DOOR CLOSED. THEY WOULD NOT COVER THIS ISSUE. ...

Dec 13, 2007 Latches/locks/linkages

PASSENGER LATCH BROKE AND DOOR WOULD NOT HOLD CLOSED . MB FIXED THIS. NOW THE SAME THING HAPPENED TO THE DRIVERS SIDE. WHILE DRIVING THE DOOR CAME OPEN AND WOULD NOT LATCH SHUT. COULD HAVE CAUSED SEVERE INJURY. I HAD TO DRIVE THE CAR TO MB WHILE HOLDING DOOR CLOSED. THEY WOULD NOT COVER THIS ISSUE. ...