12
Complaints
2
Crashes
0
Fires
0
Deaths
!

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Air Bags Complaints

Showing 12 of 12
Mar 23, 2021 Crash 128,000 mi

ON 10/26/20 I WAS REAR END, I OWN A 2006 CLK 350 MERCEDES. I WAS SITTING STILL IN MY , A CAR HIT BE IN THE REAR CAUSING MY HEAD RESTRAINT TO DEPLOY. FROM THAT DUAL IMPACT, I SUSTAIN TRAUMATIC BRAIN INJURY ,LUMBAR AND CERVICAL INJURY AND DIPLOPIA ( DOUBLE VISION) RINGING IN EAR (TINNITUS) EQUILIBRIUM,*DT

Mar 23, 2021 Crash 128,000 mi

ON 10/26/20 I WAS REAR END, I OWN A 2006 CLK 350 MERCEDES. I WAS SITTING STILL IN MY , A CAR HIT BE IN THE REAR CAUSING MY HEAD RESTRAINT TO DEPLOY. FROM THAT DUAL IMPACT, I SUSTAIN TRAUMATIC BRAIN INJURY ,LUMBAR AND CERVICAL INJURY AND DIPLOPIA ( DOUBLE VISION) RINGING IN EAR (TINNITUS) EQUILIBRIUM,*DT

Mar 18, 2020

THE CAR-SEAT OCCUPANCY MAT SENSOR WHICH IS BUILT INTO THE FRONT PASSENGER SEAT BOTTOM IS DEFECTIVE. THE MERCEDES DEALER TOLD ME THAT THE REPLACEMENT PART IS NOT AVAILABLE AND THE ONLY WAY TO FIX THE PROBLEM IS TO COMPLETELY REPLACE THE SEAT AT GREAT EXPENSE. I WAS ALSO TOLD THAT SINCE THE SRS SYSTEM WARNING LIGHT IS ON THE ENTIRE AIRBAG SYSTEM IS DISABLED. IN THE EVENT OF A COLLISION THE AIRBAGS WILL NOT DEPLOY. I ALSO HAD TO REPLACE THE CLOCKSPRING IN THE STEERING WHEEL WHICH WAS ALSO CAUSING THE SRS LIGHT TO COME ON. THE PARTS AND LABOR BILL WAS OVER $600.

Mar 18, 2020

THE CAR-SEAT OCCUPANCY MAT SENSOR WHICH IS BUILT INTO THE FRONT PASSENGER SEAT BOTTOM IS DEFECTIVE. THE MERCEDES DEALER TOLD ME THAT THE REPLACEMENT PART IS NOT AVAILABLE AND THE ONLY WAY TO FIX THE PROBLEM IS TO COMPLETELY REPLACE THE SEAT AT GREAT EXPENSE. I WAS ALSO TOLD THAT SINCE THE SRS SYSTEM WARNING LIGHT IS ON THE ENTIRE AIRBAG SYSTEM IS DISABLED. IN THE EVENT OF A COLLISION THE AIRBAGS WILL NOT DEPLOY. I ALSO HAD TO REPLACE THE CLOCKSPRING IN THE STEERING WHEEL WHICH WAS ALSO CAUSING THE SRS LIGHT TO COME ON. THE PARTS AND LABOR BILL WAS OVER $600.

Mar 18, 2020

THE CAR-SEAT OCCUPANCY MAT SENSOR WHICH IS BUILT INTO THE FRONT PASSENGER SEAT BOTTOM IS DEFECTIVE. THE MERCEDES DEALER TOLD ME THAT THE REPLACEMENT PART IS NOT AVAILABLE AND THE ONLY WAY TO FIX THE PROBLEM IS TO COMPLETELY REPLACE THE SEAT AT GREAT EXPENSE. I WAS ALSO TOLD THAT SINCE THE SRS SYSTEM WARNING LIGHT IS ON THE ENTIRE AIRBAG SYSTEM IS DISABLED. IN THE EVENT OF A COLLISION THE AIRBAGS WILL NOT DEPLOY. I ALSO HAD TO REPLACE THE CLOCKSPRING IN THE STEERING WHEEL WHICH WAS ALSO CAUSING THE SRS LIGHT TO COME ON. THE PARTS AND LABOR BILL WAS OVER $600.

Mar 18, 2020

THE CAR-SEAT OCCUPANCY MAT SENSOR WHICH IS BUILT INTO THE FRONT PASSENGER SEAT BOTTOM IS DEFECTIVE. THE MERCEDES DEALER TOLD ME THAT THE REPLACEMENT PART IS NOT AVAILABLE AND THE ONLY WAY TO FIX THE PROBLEM IS TO COMPLETELY REPLACE THE SEAT AT GREAT EXPENSE. I WAS ALSO TOLD THAT SINCE THE SRS SYSTEM WARNING LIGHT IS ON THE ENTIRE AIRBAG SYSTEM IS DISABLED. IN THE EVENT OF A COLLISION THE AIRBAGS WILL NOT DEPLOY. I ALSO HAD TO REPLACE THE CLOCKSPRING IN THE STEERING WHEEL WHICH WAS ALSO CAUSING THE SRS LIGHT TO COME ON. THE PARTS AND LABOR BILL WAS OVER $600.

Mar 18, 2020

THE CAR-SEAT OCCUPANCY MAT SENSOR WHICH IS BUILT INTO THE FRONT PASSENGER SEAT BOTTOM IS DEFECTIVE. THE MERCEDES DEALER TOLD ME THAT THE REPLACEMENT PART IS NOT AVAILABLE AND THE ONLY WAY TO FIX THE PROBLEM IS TO COMPLETELY REPLACE THE SEAT AT GREAT EXPENSE. I WAS ALSO TOLD THAT SINCE THE SRS SYSTEM WARNING LIGHT IS ON THE ENTIRE AIRBAG SYSTEM IS DISABLED. IN THE EVENT OF A COLLISION THE AIRBAGS WILL NOT DEPLOY. I ALSO HAD TO REPLACE THE CLOCKSPRING IN THE STEERING WHEEL WHICH WAS ALSO CAUSING THE SRS LIGHT TO COME ON. THE PARTS AND LABOR BILL WAS OVER $600.

Mar 18, 2020

THE CAR-SEAT OCCUPANCY MAT SENSOR WHICH IS BUILT INTO THE FRONT PASSENGER SEAT BOTTOM IS DEFECTIVE. THE MERCEDES DEALER TOLD ME THAT THE REPLACEMENT PART IS NOT AVAILABLE AND THE ONLY WAY TO FIX THE PROBLEM IS TO COMPLETELY REPLACE THE SEAT AT GREAT EXPENSE. I WAS ALSO TOLD THAT SINCE THE SRS SYSTEM WARNING LIGHT IS ON THE ENTIRE AIRBAG SYSTEM IS DISABLED. IN THE EVENT OF A COLLISION THE AIRBAGS WILL NOT DEPLOY. I ALSO HAD TO REPLACE THE CLOCKSPRING IN THE STEERING WHEEL WHICH WAS ALSO CAUSING THE SRS LIGHT TO COME ON. THE PARTS AND LABOR BILL WAS OVER $600.

Apr 17, 2014 99,098 mi

WHILE PARKED I STARTED THE CAR AND PLACED AN ITEM ON THE PASSENGERS SEAT. IMMEDIATELY THE SRS LIGHT CAME ON. THE SRS HAS DETECTED SOMETHING WRONG WITH THE AIRBAG SYSTEM AND SHUT THE AIRBAGS OFF ON THE CAR WHICH IS AN EXTREME SAFETY HAZARD. AFTER TAKING THE CAR TO THE MECHANIC I WAS TOLD CODE 9223 AND 9080 DISPLAYED. 92 23 STATES THAT THE CAR NEEDS A CONTACT REEL AT STEERING WHEEL (PART $410/LABOR NEARLY $300) AND 9080 STATES THE PASSENGER SIDE SEAT BOTTOM NEEDS TO BE REPLACED (PART $1690/LABOR NEARLY $300) . I BELIEVE THIS SHOULD BE A RECALLED ITEM BECAUSE NUMEROUS MERCEDES BENZ HAVE THIS ISSUE AND THE REPAIR COST IS EXTREMELY HIGH. PLEASE INVESTIGATE THIS SAFETY ISSUE. DUE TO THE EXTREME COST FOR REPAIR, I AM DRIVING AN UNSAFE AND HAZARDOUS VEHICLE. I AM SURE, I AM NOT THE ONLY PERSON IN THIS SITUATION. *TT

Apr 17, 2014 99,098 mi

WHILE PARKED I STARTED THE CAR AND PLACED AN ITEM ON THE PASSENGERS SEAT. IMMEDIATELY THE SRS LIGHT CAME ON. THE SRS HAS DETECTED SOMETHING WRONG WITH THE AIRBAG SYSTEM AND SHUT THE AIRBAGS OFF ON THE CAR WHICH IS AN EXTREME SAFETY HAZARD. AFTER TAKING THE CAR TO THE MECHANIC I WAS TOLD CODE 9223 AND 9080 DISPLAYED. 92 23 STATES THAT THE CAR NEEDS A CONTACT REEL AT STEERING WHEEL (PART $410/LABOR NEARLY $300) AND 9080 STATES THE PASSENGER SIDE SEAT BOTTOM NEEDS TO BE REPLACED (PART $1690/LABOR NEARLY $300) . I BELIEVE THIS SHOULD BE A RECALLED ITEM BECAUSE NUMEROUS MERCEDES BENZ HAVE THIS ISSUE AND THE REPAIR COST IS EXTREMELY HIGH. PLEASE INVESTIGATE THIS SAFETY ISSUE. DUE TO THE EXTREME COST FOR REPAIR, I AM DRIVING AN UNSAFE AND HAZARDOUS VEHICLE. I AM SURE, I AM NOT THE ONLY PERSON IN THIS SITUATION. *TT

Jan 22, 2012 39,000 mi

WARNING MESSAGE DISPLAYED, "SRS RESTRAINT SYSTEM MALFUNCTION VISIT WORKSHOP" UPON INVESTIGATING THIS ERROR MESSAGE ON THE INTERNET MERCEDES BENZ FORUM, I HAVE DETERMINED THE FOLLOWING: 1. THIS IS A VERY COMMON PROBLEM, AFFECTING SEVERAL MB MODELS, INCLUDING THE E-CLASS, C-CLASS, SLK, CLK, AND POSSIBLY OTHERS. 2. WHEN THIS MESSAGE APPEARS, THE DRIVER AIR BAG IS MOST LIKELY DISABLED. 3. MB SERVICE BULLETIN PB-91.60/93D ACKNOWLEDGES THIS PROBLEM AS A DESIGN OR ASSEMBLY ERROR, AND RECOMMENDS REPLACEMENT OF A WIRING COMPONENT IN THE STEERING COLUMN. 4. MB SERVICE PERSONNEL ARE OFTEN UNABLE TO MAKE THE PROPER DIAGNOSIS AND FIX. 5. MANY MB VEHICLES ARE BEING DRIVEN DAILY WITH THIS PROBLEM, DUE TO THE COST ($700.00) AND INCONVENIENCE OF TAKING THE VEHICLE TO THE DEALER FOR PROBLEM CORRECTION. DUE TO THE POTENTIAL FOR PERSONNEL SAFETY DUE TO FAILURE OF THE DRIVER AIRBAG IN A FRONTAL COLLISION, AND DUE TO THE APPARENT FREQUENCY OF OCCURRENCE OF THIS FAILURE, CORRECTIVE ACTION SHOULD BE INITIATED BY MB IN THE FORM OF A MANDATORY CORRECTION. *TR

Jan 22, 2012 39,000 mi

WARNING MESSAGE DISPLAYED, "SRS RESTRAINT SYSTEM MALFUNCTION VISIT WORKSHOP" UPON INVESTIGATING THIS ERROR MESSAGE ON THE INTERNET MERCEDES BENZ FORUM, I HAVE DETERMINED THE FOLLOWING: 1. THIS IS A VERY COMMON PROBLEM, AFFECTING SEVERAL MB MODELS, INCLUDING THE E-CLASS, C-CLASS, SLK, CLK, AND POSSIBLY OTHERS. 2. WHEN THIS MESSAGE APPEARS, THE DRIVER AIR BAG IS MOST LIKELY DISABLED. 3. MB SERVICE BULLETIN PB-91.60/93D ACKNOWLEDGES THIS PROBLEM AS A DESIGN OR ASSEMBLY ERROR, AND RECOMMENDS REPLACEMENT OF A WIRING COMPONENT IN THE STEERING COLUMN. 4. MB SERVICE PERSONNEL ARE OFTEN UNABLE TO MAKE THE PROPER DIAGNOSIS AND FIX. 5. MANY MB VEHICLES ARE BEING DRIVEN DAILY WITH THIS PROBLEM, DUE TO THE COST ($700.00) AND INCONVENIENCE OF TAKING THE VEHICLE TO THE DEALER FOR PROBLEM CORRECTION. DUE TO THE POTENTIAL FOR PERSONNEL SAFETY DUE TO FAILURE OF THE DRIVER AIRBAG IN A FRONTAL COLLISION, AND DUE TO THE APPARENT FREQUENCY OF OCCURRENCE OF THIS FAILURE, CORRECTIVE ACTION SHOULD BE INITIATED BY MB IN THE FORM OF A MANDATORY CORRECTION. *TR