Problem Breakdown

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Active Recalls (3)

24V874000 Nov 19, 2024 VISIBILITY:SUN/MOON ROOF ASSEMBLY

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof p...

22V954000 Dec 23, 2022 VISIBILITY:SUN/MOON ROOF ASSEMBLY

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The glass sunroof pan...

19V918000 Dec 20, 2019 VISIBILITY:SUN/MOON ROOF ASSEMBLY

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detachin...

Complaints

Showing 20 of 44
Jan 24, 2025 Fuel/propulsion System

The failed component of the car was the drivers side fuel transfer pump. After noticing the faint smell of gas in my car i checked under the rear driver side passenger seat. I was shocked to find more than 16 fluid ounces of gas floating freely around the well of the gas pump.the insulation under ...

Jan 24, 2025 Fuel/propulsion System

The failed component of the car was the drivers side fuel transfer pump. After noticing the faint smell of gas in my car i checked under the rear driver side passenger seat. I was shocked to find more than 16 fluid ounces of gas floating freely around the well of the gas pump.the insulation under ...

May 30, 2024 Power Train

I bought a 2008 mercedes cls and have had it for a while now and with no warning it has started making a banging noise while idling. It idles very rough and shakes my car. I'm unable to drive it safely at this point. The engine is also mimicking symptoms of an idler gear/ balance shaft wearing down ...

May 30, 2024 Power Train

I bought a 2008 mercedes cls and have had it for a while now and with no warning it has started making a banging noise while idling. It idles very rough and shakes my car. I'm unable to drive it safely at this point. The engine is also mimicking symptoms of an idler gear/ balance shaft wearing down ...

Sep 28, 2023 Electrical System

I see there was a recall on instrument clusters on my vehicle in 2001. My instrument cluster is completely black and I can’t see speed or any thing at night. You cant replace the bulb or cluster unless mercedes reprogram it which the price is rediculous. I did some research and seen that Mercedes ...

Sep 28, 2023 Electrical System

I see there was a recall on instrument clusters on my vehicle in 2001. My instrument cluster is completely black and I can’t see speed or any thing at night. You cant replace the bulb or cluster unless mercedes reprogram it which the price is rediculous. I did some research and seen that Mercedes ...

May 22, 2022 Electrical System

My doors will open without the keyfob being in close proximity to the vehicle. My car has been stolen d/t this feature. Also the electrical lighting system malfunctions causing dimmer lights especially when driving at night

May 22, 2022 Exterior Lighting

My doors will open without the keyfob being in close proximity to the vehicle. My car has been stolen d/t this feature. Also the electrical lighting system malfunctions causing dimmer lights especially when driving at night

May 22, 2022 Unknown Or Other

My doors will open without the keyfob being in close proximity to the vehicle. My car has been stolen d/t this feature. Also the electrical lighting system malfunctions causing dimmer lights especially when driving at night

May 22, 2022 Electrical System

My doors will open without the keyfob being in close proximity to the vehicle. My car has been stolen d/t this feature. Also the electrical lighting system malfunctions causing dimmer lights especially when driving at night

May 22, 2022 Exterior Lighting

My doors will open without the keyfob being in close proximity to the vehicle. My car has been stolen d/t this feature. Also the electrical lighting system malfunctions causing dimmer lights especially when driving at night

May 22, 2022 Unknown Or Other

My doors will open without the keyfob being in close proximity to the vehicle. My car has been stolen d/t this feature. Also the electrical lighting system malfunctions causing dimmer lights especially when driving at night

Aug 6, 2020 Air Bags 95,000 mi

MY AIRBAGS DEPLOYED AFTER ON DAY OF DRIVING HOME FROM A DAY BABYSITTING MY NIECE AND NEPHEW I GOT HOME PARKED MY CAR IN THE GARAGE AND THAT WHOLE NIGHT FROM 11 AT NIGHT UNTILL ABOUT 330 IN THE MORNING THE LOUDEST SOUND I'VE EVER HERD THE EQUIVALENT OF A BOMB DETONATION EXPLOSION WENT OFF AND IM 10 1...

Aug 6, 2020 Electronic Stability Control (esc) 95,000 mi

MY AIRBAGS DEPLOYED AFTER ON DAY OF DRIVING HOME FROM A DAY BABYSITTING MY NIECE AND NEPHEW I GOT HOME PARKED MY CAR IN THE GARAGE AND THAT WHOLE NIGHT FROM 11 AT NIGHT UNTILL ABOUT 330 IN THE MORNING THE LOUDEST SOUND I'VE EVER HERD THE EQUIVALENT OF A BOMB DETONATION EXPLOSION WENT OFF AND IM 10 1...

Aug 6, 2020 Electrical System 95,000 mi

MY AIRBAGS DEPLOYED AFTER ON DAY OF DRIVING HOME FROM A DAY BABYSITTING MY NIECE AND NEPHEW I GOT HOME PARKED MY CAR IN THE GARAGE AND THAT WHOLE NIGHT FROM 11 AT NIGHT UNTILL ABOUT 330 IN THE MORNING THE LOUDEST SOUND I'VE EVER HERD THE EQUIVALENT OF A BOMB DETONATION EXPLOSION WENT OFF AND IM 10 1...

Aug 6, 2020 Air Bags 95,000 mi

MY AIRBAGS DEPLOYED AFTER ON DAY OF DRIVING HOME FROM A DAY BABYSITTING MY NIECE AND NEPHEW I GOT HOME PARKED MY CAR IN THE GARAGE AND THAT WHOLE NIGHT FROM 11 AT NIGHT UNTILL ABOUT 330 IN THE MORNING THE LOUDEST SOUND I'VE EVER HERD THE EQUIVALENT OF A BOMB DETONATION EXPLOSION WENT OFF AND IM 10 1...

Aug 6, 2020 Electronic Stability Control (esc) 95,000 mi

MY AIRBAGS DEPLOYED AFTER ON DAY OF DRIVING HOME FROM A DAY BABYSITTING MY NIECE AND NEPHEW I GOT HOME PARKED MY CAR IN THE GARAGE AND THAT WHOLE NIGHT FROM 11 AT NIGHT UNTILL ABOUT 330 IN THE MORNING THE LOUDEST SOUND I'VE EVER HERD THE EQUIVALENT OF A BOMB DETONATION EXPLOSION WENT OFF AND IM 10 1...

Aug 6, 2020 Electrical System 95,000 mi

MY AIRBAGS DEPLOYED AFTER ON DAY OF DRIVING HOME FROM A DAY BABYSITTING MY NIECE AND NEPHEW I GOT HOME PARKED MY CAR IN THE GARAGE AND THAT WHOLE NIGHT FROM 11 AT NIGHT UNTILL ABOUT 330 IN THE MORNING THE LOUDEST SOUND I'VE EVER HERD THE EQUIVALENT OF A BOMB DETONATION EXPLOSION WENT OFF AND IM 10 1...

Jul 23, 2020 Engine 100,000 mi

TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ CLS550. THE CONTACT STATED THAT AT START-UP THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND REMAINED ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE LOCAL DEALER WAS NOT CONTACTED OR INFORMED OF THE FAILURE. THE MANUFACTURER WAS MADE ...

Jul 23, 2020 Engine 100,000 mi

TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ CLS550. THE CONTACT STATED THAT AT START-UP THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND REMAINED ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE LOCAL DEALER WAS NOT CONTACTED OR INFORMED OF THE FAILURE. THE MANUFACTURER WAS MADE ...

May 31, 2019 Air Bags 89,995 mi

THE AIRBAGS LOCATED IN THE ROOF JUST DEPLOYED OUT OF NO WHERE WHEN I WAS ON MY WAY HOME FROM WORK ONLY THE 2 SIDE CURTAIN AIRBAGS

May 31, 2019 Air Bags 89,995 mi

THE AIRBAGS LOCATED IN THE ROOF JUST DEPLOYED OUT OF NO WHERE WHEN I WAS ON MY WAY HOME FROM WORK ONLY THE 2 SIDE CURTAIN AIRBAGS

Aug 30, 2018 Tires 98,000 mi

TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ CLS550 EQUIPPED WITH CONTINENTAL EXTREMECONTACT SPORT TIRES, SIZE: 245/40/ZR18 (NA). WHILE DRIVING 45 MPH, THE TPMS WARNING INDICATOR ILLUMINATED AND THE REAR PASSENGER TIRE BLEW OUT. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF STOCKTON (LOCATED AT 10777 TRINI...

Aug 30, 2018 Tires 98,000 mi

TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ CLS550 EQUIPPED WITH CONTINENTAL EXTREMECONTACT SPORT TIRES, SIZE: 245/40/ZR18 (NA). WHILE DRIVING 45 MPH, THE TPMS WARNING INDICATOR ILLUMINATED AND THE REAR PASSENGER TIRE BLEW OUT. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF STOCKTON (LOCATED AT 10777 TRINI...

Aug 14, 2017 Air Bags 75,000 mi

HAVE GOTTEN AIRBAG CODE B9223. DRIVERS SIDE IGINITION SQUIB RESISTED CENTER IS HIGH R12/9 MESSAGE. TOOK IT TO.LOCAL.MB DEALER AND THEY WANT $1800 TO FIX A AIRBAG PROBLEM, WHICH IS SOMETHING THAT SHOULD BE DEFECT FREE REGARDLESS OF WARRANTY. THIS IS AN ONGOING ISSUES WITH MB AND IT HONESTLY SEEMS ...

Aug 14, 2017 Air Bags 75,000 mi

HAVE GOTTEN AIRBAG CODE B9223. DRIVERS SIDE IGINITION SQUIB RESISTED CENTER IS HIGH R12/9 MESSAGE. TOOK IT TO.LOCAL.MB DEALER AND THEY WANT $1800 TO FIX A AIRBAG PROBLEM, WHICH IS SOMETHING THAT SHOULD BE DEFECT FREE REGARDLESS OF WARRANTY. THIS IS AN ONGOING ISSUES WITH MB AND IT HONESTLY SEEMS ...

Apr 24, 2017 Suspension 230,000 mi

PLEASE ADVISE OF ANY MERCEDES BENZ RECALLS ON AIR SUSPENSION ISSUE WITH CLS CLASS VEHICLES, IN PARTICULAR, CLS550 MODEL. THERE SEEMS TO BE A RECURRING ISSUE WITH LEAK OR MALFUNCTION WITH HYDRAULIC AIR SUSPENSION CAUSING VEHICLE TO LEAN TO ONE SIDE AND INCUR WARNING OF "STOP VEHICLE IS TOO LOW".

Apr 24, 2017 Suspension 230,000 mi

PLEASE ADVISE OF ANY MERCEDES BENZ RECALLS ON AIR SUSPENSION ISSUE WITH CLS CLASS VEHICLES, IN PARTICULAR, CLS550 MODEL. THERE SEEMS TO BE A RECURRING ISSUE WITH LEAK OR MALFUNCTION WITH HYDRAULIC AIR SUSPENSION CAUSING VEHICLE TO LEAN TO ONE SIDE AND INCUR WARNING OF "STOP VEHICLE IS TOO LOW".

Dec 22, 2016 Service Brakes 80,000 mi

PARKING BRAKE INOPERATIVE AND A YELLOW PARK TRIANGLE WARNING AT LEFT CORNER OF THE DASHBOARD DISPLAY.

Dec 22, 2016 Service Brakes 80,000 mi

PARKING BRAKE INOPERATIVE AND A YELLOW PARK TRIANGLE WARNING AT LEFT CORNER OF THE DASHBOARD DISPLAY.

Dec 14, 2016 Steering 65,000 mi

I WAS DRIVING G THROUGH A PARKING LOT WHEN THE SERPENTINE BELT BROKE. NATURALLY, THE CAR BECAME DIFFICULT TO STEER BUT MANAGEABLE. AS I ATTEMPTED TO TURN INTO A PARKING SPOT I HEARD A 'POP' UNDER THE HOOD. WHEN THIS OCCURRED, THE WHEEL WENT INTO A FREE SPIN. THERE WAS NO INPUT FROM THE STEERING WHEE...

Dec 14, 2016 Engine 65,000 mi

I WAS DRIVING G THROUGH A PARKING LOT WHEN THE SERPENTINE BELT BROKE. NATURALLY, THE CAR BECAME DIFFICULT TO STEER BUT MANAGEABLE. AS I ATTEMPTED TO TURN INTO A PARKING SPOT I HEARD A 'POP' UNDER THE HOOD. WHEN THIS OCCURRED, THE WHEEL WENT INTO A FREE SPIN. THERE WAS NO INPUT FROM THE STEERING WHEE...

Dec 14, 2016 Steering 65,000 mi

I WAS DRIVING G THROUGH A PARKING LOT WHEN THE SERPENTINE BELT BROKE. NATURALLY, THE CAR BECAME DIFFICULT TO STEER BUT MANAGEABLE. AS I ATTEMPTED TO TURN INTO A PARKING SPOT I HEARD A 'POP' UNDER THE HOOD. WHEN THIS OCCURRED, THE WHEEL WENT INTO A FREE SPIN. THERE WAS NO INPUT FROM THE STEERING WHEE...

Dec 14, 2016 Engine 65,000 mi

I WAS DRIVING G THROUGH A PARKING LOT WHEN THE SERPENTINE BELT BROKE. NATURALLY, THE CAR BECAME DIFFICULT TO STEER BUT MANAGEABLE. AS I ATTEMPTED TO TURN INTO A PARKING SPOT I HEARD A 'POP' UNDER THE HOOD. WHEN THIS OCCURRED, THE WHEEL WENT INTO A FREE SPIN. THERE WAS NO INPUT FROM THE STEERING WHEE...

Nov 15, 2016 Fuel/propulsion System 112,000 mi

LEAKING FUEL AROUND THE FUEL SENDING UNIT UNDER REAR SEAT BEHIND DRIVER, FILLING THE PASSENGER COMPARTMENT WITH GASOLINE FUMES, AFTER FILLING THE CAR UP WITH GASOLINE.

Nov 15, 2016 Fuel/propulsion System 112,000 mi

LEAKING FUEL AROUND THE FUEL SENDING UNIT UNDER REAR SEAT BEHIND DRIVER, FILLING THE PASSENGER COMPARTMENT WITH GASOLINE FUMES, AFTER FILLING THE CAR UP WITH GASOLINE.

Jun 21, 2014 Suspension 63,500 mi

WHILE APPROACHING INTERSTATE ON RAMP BEGAN TO HEAR A LOUD WHISTLING SOUND COMING FROM THE FRONT LEFT WHEEL WELL. I PULLED OVER AND FOUND THE LEFT FRONT SUSPENSION BEGINNING TO SINK. THE STRUT LOWER TO A POINT WHERE THE BODY OF THE CAR WAS ONLY 2-3 INCHES ABOVE THE TIRE. WHEN I CHECKED THE DASHBOARD ...

Jun 21, 2014 Fuel/propulsion System 16,000 mi

I PULLED INTO A SERVICE STATION TO FILL MY TANK. AFTER ADDING FUEL TO CAPACITY I BEGAN TO SMELL FUEL IN THE PASSENGER COMPARTMENT. I ATTRIBUTED THE SMELL TO POSSIBLY SPILLING FUEL ON MYSELF. I DROVE THE VEHICLE TO WORK AND THEN HOME. THE NEXT MORNING I CONTINUED TO SMELL FUEL IN THE PASSENGER COMPAR...

Jun 21, 2014 Suspension 63,500 mi

WHILE APPROACHING INTERSTATE ON RAMP BEGAN TO HEAR A LOUD WHISTLING SOUND COMING FROM THE FRONT LEFT WHEEL WELL. I PULLED OVER AND FOUND THE LEFT FRONT SUSPENSION BEGINNING TO SINK. THE STRUT LOWER TO A POINT WHERE THE BODY OF THE CAR WAS ONLY 2-3 INCHES ABOVE THE TIRE. WHEN I CHECKED THE DASHBOARD ...

Jun 21, 2014 Fuel/propulsion System 16,000 mi

I PULLED INTO A SERVICE STATION TO FILL MY TANK. AFTER ADDING FUEL TO CAPACITY I BEGAN TO SMELL FUEL IN THE PASSENGER COMPARTMENT. I ATTRIBUTED THE SMELL TO POSSIBLY SPILLING FUEL ON MYSELF. I DROVE THE VEHICLE TO WORK AND THEN HOME. THE NEXT MORNING I CONTINUED TO SMELL FUEL IN THE PASSENGER COMPAR...

Mar 20, 2013 Fuel/propulsion System 55,000 mi

ON MARCH 10, 2012 MY WIFE STARTED THE AFOREMENTIONED VEHICLE AND IMMEDIATELY BEGAN TO SMELL GASOLINE FUMES IN THE PASSENGER COMPARTMENT. AS SHE EXITED THE PARKING GARAGE, THE TOXIC FUEL SMELL BECAME UNBEARABLE AND SHE IMMEDIATELY TURNED- AROUND, RE-ENTERED THE GARAGE, QUICKLY SHUT OFF THE CAR AND EX...

Mar 20, 2013 Fuel/propulsion System 55,000 mi

ON MARCH 10, 2012 MY WIFE STARTED THE AFOREMENTIONED VEHICLE AND IMMEDIATELY BEGAN TO SMELL GASOLINE FUMES IN THE PASSENGER COMPARTMENT. AS SHE EXITED THE PARKING GARAGE, THE TOXIC FUEL SMELL BECAME UNBEARABLE AND SHE IMMEDIATELY TURNED- AROUND, RE-ENTERED THE GARAGE, QUICKLY SHUT OFF THE CAR AND EX...

Nov 16, 2012 Fuel/propulsion System 30,000 mi

TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ 550 CLS. THE CONTACT STATED THAT FUEL COULD BE SMELLED INSIDE THE VEHICLE WHILE DRIVING AND WHILE THE VEHICLE WAS SITTING IN PARK. THE CONTACT TOOK THE VEHICLE TO A DEALER FOR A DIAGNOSTIC TEST. THE TEST RESULTS SHOWED THAT A VENT INSIDE THE FUEL TANK WAS DE...

Nov 16, 2012 Fuel/propulsion System 30,000 mi

TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ 550 CLS. THE CONTACT STATED THAT FUEL COULD BE SMELLED INSIDE THE VEHICLE WHILE DRIVING AND WHILE THE VEHICLE WAS SITTING IN PARK. THE CONTACT TOOK THE VEHICLE TO A DEALER FOR A DIAGNOSTIC TEST. THE TEST RESULTS SHOWED THAT A VENT INSIDE THE FUEL TANK WAS DE...