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Active Recalls (5)

19V787000 Nov 1, 2019 COMMUNICATION

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date an...

17V627000 Oct 6, 2017 AIR BAGS:FRONTAL

Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250...

15V351000 Jun 8, 2015 ENGINE AND ENGINE COOLING:ENGINE:DIESEL

Mercedes-Benz USA, LLC (Mercedes) is recalling certain model year 2015 E250 BlueTec vehicles manufactured November 3, 2014, to December 15, 2014, E250 BlueTec 4Matic vehicles manufactured November 4, ...

14V818000 Dec 24, 2014 SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2015 E250 Diesel, E250 Blue Tec 4 Matic, E350 Sedan, E350 Sedan 4 Matic, E350 Wagon 4 Matic, E400 Sedan, E400 Sedan 4 Matic, E63 Sedan, ...

14V762000 Dec 1, 2014 ENGINE AND ENGINE COOLING:ENGINE:DIESEL

Mercedes-Benz USA, LLC (Mercedes) is recalling certain model year 2014-2015 E250 BlueTec, E250 BlueTec 4Matic, GLK250 4Matic BlueTec, and 2015 ML250 4Matic BlueTec vehicles manufactured February 28, 2...

Complaints

Showing 20 of 20
May 14, 2025 Air Bags

Panoramic Sunroof bonding and bolts loose causing constant horrific cracking/clanking sounds due to shifting of glass. Possible frame and airbag damage, possible glass falling, possible injury/accident/death. Can cause issues with airbags deploying and water leaks. Mercedes mechanic said it's the wo...

May 14, 2025 Unknown Or Other

Panoramic Sunroof bonding and bolts loose causing constant horrific cracking/clanking sounds due to shifting of glass. Possible frame and airbag damage, possible glass falling, possible injury/accident/death. Can cause issues with airbags deploying and water leaks. Mercedes mechanic said it's the wo...

May 14, 2025 Structure

Panoramic Sunroof bonding and bolts loose causing constant horrific cracking/clanking sounds due to shifting of glass. Possible frame and airbag damage, possible glass falling, possible injury/accident/death. Can cause issues with airbags deploying and water leaks. Mercedes mechanic said it's the wo...

May 14, 2025 Air Bags

Panoramic Sunroof bonding and bolts loose causing constant horrific cracking/clanking sounds due to shifting of glass. Possible frame and airbag damage, possible glass falling, possible injury/accident/death. Can cause issues with airbags deploying and water leaks. Mercedes mechanic said it's the wo...

May 14, 2025 Unknown Or Other

Panoramic Sunroof bonding and bolts loose causing constant horrific cracking/clanking sounds due to shifting of glass. Possible frame and airbag damage, possible glass falling, possible injury/accident/death. Can cause issues with airbags deploying and water leaks. Mercedes mechanic said it's the wo...

May 14, 2025 Structure

Panoramic Sunroof bonding and bolts loose causing constant horrific cracking/clanking sounds due to shifting of glass. Possible frame and airbag damage, possible glass falling, possible injury/accident/death. Can cause issues with airbags deploying and water leaks. Mercedes mechanic said it's the wo...

May 23, 2023 Unknown Or Other

Cluster showed inoperative malfunction on the interstate and car accelerator faulted to 2 mph. A Tractor trailer came close to hitting me. Pulled over. Police escorted off and was towed to dealer. They first installed a new gas pedal but did not work. Now they said it is the harness electrical wiri...

May 23, 2023 Unknown Or Other

Cluster showed inoperative malfunction on the interstate and car accelerator faulted to 2 mph. A Tractor trailer came close to hitting me. Pulled over. Police escorted off and was towed to dealer. They first installed a new gas pedal but did not work. Now they said it is the harness electrical wiri...

Oct 2, 2021 Structure

Headliner bubble up and coming loose thus creating a safety issue because abstract both front and mostly rear visibility while driving. Have this vehicle bought 2 months ago and have develop this condition, making hard to see and drive thus is a serious driving hazard. Contact Mercedes Benz dealer r...

Oct 2, 2021 Unknown Or Other

Headliner bubble up and coming loose thus creating a safety issue because abstract both front and mostly rear visibility while driving. Have this vehicle bought 2 months ago and have develop this condition, making hard to see and drive thus is a serious driving hazard. Contact Mercedes Benz dealer r...

Oct 2, 2021 Structure

Headliner bubble up and coming loose thus creating a safety issue because abstract both front and mostly rear visibility while driving. Have this vehicle bought 2 months ago and have develop this condition, making hard to see and drive thus is a serious driving hazard. Contact Mercedes Benz dealer r...

Oct 2, 2021 Unknown Or Other

Headliner bubble up and coming loose thus creating a safety issue because abstract both front and mostly rear visibility while driving. Have this vehicle bought 2 months ago and have develop this condition, making hard to see and drive thus is a serious driving hazard. Contact Mercedes Benz dealer r...

Jul 9, 2020 Engine 79,537 mi

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ E250. THE CONTACT STATED THAT WHILE VEHICLE WAS STOPPED, THE DEALER BECAME AWARE THAT THE WIRES LEADING UP TO THE ECU WAS STRIPPED OF THE PLASTIC SHIELDING AND DETACHED FROM THE ECU. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF PALM BEACH LOCATED AT 4000 OKEECH...

Jul 9, 2020 Engine 79,537 mi

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ E250. THE CONTACT STATED THAT WHILE VEHICLE WAS STOPPED, THE DEALER BECAME AWARE THAT THE WIRES LEADING UP TO THE ECU WAS STRIPPED OF THE PLASTIC SHIELDING AND DETACHED FROM THE ECU. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF PALM BEACH LOCATED AT 4000 OKEECH...

Aug 31, 2017 Electrical System 18,000 mi

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ E250. WHILE DRIVING 4 MPH, THE STEERING WHEEL SEIZED AS THE CONTACT ATTEMPTED TO STEER THE VEHICLE TO THE LEFT. THE CONTACT STATED THAT THE BRAKES DISENGAGED SIMULTANEOUSLY AND WAS UNABLE TO BE DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER (MERCEDES-BENZ OF...

Aug 31, 2017 Steering 18,000 mi

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ E250. WHILE DRIVING 4 MPH, THE STEERING WHEEL SEIZED AS THE CONTACT ATTEMPTED TO STEER THE VEHICLE TO THE LEFT. THE CONTACT STATED THAT THE BRAKES DISENGAGED SIMULTANEOUSLY AND WAS UNABLE TO BE DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER (MERCEDES-BENZ OF...

Aug 31, 2017 Service Brakes 18,000 mi

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ E250. WHILE DRIVING 4 MPH, THE STEERING WHEEL SEIZED AS THE CONTACT ATTEMPTED TO STEER THE VEHICLE TO THE LEFT. THE CONTACT STATED THAT THE BRAKES DISENGAGED SIMULTANEOUSLY AND WAS UNABLE TO BE DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER (MERCEDES-BENZ OF...

Aug 31, 2017 Electrical System 18,000 mi

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ E250. WHILE DRIVING 4 MPH, THE STEERING WHEEL SEIZED AS THE CONTACT ATTEMPTED TO STEER THE VEHICLE TO THE LEFT. THE CONTACT STATED THAT THE BRAKES DISENGAGED SIMULTANEOUSLY AND WAS UNABLE TO BE DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER (MERCEDES-BENZ OF...

Aug 31, 2017 Steering 18,000 mi

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ E250. WHILE DRIVING 4 MPH, THE STEERING WHEEL SEIZED AS THE CONTACT ATTEMPTED TO STEER THE VEHICLE TO THE LEFT. THE CONTACT STATED THAT THE BRAKES DISENGAGED SIMULTANEOUSLY AND WAS UNABLE TO BE DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER (MERCEDES-BENZ OF...

Aug 31, 2017 Service Brakes 18,000 mi

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ E250. WHILE DRIVING 4 MPH, THE STEERING WHEEL SEIZED AS THE CONTACT ATTEMPTED TO STEER THE VEHICLE TO THE LEFT. THE CONTACT STATED THAT THE BRAKES DISENGAGED SIMULTANEOUSLY AND WAS UNABLE TO BE DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER (MERCEDES-BENZ OF...