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Complaints

Showing 20 of 160
Nov 13, 2023 Structure

* Left front substrate to which the Coil Spring Perch mounts is badly rusted and the spring is about to come off under pressure of the cars weight, thereby endangering myself and the general public. The car was towed to Feldmann Imports, a Mercedes-Benz dealer at 4901 American Blvd west, Bloomington...

Nov 13, 2023 Steering

* Left front substrate to which the Coil Spring Perch mounts is badly rusted and the spring is about to come off under pressure of the cars weight, thereby endangering myself and the general public. The car was towed to Feldmann Imports, a Mercedes-Benz dealer at 4901 American Blvd west, Bloomington...

Nov 13, 2023 Suspension

* Left front substrate to which the Coil Spring Perch mounts is badly rusted and the spring is about to come off under pressure of the cars weight, thereby endangering myself and the general public. The car was towed to Feldmann Imports, a Mercedes-Benz dealer at 4901 American Blvd west, Bloomington...

Nov 13, 2023 Structure

* Left front substrate to which the Coil Spring Perch mounts is badly rusted and the spring is about to come off under pressure of the cars weight, thereby endangering myself and the general public. The car was towed to Feldmann Imports, a Mercedes-Benz dealer at 4901 American Blvd west, Bloomington...

Nov 13, 2023 Steering

* Left front substrate to which the Coil Spring Perch mounts is badly rusted and the spring is about to come off under pressure of the cars weight, thereby endangering myself and the general public. The car was towed to Feldmann Imports, a Mercedes-Benz dealer at 4901 American Blvd west, Bloomington...

Nov 13, 2023 Suspension

* Left front substrate to which the Coil Spring Perch mounts is badly rusted and the spring is about to come off under pressure of the cars weight, thereby endangering myself and the general public. The car was towed to Feldmann Imports, a Mercedes-Benz dealer at 4901 American Blvd west, Bloomington...

Jan 27, 2023 Seat Belts

Driver seatbelt exploded while buckled up as the car was going about 30 mph on a 4 lane street. No warning and was very traumatic. I had to pull over when I smelled something burning. When I released seatbelt to get out of the car it would not buckle up when I tried to get back in the seat. Had to d...

Jan 27, 2023 Electrical System

Driver seatbelt exploded while buckled up as the car was going about 30 mph on a 4 lane street. No warning and was very traumatic. I had to pull over when I smelled something burning. When I released seatbelt to get out of the car it would not buckle up when I tried to get back in the seat. Had to d...

Jan 27, 2023 Seat Belts

Driver seatbelt exploded while buckled up as the car was going about 30 mph on a 4 lane street. No warning and was very traumatic. I had to pull over when I smelled something burning. When I released seatbelt to get out of the car it would not buckle up when I tried to get back in the seat. Had to d...

Jan 27, 2023 Electrical System

Driver seatbelt exploded while buckled up as the car was going about 30 mph on a 4 lane street. No warning and was very traumatic. I had to pull over when I smelled something burning. When I released seatbelt to get out of the car it would not buckle up when I tried to get back in the seat. Had to d...

Mar 29, 2018 Air Bags

1997 MERCEDES BENZ E-320. CONSUMER WRITES IN REGARDS TO AIRBAGS MALFUNCTION. *SMD CONSUMER STATED THAT PASSENGER SIDE AIRBAG DEPLOYED DEFECTIVELY FOR NO REASON WHILE DRIVING AT A SPEED OF 5MPH. CONSUMER STATED THAT CONTENTS FROM THE AIRBAG INFLATOR DID NOT GO INTO AIRBAG BUT INSTEAD HIT HIMSELF...

Mar 29, 2018 Air Bags

1997 MERCEDES BENZ E-320. CONSUMER WRITES IN REGARDS TO AIRBAGS MALFUNCTION. *SMD CONSUMER STATED THAT PASSENGER SIDE AIRBAG DEPLOYED DEFECTIVELY FOR NO REASON WHILE DRIVING AT A SPEED OF 5MPH. CONSUMER STATED THAT CONTENTS FROM THE AIRBAG INFLATOR DID NOT GO INTO AIRBAG BUT INSTEAD HIT HIMSELF...

Nov 26, 2017 Seat Belts 146,000 mi

WAS DRIVING SLOW LIKE 10 MPH AND PREPARING TO MAKE A RIGHT TURN AND THERE WAS A LOUD EXPLOSION AS THE PASSENGER SEAT BELT RETRACTED WITH SUCH FORCE THAT IT SLAMMED INTO THE STERNUM OF MY 73 YEAR OLD MOTHER, WHO ALMOST HAD AN EPISODE OF CARDIAC ARREST, BOTH FROM THE IMPACT OF THE BELT PUSHING ON H...

Nov 26, 2017 Seat Belts 146,000 mi

WAS DRIVING SLOW LIKE 10 MPH AND PREPARING TO MAKE A RIGHT TURN AND THERE WAS A LOUD EXPLOSION AS THE PASSENGER SEAT BELT RETRACTED WITH SUCH FORCE THAT IT SLAMMED INTO THE STERNUM OF MY 73 YEAR OLD MOTHER, WHO ALMOST HAD AN EPISODE OF CARDIAC ARREST, BOTH FROM THE IMPACT OF THE BELT PUSHING ON H...

Jan 9, 2017 Seat Belts 137,000 mi

WHILE PROCEEDING STRAIGHT ON A CITY STREET, AT ABOUT 30 MPH, DURING THE DAY, WITH NO OTHER VEHICLES ON THE ROAD, I HEARD A METALLIC EXPLOSION INSIDE OUR 1997 MERCEDES BENZ E320 SEDAN. THE SEAT BELT IMMEDIATELY AND PAINFULLY PINNED ME BACK INTO THE DRIVERS SEAT, RENDERING ME BREATHLESS AND DISORIENT...

Jan 9, 2017 Seat Belts 137,000 mi

WHILE PROCEEDING STRAIGHT ON A CITY STREET, AT ABOUT 30 MPH, DURING THE DAY, WITH NO OTHER VEHICLES ON THE ROAD, I HEARD A METALLIC EXPLOSION INSIDE OUR 1997 MERCEDES BENZ E320 SEDAN. THE SEAT BELT IMMEDIATELY AND PAINFULLY PINNED ME BACK INTO THE DRIVERS SEAT, RENDERING ME BREATHLESS AND DISORIENT...

Jan 6, 2017 Suspension 113,400 mi

LEFT FRONT SPRING CUP ASSEMBLY RUSTED AND BROKE AWAY FROM BODY. RESULTED IN DROPPED FRONT END. PART REPLACED AND AREA REPAIRED.

Jan 6, 2017 Suspension 113,400 mi

LEFT FRONT SPRING CUP ASSEMBLY RUSTED AND BROKE AWAY FROM BODY. RESULTED IN DROPPED FRONT END. PART REPLACED AND AREA REPAIRED.

Nov 28, 2016 Electrical System Fire 170,000 mi

TL* THE CONTACT OWNS A 1997 MERCEDES-BENZ E320. THE CONTACT STATED THAT THE VEHICLE CAUGHT FIRE IN THE DRIVEWAY DUE TO A FAULTY WIRING HARNESSS. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND FILED A REPORT. THERE WERE NO INJURIES. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 170,000.

Nov 28, 2016 Electrical System Fire 170,000 mi

TL* THE CONTACT OWNS A 1997 MERCEDES-BENZ E320. THE CONTACT STATED THAT THE VEHICLE CAUGHT FIRE IN THE DRIVEWAY DUE TO A FAULTY WIRING HARNESSS. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND FILED A REPORT. THERE WERE NO INJURIES. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 170,000.

Sep 3, 2016 Suspension 150,000 mi

WHILE MAKING A LEFT TURN ON A MAJOR STREET I HEARD A LOUD POP AND PULLED OVER TO SEE IF I RAN OVER SOMETHING, BUT NOTHING WAS IN THE ROAD. WHEN I STARTED THE CAR AND BEGAN DRIVING I NOTICED THE SUSPENSION WAS MAKING NOISES. I TOOK IT TO A MECHANIC SHOP AND WAS TOLD THE PASSENGER SIDE REAR COIL SPR...

Sep 3, 2016 Suspension 150,000 mi

WHILE MAKING A LEFT TURN ON A MAJOR STREET I HEARD A LOUD POP AND PULLED OVER TO SEE IF I RAN OVER SOMETHING, BUT NOTHING WAS IN THE ROAD. WHEN I STARTED THE CAR AND BEGAN DRIVING I NOTICED THE SUSPENSION WAS MAKING NOISES. I TOOK IT TO A MECHANIC SHOP AND WAS TOLD THE PASSENGER SIDE REAR COIL SPR...

Sep 10, 2015 Air Bags Fire 150,000 mi

TL* THE CONTACT OWNS A 1997 MERCEDES BENZ E320. WHILE DRIVING AT 60 MPH, THE AIR BAGS DEPLOYED INADVERTENTLY EMITTED A YELLOW SUBSTANCE AND THE VEHICLE SHOOK VIOLENTLY. SHORTLY AFTER, THE SHIFT LEVER EXPLODED AND SMOKE STARTED TO EMIT FROM THE CONSOLE. THE CONTACT NOTICED THAT THE CAM SHAFT FRACTURE...

Sep 10, 2015 Suspension Fire 150,000 mi

TL* THE CONTACT OWNS A 1997 MERCEDES BENZ E320. WHILE DRIVING AT 60 MPH, THE AIR BAGS DEPLOYED INADVERTENTLY EMITTED A YELLOW SUBSTANCE AND THE VEHICLE SHOOK VIOLENTLY. SHORTLY AFTER, THE SHIFT LEVER EXPLODED AND SMOKE STARTED TO EMIT FROM THE CONSOLE. THE CONTACT NOTICED THAT THE CAM SHAFT FRACTURE...

Sep 10, 2015 Air Bags Fire 150,000 mi

TL* THE CONTACT OWNS A 1997 MERCEDES BENZ E320. WHILE DRIVING AT 60 MPH, THE AIR BAGS DEPLOYED INADVERTENTLY EMITTED A YELLOW SUBSTANCE AND THE VEHICLE SHOOK VIOLENTLY. SHORTLY AFTER, THE SHIFT LEVER EXPLODED AND SMOKE STARTED TO EMIT FROM THE CONSOLE. THE CONTACT NOTICED THAT THE CAM SHAFT FRACTURE...

Sep 10, 2015 Suspension Fire 150,000 mi

TL* THE CONTACT OWNS A 1997 MERCEDES BENZ E320. WHILE DRIVING AT 60 MPH, THE AIR BAGS DEPLOYED INADVERTENTLY EMITTED A YELLOW SUBSTANCE AND THE VEHICLE SHOOK VIOLENTLY. SHORTLY AFTER, THE SHIFT LEVER EXPLODED AND SMOKE STARTED TO EMIT FROM THE CONSOLE. THE CONTACT NOTICED THAT THE CAM SHAFT FRACTURE...

May 6, 2015 Seat Belts 176,000 mi

I WAS DRIVING IN A PARKING LOT OUTSIDE A DRUGSTORE VERY SLOW. I DID NOT HIT ANYTHING AT ALL. ALL OF A SUDDEN THE SEATBELT MADE A LOUD EXPLOSION SOUND AND SMELLED LIKE BURNING. MY ENTIRE BODY WAS RESTRAINED VERY TIGHT AGAINST THE SEAT AND A HARD IMPACT ON MY CHEST. IT WAS SCARY AND I THOUGHT I WA...

May 6, 2015 Seat Belts 176,000 mi

I WAS DRIVING IN A PARKING LOT OUTSIDE A DRUGSTORE VERY SLOW. I DID NOT HIT ANYTHING AT ALL. ALL OF A SUDDEN THE SEATBELT MADE A LOUD EXPLOSION SOUND AND SMELLED LIKE BURNING. MY ENTIRE BODY WAS RESTRAINED VERY TIGHT AGAINST THE SEAT AND A HARD IMPACT ON MY CHEST. IT WAS SCARY AND I THOUGHT I WA...

Dec 6, 2014 Air Bags 135,000 mi

ON NOVEMBER 19TH, 2014, WHILE STOPPED ON HABANA AT MLK, JR. BLVD. IN TAMPA, FLORIDA, WITHOUT ANY WARNING WHATSOEVER, A VERY LOUD "EXPLOSION" OCCURRED INSIDE MY CAR AND THERE WAS INSTANT PRESSURE ON MY CHEST. FROM THE NOISE AND THE PRESSURE, I THOUGHT I'D BEEN SHOT, BUT THEN REALIZED NEITHER I NOR TH...

Dec 6, 2014 Seat Belts 135,000 mi

ON NOVEMBER 19TH, 2014, WHILE STOPPED ON HABANA AT MLK, JR. BLVD. IN TAMPA, FLORIDA, WITHOUT ANY WARNING WHATSOEVER, A VERY LOUD "EXPLOSION" OCCURRED INSIDE MY CAR AND THERE WAS INSTANT PRESSURE ON MY CHEST. FROM THE NOISE AND THE PRESSURE, I THOUGHT I'D BEEN SHOT, BUT THEN REALIZED NEITHER I NOR TH...

Dec 6, 2014 Air Bags 135,000 mi

ON NOVEMBER 19TH, 2014, WHILE STOPPED ON HABANA AT MLK, JR. BLVD. IN TAMPA, FLORIDA, WITHOUT ANY WARNING WHATSOEVER, A VERY LOUD "EXPLOSION" OCCURRED INSIDE MY CAR AND THERE WAS INSTANT PRESSURE ON MY CHEST. FROM THE NOISE AND THE PRESSURE, I THOUGHT I'D BEEN SHOT, BUT THEN REALIZED NEITHER I NOR TH...

Dec 6, 2014 Seat Belts 135,000 mi

ON NOVEMBER 19TH, 2014, WHILE STOPPED ON HABANA AT MLK, JR. BLVD. IN TAMPA, FLORIDA, WITHOUT ANY WARNING WHATSOEVER, A VERY LOUD "EXPLOSION" OCCURRED INSIDE MY CAR AND THERE WAS INSTANT PRESSURE ON MY CHEST. FROM THE NOISE AND THE PRESSURE, I THOUGHT I'D BEEN SHOT, BUT THEN REALIZED NEITHER I NOR TH...

Aug 8, 2014 Suspension 224,000 mi

ONE DAY I NOTICED THAT THE FRONT LEFT TIRE SEEMED TO BE LOW. AFTER SEVERAL ATTEMPTS OF FILLING THE TIRE, ONE DAY I DECIDED TO FURTHER INVESTIGATE WHAT IS THE CAUSE OF THIS ISSUE (TIRE WAS FINE). I QUICKLY CAME TO REALIZE THAT MY LOWER CONTROL ARM WAS NOT ONLY CRACKED BUT ALSO BENT OUT OF SHAPE. ADDI...

Aug 8, 2014 Suspension 224,000 mi

ONE DAY I NOTICED THAT THE FRONT LEFT TIRE SEEMED TO BE LOW. AFTER SEVERAL ATTEMPTS OF FILLING THE TIRE, ONE DAY I DECIDED TO FURTHER INVESTIGATE WHAT IS THE CAUSE OF THIS ISSUE (TIRE WAS FINE). I QUICKLY CAME TO REALIZE THAT MY LOWER CONTROL ARM WAS NOT ONLY CRACKED BUT ALSO BENT OUT OF SHAPE. ADDI...

Jul 2, 2013 Suspension 85,000 mi

TL* THE CONTACT OWNS A 1997 MERCEDES BENZ E320. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, SHE HEARD A LOUD BANGING SOUND. THE CONTACT ASSUMED A TIRE HAD BLOWN HOWEVER, UPON FURTHER INVESTIGATION SHE NOTICED THAT THE ENTIRE FRONT SUSPENSION COIL SPRING HAD BEEN EJECTED FROM ITS INTENDED POSITION ...

Jul 2, 2013 Suspension 85,000 mi

TL* THE CONTACT OWNS A 1997 MERCEDES BENZ E320. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, SHE HEARD A LOUD BANGING SOUND. THE CONTACT ASSUMED A TIRE HAD BLOWN HOWEVER, UPON FURTHER INVESTIGATION SHE NOTICED THAT THE ENTIRE FRONT SUSPENSION COIL SPRING HAD BEEN EJECTED FROM ITS INTENDED POSITION ...

Jan 10, 2012 Seat Belts 130,000 mi

TL* THE CONTACT OWNS A 1997 MERCEDES BENZ E320. THE CONTACT WAS DRIVING 40 MPH WHEN THE SEAT BELT BEGAN TO RETRACT AND LOCK ACCOMPANIED BY AN ABNORMAL NOISE. THE AIR BAG WARNING LIGHT ALSO ILLUMINATED. THE DEALER WAS NOTIFIED OF THE FAILURE WHO ADVISED THE CONTACT THAT THERE WERE NO RECALLS FOR THE...

Jan 10, 2012 Air Bags 130,000 mi

TL* THE CONTACT OWNS A 1997 MERCEDES BENZ E320. THE CONTACT WAS DRIVING 40 MPH WHEN THE SEAT BELT BEGAN TO RETRACT AND LOCK ACCOMPANIED BY AN ABNORMAL NOISE. THE AIR BAG WARNING LIGHT ALSO ILLUMINATED. THE DEALER WAS NOTIFIED OF THE FAILURE WHO ADVISED THE CONTACT THAT THERE WERE NO RECALLS FOR THE...

Jan 10, 2012 Seat Belts 130,000 mi

TL* THE CONTACT OWNS A 1997 MERCEDES BENZ E320. THE CONTACT WAS DRIVING 40 MPH WHEN THE SEAT BELT BEGAN TO RETRACT AND LOCK ACCOMPANIED BY AN ABNORMAL NOISE. THE AIR BAG WARNING LIGHT ALSO ILLUMINATED. THE DEALER WAS NOTIFIED OF THE FAILURE WHO ADVISED THE CONTACT THAT THERE WERE NO RECALLS FOR THE...

Jan 10, 2012 Air Bags 130,000 mi

TL* THE CONTACT OWNS A 1997 MERCEDES BENZ E320. THE CONTACT WAS DRIVING 40 MPH WHEN THE SEAT BELT BEGAN TO RETRACT AND LOCK ACCOMPANIED BY AN ABNORMAL NOISE. THE AIR BAG WARNING LIGHT ALSO ILLUMINATED. THE DEALER WAS NOTIFIED OF THE FAILURE WHO ADVISED THE CONTACT THAT THERE WERE NO RECALLS FOR THE...

Dec 19, 2011 Suspension 165,000 mi

TL* THE CONTACT OWNS A 1997 MERCEDES BENZ E320. THE CONTACT STATED WHILE DRIVING 20 MPH, HE HEARD A CRACKING NOISE UNDERNEATH THE FRONT END. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP AND THE CONTACT WAS INFORMED THAT THE FRONT DRIVER'S SPRING PERCH FRACTURED. THE VEHICLE WAS NOT REPAIRED. ...

Dec 19, 2011 Suspension 165,000 mi

TL* THE CONTACT OWNS A 1997 MERCEDES BENZ E320. THE CONTACT STATED WHILE DRIVING 20 MPH, HE HEARD A CRACKING NOISE UNDERNEATH THE FRONT END. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP AND THE CONTACT WAS INFORMED THAT THE FRONT DRIVER'S SPRING PERCH FRACTURED. THE VEHICLE WAS NOT REPAIRED. ...

Sep 9, 2011 Suspension 197,000 mi

TL* THE CONTACT OWNS A 1997 MERCEDES BENZ E320. WHILE DRIVING 40 MPH, THE FRONT END OF THE VEHICLE COLLAPSED WITHOUT WARNING. THE DEALER WAS CONTACTED BUT DID NOT OFFER ANY ASSISTANCE. THE MANUFACTURER WAS MADE AWARE OF THE VEHICLE. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE CURRENT AND FAI...

Sep 9, 2011 Suspension 197,000 mi

TL* THE CONTACT OWNS A 1997 MERCEDES BENZ E320. WHILE DRIVING 40 MPH, THE FRONT END OF THE VEHICLE COLLAPSED WITHOUT WARNING. THE DEALER WAS CONTACTED BUT DID NOT OFFER ANY ASSISTANCE. THE MANUFACTURER WAS MADE AWARE OF THE VEHICLE. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE CURRENT AND FAI...

Feb 21, 2011 Suspension 74,000 mi

1997 E320 4 DOORS SEDAN WAS DRIVING DOWN THE STREET ON THE HWY AND A VERY LOUD NOISE SCARE ME. PULL OVER , THEN DRIVE SLOWLY TO THE GAS STATION AND WAS TOLD VERY BAD NEWS DRIVER SIDE FRONT SPRING PERCH BROKE OFF AND SEPARATE FROM THE CAR. *TR

Feb 21, 2011 Suspension 74,000 mi

1997 E320 4 DOORS SEDAN WAS DRIVING DOWN THE STREET ON THE HWY AND A VERY LOUD NOISE SCARE ME. PULL OVER , THEN DRIVE SLOWLY TO THE GAS STATION AND WAS TOLD VERY BAD NEWS DRIVER SIDE FRONT SPRING PERCH BROKE OFF AND SEPARATE FROM THE CAR. *TR

Jan 12, 2011 Seat Belts 192,000 mi

TL*THE CONTACT OWNS A 1997 MERCEDES BENZ E-320. THE CONTACT STATED THAT THE DRIVER WAS DRIVING APPROXIMATELY 25 MPH WHEN THE FRONT DRIVER SIDE SEATBELT TIGHTENED AND WOULD NOT RETRACT. THE SEATBELT WAS UNLOCKED BUT STILL WOULD NOT RETRACT. THE FAILURE ALSO OCCURRED ON THE FRONT PASSENGER SIDE SEATBE...

Jan 12, 2011 Seat Belts 192,000 mi

TL*THE CONTACT OWNS A 1997 MERCEDES BENZ E-320. THE CONTACT STATED THAT THE DRIVER WAS DRIVING APPROXIMATELY 25 MPH WHEN THE FRONT DRIVER SIDE SEATBELT TIGHTENED AND WOULD NOT RETRACT. THE SEATBELT WAS UNLOCKED BUT STILL WOULD NOT RETRACT. THE FAILURE ALSO OCCURRED ON THE FRONT PASSENGER SIDE SEATBE...

Feb 19, 2010 Seat Belts 105,000 mi

WHEN TURNING ON THE CAR, NOTICE SRS (SEAT BELT RESTRAINT SYSTEM) LIGHT ON, UPON MOVING FORWARD IN SLOW SPEED, A LOUD POP FOLLOWED BY THE TIGHTENING OF THE SEAT BEAT AND THEN BURNING SMELL OF SMOKE FILLED THE CABIN. THIS I ASSUME IS HOW THE SYSTEM SHOULD WORK DURING AN ACCIDENT BUT THIS HAPPENED WHI...

Feb 19, 2010 Air Bags 105,000 mi

WHEN TURNING ON THE CAR, NOTICE SRS (SEAT BELT RESTRAINT SYSTEM) LIGHT ON, UPON MOVING FORWARD IN SLOW SPEED, A LOUD POP FOLLOWED BY THE TIGHTENING OF THE SEAT BEAT AND THEN BURNING SMELL OF SMOKE FILLED THE CABIN. THIS I ASSUME IS HOW THE SYSTEM SHOULD WORK DURING AN ACCIDENT BUT THIS HAPPENED WHI...

Feb 19, 2010 Seat Belts 105,000 mi

WHEN TURNING ON THE CAR, NOTICE SRS (SEAT BELT RESTRAINT SYSTEM) LIGHT ON, UPON MOVING FORWARD IN SLOW SPEED, A LOUD POP FOLLOWED BY THE TIGHTENING OF THE SEAT BEAT AND THEN BURNING SMELL OF SMOKE FILLED THE CABIN. THIS I ASSUME IS HOW THE SYSTEM SHOULD WORK DURING AN ACCIDENT BUT THIS HAPPENED WHI...

Feb 19, 2010 Air Bags 105,000 mi

WHEN TURNING ON THE CAR, NOTICE SRS (SEAT BELT RESTRAINT SYSTEM) LIGHT ON, UPON MOVING FORWARD IN SLOW SPEED, A LOUD POP FOLLOWED BY THE TIGHTENING OF THE SEAT BEAT AND THEN BURNING SMELL OF SMOKE FILLED THE CABIN. THIS I ASSUME IS HOW THE SYSTEM SHOULD WORK DURING AN ACCIDENT BUT THIS HAPPENED WHI...

Jan 26, 2010 Suspension 120,000 mi

TL*THE CONTACT OWNS A 1997 MERCEDES-BENZ 320E. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH ON NORMAL ROAD CONDITIONS AND THERE WAS A LOUD CLANKING NOISE OUTSIDE OF THE VEHICLE. THE DRIVER PULLED OVER TO THE SIDE OF THE ROAD TO INSPECT THE VEHICLE; HOWEVER, THE DRIVER WAS ABLE TO RESUME OPERATION. T...

Jan 26, 2010 Suspension 120,000 mi

TL*THE CONTACT OWNS A 1997 MERCEDES-BENZ 320E. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH ON NORMAL ROAD CONDITIONS AND THERE WAS A LOUD CLANKING NOISE OUTSIDE OF THE VEHICLE. THE DRIVER PULLED OVER TO THE SIDE OF THE ROAD TO INSPECT THE VEHICLE; HOWEVER, THE DRIVER WAS ABLE TO RESUME OPERATION. T...

Nov 5, 2009 Seat Belts 113,000 mi

TL* THE CONTACT OWNS A 1997 MERCEDES E320. WHILE DRIVING 20 MPH THE DRIVER-SIDE FRONT SEAT BELT RETRACTOR SEPARATED. THE NEXT DAY THE PASSENGER FRONT SEAT BELT RETRACTOR FAILED IDENTICALLY. THE SEAT BELTS NO LONGER WORK PROPERLY. A TECHNICIAN FROM THE DEALER CONCLUDED THAT THE SEAT BELT CONTROL MO...

Nov 5, 2009 Seat Belts 113,000 mi

TL* THE CONTACT OWNS A 1997 MERCEDES E320. WHILE DRIVING 20 MPH THE DRIVER-SIDE FRONT SEAT BELT RETRACTOR SEPARATED. THE NEXT DAY THE PASSENGER FRONT SEAT BELT RETRACTOR FAILED IDENTICALLY. THE SEAT BELTS NO LONGER WORK PROPERLY. A TECHNICIAN FROM THE DEALER CONCLUDED THAT THE SEAT BELT CONTROL MO...

Aug 28, 2009 Suspension 110,800 mi

TL*THE CONTACT OWNS A 1997 MERCEDES BENZ E320. WHILE THE CONTACT WAS DRIVING 65 MPH HE NOTICED THAT THE FRONT END OF THE VEHICLE SUDDENLY DROPPED ON THE GROUND. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE FRONT BRACE SPRING NEEDED TO BE REPLACED. THE CURRENT AND FAILU...

Aug 28, 2009 Suspension 110,800 mi

TL*THE CONTACT OWNS A 1997 MERCEDES BENZ E320. WHILE THE CONTACT WAS DRIVING 65 MPH HE NOTICED THAT THE FRONT END OF THE VEHICLE SUDDENLY DROPPED ON THE GROUND. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE FRONT BRACE SPRING NEEDED TO BE REPLACED. THE CURRENT AND FAILU...

Jun 25, 2009 Air Bags Crash 90,000 mi

TL*THE CONTACT OWNS A 1997 MERCEDES BENZ E320. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT'S VEHICLE WAS REAR ENDED AND PUSHED INTO ONCOMING TRAFFIC. THE VEHICLE CRASHED INTO THE FRONT OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THERE WAS ONE INJURY AND A POLICE REPORT WAS FILED. TH...

Jun 25, 2009 Air Bags Crash 90,000 mi

TL*THE CONTACT OWNS A 1997 MERCEDES BENZ E320. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT'S VEHICLE WAS REAR ENDED AND PUSHED INTO ONCOMING TRAFFIC. THE VEHICLE CRASHED INTO THE FRONT OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THERE WAS ONE INJURY AND A POLICE REPORT WAS FILED. TH...

Dec 22, 2008 Seat Belts 171,000 mi

TL*THE CONTACT OWNS A 1997 MERCEDES BENZ E 320. WHILE DRIVING APPROXIMATELY 40 MPH ON NORMAL ROAD CONDITIONS, THE CONTACT HEARD A LOUD POPPING NOISE INSIDE THE VEHICLE. UNEXPECTEDLY, THE FRONT AND PASSENGER SIDE SEAT BELT RETRACTORS INSTANTLY LOCKED AND SECURED THE OCCUPANTS. THIS CAUSED EXTREME ...

Dec 22, 2008 Seat Belts 171,000 mi

TL*THE CONTACT OWNS A 1997 MERCEDES BENZ E 320. WHILE DRIVING APPROXIMATELY 40 MPH ON NORMAL ROAD CONDITIONS, THE CONTACT HEARD A LOUD POPPING NOISE INSIDE THE VEHICLE. UNEXPECTEDLY, THE FRONT AND PASSENGER SIDE SEAT BELT RETRACTORS INSTANTLY LOCKED AND SECURED THE OCCUPANTS. THIS CAUSED EXTREME ...

Mar 27, 2008 Suspension 112,000 mi

DRIVING MY 1997 MERCEDES BENZ E320 AT 30 MPH ALONG A SEMI-ROUGH ROAD WHEN A LOUD CLANKING BEGAN FOR NO APPARENT REASON. AFTER A MECHANIC LOOKED AT IT, IT WAS FOUND THAT THE SPRING PERCH HAD BECOME DETACHED FROM THE CHASSIS. *TR

Mar 27, 2008 Suspension 112,000 mi

DRIVING MY 1997 MERCEDES BENZ E320 AT 30 MPH ALONG A SEMI-ROUGH ROAD WHEN A LOUD CLANKING BEGAN FOR NO APPARENT REASON. AFTER A MECHANIC LOOKED AT IT, IT WAS FOUND THAT THE SPRING PERCH HAD BECOME DETACHED FROM THE CHASSIS. *TR

Nov 8, 2007 Suspension 190,000 mi

TL*THE CONTACT OWNS A 1997 MERCEDES BENZ E 320. WHILE DRIVING 10 MPH, THE CONTACT HEARD A LOUD BOOM. THE CONTACT NOTICED THAT THE PASSENGER SIDE OF THE VEHICLE WAS ON THE GROUND. THE VEHICLE WAS TOWED TO A SHOP AND THE CONTACT WAS INFORMED THAT THE MACPHERSON STRUT FAILED. THE CURRENT AND FAILUR...

Nov 8, 2007 Suspension 190,000 mi

TL*THE CONTACT OWNS A 1997 MERCEDES BENZ E 320. WHILE DRIVING 10 MPH, THE CONTACT HEARD A LOUD BOOM. THE CONTACT NOTICED THAT THE PASSENGER SIDE OF THE VEHICLE WAS ON THE GROUND. THE VEHICLE WAS TOWED TO A SHOP AND THE CONTACT WAS INFORMED THAT THE MACPHERSON STRUT FAILED. THE CURRENT AND FAILUR...

Oct 11, 2007 Suspension 132,000 mi

FRONT SPRING PERCH ARE RUSTED THROUGH ON BOTH SIDES OF CAR. FRONT LEFT SPRING PERCH IS ABOUT 50% RUSTED THRU. MERCEDES REPAIR SHOP FELT CAR SHOULD BE DRIVEN CAREFULLY. SAID HITTING A BIG POT HOLE COULD BREAK SPRING PERCH. REPAIR REQUIRED IMMEDIATELY. *JB

Oct 11, 2007 Suspension 132,000 mi

FRONT SPRING PERCH ARE RUSTED THROUGH ON BOTH SIDES OF CAR. FRONT LEFT SPRING PERCH IS ABOUT 50% RUSTED THRU. MERCEDES REPAIR SHOP FELT CAR SHOULD BE DRIVEN CAREFULLY. SAID HITTING A BIG POT HOLE COULD BREAK SPRING PERCH. REPAIR REQUIRED IMMEDIATELY. *JB

May 27, 2007 Suspension 103,000 mi

MY HUSBAND & I WERE OUTSIDE AND HEARD A LOUD CRASH. MY MERCEDES FELL TO THE GROUND ON THE FRONT DRIVERS SIDE. IT TOOK 2 JACKS TO LIFT IT UP. WITH THE TIRE OFF HE FOUND THE SPRING PERCH COMPLETELY RUSTED OFF, THE SPRING AND HOLDER ON THE GROUND. OUR FIRST THOUGHT WAS THAT I COULD HAVE BEEN ON THE...

May 27, 2007 Suspension 103,000 mi

MY HUSBAND & I WERE OUTSIDE AND HEARD A LOUD CRASH. MY MERCEDES FELL TO THE GROUND ON THE FRONT DRIVERS SIDE. IT TOOK 2 JACKS TO LIFT IT UP. WITH THE TIRE OFF HE FOUND THE SPRING PERCH COMPLETELY RUSTED OFF, THE SPRING AND HOLDER ON THE GROUND. OUR FIRST THOUGHT WAS THAT I COULD HAVE BEEN ON THE...

Mar 4, 2007 Suspension 81,000 mi

WHEN I CHANGED TIRES TODAY (MARCH 4, 2007), I FOUND SEVERE CORROSION/RUST ON THE FRONT SPRING PERCHES. THE FRONT PASSENGER SIDE PERCH WAS ALREADY RUSTED THROUGH ON ONE SIDE. THE CAR CANNOT BE DRIVEN SAFELY. IT IS IN MY GARAGE AND HAS NOT BEEN REPAIRED. MANY OTHERS HAVE EXPERIENCED THE SAME ISS...

Mar 4, 2007 Suspension 81,000 mi

WHEN I CHANGED TIRES TODAY (MARCH 4, 2007), I FOUND SEVERE CORROSION/RUST ON THE FRONT SPRING PERCHES. THE FRONT PASSENGER SIDE PERCH WAS ALREADY RUSTED THROUGH ON ONE SIDE. THE CAR CANNOT BE DRIVEN SAFELY. IT IS IN MY GARAGE AND HAS NOT BEEN REPAIRED. MANY OTHERS HAVE EXPERIENCED THE SAME ISS...

Mar 4, 2007 Suspension 81,000 mi

WHEN I CHANGED TIRES TODAY (MARCH 4, 2007), I FOUND SEVERE CORROSION/RUST ON THE FRONT SPRING PERCHES. THE FRONT PASSENGER SIDE PERCH WAS ALREADY RUSTED THROUGH ON ONE SIDE. THE CAR CANNOT BE DRIVEN SAFELY. IT IS IN MY GARAGE AND HAS NOT BEEN REPAIRED. MANY OTHERS HAVE EXPERIENCED THE SAME ISS...

Mar 4, 2007 Suspension 81,000 mi

WHEN I CHANGED TIRES TODAY (MARCH 4, 2007), I FOUND SEVERE CORROSION/RUST ON THE FRONT SPRING PERCHES. THE FRONT PASSENGER SIDE PERCH WAS ALREADY RUSTED THROUGH ON ONE SIDE. THE CAR CANNOT BE DRIVEN SAFELY. IT IS IN MY GARAGE AND HAS NOT BEEN REPAIRED. MANY OTHERS HAVE EXPERIENCED THE SAME ISS...

Jan 19, 2007 Suspension 154,000 mi

TL* - THE CONTACT STATED THAT HE HAS A 1997 MERCEDES BENZ E320. ON 12/30/06 WHILE DRIVING BETWEEN 40 AND 45 MPH, THERE WAS A LOUD BANG AND THE CONTACT LOST CONTROL OF THE VEHICLE. THE CONTACT STATED THAT THE TIRE COIL SPRING FELL OFF OF THE VEHICLE AND LEFT THE VEHICLE WITH NO FRONT END SUSPENSION...

Jan 19, 2007 Suspension 154,000 mi

TL* - THE CONTACT STATED THAT HE HAS A 1997 MERCEDES BENZ E320. ON 12/30/06 WHILE DRIVING BETWEEN 40 AND 45 MPH, THERE WAS A LOUD BANG AND THE CONTACT LOST CONTROL OF THE VEHICLE. THE CONTACT STATED THAT THE TIRE COIL SPRING FELL OFF OF THE VEHICLE AND LEFT THE VEHICLE WITH NO FRONT END SUSPENSION...

Sep 18, 2006 Suspension 108,000 mi

WHILE DRIVING DOWN THE ROAD AT APPROXIMATELY 30 MPH THE COIL SPRING FROM THE LEFT FRONT OF THE CAR FLEW OFF. IT NEARLY MISSED A CAR DRIVING IN THE OPPOSITE DIRECTION AND A PEDESTRIAN. APPARENTLY, THE SPRING PERCH BROKE OFF THE CAR ALLOWING THE SPRING TO FLY OUT. I HAVE NEVER HEARD OF THIS PROBLEM WI...

Sep 18, 2006 Suspension 108,000 mi

WHILE DRIVING DOWN THE ROAD AT APPROXIMATELY 30 MPH THE COIL SPRING FROM THE LEFT FRONT OF THE CAR FLEW OFF. IT NEARLY MISSED A CAR DRIVING IN THE OPPOSITE DIRECTION AND A PEDESTRIAN. APPARENTLY, THE SPRING PERCH BROKE OFF THE CAR ALLOWING THE SPRING TO FLY OUT. I HAVE NEVER HEARD OF THIS PROBLEM WI...

Sep 14, 2006 Structure 150,000 mi

THE SPRING PERCH ON THE FRONT PASSENGER SIDE ALREADY COLLAPSED DUE TO RUST, AND THE DRIVERS SIDE SPRING PERCH IS ABOUT TO COLLAPSE ANY MINUTE ACCORDING TO A LOCAL BODY SHOP. *NM

Sep 14, 2006 Structure 150,000 mi

THE SPRING PERCH ON THE FRONT PASSENGER SIDE ALREADY COLLAPSED DUE TO RUST, AND THE DRIVERS SIDE SPRING PERCH IS ABOUT TO COLLAPSE ANY MINUTE ACCORDING TO A LOCAL BODY SHOP. *NM

Jul 12, 2006 Suspension Crash 115,000 mi

CAR BEGAN TO RIDE ABNORMALLY; VIBRATION IN THE FRONT SUSPENSION AND NO MOVEMENT FROM THE FRONT SUSPENSION AS WOULD NORMALLY BE OBSERVED AS A RESULT OF SHOCK ABSORBER TRAVEL. BROUGHT THE CAR TO A BODY SHOP TO HAVE IT LOOKED AT. AS I PULLED INTO THE PARKING LOT THE FRONT SUSPENSION TOTALLY COLLAPSED...

Jul 12, 2006 Suspension Crash 115,000 mi

CAR BEGAN TO RIDE ABNORMALLY; VIBRATION IN THE FRONT SUSPENSION AND NO MOVEMENT FROM THE FRONT SUSPENSION AS WOULD NORMALLY BE OBSERVED AS A RESULT OF SHOCK ABSORBER TRAVEL. BROUGHT THE CAR TO A BODY SHOP TO HAVE IT LOOKED AT. AS I PULLED INTO THE PARKING LOT THE FRONT SUSPENSION TOTALLY COLLAPSED...

May 12, 2006 Suspension 90,000 mi

CAR (1997 E 320 WITH 90K MILES) WAS IN FOR ROUTINE 90K MAINTENANCE AND MECHANIC FOUND CRACKED SPRING PERCH ASSEMBLY. DEALER CALLED TO TELL ME IT MUST BE FIXED, CAR IS UNSAFE TO DRIVE AND THAT A FATAL CRASH COULD RESULT AT HIGH SPEEDS. BUT TOLD ME THAT BECAUSE CAR IS OUT OF WARRANTY, THEY WILL NOT PA...

May 12, 2006 Structure 90,000 mi

CAR (1997 E 320 WITH 90K MILES) WAS IN FOR ROUTINE 90K MAINTENANCE AND MECHANIC FOUND CRACKED SPRING PERCH ASSEMBLY. DEALER CALLED TO TELL ME IT MUST BE FIXED, CAR IS UNSAFE TO DRIVE AND THAT A FATAL CRASH COULD RESULT AT HIGH SPEEDS. BUT TOLD ME THAT BECAUSE CAR IS OUT OF WARRANTY, THEY WILL NOT PA...

May 12, 2006 Suspension 90,000 mi

CAR (1997 E 320 WITH 90K MILES) WAS IN FOR ROUTINE 90K MAINTENANCE AND MECHANIC FOUND CRACKED SPRING PERCH ASSEMBLY. DEALER CALLED TO TELL ME IT MUST BE FIXED, CAR IS UNSAFE TO DRIVE AND THAT A FATAL CRASH COULD RESULT AT HIGH SPEEDS. BUT TOLD ME THAT BECAUSE CAR IS OUT OF WARRANTY, THEY WILL NOT PA...

May 12, 2006 Structure 90,000 mi

CAR (1997 E 320 WITH 90K MILES) WAS IN FOR ROUTINE 90K MAINTENANCE AND MECHANIC FOUND CRACKED SPRING PERCH ASSEMBLY. DEALER CALLED TO TELL ME IT MUST BE FIXED, CAR IS UNSAFE TO DRIVE AND THAT A FATAL CRASH COULD RESULT AT HIGH SPEEDS. BUT TOLD ME THAT BECAUSE CAR IS OUT OF WARRANTY, THEY WILL NOT PA...

Mar 26, 2006 Suspension 150,000 mi

DRIVING AT APPROXIMATELY 40 MPH AND THE FRAME JUST DROPPED. THE DRIVE FELT LIKE I HAD ALL FLAT TIRES. IF I WAS TRAVELING AT AN INCREASED SPEED, I WOULD HAVE CRASHED. LATER I WAS INFORMED THAT THE SPRING PERCH RUSTED FROM THE INSIDE-OUT. THIS IS A COMMON PROBLEM WITH 1997 E320 MERCEDES AND NO ONE...

Mar 26, 2006 Suspension 150,000 mi

DRIVING AT APPROXIMATELY 40 MPH AND THE FRAME JUST DROPPED. THE DRIVE FELT LIKE I HAD ALL FLAT TIRES. IF I WAS TRAVELING AT AN INCREASED SPEED, I WOULD HAVE CRASHED. LATER I WAS INFORMED THAT THE SPRING PERCH RUSTED FROM THE INSIDE-OUT. THIS IS A COMMON PROBLEM WITH 1997 E320 MERCEDES AND NO ONE...

Mar 15, 2006 Suspension 169,800 mi

DT*: THE CONTACT STATED WHILE DRIVING 30 MPH THE FRONT SUSPENSION COIL SPRING DETACHED. THE VEHICLE WAS DRIVEN TO THE DEALERSHIP WHERE THEY REPLACED THE LEFT FRONT COIL SPRING BRACKET, LEFT FRONT BODY APRON, LEFT FRONT COIL SPRING, AND RESTORED CORROSION PROTECTION.

Mar 15, 2006 Suspension 169,800 mi

DT*: THE CONTACT STATED WHILE DRIVING 30 MPH THE FRONT SUSPENSION COIL SPRING DETACHED. THE VEHICLE WAS DRIVEN TO THE DEALERSHIP WHERE THEY REPLACED THE LEFT FRONT COIL SPRING BRACKET, LEFT FRONT BODY APRON, LEFT FRONT COIL SPRING, AND RESTORED CORROSION PROTECTION.

Mar 12, 2006 Suspension 116,300 mi

THE SPRING SUPPORT OR CUP IN THE FRONT RIGHT WHEEL WELL BROKE AWAY CAUSING A TREMENDOUSLY BIG NOISE. THIS APPARENTLY WAS CAUSED BY MERCEDES NOT USING A HIGH QUALITY SEALANT ALLOWING WATER TO GET INTO THE WELDS. CORROSION AND FAILURE FOLLOWED. I HAVE READ THAT THIS COMMON IS COMMON AMONGST 300 CLA...

Mar 12, 2006 Suspension 116,300 mi

THE SPRING SUPPORT OR CUP IN THE FRONT RIGHT WHEEL WELL BROKE AWAY CAUSING A TREMENDOUSLY BIG NOISE. THIS APPARENTLY WAS CAUSED BY MERCEDES NOT USING A HIGH QUALITY SEALANT ALLOWING WATER TO GET INTO THE WELDS. CORROSION AND FAILURE FOLLOWED. I HAVE READ THAT THIS COMMON IS COMMON AMONGST 300 CLA...

Jan 22, 2006 Electrical System 99,000 mi

SHORTLY AFTER PURCHASING MY 1997 E320 IN 2003 I TOOK THE CAR IN TO REPORT AN ODD ACCELERATION AND DECELERATION WHILE DRIVING IN CRUISE CONTROL. DEALER AT NEWPORT BEACH CA TOLD ME THAT CRUISE CONTROL IS NOT DESIGNED TO DRIVE IN HILLS, ALL OF OC IS FULL OF HILLS. THEY DID NOTHING TO REPAIR PROBLEM, A...

Jan 22, 2006 Electrical System 99,000 mi

SHORTLY AFTER PURCHASING MY 1997 E320 IN 2003 I TOOK THE CAR IN TO REPORT AN ODD ACCELERATION AND DECELERATION WHILE DRIVING IN CRUISE CONTROL. DEALER AT NEWPORT BEACH CA TOLD ME THAT CRUISE CONTROL IS NOT DESIGNED TO DRIVE IN HILLS, ALL OF OC IS FULL OF HILLS. THEY DID NOTHING TO REPAIR PROBLEM, A...

Jul 20, 2004 Structure

WHILE I WAS DRIVING ONE OF THE CHASSIS IS BROKEN AND THE SPRING DISLOCATED AND LOST. THEN THE SHOCKS DAMAGED AND THE FENDER BEGAN TO HIT ON THE FLOOR. *LA

Jul 20, 2004 Suspension

WHILE I WAS DRIVING ONE OF THE CHASSIS IS BROKEN AND THE SPRING DISLOCATED AND LOST. THEN THE SHOCKS DAMAGED AND THE FENDER BEGAN TO HIT ON THE FLOOR. *LA

Jul 20, 2004 Suspension

WHILE I WAS DRIVING ONE OF THE CHASSIS IS BROKEN AND THE SPRING DISLOCATED AND LOST. THEN THE SHOCKS DAMAGED AND THE FENDER BEGAN TO HIT ON THE FLOOR. *LA

Jul 20, 2004 Suspension

WHILE I WAS DRIVING ONE OF THE CHASSIS IS BROKEN AND THE SPRING DISLOCATED AND LOST. THEN THE SHOCKS DAMAGED AND THE FENDER BEGAN TO HIT ON THE FLOOR. *LA

Jul 20, 2004 Suspension

WHILE I WAS DRIVING ONE OF THE CHASSIS IS BROKEN AND THE SPRING DISLOCATED AND LOST. THEN THE SHOCKS DAMAGED AND THE FENDER BEGAN TO HIT ON THE FLOOR. *LA

Jul 20, 2004 Structure

WHILE I WAS DRIVING ONE OF THE CHASSIS IS BROKEN AND THE SPRING DISLOCATED AND LOST. THEN THE SHOCKS DAMAGED AND THE FENDER BEGAN TO HIT ON THE FLOOR. *LA

Jul 20, 2004 Suspension

WHILE I WAS DRIVING ONE OF THE CHASSIS IS BROKEN AND THE SPRING DISLOCATED AND LOST. THEN THE SHOCKS DAMAGED AND THE FENDER BEGAN TO HIT ON THE FLOOR. *LA

Jul 20, 2004 Suspension

WHILE I WAS DRIVING ONE OF THE CHASSIS IS BROKEN AND THE SPRING DISLOCATED AND LOST. THEN THE SHOCKS DAMAGED AND THE FENDER BEGAN TO HIT ON THE FLOOR. *LA

Jul 20, 2004 Suspension

WHILE I WAS DRIVING ONE OF THE CHASSIS IS BROKEN AND THE SPRING DISLOCATED AND LOST. THEN THE SHOCKS DAMAGED AND THE FENDER BEGAN TO HIT ON THE FLOOR. *LA

Jul 20, 2004 Suspension

WHILE I WAS DRIVING ONE OF THE CHASSIS IS BROKEN AND THE SPRING DISLOCATED AND LOST. THEN THE SHOCKS DAMAGED AND THE FENDER BEGAN TO HIT ON THE FLOOR. *LA

Jun 2, 2004 Suspension 80,000 mi

WHILE VEHICLE WAS PARKED CONSUMER HEARD THE FRONT SPRINGS SNAP. CONSUMER HAD THE VEHICLE TOWED. DEALERSHIP REPAIRED THE PROBLEM ONCE, BUT PROBLEM RECURRED. *AK

Jun 2, 2004 Suspension 80,000 mi

WHILE VEHICLE WAS PARKED CONSUMER HEARD THE FRONT SPRINGS SNAP. CONSUMER HAD THE VEHICLE TOWED. DEALERSHIP REPAIRED THE PROBLEM ONCE, BUT PROBLEM RECURRED. *AK

May 14, 2004 Electrical System Fire 53,000 mi

A SPARK WAS SEEN ON THE LOWER RIGHT FRONT OF VEHICLE BEFORE CAR ENGINE STARTED ON FIRE WHILE OWNER WAS IN CAR. CAR BURNED COMPLETELY. OWNER ESCAPED.*AK

May 14, 2004 Electrical System Fire 53,000 mi

A SPARK WAS SEEN ON THE LOWER RIGHT FRONT OF VEHICLE BEFORE CAR ENGINE STARTED ON FIRE WHILE OWNER WAS IN CAR. CAR BURNED COMPLETELY. OWNER ESCAPED.*AK

Apr 9, 2004 Power Train Crash

WHILE DRIVING 60 MPH VEHICLE LOST POWER. THIS CAUSED THE CONSUMER OFF THE ROAD AND HIT A NEIGHBOR'S GARAGE CONSUMER HAD THE VEHICLE TOWED TO THE DEALERSHIP, AND MECHANIC DETERMINED THAT TRANSMISSION FAILED. *AK

Apr 9, 2004 Power Train Crash

WHILE DRIVING 60 MPH VEHICLE LOST POWER. THIS CAUSED THE CONSUMER OFF THE ROAD AND HIT A NEIGHBOR'S GARAGE CONSUMER HAD THE VEHICLE TOWED TO THE DEALERSHIP, AND MECHANIC DETERMINED THAT TRANSMISSION FAILED. *AK

Apr 8, 2004 Service Brakes, Hydraulic Crash 57,000 mi

UPON MAKING A RIGHT TURN VEHICLE LOST BRAKE POWER. WHEN THIS OCCURRED CONSUMER SWERVED TO AVOID HITTING PEDESTRIANS, AND CRASHED INTO A GARAGE. UPON IMPACT, BAGS FAILED TO DEPLOY. *AK

Apr 8, 2004 Air Bags Crash 57,000 mi

UPON MAKING A RIGHT TURN VEHICLE LOST BRAKE POWER. WHEN THIS OCCURRED CONSUMER SWERVED TO AVOID HITTING PEDESTRIANS, AND CRASHED INTO A GARAGE. UPON IMPACT, BAGS FAILED TO DEPLOY. *AK

Apr 8, 2004 Wheels

REQUEST ASSISTANCE IN GETTING A RESPONSE FROM MERCEDES BENZ. *PH THE CONSUMER NOTICED THE WHEEL LUG NUT HAD FALLEN OFF. THE CONSUMER WAS DUE TO A DESIGN DEFECT THEY THEY ALL AT SOME POINT WILL FALL OFF. *JB

Apr 8, 2004 Service Brakes, Hydraulic Crash 57,000 mi

UPON MAKING A RIGHT TURN VEHICLE LOST BRAKE POWER. WHEN THIS OCCURRED CONSUMER SWERVED TO AVOID HITTING PEDESTRIANS, AND CRASHED INTO A GARAGE. UPON IMPACT, BAGS FAILED TO DEPLOY. *AK

Apr 8, 2004 Air Bags Crash 57,000 mi

UPON MAKING A RIGHT TURN VEHICLE LOST BRAKE POWER. WHEN THIS OCCURRED CONSUMER SWERVED TO AVOID HITTING PEDESTRIANS, AND CRASHED INTO A GARAGE. UPON IMPACT, BAGS FAILED TO DEPLOY. *AK

Apr 8, 2004 Wheels

REQUEST ASSISTANCE IN GETTING A RESPONSE FROM MERCEDES BENZ. *PH THE CONSUMER NOTICED THE WHEEL LUG NUT HAD FALLEN OFF. THE CONSUMER WAS DUE TO A DESIGN DEFECT THEY THEY ALL AT SOME POINT WILL FALL OFF. *JB

Aug 22, 2003 Suspension 96,500 mi

THE LEFT AND RIGHT SUSPENSION SPRINGS WERE RUSTED.*MR *TS *JB

Aug 22, 2003 Suspension 96,500 mi

THE LEFT AND RIGHT SUSPENSION SPRINGS WERE RUSTED.*MR *TS *JB

Jul 29, 2003 Suspension 98,000 mi

WHILE DRIVING UPPER SPRING MOUNT DETACHED AND THE SPRING ASSEMBLY FELL ONTO THE PAVEMENT. THIS RESULTED IN FRONT END FAILURE, WHICH ALMOST CAUSED LOSS OF CONTROL. *AK

Jul 29, 2003 Suspension 98,000 mi

WHILE DRIVING UPPER SPRING MOUNT DETACHED AND THE SPRING ASSEMBLY FELL ONTO THE PAVEMENT. THIS RESULTED IN FRONT END FAILURE, WHICH ALMOST CAUSED LOSS OF CONTROL. *AK

Jun 5, 2003 Engine And Engine Cooling 60,000 mi

CHECK ENGINE LIGHT HAS BEEN ON FOR OVER A YEAR AND RECENTLY CAR SHAKES BUT NOT ALL THE TIME. HAVE HAD O2 SENSORS,TRANSMISSION SENSORS ETC--OVER $3500.00 AND THE CHECK ENGINE LIGHT STILL ON. STILL SHAKES AND SPUTTERS AT TIMES. NO ONE CAN FIX IT!!!!!*AK

Jun 5, 2003 Power Train 60,000 mi

CHECK ENGINE LIGHT HAS BEEN ON FOR OVER A YEAR AND RECENTLY CAR SHAKES BUT NOT ALL THE TIME. HAVE HAD O2 SENSORS,TRANSMISSION SENSORS ETC--OVER $3500.00 AND THE CHECK ENGINE LIGHT STILL ON. STILL SHAKES AND SPUTTERS AT TIMES. NO ONE CAN FIX IT!!!!!*AK

Jun 5, 2003 Engine And Engine Cooling 60,000 mi

CHECK ENGINE LIGHT HAS BEEN ON FOR OVER A YEAR AND RECENTLY CAR SHAKES BUT NOT ALL THE TIME. HAVE HAD O2 SENSORS,TRANSMISSION SENSORS ETC--OVER $3500.00 AND THE CHECK ENGINE LIGHT STILL ON. STILL SHAKES AND SPUTTERS AT TIMES. NO ONE CAN FIX IT!!!!!*AK

Jun 5, 2003 Engine And Engine Cooling 60,000 mi

CHECK ENGINE LIGHT HAS BEEN ON FOR OVER A YEAR AND RECENTLY CAR SHAKES BUT NOT ALL THE TIME. HAVE HAD O2 SENSORS,TRANSMISSION SENSORS ETC--OVER $3500.00 AND THE CHECK ENGINE LIGHT STILL ON. STILL SHAKES AND SPUTTERS AT TIMES. NO ONE CAN FIX IT!!!!!*AK

Jun 5, 2003 Power Train 60,000 mi

CHECK ENGINE LIGHT HAS BEEN ON FOR OVER A YEAR AND RECENTLY CAR SHAKES BUT NOT ALL THE TIME. HAVE HAD O2 SENSORS,TRANSMISSION SENSORS ETC--OVER $3500.00 AND THE CHECK ENGINE LIGHT STILL ON. STILL SHAKES AND SPUTTERS AT TIMES. NO ONE CAN FIX IT!!!!!*AK

Jun 5, 2003 Engine And Engine Cooling 60,000 mi

CHECK ENGINE LIGHT HAS BEEN ON FOR OVER A YEAR AND RECENTLY CAR SHAKES BUT NOT ALL THE TIME. HAVE HAD O2 SENSORS,TRANSMISSION SENSORS ETC--OVER $3500.00 AND THE CHECK ENGINE LIGHT STILL ON. STILL SHAKES AND SPUTTERS AT TIMES. NO ONE CAN FIX IT!!!!!*AK

Apr 27, 2003 Power Train 83,000 mi

TRANSMISSION FAILED AT 83K MILES. THE 2-3 AND 3-4 GEAR SLIPS. ACCORDING TO MERCEDES MECHANICS, THE TRANSMISSION NEEDS TO BE REBUILT. THEY ALSO SAID THAT THIS IS A COMMON PROBLEM WITH THE 1997 E-CLASS MERCEDES. THE ATF, WHICH IS SUPPOSED TO BE CHANGE AT 100K, DID NOT PROTECT THE TRANSMISSION AS A...

Apr 27, 2003 Power Train 83,000 mi

TRANSMISSION FAILED AT 83K MILES. THE 2-3 AND 3-4 GEAR SLIPS. ACCORDING TO MERCEDES MECHANICS, THE TRANSMISSION NEEDS TO BE REBUILT. THEY ALSO SAID THAT THIS IS A COMMON PROBLEM WITH THE 1997 E-CLASS MERCEDES. THE ATF, WHICH IS SUPPOSED TO BE CHANGE AT 100K, DID NOT PROTECT THE TRANSMISSION AS A...

Jan 25, 2003 Power Train 90,200 mi

AUTOMATIC TRANSMISSION MALLFUNCTION, FIBERS AND METAL SHAVINGS FOUND IN TRRANSMISSION PAN, SHIFT ADAPTION DATA MAXED AT 180. DEALER REPLACED AUTOMATIC TRANSMISSION, TORQUE CONVERTER AND SHIFT SELECTOR SWITCH, FLUSHED COOLER LINES AND REPLACED TRANSMISSION FLUID. PROVIDED 24,000 MILE/24 MONTH WARRA...

Jan 25, 2003 Power Train 90,200 mi

AUTOMATIC TRANSMISSION MALLFUNCTION, FIBERS AND METAL SHAVINGS FOUND IN TRRANSMISSION PAN, SHIFT ADAPTION DATA MAXED AT 180. DEALER REPLACED AUTOMATIC TRANSMISSION, TORQUE CONVERTER AND SHIFT SELECTOR SWITCH, FLUSHED COOLER LINES AND REPLACED TRANSMISSION FLUID. PROVIDED 24,000 MILE/24 MONTH WARRA...

Jan 8, 2003 Suspension

THE FRONT RIGHT COIL SPRING MOUNT RUSTED OUT, CAUSING THE COIL SPRING TO COME OFF AND THE FRNT END TO DROP TO THE GROUND. *TT *NLM

Jan 8, 2003 Suspension

THE FRONT RIGHT COIL SPRING MOUNT RUSTED OUT, CAUSING THE COIL SPRING TO COME OFF AND THE FRNT END TO DROP TO THE GROUND. *TT *NLM

Dec 26, 2002 Suspension

CONSUMER STATED THE RIGHT FRONT COIL SPRING MOUNT COLLAPSED DUE TO RUSTING OUT, CAUSING THE VEHICLE TO DROP TO THE GROUND.*JB

Dec 26, 2002 Suspension

CONSUMER STATED THE RIGHT FRONT COIL SPRING MOUNT COLLAPSED DUE TO RUSTING OUT, CAUSING THE VEHICLE TO DROP TO THE GROUND.*JB

Oct 8, 2002 Power Train

CONSUMER TOOK VEHICLE IN FOR SERVICE TO THE TRANSMISSION. CONSUMER WAS INFORMED THAT A TUNE UP WASN'T THE SOLUTION. CONSUMERS VEHICLE NEEDED A REPLACEMENT TRANSMISSION. SINCE THE REPLACEMENT TRANSMISSION, CONSUMER HAS EXPERIENCED THE VEHCILE NOT SHIFTING OUT OF FIRST WHEN STOPPING THE VEHICLE AND...

Oct 8, 2002 Power Train

CONSUMER TOOK VEHICLE IN FOR SERVICE TO THE TRANSMISSION. CONSUMER WAS INFORMED THAT A TUNE UP WASN'T THE SOLUTION. CONSUMERS VEHICLE NEEDED A REPLACEMENT TRANSMISSION. SINCE THE REPLACEMENT TRANSMISSION, CONSUMER HAS EXPERIENCED THE VEHCILE NOT SHIFTING OUT OF FIRST WHEN STOPPING THE VEHICLE AND...

Aug 22, 2002 Equipment

AIR CONDIRTIONER BLOWER REGULATOR WENT OUT. WHEN I CALLED TO FIND OUT THE PRICE OF THE PART, THE SALES PERSON INFORMED ME THAT THEY DID NOT MAKE THAT PARTICULAR MODEL # FOR THE PART THAT I NEEDED BECAUSE THEY WERE HAVING SO MANY PROBLEMS WITH IT. THEY HAVE A NEW PART THAT THEY ARE REPLACING THE OL...

Aug 22, 2002 Equipment

AIR CONDIRTIONER BLOWER REGULATOR WENT OUT. WHEN I CALLED TO FIND OUT THE PRICE OF THE PART, THE SALES PERSON INFORMED ME THAT THEY DID NOT MAKE THAT PARTICULAR MODEL # FOR THE PART THAT I NEEDED BECAUSE THEY WERE HAVING SO MANY PROBLEMS WITH IT. THEY HAVE A NEW PART THAT THEY ARE REPLACING THE OL...

May 2, 2002 Engine And Engine Cooling

WHILE TRAVELING ON THE HIGHWAY HE NOTICED THAT OIL WAS LLEAKING FROM UNDERNEATH HIS VEHICLE. THE CONSUMER WILL FILL IN MORE INFO.*JB

May 2, 2002 Engine And Engine Cooling

WHILE TRAVELING ON THE HIGHWAY HE NOTICED THAT OIL WAS LLEAKING FROM UNDERNEATH HIS VEHICLE. THE CONSUMER WILL FILL IN MORE INFO.*JB

Apr 26, 2002 Electrical System

WHILE DRIVING VEHICLE STALLED. TOOK BATTERY OUT OF VEHICLE TO TAKE IT TO DEALER TO HAVE IT REPLACED. AS PUTTING BATTERY DOWN, IT EXPLODED, INJURING CONSUMER. *AK

Apr 26, 2002 Engine And Engine Cooling

WHILE DRIVING VEHICLE STALLED. TOOK BATTERY OUT OF VEHICLE TO TAKE IT TO DEALER TO HAVE IT REPLACED. AS PUTTING BATTERY DOWN, IT EXPLODED, INJURING CONSUMER. *AK

Apr 26, 2002 Electrical System

WHILE DRIVING VEHICLE STALLED. TOOK BATTERY OUT OF VEHICLE TO TAKE IT TO DEALER TO HAVE IT REPLACED. AS PUTTING BATTERY DOWN, IT EXPLODED, INJURING CONSUMER. *AK

Apr 26, 2002 Engine And Engine Cooling

WHILE DRIVING VEHICLE STALLED. TOOK BATTERY OUT OF VEHICLE TO TAKE IT TO DEALER TO HAVE IT REPLACED. AS PUTTING BATTERY DOWN, IT EXPLODED, INJURING CONSUMER. *AK

Apr 22, 2002 Fuel System, Gasoline

FUEL WILL SPRAY OUT OF THE GAS CAP FILLER ON NO SPECIFIED CONDITIONS. DEALER REPLACED GAS CAP, BUT PROBLEM STILL EXISTS.*AK

Apr 22, 2002 Fuel System, Gasoline

FUEL WILL SPRAY OUT OF THE GAS CAP FILLER ON NO SPECIFIED CONDITIONS. DEALER REPLACED GAS CAP, BUT PROBLEM STILL EXISTS.*AK

Mar 24, 2002 Seats

THE FRONT SEAT IS LOOSE ON TRACKS. FIRST COMPLAIN WAS AT 7630 MILES WAY BACK IN 1997 BUT DEALER SAID THEY COULD NOT DUPLICATE THE PROBLEM. NOW I AM HEARING SMILAR PROBLEMS FROM MANY OTHER 1997 MERCEDES-BENZ E CLASS OWNERS.

Mar 24, 2002 Engine And Engine Cooling

THE MAS IS AN EMISSION RELATED EQUIPMENT AND IT FAILED AT 57,535 MILES. REPLACEMENT WAS AT OWNER'S COST.*AK

Mar 24, 2002 Seats

THE FRONT SEAT IS LOOSE ON TRACKS. FIRST COMPLAIN WAS AT 7630 MILES WAY BACK IN 1997 BUT DEALER SAID THEY COULD NOT DUPLICATE THE PROBLEM. NOW I AM HEARING SMILAR PROBLEMS FROM MANY OTHER 1997 MERCEDES-BENZ E CLASS OWNERS.

Mar 24, 2002 Engine And Engine Cooling

THE MAS IS AN EMISSION RELATED EQUIPMENT AND IT FAILED AT 57,535 MILES. REPLACEMENT WAS AT OWNER'S COST.*AK

Feb 26, 2002 Interior Lighting

EXTERIOR LIGHT COMES ON AND OFF INTERMITTENTLY. DEALERSHIP IS AWARE OF PROBLEM.*AK

Feb 26, 2002 Interior Lighting

EXTERIOR LIGHT COMES ON AND OFF INTERMITTENTLY. DEALERSHIP IS AWARE OF PROBLEM.*AK

Jul 9, 2001 Suspension

THE SPRING SUPPORT TOWER IN THE FRONT RIGHT BROKE AWAY FROM THE BODY OF THE VEHICLE CAUSING A LOUD NOISE FROM THE RIGHT FRONT TIRE AREA, THE DEALER ONLY AGREED TO PAY 50% OF THE BILL BECAUSE THE WARRANTY EXPIRED THREE WEEKS BEFORE THE INCIDENT. NLM

Jul 9, 2001 Suspension

THE SPRING SUPPORT TOWER IN THE FRONT RIGHT BROKE AWAY FROM THE BODY OF THE VEHICLE CAUSING A LOUD NOISE FROM THE RIGHT FRONT TIRE AREA, THE DEALER ONLY AGREED TO PAY 50% OF THE BILL BECAUSE THE WARRANTY EXPIRED THREE WEEKS BEFORE THE INCIDENT. NLM

Jun 7, 2001 Suspension

WHILE TRAVELING AT 10 MPH RIVET WHICH SECURED COIL SPRING BRACE TO FRAME RUSTED, ALLOWING BRACKET WHICH HOLD THE COIL SPRING TO PULL AWAY, CAUSING VEHICLE TO DROP AND DRIVER LOST CONTROL. DEALER WAS NOTIFIED, AND INFORMED CONSUMER THAT THEY WOULD REPLACE RIVET AT 50% OFF REPAIRS. PLEASE FEEL F...

Jun 7, 2001 Suspension

WHILE TRAVELING AT 10 MPH RIVET WHICH SECURED COIL SPRING BRACE TO FRAME RUSTED, ALLOWING BRACKET WHICH HOLD THE COIL SPRING TO PULL AWAY, CAUSING VEHICLE TO DROP AND DRIVER LOST CONTROL. DEALER WAS NOTIFIED, AND INFORMED CONSUMER THAT THEY WOULD REPLACE RIVET AT 50% OFF REPAIRS. PLEASE FEEL F...

Apr 9, 2001 Suspension

CONSUMER WAS TRAVELING ABOUT 25 MPH ON A SIDE STREET AND SPRING COIL THAT HELD VEHICLE TOGETHER BROKE. DEALERSHIP WAS AWARE OF PROBLEM.*AK THE RIGHT FRONT SPRING TOWER BROKE AWAY FROM THE BODY. *YH

Apr 9, 2001 Suspension

CONSUMER WAS TRAVELING ABOUT 25 MPH ON A SIDE STREET AND SPRING COIL THAT HELD VEHICLE TOGETHER BROKE. DEALERSHIP WAS AWARE OF PROBLEM.*AK THE RIGHT FRONT SPRING TOWER BROKE AWAY FROM THE BODY. *YH

Apr 14, 2000 Visibility

SINCE THE VEHICLE WAS PURCHASED IN 1997, WE HAVE ENCOUNTERED SEVERE WINDOW HAZING DURING RAINING CONDITION. NUMEROUS REMEDIES BY MERCEDES BENZ HAVE NOT WORKED NOR HAS TH NHTSA REPLIED TO NUMEROUS LETTERS. THIS IS AN APPARENT NATIONWIDE PROBLEM WITH MERCEDES CREATING SEVERE VISABILITY PROBLEMS IN RAI...

Apr 14, 2000 Visibility

SINCE THE VEHICLE WAS PURCHASED IN 1997, WE HAVE ENCOUNTERED SEVERE WINDOW HAZING DURING RAINING CONDITION. NUMEROUS REMEDIES BY MERCEDES BENZ HAVE NOT WORKED NOR HAS TH NHTSA REPLIED TO NUMEROUS LETTERS. THIS IS AN APPARENT NATIONWIDE PROBLEM WITH MERCEDES CREATING SEVERE VISABILITY PROBLEMS IN RAI...