High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
HAD AN INSPECTION ON FRIDAY. FOUND PASSENGER SHOCK TOWER BROKEN FROM THE BODY FRAME, THIS IS AN EXTREMELY DANGEROUS SITUATION. LOOKED IN MERCEDES BENZ WORLD WEBSITE, AND SAW MANY MANY COMPLAINTS ABOUT THIS TYPICAL ISSUE, PEOPLE MUST NOT BE REPORTING THIS TYPICAL RUST OF THE SPRING TOWER TO BODY RUST ISSUE. APPARENTLY THERE IS A RECALL FOR THIS ISSUE IN CANADA BUT NOT IN USA. *TR
HAD AN INSPECTION ON FRIDAY. FOUND PASSENGER SHOCK TOWER BROKEN FROM THE BODY FRAME, THIS IS AN EXTREMELY DANGEROUS SITUATION. LOOKED IN MERCEDES BENZ WORLD WEBSITE, AND SAW MANY MANY COMPLAINTS ABOUT THIS TYPICAL ISSUE, PEOPLE MUST NOT BE REPORTING THIS TYPICAL RUST OF THE SPRING TOWER TO BODY RUST ISSUE. APPARENTLY THERE IS A RECALL FOR THIS ISSUE IN CANADA BUT NOT IN USA. *TR
SOME RUST DAMAGE HAS BEEN OBSERVED ON THE BODY OF THE CAR FOR QUITE SOME TIME, BUT NO MERCEDES MECHANICS SUGGESTED IT WAS STRUCTURAL OR DANGEROUS. RECENTLY, A LOUD CREAKING NOISE FROM THE FRONT RIGHT TIRE BEGAN TO OCCUR WHEN DRIVING, ESPECIALLY WHEN SUBJECTED TO BUMPS, EVEN AT VERY LOW SPEEDS. BY REMOVING THE TIRE, WE DISCOVERED THAT THE CREAKING WAS FROM THE POORLY DESIGNED SUSPENSION CAP, WHICH HAD RUSTED AND BROKEN PARTIALLY OFF, BENDING THE SPRING AGAINST THE AXLE. THIS DAMAGE IS EXTREMELY DANGEROUS, AS NO MERCEDES MECHANICS IDENTIFIED THE RUST AT THIS POINT, AND IF THE CAP SNAPPED OFF, THE ENTIRE WHEEL CARRIAGE WOULD BREAK. IF THE CAR HAD BEEN OPERATING AT HIGH SPEEDS, THIS KIND OF FAILURE, WHICH COULD OCCUR INSTANTLY WHEN SUBJECTED TO A NORMAL SHOCK IMPACT, COULD CAUSE A SERIOUS OR FATAL ACCIDENT. THE CAP IS DEFINITELY A VERY DANGEROUS DESIGN FLAW, ESPECIALLY AS THE MERCEDES STRUCTURE RUSTS (WHICH THEY CLAIM NO ACCOUNTABILITY FOR), AND MANY OF THESE CARS COULD EASILY BE ON THE ROAD TODAY. THUS, WE BELIEVE THAT SIGNIFICANT DANGER TO THE CONSUMER PUBLIC IS COMPLETELY IGNORED BY MERCEDES-BENZ, WHICH WE FEEL IS AN APPALLING LACK OF CONCERN AND COMPLETE OVERSIGHT ON THE PART OF THE COMPANY. *TR
SOME RUST DAMAGE HAS BEEN OBSERVED ON THE BODY OF THE CAR FOR QUITE SOME TIME, BUT NO MERCEDES MECHANICS SUGGESTED IT WAS STRUCTURAL OR DANGEROUS. RECENTLY, A LOUD CREAKING NOISE FROM THE FRONT RIGHT TIRE BEGAN TO OCCUR WHEN DRIVING, ESPECIALLY WHEN SUBJECTED TO BUMPS, EVEN AT VERY LOW SPEEDS. BY REMOVING THE TIRE, WE DISCOVERED THAT THE CREAKING WAS FROM THE POORLY DESIGNED SUSPENSION CAP, WHICH HAD RUSTED AND BROKEN PARTIALLY OFF, BENDING THE SPRING AGAINST THE AXLE. THIS DAMAGE IS EXTREMELY DANGEROUS, AS NO MERCEDES MECHANICS IDENTIFIED THE RUST AT THIS POINT, AND IF THE CAP SNAPPED OFF, THE ENTIRE WHEEL CARRIAGE WOULD BREAK. IF THE CAR HAD BEEN OPERATING AT HIGH SPEEDS, THIS KIND OF FAILURE, WHICH COULD OCCUR INSTANTLY WHEN SUBJECTED TO A NORMAL SHOCK IMPACT, COULD CAUSE A SERIOUS OR FATAL ACCIDENT. THE CAP IS DEFINITELY A VERY DANGEROUS DESIGN FLAW, ESPECIALLY AS THE MERCEDES STRUCTURE RUSTS (WHICH THEY CLAIM NO ACCOUNTABILITY FOR), AND MANY OF THESE CARS COULD EASILY BE ON THE ROAD TODAY. THUS, WE BELIEVE THAT SIGNIFICANT DANGER TO THE CONSUMER PUBLIC IS COMPLETELY IGNORED BY MERCEDES-BENZ, WHICH WE FEEL IS AN APPALLING LACK OF CONCERN AND COMPLETE OVERSIGHT ON THE PART OF THE COMPANY. *TR
I NOTICED WHILE AT A STOPLIGHT WITH MY FOOT ON THE BRAKE, THAT MY STEERING COLUMN WAS VIBRATING, AS WELL AS THE GEAR SHIFT AND THE INSTRUMENT PANEL. IT WAS ALSO VERY NOISY. THE DEALERSHIP SAID THAT THE MOTOR AND TRANSMISSION MOUNTS HAD COLLAPSED! *TR
I NOTICED WHILE AT A STOPLIGHT WITH MY FOOT ON THE BRAKE, THAT MY STEERING COLUMN WAS VIBRATING, AS WELL AS THE GEAR SHIFT AND THE INSTRUMENT PANEL. IT WAS ALSO VERY NOISY. THE DEALERSHIP SAID THAT THE MOTOR AND TRANSMISSION MOUNTS HAD COLLAPSED! *TR
I WAS DRIVING MY 1998 E-320 DOWN A MAIN ROAD AT ABOUT 45 MPH WHEN MY FRONT SPRING CAME OFF THE FRAME AND FELL OFF MY CAR, CAUSING THE HOLE FRONT END TO DROP AND THE CAR TO LOSE CONTROL. I WENT OFF THE ROAD INTO A DITCH, MY FRONT END BOUNCED OFF THE GROUND, MY NECK AND BACK ARE HURT, AND MY EXHAUST SOUNDS MESSED UP NOW TOO. I CHECKED THE MERCEDES BENZ FORUM AND THIS IS A COMMON PROBLEM ON THE W210 CHASSIS, I AM GOING TO CONTACT THE DEALER, ON MONDAY WHEN THEY RE-OPEN, AND AT THE VERY LEAST I WOULD EXPECT THEM TO FIX IT BECAUSE IT SHOULD HAVE BEEN A RECALL TYPE DEAL, AND IT IS VERY DANGEROUS. THAT'S ALL I WANT TO REPORT PLEASE E-MAIL ME AND LET ME KNOW IF YOU NEED ANY FURTHER INFO, THANKS -BRIAN RONCA *TR
I WAS DRIVING MY 1998 E-320 DOWN A MAIN ROAD AT ABOUT 45 MPH WHEN MY FRONT SPRING CAME OFF THE FRAME AND FELL OFF MY CAR, CAUSING THE HOLE FRONT END TO DROP AND THE CAR TO LOSE CONTROL. I WENT OFF THE ROAD INTO A DITCH, MY FRONT END BOUNCED OFF THE GROUND, MY NECK AND BACK ARE HURT, AND MY EXHAUST SOUNDS MESSED UP NOW TOO. I CHECKED THE MERCEDES BENZ FORUM AND THIS IS A COMMON PROBLEM ON THE W210 CHASSIS, I AM GOING TO CONTACT THE DEALER, ON MONDAY WHEN THEY RE-OPEN, AND AT THE VERY LEAST I WOULD EXPECT THEM TO FIX IT BECAUSE IT SHOULD HAVE BEEN A RECALL TYPE DEAL, AND IT IS VERY DANGEROUS. THAT'S ALL I WANT TO REPORT PLEASE E-MAIL ME AND LET ME KNOW IF YOU NEED ANY FURTHER INFO, THANKS -BRIAN RONCA *TR
THE REAR LEFT DOOR OPENED ON IMPACT. THE CAR WAS HIT MOSTLY ON THE DRIVER'S DOOR TOWARDS THE CENTER COLUMN AND THE REAR DOOR OPENED. MY 5-YEAR-OLD SON WAS SITTING NEXT TO THAT DOOR AND COULD HAVE BEEN EJECTED FROM THE CAR.
THE REAR LEFT DOOR OPENED ON IMPACT. THE CAR WAS HIT MOSTLY ON THE DRIVER'S DOOR TOWARDS THE CENTER COLUMN AND THE REAR DOOR OPENED. MY 5-YEAR-OLD SON WAS SITTING NEXT TO THAT DOOR AND COULD HAVE BEEN EJECTED FROM THE CAR.