High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
BRAKES FAILED AT 70 MPH. "BRAKES WARNING" SBC FAILED. PULL OVER VEHICLE. *TR
BRAKES FAILED AT 70 MPH. "BRAKES WARNING" SBC FAILED. PULL OVER VEHICLE. *TR
TL* THE CONTACT OWNS A 2004 MERCEDES BENZ E320. THE CONTACT STATED THAT THE BRAKES FAILED WHILE DRIVING 70 MPH. THE CONTACT WAS ABLE TO COAST TO A STOP. THE CONTACT STATED THAT THE REDUCED BRAKING AFFECT WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL WHEN THE FAILURE OCCURRED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 05V133000 (SERVICE BRAKES, HYDRAULIC), BUT WAS TOLD BY THE DEALER THAT THE WARRANTY HAD EXPIRED AND THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS DIAGNOSED AND THE FAILURE WAS LOCATED AT THE SENSOTRONIC BRAKE PUMP HAVING FAILED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 81,000.
TL* THE CONTACT OWNS A 2004 MERCEDES BENZ E320. THE CONTACT STATED THAT THE BRAKES FAILED WHILE DRIVING 70 MPH. THE CONTACT WAS ABLE TO COAST TO A STOP. THE CONTACT STATED THAT THE REDUCED BRAKING AFFECT WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL WHEN THE FAILURE OCCURRED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 05V133000 (SERVICE BRAKES, HYDRAULIC), BUT WAS TOLD BY THE DEALER THAT THE WARRANTY HAD EXPIRED AND THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS DIAGNOSED AND THE FAILURE WAS LOCATED AT THE SENSOTRONIC BRAKE PUMP HAVING FAILED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 81,000.
I WAS DRIVING ON THE HIGHWAY AT APPROXIMATELY 55 MPH WHEN A WARNING MESSAGE FLASHED ACROSS MY INSTRUMENT PANEL TO STOP MY VEHICLE IMMEDIATELY. AT THE SAME TIME THE TRAFFIC IN FRONT OF ME SLOWED ALMOST TO A COMPLETE STOP. I TRIED TO ENGAGE MY BRAKES, BUT THEY FAILED AND I HAD TO SWERVE INTO THE NEXT LANE TO AVOID REAR ENDING AN SUV. I WAS ABLE TO WORK MY WAY OVER TO THE SHOULDER AND COAST TO A STOP. I WAS TOLD BY THE MERCEDES BENZ DEALER THAT THERE ARE NO RECALLS ON MY VEHICLE, BUT THERE IS AN EXTENDED WARRANTY ON A SPECIFIC BRAKE PART. IF THE DEALER DETERMINES THAT THIS PARTICULAR BRAKE PART IS TO BLAME FOR THE FAILURE, MERCEDES WILL COVER THE COST OF THE REPAIR. I DID SOME RESEARCH AND FOUND A RECALL NOTICE ON THE NHTSA WEBSITE (NHTSA RECALL # 04V-296) THAT APPEARS TO INCLUDE MY VEHICLE. I DO NOT UNDERSTAND WHY A DEFECT, THIS SERIOUS, WOULD NOT WARRANT A RECALL THAT OWNERS SHOULD BE AWARE OF. THE OUTCOME OF THIS BRAKE FAILURE COULD HAVE BEEN VERY TRAGIC. *TR
I WAS DRIVING ON THE HIGHWAY AT APPROXIMATELY 55 MPH WHEN A WARNING MESSAGE FLASHED ACROSS MY INSTRUMENT PANEL TO STOP MY VEHICLE IMMEDIATELY. AT THE SAME TIME THE TRAFFIC IN FRONT OF ME SLOWED ALMOST TO A COMPLETE STOP. I TRIED TO ENGAGE MY BRAKES, BUT THEY FAILED AND I HAD TO SWERVE INTO THE NEXT LANE TO AVOID REAR ENDING AN SUV. I WAS ABLE TO WORK MY WAY OVER TO THE SHOULDER AND COAST TO A STOP. I WAS TOLD BY THE MERCEDES BENZ DEALER THAT THERE ARE NO RECALLS ON MY VEHICLE, BUT THERE IS AN EXTENDED WARRANTY ON A SPECIFIC BRAKE PART. IF THE DEALER DETERMINES THAT THIS PARTICULAR BRAKE PART IS TO BLAME FOR THE FAILURE, MERCEDES WILL COVER THE COST OF THE REPAIR. I DID SOME RESEARCH AND FOUND A RECALL NOTICE ON THE NHTSA WEBSITE (NHTSA RECALL # 04V-296) THAT APPEARS TO INCLUDE MY VEHICLE. I DO NOT UNDERSTAND WHY A DEFECT, THIS SERIOUS, WOULD NOT WARRANT A RECALL THAT OWNERS SHOULD BE AWARE OF. THE OUTCOME OF THIS BRAKE FAILURE COULD HAVE BEEN VERY TRAGIC. *TR
BRAKE FAILURE WHILE DRIVING VEHICLE,BRAKE PEDAL PRESSURE WAS GREATER WHEN APPLIED TO STOP CAR. VEHICLE WAS NOT OPERATIONAL AFTER CAR CAME TO A COMPLETE STOP. SBC SYSTEM WAS REPLACED BY MERCEDES DEALER,BUT REFUSED TO REPLACE PRESSURE RESERVOIR THAT ALSO MALFUNCTIONED WITH BRAKE FAILURE. *TR
BRAKE FAILURE WHILE DRIVING VEHICLE,BRAKE PEDAL PRESSURE WAS GREATER WHEN APPLIED TO STOP CAR. VEHICLE WAS NOT OPERATIONAL AFTER CAR CAME TO A COMPLETE STOP. SBC SYSTEM WAS REPLACED BY MERCEDES DEALER,BUT REFUSED TO REPLACE PRESSURE RESERVOIR THAT ALSO MALFUNCTIONED WITH BRAKE FAILURE. *TR
DT: CONTACT STATED WHEN STEPPING ON THE ACCELERATOR PEDAL THE VEHICLE WILL NOT ACCELERATE. THIS CAUSED A SAFETY CONCERN BECAUSE WHILE MERGING INTO TRAFFIC THE VEHICLE FAILED TO ACCELERATE. THIS ONLY OCCURRED WHEN THE VEHICLE IS STOPPED OR WAS CLOSE TO STOPPING. THE MAJORITY OF THE TIME IT HAPPENED WHEN THE VEHICLE WAS STARTED UP. THERE WAS NO INDICATION AS TO WHEN THIS WILL OCCUR. IT HAPPENED APPROXIMATELY 30 TIMES. THE SERVICE DEALER ATTEMPTED TO REPAIR THE VEHICLE ONCE, BUT BECAUSE IT HAPPENED PERIODICALLY THEY COULD NOT DUPLICATE THE PROBLEM. THE MANUFACTURER REFUSED TO SERVICE THE VEHICLE. CONSUMER FELT THE PROBLEM WITH THE VEHICLE COULD BE THE DRIVE- BY -WIRE OR COMPUTER SYSTEM. *AK THE RIGHT REAR BRAKE LOCKED UP WHILE THE CONSUMER WAS MAKING A RIGHT TURN. THIS OCCURRED AFTER THE BRAKE HAD BEEN REPROGRAMMED. ON COLD MORNING THE GPS DID NOT WORK PROPERLY. THE LEATHER ON THE DRIVER'S SIDE AIR BAG WAS PEELING. THE TIRE PRESSURE MONITORING SYSTEM HAD TO BE REPROGRAMMED. THE FRONT WHEEL BEARING HAD PLAY IN IT. THE REAR ALIGNMENT WAS OFF SLIGHTLY WHICH CAUSED THE VEHICLE TO SHIMMY WHILE DRIVING ABOVE 62 MPH. *NM ON AUGUST 22, 2005 WHILE DRIVING A LOANER MERCEDES BENZ E350 FROM THE DEALER THE CONSUMER EXPERIENCED THE SAME INTERMITTENT HESITATION ON ACCELERATION AS HE HAD WITH HIS OWN 2004 E350. THE CONSUMER BELIEVES THIS HESITATION PROBLEM IS NOT ISOLATED TO VEHICLE. *NM
DT: CONTACT STATED WHEN STEPPING ON THE ACCELERATOR PEDAL THE VEHICLE WILL NOT ACCELERATE. THIS CAUSED A SAFETY CONCERN BECAUSE WHILE MERGING INTO TRAFFIC THE VEHICLE FAILED TO ACCELERATE. THIS ONLY OCCURRED WHEN THE VEHICLE IS STOPPED OR WAS CLOSE TO STOPPING. THE MAJORITY OF THE TIME IT HAPPENED WHEN THE VEHICLE WAS STARTED UP. THERE WAS NO INDICATION AS TO WHEN THIS WILL OCCUR. IT HAPPENED APPROXIMATELY 30 TIMES. THE SERVICE DEALER ATTEMPTED TO REPAIR THE VEHICLE ONCE, BUT BECAUSE IT HAPPENED PERIODICALLY THEY COULD NOT DUPLICATE THE PROBLEM. THE MANUFACTURER REFUSED TO SERVICE THE VEHICLE. CONSUMER FELT THE PROBLEM WITH THE VEHICLE COULD BE THE DRIVE- BY -WIRE OR COMPUTER SYSTEM. *AK THE RIGHT REAR BRAKE LOCKED UP WHILE THE CONSUMER WAS MAKING A RIGHT TURN. THIS OCCURRED AFTER THE BRAKE HAD BEEN REPROGRAMMED. ON COLD MORNING THE GPS DID NOT WORK PROPERLY. THE LEATHER ON THE DRIVER'S SIDE AIR BAG WAS PEELING. THE TIRE PRESSURE MONITORING SYSTEM HAD TO BE REPROGRAMMED. THE FRONT WHEEL BEARING HAD PLAY IN IT. THE REAR ALIGNMENT WAS OFF SLIGHTLY WHICH CAUSED THE VEHICLE TO SHIMMY WHILE DRIVING ABOVE 62 MPH. *NM ON AUGUST 22, 2005 WHILE DRIVING A LOANER MERCEDES BENZ E350 FROM THE DEALER THE CONSUMER EXPERIENCED THE SAME INTERMITTENT HESITATION ON ACCELERATION AS HE HAD WITH HIS OWN 2004 E350. THE CONSUMER BELIEVES THIS HESITATION PROBLEM IS NOT ISOLATED TO VEHICLE. *NM
DT: PURCHASED A NEW MERCEDES BENZ , 320E 2004 MODEL. ON 2 OCCASIONS ON THE FREEWAY AT HIGHWAY SPEEDS THE ENGINE SHUT DOWN WITHOUT WARNING. THE ENGINE SHUT OFF AT ONCE AND WILL NOT CRANK WHEN ENGINE HAS BEEN TRIED TO START AGAIN. HAD TO HAVE VEHICLE TOWED. DEALER EXPLAINED HE WAS UNFAMILIAR WITH THIS PROBLEM. THOUGHT THIS MAY BE THE COMPUTER IN THE CAR. MADE REPAIRS AND REPLACED PARTS. ABOUT 2 WEEKS AFTERWARDS THIS HAPPENED AGAIN. TOOK BACK TO DEALER, AND THIS WAS CORRECTED. HOWEVER, WAS AFRAID THIS MAY HAPPEN AGAIN. HOWEVER, HAS NOT HAPPENED 2-3 MONTHS AFTER THE REPAIRS. *AK THE CONTROL MODULE FAILED. ALSO, CONSUMER HAS CONTINUOUS PROBLEMS WITH BRAKING SYSTEM. *TT *NM
DT: PURCHASED A NEW MERCEDES BENZ , 320E 2004 MODEL. ON 2 OCCASIONS ON THE FREEWAY AT HIGHWAY SPEEDS THE ENGINE SHUT DOWN WITHOUT WARNING. THE ENGINE SHUT OFF AT ONCE AND WILL NOT CRANK WHEN ENGINE HAS BEEN TRIED TO START AGAIN. HAD TO HAVE VEHICLE TOWED. DEALER EXPLAINED HE WAS UNFAMILIAR WITH THIS PROBLEM. THOUGHT THIS MAY BE THE COMPUTER IN THE CAR. MADE REPAIRS AND REPLACED PARTS. ABOUT 2 WEEKS AFTERWARDS THIS HAPPENED AGAIN. TOOK BACK TO DEALER, AND THIS WAS CORRECTED. HOWEVER, WAS AFRAID THIS MAY HAPPEN AGAIN. HOWEVER, HAS NOT HAPPENED 2-3 MONTHS AFTER THE REPAIRS. *AK THE CONTROL MODULE FAILED. ALSO, CONSUMER HAS CONTINUOUS PROBLEMS WITH BRAKING SYSTEM. *TT *NM
WHILE PULLING INSIDE OF A PARKING SPACE DRIVER APPLIED THE BRAKES AND THE PEDAL WENT TO THE FLOOR. DRIVER WAS UNABLE TO STOP OR MAINTAIN CONTROL OF THE VEHICLE, AND IT COLLIDED INTO A GLASS WINDOW OF A BUSINESS. NO INJURIES REPORTED. UPON IMPACT, BOTH AIR BAGS DID NOT DEPLOY. VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION, AND MECHANIC INSISTED THAT THE PROBLEM COULD NOT DUPLICATED. *AK
WHILE PULLING INSIDE OF A PARKING SPACE DRIVER APPLIED THE BRAKES AND THE PEDAL WENT TO THE FLOOR. DRIVER WAS UNABLE TO STOP OR MAINTAIN CONTROL OF THE VEHICLE, AND IT COLLIDED INTO A GLASS WINDOW OF A BUSINESS. NO INJURIES REPORTED. UPON IMPACT, BOTH AIR BAGS DID NOT DEPLOY. VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION, AND MECHANIC INSISTED THAT THE PROBLEM COULD NOT DUPLICATED. *AK
RECALL CAMPAIGN:04V296000 THE CONSUMER HAD PROBLEMS WITH THE VEHICLE'S BRAKE LIGHTS PRIOR TO RECEIVING THE RECALL NOTICE. *NM THE CONSUMER TOOK THE VEHICLE IN TO GET THE RECALL SERVICE DONE FOR THE REPEATED DEFLATING TIRE AND FRONT BRAKE PADS. THE CONSUMER WAS REFUSED A RENTAL OR LOANER VEHICLE. THE CONSUMER WAS TOLD THAT HIS VEHICLE WOULD NOT COMPLY TO THE PUMP AS THE SYSTEM WOULD NOT BLEED. ANOTHER CUSTOMERS PARTS WOULD BE USED AS THE PUMP CONTINUED TO BE FAULTY TO THE CONSUMERS VEHICLE. THE CONSUMER WAS ALLOWED BY THE SERVICE DEPT TO DRIVE THE VEHICLE OFF WITH FAILED SERVICE. WHILE DRIVING THE EMERGENCY BRAKE LIGHT FLASHED REPEATEDLY. THE CONSUMER STATED THAT THE SERVICE ON HIS VEHICLE WAS BROKEN UP INTENTIONALLY TO AVERT THE LEMON LAW CITATION. THE CONSUMERS VEHICLE IS A MERCEDES E320. *TC *JB
RECALL CAMPAIGN:04V296000 THE CONSUMER HAD PROBLEMS WITH THE VEHICLE'S BRAKE LIGHTS PRIOR TO RECEIVING THE RECALL NOTICE. *NM THE CONSUMER TOOK THE VEHICLE IN TO GET THE RECALL SERVICE DONE FOR THE REPEATED DEFLATING TIRE AND FRONT BRAKE PADS. THE CONSUMER WAS REFUSED A RENTAL OR LOANER VEHICLE. THE CONSUMER WAS TOLD THAT HIS VEHICLE WOULD NOT COMPLY TO THE PUMP AS THE SYSTEM WOULD NOT BLEED. ANOTHER CUSTOMERS PARTS WOULD BE USED AS THE PUMP CONTINUED TO BE FAULTY TO THE CONSUMERS VEHICLE. THE CONSUMER WAS ALLOWED BY THE SERVICE DEPT TO DRIVE THE VEHICLE OFF WITH FAILED SERVICE. WHILE DRIVING THE EMERGENCY BRAKE LIGHT FLASHED REPEATEDLY. THE CONSUMER STATED THAT THE SERVICE ON HIS VEHICLE WAS BROKEN UP INTENTIONALLY TO AVERT THE LEMON LAW CITATION. THE CONSUMERS VEHICLE IS A MERCEDES E320. *TC *JB
BRAKE FAILURE, CAUSED A MAJOR COLLISION. CAR DID NOT STOP IN TIME TO AVOID ANOTHER VEHICLE. ALSO ELECTRICAL ISSUE. *BF CONSUMER RECEIVED A LETTER STATING THAT HIS VEHICLE WAS INCLUDED IN THE RECALL. RECALL STATING THAT THE PUMP MOTOR MAY RUN OUT OF PERMISSIBLE TOLERANCES THEREBY TRIGGERING THEY HYDRAULIC BACKUP FUNCTION MODE LEAVING CONSUMER TO USE GREATER BRAKE PRESSURE LEAVING BRAKE TRAVEL LONGER LIKELY TO RESULT IN AN ACCIDENT. *TC
BRAKE FAILURE, CAUSED A MAJOR COLLISION. CAR DID NOT STOP IN TIME TO AVOID ANOTHER VEHICLE. ALSO ELECTRICAL ISSUE. *BF CONSUMER RECEIVED A LETTER STATING THAT HIS VEHICLE WAS INCLUDED IN THE RECALL. RECALL STATING THAT THE PUMP MOTOR MAY RUN OUT OF PERMISSIBLE TOLERANCES THEREBY TRIGGERING THEY HYDRAULIC BACKUP FUNCTION MODE LEAVING CONSUMER TO USE GREATER BRAKE PRESSURE LEAVING BRAKE TRAVEL LONGER LIKELY TO RESULT IN AN ACCIDENT. *TC