2007 MERCEDES BENZ E350 Fuel System, Gasoline Problems

81 complaints about Fuel System, Gasoline

81
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0
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This Problem Across All Years

All Fuel System, Gasoline Complaints (81)

Nov 13, 2023

The contact owns a 2007 Mercedes-Benz E350. The contact stated that while refueling the vehicle, the vehicle emitted an abnormally strong gasoline odor inside and outside the vehicle. The vehicle was taken to the dealer and the contact was informed that the failure was related to an unknown NHTSA ID Number; however, the campaign had expired. The vehicle had not been repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The approximate failure mileage was 77,000.

Mileage: 77,000

Jul 8, 2021

The contact owns a 2007 Mercedes-Benz E350. The contact stated that the vehicle leaked gasoline into the rear driver’s side seat causing a pool of gasoline under the seat. The contact stated that the check engine warning light was illuminated. The vehicle was diagnosed but not yet repaired. The manufacturer was informed of the failure. The contact was provided information of a possible manufacturer’s recall. The failure mileage was approximately 104,000.

Mileage: 104,000

Mar 11, 2019

TL* THE CONTACT OWNS A 2007 MERCEDES-BENZ E350W. THE CONTACT NOTICED A STRONG FUEL ODOR AND A FUEL LEAK WHILE PLACING FUEL INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO FLETCHER JONES MOTOCARS (3300 JAMBOREE RD, NEWPORT BEACH, CA 92600) WHERE IT WAS DETERMINED THAT THE VEHICLE WAS NOT INCLUDED IN THE UNLIMITED MILEAGE EXTENDED WARRANTY FOR FUEL LEAKS. THE MANUFACTURER WAS ALSO NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 162,000. *TR *TR

Mileage: 162,000

Apr 11, 2018

2007 MERCEDES BENZ E350. CONSUMER WRITES SEEKING REIMBURSEMENT FOR FUEL TANK COMPONENT REPAIRS. *LD *TR

Apr 11, 2018

2007 MERCEDES BENZ E350. CONSUMER WRITES SEEKING REIMBURSEMENT FOR FUEL TANK COMPONENT REPAIRS. *LD *TR

Oct 13, 2015

MY CAR HAS A STRONG GASOLINE ODOR. THE DEALERSHIP SAID THE FUEL TANK IS LEAKING AND NEEDS TO BE REPLACED. THEY HAVE DENIED WARRANTY COVERAGE ON A LEAKING FUEL TANK. PLEASE REFERENCE NHTSA # EA13003. THIS PROBLEM HAS BEEN ACKNOWLEDGED AND A WARRANTY PROGRAM PUT IN PLACE BY MERCEDES BENZ TO AVOID A RECALL. NOW, THEY ARE DENYING WARRANTY COVERAGE. CAN YOUR INVESTIGATIVE TEAM OPEN THIS CASE UP AND HELP US- CONSUMERS. ON THE SURFACE, THIS APPEARS TO BE AN ETHICAL PROBLEM FOR MERCEDES BENZ. REPAIR COST $976.00 FOR A NEW FUEL TANK. PLEASE HELP. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 131,000

Aug 7, 2015

SERIOUS FUEL LEAK IN TANK WITH FUMES UPDATED 10/9/15 *LN

Mileage: 50,000

Feb 4, 2015

TL* THE CONTACT OWNS A 2007 MERCEDES BENZ E350. THE CONTACT STATED THAT THE FUEL SENSOR WAS LEAKING FUEL ONTO THE FUEL TANK. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS AWAITING TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. UPDATED 4/21/15*CN

Mileage: 100,000

Dec 11, 2014

I BEGAN SMELLING GASOLINE WHEN INSIDE THE CAR. I CALLED THE DEALER TO SCHEDULE AN APPOINTMENT TO HAVE THE CAR CHECKED FOR FUEL LEAKS. THE DEALER SUGGESTED BRINGING THE CAR IN THE FOLLOWING WEEK. SO I TOOK THE CAR TO A NEARBY OIL CHANGE SERVICE COMPANY AND HAD THEM CHANGE THE OIL AND CHECK FOR A FUEL LEAK. THE OIL CHANGE SERVICE COULD NOT FIND A FUEL LEAK, BUT CONFIRMED THAT THEY SMELLED GASOLINE AND SUGGESTED I TAKE IT TO THE DEALER. ON DECEMBER 10, 2014, I TOOK THE CAR TO THE DEALER AND WAS TOLD THAT THEY FOUND A FUEL LEAK AT THE FUEL FILTER ASSEMBLY THAT IS UNDER THE BACK SEAT AND THAT THE REPAIR WOULD BE $649.00. AND IT WAS POSSIBLE THAT ONCE THEY REPAIRED THAT, THE LEAKING AT THE TANK MAY INCREASE REQUIRING REPLACEMENT OF THE GAS TANK. AS I WAITED FOR THE REPAIR, I SEARCHED THE INTERNET TO SEE IF THIS REPAIR WAS THE SUBJECT OF A RECALL. I FOUND THAT THIS EXACT ISSUE IS BEING INVESTIGATED BY THE NHTSA, NHTSA ACTION NUMBER: PE12001. I SHOWED THE SERVICE TECHNICIAN WHAT I FOUND ON THE INTERNET AND HE SAID ALL THEY COULD DO IS REPLACE THE FUEL FILTER ASSEMBLY TO SEE IF THAT WOULD FIX THE LEAK. THEY CHANGED THE TANK INNER MODULE, 211-470-60-94, FOR $264.00; 2 SEAL RINGS, 211-471-05-79, AT $39.53 EA FOR $79.06; DISCOUNTED THE LABOR FROM $343.66 TO $187.50; AND MISCELLANEOUS CHARGES AND SALES TAX, FOR A TOTAL SERVICE REPAIR BILL OF $576.03 FOR REPLACEMENT OF FUEL FILTER SYSTEM AND SEAL RINGS. AT THIS TIME IT IS UNCLEAR WHETHER THIS WILL IN FACT FIX THE PROBLEM OR MAKE IT WORSE. *TR

Mileage: 139,120

Nov 12, 2014

GAS SMELL AT ALL TIMES. GREATER SMELL WHEN STORED . ENGINE LIGHT CAME ON. TOOK TO THE DEALER, CHARGED $4,000.00 TO REPAIR.

Mileage: 80,000

Aug 26, 2014

I BEGAN NOTICING A STRONG SMELL OF GAS FROM INSIDE AND OUTSIDE THE CAR. I TOOK THE CAR TO THE DEALER AND THEY REMOVED THE REAR SEATS AND ACCESS PANEL TO THE FUEL SENDING UNITS. THEY FOUND FUEL LEAKING FROM THE FUEL SENDING UNIT WITH FUEL LEVEL SENSOR ON THE DRIVER'S SIDE. IT WAS LEAKING FROM THE UNIT ITSELF NOT THE SEAL RING. DAMAGE CODE 047006767. DEALER INDICATED IT WAS NECESSARY TO REPLACE. REPLACED FUEL SENDING UNIT WITH FUEL LEVEL SENSOR AND REPLACED WITH NEW, RECONNECTED LINES AND CONNECTORS. REINSTALLED ALL COMPONENTS, ADDED FUEL BACK IN THE TANK AND CHECK FOR LEAKS FROM SENDING UNIT. THEY DETERMINED THE UNIT WAS NOT LEAKING ONCE REPAIRED. FLASH FORWARD TO 7/24/14 AND I HAVE ISSUES AGAIN WITH THE FUEL SYSTEM. COMPONENTS OF THE SYSTEM WERE REPLACED AGAIN AT A COST OF $1,752.16. I AM VERY CONCERNED ABOUT THE SAFETY OF THIS VEHICLE. PLEASE CONTINUE TO INVESTIGATE THIS ISSUE WITH THIS MODEL AND YEAR. *TR

Mileage: 46,135

Aug 14, 2014

STRONG GASOLINE SMELL AFTER I FILL THE TANK UP. I NEVER TOP IT OFF, NORMAL FILL UP UNTIL THE GAS NOZZLE CLICKS. THE SMELL COMES FROM LEFT REAR SIDE. I AM CONCERNED THAT IT WILL CATCH ON FIRE ONE DAY. *TR

Mileage: 72,000

Aug 12, 2014

2007 MERCEDES BENZ E350 NOTICED STRONG FUEL/GAS ODOR INSIDE CAR AFTER FILLING UP GAS TANK AND WOULD SUBSIDE AFTER GAS TANK WAS APPROXIMATELY 3/4. MY CHILDREN & I HAD TO ROLL DOWN THE WINDOWS WHILE DRIVING DUE TO FEELING NAUSEA. THIS HAS OCCURRED OFTEN FOR WEEKS. LAST THURSDAY ON 8/7/14 I WAS DRIVING VEHICLE COMING TO A SIGNAL LIGHT AT AN INTERSECTION AND THE CAR STARTED SHAKING LIKE IS WAS LOOSING POWER, THEN IT SHUT OFF IN THE MIDDLE OF THE STREET AT THE INTERSECTION. I TRIED STARTING IT BACK UP AND IT WOULD NOT START AT ALL AFTER CRANKING FOR FEW SECONDS LOOKING LIKE IT WAS NOT GETTING FUEL AT ALL. I HAD TO GET MY CAR TOWED, THE MECHANIC SAID IT WAS THE FUEL PUMP AND IT WILL COST $2000 TO REPLACE. THIS SEEMED EXTREMELY HAZARDOUS FOR CAR SAFETY HAVING TO SMELL THE FUMES AND ALMOST CAUSING AN ACCIDENT. THERE HAVE BEEN AN ENORMOUS AMOUNT OF COMPLAINTS REGARDING THE FUEL EMISSION PUMP/TANK & THIS MANUFACTURE DEFECT OF THE CAR WHICH IS A MAJOR ROAD SAFETY HAZARD ITEM SHOULD BE CONSIDERED AS A SAFETY RECALL FROM MERCEDES CAR COMPANY. *TR

Mileage: 115,000

Aug 9, 2014

EXTREME FUEL VAPOR CONTAMINATION INSIDE THE CABIN OF MY 2007 E 350 SEDAN AFTER FILL UP. *TR

Mileage: 73,101

Jul 31, 2014

GASOLINE IS LEAKING FROM FUEL TANK. *TR

Mileage: 75,000

Jul 25, 2014

2007 MERCEDES BENZ E350 SHOWED SYMPTOMS OF CRANKING BUT NOT STARTING INTERMITTENTLY AND ALSO NOTICED FUEL ODOR IN THE COMPARTMENT OFTEN FOR WEEKS. EVENTUALLY FUEL ODOR WAS NOTED WITHIN THE INTERIOR OF THE VEHICLE AND THE CAR WILL NOT START AT ALL AFTER CRANKING FOR FEW SECONDS LOOKING LIKE IT WAS NOT GETTING FUEL AT ALL. WHEN THE CAR WAS ARRANGED TO BE SENT TO THE DEALERSHIP, THE TOW TRUCK GUY REMOVED THE REAR SEAT TO IDENTIFY SOURCE OF FUEL SMELL WHICH HAD REVEALED FUEL POOLING ON STARTING ATTEMPT OF THE ENGINE AND THE HEAVY FUEL POOLING WAS NOTED AT THE FUEL PUMP SENDING UNIT. THIS SEEMED EXTREMELY HAZARDOUS FOR CAR SAFETY.THE FUEL WAS GUSHING OUT WHICH SPREAD TO THE SEAT AND FABRIC AND SENT FUEL SMELL AND FUMES INTO THE PASSENGER COMPARTMENT. MERCEDES QUOTED $800+ FOR THE REPAIRS AND DELIVERED THE CAR PROMISING THAT THE FAULTY PUMP AND SENDING UNIT WAS REPLACED. THE CAR DID NOT EVEN MAKE HOME AND BROKE DOWN BEFORE REACHING HOME SHOWING SAME STARTING PROBLEM . HENCE IT WAS TOWED BACK TO THE DEALERSHIP AND THIS TIME THEY ARE ASKING ANOTHER $800+ TO REPLACE THE SECOND FUEL PUMP WHICH THEY CLAIMED WAS WORKING WHEN THE CAR WAS DELIVERED. FUEL SMELL STILL EXISTS IN THE PASSENGER COMPARTMENT AND THE CAR IS NOT DRIVABLE . DEALERSHIP DID NOT ACCEPT ANY RESPONSIBILITY FOR DELIVERING THE CAR WITHOUT REPAIRING THE REPORTED DEFECT AND ASKING DOUBLE PRICE FOR A MANUFACTURE DEFECT OF THE CAR WHICH IS A MAJOR ROAD SAFETY HAZARD ITEM AND MUST BE CONSIDERED AS A SAFETY RECALL FROM MERCEDES CAR COMPANY. *TR

Mileage: 145,000

Jul 14, 2014

EVERY TIME THE GAS TANK IS FILLED 100% FULL (ONLY UNTIL GAS PUMP NOZZLE FIRST CLICK) AND THE CAR IS BEING DRIVEN FOR LESS THAN 20 MILES AND PARKED, I CAN SMELL VERY STRONG GASOLINE ODOR FROM OUTSIDE THE CAR. I HAVE TRIED TO FIND THE ISSUE AND LIFTED IT UP. WHAT CAN BE SEEN IS ABOUT 1OZ OF GASOLINE PUDDLE ON REAR UNDERCOVER (UNDERNEATH GAS TANK). OTHER THAN THAT, I CAN SEE LEAKED DRIED GASOLINE PATH ON THE SIDE OF THE TANK, WHICH POINTS TO THE LOCATION OF THE PUDDLE. THIS STRING GASOLINE ODOR ISSUE CANNOT BE SEEN OR SMELLED IF THE TANK IS FILLED ONLY 3/4 OF TANK VOLUME. THIS IS ISSUE HAS BEEN REPORTED TO MERCEDES BENZ SERVICE AT COLUMBIA, MO. HOWEVER, THEY QUOTED $600 JUST TO FIND THE ISSUE, EVEN THOUGH THIS IS CLEARLY MANUFACTURING DEFECT, SINCE HUNDREDS OF SIMILAR CASES CAN BE FOUND AT SEVERAL FORUMS AND SO MANY HAS BEEN REPORTED HERE. *TR

Mileage: 93,245

Jul 1, 2014

PURCHASED 2007 E350 WAGON JUNE 16 2014, UPON FIRST REFILL OF FUEL TANK NOTICED THE SMELL OF GASOLINE INSIDE AUTOMOBILE. IT DISSIPATES OVER TIME. ON 30 JUNE, PURCHASED SECOND FULL TANK OF FUEL AND NOTICED SAME ISSUE AND BEGAN RESEARCH. I DISCOVERED THIS HAS BEEN AN ENDEMIC ISSUE WITH THE FUEL PUMP AND FUEL TANK. AM RESEARCHING RECALLS AND TAKING TO TRUSTED MECHANIC TODAY TO GET TO THE ROOT CAUSE. FUEL VAPORS ARE HIGHLY VOLATILE AND I WILL CONTACT MERCEDES BENZ TO REGISTER MY COMPLAINT. WILL KEEP YOU UPDATED. THE CURRENT MULTI-BILLION GM RECALL IS A SIMILAR ISSUE THAT CORPORATE LEADERS IGNORED FOR YEARS AND NOW PAYING A DEAR PRICE. WILL ENGAGE MB OF NA IN A DELIBERATE AND DOGGED MANNER UNTIL RESOLVED. *TR

Mileage: 125,025

Jun 24, 2014

STRONG ODOR OF GAS IN HOME GARAGE AFTER FILLING THE TANK. SINCE DECEMBER 2012 I HAVE NOT BEEN ABLE TO FILL IT OVER THREE QUARTERS OF A TANK WITHOUT THE STRONG ODOR REOCCURRING. I TOOK IT TO BE SERVICED AND AFTER ONE WEEK OF TRYING, THEY WERE NOT ABLE TO FIND THE SOURCE. I PURCHASED THE CAR ON DECEMBER 11, 2009. *TR

Mileage: 43,000

Jun 20, 2014

EVERY TIME I FILL UP MY CAR ALL THE WAY, I NOTICE A VERY STRONG FUEL SMELL COMING FROM THE DRIVER SIDE OF THE CAR. I HAVEN'T SPILLED ANY FUEL INSIDE MY CAR SO IM ASSUMING THERE IS A LEAK SOMEWHERE, THE SMELL IS UNBEARABLE AT TIMES. *TR

Mileage: 68,000

May 29, 2014

FUEL GAUGE SHOWED 3/4 TANK, CAR STOPPED , MECHANIC TOLD US THE CAR WAS OUT OF GAS. I SPEND 600.00 AT THE SHOP TO FIND OUT THIS. THEY FIRST WANTED TO REPLACE TANK, FUEL PUMP AND SENDERS. GAS GAUGE IS NOT WORKING PROPER, ANY ADVISE? *TR

Mileage: 83,000

May 28, 2014

TOOK MY VEHICLE INTO THE SHOP FOR NEW SPARK PLUGS AND A COIL REPLACEMENT. THEY NOTICED A STRONG GASOLINE SMELL COMING FROM THE VEHICLE. THEY REMOVED THE BACK SEAT WHERE THE FUEL PUMP IS LOCATED AND FOUND THE FUEL PUMP IS LEAKING. YOU CANNOT JUST REPLACE THE FUEL PUMP ON THIS YEAR/MODEL E350. THE ENTIRE GAS TANK MUST BE REPLACES. WE HAD NOTICED THE SMELL OF GAS A FEW TIMES AFTER FILLING THE VEHICLE COMPLETELY UP WITH GAS AND WERE WONDERING WHY IT SMELLED SO STRONGLY OF GASOLINE. NOW WE FOUND OUT WHY. MERCEDES IS WANTING TO CHARGE ME TO BRING MY CAR INTO AN AUTHORIZED DEALER/SERVICE CENTER TO ASSESS THE SITUATION. HOWEVER, THEY WANT TO CHARGE ME FOR ASSESSING IT AND FROM THERE MAKE A DETERMINATION IF THEY WILL EVEN DO ANYTHING ABOUT IT SINCE MY VEHICLE IS NOT UNDER WARRANTY. *TR

Mileage: 108,000

May 21, 2014

I AM ONE OF THIS CARS OWNER....FUEL LEAKS AND STRONG ODOR OF GASOLINE BOTH INSIDE AND OUTSIDE OF THEIR VEHICLE PARTICULARLY AFTER REFUELING IT'S SICKENING AND DANGEROUS . PLEASE TAKE ACTION BEFORE IS TOO LATE THANK YOU *TR

Mileage: 110,248

Apr 22, 2014

FILLED GAS TANK AND PARKED CAR IN GARAGE. THE NEXT MORNING THERE WAS A STRONG ODOR OF GASOLINE IN THE GARAGE. LOOKED INTO PROBLEM AND FOUND A PROBLEM WITH THE GAS SENSING UNIT ON THE LEFT SIDE UNDER THE REAR SEAT. FOUND THE LARGE NUT LOOSE AND TIGHTENED. FILLED GAS TANK AGAIN ON 4/21/14 AFTER PARTIALLY FILLING IN THE INTERIM. THE NEXT MORNING THE GARAGE HAD A GASOLINE ODOR. REMOVED SEAT AND FOUND THE ENTIRE AREA WAS FILLED WITH GASOLINE, PROBABLY ABOUT 100 CC. REMOVED GASOLINE AND DROVE 50 MILES. RETURNED CAR TO GARAGE. AFTER FOUR HOURS GASOLINE ODOR IS IN GARAGE AND THE SENSING UNIT IS DAMP WITH GASOLINE. CALLED MERCEDES DEALER AND SET AN INSPECTION DATE. *TR

Mileage: 32,900

Apr 19, 2014

AFTER FILLING UP MY GAS TANK, FOR THE FIRST TIME AFTER BUYING MY USED CAR, I SMELLED GAS IN THE INTERIOR OF THE CAR. ONCE HOME, I COULD SMELL GAS OUTSIDE OF THE CAR ON THE DRIVER'S SIDE. I RESEARCHED THIS ONLINE AND CAME TO FIND OUT EITHER THE SENDING UNIT OR GAS TANK WAS FAULTY WITH THIS GROUP OF MERCEDES. I REMOVED THE REAR SEAT, THEN REMOVED THE COVER PLATE OVER THE FUEL SENDING UNIT ONLY TO FIND ABOUT 5-6 CUPS OF GASOLINE SITTING ON TOP OF THE GAS TANK. I TRIED TO SOAK UP THIS GAS WITH RAGS, BUT THE VOLUME WAS TOO GREAT, SO I USED A SHOPVAC TO REMOVE THE LAKE OF GAS SITTING ON TOP OF THE TANK, RIGHT BENEATH THE REAR SEAT. I BOUGHT THIS CAR BECAUSE I THOUGHT IT WOULD BE SAFE FOR MY CHILD; I GUESS I WAS WRONG WHEN I FURTHER READ THAT MERCEDES IS DOING NOTHING ABOUT THIS PROBLEM AND THE NHTSA HAS BEEN DRAGGING IT'S FEET FOR 3 YEARS ON THIS MATTER. WOULD YOU FEEL SAFE DRIVING MY CAR, WITH YOUR SON OR DAUGHTER IN THE REAR SEAT, ONLY TO BE REAR ENDED ON THE HIGHWAY BY A TRUCK? I AM GOING TO GUESS THAT YOU WOULD SAY NO, AND THAT YOU WOULD FEAR FOR YOUR CHILD BEING BURNED ALIVE. PLEASE TAKE ACTION ON THIS MATTER NOW. *TR

Mileage: 58,000

Apr 2, 2014

THE ABOVE DATE IS AN ESTIMATE: TRANSMISSION SLIPS CAUSING CAR TO STALL AND ALMOST GOT REAR-ENDED. TOOK CAR THAT WAS UNDER WARRANTY TO DEALERSHIP AND THEY COULD NOT FIND AN ISSUE WITH TRANSMISSION. PROBLEM HAVE GOTTEN WORST. GOOGLED ISSUE AND FOUND A LOT OF COMPLAINTS ABOUT THE SAME ISSUE. THE MORE SERIOUS PROBLEM IS MY CAR REEKS WITH THE SMELL OF GASOLINE. TOOK CAR TO SAME DEALER AND THEY SAID THEY FIXED THE PROBLEM BUT MY CAR STILL SMELL OF GASOLINE. I ACTUALLY GET NAUSEA WHEN DRIVING AND EYES BEGAN TO BURN. IF I WAS A SMOKER, I WOULD BE AFRAID TO LIGHT A CIGARETTE IN MY CAR. MY GARAGE ALSO SMELL OF GASOLINE WHEN I PARK. WSBTV IN ATLANTA DID A SERIES ON THIS ISSUE LAST MONTH BECAUSE OF THE MANY COMPLAINTS. SOMEONE WILL BE INJURED OR KILLED IF THESE ISSUES IS NOT ADDRESS. DEALER IS MERCEDES BENZ OF SOUTH ATLANTA. *TR

Mileage: 35,000

Apr 1, 2014

PARKED CAR IN GARAGE AND THERE IS AN EXTREMELY STRONG GASOLINE ODOR THAT NOT ONLY FILLS THE GARAGE BUT HAS SEEPED IN TO THE HOUSE OVERNIGHT. POSSIBLE CATASTROPHIC EXPLOSION POTENTIAL. *TR

Mileage: 30,125

Feb 27, 2014

GAS GAUGE ONCE GETS TO 1/2 TANK NO LONGER SHOWS HOW MUCH GAS IS IN THE TANK SMELL GAS FUMES AFTER REFUELING. *TR

Mileage: 70,000

Feb 6, 2014

I NOTICED SHORTLY AFTER I BOUGHT THE CAR IN 2008 A STRONG GAS ODOR WHEN I FILLED THE TANK. I WAS TOLD THIS WAS NORMAL FOR A MERCEDES. I HAVE SINCE LEARNED THAT THE ISSUE IS GAS POOLING UNDER THE BACK SEAT WHERE THE GAS TANK IS LOCATED. I AM VERY ALARMED TO FIND THAT THIS IS THE REASON FOR THE STRONG GAS ODOR IN THE VEHICLE CABIN AND INSIDE MY GARAGE. THIS ISSUE IS A DEFINITE SAFETY RISK AND I WAS SHOCKED AT HOW INSENSITIVE AND UNCOOPERATIVE MERCEDES BENZ OF NA WAS WHEN I CONTACTED THEIR CUSTOMER SERVICE. I AM PAYING OUT OF POCKET TO FIX THE PROBLEM, HOWEVER, BELIEVE THIS SHOULD BE ON MERCEDES BENZ'S DIME. I AM FILING THIS COMPLAINT AGAINST MERCEDES FOR THAT REASON AND PLEAD FOR YOUR SUPPORT. *TR

Mileage: 21,000

Feb 5, 2014

SMELLED GAS INSIDE VEHICLE AFTER FILLING UP, ENGINE LIGHT CAME ON, AND THE SMELL WAS EXTREMELY OVERWHELMING WITH GAS FUMES. I HAD TO ROLL ALL WINDOWS AND SUNROOF DOWN IN 20 DEGREES WEATHER. CONTACTED MERCEDES BENZ ATLANTA ON PIEDMONT (ALL RECORDS ON FILE WITH UP KEEP OF VEHICLE MAINTENANCE) TO ADVISE. FIRST AVAILABLE APPOINTMENT WAS TUESDAY 8 AM. TOOK THE CAR TO BE REPAIRED AND I AM STUCK WITH A $1400 REPAIR BILL. I WAS TOLD BY MY SERVICE ADVISOR THAT IN 7 YEARS THE FUEL PUMP GOES OUT AND HAS TO BE REPLACED? REALLY MERCEDES? THIS IS A MANUFACTURE DEFECT AND THE CONSUMER SHOULD NOT BE HELD ACCOUNTABLE FOR SOMETHING THIS MAJOR. SO MUCH FOR HIGH END TOP OF THE LINE. THIS IS CERTAINLY A DEFECT AND NEEDS TO BE RECALLED IMMEDIATELY. I WANT MY MONEY BACK AND MERCEDES NEED TO SEND MY CHECK IMMEDIATELY. I WILL THINK LONG AND HARD BEFORE I PURCHASE ANOTHER MERCEDES SINCE THIS IS THE NORMAL EXPECTANCY FOR MERCEDES UPSCALE PERFORMANCE. *TR

Mileage: 117,000

Feb 4, 2014

EXCESSIVE GAS SMELL INSIDE AND OUTSIDE OF VEHICLE. AFTER TIGHTENING THE GAS CAP AND TRYING TO FIGURE OUT WHAT THE PROBLEM WAS, I CONTACTED THE MAIN NEW JERSEY OFFICE JAN 24 TO REPORT THAT I WAS AFRAID TO DRIVE THE CAR ANY LONGER. THAT DAY, THE CAR WAS TOWED TO THE LOCAL MERCEDES BENZ; I WAS INITIALLY INFORMED THAT THE SMELL WAS DUE TO A LEAKING GAS TANK. HOWEVER THE LEAK WAS COMING FROM THE FUEL FILTER/SEAL/COVER RING FOR WHICH I WAS CHARGED $570.70 TO REPLACE. AT THAT TIME, MILEAGE WAS 128,318. *TR

Mileage: 127,000

Jan 24, 2014

MY CHECK ENGINE LIGHT WENT ON AND I IMMEDIATELY TOOK THE CAR TO MY MERCEDES DEALER WHO, AFTER INVESTIGATING, SAID THAT I HAD A LEAK IN THE SEAM OF MY FUEL TANK. THE LEAK WAS IN THE PASSENGER COMPARTMENT BUT I COULDN'T SENSE ANY GASOLINE ODOR. THE DEALER SAID THAT THE TANK HAD TO BE REPLACED AND THE CHARGE WOULD BE $2200. I LEFT THE CAR FOR REPAIR AND WHEN I PICKED IT UP THE DEALER SAID THEY WOULD PAY HALF THE COST. AFTER CHECKING REPORTS OF THE SAME PROBLEM ON THE WEB, I HAVE BEEN WONDERING IF MERCEDES IS COVERING UP A POTENTIALLY LETHAL DEFECT IN THAT MODEL. *TR

Mileage: 57,000

Jan 9, 2014

I BOUGHT MY CAR USED A COUPLE OF MONTHS AGO. THE LAST TWO TIMES I FILLED MY FUEL TANK I SMELL GAS IN MY GARAGE. WHEN I ONLY FILL TO 3/4 OR LESS THERE'S NO GAS SMELL. THE SMELL WILL SUBSIDE ONCE MY GAS DROPS TO 3/4 FULL. THIS WAS REPEATABLE BOTH TIMES I FILLED MY FUEL TANK. PLEASE REFERENCE NHTSA ACTION# PE12001. *TR

Mileage: 125,010

Jan 5, 2014

FILLED UP MY 2007 MERCEDES E350 ON 1/4/14 AND CAME HOME. I WAS AWAKENED BY A STRONG ODOR OF GAS SMELL. WENT INTO THE GARAGE AND WAS MEET WITH EVEN A STRONGER ODOR OF GASOLINE. THIS IS A DANGEROUS SITUATION DUE TO THE FACT THAT MY WATER HEATERS ARE LOCATED IN MY GARAGE AND I DON'T WANT TO HAVE AN EXPLOSION DUE TO THE VAPORS. I HAVE NOTICED MULTIPLE COMPLAINTS ON THIS ISSUE AND AN INVESTIGATION IS BEING DONE. I JUST HOPE THAT NO ONE IS INJURED OR KILLED BEFORE SOMETHING IS DONE TO TAKE CARE OF THIS. *TR

Mileage: 65,000

Dec 31, 2013

AFTER FUELING MY CAR, GASOLINE SMELL BECAME INTOLERABLY STRONG. I CALLED THE DEALER AND THEY TOLD ME THAT THE 2007 E350 IS KNOWN FOR LEAKS AND I SHOULD BRING IT FOR A DIAGNOSTIC CHECK. THE MANUFACTURER ACCORDING TO THE DEALER IS AWARE BUT NO FEDERAL ACTION HAS BEEN MANDATED. ESTIMATES COULD RANGE FROM $1000 TO $2000. BUMMER. *TR

Mileage: 91,000

Dec 31, 2013

GAS LEAK WHEN FUELING CAUSING GASOLINE FUMES IN THE VEHICLE. VERY DANGEROUS!! *TR

Mileage: 101,000

Dec 28, 2013

AFTER FUELING CAR, THERE IS A STRONG RAW FUEL SMELL THAT PERMEATES THE CAR. IT WILL LAST FOR ABOUT 40 MILES THEN WILL SUBSIDE. IF YOU HAVE NOT DRIVEN SUFFICIENT MILEAGE BEFORE PARKING, THE SMELL CAN LAST FOR DAYS, WEEKS AND/OR MONTHS. IF THE CAR HAPPENS TO BE PARKED ON AN INCLINE, THE FUMES ARE STRONG ENOUGH TO KEEP YOU OUT OF THE CAR. *TR

Mileage: 85,000

Dec 17, 2013

EVERY TIME I FILL UP MY GAS MY GARAGE SMELLS OF STRONG GAS ORDER. NO VISIBLE GAS LEAK AND NO SMELL IN THE CAR, JUST INSIDE THE GARAGE. *TR

Mileage: 88,000

Dec 5, 2013

MY 2007 MERCEDES E350 HAS A FUEL TANK LEAK AS DETERMINED BY THE MERCEDES DEALERSHIP SERVICES DEPT. MY EXTENDED WARRANTY HAS EXPIRED JUST 2 WEEKS BEFORE THE CHECK ENGINE APPEARED AND THAT IS WHY I BROUGHT IT TO THE DEALERSHIP. THE DEALER WANTS TO CHARGE ME $2,700 FOR REPLACING THE FUEL TANK. REFERENCE NHTSA ACTION NUMBER: PE12001. *TR

Mileage: 37,000

Oct 30, 2013

THERE WAS A VERY STRONG FUEL SMELL THAT BEGAN 8 MONTHS AGO EVERY TIME I PARKED THE CAR IN THE GARAGE. IT WAS ALMOST LIKE SOMEONE SPILLED SOME GASOLINE ON THE FLOOR. A MONTH AGO THE CHECK ENGINE LIGHT CAME ON AND INDICATED A P0456 ERROR CODE ON THE OBDII READER. I BROUGHT IT IN FOR A SMOKE TEST TO FIND THE LEAK AND THE DRIVER'S SIDE FUEL SENDING UNIT WAS LEAKING. AFTER IT WAS REPLACED, THE CHECK ENGINE LIGHT STILL CAME ON. THE MERCEDES DEALERSHIP SAID THE FUEL TANK ITSELF WAS CRACKED ON THE TOP PART OF THE FUEL TANK WHERE THE 'NIPPLES' ARE THAT CONNECT THE HOSES TO THE CARBON CANISTER. I NOTICED ONLINE ON MERCEDES FORUMS THAT THIS IS A VERY COMMON COMPLAINT AND THAT THERE IS A LAWSUIT AGAINST MERCEDES FOR SUCH A COMMON DEFECT. *TR

Mileage: 74,000

Oct 6, 2013

THIS IS THE SECOND INCIDENT IN 3 YEARS INVOLVING MY FUEL TANK! THERE IS DEFINITELY A DEFECT HERE!! THE FIRST TIME, I HAD MY FUEL TANK REPLACED IN 2010 (AT 37,473 MILES) BECAUSE OF A VERY STRONG ODOR OF GASOLINE FROM INSIDE THE CABIN OF THE VEHICLE AFTER I WOULD FILL-UP. THIS TIME I BEGAN TO NOTICE A VERY STRONG ODOR OF GASOLINE FROM OUTSIDE OF THE CAR, AT THE REAR, LEFT SIDE OF MY VEHICLE, WHEN IT WAS PARKED IN MY GARAGE. I TOOK MY CAR IN FOR A REGULAR SERVICE, AND I WAS TOLD THAT THE MECHANIC ALSO NOTICED A STRONG ODOR OF GASOLINE FROM THE REAR LEFT SIDE OF THE VEHICLE. I HAVE TO TAKE IT BACK FOR FURTHER INSPECTION. THERE IS NO FUEL LEAKING ONTO THE GROUND BENEATH THE CAR, BUT THERE IS CLEARLY A LEAK SOMEWHERE. I SEARCHED ONLINE FOR RECALLS AND CAME ACROSS THIS COMPLAINT. *TR

Mileage: 104,000

Oct 3, 2013

MY CAR SMELL OF GAS FUMES WHEN I FILL UP. ONLINE RESEARCH HAS SHOWN ME THAT MANY OTHER MB OWNERS HAVE THE SAME PROBLEM. THE MB GAS SENDING UNITS ARE LEAKING UNDER THE BACK SEAT. THERE WAS A RECALL FOR 2003 TO 2006 MODELS BUT NOT 2007 ALTHOUGH MANY 2007 MODELS HAVE THE SAME PROBLEM. I HAVE YOUNG CHILDREN THAT I OFTEN TAKE WITH ME IN THIS CAR AND FEEL THIS IS A MAJOR HEALTH AND SAFETY ISSUE. THIS IS THEIR DEFECT. PLEASE HELP ME TO GET MB TO CORRECT THIS PROBLEM AS IT IS A SAFETY AND EMISSIONS ISSUE AND THEY ARE TO BLAME. THANK YOU. *TR

Mileage: 45,550

Oct 2, 2013

MY CAR SMELL OF GAS FUMES WHEN I FILL UP UNTIL IT EMPTIES TO 3/4 FULL. ONLINE RESEARCH HAS SHOWN ME THAT MANY OTHER MB OWNERS HAVE THE SAME PROBLEM. THE MB GAS SENDING UNITS ARE LEAKING UNDER THE BACK SEAT. THERE WAS A RECALL FOR 2003 TO 2006 MODELS BUT NOT 2007 ALTHOUGH MANY 2007 MODELS HAVE THE SAME PROBLEM. I WENT TO MERCEDES-BENZ OF BEVERLY HILLS AND THEY WOULD NOT CORRECT THE PROBLEM. I TOLD THEM I FELT THAT THIS IS AN EMISSIONS PROBLEM AND A DEFECT BY MB AND I SHOULD NOT BE HELD LIABLE TO PAY FOR THEIR DEFECT. PLEASE HELP ME TO GET MB TO CORRECT THIS PROBLEM AS IT IS A SAFETY AND EMISSIONS ISSUE AND THEY ARE TO BLAME. *TR

Mileage: 32,000

Sep 26, 2013

LOCAL CAR DEALERSHIP SERVICE REPORTED THAT OUR VEHICLE WAS LEAKING FUEL. THIS CONVERSATION OCCURRED THROUGH MY WIFE (HER CAR), VIA TELEPHONE, AND WHEN I ASKED "WHY" I RECEIVED THE ANSWER "NORMAL WEAR AND TEAR." THE SERVICE WRITE-UP INDICATES THAT BOTH FUEL SENDERS REQUIRED REPLACEMENT, AT A COST OF APPROX. $1200, WHICH WAS PERFORMED. I BELIEVE THIS IS SIMPLY ANOTHER INSTANCE WHERE THE FUEL SENDING UNITS ON A MERCEDES E350 W211 CHASSIS ARE LEAKING FUEL, CREATING AN EXTREMELY HAZARDOUS CONDITION. *JS

Mileage: 98,121

Sep 18, 2013

PARKED IN GARAGE. EVERY MORNING I WOULD SMELL STRONG GAS ODOR. TOLD BY JACKSON AUTOMOTIVE THE GAS TANK WAS LEAKING. ASKED THEM IF GAS TANKS SHOULD GO BAD AND THEY SAID NO. THEY SHOULD LAST A LIFETIME. THEY CHARGED ME $1922.31 TO REPLACE AND $41.08 FOR GAS THEY PUT IN NEW TANK. *JB

Mileage: 60,100

Sep 17, 2013

AFTER FILLING UP GAS TANK THERE IS A STRONG ODOR OF GAS IN THE GARAGE. THIS GOES AWAY AFTER 50-100 MILES ON THE TANK OF GAS. I HAVE NOT NOTICED ANY GAS LEAKING ON THE GARAGE, JUST THE ODOR. IT SEEMS STRONGER ON THE DRIVER SIDE OF THE CAR. ODOR RECURS AFTER EACH FILL UP. *TR

Mileage: 88,000

Sep 14, 2013

AFTER FILLING UP THE FUEL TANK NOTICED A VERY STRONG GAS SMELL COMING FROM THE CAR. THERE WERE NO VISIBLE LEAKS IN THE GROUND OUR UNDER THE CAR. CONTINUED TO DRIVE CAR AND AS FUEL LEVEL DROPPED THE SMELL WENT AWAY. FILLED UP FOR SECOND TIME AND SMELL WAS BACK AGAIN. BEGAN RESEARCH INTO THE ISSUE AND DISCOVERED THERE WERE 533 OFFICIALLY REPORTED COMPLAINTS AND A LOT MORE UN-REPORTED. SPOKE WITH [XXX] (SERVICE MANAGER) AND MERCEDES BENZ OF PLANO TEXAS AND HE INFORMED ME THEY ARE AWARE OF THIS ISSUE BUT WILL NOT PROVIDE ANY ASSISTANCE. NATHAN RECOMMENDED I CALL THE MERCEDES BENZ USA CUSTOMER SUPPORT NUMBER AND DISCUSS IT WITH THEM. I DID THIS AS [XXX] REQUESTED AND I WAS TOLD BY CUSTOMER SERVICE THAT I NEED TO HAVE THE MERCEDES DEALER OFFICIALLY DIAGNOSE THE GAS SMELL ISSUE BEFORE THEY COULD PROVIDE ANY ASSISTANCE. CUSTOMER SERVICE RECOMMENDED THAT I PAY THE DEALER THE $90 DIAGNOSTIC FEE AND THEN SUBMIT THE PAPERWORK TO CUSTOMER SERVICE. ONCE THAT IS COMPLETE MERCEDES BENZ USA WOULD DECIDE WHETHER OR NOT THEY WERE GOING TO PROVIDE ANY ASSISTANCE AND FIX THE ISSUE. (THIS PROCESS SEEMS BACKWARDS) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 81,197

Sep 12, 2013

THIS CAR HAS EVERLASTING GASOLINE SMELL. THIS SMELL IS VERY EVIDENT AND PERSISTENT INSIDE THE CLOSED SPACES LIKE THE GARAGE NOT TO MENTION IN AND AROUND THE CAR, INSIDE AND OUT, PRETTY MUCH ALL OVER THE SMELL. THE SMELL IS SO PUNGENT THAT YOU CAN SMELL INSIDE THE MOVING CAR THROUGHOUT THE DRIVE, REGARDLESS OF THE LENGTH OR TIME OF THE DRIVE, CAUSING CONSTANT HEADACHE. THE SMELL IS EVEN MORE POIGNANT WHEN THE GAS TANK IS FILLED FULL TANK OF GAS, WHICH CAUSES EVEN GREATER HEADACHE DETERRING THE ABILITY TO DRIVE! *TR

Sep 11, 2013

AFTER FILLING UP THE GAS TANK AND PARKING IT IN THE GARAGE IT GIVES OFF A TERRIBLE GAS ODOR WHICH GETS MORE AND MORE STRONG THE LONGER THE CAR IS IN THE GARAGE. ONCE THE CARS FUEL TANK EMPTIES SOMEWHAT IT SEEMS TO NOT EMIT THE GAS ODORS WHILE PARKED IN THE GARAGE. I WAS TOLD TO REFERENCE ACTION NUMBER PE12001. *TR

Mileage: 36,350

Aug 30, 2013

SHORTLY AFTER WE PURCHASED THE CAR ON 3/13/2013 WE NOTICED THAT AFTER WE FILLED UP THE CAR THERE WAS OFTEN THE SMELL OF GASOLINE. THIS NEVER OCCURED WHEN THE GAS TANK WAS NOT COMPLETELY FILLED. AFTER A NUMBER OF TIMES INVESTIGATING THIS SMELL, OUR AUTO MECHANIC WAS FINALLY ABLE TO DETERMINE THAT FUEL WAS LEAKING FROM THE CENTER VENT CONNECTION OF THE TANK. THE FUEL TANK WAS REMOVED AND THEY FOUND THELEAK AROUND THE CENTER VENT HOSE CONNECTION. THE FUEL TANK AND SEALS WERE REPLACED ON 8/30/13. UPDATED 9/24/13 *CN UPDATED 12/05/13

Mileage: 84,386

Aug 27, 2013

NOTICED A FUEL SMELL IN CABIN OF CAR AND IN CLOSED GARAGE. VERY STRONG WHEN RECENTLY FILLED UP. BROUGHT TO DEALER AND THEY FOUND LEAKING FUEL PUMP ASSEMBLY ON DRIVERS SIDE. REQUIRED COMPLETE REPLACEMENT OF FUEL SYSTEM. UPDATED 9/19/13 *CN

Mileage: 75,000

Aug 20, 2013

I GOT IN MY CAR YESTERDAY TO DRIVE IT AND THE ODOR OF GASOLINE WAS OVERWHELMING. I TOOK IT TO MY MECHANIC WHO TOLD ME THAT ONE OF THE FUEL PUMPS UNDER MY CAR HAD A FAULTY CONNECTION AND, AS A RESULT, FUMES WERE ESCAPING INTO THE CAR. THE ENTIRE PUMP NEEDS TO BE REPLACED TO THE TUNE OF AT LEAST $800. HE SAID THE ONLY REASON HE KNEW WHAT WAS WRONG, WITHOUT EVEN LOOKING AT THE CAR, WAS BECAUSE ANOTHER CLIENT HAD THE EXACT SAME ISSUE. HE AGREED THAT IT SOUNDS LIKE A DEFECTIVE PART. *TR

Mileage: 74,100

Aug 20, 2013

FUEL ODOR NOTED FOR SEVERAL WEEKS SURROUNDING EXTERIOR OF VEHICLE, ESP. ADJACENT TO LEFT REAR WHEEL. NO FUEL PUDDLING NOTED ON GROUND. EVENTUALLY FUEL ODOR WAS NOTED WITHIN INTERIOR OF VEHICLE. REMOVAL OF REAR SEAT BENCH REVEALED FUEL LEAK, WITH FUEL POOLING NOTED AT FUEL PUMP LOCATED IN WELL ON UPPER LEFT SIDE OF PLASTIC SADDLE-STYLE FUEL TANK. BASED ON FUEL-INDUCED DISCOLORATION OF EXTERIOR OF PLASTIC PUMP ASSEMBLY, LEAK HAD BEEN PRESENT FOR SOME TIME. FUEL COULD BE VISUALIZED LEAKING FROM TOP OF DELIVERY PUMP WITH FLUID LEVEL SENSOR, WHEN PUMP WAS ENERGIZED. INSTALLATION OF NEW STYLE PUMP (211 470 41 94) ELIMINATED PROBLEM. *TR

Mileage: 84,016

Aug 13, 2013

WE HAVE NOTICED AN EXTREMELY STRONG GASOLINE SMELL. THIS IS WHILE THE VEHICLE IS PARKED AND WHILE IT IS MOVING. THE REPAIR SHOP SAID THE FUEL TANK IS LEAKING AND NEEDS TO BE REPLACED BECAUSE OF A FIRE HAZARD. UPDATED 8/22/13 *CN *TR

Mileage: 56,070

Aug 3, 2013

THERE IS ALWAYS A STRONG ODOR OF GAS OUTSIDE MY 2007 MERCEDES BENZ E350 EACH TIME I FILL THE GAS TANK. I NEVER "TOP OFF" OR OVER-FILL THE GAS TANK. I NEVER SMELL THE GAS ODOR WHILE I AM INSIDE MY CAR WITH THE DOORS CLOSED AND WITH THE WINDOWS UP. I NEVER SEE GAS ON THE GROUND UNDER MY CAR DURING OR AFTER FILLING MY CAR WITH GAS. IT TAKES ABOUT TWO DAYS (ABOUT 100 MILES) FOR THE GAS ODOR TO DISAPPEAR. UNTIL IT DISAPPEARS, THE ODOR IS VERY STRONG WHEN I PARK MY CAR INSIDE MY GARAGE, CAUSING ME TO ALWAYS HAVE TO LEAVE THE GARAGE DOOR UP ABOUT FIVE INCHES AFTER EACH FILL-UP SO THE GAS ODOR CAN ESCAPE THE GARAGE. I AM FILING THIS COMPLAINT BECAUSE I NOW UNDERSTAND THAT I AM NOT ALONE WITH THIS PROBLEM. IT APPEARS THEIR IS SOME KIND OF DESIGN AND/OR MANUFACTURER'S DEFECT IN THE FUEL SYSTEM. THIS IS A SAFETY HAZARD. IT DESERVES AN INVESTIGATION. *TR

Mileage: 62,462

Jul 15, 2013

THIS IS THE SECOND OCCURRENCE. DEALER REPLACED ENGINE ONCE. I REPORTED THE FIRST INCIDENT ON CONFIRMATION NUMBER (ODI NUMBER) IS: 10507237. THIS SECOND INCIDENT OCCURRED ON OR ABOUT 13 JULY 2013, CAR STARTED HAVING ILLUMINATING ODOR IN THE CABIN AGAIN THAT RESEMBLED FUEL. GARAGE AND CAR ODOR WAS SO BAD IT ACTUALLY ENTERED MY HOME AND I HAD TO LEAVE THE GARAGE DOOR OPEN TO VENTILATE. WENT ON LINE AND FOUND OTHER OWNERS EXHIBITING EXACT DEFECT. TOOK VEHICLE TO MERCEDES DEALER AND WAS INFORMED THAT A LEAK FROM THE FUEL TANK WAS THE CAUSE AGAIN AND IT WAS NOT FROM DAMAGE BUT FROM THE SENDING UNIT AND LINES. AFTER READING THE WARRANTY AND CONTACTING MERCEDES DIRECTLY, I CONTACTED THE DEALER AND INFORMED THEM THAT IT IS A COVERED ITEM AND THEY SHOULD MAKE THE REPAIR AS A WARRANTIED ITEM. I AM MAKING THIS COMPLAINT BECAUSE I BELIEVE THAT THE REPLACEMENT UNIT WILL BE THE SAME OEM PART THAT HAS NOT BEEN MODIFIED TO SOLVE THIS FAILURE FROM DUPLICATING LATER. *TR

Mileage: 81,600

Jul 10, 2013

WHEN FILLING THE FUEL TANK, THERE IS A SMELL OF FUEL WHEN PARKED IN THE GARAGE UNTIL 40 OR 50 MILES IS PUT ON THE CAR. AFTER THAT THE FUEL SMELL GOES AWAY. IT HAPPENS ONLY WHEN I FILL THE FUEL TANK. I DO NOT TOP THE TANK OFF. I ONLY FILL UNTIL THE NOZZLE SHUTS OFF. ONE TIME AFTER FILLUP I DROVE 2 MILES AND PARKED IN A FRIENDS DRIVEWAY THAT HAD A STEEPER ANGLE AND THE CAR LEAKED SOME FUEL OUT ON THE GROUND AND THE CHECK ENGINE LIGHT CAME ON.I HAVE NOT BROUGHT THE CAR IN FOR REPAIR YET. *TR

Mileage: 29,000

Jun 25, 2013

WHEN I FILL UP WITH FUEL I HAVE A FUEL LEAK COMING FROM TOP OF TANK UNDER DRIVERS SIDE BACK SEAT WHERE THE WIRES AND LINES ARE SCREWED INTO TOP OF TANK. I HAVE READ THIS SEEMS TO BE A PROBLEM ON SEVERAL OF THESE CARS AND ASSUME IT IS A FIRE HAZARD ESPECIALLY SINCE THE ELECTRICAL WIRES ARE IN THE POOL OF FUEL ON TOP OF TANK. WHEN FUEL LEVEL GOES DOWN IT STOPS LEAKING. *TR

Mileage: 93,233

Jun 8, 2013

STRONG GASOLINE SMELL INSIDE THE CAR AND MY GARAGE WHEN I FILL UP MY GAS TANK.

Mileage: 32,000

Jun 2, 2013

ENGINE LIGHT CAME ON, TAKEN TO DEALERSHIP FOUR TIMES. DEALER STATED THAT THERE MAY BE A LEAK ON TOP OF GAS TANK OR TANK MAY HAVE TO BE REPLACED. PREVIOUS OWNER STATED THAT THERE WAS A STRONG SMELL OF GAS IN VEHICLE WHEN TANK IS FULL. PREVIOUS OWNER HAD SAME ISSUE AFTER CAR WAS ONLY FOUR YEARS OF AGE. *TR

Mileage: 76,000

Feb 22, 2013

2007 MERCEDES BENZ E350. CONSUMER WRITES IN REGARDS TO VEHICLE LEAKING GAS. *SMD THE CONSUMER STATED WHEN HE RETURNED HOME, THE ENTIRE GARAGE SMELLED OF GASOLINE. GAS WAS LEAKING OVER THE EXHAUST SYSTEM ON THE DRIVER'S SIDE.

Dec 22, 2012

NHTSA ACTION# PE12001 STRONG FUEL/GASOLINE ODOR SMELL COMING FROM THE DRIVERS SIDE REAR WHEEL AREA. FUEL TANK IS FILLED TO FULL (AFTER IT "CLICKS" OFF) AND THIS IS WHEN THE ODOR IS MOST PREVALENT. THE E350 IS PARKED IN A SINGLE, DETACHED HOUSE'S 2-CAR GARAGE. FUEL/GASOLINE SMELL IS PARTICULARLY STRONG IN THE ENCLOSED 2-CAR GARAGE. I AM AFRAID THE THESE VAPORS WILL IGNITE WHEN IN AN ENCLOSED SPACE WITH THE FURNACE IN THE SHARING THE SAME SPACE (BEING THAT IT IS WINTER TIME NOW AND THE FURNACE IS NOW KICKING ON TO HEAT MY HOUSE). *TR

Mileage: 41,003

Nov 27, 2012

TL* THE CONTACT OWNS A 2007 MERCEDES BENZ E350 WAGON. THE CONTACT STATED THAT WHILE PARKED THE FUEL PUMP WAS LEAKING WHICH CAUSED FUEL FUMES TO EMIT INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSTIC TESTING. THE TECHNICIAN STATED THE FUEL PUMP NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 39,000. UPDATED 12/28/12 *CN UPDATED 1/17/2013*JS

Mileage: 30,000

Oct 15, 2012

AFTER GAS TANK IS FILLED FUEL IS FORCED FROM THE TOP OF WHAT APPEARS TO BE THE FUEL SENDING UNIT BELOW THE REAR SEAT. THE FUEL POOLS AND STAINS THE INSULATION AND BOTTOM OF THE SEAT. IT CAUSES GAS VAPORS IN THE CAR FOR WEEKS. SEAT AND PADDING HAVE TO BE PULLED AND ALLOWED TO DRY. EXCESS FUEL HAS TO BE TOWELED FROM THE AREA AROUND THE SENDING UNIT. UNTIL THE TANK EMPTIES SEVERAL GALLONS OF GAS THIS PROCEDURE HAS TO BE REPEATED. THE SMELL OF GASOLINE IN THE AUTO IS UNFORGIVEABLE. I READ WHERE THIS IS A PROBLEM WITH MANY MB'S OF THIS TYPE.

Mileage: 48,000

Aug 15, 2012

TL* THE CONTACT OWNS A 2007 MERCEDES BENZ E350. THE CONTACT CONFIRMED THAT WHILE REFUELING, FUEL LEAKED FROM THE TANK ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO CONFIRMED THAT THE FUEL TANK AND THE FUEL SENDING UNIT NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 72,000 AND THE CURRENT MILEAGE WAS 72,500. UPDATED 8/30/12 THE CONSUMER STATED EVERY TIME THE FUEL TANK WAS FILLED, IT LEAKED FROM THE LEFT FUEL SENDING UNIT UNDER THE DRIVER'S SIDE BACK SEAT. GAS FUMED WERE VERY NOTICEABLE OUTSIDE THE VEHICLE AND SOMEWHAT INSIDE THE VEHICLE UNTIL THE CAR WAS DRIVEN ABOUT 100 MILES AND THE FUEL LEVEL WAS DOWN ABOUT FOUR GALLONS. LIQUID GAS PUDDLES WERE ON TOP OF THE SENDING UNIT AND RAN DOWN THE SIDE OF THE TANK TO THE GROUND. THE MERCEDES FACTORY REP REFUSED TO REPLACE THE LEAKING PARTS. THE CONSUMER WAS INFORMED THAT IF NHTSA OR THE CLASS ACTION SUIT LAWSUIT WERE TO RULE IN FAVOR OF THE CUSTOMER, THEY WOULD DO SOMETHING ABOUT THE PROBLEM THEN. UPDATED 09/05/12

Mileage: 72,000

Jul 2, 2012

IN REFERENCE TO PE12-001 ONGOING INVESTIGATION FUEL LEAKS. WHEN GAS IS PUT IN CAR, STRONG GASOLINE SMELL INSIDE CABIN. BROUGHT TO ATTENTION TO DEALERS SEVERAL TIMES & WAS ASSURED THERE WAS NOTHING WRONG. IN MARCH 2011, THEY REPLACED THE FUEL PUMP AS GOODWILL GESTURE SINCE COMPLAINTS WERE RECEIVED PRIOR TO WARRANTY EXPIRING. IN APRIL 2012 ADVISED MERCEDES OF FUEL SMELL REMAINED, AT THIS TIME I WAS INFORMED OF A CRACK IN GAS TANK UNDER BACKSEAT. FUEL TANK WAS REPLACED, BROUGHT CAR HOME, AFTER FILLING WITH GAS, ONCE AGAIN STRONG FUEL ODOR BUT ACCOMPANIED BY VISUAL OF FUEL UNDER AUTO. MERCEDES NOW STATED IT WAS DUE TO INSTALLATION ERROR & NOW WAS CORRECTED. I HAVE NOT PICKED UP VEHICLE, DO NOT HAVE FAITH ANOTHER POTENTIAL LIFE THREATENING "ERROR" WILL NOT OCCUR. HOW DO WE KNOW IF THE REPLACEMENT TANK/PUMP DOESN'T HAVE SAME DESIGN FLAW, NOT WORTH MY CHILDREN'S OR MY LIFE TO FIND OUT. *JS

Apr 19, 2012

TL* THE CONTACT OWNS A 2007 MERCEDES BENZ E350. THE CONTACT STATED THAT THE VEHICLE EMITTED A STRONG GASOLINE FUEL ODOR. THE VEHICLE WAS TAKEN TO THE DEALER AND INSPECTED. THE FAILURE WAS LOCATED AT THE FUEL TANK SEAL. THE DEALER REPLACED THE FUEL TANK SEAL BUT THE FAILURE WAS NOT CORRECTED. A FEW WEEKS LATER, THE CONTACT NOTICED A NOISE IN THE REAR OF THE VEHICLE AND FOUND THAT FUEL HAD LEAKED ON THE REAR SEATS AND THE FUEL LINING INJECTOR. THE VEHICLE WAS TAKEN BACK THE DEALER WHERE THEY ADVISED THE CONTACT THAT THE REPLACEMENT FUEL LINES COULD POSSIBLY HAVE FAILED. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 48,000 AND THE CURRENT MILEAGE WAS 60,000.

Mileage: 48,000

Mar 8, 2012

GAS VAPORS FILL THE PASSENGER COMPARTMENT/CABIN WHEN THE GAS TANK IS FULL. *TR

Mileage: 80,000

Mar 3, 2012

GASOLINE VAPORS FILL CABIN AFTER REFUELING. GASOLINE IS PASSING FROM FUEL SYSTEM TO SOME POINT BELIEVED TO BE BENEATH OR BEHIND REAR SEATS. *TR

Mileage: 37,000

Jan 27, 2012

TL* THE CONTACT OWNS A 2007 MERCEDES BENZ E350. THE CONTACT STATED THE FUEL TANK FAILED. WHEN THE FUEL TANK WAS FULL THE FUEL FUMES PENETRATED THE VEHICLE AND THE TRUNK AREA. THE VEHICLE WAS TAKEN TO THE DEALER WHERE A DIAGNOSTIC TEST WAS PERFORMED WHICH LOCATED THE FAILURE WITHIN THE FUEL TANK VENT HOSE WHICH WAS MADE WITH A DEFECTIVE PLASTIC LINER, AND CAUSED THE FUEL TO LEAK. THE VEHICLE WAS REPAIRED. THE DEALER REPLACED THE FUEL TANK. THE FAILURE AND CURRENT MILEAGE WAS 72,000. UPDATED 02/15/12*BF THE LEAK WAS COMING FROM THE GAS TANK VENT HOSE. UPDATED 03/26/12

Mileage: 72,000

Jan 24, 2012

WHEN I FILL UP MY GAS TANK, THERE IS A STRONG FUEL ODOR. AFTER DRIVING ABOUT 30 MILES THE ODOR GOES AWAY. TOOK IT TO THE DEALER AND IT WAS A CRACK IN THE UPPER PORTION OF THE FUEL TANK. THIS LOOKS TO BE THE EXACT SAME ISSUE AS MANY OTHER E350 OWNERS. TOTAL COST FOR THE REPAIR WAS $2,100. ADDITIONALLY MY CHECK ENGINE LIGHT COMES ON AND OFF RANDOMLY. DEALERSHIP SAID IT WAS THE CAMSHAFT ADJUSTERS THAT NEED TO BE REPLACED. AGAIN, SEEMS TO BE ISSUES WITH NUMEROUS OTHER OWNERS. MY JEEP WHICH WAS HALF THE PRICE HAS HAD LESS PROBLEMS THAN MY 2007 E350. *TR

Mileage: 63,000

Jan 5, 2012

TL* THE CONTACT OWNS A 2007 MERCEDES BENZ E350. THE CONTACT STATED THAT FUEL FUMES WERE EMITTED INSTO THE VEHICLE EACH TIME THE VEHICLE WAS STARTED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO DIAGNOSED THAT THE FUEL TANK WAS LEAKING DUE TO A CRACK. THE DEALER ALSO STATED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 55,000 AND THE CURRENT MILEAGE WAS 57,000.

Mileage: 55,000

Dec 28, 2011

GASOLINE ODOR WAS SMELLED IN/OUT AFTER FILLING UP. FOUND GAS-LEAK BENEATH DRIVER'S REAR SEAT, ON TOP OF GAS TANK, INSIDE THE CABIN. ALSO FOUND GAS DROPS ON GARAGE FLOOR. *TR

Mileage: 38,000

Dec 13, 2011

2007 VEHICLE WITH LESS THAN 30,000 MILES. UPON FILLING FUEL TANK, VEHICLE EMITS GAS ODOR NEAR TANK LOCATION (REAR PASSENGER SIDE WHEEL). THIS CONTINUES UNTIL LEVEL IN FUEL TANK IS BELOW APPROX. 3/4 FULL. DEALER INITIALLY REPLACED SEALS ON FUEL TANK. PROBLEM CONTINUED AND THEY ARE NOW REPLACING THE FUEL SENDING UNITS. BASED ON WHAT I HAVE SEEN ON VARIOUS DISCUSSIONS AND FORUMS, THIS SEEMS TO BE A CONSISTENT, RECURRING ISSUE AND ONE THAT SHOULD BE ADDRESSED BY THE MANUFACTURER. GAS POOLING ON TOP OF THE TANK BEHIND THE REAR SEAT AND THE RELATED EMISSION OF FUMES IS NOT ACCEPTABLE NOR SAFE. *TR

Mileage: 28,650

Dec 1, 2011

I HAVE A 2007 E350. MY GARAGE SMELLS OF FUEL EVERY TIME WHEN I FILL UP THE TANK. THE DEALER MENTIONED THAT THERE IS ISSUE WITH FUEL TANK. THERE ARE THOUSANDS OF COMPLAINS OUT THERE BUT MERCEDES WILL NOT MAKE A RECALL AND HANDLE THE REPAIRS. THIS IS NOT A WEAR AND TEAR PROBLEM. THIS IS SHOULD BE A RECALL FROM MERCEDES. SINCE THIS IS KNOWN PROBLEM AND NOT THE FIRST PERSON COMPLAINING ABOUT THIS, MBUSA SHOULD BE PAYING FOR THESE FAILURES. *TR

Oct 4, 2011

I HAVE A 2007 E350 THAT HAD 2 CUPS OF FUEL SITTING RIGHT ABOVE MY LEFT FUEL SENDING UNIT AND FUEL TANK. MY GARAGE SMELLS OF FUEL EVERY TIME WHEN I FILL UP THE TANK. AFTER FURTHER INVESTIGATION AND RESEARCH, WE FOUND OUT THAT THERE IS ENOUGH LEAKING FUEL TO CAUSE A MAJOR FIRE IN MY CAR UNDERNEATH THE RIGHT BACK SEAT. CALLED THE DEALER AND THEY WOULD HANDLE THE ISSUE, BUT THEY WOULD STILL CHARGE FOR PARTS AND LABOR SINCE THE CAR DOES NOT HAVE MANUFACTURED WARRANTY ANYMORE. THERE ARE THOUSANDS OF COMPLAINS OUT THERE BUT MERCEDES WILL NOT MAKE A RECALL AND HANDLE THE REPAIRS. THESE CARS CAN CATCH ON FIRE SINCE THE FUEL IS LEAKING. I SCHEDULED AN APPOINTMENT FOR THE CAR TO BE FIXED BUT SINCE THIS IS KNOWN PROBLEM AND NOT THE FIRST PERSON COMPLAINING ABOUT THIS, MBUSA SHOULD BE PAYING FOR THESE FAILURES. *TR

Jun 27, 2011

A STRONG GAS ODOR APPEARED OUTSIDE THE LEFT REAR WHEEL. THIS ONLY HAPPENS WHEN THE GAS TANK IS FULL OR NEAR FULL. IT WAS SO STRONG THAT I HAD TO REMOVE IT FROM MY GARAGE DUE TO THE PILOT LIGHT WARNINGS ON MY HOUSE HEATING UNIT AND HOT WATER HEATING UNIT. DEALER REPLACED LEFT FUEL SENDING UNIT AND IT MADE THE ODOR EVEN STRONGER; IT DID NOT FIX THE PROBLEM. THIS IS REPORTED ON THE INTERNET BY MANY OWNERS REPEATEDLY TRYING TO FIX THIS UNIT TO NO AVAIL. EXPERTS I'VE TALKED TO SAY IT IS A MANUFACTURING DEFECT IN THE TANK AND ITS VARIOUS COMPONENTS THAT MB HAS KNOW ABOUT FOR YEARS ORIGINALLY APPEARING IN THE E55 AMG'S. OF COURSE, SINCE THE FUEL SYSTEM IS NOT COMPLETELY CLOSED, IT IS CONSTANTLY RELEASING GAS FUMES INTO THE ATMOSPHERE.

Mileage: 35,400

Apr 15, 2011

BOUGHT A USED 2007 MERCEDES BENZ E350 MAR 14, 2011 DROVE LESS THAN 80 MILES BEFORE CHECK ENGINE LIGHT CAME ON BECAUSE OF CODE P0456. I HAVE TAKEN VEHICLE BACK TO THE DEALERSHIP ONLY TO FIND THAT THE FUEL SENDING UNIT IS LEAKING UNDER REAR SEAT/TRUNK AREA AND THAT THE VEHICLE NEEDS FRONT BRAKE PADS REPLACED. THESE ISSUE WAS A PREEXISTING PROBLEM THAT I WAS NOT TOLD ABOUT EVEN THOUGH DEALER DOCUMENTS SAY OTHERWISE. THERE IS EVIDENCE OF THAT ON THE EMISSIONS REPORT. THE CHECK ENGINE LIGHT HAD TO HAVE BEEN RESET TO SELL THE VEHICLE WITH KNOWN PROBLEMS TO AN UNSUSPECTING BUYER. THE VEHICLE WAS SUPPOSE TO HAVE BEEN SERVICED AT THE END OF JAN 2011 PER DOCUMENT WITH ONLY MINIMAL MILES ACCRUED AS THE CAR SAT ON THE LOT. I FIRST NOTIFIED DEALERSHIP APRIL 5, 2011 IT TOOK UNTIL THE 12TH FOR THEM TO FINALLY TELL ME TO BRING IT IN TO VERIFY PROBLEM. THE VEHICLE HAS BEEN IN THE SERVICE DEPARTMENT SINCE APRIL 12 2011 AND I CAN NOT GET ANYONE TO CALL ME BACK AS TO THE STATUS. THE SERVICE MANAGER APOLOGIZED FOR THE SITUATION BUT SAID HIS HAND ARE TIED UNTIL SOMEONE APPROVES THE REPAIRS. TODAY IS APRIL 15, 2011 I STILL HAVE NOT BEEN CONTACTED BY DEALERSHIP. *TR

Mileage: 86,834

Oct 31, 2010

CHECK ENGINE LIGHT CAME ON. SMELLED GAS IN AND AROUND CAR. DEALER FOUND MINOR PURGE LEAK. VEHICLE FAILED FUEL TANK LEAK TEST. GAS IS POOLING IN THE AREA UNDER THE BACK SEAT BEHIND THE DRIVER. SMALL NIPPLE CANNOT BE REPLACED WITHOUT DAMAGE. RECOMMENDED NEW FUEL TANK. FUEL SENDING UNIT IS A DISASTER. SAME TYPE OF SYSTEM THAT WAS IN THE E55 AMG WHICH WAS RECALLED. PLEASE INVESTIGATE. UPDATED 01/28/11 *BF ACCORDING TO THE INVOICE, THE FUEL TANK WAS LEAKING AT THE TOP OF THE TANK AROUND THE EXPANSION PLUG. UPDATED 02/03/11 *TR

Oct 31, 2010

CHECK ENGINE LIGHT CAME ON. SMELLED GAS IN AND AROUND CAR. DEALER FOUND MINOR PURGE LEAK. VEHICLE FAILED FUEL TANK LEAK TEST. GAS IS POOLING IN THE AREA UNDER THE BACK SEAT BEHIND THE DRIVER. SMALL NIPPLE CANNOT BE REPLACED WITHOUT DAMAGE. RECOMMENDED NEW FUEL TANK. FUEL SENDING UNIT IS A DISASTER. SAME TYPE OF SYSTEM THAT WAS IN THE E55 AMG WHICH WAS RECALLED. PLEASE INVESTIGATE. UPDATED 01/28/11 *BF ACCORDING TO THE INVOICE, THE FUEL TANK WAS LEAKING AT THE TOP OF THE TANK AROUND THE EXPANSION PLUG. UPDATED 02/03/11 *TR

Nov 2, 2007

TL*THE CONTACT OWNS A 2007 MERCEDES BENZ E350. WHILE DRIVING 35 MPH, THE CONTACT SMELLED GASOLINE AFTER SHE PLACED FUEL IN THE VEHICLE. SHE ALSO NOTICED FUEL LEAKING FROM THE REAR OF THE VEHICLE. THE DEALER STATED THAT A RUBBER RING INSIDE THE FUEL TANK FAILED. AS OF NOVEMBER 2, 2007, THE VEHICLE HAD BEEN REPAIRED; HOWEVER, THE CONTACT REFUSED TO TAKE POSSESSION. THE CURRENT AND FAILURE MILEAGES WERE 2,228.

Mileage: 2,228