2011 MERCEDES BENZ E350 Air Bags Problems

107 complaints about Air Bags

107
Complaints
6
Crashes
0
Fires
0
Deaths

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Air Bags Complaints (107)

Jul 7, 2025

The contact owns a 2011 Mercedes-Benz E350. The contact stated that while starting the vehicle, the SRS Malfunction message was displayed. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 156,094.

Mileage: 156,094

Jun 25, 2024

The contact owns a 2011 Mercedes-Benz E350. The contact received notification of NHTSA Campaign Number: 16V081000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer and another dealer, Mercedes-Benz of Sacramento (1810 Howe Ave, Sacramento, CA 95825) were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and a case was opened. The contact had not experienced a failure. Parts distribution disconnect.

Dec 26, 2023

The passenger front air bag malfunction,the passenger seat head rest deployed and And malfunction with any incident,the driver air bag is light on malfunction.after I took it to the dealership radio stop working no audio

Mar 21, 2023 Crash

The contact owned a 2011 Mercedes-Benz E350. The contact stated while stopped at an intersection preparing to make a left turn, the vehicle crashed into the front driver's side and part of the driver's side front fender by another vehicle that had run a red light. The vehicle had severe crumpling of the hood and the driver's side fender. The contact stated that the front end was damaged and spread debris all over the roadway. Law Enforcement was on the scene and filed a Police report. The contact stated that the driver's side air bag did not deploy. The contact was transported by ambulance to an emergency room. The contact stated that he had suffered chest injuries from striking the steering wheel, and the contact stated that he had upper back pain and arm pain. The contact stated that the vehicle was towed to an impound lot. The contact had been advised by the Insurance Provider that the vehicle was a total loss. The manufacturer had been informed of the failure. The failure mileage was approximately 176,000.

Mileage: 176,000

Jan 5, 2022 Crash

The contact owned a 2011 Mercedes-Benz E350. The contact stated that while his daughter was driving approximately 30 - 35 MPH, another vehicle crashed into the driver's side front door. The contact stated that the steering wheel and knee air bags deployed upon impact. The contact was unaware of the side curtain air bags had deployed; and if so, did the Emergency Response Unit cut away the curtain air bags to remove his daughter from the vehicle prior to his arrival. The contact stated that the driver’s side door was totally smashed but he did not see where the side curtain air bags might have deployed. The contact's daughter was transported by ambulance to the hospital with a fractured and dislocated pelvic bone in four locations and a fractured left arm. A police report was filed. The vehicle was towed to a salvage yard and deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000.

Mileage: 130,000

Jun 28, 2021 Crash

On 3-22-2021, my car was rear ended. The car that that rear ended my car was going at a high speed: the neck rests opened due to the accident. The air bags did not open. I noticed that there was a recall on airbags for 2011 Mercedes but no recall for my VIN. How can I know that my air bags function?

Jul 21, 2020

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED MERCEDES-BENZ OF TYSONS CORNER (8545 LEESBURG PIKE, VIENNA, VA 22182, (703)448-2289) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Jan 27, 2020

I HAVE RECEIVED NOTICE FOR 2YEARS ABOUT THIS BAG RECALL, BUT EVERY TIME I SPEAK TO SOMEONE AT MERCEDES BENZ SOUTH THEY TELL ME ' THE PART NOT IN YET, THEY WILL CALL ME WHEN IT COMES IN.' I AM DOCUMENTING EVERY CONVERSATION THAT I HAVE WITH MERCEDES-BENZ BECAUSE IF SOMETHING HAPPENED TO ME WHILE DRIVING THAT CAR THEY WILL BE RESPONSIBLE.

Mileage: 67

Jan 26, 2020 Crash

I WAS DRIVING HOME FROM WORK AT APPROXIMATELY 1:30 PM ON A CLEAR, SUNNY DAY, ABOUT A MINUTE AWAY FROM MY HOME. THE ROAD CONDITIONS WERE GOOD, AND THERE WAS NO TRAFFIC. I STOPPED AT THE CORNER TO MAKE A LEFT TURN. AS I PROCEEDED TO TURN, THE CAR SUDDENLY ACCELERATED. I IMMEDIATELY APPLIED THE BRAKES, BUT THEY DID NOT ENGAGE. I HAD NO CONTROL OF THE CAR. IT JUMPED THE CURB ( CAUGHT ON PROPERTY OWNER'S CAMERA, GOING AIR BORN) , AS I CONTINUED TO BRAKE AS HARD AS I COULD WITH THE CAR INCREASINGLY ACCELERATING.I CRASHED THROUGH A FENCE AND HIT A POLE WHICH STOPPED THE CAR DEPLOYING BOTH DRIVER SIDE AIRBAGS. THERE WAS SEVERE DAMAGE TO THE FRONT RIGHT SIDE OF THE CAR, AND IT WAS TOTALED. I WAS TAKEN TO THE HOSPITAL VIA AMBULANCE.MY INJURY WAS DIAGNOSED AS ACUTE L1 COMPRESSION FRACTURE ALONG THE SUPERIOR ENDPLATE WITH MILD ANTERIOR WEDGING. I WAS REFERRED TO AN ORTHOPEDIC SPECIALIST AND HAVE NOT RETURNED TO WORK DUE TO PAIN AND ELEVATED BLOOD PRESSURE. TO MAKE MATTERS WORSE, TWO DAYS LATER I WAS ISSUED A WARNING FOR FAILURE TO CONTROL SPEED!@&!

Mileage: 95,000

Oct 9, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT CALLED MERCEDES-BENZ OF TYSONS CORNER (LOCATED AT 8545 LEESBURG PIKE, VIENNA, VA 22182, 571-322-8695) AND WAS INFORMED THAT THE PARTS FOR THE REPAIRS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Oct 9, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF NAPERVILLE (1569 W OGDEN AVE, NAPERVILLE, IL 60540, (630) 537-0312) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Oct 4, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ E350C. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). RALLYE MOTORS (1600 NORTHERN BLVD, ROSLYN, NY) STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. CONTACT STATED THAT ITS 4 - 5 YEARS THE RECALL AND CONTINUED DRIVING WITH IT SHOULD NOT HAVE BEEN ALOWED *BF *TP

Sep 25, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ E350W. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT STATED THAT AUTOBAHN MOTORS (LOCATED AT 700 ISLAND PKWY, BELMONT, CA 94002, (844) 896-1944) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Sep 19, 2019

TAKATA RECALL, I HAVE A 2011 MB THAT I HAVE RECEIVED A RECALL ON FOR REPLACEMENT. THIS WAS RECEIVED IN FEBRUARY 2019, AND HERE IT IS SEPT 19 AND NOTHING HAS BEEN DONE. I DEPEND ON THIS CAR DAILY FOR BUSINESS AND DRIVING USAGE, BUT RECENTLY READ WHERE A PERSON WAS HURT FROM THIS ISSUE. I HAVE CLIENTS, FAMILY, AND FRIENDS WHO RIDE IN THIS VEHICLE. I HAVE NO REPLACEMENT NOR TIME FRAME OF REPAIR. MY COMPLAINT IS THAT MY VEHICLE HAS BEEN SIDELINED FOR REPAIR AND IT SHOULD BE REPLACED BY MB OR TAKATA. I AM SCREWED AND NO ONE CARES! I HAVE RECALL PAPERWORK FROM MB. THE CAR IS UNSELLABLE, UNTRADEABLE AND UNDRIVEABLE DUE TO SAFETY. WHAT AM I SUPPOSED TO DO? THIS IS UNCONSCIONABLE AND MB SHOULD REPLACE MY VEHICLE AT STICKER PRICE!

Mileage: 51,000

Aug 12, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ E350. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. MERCEDES-BENZ OF NAPERVILLE (1569 W OGDEN AVE, NAPERVILLE, IL 60540) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Aug 8, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ E350. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. AUTOHAUS ON EDENS (1600 W FRONTAGE RD, NORTHBROOK, IL 60062) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

May 21, 2019

TAKATA RECALL. BOTH AIRBAGS REPLACED JANUARY 2019. TOXIC SMELL IN VEHICLE SINCE REPLACEMENT. NO IMPROVEMENT FROM AIR FRESHENERS, ODOR ABSORBERS, OR WIRING OF VEHICLE. SO FAR NO REMEDY OR EXPLANATION FROM INSTALLING DEALER, BUT WAITING FOR MEETING WITH MERCEDES REPRESENTATIVE AFTER MEMORIAL DAY. WIFE CAN'T DRIVE OR RIDE IN VEHICLE WITHOUT AADVERSE REACTION.

Mileage: 67,120

May 9, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT CALLED THE MERCEDES-BENZ OF TUCSON DEALER (520-886-1311, 6350 E GRANT RD, TUCSON, AZ 85715) AND IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

May 1, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT CALLED MERCEDES-BENZ OF MARIETTA AT 770-783-5171 (LOCATED AT 810 COBB PKWY SE, MARIETTA, GA 30060) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Apr 3, 2019

2011 MERCEDES BENZ. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL. *LD *TR *JS *JS

Mar 22, 2019

TAKATA AIRBAG RECALL. RECEIVED A NOTICE FOR THE 2016 RECALL A FEW MONTHS BACK NOTING THE AIRBAGS WERE READY. TOOK THE CAR IN AND THE DEALERSHIP DIDN'T HAVE THEM NOTING THEY WERE ON BACK ORDER. THE DEALER HAD MY CAR FOR NEARLY TWO WEEKS, SO I WROTE OTHER DEALERSHIPS, WHICH NEVER RESPONDED. THIS RECALL IS NOW 3 YEARS OLD AND THERE HAD BEEN NO RESOLUTION AND IS UNEXCEPTABLE.

Mar 14, 2019

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAG) SEVERAL MONTHS AGO. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF TEMECULA (40910 TEMECULA CENTER DR, TEMECULA, CA 92591) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE ON BACKORDER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Feb 26, 2019

"TAKATA RECALL" MERCEDES-BENZ HAS CONSISTENTLY BEEN PUSHING BACK THE REPAIR DATE FOR MY VEHICLE. THE INITIAL REPAIR DATE WAS AUGUST 2018, WHICH THEN A LETTER RECEIVED NOTING IT WOULD BE REMEDIED IN DECEMBER. WHEN DECEMBER ARRIVED, MY LOCAL DEALER NOTED THAT MY VIN SHOWS THAT THERE IS NO LONGER AN EXPECTED REPAIR DATE. I CONTACTED MERCEDES-BENZ DIRECTLY AND THEY JUST NOTED THAT THERE IS NO REMEDY EXPECTED ANYTIME SOON. THE COMPANY HAS ALSO REFUSED TO PROVIDE A VEHICLE IN THE MEANTIME WHILE A REMEDY IS BEING FOUND. PERSONALLY, THE TAKATA AIRBAG ISSUE IS WORRISOME TO MYSELF AND MY FAMILY AND THE FACT THAT MERCEDES-BENZ DOES NOT FEEL ANY SYMPATHY AND WILL NOT PROVIDE ANOTHER VEHICLE DUE TO THE MAJOR SAFETY CONCERNS IS SIMPLY UNPROFESSIONAL. MANY OTHER AUTOMAKERS IS PROVIDING VEHICLES TO THEIR CLIENTS, AND MERCEDES-BENZ SHOULD BE DOING THE SAME. THEY MUST REALIZE THEY PEOPLE DO TRAVEL TO AREAS THEY DO EXPERIENCE HIGH CORROSION RATES AND THEREFORE, THEY ARE MORE LIKELY TO BE AFFECTED THAN THE AVERAGE VEHICLE. MERCEDES-BENZ SHOULD REALLY RETHINK THEIR STANCE ON THESE RECALLS FOR THEIR CLIENTS.

Feb 26, 2019

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ E350A. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SUN MOTOR CARS., INC (6677 CARLISLE PIKE, MECHANICSBURG, PA 17050, (717) 691-3333) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Feb 25, 2019

2011 MERCEDES BENZ. CONSUMER WRITES IN REGARDS TO TAKATA AIRBAG SAFETY RECALL. *LD *TR

Feb 13, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WEST HERR FORD OF ROCHESTER (4545 W RIDGE RD, ROCHESTER, NY 14626, (585) 352-1200) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Feb 12, 2019

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF KANSAS CITY (13851 MADISON AVE, KANSAS CITY, MO 64145, (816) 943-7000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *DT*JB *DT

Feb 11, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF NASHVILLE (630 BAKERS BRIDGE AVE, FRANKLIN, TN 37067, (800) 770-5582) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Feb 8, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF SOUTH CHARLOTTE (950 N POLK ST, PINEVILLE, NC 28134, (704) 837-7955) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. *DT

Feb 5, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V000000 (AIR BAGS) AND 17V017000 (AIR BAGS). THE CONTACT CALLED MERCEDES-BENZ OF NORTH PALM BEACH AT 561-848-2900 (LOCATED AT 9275 FL A1AALT, NORTH PALM BEACH, FL 33403) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Jan 23, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ E350. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO COMPLETE THE REPAIRS. MERCEDES-BENZ OF ARCADIA (101 N SANTA ANITA AVE, ARCADIA, CA 91006) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Jan 15, 2019

TAKATA AIRBAG RECALL I RECEIVED THE FIRST LETTER IN THE MAIL ON MAY, 2016 EXPLAINING TO ME THAT ALL MERCEDES-BENS 2005 ' 2014 WHERE PART OF THE TAKATA AIRBAG RECALL AND MERCEDES WOULD BE WORKING WITH THE NHTSA TO REMEDY THE PROBLEM. ALSO, THEY TOLD ME ANOTHER LETTER WOULD ARRIVE NOTIFYING ME I COULD BRING MY VEHICLE TO MY LOCAL DEALERSHIP. A FEW MONTH LATER L RECEIVED A POSTCARD TELLING ME TO GO ON THE INTERNET TO UPDATE MY INFORMATION. THEN A YEAR AND A HALF LATER ON DECEMBER, 2017 I RECEIVED THE SECOND LETTER TELLING ME MY VEHICLE IS PART OF PRIORITY GROUP 4 AND REPLACEMENT PARTS WON'T BE AVAILABLE UNTIL MARCH 31, 2018. ON JANUARY, 2018 I RECEIVE THE THIRD LETTER TELLING ME MY VEHICLE IS NOW BEING MOVED TO PRIORITY GROUP 6 AND REPLACEMENT PARTS WON'T BE AVAILABLE UNTIL SEPTEMBER 30, 2018. ON JANUARY, 2019 A YEAR SINCE I RECEIVED THE LAST LETTER I WENT ON TO HTTPS://WWW.MBUSA.COM/RECALL AND I PUT IN MY INFORMATION AND THE WEBSITE TOLD ME THE PART AVAILABILITY IS EXPECTED FOR JULY, 2019. I FEEL MERCEDES DOESN'T WANT TO ACTUALLY FIX THE PROBLEM SINCE THEY STILL HAVE TO PAY THEIR EMPLOYEES TIME AND LABOR FOR A JOB THAT IS FREE. IN ADDITION, I'M AFRAID TO LET ANYONE ELSE DRIVE MY VEHICLE SINCE I FEEL UNSAFE DRIVING THE VEHICLE MYSELF. ALSO, MY GRANDSON HAD THIS SAME PROBLEM WITH HIS TOYOTA RAV-4 2004 HE GOT THE LETTER IN THE MAIL CALLED A LOCAL DEALERSHIP; THEY IMMEDIATELY SET HIM UP WITH AN APPOINTMENT BECAUSE THE LADY ON THE PHONE SAID IT HAD TO BE DONE ASAP. THAT WEEKEND MY GRANDSON BROUGHT HIS VEHICLE IN AND THEY FIXED IT WITHIN A COUPLE OF HOURS. ALMOST THREE YEARS LATER FEBRUARY 9, 2016 ' JANUARY 15, 2019 MERCEDES STILL HASN'T FIXED MY AIRBAG AND I FEEL THEY ARE TREATING MY SITUATION AS NO BIG DEAL. LASTLY, IF MERCEDES NEVER FIXES THE AIRBAG I MIGHT NOT BE ABLE TO EVER SELL MY VEHICLE WHEN THE TIME COMES SINCE I STILL HAVE THE FAULTY TAKATA AIRBAG INSTALLED.

Mileage: 70,000

Dec 15, 2018

TAKATA INFLATORS RECALL BUT THE MERCEDES DEALERSHIP HAS NOT YET REPLACED THE AIRBAG.

Dec 10, 2018

TAKATA RECALL PER INSTRUCTIONS ON THE WEBSITE " IF THE MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL FOR YOUR VEHICLE IN A TIMELY MANNER, PLEASE CONTACT THE NHTSA VEHICLE SAFETY HOTLINE" I AM PROVIDING THIS MESSAGE TO ADVISE THAT PARTS ARE STILL UNAVAILABLE FOR THIS RECALL WHICH WAS ISSUED FEBRUARY 9, 2016

Dec 10, 2018

2011 MERCEDES BENZ E CLASS. CONSUMER WRITES IN REGARDS TO TAKATA AIRBAG SAFETY RECALL. *LD *JS *TR

Nov 24, 2018

MY VEHICLES AIRBAGS STILL HAVE NOT BEEN RESOLVED. I RECEIVED A LETTER REGARDING RECALL BUT NO MORE INFORMATION HAS BEEN RECEIVED.

Nov 19, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS). THE DEALER (MERCEDES-BENZ OF JACKSONVILLE, 10231 ATLANTIC BLVD, JACKSONVILLE, FL 32225, 856-955-5901) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO NHTSA. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT CONSUMER STATED RECALL REPAIR COMPLETED JAN. 10, 2019.

Nov 5, 2018

TAKATA RECALL. I HAVE BEEN COMPLAINING TO MY LOCAL MECEDES BENZ DEALER THAT MY SRS LIGHT IS NOW ON. I FEEL THIS IS PUTTING ME IN A DANGEROUS SITUATION BECAUSE THERE IS A RECALL TO FIX THE AIRBAG. I FEEL MY CAR SHOULD BE A PRIORITY AS ONE OF THE FIRST TO GET FIXED SINCE THE WARNING IS THERE NOW. I FEEL MY LIFE AND THOSE OF MY LOVED ONES ARE UNNECESSARILY BEING PUT IN HARMS WAY WHEN THEY CAN FIX THIS ISSUE IMMEDIATELY. I WANT TAKATA TO ISSUE ME A VOUCHER FOR MY MERCEDES TO BE CHECKED IMMEDIATELY. I KNOW OTHER CARS NEED TO BE CHANGED BUT THEIRS IS NOT DISPLAYING A "WARNING" THAT SOMETHING IS WRONG RIGHT NOW. PLEASE HELP.

Mileage: 94,300

Oct 30, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) IN 2016; HOWEVER, THE PARTS WERE NOT AVAILABLE. THE DEALER MERCEDES-BENZ OF WEST CHESTER (1260 WILMINGTON PIKE, WEST CHESTER, PA 19382. 484-313-1100) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER INFORMED THE CONTACT TO NOTIFY NHTSA. THE CONTACT WAS CONCERNED THAT HER AIR BAGS MAY INADVERTENTLY DEPLOY AS THE CONTACT WAS MOVING TO MISSISSIPPI. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT*JB

Oct 29, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES BENZ E-350. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) AND STATED THAT THE MANUFACTURER HAD FAILED TO REPAIR THE VEHICLE WITHIN A REASONABLE AMOUNT OF TIME. THE DEALER WAS NOT CONTACTED TO CONFIRM THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Oct 2, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ E350W. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED REGARDING PART AVAILABILITY AND STATED THAT THE PART MAY BECOME AVAILABLE IN MID DECEMBER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Sep 20, 2018

TAKATA RECALL... I AM GETTING THE RUN AROUND ON MY AIRBAGS. MY AIRBAG RECALL HAS BEEN PENDING FOR YEARS... THIS IS A 2011 CAR, SHOULD NOT STILL BE PENDING.

Sep 18, 2018

TAKATA RECALL. MY COMPLAINT IS ALMOST 3 YEARS OPEN RECALL AND THEY CANT JUST REPLACE THE AIR BAG MODULE.

Sep 6, 2018

TAKATA RECALL HAS STILL NOT BEEN OFFERED

Aug 5, 2018

TAKATA RECALL. THE DEALERSHIP SAID THERE IS NO REMEDY TO FIX IT.

Aug 4, 2018

TAKATA RECALL THIS MERCEDES RECALL WAS INITIATED IN JUNE 2016 AND PRIORITY WAS GIVEN TO OLDER CARS IN WARMER CLIMATES. WE LIVE IN FLORIDA AND WE HAVE A 2011 E350 CONVERTIBLE. TODAYS DATE IS AUG 4TH 2018 OVER TWO YEARS LATER, SEVERAL MISSED DEADLINES HAVE COME AND GONE WITH VAGUE EXCUSES ABOUT AIRBAG AVAILABILITY. WHEN IS THE NHTSA GOING TO INTERVENE? I JUST CALLED MY LOCAL ORANGE PARK MB DEALERSHIP AND WAS TOLD MAYBE BY DECEMBER THE AIRBAGS WILL ARRIVE. SORRY, I JUST DO NOT BELIEVE THEM BASED ON THEIR TRACK RECORD. WHAT IF THE AIR BAG GOES OFF AND MY WIFE AND 11YR OLD SON ARE KILLED? THIS IS A LIFE THREATENING ISSUE, BASICALLY THE CARS COULD KILL THE DRIVERS. SURELY THIS IS WHAT NHTSA IS SETUP FOR? DOES THIS AGENCY HAVE ANY POWERS TO ACT AND PROTECT CONSUMERS? PLEASE DO SOMETHING BEFORE MORE PEOPLE DIE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 34,829

Jun 29, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF CORAL GABLES (300 ALMERIA AVE, CORAL GABLES, FL) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDIES UNTIL DECEMBER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Jun 22, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS), WHICH INDICATED THAT THE PARTS NEEDED TO PERFORM THE REPAIR WERE UNAVAILABLE. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Jun 15, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT TO CALL NHTSA. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Jun 11, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (FLETCHER JONES MOTORCARS, 3300 JAMBOREE RD, NEWPORT BEACH, CA 92660) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Jun 8, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (NAPLETON AUTO WERKS, 6600 EAST RIVERSIDE BLVD, LOVES PARK, IL 61111) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TT *JS

May 29, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF SAN DIEGO (4750 KEARNY MESA RD, SAN DIEGO, CA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR; HOWEVER, THEY COULD BE OBTAINED IF THE CONTACT WERE TO PAY FOR THE REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

May 26, 2018

TAKATA RECALL MY YEAR OF CAR, ZONE AND BEING DRIVER'S SIDE AIRBAG SHOULD MAKE MY CAR A PRIORITY IN THE RECALL. IT HAS BEEN 2 YEARS SINCE THE INITIAL NOTICE OF A RECALL. I HAVE FILED A PREVIOUS COMPLAINT WITH NHTSA- WHEN IS REAL ACTION GOING TO HAPPEN THIS IS NOT OK TO GIVE DATES CAR WILL BE FIXED LAST TIME WAS MARCH 2018 BUT NOW MAY 26TH AND NOTHING AGAIN!!

May 21, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (MERCEDES-BENZ OF MELBOURNE, 509 E NASA BLVD, MELBOURNE, FL 32901, (321) 557-9342) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

May 17, 2018

TAKATA RECALL. I HAVE BEEN TRYING FOR WEEKS TO GET MY AIRBAGS REPLACED AND MERCEDES BENZ OF DELRAY FLORIDA KEEP TELLING ME THEY WILL LET ME KNOW, THEY ARE ONLY UP TO THE 2009. THIS IS UNACCEPTABLE, CAN YOU PLEASE HELP.

Apr 23, 2018

TAKATA RECALL, SEVEN YEARS, NO REMEDY, NO TIMELINE OR ESTIMATE FOR REMEDY.

Feb 7, 2018

TAKATA RECALL NOTHING HAS HAPPENED YET? THE PROBLEM IS I DO NOT WANT TO WAIT FOR EVIDENCE OF SERIOUS INJURY TO MYSELF OR MY PASSENGERS. WHY ARE THEY NOT REQUIRED TO REPLACE YOUR VEHICLE KNOWING YOUR DRIVING A DEFECTIVE CAR?

Mileage: 86,000

Feb 6, 2018

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 116V36300 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PARK PLACE MOTORCARS MERCEDES-BENZ DALLAS (6113 LEMMON AVE, DALLAS, TX) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT PROVIDED. *TT *TR

Jan 30, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF MELBOURNE (509 E NASA BLVD, MELBOURNE, FL) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Jan 28, 2018

I HAVE BEEN WAITING FOR REPLACEMENT SENCE 5/1/16 WHAT IS GOING ON IT NOW 1/28/18 ALMOST 2 YEARS WITH OUT REPLACEMENT.PLEASE LET ME NO WHEN I CAN GET THIS REPLACEED. THANK YOU

Jan 18, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF WESLEY CHAPEL AT (813) 200-7788 (LOCATED AT 2383 WILLOW OAK DR, WESLEY CHAPEL, FL 33544) WHERE IT WAS CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Dec 30, 2017

AS OF MID DECEMBER 2017, THE MERCEDES BENZ OF WHITE PLAINS CAILMS THE AIR BAG ISSUE IS NOT RESOLVED YET. WAITING ON RECALL FOR A VERY LONG TIME SO THAT AIRBAGS CAN BE CORRECTED

Dec 28, 2017

I HAVE RECEIVED A LETTER FROM MERCEDES BENZ USA, DATED DECEMBER 2017, INFORMING ME (AGAIN) THAT THE DRIVER'S SIDE AIRBAG IS ON RECALL, BUT THAT NO PART IS YET AVAILABLE FOR REPLACEMENT. I AM TO BE NOTIFIED WHEN PART BECOMES AVAILABLE. THE PROBLEM IS THAT I LIVE ON KAUA'I AND THE NEAREST AUTHORIZED MERCEDES DEALER IS MERCEDES BENZ OF HONOLULU. IT WOULD COST ME SEVERAL HUNDRED DOLLARS TO HAVE THE CAR BARGED TO AND FROM HONOLULU AND WOULD BE A GREAT INCONVENIENCE AS BOTH I AND MY SPOUSE ARE DISABLED. I WOULD REQUEST THAT I (AND OTHER MB OWNERS ON THE ISLAND) RECEIVE THE PART WHEN IT BECOMES AVAILABLE AND TAKE IT TO THE ON-ISLAND GARAGE THAT HANDLES REPAIRS OF MERCEDES AND OTHER SUCH VEHICLES, AS THERE IS NO LOCAL DEALER.

Mileage: 66,500

Dec 22, 2017

REPLACEMENT RECALL WAS NEVER RESOLVED

Dec 22, 2017

"TAKATA RECALL" - 2 AIRBAGS RECALLS FOR FRONT DRIVER AND PASSENGER AIRBAGS. BEEN WAITING FOR 2 YEARS AND STILL SHOWING REMEDY BOT AVAILABLE. THANKS

Dec 19, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BETTEN IMPORTS (5901 28TH ST SE, GRAND RAPIDS, MI) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Dec 18, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ E350A. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 AND 16V363000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF HOUSTON NORTH AT (281) 305-8970 (17510 NORTH FWY, HOUSTON, TX 77090) AND MERCEDES-BENZ OF SOUTH CHARLOTTE AT (704) 837-7955 (950 N POLK ST, PINEVILLE, NC 28134) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.

Dec 12, 2017

TAKATA RECALL NHTSA RECALL NUMBER 16V081 WAS ISSUED ON FEBRUARY 11, 2017. NEARLY TWO YEARS LATER, NO REMEDIATION IS YET AVAILABLE. I AM THE CURRENT OWNER AND A RESIDENT OF MARIETTA, GEORGIA. THIS VEHICLE WAS ORIGINALLY SOLD AND REGISTERED IN FLORIDA MEANING THAT THIS VEHICLE HAS SPENT THE VAST MAJORITY OF IT'S LIFE IN A HIGH HUMIDITY ENVIRONMENT. WITH TAKATA RECENTLY DECLARING BANKRUPTCY, WHAT IS BEING DONE ABOUT THE POTENTIALLY HAZARDOUS AIRBAGS IN MY VEHICLE? MERCEDES-BENZ IS ABLE TO TELL ME NOTHING. I FIND THIS SITUATION TO BE UNACCEPTABLE.

Mileage: 30,000

Nov 22, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V363000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO CRITZ MERCEDES-BENZ OF SAVANNAH (7000 ABERCORN ST, SAVANNAH, GA 31406, PHONE: (912) 354-7000), BUT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Nov 16, 2017

TAKATA RECALL. I KEEP GETTING NOTICES TO CALL MY DEALER FOR A FREE REPLACEMENT.IT HAS BEEN SEVERAL YEARS AND THE ONE AND ONLY DEALER ON THIS ISLAND HAS NOT RECEIVED ANY REPLACEMENT AIRBAGS TO DATE. I WANT A REPLACEMENT

Nov 13, 2017

"TAKATA RECALL" I THINK IT HAS BEEN ABOUT 2 YEARS SINCE HEARING ABOUT A RECALL AND STILL HAVE NOT BEEN NOTIFIED TO BRING THE CAR IN TO HAVE THE AIRBAGS REPLACED

Nov 13, 2017

STILL NO PARTS AVAILABLE; IT'S BEEN YEARS. TAKATA EVEN SENT A NOTICE THEY WERE FILING BANKRUPTCY AND IN THE SAME POSTCARD SAID YOU CAN GET YOUR AIRBAG REPLACED BUT THAT IS NOT TRUE. PER MERCEDES, PARTS NOT YET AVAILABLE, EVEN IN THE HIGH-RISK (HIGH HUMIDITY) AREAS LIKE WHERE I AM. UNREAL!

Nov 13, 2017

I RECEIVED TWO RECALL NOTICES AND CONTACTED THE NEAREST DEALER FOR REPLARING THE AIRBAGS. I HAVE BEEN TOLD THAT THE PARTS HAD NOT BEEN ARRIVED. THEY ARE STILL NOT BEING REPAIRED/REPLACED.

Nov 10, 2017

TAKATA RECALL: PENSKE MERCEDES DOES NOT YET HAVE REPLACEMENT PARTS.

Nov 8, 2017

THE MANUFACTURER AND MERCEDES DEALERS HAVE FAILED OR ARE UNABLE TO REMEDY THIS SAFETY RECALL FOR TAKADA AIRBAG FOR MY VEHICLE IN A TIMELY MANNER.

Nov 8, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (MERCEDES-BENZ OF NORTH PALM BEACH, 9275 FL A1A ALT, NORTH PALM BEACH, FL 33403, (561) 848-2900) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS CONTACTED. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Nov 7, 2017

TAKATA RECALL - IT'S BEEN OVER A YEAR SINCE THE RECALL AND DEALER STILL SAYS THERE ARE NO REPLACEMENT PARTS

Nov 6, 2017

TAKATA RECALL, MY LOCAL MERCEDES DEALER HAS NOT RECEIVED THE REPLACEMENT AIRBAGS AND DOESN'T KNOW WHEN THEY WILL GET THE REPLACEMENT.

Nov 4, 2017

I HAVE CONTACTED MERCEDES REPEATEDLY FOR 18 MONTHS ABOUT RECALL OF PASSENGER SIDE AIRBAG. I KEEP BEING TOLD THAT THEY DO NOT HAVE THE PARTS TO FIX IT. I AM ISSUING THIS COMPLAINT BECAUSE I KNOW OF OTHERS (HONDA) THAT SEEM TO BE ABLE TO GET THE PARTS AND DO THE REPAIRS. I AM CONCERNED ABOUT PASSENGER SAFETY AND MY WIFE WILL NOT RIDE IN THE CAR BECAUSE OF THIS. WHAT CAN I DO OR CAN YOU HELP ME GET THE NECESSARY REPAIR?

Nov 2, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (MERCEDES-BENZ OF WEST CHESTER, 1260 WILMINGTON PIKE, WEST CHESTER, PA 19382, (484) 313-1100) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Nov 1, 2017

TAKATA RECALL DRIVER SIDE AIR BAG RECALL SENT IN FEB. 2016 AND RECALL ON PASSENGER SIDE AIR BAGS ON MAR 2016 HOWEVER WE HAVE YET TO GET ISSUE RESOLVED. CONTACTED DEALERSHIP MANY TIMES WITHOUT ANY USEFUL INFORMATION ON THE REPLACEMENT OF THE AIR BAGS.

Oct 31, 2017

CALLED FORT WASHINGTON MERCEDES TO SCHEDULE AN APPOINTMENT TO REPLACE THE AIRBAGS. THE REP OVER THE PHONE TOLD ME THE PARTS ARE NOT AVAILABLE IN THE NORTH AMERICA AND IT HAS BEEN OVER 18 MONTHS NOW, YOU HAVE RECIEVED THE MAIL AS THEY CHANGED OWNERSHIPS OF THE AIRBAG COMPANY.

Oct 31, 2017

TAKATA RECALL NO REPLACEMENT AVAILABLE AT MERCEDES BENZ OF GILBERT AZ

Oct 28, 2017

"TAKATA RECALL"- STILL NO REMEDY TO THE RECALL AND COMPANY HAS NOW FILED BANKRUPTCY.

Oct 27, 2017

TAKATA RECALL: THE FRONT DRIVER'S AIRBAG IN MY CAR IS UNDER RECALL FROM A NOTICE I RECEIVED FROM MERCEDES-BENZ ON 2/11/2016. I HAVE STILL NOT RECEIVED A FIX FROM MB ON MY AIRBAG AS OF 10/27/2017. I AM CONCERNED I COULD BE HURT OR KILLED IF MY AIRBAG GOES OFF.

Mileage: 50,000

Oct 27, 2017

TAKATA RECALL. CALLED DEALER YEAR AGO FEB 2016 AND WAS TOLD THEY WOULD BE IN TOUCH TO SCHEDULE REPAIR. CALLED TODAY TO FOLLOW UP 10/27/2017 , DEALER REPS REDIRECT MY CALL TO THE IL DEPT OF INSURANCE. WHEN I CALL THE DEALER BACK. 1. DEALER IS NOT RESPONSIBLE, CALL MERCEDES. 2. CALLED MERCEDES, READ FAQS 3. READ FAQS CALLED DEALER. 4. WE DON'T HAVE PARTS. 5. WE DON'T KNOW ANYTHING ABOUT PARTS. 6. WE WILL CALL YOU JUST AS SOON AS WE HAVE THE PARTS BUT WE DON'T KNOW ANYTHING ABOUT THE PARTS. 7. CALL TAKATA. CALLED TAKATA. NADA. 8 CALLED DEALER, DON'T CALL US, WE WILL CALL YOU. WHEN? WE HAVE NO IDEA. THERE IS A BANKRUPTCY. BUT THE NOTICE SAYS THERE IS NO CONNECTION. CALL MERCEDES. NOTHING IS BEING DONE, ALTHOUGH THE NOTICE FROM TAKATA, SPECIFICALLY STATES THAT INSPITE OF THE RESTRUCTURING THE DEALER IS RESPONSIBLE TO SCHEDULE REPAIRS. MEANWHILE THE DEALER HAS TURNED INTO A BANKRUPTCY SPECIALIST AND IS HIDING BEHIND AND DELIBERATELY PROPAGATING MISCONCEPTIONS THAT SINCE THIS RESTRUCTURING IS HAPPENING THEY HAVE NO FURTHER OBLIGATION. I.E. WE DON'T KNOW, WE CAN'T SCHEDULE, IT WILL PROBABLY BE ALRIGHT, CALL A 800 NUMBER SOMEPLACE ELSE. HERE IS AN 800 NUMBER 800 222 0100 AT MERCEDES AND WHEN YOU CALL THAT NUMBER IT IS THE SAME STORY. THE PROBLEM IS SYSTEMIC, CORPORATE, DELIBERATE, COLLUSIVE AND DONE WITH THE INTENT TO AVOID ADDRESSING THE PROBLEM.

Mileage: 60,000

Oct 26, 2017

TAKATA RECALL I CONTACTED MERCEDES BENZ OF NAPLES (FLORIDA) (239) 227-2622, AFTER RECEIVING A "LEGAL NOTICE FOR OWNERS OF VEHICLES WITH TAKATA AIRBAG INFLATORS" AND THEY SAID "THERE IS NOTHING WE CAN DO" BECAUSE THEY DO NOT HAVE THE PARTS. HOW DO I GET THE PARTS REPLACED IN A TIMELY MANOR?

Mileage: 32,000

Oct 26, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT RECEIVED A RECALL NOTICE OVER A YEAR AGO. THE DEALER (NEW COUNTRY MOTOR CARS, INC, 1 WESTON ST, HARTFORD, CT 06120 (860) 278-2000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT STATED THAT SHE RECENTLY RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HER THAT THEY FILED FOR BANKRUPTCY. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Oct 21, 2017

TAKATA AIRBAG RECALL

Oct 21, 2017

TAKATA RECALL, IT HAS BEEN AN EXTREMELY LONG TIME TO GET MY AIRBAG REPLACED AND I AM AFRAID OF DRIVING MY CAR BECAUSE OF THE POSSIBILITY OF HAVING THE AIRBAG INFLATE AND HAVE METAL FRAGMENTS DEPLOYED AT MY (DRIVER) OR MY PASSENGERS FACES.

Oct 20, 2017

TAKATA RECALL

Oct 4, 2017

2011 MERCEDES E350. CONSUMER WRITES IN REGARDS TO DRIVER AND PASSENGER SIDE AIRBAG INFLATOR SAFETY RECALLS. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT TIME COMPLETING THE RECALL REPAIR. UPDATED 10/04/2017*JS

Aug 3, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE SANTA BARBARA AUTO GROUP DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Jun 12, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE DEALER WAS CONTACTED AT 309-740-7951 AND CONFIRMED THAT THE VEHICLE WAS NOT ABLE TO BE SERVICED UNTIL THE FALL OF 2017. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

Jun 8, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT PARTS WERE NOT AVAILABLE. THE CONTACT DID NOT SPEAK TO A DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR BOTH RECALLS.

May 3, 2017

THE FRONT PASSENGER SIDE AIRBAG WAS DEFECTIVE AND NEEDED TO BE REPLACED. THIS IS A MANUFACTURER'S ISSUE AND THE COST OF REPLACEMENT SHOULD BE PAID BY THE MANUFACTURER. THE VEHICLE IS A 2011 WITH 42,000 MILES AND NEVER BEEN IN AN ACCIDENT. ## VIN PASSED ## MERCEDES BENZ E 350 CABRIOLET ##

Mar 28, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V363000 (AIR BAGS) AND 16V081000 (AIR BAGS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Mar 23, 2017

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ E350. WHEN THE VEHICLE WAS STARTED OR WHILE DRIVING VARIOUS SPEEDS, THE SERVICE SRS AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE AIR BAG SENSOR FAILED, BUT A REPAIR WAS UNKNOWN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,914.

Mileage: 3,914

Mar 22, 2017

TAKATA RECALL. I'VE RECEIVED 3 NOTICES BY MERCEDES BENZ TO REPLACE MY TAKATA AIRBAGS. HOWEVER, MY DEALER SAYS THEY DO NOT HAVE THE PARTS. I'VE CONTACTED THEM REPEATEDLY OVER THE PAST YEAR. MERCEDES BENZ IN CARLSBAD CALIFORNIA STATES THEY CANNOT FIX MY AIRBAGS WITHOUT PARTS AND THEY DO NOT KNOW WHEN THE PARTS WILL ARRIVE. PLEASE HELP GET MY CAR FIXED. I'M AFRAID TO DRIVE IT.

Mileage: 18,000

Dec 25, 2016

TAKATA RECALL. I WAS INFORMED THAT THE DRIVER AND PASSENGER AIRBAGS HAD BOTH BEEN ISSUED A RECALL NOTICE. I CALLED MERCEDES-BENZ OF NAPLES IN NAPLES FLORIDA AND THEY SAID THEY COULD NOT GET REPLACEMENT PARTS. IT HAS BEEN SIX MONTHS AND NO WORD WHEN I MIGHT EXPECT A REMEDY. I WANT AN ANSWER AS TO WHEN I CAN EXPECT REPLACEMENT OF THESE AIR BAGS.

Mileage: 26,210

Nov 16, 2016

TAKATA RECALL

Nov 3, 2016

TAKATA RECALL. MERCEDES BENZ (MBZ) SENT LETTER DATED APRIL 2016 NOTIFYING ME OF DRIVER'S SIDE AIRBAG INFLATOR RECALL AND ANOTHER LETTER DATED AUGUST 2016 NOTIFYING ME OF FRONT PASSENGER SIDE AIRBAG INFLATOR RECALL. AS YET I HAVE RECEIVED NO INFORMATION FROM MBZ AS TO WHEN A REPLACEMENT PART WILL EVEN BECOME AVAILABLE, LET ALONE READY FOR INSTALLATION. NEITHER OF THE SUBJECT AIRBAGS HAS DEPLOYED, BUT I AM CONCERNED THAT THIS PROBLEM IS NOT BEING ADDRESSED IN A TIMELY MATTER. IN THE MEANTIME, THIS VEHICLE HAS A POTENTIALLY VERY DANGEROUS PROBLEM.

Aug 29, 2016

TAKATA RECALL . MERCEDES HAS SENT 2 LETTERS INDICATING DEATH MAY OCCUR FROM DEFECTIVE AIRBAGS. DEFECT IS EVEN MORE SERIOUS FOR US BECAUSE WE ARE ON A BLOOD THINNER AND BLEEDING CAUSED BY DEFECT COULD NOT BE STOPPED. DEALER INDICATES THAT CAR MAY NOT BE SOLD OR DRIVEN. MERCEDES SHOULD EITHER CORRECT DEFECT OR PROVIDE A REPLACEMENT CAR UNTIL DEFECT IS CORRECTED. THE NYT ARTICLE YESTERDAY INDICATES THAT MOST OTHER CAR COMPANIES, INCLUDING BMW, DO PROVIDE REPLACEMENT CARS. MERCEDES' STONEWALLING IS OUTRAGEOUS PARTICULARLY IN LIGHT OF THIER DECISION TO SAVE A FEW BUCKS AND PUT THE PURCHASERS AT RISK. MERCEDES CHOSE TO BE A CHEAPSKATE AND SHOULD NOW SUFFER THE CONSEQUENCES, NOT US INNOCENT PURCHASERS. THE MERCEDES TELEPHONE HOTLINE IS INOPERATIVE...THEY CLAIM TO BE BUSY AND NEVER ANSWER. THE RECORDING ALSO, CONTRARY TO THE LETTERS, CLAIMS THAT THERE IS NO DANGER? WHICH IS CORRECT? - THE LETTERS OR THE RECORDING? IF IT IS THE LETTERS,THEN THE RECORDING WOULD SEEM TO BE A LIE AND MERCEDES SHOULD BE PUNISHED FOR THAT. THE NHSTA SHOULD BE FINING MERCEDES FOR THEIR STONEWALLING AND DEMAND THAT THEY FIX THE DEFECT OR PROVIDE A REPLACEMENT.

Mileage: 16,000

Aug 19, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 10/05/16*LJ *TR

Aug 5, 2016

TAKATA RECALL: I WAS NOTIFIED IN JANUARY 2016 THAT MY TAKATA AIRBAG COULD CAUSE SERIOUS INJURY AND AS OF TODAY, AUGUST 4,2016 THERE IS NO REMEDY. THE MERCEDES DEALER TELLS ME I SHOULD BE OK TO DRIVE MY CAR BUT I FEEL IF THERE IS A SAFETY ISSUE THAT'S IMPORTANT ENOUGH TO RECALL THEY SHOULD BE REPLACING MY VEHICLE WITH A MODEL THAT DOESN'T HAVE A SAFETY RECALL OR FIXING THE ISSUE. I HAVE HAD NO INJURIES OR ACCIDENTS IN MY VEHICLE. THIS IS A COMPLAINT ABOUT THE DELAY IN FIXING A KNOWN SAFETY ISSUE.

Mileage: 48,000

Oct 15, 2014 Crash

TL* THE CONTACT OWNS A 2011 MERCEDES BENZ E350A. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT CRASHED INTO A DEER AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE DRIVER'S SIDE REAR VIEW MIRROR THAT WAS DAMAGED DURING THE CRASH CAUSED THE AIR BAG WIRING TO MALFUNCTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,000.

Mileage: 39,000

Jun 24, 2013 Crash

I WAS COMING OUT OF THE PARKING GARAGE. I PROCEEDED TO THE ENTRANCE TO GARAGE. THE STREET WAS NARROW FOR TWO CARS TO PASS BY. I MADE A RIGHT TURN FROM THE GARAGE EXIT TO THE NARROW STREET WITH 5 MPH SPEED. THERE WERE TWO CARS ABOUT 25 FEET AWAY ALREADY ON THAT STREET. THOSE TWO CARS WERE WAITING TO MAKE A LEFT OR RIGHT TURN ON MAIN STREET AT THE T JUNCTION. SUDDENLY MY CAR ACCELERATED TO 45 MPH APPROXIMATELY. I APPLIED THE BRAKE BUT THE BRAKE DID NOT EVEN SLOW DOWN THE CAR. WITH THE BRAKE NOT WORKING AND THE CAR ACCELERATING VERY FAST, THE CAR BECAME OUT OF CONTROL. I WAS APPROACHING THE CARS IN FRONT OF ME. IN ORDER TO AVOID HITTING THE CARS IN FRONT OF ME, I STEERED MY CAR TO THE LEFT OF THESE TWO CARS. I WENT FAST BEYOND THESE TWO CARS AND CAME ON THE MAIN ROAD. I NOTICED A CAR WAS COMING CLOSE FROM THE RIGHT SIDE WHICH WOULD HAVE HIT MY CAR. AT THE SAME TIME, I NOTICED THAT ON THE LANE ON LEFT SIDE THERE WAS NO CAR IN CLOSE VICINITY. TO PROTECT OTHER CARS HITTING MY CAR, I STEERED MY CAR TO THE LEFT LANE AND DROVE MY CAR OVER THE CURB. THE CAR WENT OVER THE CURB AND HIT A STREET ELECTRIC POLE. THE CURB AND THE POLE STOPPED THE CAR. THE MIDDLE SECTION OF THE FRONT OF MY CAR HIT THE POLE. THE IMPACT OF SUDDEN STOP DESTROYED THE FRONT MIDDLE PART OF THE CAR AND ALSO SHATTERED THE GLASS WINDSHIELD. THE AIR BAG DID NOT DEPLOY. UPON MY INSISTING, MERCEDES BENZ CHECKED THE CAR FOR SUDDEN ACCELERATION AND BRAKE FAILURE. THEY TOLD US THAT NOTHING WAS MALFUNCTIONING IN MY CAR. I DO NOT TRUST THEM: SO I SEEK YOUR HELP IN THIS INVESTIGATION FOR SUDDEN ACCELERATION AND BRAKE FAILURE AS THEY DID NOT FIND THE CAUSE OF CAR MALFUNCTIONING. I WAS TAKEN TO EMERGENCY FOR TREATMENT IN AN AMBULANCE. I MISSED SEVERAL DAYS FROM OFFICE. I AM STILL PHYSICALLY HURTING ON NECK/SHOULDERS AND CONTINUE TO TAKE PRESCRIPTION PAIN KILLERS; BUT LUCKY TO BE LIVING. *TR

Mileage: 11,145