12
Complaints
2
Crashes
0
Fires
0
Deaths
!

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Air Bags Complaints

Showing 12 of 12
Feb 25, 2023

Had a minor accident no airbags deployed sitting in car I don’t know a month later something around that sitting in car key not in the ignition sitting in the driver seat when all of a sudden a big bang happened and blue out both side airbag by the sunroof sunroof. Was very loud and knocked my head sideways. Nothing had touch the car car hadn’t been hit car was sitting in the driveway with no ignition running no key in the ignition.

Feb 25, 2023

Had a minor accident no airbags deployed sitting in car I don’t know a month later something around that sitting in car key not in the ignition sitting in the driver seat when all of a sudden a big bang happened and blue out both side airbag by the sunroof sunroof. Was very loud and knocked my head sideways. Nothing had touch the car car hadn’t been hit car was sitting in the driveway with no ignition running no key in the ignition.

Apr 18, 2019 130,000 mi

THE WARNING LIGHT INDICATING THAT THE AIRBAG MIGHT NOT DEPLOY IS ILLUMINATED. COULD THIS BE A MANUFRACTURING DEFECT?

Apr 18, 2019 130,000 mi

THE WARNING LIGHT INDICATING THAT THE AIRBAG MIGHT NOT DEPLOY IS ILLUMINATED. COULD THIS BE A MANUFRACTURING DEFECT?

Jul 19, 2017 Crash 50,000 mi

AIRBAG DEPLOYMENT/INFLATION IMPACT INJURES PASSENGER, CAUSING LESION AND BURN. AT A SCHOOL OP SIGN INTERSECTION, MY VEHICAL WAS HIT ON THE DRIVER SIDE (T-BONE), BETWEEN THE FENDER AND THE DRIVER SIDE DOOR, ALL THE SIDE AIRBAGS ON THE LEFT WAS DEPLOYED, THE IMPACT OF THE AIRBAG DEPLOYMENT SEVERELY INJURED MY 9 YEAR OLD DAUGHTER.

Jul 19, 2017 Crash 50,000 mi

AIRBAG DEPLOYMENT/INFLATION IMPACT INJURES PASSENGER, CAUSING LESION AND BURN. AT A SCHOOL OP SIGN INTERSECTION, MY VEHICAL WAS HIT ON THE DRIVER SIDE (T-BONE), BETWEEN THE FENDER AND THE DRIVER SIDE DOOR, ALL THE SIDE AIRBAGS ON THE LEFT WAS DEPLOYED, THE IMPACT OF THE AIRBAG DEPLOYMENT SEVERELY INJURED MY 9 YEAR OLD DAUGHTER.

Nov 7, 2016 25 mi

TAKATA RECALL.

Nov 7, 2016 25 mi

TAKATA RECALL.

Sep 26, 2015 100,102 mi

I AM REFERENCING A MERCEDES BENZ SERVICE BULLETIN P-B-91.60/99E. THE CONTROL CLUSTER SHOWS SRS LIGHT BEING ILLUMINATED. I TOOK MY CAR INTO A MERCEDES DEALER AND PAID TO HAVE CARE ANALYZED. THE MECHANIC INDICATED MY CAR HAS THE FOLLOWING FAULT CODES: DTC 9103 (THE RESISTANCE VALUE IN THE IGNITION CIRCUIT CONTAINING COMPONENT R12/13 IS TOO HIGH) AND DTC 9123 (THE RESISTANCE VALUE IN THE IGNITION CIRCUIT CONTAINING COMPONENT R12/14 IS TOO HIGH). BOTH PERTAINING TO A FAULTY SCM HARNESS LOCATED ON THE STEERING COLUMN. I WAS TOLD THIS IS DANGEROUS AND THAT IN THE EVENT OF A CRASH, MY AIRBAGS WILL NOT DEPLOY. I AM CONCERNED THAT IF MBUSA KNOWS THAT THIS IS AN ISSUE AND HAS EVEN GONE SO FAR AS TO MAKE A SERVICE KIT TO REPAIR HARNESS, WHY ARE THEY NOT RESPONSIBLE TO REPAIR THIS, ESPECIALLY GIVEN THE EXTREME DANGER THIS IS POSING? I HAVE LOOKED INTO THE COST OF THE PARTS, RETAIL AND FOR AROUND $100 TO PURCHASE. THE DEALER WANTS OVER $700 FOR LABOR ALONE, PLUS ANOTHER $250 FOR PARTS. THIS IS SUPPOSED TO BE THE SAFEST CAR COMPANY IN THE WORLD AND I WOULD THINK THAT THIS WOULD BE SOMETHING THEY WOULD WANT TO ADDRESS QUICKLY. FOR THE AMOUNT OF MONEY I PAID FOR THIS VEHICLE, I BELIEVE I SHOULD BE ABLE TO TRUST THAT IT WILL PROTECT ME IN THE EVENT OF A CRASH. I AM VERY AFRAID TO EVEN DRIVE THIS VEHICLE.

Sep 26, 2015 100,102 mi

I AM REFERENCING A MERCEDES BENZ SERVICE BULLETIN P-B-91.60/99E. THE CONTROL CLUSTER SHOWS SRS LIGHT BEING ILLUMINATED. I TOOK MY CAR INTO A MERCEDES DEALER AND PAID TO HAVE CARE ANALYZED. THE MECHANIC INDICATED MY CAR HAS THE FOLLOWING FAULT CODES: DTC 9103 (THE RESISTANCE VALUE IN THE IGNITION CIRCUIT CONTAINING COMPONENT R12/13 IS TOO HIGH) AND DTC 9123 (THE RESISTANCE VALUE IN THE IGNITION CIRCUIT CONTAINING COMPONENT R12/14 IS TOO HIGH). BOTH PERTAINING TO A FAULTY SCM HARNESS LOCATED ON THE STEERING COLUMN. I WAS TOLD THIS IS DANGEROUS AND THAT IN THE EVENT OF A CRASH, MY AIRBAGS WILL NOT DEPLOY. I AM CONCERNED THAT IF MBUSA KNOWS THAT THIS IS AN ISSUE AND HAS EVEN GONE SO FAR AS TO MAKE A SERVICE KIT TO REPAIR HARNESS, WHY ARE THEY NOT RESPONSIBLE TO REPAIR THIS, ESPECIALLY GIVEN THE EXTREME DANGER THIS IS POSING? I HAVE LOOKED INTO THE COST OF THE PARTS, RETAIL AND FOR AROUND $100 TO PURCHASE. THE DEALER WANTS OVER $700 FOR LABOR ALONE, PLUS ANOTHER $250 FOR PARTS. THIS IS SUPPOSED TO BE THE SAFEST CAR COMPANY IN THE WORLD AND I WOULD THINK THAT THIS WOULD BE SOMETHING THEY WOULD WANT TO ADDRESS QUICKLY. FOR THE AMOUNT OF MONEY I PAID FOR THIS VEHICLE, I BELIEVE I SHOULD BE ABLE TO TRUST THAT IT WILL PROTECT ME IN THE EVENT OF A CRASH. I AM VERY AFRAID TO EVEN DRIVE THIS VEHICLE.

May 20, 2010 77,100 mi

DRIVING DOWN THE ROAD WHEN AN ALERT THAT THE SRS SYSTEM HAD DETECTED A FAILURE AND LIT UP ON THE GAUGE CLUSTER. HAD A AN INDEPENDENT MERCEDES SHOP READ CODES WHICH WERE: FAILURE OF SUPPLEMENTAL RESTRAINT SYSTEM ON A 2005 MERCEDES E500 WAGON. THE "SRS" LIGHT CAME ON FOR NO APPARENT REASON. THE CAR WAS TAKEN TO A MERCEDES DEALER FOR REPAIR. THE WIRING HARNESS IN THE STEERING COLUMN THAT SENDS AND RECEIVES DATA TO DRIVERS SIDE AIRBAG 1 CAUSED A FAILURE IN WHAT IS KNOWN AS THE SQUIB FOR THE AFFECTED AIRBAG. THE DEALER TOLD ME THAT IN THE EVENT OF A CRASH THE AIRBAG WOULD NOT DEPLOY. THEY EVEN KNEW ABOUT IT AND HAD A BULLETIN BUT NO RECALL SO I WAS CHARGED ABOUT $735 FOR THE REPAIR. I WAS TOTALLY SHOCKED THAT A BRAND THAT PRIDES ITSELF IN SAFETY TECHNOLOGY WOULD NOT STAND BEHIND THE PRODUCT AND FIX A KNOWN ISSUE ON A GOODWILL CAMPAIGN THAT COULD BE A POTENTIALLY FATAL PARTS FAILURE. THE PROBLEM IS SO COMMON THAT THEY EVEN HAVE A KIT FOR THE WIRING HARNESS FIX. AFTER DOING A LOT READING ON MANY MERCEDES INFO SITES I FOUND OUT IT IS AFFECTING A POTENTIAL OF OVER 100,000 E CLASS CARS AND THE CL CLASS CARS THAT SHARE THE CHASSIS AND MANY COMPONENTS. I AM GLAD I GOT IT FIXED BECAUSE I KNOW HOW MUCH SAFER THE CAR IS WITH A FUNCTIONAL AIRBAG. *TR

May 20, 2010 77,100 mi

DRIVING DOWN THE ROAD WHEN AN ALERT THAT THE SRS SYSTEM HAD DETECTED A FAILURE AND LIT UP ON THE GAUGE CLUSTER. HAD A AN INDEPENDENT MERCEDES SHOP READ CODES WHICH WERE: FAILURE OF SUPPLEMENTAL RESTRAINT SYSTEM ON A 2005 MERCEDES E500 WAGON. THE "SRS" LIGHT CAME ON FOR NO APPARENT REASON. THE CAR WAS TAKEN TO A MERCEDES DEALER FOR REPAIR. THE WIRING HARNESS IN THE STEERING COLUMN THAT SENDS AND RECEIVES DATA TO DRIVERS SIDE AIRBAG 1 CAUSED A FAILURE IN WHAT IS KNOWN AS THE SQUIB FOR THE AFFECTED AIRBAG. THE DEALER TOLD ME THAT IN THE EVENT OF A CRASH THE AIRBAG WOULD NOT DEPLOY. THEY EVEN KNEW ABOUT IT AND HAD A BULLETIN BUT NO RECALL SO I WAS CHARGED ABOUT $735 FOR THE REPAIR. I WAS TOTALLY SHOCKED THAT A BRAND THAT PRIDES ITSELF IN SAFETY TECHNOLOGY WOULD NOT STAND BEHIND THE PRODUCT AND FIX A KNOWN ISSUE ON A GOODWILL CAMPAIGN THAT COULD BE A POTENTIALLY FATAL PARTS FAILURE. THE PROBLEM IS SO COMMON THAT THEY EVEN HAVE A KIT FOR THE WIRING HARNESS FIX. AFTER DOING A LOT READING ON MANY MERCEDES INFO SITES I FOUND OUT IT IS AFFECTING A POTENTIAL OF OVER 100,000 E CLASS CARS AND THE CL CLASS CARS THAT SHARE THE CHASSIS AND MANY COMPONENTS. I AM GLAD I GOT IT FIXED BECAUSE I KNOW HOW MUCH SAFER THE CAR IS WITH A FUNCTIONAL AIRBAG. *TR