Problem Breakdown

Compare to Other Years

Active Recalls (3)

24V874000 Nov 19, 2024 VISIBILITY:SUN/MOON ROOF ASSEMBLY

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof p...

22V954000 Dec 23, 2022 VISIBILITY:SUN/MOON ROOF ASSEMBLY

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The glass sunroof pan...

19V918000 Dec 20, 2019 VISIBILITY:SUN/MOON ROOF ASSEMBLY

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detachin...

Complaints

Showing 20 of 36
Feb 7, 2025 Visibility/wiper

The panaramic sunroof had gotten stuck open and gears or something are not engaging at times, sounds like motor grinds and the sunroof slips off track and closed unevenly. Will not open back up.

Feb 7, 2025 Unknown Or Other

The panaramic sunroof had gotten stuck open and gears or something are not engaging at times, sounds like motor grinds and the sunroof slips off track and closed unevenly. Will not open back up.

Feb 7, 2025 Visibility/wiper

The panaramic sunroof had gotten stuck open and gears or something are not engaging at times, sounds like motor grinds and the sunroof slips off track and closed unevenly. Will not open back up.

Feb 7, 2025 Unknown Or Other

The panaramic sunroof had gotten stuck open and gears or something are not engaging at times, sounds like motor grinds and the sunroof slips off track and closed unevenly. Will not open back up.

Jan 23, 2025 Fuel/propulsion System

The seal that connects the fuel level sensor to the fuel tank has failed, allowing fuel to leak onto the top of the tank when it’s filled. This creates a serious risk of fire or explosion. Unfortunately, Mercedes does not offer a remedy unless you pay a prohibitively high fee.

Jan 23, 2025 Fuel/propulsion System

The seal that connects the fuel level sensor to the fuel tank has failed, allowing fuel to leak onto the top of the tank when it’s filled. This creates a serious risk of fire or explosion. Unfortunately, Mercedes does not offer a remedy unless you pay a prohibitively high fee.

May 3, 2024 Fuel/propulsion System

I filled the vehicle up with gas and it started smelling very strong of gas for the next two weeks and I discovered gas underneath the driver's rear seat... I cleaned up the gas but continued to smell strong fuel Vapors and I'm just below three quarters of a tank the 15-year warranty is over. The Me...

May 3, 2024 Fuel/propulsion System

I filled the vehicle up with gas and it started smelling very strong of gas for the next two weeks and I discovered gas underneath the driver's rear seat... I cleaned up the gas but continued to smell strong fuel Vapors and I'm just below three quarters of a tank the 15-year warranty is over. The Me...

Jan 15, 2022 Service Brakes

In the fall of 2021 the car started to received errors related to the ABS control unit that failed preventing 1) antilock braking, control of ESP (limiting poor handling), and cruise control. At the time of the failure, the car only had 31,552 miles and was properly maintained. MB has extended a w...

Jan 15, 2022 Vehicle Speed Control

In the fall of 2021 the car started to received errors related to the ABS control unit that failed preventing 1) antilock braking, control of ESP (limiting poor handling), and cruise control. At the time of the failure, the car only had 31,552 miles and was properly maintained. MB has extended a w...

Jan 15, 2022 Service Brakes

In the fall of 2021 the car started to received errors related to the ABS control unit that failed preventing 1) antilock braking, control of ESP (limiting poor handling), and cruise control. At the time of the failure, the car only had 31,552 miles and was properly maintained. MB has extended a w...

Jan 15, 2022 Vehicle Speed Control

In the fall of 2021 the car started to received errors related to the ABS control unit that failed preventing 1) antilock braking, control of ESP (limiting poor handling), and cruise control. At the time of the failure, the car only had 31,552 miles and was properly maintained. MB has extended a w...

Jan 8, 2021 Visibility 115,018 mi

TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ E550. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V918000 (VISIBILITY) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. TH...

Jan 8, 2021 Visibility 115,018 mi

TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ E550. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V918000 (VISIBILITY) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. TH...

Sep 30, 2019 Fuel/propulsion System 160,000 mi

TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ E550. WHILE OPERATING THE VEHICLE, THE FUEL GAUGE DISPLAYED INACCURATE FUEL LEVELS AND A STRONG ODOR OF FUEL WAS PRESENT COMING FROM THE EXHAUST. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF AUSTIN (6757 AIRPORT BLVD, AUSTIN, TX) WHERE IT WAS DIAGNOSED THAT THE...

Sep 30, 2019 Fuel/propulsion System 160,000 mi

TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ E550. WHILE OPERATING THE VEHICLE, THE FUEL GAUGE DISPLAYED INACCURATE FUEL LEVELS AND A STRONG ODOR OF FUEL WAS PRESENT COMING FROM THE EXHAUST. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF AUSTIN (6757 AIRPORT BLVD, AUSTIN, TX) WHERE IT WAS DIAGNOSED THAT THE...

Jan 3, 2017 Fuel/propulsion System

I HAVE BEEN REPORTED TO HAVE A FUEL LEAK.

Jan 3, 2017 Fuel/propulsion System

I HAVE BEEN REPORTED TO HAVE A FUEL LEAK.

Jan 5, 2015 Fuel System, Gasoline 60,213 mi

RELATED TO CASE# EA13003 I RECENTLY PURCHASED A PRE-OWNED 2008 E550 WITH 59K MILES IN DECEMBER 2014. AFTER FILL-UP, I NOTICED A FAINT FUEL SMELL ON THE DRIVERS REAR AREA NEAR THE REAR WHEEL. I HAVE ALSO OPENED UP THE ACCESS HATCH AND NOTICED FUEL SEEPING FROM THE SENDING UNIT. THIS SEEMS TO BE TH...

Jan 5, 2015 Fuel System, Gasoline 60,213 mi

RELATED TO CASE# EA13003 I RECENTLY PURCHASED A PRE-OWNED 2008 E550 WITH 59K MILES IN DECEMBER 2014. AFTER FILL-UP, I NOTICED A FAINT FUEL SMELL ON THE DRIVERS REAR AREA NEAR THE REAR WHEEL. I HAVE ALSO OPENED UP THE ACCESS HATCH AND NOTICED FUEL SEEPING FROM THE SENDING UNIT. THIS SEEMS TO BE TH...

Dec 23, 2014 Suspension 112,018 mi

JUST PURCHASED THIS 2008 E550 WITH 100K MILES ON IT. IT WAS INSPECTED AND SAID TO BE A GREAT MAINTAINED VEHICLE WITH NO ISSUES. I WAS DRIVING ON A CITY STREET AND A RED INDICATOR LIGHT CAME ON TELLING ME STOP CAR TOO LOW. CAR WAS IN SPORT MODE WITH THE VEHICLE RAISED BUTTON INDICATOR LIGHT ON. I DRO...

Dec 23, 2014 Suspension 112,018 mi

JUST PURCHASED THIS 2008 E550 WITH 100K MILES ON IT. IT WAS INSPECTED AND SAID TO BE A GREAT MAINTAINED VEHICLE WITH NO ISSUES. I WAS DRIVING ON A CITY STREET AND A RED INDICATOR LIGHT CAME ON TELLING ME STOP CAR TOO LOW. CAR WAS IN SPORT MODE WITH THE VEHICLE RAISED BUTTON INDICATOR LIGHT ON. I DRO...

Dec 5, 2013 Fuel/propulsion System 80,000 mi

TL* THE CONTACT OWNS A 2008 MERCEDES E550. THE CONTACT STATED THAT AFTER REFUELING, A STRONG GASOLINE ODOR WAS PRESENT OUTSIDE OF THE VEHICLE. THE CONTACT INFORMED THE DEALER OF THE PROBLEM. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 80,000.

Dec 5, 2013 Fuel/propulsion System 80,000 mi

TL* THE CONTACT OWNS A 2008 MERCEDES E550. THE CONTACT STATED THAT AFTER REFUELING, A STRONG GASOLINE ODOR WAS PRESENT OUTSIDE OF THE VEHICLE. THE CONTACT INFORMED THE DEALER OF THE PROBLEM. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 80,000.

Dec 3, 2013 Fuel System, Gasoline 67,174 mi

GAS SMELL INSIDE OF THE CAR. *TR

Dec 3, 2013 Fuel System, Gasoline 67,174 mi

GAS SMELL INSIDE OF THE CAR. *TR

Oct 21, 2013 Fuel System, Gasoline 56,000 mi

MOST OF THE ENCLOSED QUESTIONS DO NOT APPLY. THE REASON IS THAT ABOUT A YEAR AGO WE STARTED SMELLING "GAS" FUMES IN OUR GARAGE FROM OUR CAR. MY DAUGHTER'S BEDROOM IS ABOVE THE GARAGE. WE ASKED THE DEALERSHIP TO LOOK INTO IT AND THEY SAID THEY DID NOT SEE A PROBLEM. WE STARTED PARKING OUR CAR IN ...

Oct 21, 2013 Fuel System, Gasoline 56,000 mi

MOST OF THE ENCLOSED QUESTIONS DO NOT APPLY. THE REASON IS THAT ABOUT A YEAR AGO WE STARTED SMELLING "GAS" FUMES IN OUR GARAGE FROM OUR CAR. MY DAUGHTER'S BEDROOM IS ABOVE THE GARAGE. WE ASKED THE DEALERSHIP TO LOOK INTO IT AND THEY SAID THEY DID NOT SEE A PROBLEM. WE STARTED PARKING OUR CAR IN ...

Dec 10, 2011 Power Train

THE CAR STARTED STALLING IN JERK MOTIONS AND STOPPED. IT HAPPENED COUPLE TIMES AND USUALLY HAPPENS AT TRAFFIC LIGHTS OR TRAFFIC JAM PLACES WHERE SPEED IS BELOW 20K. I WAS AFRAID THIS COULD HAVE CAUSED CARS BEHIND HIT ME. LATER AFTER COMPLETELY STOP OF THE ENGINE, I GOT A ENGINE CHECK LIGHT AND WHEN ...

Dec 10, 2011 Engine And Engine Cooling

THE CAR STARTED STALLING IN JERK MOTIONS AND STOPPED. IT HAPPENED COUPLE TIMES AND USUALLY HAPPENS AT TRAFFIC LIGHTS OR TRAFFIC JAM PLACES WHERE SPEED IS BELOW 20K. I WAS AFRAID THIS COULD HAVE CAUSED CARS BEHIND HIT ME. LATER AFTER COMPLETELY STOP OF THE ENGINE, I GOT A ENGINE CHECK LIGHT AND WHEN ...

Dec 10, 2011 Power Train

THE CAR STARTED STALLING IN JERK MOTIONS AND STOPPED. IT HAPPENED COUPLE TIMES AND USUALLY HAPPENS AT TRAFFIC LIGHTS OR TRAFFIC JAM PLACES WHERE SPEED IS BELOW 20K. I WAS AFRAID THIS COULD HAVE CAUSED CARS BEHIND HIT ME. LATER AFTER COMPLETELY STOP OF THE ENGINE, I GOT A ENGINE CHECK LIGHT AND WHEN ...

Dec 10, 2011 Engine And Engine Cooling

THE CAR STARTED STALLING IN JERK MOTIONS AND STOPPED. IT HAPPENED COUPLE TIMES AND USUALLY HAPPENS AT TRAFFIC LIGHTS OR TRAFFIC JAM PLACES WHERE SPEED IS BELOW 20K. I WAS AFRAID THIS COULD HAVE CAUSED CARS BEHIND HIT ME. LATER AFTER COMPLETELY STOP OF THE ENGINE, I GOT A ENGINE CHECK LIGHT AND WHEN ...

Nov 14, 2011 Wheels 5 mi

TL* THE CONTACT OWNS A 2008 MERCEDES BENZ E550. THE CONTACT STATED THAT HE HAD EXPERIENCED NUMEROUS TIRE BLOWOUTS DUE TO DRIVING OVER ROAD IRREGULARITIES. THE FAILURES WERE EXPERIENCED WHILE DRIVING AT VARIOUS SPEEDS OVER 35 MPH. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND INFORMED THE CONTA...

Nov 14, 2011 Wheels 5 mi

TL* THE CONTACT OWNS A 2008 MERCEDES BENZ E550. THE CONTACT STATED THAT HE HAD EXPERIENCED NUMEROUS TIRE BLOWOUTS DUE TO DRIVING OVER ROAD IRREGULARITIES. THE FAILURES WERE EXPERIENCED WHILE DRIVING AT VARIOUS SPEEDS OVER 35 MPH. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND INFORMED THE CONTA...

Sep 20, 2009 Wheels 14,441 mi

2008 MERCEDES E550 RIM PROBLEM. I HAVE OWNED THIS VEHICLE FOR 8 MONTHS AND HAVE HAD TWO FRONT TIRE BLOWOUTS ON 2 DIFFERENT OCCASIONS FROM HITTING SMALL POT HOLE. THE RIM GETS BENT THEN THE TIRE BLOWS OUT. THE LATEST INCIDENT, A POLICE OFFICER AND I WATCHED MANY VEHICLES DRIVING OVER THE POT HOLE WIT...

Sep 20, 2009 Wheels 14,441 mi

2008 MERCEDES E550 RIM PROBLEM. I HAVE OWNED THIS VEHICLE FOR 8 MONTHS AND HAVE HAD TWO FRONT TIRE BLOWOUTS ON 2 DIFFERENT OCCASIONS FROM HITTING SMALL POT HOLE. THE RIM GETS BENT THEN THE TIRE BLOWS OUT. THE LATEST INCIDENT, A POLICE OFFICER AND I WATCHED MANY VEHICLES DRIVING OVER THE POT HOLE WIT...