Problem Breakdown

Compare to Other Years

Active Recalls (2)

24V298000 Apr 26, 2024 SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2012 ML, GL, and R-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. Moisture may accumulate and caus...

22V315000 May 9, 2022 SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2012 ML-Class, GL-Class, and R-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. Moisture may accumul...

Complaints

Showing 20 of 46
Aug 16, 2022 Service Brakes, Hydraulic

The contact owns a 2008 Mercedes-Benz GL320. The contact received recall notification of NHTSA Campaign Number: 22V315000 (Service Brakes, Hydraulic). The local dealer was contacted and informed the contact that they could only repair the vehicle after a month. The contact stated that the manufactu...

Aug 16, 2022 Service Brakes, Hydraulic

The contact owns a 2008 Mercedes-Benz GL320. The contact received recall notification of NHTSA Campaign Number: 22V315000 (Service Brakes, Hydraulic). The local dealer was contacted and informed the contact that they could only repair the vehicle after a month. The contact stated that the manufactu...

Jul 25, 2022 Service Brakes

The contact owns a 2008 Mercedes-Benz GL 320. The contact received notification of NHTSA Campaign Number: 22V315000 (Service Brakes, Hydraulic) which stated that the tow was free of charge. The contact stated that he has contacted Mercedes-Benz roadside assistance to arrange for the tow and was redi...

Jul 25, 2022 Unknown Or Other

The contact owns a 2008 Mercedes-Benz GL 320. The contact received notification of NHTSA Campaign Number: 22V315000 (Service Brakes, Hydraulic) which stated that the tow was free of charge. The contact stated that he has contacted Mercedes-Benz roadside assistance to arrange for the tow and was redi...

Jul 25, 2022 Service Brakes

The contact owns a 2008 Mercedes-Benz GL 320. The contact received notification of NHTSA Campaign Number: 22V315000 (Service Brakes, Hydraulic) which stated that the tow was free of charge. The contact stated that he has contacted Mercedes-Benz roadside assistance to arrange for the tow and was redi...

Jul 25, 2022 Unknown Or Other

The contact owns a 2008 Mercedes-Benz GL 320. The contact received notification of NHTSA Campaign Number: 22V315000 (Service Brakes, Hydraulic) which stated that the tow was free of charge. The contact stated that he has contacted Mercedes-Benz roadside assistance to arrange for the tow and was redi...

Mar 16, 2020 Electrical System Crash 195,000 mi

WIRIING INSULATION IN HEADLIGHTS DETERIORATES RESULTING IN SUDDEN AND REPEATED FAILURE OF HEADLAMPS.INFORMATION SHARED WITH HELLA (ORIGINAL MANUFACTURER, BUT THEY CHOOSE NOT TO RESPOND). FAILED PARTS AVAILABLE FOR INSPECTION.

Mar 16, 2020 Exterior Lighting Crash 195,000 mi

WIRIING INSULATION IN HEADLIGHTS DETERIORATES RESULTING IN SUDDEN AND REPEATED FAILURE OF HEADLAMPS.INFORMATION SHARED WITH HELLA (ORIGINAL MANUFACTURER, BUT THEY CHOOSE NOT TO RESPOND). FAILED PARTS AVAILABLE FOR INSPECTION.

Mar 16, 2020 Electrical System Crash 195,000 mi

WIRIING INSULATION IN HEADLIGHTS DETERIORATES RESULTING IN SUDDEN AND REPEATED FAILURE OF HEADLAMPS.INFORMATION SHARED WITH HELLA (ORIGINAL MANUFACTURER, BUT THEY CHOOSE NOT TO RESPOND). FAILED PARTS AVAILABLE FOR INSPECTION.

Mar 16, 2020 Exterior Lighting Crash 195,000 mi

WIRIING INSULATION IN HEADLIGHTS DETERIORATES RESULTING IN SUDDEN AND REPEATED FAILURE OF HEADLAMPS.INFORMATION SHARED WITH HELLA (ORIGINAL MANUFACTURER, BUT THEY CHOOSE NOT TO RESPOND). FAILED PARTS AVAILABLE FOR INSPECTION.

Jul 15, 2018 Unknown Or Other 127,000 mi

THE TRAILER HITCH HAS BEEN RECALLED NHTSA CAMPAIGN NUMBER 08V242000 : MB RECALL # 2008-050004 MB TECHNICAL SERVICE BULLETIN # 2008050004C. MERCEDES BENZ (CHRISTIAN TREIBER VP CUSTOMER SERVICE THRU ERICK [LAST NAME REFUSED] EXECUTIVE REFERRAL MANAGER) HAVE IN WRITING DENIED MY REQUEST TO RECOGNIZE ...

Jul 15, 2018 Unknown Or Other 127,000 mi

THE TRAILER HITCH HAS BEEN RECALLED NHTSA CAMPAIGN NUMBER 08V242000 : MB RECALL # 2008-050004 MB TECHNICAL SERVICE BULLETIN # 2008050004C. MERCEDES BENZ (CHRISTIAN TREIBER VP CUSTOMER SERVICE THRU ERICK [LAST NAME REFUSED] EXECUTIVE REFERRAL MANAGER) HAVE IN WRITING DENIED MY REQUEST TO RECOGNIZE ...

Mar 12, 2018 Unknown Or Other 126,000 mi

MERSEDES BENZ CUSTOMER SUPPORT AND BONITA SPRINGS DEALERSHIP FL REFUSED TO DEAL WITH RECALL NHTSA CAMPAIGN ID 08V242000 MB CAMPAIGN 2008050004 BECAUSE RECALL WAS NOT LOGGED AGAINST VIN # AND REFUSED TO LOG AGAINST VIN DESPITE SEEING RECALL LETTER WHICH DESCRIBES PROCESS AND SEEING ENTIRE MB SERVICE...

Mar 12, 2018 Unknown Or Other 126,000 mi

MERSEDES BENZ CUSTOMER SUPPORT AND BONITA SPRINGS DEALERSHIP FL REFUSED TO DEAL WITH RECALL NHTSA CAMPAIGN ID 08V242000 MB CAMPAIGN 2008050004 BECAUSE RECALL WAS NOT LOGGED AGAINST VIN # AND REFUSED TO LOG AGAINST VIN DESPITE SEEING RECALL LETTER WHICH DESCRIBES PROCESS AND SEEING ENTIRE MB SERVICE...

Nov 9, 2015 Steering 136,000 mi

TL* THE CONTACT OWNS A 2008 MERCEDES BENZ GL320. THE CONTACT NOTICED OIL LEAKING FROM THE VEHICLE WHILE IT WAS PARKED. WHILE DRIVING 60 MPH AND MAKING A TURN, AN ABNORMAL NOISE WAS HEARD FROM THE STEERING WHEEL. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DI...

Nov 9, 2015 Steering 136,000 mi

TL* THE CONTACT OWNS A 2008 MERCEDES BENZ GL320. THE CONTACT NOTICED OIL LEAKING FROM THE VEHICLE WHILE IT WAS PARKED. WHILE DRIVING 60 MPH AND MAKING A TURN, AN ABNORMAL NOISE WAS HEARD FROM THE STEERING WHEEL. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DI...

Oct 31, 2015 Engine 90,000 mi

THE CAR BROKE IN THE MIDDLE OF THE 45 MPH ROAD IN A VERY DANGEROUS INTERSECTION. TOWED THE CAR TO DEALER AND THEY TOLD ME THE ENGINE IS COMPLETELY DAMAGED AND NEED TO BE REPLACED. THEY TOLD ME THE TIMING CHAIN GOT LOOSE AND WILL COST ~$15K TO REPLACE THE DAMAGED ENGINE.

Oct 31, 2015 Engine 90,000 mi

THE CAR BROKE IN THE MIDDLE OF THE 45 MPH ROAD IN A VERY DANGEROUS INTERSECTION. TOWED THE CAR TO DEALER AND THEY TOLD ME THE ENGINE IS COMPLETELY DAMAGED AND NEED TO BE REPLACED. THEY TOLD ME THE TIMING CHAIN GOT LOOSE AND WILL COST ~$15K TO REPLACE THE DAMAGED ENGINE.

Jan 21, 2015 Steering 53,000 mi

I WAS MAKING LEFT HAND TURN, SUDDENLY THE POWER STEERING ASSIST FAILED AND IT WAS IMPOSSIBLE TO STEER THE VEHICLE TO BRING IT TO SAFETY. THIS HAPPENED JUST PRIOR TO US ENTERING THE FREEWAY. IF WE WERE TO ENTER THE FREEWAY AND THIS FAILURE WOULD OCCUR ON THE FREEWAY, WE WOULD END UP IN A CRASH. WE CO...

Jan 21, 2015 Steering 53,000 mi

I WAS MAKING LEFT HAND TURN, SUDDENLY THE POWER STEERING ASSIST FAILED AND IT WAS IMPOSSIBLE TO STEER THE VEHICLE TO BRING IT TO SAFETY. THIS HAPPENED JUST PRIOR TO US ENTERING THE FREEWAY. IF WE WERE TO ENTER THE FREEWAY AND THIS FAILURE WOULD OCCUR ON THE FREEWAY, WE WOULD END UP IN A CRASH. WE CO...

Jun 6, 2014 Seats 90,000 mi

I WAS PARKED IN A PARKING LOT GETTING INTO THE CAR AND THE PASSENGER SIDE ADAPTIVE HEAD REST RELEASED. THIS IS DESIGNED TO PREVENT WHIPLASH BUT DEPENDING ON THE FORCE IT RELEASED AT (IT'S MECHANICAL NOT AN AIRBAG) IT COULD CAUSE INJURY. THE VEHICLE SMELLED AS IF AN ELECTRICAL COMPONENT HAD MELTED....

Jun 6, 2014 Seats 90,000 mi

I WAS PARKED IN A PARKING LOT GETTING INTO THE CAR AND THE PASSENGER SIDE ADAPTIVE HEAD REST RELEASED. THIS IS DESIGNED TO PREVENT WHIPLASH BUT DEPENDING ON THE FORCE IT RELEASED AT (IT'S MECHANICAL NOT AN AIRBAG) IT COULD CAUSE INJURY. THE VEHICLE SMELLED AS IF AN ELECTRICAL COMPONENT HAD MELTED....

Apr 23, 2014 Steering 74,545 mi

STOP AND GO TRAFFIC. CAR STALLED AND WAS ALMOST REAR- ENDED. GOT TO SIDE OF ROAD SOME FLUID, RESTARTED AFTER 20 MINUTES. WHEN RESTARTED WEIRD NOISE WHEN TURNING BUT CLOSE TO DEALER. *TR

Apr 23, 2014 Steering 81,981 mi

COMING HOME FROM WORK STEERING STARTED ACTING FUNNY AND MAKING WEIRD NOISES. PULLED IN GARAGE AND FLUIDS ALL OVER FLOOR. TOOK TO DEALER - HAD TO REPLACE RACK AND PINION STEERING UNIT FOR THE SECOND TIME. *TR

Apr 23, 2014 Suspension 73,900 mi

OCT OF 2012 RIGHT FRONT AIR SUSPENSION COMPONENT WENT OUT - HAD TO REPLACE. NOVEMBER 2012 LEFT FRONT AIR SUSPENSION WENT OUT - HAD TO REPLACE THAT. *TR

Apr 23, 2014 Power Train 96,562 mi

SMOKE STARTED SPEWING FROM FRONT OF CAR - COULD NOT SEE AND PULLED OFF. OIL CAP DEFECTIVE - SHORTED OUT ALTERNATOR. *TR

Apr 23, 2014 Engine 96,562 mi

SMOKE STARTED SPEWING FROM FRONT OF CAR - COULD NOT SEE AND PULLED OFF. OIL CAP DEFECTIVE - SHORTED OUT ALTERNATOR. *TR

Apr 23, 2014 Steering 74,545 mi

STOP AND GO TRAFFIC. CAR STALLED AND WAS ALMOST REAR- ENDED. GOT TO SIDE OF ROAD SOME FLUID, RESTARTED AFTER 20 MINUTES. WHEN RESTARTED WEIRD NOISE WHEN TURNING BUT CLOSE TO DEALER. *TR

Apr 23, 2014 Steering 81,981 mi

COMING HOME FROM WORK STEERING STARTED ACTING FUNNY AND MAKING WEIRD NOISES. PULLED IN GARAGE AND FLUIDS ALL OVER FLOOR. TOOK TO DEALER - HAD TO REPLACE RACK AND PINION STEERING UNIT FOR THE SECOND TIME. *TR

Apr 23, 2014 Suspension 73,900 mi

OCT OF 2012 RIGHT FRONT AIR SUSPENSION COMPONENT WENT OUT - HAD TO REPLACE. NOVEMBER 2012 LEFT FRONT AIR SUSPENSION WENT OUT - HAD TO REPLACE THAT. *TR

Apr 23, 2014 Power Train 96,562 mi

SMOKE STARTED SPEWING FROM FRONT OF CAR - COULD NOT SEE AND PULLED OFF. OIL CAP DEFECTIVE - SHORTED OUT ALTERNATOR. *TR

Apr 23, 2014 Engine 96,562 mi

SMOKE STARTED SPEWING FROM FRONT OF CAR - COULD NOT SEE AND PULLED OFF. OIL CAP DEFECTIVE - SHORTED OUT ALTERNATOR. *TR

Feb 26, 2014 Fuel/propulsion System 32,100 mi

DIESEL FUEL LEAKING ON ROADWAY FROM FILTER. SIMILAR TO MODEL YEARS 2010-2012 RECALL. FUEL IS FOUND WHEN PARKED DRIPPING FROM ENGINE COMPARTMENT. DIESEL SMELL IN PASSENGER COMPARTMENT. *TR

Feb 26, 2014 Fuel/propulsion System 32,100 mi

DIESEL FUEL LEAKING ON ROADWAY FROM FILTER. SIMILAR TO MODEL YEARS 2010-2012 RECALL. FUEL IS FOUND WHEN PARKED DRIPPING FROM ENGINE COMPARTMENT. DIESEL SMELL IN PASSENGER COMPARTMENT. *TR

Oct 30, 2013 Seats 77,500 mi

THIRD ROW SEAT WOULD NOT LOCK IN POSITION, EITHER UP FOR SEATING OR DOWN FOR CARGO. THE LACK OF LOCKING EFFECTED THE MOTOR WHICH RAISES AND LOWERS THE SEAT TO LOCK POSITION. DEALER AND/OR MFG. CLAIMED THE SEAT FRAME IS PRONE TO BENDING. I HAD TO PAY TO HAVE IT FIXED. WHEN I NOTED THIS SOUNDS LIKE A ...

Oct 30, 2013 Seats 77,500 mi

THIRD ROW SEAT WOULD NOT LOCK IN POSITION, EITHER UP FOR SEATING OR DOWN FOR CARGO. THE LACK OF LOCKING EFFECTED THE MOTOR WHICH RAISES AND LOWERS THE SEAT TO LOCK POSITION. DEALER AND/OR MFG. CLAIMED THE SEAT FRAME IS PRONE TO BENDING. I HAD TO PAY TO HAVE IT FIXED. WHEN I NOTED THIS SOUNDS LIKE A ...

Oct 26, 2013 Fuel System, Diesel

THERE IS A FUEL LEAK AROUND THE FILTER NEAR THE HEATING ELEMENT. SOUNDS LIKE THE DESCRIPTION OF A RECALL WITH THE 2011 AND 2012 MODELS. *TR

Oct 26, 2013 Fuel System, Diesel

THERE IS A FUEL LEAK AROUND THE FILTER NEAR THE HEATING ELEMENT. SOUNDS LIKE THE DESCRIPTION OF A RECALL WITH THE 2011 AND 2012 MODELS. *TR

Jul 15, 2012 Steering 25,820 mi

I FOUND FLUID UNDER MY VEHICLE ON THE FLOOR OF MY GARAGE. I AM SENDING THIS BECAUSE I HAVE BEEN TOLD BY BOTH THE MANUFACTURER AND THE DEALER THAT THIS IS THE RESULT OF A DEFECT. I CHECKED AND THERE WERE RECALLS BUT MY VEHICLE VIN WAS NOT INCLUDED. THERE WERE ALSO SERVICE BULLETINS WHICH WERE NOT CA...

Jul 15, 2012 Steering 25,820 mi

I FOUND FLUID UNDER MY VEHICLE ON THE FLOOR OF MY GARAGE. I AM SENDING THIS BECAUSE I HAVE BEEN TOLD BY BOTH THE MANUFACTURER AND THE DEALER THAT THIS IS THE RESULT OF A DEFECT. I CHECKED AND THERE WERE RECALLS BUT MY VEHICLE VIN WAS NOT INCLUDED. THERE WERE ALSO SERVICE BULLETINS WHICH WERE NOT CA...

Jun 21, 2012 Steering 64,000 mi

POWER STEERING FLUID LEAK. WAS TOLD IT WAS A LEAK AT THE RACK AND WOULD COST OVER $1000 TO REPLACE. I HAVE NEVER HEARD OF A STEERING RACK LEAKING AFTER LESS THAN 65000 MILES. SOUNDS LIKE MANUFACTURING ERROR AND SHOULD BE REPAIRED BY THE MANUFACTURER. *TT

Jun 21, 2012 Steering 64,000 mi

POWER STEERING FLUID LEAK. WAS TOLD IT WAS A LEAK AT THE RACK AND WOULD COST OVER $1000 TO REPLACE. I HAVE NEVER HEARD OF A STEERING RACK LEAKING AFTER LESS THAN 65000 MILES. SOUNDS LIKE MANUFACTURING ERROR AND SHOULD BE REPAIRED BY THE MANUFACTURER. *TT

Nov 3, 2011 Traction Control System

2008 MERCEDES BENZ GL320. CONSUMER WRITES IN REGARDS TO A DEFECTIVE TRACTION CONTROL MODULE *TGW THE CONSUMER STATED THE PART IN QUESTION IS FOR THE 4-WHEEL DRIVE VEHICLES MADE IN THE U.S. ACCORDING TO THE DEALER, THE PART HAS BEEN REVISED SEVERAL TIMES AND THEY HAVE ISSUES WITH THE UNIT FAILING. ...

Nov 3, 2011 Traction Control System

2008 MERCEDES BENZ GL320. CONSUMER WRITES IN REGARDS TO A DEFECTIVE TRACTION CONTROL MODULE *TGW THE CONSUMER STATED THE PART IN QUESTION IS FOR THE 4-WHEEL DRIVE VEHICLES MADE IN THE U.S. ACCORDING TO THE DEALER, THE PART HAS BEEN REVISED SEVERAL TIMES AND THEY HAVE ISSUES WITH THE UNIT FAILING. ...

Mar 29, 2011 Steering 79,000 mi

TL*THE CONTACT OWNS A 2008 MERCEDES BENZ GL320. WHILE DRIVING APPROXIMATELY 5 MPH AND MAKING A TURN, THE STEERING WHEEL LOCKED UP AND THE POWER STEERING STOPPED FUNCTIONING PROPERLY. THE CONTACT RESTARTED THE VEHICLE AND THE POWER STEERING FUNCTIONED. THE FAILURE CONTINUED TO OCCUR INTERMITTENTLY. T...

Mar 29, 2011 Steering 79,000 mi

TL*THE CONTACT OWNS A 2008 MERCEDES BENZ GL320. WHILE DRIVING APPROXIMATELY 5 MPH AND MAKING A TURN, THE STEERING WHEEL LOCKED UP AND THE POWER STEERING STOPPED FUNCTIONING PROPERLY. THE CONTACT RESTARTED THE VEHICLE AND THE POWER STEERING FUNCTIONED. THE FAILURE CONTINUED TO OCCUR INTERMITTENTLY. T...