16
Complaints
6
Crashes
0
Fires
0
Deaths
!

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Service Brakes, Hydraulic Complaints

Showing 16 of 16
Sep 8, 2023 Crash 187,000 mi

The contact owned a 2007 Mercedes-Benz GL450. The contact received a recall notification of the NHTSA Campaign Number: 22V315000 (Service Brake, Hydraulic). The vehicle was taken to the dealer where the contact was informed by the dealer that the vehicle had been inspected but the brake booster was not replaced. The contact then stated that approximately eight months later, while his wife was driving at an undisclosed speed, she depressed the brake pedal to stop the vehicle however, the vehicle failed to stop. As a result, the vehicle crashed into another vehicle. No warning lights were illuminated. No injuries were sustained. No medical attention was required. A police report was filed. The vehicle was towed to a tow lot and deemed a total loss by the insurance company. The dealer was not notified of the failure. The manufacturer was notified of the failure and the contact was provided a case number. The contact was informed that he would be in contact however, had not received a call back. The failure mileage was approximately 187,000.

Sep 8, 2023 Crash 187,000 mi

The contact owned a 2007 Mercedes-Benz GL450. The contact received a recall notification of the NHTSA Campaign Number: 22V315000 (Service Brake, Hydraulic). The vehicle was taken to the dealer where the contact was informed by the dealer that the vehicle had been inspected but the brake booster was not replaced. The contact then stated that approximately eight months later, while his wife was driving at an undisclosed speed, she depressed the brake pedal to stop the vehicle however, the vehicle failed to stop. As a result, the vehicle crashed into another vehicle. No warning lights were illuminated. No injuries were sustained. No medical attention was required. A police report was filed. The vehicle was towed to a tow lot and deemed a total loss by the insurance company. The dealer was not notified of the failure. The manufacturer was notified of the failure and the contact was provided a case number. The contact was informed that he would be in contact however, had not received a call back. The failure mileage was approximately 187,000.

Jul 5, 2011 5,000 mi

MY 2007 MERCEDES BENZ GL450 HAS A PROBLEM SINCE ABOUT 5,000 MILES. THE BRAKE PEDAL HAS TOO MUCH TRAVEL TO STOP ESPECIALLY, IN TRAFFIC THE PEDAL GOES ALL MOST TO THE FLOOR IT IS EXTREMELY DANGEROUS. I HAVE REPEATEDLY BROUGHT IT TO THE DEALERS ATTENTION. EVEN AFTER THEY PERFORMED A COMPLETE BRAKE JOB. THERE REPLY WAS IT IS NORMAL THEY ALL DO THE SAME. [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR *KB

Jul 5, 2011 5,000 mi

MY 2007 MERCEDES BENZ GL450 HAS A PROBLEM SINCE ABOUT 5,000 MILES. THE BRAKE PEDAL HAS TOO MUCH TRAVEL TO STOP ESPECIALLY, IN TRAFFIC THE PEDAL GOES ALL MOST TO THE FLOOR IT IS EXTREMELY DANGEROUS. I HAVE REPEATEDLY BROUGHT IT TO THE DEALERS ATTENTION. EVEN AFTER THEY PERFORMED A COMPLETE BRAKE JOB. THERE REPLY WAS IT IS NORMAL THEY ALL DO THE SAME. [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR *KB

May 16, 2011 5,000 mi

TL*THE CONTACT OWNS A 2007 MERCEDES GL 450. THE CONTACT STATED THAT WHEN HE DEPRESSED THE BRAKE PEDAL, IT EXTENDED TO THE FLOORBOARD. THERE WAS A DELAYED STOPPING RESPONSE WHEN THE BRAKES WERE APPLIED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE FAILURE WAS NORMAL. THE DEALER CHANGED THE BRAKES BUT THE FAILURE CONTINUED TO OCCUR. HE MANUFACTURER WAS NOT NOTIFIED. THE CURRENT MILEAGE WAS APPROXIMATELY 38,000. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000. STATUS UPDATE. UPDATED 06/15/11

May 16, 2011 5,000 mi

TL*THE CONTACT OWNS A 2007 MERCEDES GL 450. THE CONTACT STATED THAT WHEN HE DEPRESSED THE BRAKE PEDAL, IT EXTENDED TO THE FLOORBOARD. THERE WAS A DELAYED STOPPING RESPONSE WHEN THE BRAKES WERE APPLIED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE FAILURE WAS NORMAL. THE DEALER CHANGED THE BRAKES BUT THE FAILURE CONTINUED TO OCCUR. HE MANUFACTURER WAS NOT NOTIFIED. THE CURRENT MILEAGE WAS APPROXIMATELY 38,000. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000. STATUS UPDATE. UPDATED 06/15/11

Jul 29, 2010 36,810 mi

2007 MERCEDES BENZ GL450, DID ALL SCHEDULED MAINTENANCE AT DEALER, ONLY 36000 MILES, THE 'BRAKE WEAR' MESSAGE JUST CAME UP ON THE CONSOLE. DEALER CHECKED AND SAID ALL BRAKE PADS, FRONT BRAKE ROTORS NEED TO BE REPLACED. SO ONLY 36K MILES AND WELL MAINTAINED VEHICLE, WHEN THE BRAKE SENSOR JUST INDICATED 'BRAKE WEAR' PROBLEM, NOT ONLY ALL PADS ARE BAD, BUT ALSO THE ROTORS WERE DAMAGED ALREADY? IT SEEMS TO BE DEFECT OF BRAKE SYSTEM, INCLUDING THE BRAKE SENSOR. *TR

Jul 29, 2010 36,810 mi

2007 MERCEDES BENZ GL450, DID ALL SCHEDULED MAINTENANCE AT DEALER, ONLY 36000 MILES, THE 'BRAKE WEAR' MESSAGE JUST CAME UP ON THE CONSOLE. DEALER CHECKED AND SAID ALL BRAKE PADS, FRONT BRAKE ROTORS NEED TO BE REPLACED. SO ONLY 36K MILES AND WELL MAINTAINED VEHICLE, WHEN THE BRAKE SENSOR JUST INDICATED 'BRAKE WEAR' PROBLEM, NOT ONLY ALL PADS ARE BAD, BUT ALSO THE ROTORS WERE DAMAGED ALREADY? IT SEEMS TO BE DEFECT OF BRAKE SYSTEM, INCLUDING THE BRAKE SENSOR. *TR

Feb 3, 2010 Crash 49,000 mi

TODAY MY HUSBAND WAS INVOLVED IN A CAR ACCIDENT WHILE DRIVING MY 2007 GL450. THANK GOD HE WASN'T INJURED BUT THE SITUATION HE EXPLAINED TO ME HAS HAPPENED SEVERAL TIMES BEFORE AND I'VE BEEN ABLE TO REGAIN CONTROL OF THE CAR BEFORE SOMETHING TERRIBLE HAPPENED. HE LEFT HOME FOR WORK AT ABOUT 6AM AND WHILE STILL IN THE SUBDIVISION DRIVING ABOUT 20 MILES/HR ON A ROAD WITH ABOUT 1" OF SNOW, HE TRIED TO MAKE A RIGHT TURN BUT THE BRAKES LOCKED AND THE STEERING WOULDN'T TURN AND HE ENDED UP SMASHING THE FRONT END ON A HUGE STONE AND RICOCHETING TO A FIRE HYDRANT. LIKE I SAID, THIS HAS HAPPENED BEFORE AND I'D BEEN ASSUMING THAT THE SKIDDING WAS BECAUSE OUR TIRES WERE WORN BUT WE GOT BRAND NEW TIRES LESS THAN A WEEK AGO SO THIS DOES NOT MAKE ANY SENSE. I HAVEN'T BEEN IN TOUCH WITH MERCEDES YET BUT I WILL BE CONTACTING THEM TO ADVISE THEM OF THIS ISSUE. *TR

Feb 3, 2010 Crash 49,000 mi

TODAY MY HUSBAND WAS INVOLVED IN A CAR ACCIDENT WHILE DRIVING MY 2007 GL450. THANK GOD HE WASN'T INJURED BUT THE SITUATION HE EXPLAINED TO ME HAS HAPPENED SEVERAL TIMES BEFORE AND I'VE BEEN ABLE TO REGAIN CONTROL OF THE CAR BEFORE SOMETHING TERRIBLE HAPPENED. HE LEFT HOME FOR WORK AT ABOUT 6AM AND WHILE STILL IN THE SUBDIVISION DRIVING ABOUT 20 MILES/HR ON A ROAD WITH ABOUT 1" OF SNOW, HE TRIED TO MAKE A RIGHT TURN BUT THE BRAKES LOCKED AND THE STEERING WOULDN'T TURN AND HE ENDED UP SMASHING THE FRONT END ON A HUGE STONE AND RICOCHETING TO A FIRE HYDRANT. LIKE I SAID, THIS HAS HAPPENED BEFORE AND I'D BEEN ASSUMING THAT THE SKIDDING WAS BECAUSE OUR TIRES WERE WORN BUT WE GOT BRAND NEW TIRES LESS THAN A WEEK AGO SO THIS DOES NOT MAKE ANY SENSE. I HAVEN'T BEEN IN TOUCH WITH MERCEDES YET BUT I WILL BE CONTACTING THEM TO ADVISE THEM OF THIS ISSUE. *TR

Apr 22, 2009 18,000 mi

1. MADE A LEFT TURN ONTO THE ROADWAY FROM A STOP. 2. HAD FAILURE OF THE ABS, ESP AND PARKTRONIC SYSTEMS OF THE VEHICLE. STEERING WHEEL FELT LIKE THERE WAS A LOSS OF POWER STEERING. 3. THE VEHICLE WAS PARKED AND STARTED. THIS CONDITION SELF CORRECTED AFTER STARTING THE VEHICLE A SECOND TIME. HAVE HEARD THIS IS AN ISSUE WITH VEHICLES FROM OTHER MANUFACTURERS AS WELL. *TR

Apr 22, 2009 18,000 mi

1. MADE A LEFT TURN ONTO THE ROADWAY FROM A STOP. 2. HAD FAILURE OF THE ABS, ESP AND PARKTRONIC SYSTEMS OF THE VEHICLE. STEERING WHEEL FELT LIKE THERE WAS A LOSS OF POWER STEERING. 3. THE VEHICLE WAS PARKED AND STARTED. THIS CONDITION SELF CORRECTED AFTER STARTING THE VEHICLE A SECOND TIME. HAVE HEARD THIS IS AN ISSUE WITH VEHICLES FROM OTHER MANUFACTURERS AS WELL. *TR

Mar 12, 2008 Crash

ON FEBRUARY 18, 2008 AT APPROXIMATELY 3:30 PM I WAS INVOLVED IN AN MVA IN WHICH I STRUCK THE CAR IN FRONT OF ME AT CONSIDERABLE SPEED. THIS CAUSED CONSIDERABLE DAMAGE TO MY CAR (2007 MERCEDES GL450) WITH NO AIR BAG DEPLOYMENT. DURING THE ATTEMPT AT STOPPING I FELT THE BRAKE PEDAL BECOME MUSHY AND BE INEFFECTIVE. AT FIRST THE BRAKES GRABBED STRONG AND THEN LET LOOSE WITH THE EVENTUAL COLLISION. AFTER CONSULTING WITH AN INDEPENDENT MERCEDES MECHANIC, IT WAS SUGGESTED THAT THIS BRAKE BEHAVIOR COULD BE EXPLAINED BY AN ANTI-LOCKING BRAKE (ABS) SENSOR FAILURE. THIS WOULD ACCOUNT FOR THE RELEASE OF THE BRAKES (POSSIBLE DETECTION OF SKID) BUT ALSO THE FALSE DATA REACHING THE CENTRAL COMPUTER WITH AN ERRONEOUS SPEED, THUS DISABLING THE AIRBAGS. I HAVE BEEN IN CONTACT WITH MERCEDES BENZ OR NORTH AMERICA WHICH HAS YIELDED NO INSPECTION OR RESOLUTION. I HAVE BEEN ASKING FOR ONE OF THEIR FIELD ENGINEERS TO EXAMINE THE CAR AND SEE IF THE ABS SENSOR IS RESPONSIBLE FOR THE POSSIBLE BRAKE FAILURE. ALTHOUGH THE CRASH MAY STILL BE MY DRIVER ERROR, I DON'T FEEL COMFORTABLE REPAIRING THE CAR AND GIVING IT BACK TO MY WIFE FOR TRANSPORTATION OF THE FAMILY. HAS AN ABS SENSOR FAILURE BEEN REPORTED FOR THIS MODEL BEFORE? *TR

Mar 12, 2008 Crash

ON FEBRUARY 18, 2008 AT APPROXIMATELY 3:30 PM I WAS INVOLVED IN AN MVA IN WHICH I STRUCK THE CAR IN FRONT OF ME AT CONSIDERABLE SPEED. THIS CAUSED CONSIDERABLE DAMAGE TO MY CAR (2007 MERCEDES GL450) WITH NO AIR BAG DEPLOYMENT. DURING THE ATTEMPT AT STOPPING I FELT THE BRAKE PEDAL BECOME MUSHY AND BE INEFFECTIVE. AT FIRST THE BRAKES GRABBED STRONG AND THEN LET LOOSE WITH THE EVENTUAL COLLISION. AFTER CONSULTING WITH AN INDEPENDENT MERCEDES MECHANIC, IT WAS SUGGESTED THAT THIS BRAKE BEHAVIOR COULD BE EXPLAINED BY AN ANTI-LOCKING BRAKE (ABS) SENSOR FAILURE. THIS WOULD ACCOUNT FOR THE RELEASE OF THE BRAKES (POSSIBLE DETECTION OF SKID) BUT ALSO THE FALSE DATA REACHING THE CENTRAL COMPUTER WITH AN ERRONEOUS SPEED, THUS DISABLING THE AIRBAGS. I HAVE BEEN IN CONTACT WITH MERCEDES BENZ OR NORTH AMERICA WHICH HAS YIELDED NO INSPECTION OR RESOLUTION. I HAVE BEEN ASKING FOR ONE OF THEIR FIELD ENGINEERS TO EXAMINE THE CAR AND SEE IF THE ABS SENSOR IS RESPONSIBLE FOR THE POSSIBLE BRAKE FAILURE. ALTHOUGH THE CRASH MAY STILL BE MY DRIVER ERROR, I DON'T FEEL COMFORTABLE REPAIRING THE CAR AND GIVING IT BACK TO MY WIFE FOR TRANSPORTATION OF THE FAMILY. HAS AN ABS SENSOR FAILURE BEEN REPORTED FOR THIS MODEL BEFORE? *TR

Sep 13, 2007 4,000 mi

TL*THE CONTACT OWNS A 2007 MERCEDES BENZ GL450. THE CONTACT HEARD A SQUEAKING NOISE WHEN HE DEPRESSED THE BRAKE PEDAL AND THE STOPPING DISTANCE INCREASED. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF FAILURE, HOWEVER, THEY GRINDED THE EDGES OF THE BRAKE PADS TO REDUCE THE SQUEAKING NOISE. THE SPEED WAS UNKNOWN. THE FAILURE MILEAGE WAS 4,000 AND CURRENT MILEAGE WAS 6,600. THE DEALER RECOMMENDED CHAMFERING THE BRAKE PADS TO ALLEVIATE THE NOISE. THE DEALER STATED VEHICLE LOW ON OIL. UPDATED 09/2807 *TR

Sep 13, 2007 4,000 mi

TL*THE CONTACT OWNS A 2007 MERCEDES BENZ GL450. THE CONTACT HEARD A SQUEAKING NOISE WHEN HE DEPRESSED THE BRAKE PEDAL AND THE STOPPING DISTANCE INCREASED. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF FAILURE, HOWEVER, THEY GRINDED THE EDGES OF THE BRAKE PADS TO REDUCE THE SQUEAKING NOISE. THE SPEED WAS UNKNOWN. THE FAILURE MILEAGE WAS 4,000 AND CURRENT MILEAGE WAS 6,600. THE DEALER RECOMMENDED CHAMFERING THE BRAKE PADS TO ALLEVIATE THE NOISE. THE DEALER STATED VEHICLE LOW ON OIL. UPDATED 09/2807 *TR