Compare to Other Years

Active Recalls (3)

19V787000 Nov 1, 2019 COMMUNICATION

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date an...

18V272000 Apr 27, 2018 SUSPENSION:FRONT

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML350 Bluetec 4Matic and ML550 4Matic, 2012-2015 ML63 AMG 4Matic and ML350 4Matic, 2013-2016 GL350 Bluetec 4Matic, GL550 4Matic and GL63 ...

13V166000 Apr 29, 2013 SEAT BELTS

Mercedes-Benz USA, LLC (Mercedes) is recalling certain model year 2013 GL350 BlueTEC, GL450 4MATIC, GL550 4MATIC, and GL63 AMG vehicles manufactured May 15, 2012 through October 4, 2012. The second ro...

Complaints

Showing 20 of 98
Aug 9, 2024 Unknown Or Other

While driving on the freeway, we picked up a big screw in our tire which immediately deflated. To continue our journey, we wanted to replace the tire with the spare wheel. To do that, we used the floor jack that came with the car and this would have been it's first use. While attempting to lift the ...

Aug 9, 2024 Unknown Or Other

While driving on the freeway, we picked up a big screw in our tire which immediately deflated. To continue our journey, we wanted to replace the tire with the spare wheel. To do that, we used the floor jack that came with the car and this would have been it's first use. While attempting to lift the ...

Mar 24, 2024 Electrical System

I am reaching out to bring to your attention a significant manufacturing flaw in the Mercedes GL450 model, which poses a severe risk to both vehicle functionality and passenger safety. The issue pertains to water infiltration into the battery compartment situated beneath the front passenger seat and...

Mar 24, 2024 Power Train

I am reaching out to bring to your attention a significant manufacturing flaw in the Mercedes GL450 model, which poses a severe risk to both vehicle functionality and passenger safety. The issue pertains to water infiltration into the battery compartment situated beneath the front passenger seat and...

Mar 24, 2024 Back Over Prevention

I am reaching out to bring to your attention a significant manufacturing flaw in the Mercedes GL450 model, which poses a severe risk to both vehicle functionality and passenger safety. The issue pertains to water infiltration into the battery compartment situated beneath the front passenger seat and...

Mar 24, 2024 Electrical System

I am reaching out to bring to your attention a significant manufacturing flaw in the Mercedes GL450 model, which poses a severe risk to both vehicle functionality and passenger safety. The issue pertains to water infiltration into the battery compartment situated beneath the front passenger seat and...

Mar 24, 2024 Power Train

I am reaching out to bring to your attention a significant manufacturing flaw in the Mercedes GL450 model, which poses a severe risk to both vehicle functionality and passenger safety. The issue pertains to water infiltration into the battery compartment situated beneath the front passenger seat and...

Mar 24, 2024 Back Over Prevention

I am reaching out to bring to your attention a significant manufacturing flaw in the Mercedes GL450 model, which poses a severe risk to both vehicle functionality and passenger safety. The issue pertains to water infiltration into the battery compartment situated beneath the front passenger seat and...

Mar 22, 2024 Power Train 78,000 mi

The contact owns a 2013 Mercedes-Benz GL450. The contact stated that the vehicle was parked; however, while opening the door to enter the vehicle, the message "Transmission not in P, Risk of Vehicle Rolling Away" was displayed. The contact turned off and restarted the vehicle, and moved the gear shi...

Mar 22, 2024 Power Train 78,000 mi

The contact owns a 2013 Mercedes-Benz GL450. The contact stated that the vehicle was parked; however, while opening the door to enter the vehicle, the message "Transmission not in P, Risk of Vehicle Rolling Away" was displayed. The contact turned off and restarted the vehicle, and moved the gear shi...

Oct 3, 2023 Electrical System

SUROUND CAMERAS ARE NOT ABLE TO SEE AT NIGHT AND BACKUP LIGHTS NOT BRIGHT ENOUGH TO SEE.

Oct 3, 2023 Electrical System

SUROUND CAMERAS ARE NOT ABLE TO SEE AT NIGHT AND BACKUP LIGHTS NOT BRIGHT ENOUGH TO SEE.

Aug 1, 2023 Steering 106,000 mi

The contact owns a 2013 Mercedes-Benz GL450. The contact stated while driving 35 MPH, the steering wheel became difficult to turn. The contact stated there was no warning light illuminated. The contact had experienced the failure five times. The contact took the vehicle to the local dealer however, ...

Aug 1, 2023 Steering 106,000 mi

The contact owns a 2013 Mercedes-Benz GL450. The contact stated while driving 35 MPH, the steering wheel became difficult to turn. The contact stated there was no warning light illuminated. The contact had experienced the failure five times. The contact took the vehicle to the local dealer however, ...

Jun 26, 2023 Engine

Exhaust valve not working properly and the result of an engine misfire. Mercedez sent us a warranty letter to extend the warranty for this issue 6 months after our warranty expired even though you can find online this has been a known issue for our model of car and year, GL450 2013. There are tons o...

Jun 26, 2023 Engine

Exhaust valve not working properly and the result of an engine misfire. Mercedez sent us a warranty letter to extend the warranty for this issue 6 months after our warranty expired even though you can find online this has been a known issue for our model of car and year, GL450 2013. There are tons o...

Mar 3, 2023 Fuel System, Gasoline 110,000 mi

The contact owns a 2013 Mercedes-Benz GL450. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power while the fuel gauge was at a quarter tank. An unknown message was displayed. AAA arrived on the scene and added fuel to the vehicle. The contact was able to rest...

Mar 3, 2023 Fuel System, Gasoline 110,000 mi

The contact owns a 2013 Mercedes-Benz GL450. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power while the fuel gauge was at a quarter tank. An unknown message was displayed. AAA arrived on the scene and added fuel to the vehicle. The contact was able to rest...

Nov 26, 2022 Engine

The engine failed under 100k miles after being properly maintained according to the manufactures guidelines.

Nov 26, 2022 Engine

The engine failed under 100k miles after being properly maintained according to the manufactures guidelines.

Aug 4, 2022 Electrical System

2013 Mercedes-Benz GL450; it started with the activation of the vehicle's check - engine light. The Mercedes-Benz service advisor diagnosed the issue as oil intrusion into the vehicle's engine wiring harness. The estimated cost to repair was quoted as $7,0000.00. This resulted in the replaceme...

Aug 4, 2022 Engine

2013 Mercedes-Benz GL450; it started with the activation of the vehicle's check - engine light. The Mercedes-Benz service advisor diagnosed the issue as oil intrusion into the vehicle's engine wiring harness. The estimated cost to repair was quoted as $7,0000.00. This resulted in the replaceme...

Aug 4, 2022 Electrical System

2013 Mercedes-Benz GL450; it started with the activation of the vehicle's check - engine light. The Mercedes-Benz service advisor diagnosed the issue as oil intrusion into the vehicle's engine wiring harness. The estimated cost to repair was quoted as $7,0000.00. This resulted in the replaceme...

Aug 4, 2022 Engine

2013 Mercedes-Benz GL450; it started with the activation of the vehicle's check - engine light. The Mercedes-Benz service advisor diagnosed the issue as oil intrusion into the vehicle's engine wiring harness. The estimated cost to repair was quoted as $7,0000.00. This resulted in the replaceme...

Mar 12, 2022 Suspension

Unknown:The road adaptive tire pressure sensors are off and the air suspension is malfunctions.At the cost of this model I would expected a little more class of safety measures.

Mar 12, 2022 Suspension

Unknown:The road adaptive tire pressure sensors are off and the air suspension is malfunctions.At the cost of this model I would expected a little more class of safety measures.

Aug 2, 2021 Unknown Or Other

AS YOU STATED ABOVE THE AIR CONDITIONING IS NOT A REASON A DRIVER WOULD LOOSE CONTROL UNLESS YOU HAVE A MERCADES THAT IS LEAKING GAS AND MY KIDS AND PASSANGERS ARE SICK AND PASSING OUT AND SO AM I. THIS HAS BEEN GOING ON ALMOST 3 YEARS. GOES TO DEALERSHIP AND THEN SITS BECAUSE THEY NEVER FIX IT. F...

Aug 2, 2021 Unknown Or Other

AS YOU STATED ABOVE THE AIR CONDITIONING IS NOT A REASON A DRIVER WOULD LOOSE CONTROL UNLESS YOU HAVE A MERCADES THAT IS LEAKING GAS AND MY KIDS AND PASSANGERS ARE SICK AND PASSING OUT AND SO AM I. THIS HAS BEEN GOING ON ALMOST 3 YEARS. GOES TO DEALERSHIP AND THEN SITS BECAUSE THEY NEVER FIX IT. F...

Jun 9, 2021 Suspension

Driver's side tire continues to leak air - note low tire pressure even with new tire replacement. Airmatic Suspension failure. Rear airbag suspension airbag. Compression also failed. Several complaints to dealer advising the car was bouncing up and down while in drive. Took vehicle to the sho...

Jun 9, 2021 Wheels

Driver's side tire continues to leak air - note low tire pressure even with new tire replacement. Airmatic Suspension failure. Rear airbag suspension airbag. Compression also failed. Several complaints to dealer advising the car was bouncing up and down while in drive. Took vehicle to the sho...

Jun 9, 2021 Suspension

Driver's side tire continues to leak air - note low tire pressure even with new tire replacement. Airmatic Suspension failure. Rear airbag suspension airbag. Compression also failed. Several complaints to dealer advising the car was bouncing up and down while in drive. Took vehicle to the sho...

Jun 9, 2021 Wheels

Driver's side tire continues to leak air - note low tire pressure even with new tire replacement. Airmatic Suspension failure. Rear airbag suspension airbag. Compression also failed. Several complaints to dealer advising the car was bouncing up and down while in drive. Took vehicle to the sho...

Oct 14, 2020 Suspension 100,456 mi

WHEN ACTIVATION OF THE SUSPENSION LIFT SYSTEM. COMPRESSOR IS COOLING THEN A MALFUNCTION MESSAGE APPEARS ON THE SCREEN. VEHICLE SHAKES VIOLENTLY IN THE REAR UP AND DOWN AT LOW AND HIGH SPEEDS AND OVER ANY SMALL BUMPS IN THE ROAD. THIS CONCERNS ME FOR THE SAFETY OF OTHER OWNERS WHOM MAY HAVE THE SA...

Oct 14, 2020 Suspension 100,456 mi

WHEN ACTIVATION OF THE SUSPENSION LIFT SYSTEM. COMPRESSOR IS COOLING THEN A MALFUNCTION MESSAGE APPEARS ON THE SCREEN. VEHICLE SHAKES VIOLENTLY IN THE REAR UP AND DOWN AT LOW AND HIGH SPEEDS AND OVER ANY SMALL BUMPS IN THE ROAD. THIS CONCERNS ME FOR THE SAFETY OF OTHER OWNERS WHOM MAY HAVE THE SA...

Feb 4, 2020 Air Bags

A DEFECTIVE REAR MIDDLE PASSENGER SEAT AIRBAG ALERT / SIGN COMES ON ONCE I TURN THE ENGINE ON. IT STAYS ON THROUGH OUT THE DRIVE. I SUSPECT THE AIRBAG IS DEFECTIVE

Feb 4, 2020 Air Bags

A DEFECTIVE REAR MIDDLE PASSENGER SEAT AIRBAG ALERT / SIGN COMES ON ONCE I TURN THE ENGINE ON. IT STAYS ON THROUGH OUT THE DRIVE. I SUSPECT THE AIRBAG IS DEFECTIVE

Jul 27, 2019 Engine 100,000 mi

THIS CAR HAS LOT OF ISSUES WITH WATER PUMP, RADIATOR LEAK, LOT OF ENGINE PROBLEMS. OIL LEAK IT'S GOT LESS THAN 100,000 MILES. RADIATOR HOSES LEAK. CAR STOPPED ON MASS PIKE GOING TO ALBANY, NY TOOK IT TO BENZ OF ALBANY THEY SAID ENGINE MISFIRES NEEDS ENGINE REPLACEMENT AND IT WOULD COST $47,000 TO R...

Jul 27, 2019 Power Train 100,000 mi

THIS CAR HAS LOT OF ISSUES WITH WATER PUMP, RADIATOR LEAK, LOT OF ENGINE PROBLEMS. OIL LEAK IT'S GOT LESS THAN 100,000 MILES. RADIATOR HOSES LEAK. CAR STOPPED ON MASS PIKE GOING TO ALBANY, NY TOOK IT TO BENZ OF ALBANY THEY SAID ENGINE MISFIRES NEEDS ENGINE REPLACEMENT AND IT WOULD COST $47,000 TO R...

Jul 27, 2019 Seat Belts 100,000 mi

THIS CAR HAS LOT OF ISSUES WITH WATER PUMP, RADIATOR LEAK, LOT OF ENGINE PROBLEMS. OIL LEAK IT'S GOT LESS THAN 100,000 MILES. RADIATOR HOSES LEAK. CAR STOPPED ON MASS PIKE GOING TO ALBANY, NY TOOK IT TO BENZ OF ALBANY THEY SAID ENGINE MISFIRES NEEDS ENGINE REPLACEMENT AND IT WOULD COST $47,000 TO R...

Jul 27, 2019 Engine 100,000 mi

THIS CAR HAS LOT OF ISSUES WITH WATER PUMP, RADIATOR LEAK, LOT OF ENGINE PROBLEMS. OIL LEAK IT'S GOT LESS THAN 100,000 MILES. RADIATOR HOSES LEAK. CAR STOPPED ON MASS PIKE GOING TO ALBANY, NY TOOK IT TO BENZ OF ALBANY THEY SAID ENGINE MISFIRES NEEDS ENGINE REPLACEMENT AND IT WOULD COST $47,000 TO R...

Jul 27, 2019 Power Train 100,000 mi

THIS CAR HAS LOT OF ISSUES WITH WATER PUMP, RADIATOR LEAK, LOT OF ENGINE PROBLEMS. OIL LEAK IT'S GOT LESS THAN 100,000 MILES. RADIATOR HOSES LEAK. CAR STOPPED ON MASS PIKE GOING TO ALBANY, NY TOOK IT TO BENZ OF ALBANY THEY SAID ENGINE MISFIRES NEEDS ENGINE REPLACEMENT AND IT WOULD COST $47,000 TO R...

Jul 27, 2019 Seat Belts 100,000 mi

THIS CAR HAS LOT OF ISSUES WITH WATER PUMP, RADIATOR LEAK, LOT OF ENGINE PROBLEMS. OIL LEAK IT'S GOT LESS THAN 100,000 MILES. RADIATOR HOSES LEAK. CAR STOPPED ON MASS PIKE GOING TO ALBANY, NY TOOK IT TO BENZ OF ALBANY THEY SAID ENGINE MISFIRES NEEDS ENGINE REPLACEMENT AND IT WOULD COST $47,000 TO R...

Jul 26, 2019 Electronic Stability Control (esc) 88,000 mi

UPON ACCELERATION AFTER A COMPLETE STOP THERE ARE SEVERAL SECONDS OF HESITATION TO ACCELERATE AND LOUD CLICKING SOUNDS THAT NEIGHBORING CARS CAN HEAR. AFTER DOING ONLINE RESEARCH, THIS ISSUE IS NOT LIMITED TO GL450. OTHER OWNERS HAVE EXPRESSED THE SAME CONCERN IN OTHER MODELS: 2008 C300, 2009 C300, ...

Jul 26, 2019 Suspension 88,000 mi

UPON ACCELERATION AFTER A COMPLETE STOP THERE ARE SEVERAL SECONDS OF HESITATION TO ACCELERATE AND LOUD CLICKING SOUNDS THAT NEIGHBORING CARS CAN HEAR. AFTER DOING ONLINE RESEARCH, THIS ISSUE IS NOT LIMITED TO GL450. OTHER OWNERS HAVE EXPRESSED THE SAME CONCERN IN OTHER MODELS: 2008 C300, 2009 C300, ...

Jul 26, 2019 Unknown Or Other 88,000 mi

UPON ACCELERATION AFTER A COMPLETE STOP THERE ARE SEVERAL SECONDS OF HESITATION TO ACCELERATE AND LOUD CLICKING SOUNDS THAT NEIGHBORING CARS CAN HEAR. AFTER DOING ONLINE RESEARCH, THIS ISSUE IS NOT LIMITED TO GL450. OTHER OWNERS HAVE EXPRESSED THE SAME CONCERN IN OTHER MODELS: 2008 C300, 2009 C300, ...

Jul 26, 2019 Electronic Stability Control (esc) 88,000 mi

UPON ACCELERATION AFTER A COMPLETE STOP THERE ARE SEVERAL SECONDS OF HESITATION TO ACCELERATE AND LOUD CLICKING SOUNDS THAT NEIGHBORING CARS CAN HEAR. AFTER DOING ONLINE RESEARCH, THIS ISSUE IS NOT LIMITED TO GL450. OTHER OWNERS HAVE EXPRESSED THE SAME CONCERN IN OTHER MODELS: 2008 C300, 2009 C300, ...

Jul 26, 2019 Suspension 88,000 mi

UPON ACCELERATION AFTER A COMPLETE STOP THERE ARE SEVERAL SECONDS OF HESITATION TO ACCELERATE AND LOUD CLICKING SOUNDS THAT NEIGHBORING CARS CAN HEAR. AFTER DOING ONLINE RESEARCH, THIS ISSUE IS NOT LIMITED TO GL450. OTHER OWNERS HAVE EXPRESSED THE SAME CONCERN IN OTHER MODELS: 2008 C300, 2009 C300, ...

Jul 26, 2019 Unknown Or Other 88,000 mi

UPON ACCELERATION AFTER A COMPLETE STOP THERE ARE SEVERAL SECONDS OF HESITATION TO ACCELERATE AND LOUD CLICKING SOUNDS THAT NEIGHBORING CARS CAN HEAR. AFTER DOING ONLINE RESEARCH, THIS ISSUE IS NOT LIMITED TO GL450. OTHER OWNERS HAVE EXPRESSED THE SAME CONCERN IN OTHER MODELS: 2008 C300, 2009 C300, ...

May 24, 2019 Suspension Fire 87,500 mi

TL* THE CONTACT OWNS A 2013 MERCEDES BENZ GL450. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE REAR SECTION WOULD BOUNCE UP AND DOWN VIOLENTLY DUE TO A FAULTY REAR AIR SUSPENSION. IN ADDITION, AN ELECTRICAL BURNING ODOR WAS PRESENT INSIDE THE VEHICLE AND THE ARM REST WAS EXTREMELY HOT TO ...

May 24, 2019 Suspension Fire 87,500 mi

TL* THE CONTACT OWNS A 2013 MERCEDES BENZ GL450. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE REAR SECTION WOULD BOUNCE UP AND DOWN VIOLENTLY DUE TO A FAULTY REAR AIR SUSPENSION. IN ADDITION, AN ELECTRICAL BURNING ODOR WAS PRESENT INSIDE THE VEHICLE AND THE ARM REST WAS EXTREMELY HOT TO ...

Mar 8, 2019 Electrical System 58,000 mi

ENGINE HARNESS WIRES CONTAMINATION IN ME, CAUSE SENSORS DAMAGE AND ENGINE PROBLEMS TO START UP RIGHT NORMAL DEALER WANT TO CHARGE ME 14K FOR SERVICE AND REPAIR , EVERY TIME I START THE CAR IT SOUNDS LIKE IT TAKE TIME TO START AND I GET THE CHECK ENGINE EVERTIME I START THE CAR

Mar 8, 2019 Engine 58,000 mi

ENGINE HARNESS WIRES CONTAMINATION IN ME, CAUSE SENSORS DAMAGE AND ENGINE PROBLEMS TO START UP RIGHT NORMAL DEALER WANT TO CHARGE ME 14K FOR SERVICE AND REPAIR , EVERY TIME I START THE CAR IT SOUNDS LIKE IT TAKE TIME TO START AND I GET THE CHECK ENGINE EVERTIME I START THE CAR

Mar 8, 2019 Electrical System 58,000 mi

ENGINE HARNESS WIRES CONTAMINATION IN ME, CAUSE SENSORS DAMAGE AND ENGINE PROBLEMS TO START UP RIGHT NORMAL DEALER WANT TO CHARGE ME 14K FOR SERVICE AND REPAIR , EVERY TIME I START THE CAR IT SOUNDS LIKE IT TAKE TIME TO START AND I GET THE CHECK ENGINE EVERTIME I START THE CAR

Mar 8, 2019 Engine 58,000 mi

ENGINE HARNESS WIRES CONTAMINATION IN ME, CAUSE SENSORS DAMAGE AND ENGINE PROBLEMS TO START UP RIGHT NORMAL DEALER WANT TO CHARGE ME 14K FOR SERVICE AND REPAIR , EVERY TIME I START THE CAR IT SOUNDS LIKE IT TAKE TIME TO START AND I GET THE CHECK ENGINE EVERTIME I START THE CAR

Jan 2, 2019 Visibility 75,000 mi

AT 9:22AM ON THE MORNING OF JANUARY 2, 2019, MY SUV WAS PARKED IN MY DRIVEWAY. IT WAS OVERCAST, CALM CONDITIONS, AND AROUND 52. I UNLOCKED MY VEHICLE, GOT IN, STARTED THE ENGINE, AND CLOSED THE DRIVER'S DOOR NORMALLY. ONE SECOND LATER, I HEARD AN EXPLOSION AS THE SUNROOF EXPLODED. THERE WAS NO EVIDE...

Jan 2, 2019 Visibility 75,000 mi

AT 9:22AM ON THE MORNING OF JANUARY 2, 2019, MY SUV WAS PARKED IN MY DRIVEWAY. IT WAS OVERCAST, CALM CONDITIONS, AND AROUND 52. I UNLOCKED MY VEHICLE, GOT IN, STARTED THE ENGINE, AND CLOSED THE DRIVER'S DOOR NORMALLY. ONE SECOND LATER, I HEARD AN EXPLOSION AS THE SUNROOF EXPLODED. THERE WAS NO EVIDE...

May 28, 2018 Electrical System

BLIND SPOT ASSISTANCE BECOMES DISABLE AND MINUTES LATER THE BLINKERS STOP WORKING. THIS OCCURS WHILE THE CAR IS IN MOTION, AND APPEARS MORE FREQUENT ON COLD WEATHER. THIS CAN ONLY BE RESOLVED BY TURNING OFF THE CAR AND RESTARTING. DEALERSHIP REFERS IT TO BE AN ELECTRICAL PROBLEM WITH THE BLIND SPOT ...

May 28, 2018 Electrical System

BLIND SPOT ASSISTANCE BECOMES DISABLE AND MINUTES LATER THE BLINKERS STOP WORKING. THIS OCCURS WHILE THE CAR IS IN MOTION, AND APPEARS MORE FREQUENT ON COLD WEATHER. THIS CAN ONLY BE RESOLVED BY TURNING OFF THE CAR AND RESTARTING. DEALERSHIP REFERS IT TO BE AN ELECTRICAL PROBLEM WITH THE BLIND SPOT ...

May 17, 2016 Air Bags Crash 24,000 mi

TL* THE CONTACT OWNED A 2013 MERCEDES-BENZ GL450. WHILE DRIVING APPROXIMATELY 5 MPH IN A PARKING LOT, THE VEHICLE ACCELERATED OUT OF CONTROL AND CRASHED INTO A GUARDRAIL. THE AIR BAGS DID NOT DEPLOY; HOWEVER, THEY RUPTURED AND BURST INTO SMOKE AFTER APPROXIMATELY TEN MINUTES WITHOUT WARNING. BOTH TH...

May 17, 2016 Air Bags Crash 24,000 mi

TL* THE CONTACT OWNED A 2013 MERCEDES-BENZ GL450. WHILE DRIVING APPROXIMATELY 5 MPH IN A PARKING LOT, THE VEHICLE ACCELERATED OUT OF CONTROL AND CRASHED INTO A GUARDRAIL. THE AIR BAGS DID NOT DEPLOY; HOWEVER, THEY RUPTURED AND BURST INTO SMOKE AFTER APPROXIMATELY TEN MINUTES WITHOUT WARNING. BOTH TH...

Jan 11, 2016 Electrical System 36,000 mi

DRIVING DOWN THE FREEWAY AT 60 MPH, A MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL "BLIND SPOT ASSIST INOPERATIVE," AND THE TURN INDICATORS STOPPED WORKING, BOTH LEFT AND RIGHT. HAD TO EXIT THE FREEWAY, BUT WAS NOT ABLE TO INDICATE TO OTHER DRIVERS THAT I WAS CHANGING LANES, AS TURN INDICATORS WERE...

Jan 11, 2016 Exterior Lighting 36,000 mi

DRIVING DOWN THE FREEWAY AT 60 MPH, A MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL "BLIND SPOT ASSIST INOPERATIVE," AND THE TURN INDICATORS STOPPED WORKING, BOTH LEFT AND RIGHT. HAD TO EXIT THE FREEWAY, BUT WAS NOT ABLE TO INDICATE TO OTHER DRIVERS THAT I WAS CHANGING LANES, AS TURN INDICATORS WERE...

Jan 11, 2016 Electrical System 36,000 mi

DRIVING DOWN THE FREEWAY AT 60 MPH, A MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL "BLIND SPOT ASSIST INOPERATIVE," AND THE TURN INDICATORS STOPPED WORKING, BOTH LEFT AND RIGHT. HAD TO EXIT THE FREEWAY, BUT WAS NOT ABLE TO INDICATE TO OTHER DRIVERS THAT I WAS CHANGING LANES, AS TURN INDICATORS WERE...

Jan 11, 2016 Exterior Lighting 36,000 mi

DRIVING DOWN THE FREEWAY AT 60 MPH, A MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL "BLIND SPOT ASSIST INOPERATIVE," AND THE TURN INDICATORS STOPPED WORKING, BOTH LEFT AND RIGHT. HAD TO EXIT THE FREEWAY, BUT WAS NOT ABLE TO INDICATE TO OTHER DRIVERS THAT I WAS CHANGING LANES, AS TURN INDICATORS WERE...

Jul 31, 2015 Engine 37,000 mi

TL* THE CONTACT OWNS A 2012 (NA) MERCEDES BENZ GL450. WHILE DRIVING AT 40 MPH THROUGH A PUDDLE, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO MERGE TO THE SIDE OF THE ROAD, WHERE THE VEHICLE EVENTUALLY TURNED OFF. THE CONTACT STATED THAT THE FAILURE RECURRED INTERMITTENTLY. IN ADDITIO...

Jul 31, 2015 Electrical System 37,000 mi

TL* THE CONTACT OWNS A 2012 (NA) MERCEDES BENZ GL450. WHILE DRIVING AT 40 MPH THROUGH A PUDDLE, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO MERGE TO THE SIDE OF THE ROAD, WHERE THE VEHICLE EVENTUALLY TURNED OFF. THE CONTACT STATED THAT THE FAILURE RECURRED INTERMITTENTLY. IN ADDITIO...

Jul 31, 2015 Engine 37,000 mi

TL* THE CONTACT OWNS A 2012 (NA) MERCEDES BENZ GL450. WHILE DRIVING AT 40 MPH THROUGH A PUDDLE, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO MERGE TO THE SIDE OF THE ROAD, WHERE THE VEHICLE EVENTUALLY TURNED OFF. THE CONTACT STATED THAT THE FAILURE RECURRED INTERMITTENTLY. IN ADDITIO...

Jul 31, 2015 Electrical System 37,000 mi

TL* THE CONTACT OWNS A 2012 (NA) MERCEDES BENZ GL450. WHILE DRIVING AT 40 MPH THROUGH A PUDDLE, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO MERGE TO THE SIDE OF THE ROAD, WHERE THE VEHICLE EVENTUALLY TURNED OFF. THE CONTACT STATED THAT THE FAILURE RECURRED INTERMITTENTLY. IN ADDITIO...

Mar 4, 2015 Seats

HEADRESTS ON SECOND ROW WITH EASY ENTRY OPTION CANNOT BE REMOVED. THEREFORE, PROPER INSTALLATION OF A CHILD SAFETY SEAT (CONVERTIBLE CAR SEAT) IS IMPOSSIBLE. THIS FAMILY VEHICLE IS UNUSABLE SAFELY FOR A CHILD. *TR

Mar 4, 2015 Electrical System 24,000 mi

TL* THE CONTACT OWNS A 2013 MERCEDES BENZ GL450. WHILE DRIVING AT APPROXIMATELY 80 MPH, THE VEHICLE SHOOK AND THE SIDE MIRRORS BECAME DIM. THE VEHICLE WAS RESTARTED AND THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE UTILITY ROOM COMPARTMENT UNDER THE FRONT ...

Mar 4, 2015 Seats

HEADRESTS ON SECOND ROW WITH EASY ENTRY OPTION CANNOT BE REMOVED. THEREFORE, PROPER INSTALLATION OF A CHILD SAFETY SEAT (CONVERTIBLE CAR SEAT) IS IMPOSSIBLE. THIS FAMILY VEHICLE IS UNUSABLE SAFELY FOR A CHILD. *TR

Mar 4, 2015 Electrical System 24,000 mi

TL* THE CONTACT OWNS A 2013 MERCEDES BENZ GL450. WHILE DRIVING AT APPROXIMATELY 80 MPH, THE VEHICLE SHOOK AND THE SIDE MIRRORS BECAME DIM. THE VEHICLE WAS RESTARTED AND THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE UTILITY ROOM COMPARTMENT UNDER THE FRONT ...

May 23, 2014 Service Brakes 5,000 mi

TL* THE CONTACT OWNS A 2013 MERCEDES BENZ GL450. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD SHAKE PROFUSELY WHEN APPLYING THE BRAKES. THE CONTACT TOOK HIS VEHICLE THE DEALER ON THREE OCCASIONS AND EACH TIME THE DEALER RECOMMENDED AND REPAIRED THE ROTORS AND BRAKE PADS BE REPL...

May 23, 2014 Service Brakes, Hydraulic 5,000 mi

TL* THE CONTACT OWNS A 2013 MERCEDES BENZ GL450. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD SHAKE PROFUSELY WHEN APPLYING THE BRAKES. THE CONTACT TOOK HIS VEHICLE THE DEALER ON THREE OCCASIONS AND EACH TIME THE DEALER RECOMMENDED AND REPAIRED THE ROTORS AND BRAKE PADS BE REPL...

May 23, 2014 Service Brakes 5,000 mi

TL* THE CONTACT OWNS A 2013 MERCEDES BENZ GL450. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD SHAKE PROFUSELY WHEN APPLYING THE BRAKES. THE CONTACT TOOK HIS VEHICLE THE DEALER ON THREE OCCASIONS AND EACH TIME THE DEALER RECOMMENDED AND REPAIRED THE ROTORS AND BRAKE PADS BE REPL...

May 23, 2014 Service Brakes, Hydraulic 5,000 mi

TL* THE CONTACT OWNS A 2013 MERCEDES BENZ GL450. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD SHAKE PROFUSELY WHEN APPLYING THE BRAKES. THE CONTACT TOOK HIS VEHICLE THE DEALER ON THREE OCCASIONS AND EACH TIME THE DEALER RECOMMENDED AND REPAIRED THE ROTORS AND BRAKE PADS BE REPL...

Mar 27, 2014 Service Brakes 12,000 mi

FRONT END OF CAR STARTS TO SHAKE AT SPEED OF 60MPH AND VEHICLE FEELS LIKE IT WILL NOT STOP. *TR

Mar 27, 2014 Service Brakes 12,000 mi

FRONT END OF CAR STARTS TO SHAKE AT SPEED OF 60MPH AND VEHICLE FEELS LIKE IT WILL NOT STOP. *TR

Mar 14, 2014 Engine 3,000 mi

CAR STALLED WHILE DRIVING. PROBLEM REPORTED TO YOU, BEFORE! THEY SENT ME TO THREE DEALER, ALL THEY DID WAS ROUTINE CHECKS AND DID NOT ADMIT TO PROBLEM. THIS IS EXACTLY LIKE GM KEY PROBLEM. WHY DIDN'T YOU SURVEY THIS ISSUE AND GET A RECALL?!!

Mar 14, 2014 Engine 3,000 mi

CAR STALLED WHILE DRIVING. PROBLEM REPORTED TO YOU, BEFORE! THEY SENT ME TO THREE DEALER, ALL THEY DID WAS ROUTINE CHECKS AND DID NOT ADMIT TO PROBLEM. THIS IS EXACTLY LIKE GM KEY PROBLEM. WHY DIDN'T YOU SURVEY THIS ISSUE AND GET A RECALL?!!

Mar 2, 2014 Service Brakes 3,000 mi

1- BRAKES; VIBRATION AND SEVER SHAKING WHILE BREAKING , SINCE 11/2012 AT 2500 MILES NOW AT 14000 MILES . PADS AND ROTORS HAS BEEN CHANGED 3 TIMES AND PROBLEM IS KEEP COMING BACK / 2- VIBRATION WHILE DRIVING : SINCE 11/2012 VEHICLE VIBRATES AT ALL DRIVING SPEED 35-70 AND VARIES OF THE ROADS....

Mar 2, 2014 Wheels 3,000 mi

1- BRAKES; VIBRATION AND SEVER SHAKING WHILE BREAKING , SINCE 11/2012 AT 2500 MILES NOW AT 14000 MILES . PADS AND ROTORS HAS BEEN CHANGED 3 TIMES AND PROBLEM IS KEEP COMING BACK / 2- VIBRATION WHILE DRIVING : SINCE 11/2012 VEHICLE VIBRATES AT ALL DRIVING SPEED 35-70 AND VARIES OF THE ROADS....

Mar 2, 2014 Service Brakes 3,000 mi

1- BRAKES; VIBRATION AND SEVER SHAKING WHILE BREAKING , SINCE 11/2012 AT 2500 MILES NOW AT 14000 MILES . PADS AND ROTORS HAS BEEN CHANGED 3 TIMES AND PROBLEM IS KEEP COMING BACK / 2- VIBRATION WHILE DRIVING : SINCE 11/2012 VEHICLE VIBRATES AT ALL DRIVING SPEED 35-70 AND VARIES OF THE ROADS....

Mar 2, 2014 Wheels 3,000 mi

1- BRAKES; VIBRATION AND SEVER SHAKING WHILE BREAKING , SINCE 11/2012 AT 2500 MILES NOW AT 14000 MILES . PADS AND ROTORS HAS BEEN CHANGED 3 TIMES AND PROBLEM IS KEEP COMING BACK / 2- VIBRATION WHILE DRIVING : SINCE 11/2012 VEHICLE VIBRATES AT ALL DRIVING SPEED 35-70 AND VARIES OF THE ROADS....

Aug 26, 2013 Seats 2,500 mi

TL* THE CONTACT OWNS A 2013 MERCEDES BENZ GL450. THE CONTACT STATED THAT THE SECOND ROAD SEAT HEAD RESTS WOULD NOT ALLOW HIS CHILD TO BE SECURED PROPERLY IN A BOOSTER SEAT. THE CONTACT MENTIONED THAT THE HEAD RESTS WOULD CAUSE THE CHILD TO BE PUSHED TOWARD THE SIDE. THE CONTACT WAS CONCERNED THAT TH...

Aug 26, 2013 Seats 2,500 mi

TL* THE CONTACT OWNS A 2013 MERCEDES BENZ GL450. THE CONTACT STATED THAT THE SECOND ROAD SEAT HEAD RESTS WOULD NOT ALLOW HIS CHILD TO BE SECURED PROPERLY IN A BOOSTER SEAT. THE CONTACT MENTIONED THAT THE HEAD RESTS WOULD CAUSE THE CHILD TO BE PUSHED TOWARD THE SIDE. THE CONTACT WAS CONCERNED THAT TH...

Jul 27, 2013 Service Brakes 2,000 mi

BRAKES ROTORS WARPED THIS WAS THE FIRST TIME HAPPENED AGAIN ON JUNE 5 2013 AT 5269 MILES REPLACED AGAIN NOT TOWING ANYTHING. *TR

Jul 27, 2013 Service Brakes 2,000 mi

BRAKES ROTORS WARPED THIS WAS THE FIRST TIME HAPPENED AGAIN ON JUNE 5 2013 AT 5269 MILES REPLACED AGAIN NOT TOWING ANYTHING. *TR

Jul 19, 2013 Seats 10 mi

MY CHILD, WHO IS 11, CAN NOT SIT IN THE REAR SEATS OF THIS TRUCK WITHOUT THE SHOULDER HARNESS SLIDING ACROSS HIS NECK, A TERRIBLE SITUATION SHOULD AN ACCIDENT OCCUR. HIS HEAD IS FORCED DOWNWARD BY THE HEAD REST IN EITHER THE UP OR DOWN POSITION. GIVEN THE POSITION OF THE HEAD REST, EVEN A BOOSTER ...

Jul 19, 2013 Seat Belts 10 mi

MY CHILD, WHO IS 11, CAN NOT SIT IN THE REAR SEATS OF THIS TRUCK WITHOUT THE SHOULDER HARNESS SLIDING ACROSS HIS NECK, A TERRIBLE SITUATION SHOULD AN ACCIDENT OCCUR. HIS HEAD IS FORCED DOWNWARD BY THE HEAD REST IN EITHER THE UP OR DOWN POSITION. GIVEN THE POSITION OF THE HEAD REST, EVEN A BOOSTER ...

Jul 19, 2013 Seats 10 mi

MY CHILD, WHO IS 11, CAN NOT SIT IN THE REAR SEATS OF THIS TRUCK WITHOUT THE SHOULDER HARNESS SLIDING ACROSS HIS NECK, A TERRIBLE SITUATION SHOULD AN ACCIDENT OCCUR. HIS HEAD IS FORCED DOWNWARD BY THE HEAD REST IN EITHER THE UP OR DOWN POSITION. GIVEN THE POSITION OF THE HEAD REST, EVEN A BOOSTER ...

Jul 19, 2013 Seat Belts 10 mi

MY CHILD, WHO IS 11, CAN NOT SIT IN THE REAR SEATS OF THIS TRUCK WITHOUT THE SHOULDER HARNESS SLIDING ACROSS HIS NECK, A TERRIBLE SITUATION SHOULD AN ACCIDENT OCCUR. HIS HEAD IS FORCED DOWNWARD BY THE HEAD REST IN EITHER THE UP OR DOWN POSITION. GIVEN THE POSITION OF THE HEAD REST, EVEN A BOOSTER ...

Jul 18, 2013 Seats 180 mi

THE 2ND ROW HEADRESTS DO NOT FULLY EXTEND/RETRACT UPWARD AND ALSO CANNOT BE REMOVED! WE ARE BEING TOLD BY MBUSA THAT THIS IS BECAUSE OF THE "EASY ENTRY 2ND ROW OPTION" AND THAT THOSE HEADRESTS HAVE LIMITED CAPABILITIES AS FAR AS RAISING/LOWERING/REMOVING. AS A RESULT CHILDREN SITTING IN THE 2ND ROW ...

Jul 18, 2013 Seats 180 mi

THE 2ND ROW HEADRESTS DO NOT FULLY EXTEND/RETRACT UPWARD AND ALSO CANNOT BE REMOVED! WE ARE BEING TOLD BY MBUSA THAT THIS IS BECAUSE OF THE "EASY ENTRY 2ND ROW OPTION" AND THAT THOSE HEADRESTS HAVE LIMITED CAPABILITIES AS FAR AS RAISING/LOWERING/REMOVING. AS A RESULT CHILDREN SITTING IN THE 2ND ROW ...

Jul 17, 2013 Seats 220 mi

THIS VEHICLE WAS PURCHASED NEW- THE HEADRESTS IN THE SECOND ROW ARE NOT ADJUSTABLE. THEY ONLY HAVE TWO POSITIONS: FULLY UP OR FULLY DOWN. IN EITHER OF THESE POSITIONS, MY 11 YEAR OLD CHILD'S HEAD IS IN A CLEARLY UNSAFE POSITION. IN THE DOWN POSITION, HIS BACK IS PUSHED FORWARD AND HIS NECK PUSHE...

Jul 17, 2013 Seats 220 mi

THIS VEHICLE WAS PURCHASED NEW- THE HEADRESTS IN THE SECOND ROW ARE NOT ADJUSTABLE. THEY ONLY HAVE TWO POSITIONS: FULLY UP OR FULLY DOWN. IN EITHER OF THESE POSITIONS, MY 11 YEAR OLD CHILD'S HEAD IS IN A CLEARLY UNSAFE POSITION. IN THE DOWN POSITION, HIS BACK IS PUSHED FORWARD AND HIS NECK PUSHE...

Jun 16, 2013 Engine 4,600 mi

THIS IS TO REPORT AN EVENT HAPPENED MORE THAN ONCE BEFORE. THE CAR ENGINE SYO SUDDENTLY WHILE TRAVELING ON HIGHWAY AT SPEED AND MUST HAVE THE CAR PULL OVER TO THE SIDE OF HIGHWAY TO RESTART AGAIN!!! *TR

Jun 16, 2013 Engine 4,600 mi

THIS IS TO REPORT AN EVENT HAPPENED MORE THAN ONCE BEFORE. THE CAR ENGINE SYO SUDDENTLY WHILE TRAVELING ON HIGHWAY AT SPEED AND MUST HAVE THE CAR PULL OVER TO THE SIDE OF HIGHWAY TO RESTART AGAIN!!! *TR