Problem Breakdown

Compare to Other Years

Active Recalls (2)

24V298000 Apr 26, 2024 SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2012 ML, GL, and R-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. Moisture may accumulate and caus...

22V315000 May 9, 2022 SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2012 ML-Class, GL-Class, and R-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. Moisture may accumul...

Complaints

Showing 20 of 32
May 11, 2020 Unknown Or Other 80,000 mi

WHEN YOU ARE DRIVING THE CAR IT SHAKES THE ENTIRE CAR. IT DRIVES NORMAL FOR A WHILE AND THEN IT SHAKES AGAIN. IT HAS NOT STOPPED. *TR

May 11, 2020 Unknown Or Other 80,000 mi

WHEN YOU ARE DRIVING THE CAR IT SHAKES THE ENTIRE CAR. IT DRIVES NORMAL FOR A WHILE AND THEN IT SHAKES AGAIN. IT HAS NOT STOPPED. *TR

Feb 29, 2020 Steering

POWER STEERING WENT OUT 2014 CHARGED ME FOR IT. CLAIMED NO RECALLS. FRONT RIGHT HEADLAMP HAD TO BE REPLACED TWO TIMES. THIS WAS THE WHOLE HEADLAMP ASSEMBLY. DUE TO WATER GETTING CONTROL BOX WET. CLAIMED IT'S HOW THE HEADLAMP IS MADE. CLAIMED NO WARRANTY OR RECALL ON IT. 2016 & 2019

Feb 29, 2020 Exterior Lighting

POWER STEERING WENT OUT 2014 CHARGED ME FOR IT. CLAIMED NO RECALLS. FRONT RIGHT HEADLAMP HAD TO BE REPLACED TWO TIMES. THIS WAS THE WHOLE HEADLAMP ASSEMBLY. DUE TO WATER GETTING CONTROL BOX WET. CLAIMED IT'S HOW THE HEADLAMP IS MADE. CLAIMED NO WARRANTY OR RECALL ON IT. 2016 & 2019

Feb 29, 2020 Steering

POWER STEERING WENT OUT 2014 CHARGED ME FOR IT. CLAIMED NO RECALLS. FRONT RIGHT HEADLAMP HAD TO BE REPLACED TWO TIMES. THIS WAS THE WHOLE HEADLAMP ASSEMBLY. DUE TO WATER GETTING CONTROL BOX WET. CLAIMED IT'S HOW THE HEADLAMP IS MADE. CLAIMED NO WARRANTY OR RECALL ON IT. 2016 & 2019

Feb 29, 2020 Exterior Lighting

POWER STEERING WENT OUT 2014 CHARGED ME FOR IT. CLAIMED NO RECALLS. FRONT RIGHT HEADLAMP HAD TO BE REPLACED TWO TIMES. THIS WAS THE WHOLE HEADLAMP ASSEMBLY. DUE TO WATER GETTING CONTROL BOX WET. CLAIMED IT'S HOW THE HEADLAMP IS MADE. CLAIMED NO WARRANTY OR RECALL ON IT. 2016 & 2019

Oct 11, 2018 Steering 74,110 mi

AT LOW SPEEDS LIKE BACKING UP OR PULLING INTO DRIVEWAY THE STEERING BECOMES VERY HARD TO TURN.

Oct 11, 2018 Steering 74,110 mi

AT LOW SPEEDS LIKE BACKING UP OR PULLING INTO DRIVEWAY THE STEERING BECOMES VERY HARD TO TURN.

Dec 5, 2017 Electrical System 111,000 mi

VEHICLE MALFUNCTIONED FOR THE 5TH TIME SINCE JUNE 2017 WHILE DRIVING ON THE SURFACE STREET. SUV COMPLETELY SHUT DOWN WHILE DRIVING, LOSS OF STEERING AND DASHBOARD ILLUMINATES EVERY WARNING SIGNAL INCLUDING A BEEPING SOUND; GEARS SHUT DOWN AND SUV COMPLETELY STOPS WAS DRIVING. IN LOOKING AT THE HISTO...

Dec 5, 2017 Engine 111,000 mi

VEHICLE MALFUNCTIONED FOR THE 5TH TIME SINCE JUNE 2017 WHILE DRIVING ON THE SURFACE STREET. SUV COMPLETELY SHUT DOWN WHILE DRIVING, LOSS OF STEERING AND DASHBOARD ILLUMINATES EVERY WARNING SIGNAL INCLUDING A BEEPING SOUND; GEARS SHUT DOWN AND SUV COMPLETELY STOPS WAS DRIVING. IN LOOKING AT THE HISTO...

Dec 5, 2017 Steering 111,000 mi

VEHICLE MALFUNCTIONED FOR THE 5TH TIME SINCE JUNE 2017 WHILE DRIVING ON THE SURFACE STREET. SUV COMPLETELY SHUT DOWN WHILE DRIVING, LOSS OF STEERING AND DASHBOARD ILLUMINATES EVERY WARNING SIGNAL INCLUDING A BEEPING SOUND; GEARS SHUT DOWN AND SUV COMPLETELY STOPS WAS DRIVING. IN LOOKING AT THE HISTO...

Dec 5, 2017 Electrical System 111,000 mi

VEHICLE MALFUNCTIONED FOR THE 5TH TIME SINCE JUNE 2017 WHILE DRIVING ON THE SURFACE STREET. SUV COMPLETELY SHUT DOWN WHILE DRIVING, LOSS OF STEERING AND DASHBOARD ILLUMINATES EVERY WARNING SIGNAL INCLUDING A BEEPING SOUND; GEARS SHUT DOWN AND SUV COMPLETELY STOPS WAS DRIVING. IN LOOKING AT THE HISTO...

Dec 5, 2017 Engine 111,000 mi

VEHICLE MALFUNCTIONED FOR THE 5TH TIME SINCE JUNE 2017 WHILE DRIVING ON THE SURFACE STREET. SUV COMPLETELY SHUT DOWN WHILE DRIVING, LOSS OF STEERING AND DASHBOARD ILLUMINATES EVERY WARNING SIGNAL INCLUDING A BEEPING SOUND; GEARS SHUT DOWN AND SUV COMPLETELY STOPS WAS DRIVING. IN LOOKING AT THE HISTO...

Dec 5, 2017 Steering 111,000 mi

VEHICLE MALFUNCTIONED FOR THE 5TH TIME SINCE JUNE 2017 WHILE DRIVING ON THE SURFACE STREET. SUV COMPLETELY SHUT DOWN WHILE DRIVING, LOSS OF STEERING AND DASHBOARD ILLUMINATES EVERY WARNING SIGNAL INCLUDING A BEEPING SOUND; GEARS SHUT DOWN AND SUV COMPLETELY STOPS WAS DRIVING. IN LOOKING AT THE HISTO...

Nov 25, 2017 Electronic Stability Control (esc) 111,000 mi

STATUS ' 4TH TIME TRYING TO REPAIR THE ENGINE SHUT DOWN ISSUE 'VEHICLE MALFUNCTIONED DURING DRIVING FOUR SEPARATE OCCASIONS WITH KIDS IN THE CAR ' COMPLETE SHUTDOWN WHILE DRIVING, LOSS OF STEERING AND DASHBOARD ILLUMINATES EVERY WARNING SIGNAL (SEE PICTURE BELOW) 'MERCEDES IN DOWNTOWN LOS ANGELES...

Nov 25, 2017 Electrical System 111,000 mi

STATUS ' 4TH TIME TRYING TO REPAIR THE ENGINE SHUT DOWN ISSUE 'VEHICLE MALFUNCTIONED DURING DRIVING FOUR SEPARATE OCCASIONS WITH KIDS IN THE CAR ' COMPLETE SHUTDOWN WHILE DRIVING, LOSS OF STEERING AND DASHBOARD ILLUMINATES EVERY WARNING SIGNAL (SEE PICTURE BELOW) 'MERCEDES IN DOWNTOWN LOS ANGELES...

Nov 25, 2017 Engine 111,000 mi

STATUS ' 4TH TIME TRYING TO REPAIR THE ENGINE SHUT DOWN ISSUE 'VEHICLE MALFUNCTIONED DURING DRIVING FOUR SEPARATE OCCASIONS WITH KIDS IN THE CAR ' COMPLETE SHUTDOWN WHILE DRIVING, LOSS OF STEERING AND DASHBOARD ILLUMINATES EVERY WARNING SIGNAL (SEE PICTURE BELOW) 'MERCEDES IN DOWNTOWN LOS ANGELES...

Nov 25, 2017 Electronic Stability Control (esc) 111,000 mi

STATUS ' 4TH TIME TRYING TO REPAIR THE ENGINE SHUT DOWN ISSUE 'VEHICLE MALFUNCTIONED DURING DRIVING FOUR SEPARATE OCCASIONS WITH KIDS IN THE CAR ' COMPLETE SHUTDOWN WHILE DRIVING, LOSS OF STEERING AND DASHBOARD ILLUMINATES EVERY WARNING SIGNAL (SEE PICTURE BELOW) 'MERCEDES IN DOWNTOWN LOS ANGELES...

Nov 25, 2017 Electrical System 111,000 mi

STATUS ' 4TH TIME TRYING TO REPAIR THE ENGINE SHUT DOWN ISSUE 'VEHICLE MALFUNCTIONED DURING DRIVING FOUR SEPARATE OCCASIONS WITH KIDS IN THE CAR ' COMPLETE SHUTDOWN WHILE DRIVING, LOSS OF STEERING AND DASHBOARD ILLUMINATES EVERY WARNING SIGNAL (SEE PICTURE BELOW) 'MERCEDES IN DOWNTOWN LOS ANGELES...

Nov 25, 2017 Engine 111,000 mi

STATUS ' 4TH TIME TRYING TO REPAIR THE ENGINE SHUT DOWN ISSUE 'VEHICLE MALFUNCTIONED DURING DRIVING FOUR SEPARATE OCCASIONS WITH KIDS IN THE CAR ' COMPLETE SHUTDOWN WHILE DRIVING, LOSS OF STEERING AND DASHBOARD ILLUMINATES EVERY WARNING SIGNAL (SEE PICTURE BELOW) 'MERCEDES IN DOWNTOWN LOS ANGELES...

Aug 14, 2017 Steering 129,000 mi

TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ GL550. THE CONTACT STATED THAT THE POWER STEERING MALFUNCTIONED AND MADE THE VEHICLE DIFFICULT TO STEER. THE CONTACT TOOK THE VEHICLE TO MERCEDES-BENZ OF HOUSTON GREENWAY WHERE IT WAS DIAGNOSED THAT THE POWER STEERING FAILED. THE CONTACT THEN TOOK THE VEHICL...

Aug 14, 2017 Steering 129,000 mi

TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ GL550. THE CONTACT STATED THAT THE POWER STEERING MALFUNCTIONED AND MADE THE VEHICLE DIFFICULT TO STEER. THE CONTACT TOOK THE VEHICLE TO MERCEDES-BENZ OF HOUSTON GREENWAY WHERE IT WAS DIAGNOSED THAT THE POWER STEERING FAILED. THE CONTACT THEN TOOK THE VEHICL...

Jul 29, 2017 Steering

THERE IS AN ISSUE WITH THE POWER STEERING RACK. THERE IS A RECALL FOR THIS PROBLEM BUT MY VIN IS NOT INCLUDED ON THE RECALL LIST.

Jul 29, 2017 Steering

THERE IS AN ISSUE WITH THE POWER STEERING RACK. THERE IS A RECALL FOR THIS PROBLEM BUT MY VIN IS NOT INCLUDED ON THE RECALL LIST.

Jun 8, 2017 Steering 129,000 mi

TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ GL550. WHILE DRIVING 40 MPH, THE POWER STEERING SEIZED WITHOUT WARNING. THE VEHICLE WAS DIAGNOSED AT PATRICK'S IMPORTS IN LAWRENCE, SOUTH CAROLINA WHERE IT WAS DETERMINED THAT THE RACK AND PINION WAS FAULTY. THE CONTACT STATED THAT THE POWER STEERING PUMP WA...

Jun 8, 2017 Steering 129,000 mi

TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ GL550. WHILE DRIVING 40 MPH, THE POWER STEERING SEIZED WITHOUT WARNING. THE VEHICLE WAS DIAGNOSED AT PATRICK'S IMPORTS IN LAWRENCE, SOUTH CAROLINA WHERE IT WAS DETERMINED THAT THE RACK AND PINION WAS FAULTY. THE CONTACT STATED THAT THE POWER STEERING PUMP WA...

Aug 17, 2015 Suspension 21,000 mi

GL550 SUSPENSION DROPS - MALFUNCTIONS EVERY YEAR (SUMMER TIME IN TEXAS) MY GL550-2008 WAS ABOUT 1 YEAR OLD IN AUGUST 2008) WITH 21K MILES. I WAS PARKED IN THE LOCAL LOWE'S PARKING LOT. WHEN I CAME BACK FROM THE STORE, THE CAR BODY WAS SITTING DIRECTLY ON THE TIRES. IN ORDER TO GET HOME, I USED THE ...

Aug 17, 2015 Suspension 21,000 mi

GL550 SUSPENSION DROPS - MALFUNCTIONS EVERY YEAR (SUMMER TIME IN TEXAS) MY GL550-2008 WAS ABOUT 1 YEAR OLD IN AUGUST 2008) WITH 21K MILES. I WAS PARKED IN THE LOCAL LOWE'S PARKING LOT. WHEN I CAME BACK FROM THE STORE, THE CAR BODY WAS SITTING DIRECTLY ON THE TIRES. IN ORDER TO GET HOME, I USED THE ...

Aug 12, 2015 Steering 32,000 mi

TL* THE CONTACT OWNS A 2008 MERCEDES BENZ GL550. WHILE THE VEHICLE WAS BEING SERVICED BY AN INDEPENDENT MECHANIC, IT WAS DISCOVERED THAT THE VEHICLE WAS LEAKING POWER STEERING FLUID ONTO THE BOTTOM BRACKET. THE CONTACT REPAIRED THE VEHICLE HIMSELF BY REPLACING THE HIGH PRESSURE POWER STEERING FLUID ...

Aug 12, 2015 Steering 32,000 mi

TL* THE CONTACT OWNS A 2008 MERCEDES BENZ GL550. WHILE THE VEHICLE WAS BEING SERVICED BY AN INDEPENDENT MECHANIC, IT WAS DISCOVERED THAT THE VEHICLE WAS LEAKING POWER STEERING FLUID ONTO THE BOTTOM BRACKET. THE CONTACT REPAIRED THE VEHICLE HIMSELF BY REPLACING THE HIGH PRESSURE POWER STEERING FLUID ...

Nov 12, 2010 Vehicle Speed Control Crash 30,000 mi

TL*THE CONTACT OWNS A 2008 MERCEDES-BENZ GL550. THE CONTACT STATED THE ENGINE WAS TURNED ON WITH THE GEAR SELECTOR PLACED IN THE "PARK" POSITION WHEN AN UNEXPECTED ACCELERATION OCCURRED WHICH CAUSED THE VEHICLE TO JUMP OVER TWO CURBS AND CRASHED INTO A TREE. THE VEHICLE CONTINUED TO ACCELERATE AND T...

Nov 12, 2010 Vehicle Speed Control Crash 30,000 mi

TL*THE CONTACT OWNS A 2008 MERCEDES-BENZ GL550. THE CONTACT STATED THE ENGINE WAS TURNED ON WITH THE GEAR SELECTOR PLACED IN THE "PARK" POSITION WHEN AN UNEXPECTED ACCELERATION OCCURRED WHICH CAUSED THE VEHICLE TO JUMP OVER TWO CURBS AND CRASHED INTO A TREE. THE VEHICLE CONTINUED TO ACCELERATE AND T...